Companies List

Caris Berry

2023-07-21

READ BEFORE HIRING! I’ve never left a review before, but this warrants one. We tried to be reasonable and Daniel (Manager Dallas location) is one of the most unprofessional people we’ve ever spoken to. Our move was the biggest disaster we’ve ever encountered. The movers themselves were extremely polite, however they sent 2 of them and a truck to move our furniture out of a 3800 sq ft home. They told us it would take 6 hours give or take an hour. At 10 hours they had just gotten the truck loaded and didn’t even load the entirety of what we had asked for. Which we had to move ourselves! Our walls had puncture marks from furniture going into them and several pieces of furniture were also damaged. We immediately reached out when our walls were hit. They offered us a $100 to pay someone to patch them and repair. Please let me know where you can find that in 24 hours before we needed to be out for $100. I called Wildcat again because the move was going so slow. They said they were sending other workers to help expedite the process, but never did. Once our belongings were off the truck we said we were done. The move was suppose to include them reassembling the furniture, but we refused to keep paying when it felt like it could take hours more. Then we pay the invoice presented to us, which seemed reasonable considering everything that happened. Only to get sent a separate invoice for more money after it said we had paid the grand total. They refuse to fix any of our belongings unless we pay the invoice. Now they’re threatening to send us to collections! I don’t know how they received the 5 star reviews they did, but they must be either from other Wildcat franchise locations or they’re not real! This was a 3-4 man job, period. They made the mistake when they gave us the estimate. Not us! We did a video walk through of all the furniture we needed moved. You would think professionals with 5 star reviews would surely know how to do a proper estimate. Some photos of damage. Crushed the handle of the fridge and made other dents on the front. Read More

Caris Berry

2023-07-21

READ BEFORE HIRING! I’ve never left a review before, but this warrants one. We tried to be reasonable and Daniel (Manager Dallas location) is one of the most unprofessional people we’ve ever spoken to. Our move was the biggest disaster we’ve ever encountered. The movers themselves were extremely polite, however they sent 2 of them and a truck to move our furniture out of a 3800 sq ft home. They told us it would take 6 hours give or take an hour. At 10 hours they had just gotten the truck loaded and didn’t even load the entirety of what we had asked for. Which we had to move ourselves! Our walls had puncture marks from furniture going into them and several pieces of furniture were also damaged. We immediately reached out when our walls were hit. They offered us a $100 to pay someone to patch them and repair. Please let me know where you can find that in 24 hours before we needed to be out for $100. I called Wildcat again because the move was going so slow. They said they were sending other workers to help expedite the process, but never did. Once our belongings were off the truck we said we were done. The move was suppose to include them reassembling the furniture, but we refused to keep paying when it felt like it could take hours more. Then we pay the invoice presented to us, which seemed reasonable considering everything that happened. Only to get sent a separate invoice for more money after it said we had paid the grand total. They refuse to fix any of our belongings unless we pay the invoice. Now they’re threatening to send us to collections! I don’t know how they received the 5 star reviews they did, but they must be either from other Wildcat franchise locations or they’re not real! This was a 3-4 man job, period. They made the mistake when they gave us the estimate. Not us! We did a video walk through of all the furniture we needed moved. You would think professionals with 5 star reviews would surely know how to do a proper estimate. Some photos of damage. Crushed the handle of the fridge and made other dents on the front. Read More

Caris Berry

2023-07-21

READ BEFORE HIRING! I’ve never left a review before, but this warrants one. We tried to be reasonable and Daniel (Manager Dallas location) is one of the most unprofessional people we’ve ever spoken to. Our move was the biggest disaster we’ve ever encountered. The movers themselves were extremely polite, however they sent 2 of them and a truck to move our furniture out of a 3800 sq ft home. They told us it would take 6 hours give or take an hour. At 10 hours they had just gotten the truck loaded and didn’t even load the entirety of what we had asked for. Which we had to move ourselves! Our walls had puncture marks from furniture going into them and several pieces of furniture were also damaged. We immediately reached out when our walls were hit. They offered us a $100 to pay someone to patch them and repair. Please let me know where you can find that in 24 hours before we needed to be out for $100. I called Wildcat again because the move was going so slow. They said they were sending other workers to help expedite the process, but never did. Once our belongings were off the truck we said we were done. The move was suppose to include them reassembling the furniture, but we refused to keep paying when it felt like it could take hours more. Then we pay the invoice presented to us, which seemed reasonable considering everything that happened. Only to get sent a separate invoice for more money after it said we had paid the grand total. They refuse to fix any of our belongings unless we pay the invoice. Now they’re threatening to send us to collections! I don’t know how they received the 5 star reviews they did, but they must be either from other Wildcat franchise locations or they’re not real! This was a 3-4 man job, period. They made the mistake when they gave us the estimate. Not us! We did a video walk through of all the furniture we needed moved. You would think professionals with 5 star reviews would surely know how to do a proper estimate. Some photos of damage. Crushed the handle of the fridge and made other dents on the front. Read More

Caris Berry

2023-07-21

READ BEFORE HIRING! I’ve never left a review before, but this warrants one. We tried to be reasonable and Daniel (Manager Dallas location) is one of the most unprofessional people we’ve ever spoken to. Our move was the biggest disaster we’ve ever encountered. The movers themselves were extremely polite, however they sent 2 of them and a truck to move our furniture out of a 3800 sq ft home. They told us it would take 6 hours give or take an hour. At 10 hours they had just gotten the truck loaded and didn’t even load the entirety of what we had asked for. Which we had to move ourselves! Our walls had puncture marks from furniture going into them and several pieces of furniture were also damaged. We immediately reached out when our walls were hit. They offered us a $100 to pay someone to patch them and repair. Please let me know where you can find that in 24 hours before we needed to be out for $100. I called Wildcat again because the move was going so slow. They said they were sending other workers to help expedite the process, but never did. Once our belongings were off the truck we said we were done. The move was suppose to include them reassembling the furniture, but we refused to keep paying when it felt like it could take hours more. Then we pay the invoice presented to us, which seemed reasonable considering everything that happened. Only to get sent a separate invoice for more money after it said we had paid the grand total. They refuse to fix any of our belongings unless we pay the invoice. Now they’re threatening to send us to collections! I don’t know how they received the 5 star reviews they did, but they must be either from other Wildcat franchise locations or they’re not real! This was a 3-4 man job, period. They made the mistake when they gave us the estimate. Not us! We did a video walk through of all the furniture we needed moved. You would think professionals with 5 star reviews would surely know how to do a proper estimate. Some photos of damage. Crushed the handle of the fridge and made other dents on the front. Read More

Brent Longbotham

2023-06-05

I used Wildcat movers in my first move and I enjoyed it so much that I went for a second round with them. The movers that I had this time exceeded the expectations of the first group, and the first group was really amazing as well. Erick, Marshall, and Timothy were extremely professional, very careful with all belongings, and held excellent conversations with us. The fact that they disassemble and reassemble appliances and beds is a really good service for someone like me who has large furniture. They also have a packing service where they will pack the boxes for you. I didn't take this service because I didn't need it but it is there if someone needs it. I definitely will be using the same three gentlemen again when the next move comes. Hopefully that won't be for a while because as we all know moving is very stressful, but they took the stress right out of this move for me! I hope to see these three gentlemen again someday! Read More

Brett Bennett

2023-05-09

Wildcat Movers literally saved my move. I have worked with a couple movers that I liked in the pas but I had a very short notice move and they were unavailable. After reading google reviews I reached out to Wildcat Movers and scheduled them to be at my home at 9 AM on Saturday. I had booked a 26 foot U-Haul truck and the day before the move I was told by U-Haul that they had no 26 foot trucks and I would have to go get a 20 foot truck from over 30 miles away... I was less than thrilled. I got up early and went to get the truck and could see immediately there is no way that everything was going to fit. I felt pretty defeated and beaten down but I knew that I had to get back to meet the movers. In comes Jalen and Chris. I told them off the bat that I was very sure that everything was not going to fit and that I would be happy if we were able to get all the furniture at least and most of the boxes. They walked the house and came up with a game plan and boy did they knock it out of the park! I have never in my life seen a truck packed as well or as tight as the truck they packed for me! I was astonished at the work that they did that day. We loaded almost the entire house in 2 hours and 15 min. Everything was done so fast while also being careful and accurate! In the end just as I had feared not everything fit but the things that didn't fit were minimal and I was able to get the rest in a single load. (Absolutely no complaining there) I don't have a single complaint about the work they did! I actually paid their bill with a smile on my face knowing that these guys were worth every penny! Read More

Brett Bennett

2023-05-09

Wildcat Movers literally saved my move. I have worked with a couple movers that I liked in the pas but I had a very short notice move and they were unavailable. After reading google reviews I reached out to Wildcat Movers and scheduled them to be at my home at 9 AM on Saturday. I had booked a 26 foot U-Haul truck and the day before the move I was told by U-Haul that they had no 26 foot trucks and I would have to go get a 20 foot truck from over 30 miles away... I was less than thrilled. I got up early and went to get the truck and could see immediately there is no way that everything was going to fit. I felt pretty defeated and beaten down but I knew that I had to get back to meet the movers. In comes Jalen and Chris. I told them off the bat that I was very sure that everything was not going to fit and that I would be happy if we were able to get all the furniture at least and most of the boxes. They walked the house and came up with a game plan and boy did they knock it out of the park! I have never in my life seen a truck packed as well or as tight as the truck they packed for me! I was astonished at the work that they did that day. We loaded almost the entire house in 2 hours and 15 min. Everything was done so fast while also being careful and accurate! In the end just as I had feared not everything fit but the things that didn't fit were minimal and I was able to get the rest in a single load. (Absolutely no complaining there) I don't have a single complaint about the work they did! I actually paid their bill with a smile on my face knowing that these guys were worth every penny! Read More

Thrifty Giraffe

2023-01-28

****Beware you will get scammed*** The worst move I have ever experienced. 6 hours to move a 2 bedroom apartment OVER $1,000. The slowest movers in history who I overheard complaining in the back of the truck about the move. Smh... I literally had to unload the truck with the movers because it was taking sooo long. I left two tv's behind. That I have to get a UHaul to move. The television wasn't taken out of the box and some items the padding or whatever was never removed. They literally just laid the items down on their side. 6 hours and they didn't even put my beds back together. The move took so long I just told them I would get someone to put them back together. I feared going over another hour, which would have resulted in more money. To add insult to injury Austin, who I guess is a manager called to discuss the issue. When I tell you this man had literally no empathy. Not even "I understand your frustration ". He first proceeded to argue with me about how many televisions I OWN! And then went on to say my elevator is not close to my home. Which I've hired movers at the same location and it didn't take no where near 6 hours. I feel taken advantage of and robbed. Read More

Thrifty Giraffe

2023-01-28

****Beware you will get scammed*** The worst move I have ever experienced. 6 hours to move a 2 bedroom apartment OVER $1,000. The slowest movers in history who I overheard complaining in the back of the truck about the move. Smh... I literally had to unload the truck with the movers because it was taking sooo long. I left two tv's behind. That I have to get a UHaul to move. The television wasn't taken out of the box and some items the padding or whatever was never removed. They literally just laid the items down on their side. 6 hours and they didn't even put my beds back together. The move took so long I just told them I would get someone to put them back together. I feared going over another hour, which would have resulted in more money. To add insult to injury Austin, who I guess is a manager called to discuss the issue. When I tell you this man had literally no empathy. Not even "I understand your frustration ". He first proceeded to argue with me about how many televisions I OWN! And then went on to say my elevator is not close to my home. Which I've hired movers at the same location and it didn't take no where near 6 hours. I feel taken advantage of and robbed. Read More

Stephen Craig

2022-10-09

I would like to add to the below review from October 2022. We used Wildcat Movers again in May 2023. Darion and Q helped us in May and were excellent!!! They assisted us with loading a 26' UHaul from a storage unit and our apartment. These guys were so professional, hard working and friendly. They also made sure we could fit all of our belongings in the truck that otherwise would have probably required a trailer. We drove the truck from The Colony, TX to Tampa, FL and everything arrived undamaged. Wildcat Movers are tremendous and highly recommended! Thank you! I have used several movers over 20 years and these are the best! Everyone worked hard at all times and were very efficient with their efforts. I definitely recommend and will use them again. Thank you to the hardworking team that worked today and the whole professional Wildcat Movers staff! Read More

Stephen Craig

2022-10-09

I would like to add to the below review from October 2022. We used Wildcat Movers again in May 2023. Darion and Q helped us in May and were excellent!!! They assisted us with loading a 26' UHaul from a storage unit and our apartment. These guys were so professional, hard working and friendly. They also made sure we could fit all of our belongings in the truck that otherwise would have probably required a trailer. We drove the truck from The Colony, TX to Tampa, FL and everything arrived undamaged. Wildcat Movers are tremendous and highly recommended! Thank you! I have used several movers over 20 years and these are the best! Everyone worked hard at all times and were very efficient with their efforts. I definitely recommend and will use them again. Thank you to the hardworking team that worked today and the whole professional Wildcat Movers staff! Read More

Stephen Craig

2022-10-09

I would like to add to the below review from October 2022. We used Wildcat Movers again in May 2023. Darion and Q helped us in May and were excellent!!! They assisted us with loading a 26' UHaul from a storage unit and our apartment. These guys were so professional, hard working and friendly. They also made sure we could fit all of our belongings in the truck that otherwise would have probably required a trailer. We drove the truck from The Colony, TX to Tampa, FL and everything arrived undamaged. Wildcat Movers are tremendous and highly recommended! Thank you! I have used several movers over 20 years and these are the best! Everyone worked hard at all times and were very efficient with their efforts. I definitely recommend and will use them again. Thank you to the hardworking team that worked today and the whole professional Wildcat Movers staff! Read More

Stephen Craig

2022-10-09

I would like to add to the below review from October 2022. We used Wildcat Movers again in May 2023. Darion and Q helped us in May and were excellent!!! They assisted us with loading a 26' UHaul from a storage unit and our apartment. These guys were so professional, hard working and friendly. They also made sure we could fit all of our belongings in the truck that otherwise would have probably required a trailer. We drove the truck from The Colony, TX to Tampa, FL and everything arrived undamaged. Wildcat Movers are tremendous and highly recommended! Thank you! I have used several movers over 20 years and these are the best! Everyone worked hard at all times and were very efficient with their efforts. I definitely recommend and will use them again. Thank you to the hardworking team that worked today and the whole professional Wildcat Movers staff! Read More

Jacob Armendariz

2022-09-02

We had Darko and Axel help us this time and they were courteous, fast, and detailed while moving us out of a 2nd story apartment with tight stairs. Most honest pricing out of all moving companies I called. No hidden fees. Straight hourly! All other companies wanted to charge me double. Here, 1 bed apartment with everything Boxed and broken down with full dining sets, king bed, appliances, and 30 boxes cost about $640 both times I went to them. Unfortunately I had one item dropped but they claimed fault and paid me right away no questions asked in a week. If you need items more taken care of they do have the option to wrap everything. This is my 2nd time moving with Wildcats, last time in 2021 I had Darius and Byron. They are beasts! Carrying items by themself and as quick as possible. Tbh I don't think I'm going to another company! This company is phenomenal! Read More

Robert and Siobhan Bratcher

2022-08-17

ABSOLUTELY FANTASTIC SERVICE! My fiancé and I had a unique experience trying To find a new home, but wildcat was always my first choice for moving up our things. Nathan was a great partner in booking my moving service and helped me through issues with my new apartment and move in date. On move in day Celestino, Tyreeh, and Eddie were AWESOME!! They quickly wrapped our furniture carefully, and were fantastic communicators throughout. They are truly a dream team for moving and worked well together and with me. They moved us in to our apartment, and helped me to layout some of our furniture before they left. They were fun to work with, high energy, and very respectful to our things as well. This move was the most stress-free one I could ask for! We don’t plan to move for another 2 years and I am going to request these guys again! Thank you!! Read More

Shakiba Hassani

2022-07-06

Well I want to start by saying that this is really disappointing. I hired Wildcat because they seemed so nice on the phone they were eager to get me to use their company and they told me I would be covered if anything got damaged with my move. Well, almost everything got damaged and I will submit the photos as well so that you can see. The worse part is, when I submitted a claim to Wildcat the SAME DAY, they said that I signed for my items not to be wrapped and tried to find whatever loophole they could so that I would not be covered by the insurance of 1.20$ per lb per item that was damaged during the move. I will attach photos to show that they wrapped my items and it was still damaged due to improper handing and placement in their truck. Finally after days , I receive an email saying that the reason they are not responding is because they have up to 90 days to send me a settlement letter but also that they are "really busy for the summer" and can't respond in a timely manner. It gets worse, Once I submitted the photos and the weight along with the brand of my items that have been damaged, they sent me a settlement letter with the incorrect item weight and they didn't include all the items that were damaged. I have sent 3 emails back to them asking them to correct this which I still have not received a response. Here is a list of things they damaged (over 1000$) -Willow Dining table- the ends were dragged on concrete ruining the ends of the table tearing through the protective wrap. (800$) - Modani-Dining chair fabric - placed my chairs on top of each other and nicked the fabric the chair (115$) - Ravenna Console table in blue - both sides were damaged and scratched, paint is completely off the table. (150$) - Overstock-Bedroom side table - the wood is chipped on the tables and broken off. (75$) Their settlement letter offered me $158 dollars, and they haven't sent me a new one with all the items included. I would have been more lenient if they had a proper response time and better customer service. Prior to hiring them, I could not get them to stop texting me or calling me but once damage has been done, I cant seem to get a response and that is why now I am leaving this review. I have furthermore contacted the TXDMV and submitted a claim against Wildcat movers. I hope this can be resolved in a timely manner and appropriately Read More

Shakiba Hassani

2022-07-06

Well I want to start by saying that this is really disappointing. I hired Wildcat because they seemed so nice on the phone they were eager to get me to use their company and they told me I would be covered if anything got damaged with my move. Well, almost everything got damaged and I will submit the photos as well so that you can see. The worse part is, when I submitted a claim to Wildcat the SAME DAY, they said that I signed for my items not to be wrapped and tried to find whatever loophole they could so that I would not be covered by the insurance of 1.20$ per lb per item that was damaged during the move. I will attach photos to show that they wrapped my items and it was still damaged due to improper handing and placement in their truck. Finally after days , I receive an email saying that the reason they are not responding is because they have up to 90 days to send me a settlement letter but also that they are "really busy for the summer" and can't respond in a timely manner. It gets worse, Once I submitted the photos and the weight along with the brand of my items that have been damaged, they sent me a settlement letter with the incorrect item weight and they didn't include all the items that were damaged. I have sent 3 emails back to them asking them to correct this which I still have not received a response. Here is a list of things they damaged (over 1000$) -Willow Dining table- the ends were dragged on concrete ruining the ends of the table tearing through the protective wrap. (800$) - Modani-Dining chair fabric - placed my chairs on top of each other and nicked the fabric the chair (115$) - Ravenna Console table in blue - both sides were damaged and scratched, paint is completely off the table. (150$) - Overstock-Bedroom side table - the wood is chipped on the tables and broken off. (75$) Their settlement letter offered me $158 dollars, and they haven't sent me a new one with all the items included. I would have been more lenient if they had a proper response time and better customer service. Prior to hiring them, I could not get them to stop texting me or calling me but once damage has been done, I cant seem to get a response and that is why now I am leaving this review. I have furthermore contacted the TXDMV and submitted a claim against Wildcat movers. I hope this can be resolved in a timely manner and appropriately Read More

Shakiba Hassani

2022-07-06

Well I want to start by saying that this is really disappointing. I hired Wildcat because they seemed so nice on the phone they were eager to get me to use their company and they told me I would be covered if anything got damaged with my move. Well, almost everything got damaged and I will submit the photos as well so that you can see. The worse part is, when I submitted a claim to Wildcat the SAME DAY, they said that I signed for my items not to be wrapped and tried to find whatever loophole they could so that I would not be covered by the insurance of 1.20$ per lb per item that was damaged during the move. I will attach photos to show that they wrapped my items and it was still damaged due to improper handing and placement in their truck. Finally after days , I receive an email saying that the reason they are not responding is because they have up to 90 days to send me a settlement letter but also that they are "really busy for the summer" and can't respond in a timely manner. It gets worse, Once I submitted the photos and the weight along with the brand of my items that have been damaged, they sent me a settlement letter with the incorrect item weight and they didn't include all the items that were damaged. I have sent 3 emails back to them asking them to correct this which I still have not received a response. Here is a list of things they damaged (over 1000$) -Willow Dining table- the ends were dragged on concrete ruining the ends of the table tearing through the protective wrap. (800$) - Modani-Dining chair fabric - placed my chairs on top of each other and nicked the fabric the chair (115$) - Ravenna Console table in blue - both sides were damaged and scratched, paint is completely off the table. (150$) - Overstock-Bedroom side table - the wood is chipped on the tables and broken off. (75$) Their settlement letter offered me $158 dollars, and they haven't sent me a new one with all the items included. I would have been more lenient if they had a proper response time and better customer service. Prior to hiring them, I could not get them to stop texting me or calling me but once damage has been done, I cant seem to get a response and that is why now I am leaving this review. I have furthermore contacted the TXDMV and submitted a claim against Wildcat movers. I hope this can be resolved in a timely manner and appropriately Read More

Shakiba Hassani

2022-07-06

Well I want to start by saying that this is really disappointing. I hired Wildcat because they seemed so nice on the phone they were eager to get me to use their company and they told me I would be covered if anything got damaged with my move. Well, almost everything got damaged and I will submit the photos as well so that you can see. The worse part is, when I submitted a claim to Wildcat the SAME DAY, they said that I signed for my items not to be wrapped and tried to find whatever loophole they could so that I would not be covered by the insurance of 1.20$ per lb per item that was damaged during the move. I will attach photos to show that they wrapped my items and it was still damaged due to improper handing and placement in their truck. Finally after days , I receive an email saying that the reason they are not responding is because they have up to 90 days to send me a settlement letter but also that they are "really busy for the summer" and can't respond in a timely manner. It gets worse, Once I submitted the photos and the weight along with the brand of my items that have been damaged, they sent me a settlement letter with the incorrect item weight and they didn't include all the items that were damaged. I have sent 3 emails back to them asking them to correct this which I still have not received a response. Here is a list of things they damaged (over 1000$) -Willow Dining table- the ends were dragged on concrete ruining the ends of the table tearing through the protective wrap. (800$) - Modani-Dining chair fabric - placed my chairs on top of each other and nicked the fabric the chair (115$) - Ravenna Console table in blue - both sides were damaged and scratched, paint is completely off the table. (150$) - Overstock-Bedroom side table - the wood is chipped on the tables and broken off. (75$) Their settlement letter offered me $158 dollars, and they haven't sent me a new one with all the items included. I would have been more lenient if they had a proper response time and better customer service. Prior to hiring them, I could not get them to stop texting me or calling me but once damage has been done, I cant seem to get a response and that is why now I am leaving this review. I have furthermore contacted the TXDMV and submitted a claim against Wildcat movers. I hope this can be resolved in a timely manner and appropriately Read More

Shakiba Hassani

2022-07-06

Well I want to start by saying that this is really disappointing. I hired Wildcat because they seemed so nice on the phone they were eager to get me to use their company and they told me I would be covered if anything got damaged with my move. Well, almost everything got damaged and I will submit the photos as well so that you can see. The worse part is, when I submitted a claim to Wildcat the SAME DAY, they said that I signed for my items not to be wrapped and tried to find whatever loophole they could so that I would not be covered by the insurance of 1.20$ per lb per item that was damaged during the move. I will attach photos to show that they wrapped my items and it was still damaged due to improper handing and placement in their truck. Finally after days , I receive an email saying that the reason they are not responding is because they have up to 90 days to send me a settlement letter but also that they are "really busy for the summer" and can't respond in a timely manner. It gets worse, Once I submitted the photos and the weight along with the brand of my items that have been damaged, they sent me a settlement letter with the incorrect item weight and they didn't include all the items that were damaged. I have sent 3 emails back to them asking them to correct this which I still have not received a response. Here is a list of things they damaged (over 1000$) -Willow Dining table- the ends were dragged on concrete ruining the ends of the table tearing through the protective wrap. (800$) - Modani-Dining chair fabric - placed my chairs on top of each other and nicked the fabric the chair (115$) - Ravenna Console table in blue - both sides were damaged and scratched, paint is completely off the table. (150$) - Overstock-Bedroom side table - the wood is chipped on the tables and broken off. (75$) Their settlement letter offered me $158 dollars, and they haven't sent me a new one with all the items included. I would have been more lenient if they had a proper response time and better customer service. Prior to hiring them, I could not get them to stop texting me or calling me but once damage has been done, I cant seem to get a response and that is why now I am leaving this review. I have furthermore contacted the TXDMV and submitted a claim against Wildcat movers. I hope this can be resolved in a timely manner and appropriately Read More

Shakiba Hassani

2022-07-06

Well I want to start by saying that this is really disappointing. I hired Wildcat because they seemed so nice on the phone they were eager to get me to use their company and they told me I would be covered if anything got damaged with my move. Well, almost everything got damaged and I will submit the photos as well so that you can see. The worse part is, when I submitted a claim to Wildcat the SAME DAY, they said that I signed for my items not to be wrapped and tried to find whatever loophole they could so that I would not be covered by the insurance of 1.20$ per lb per item that was damaged during the move. I will attach photos to show that they wrapped my items and it was still damaged due to improper handing and placement in their truck. Finally after days , I receive an email saying that the reason they are not responding is because they have up to 90 days to send me a settlement letter but also that they are "really busy for the summer" and can't respond in a timely manner. It gets worse, Once I submitted the photos and the weight along with the brand of my items that have been damaged, they sent me a settlement letter with the incorrect item weight and they didn't include all the items that were damaged. I have sent 3 emails back to them asking them to correct this which I still have not received a response. Here is a list of things they damaged (over 1000$) -Willow Dining table- the ends were dragged on concrete ruining the ends of the table tearing through the protective wrap. (800$) - Modani-Dining chair fabric - placed my chairs on top of each other and nicked the fabric the chair (115$) - Ravenna Console table in blue - both sides were damaged and scratched, paint is completely off the table. (150$) - Overstock-Bedroom side table - the wood is chipped on the tables and broken off. (75$) Their settlement letter offered me $158 dollars, and they haven't sent me a new one with all the items included. I would have been more lenient if they had a proper response time and better customer service. Prior to hiring them, I could not get them to stop texting me or calling me but once damage has been done, I cant seem to get a response and that is why now I am leaving this review. I have furthermore contacted the TXDMV and submitted a claim against Wildcat movers. I hope this can be resolved in a timely manner and appropriately Read More

Shakiba Hassani

2022-07-06

Well I want to start by saying that this is really disappointing. I hired Wildcat because they seemed so nice on the phone they were eager to get me to use their company and they told me I would be covered if anything got damaged with my move. Well, almost everything got damaged and I will submit the photos as well so that you can see. The worse part is, when I submitted a claim to Wildcat the SAME DAY, they said that I signed for my items not to be wrapped and tried to find whatever loophole they could so that I would not be covered by the insurance of 1.20$ per lb per item that was damaged during the move. I will attach photos to show that they wrapped my items and it was still damaged due to improper handing and placement in their truck. Finally after days , I receive an email saying that the reason they are not responding is because they have up to 90 days to send me a settlement letter but also that they are "really busy for the summer" and can't respond in a timely manner. It gets worse, Once I submitted the photos and the weight along with the brand of my items that have been damaged, they sent me a settlement letter with the incorrect item weight and they didn't include all the items that were damaged. I have sent 3 emails back to them asking them to correct this which I still have not received a response. Here is a list of things they damaged (over 1000$) -Willow Dining table- the ends were dragged on concrete ruining the ends of the table tearing through the protective wrap. (800$) - Modani-Dining chair fabric - placed my chairs on top of each other and nicked the fabric the chair (115$) - Ravenna Console table in blue - both sides were damaged and scratched, paint is completely off the table. (150$) - Overstock-Bedroom side table - the wood is chipped on the tables and broken off. (75$) Their settlement letter offered me $158 dollars, and they haven't sent me a new one with all the items included. I would have been more lenient if they had a proper response time and better customer service. Prior to hiring them, I could not get them to stop texting me or calling me but once damage has been done, I cant seem to get a response and that is why now I am leaving this review. I have furthermore contacted the TXDMV and submitted a claim against Wildcat movers. I hope this can be resolved in a timely manner and appropriately Read More

Shakiba Hassani

2022-07-06

Well I want to start by saying that this is really disappointing. I hired Wildcat because they seemed so nice on the phone they were eager to get me to use their company and they told me I would be covered if anything got damaged with my move. Well, almost everything got damaged and I will submit the photos as well so that you can see. The worse part is, when I submitted a claim to Wildcat the SAME DAY, they said that I signed for my items not to be wrapped and tried to find whatever loophole they could so that I would not be covered by the insurance of 1.20$ per lb per item that was damaged during the move. I will attach photos to show that they wrapped my items and it was still damaged due to improper handing and placement in their truck. Finally after days , I receive an email saying that the reason they are not responding is because they have up to 90 days to send me a settlement letter but also that they are "really busy for the summer" and can't respond in a timely manner. It gets worse, Once I submitted the photos and the weight along with the brand of my items that have been damaged, they sent me a settlement letter with the incorrect item weight and they didn't include all the items that were damaged. I have sent 3 emails back to them asking them to correct this which I still have not received a response. Here is a list of things they damaged (over 1000$) -Willow Dining table- the ends were dragged on concrete ruining the ends of the table tearing through the protective wrap. (800$) - Modani-Dining chair fabric - placed my chairs on top of each other and nicked the fabric the chair (115$) - Ravenna Console table in blue - both sides were damaged and scratched, paint is completely off the table. (150$) - Overstock-Bedroom side table - the wood is chipped on the tables and broken off. (75$) Their settlement letter offered me $158 dollars, and they haven't sent me a new one with all the items included. I would have been more lenient if they had a proper response time and better customer service. Prior to hiring them, I could not get them to stop texting me or calling me but once damage has been done, I cant seem to get a response and that is why now I am leaving this review. I have furthermore contacted the TXDMV and submitted a claim against Wildcat movers. I hope this can be resolved in a timely manner and appropriately Read More

Shakiba Hassani

2022-07-06

Well I want to start by saying that this is really disappointing. I hired Wildcat because they seemed so nice on the phone they were eager to get me to use their company and they told me I would be covered if anything got damaged with my move. Well, almost everything got damaged and I will submit the photos as well so that you can see. The worse part is, when I submitted a claim to Wildcat the SAME DAY, they said that I signed for my items not to be wrapped and tried to find whatever loophole they could so that I would not be covered by the insurance of 1.20$ per lb per item that was damaged during the move. I will attach photos to show that they wrapped my items and it was still damaged due to improper handing and placement in their truck. Finally after days , I receive an email saying that the reason they are not responding is because they have up to 90 days to send me a settlement letter but also that they are "really busy for the summer" and can't respond in a timely manner. It gets worse, Once I submitted the photos and the weight along with the brand of my items that have been damaged, they sent me a settlement letter with the incorrect item weight and they didn't include all the items that were damaged. I have sent 3 emails back to them asking them to correct this which I still have not received a response. Here is a list of things they damaged (over 1000$) -Willow Dining table- the ends were dragged on concrete ruining the ends of the table tearing through the protective wrap. (800$) - Modani-Dining chair fabric - placed my chairs on top of each other and nicked the fabric the chair (115$) - Ravenna Console table in blue - both sides were damaged and scratched, paint is completely off the table. (150$) - Overstock-Bedroom side table - the wood is chipped on the tables and broken off. (75$) Their settlement letter offered me $158 dollars, and they haven't sent me a new one with all the items included. I would have been more lenient if they had a proper response time and better customer service. Prior to hiring them, I could not get them to stop texting me or calling me but once damage has been done, I cant seem to get a response and that is why now I am leaving this review. I have furthermore contacted the TXDMV and submitted a claim against Wildcat movers. I hope this can be resolved in a timely manner and appropriately Read More

Anthony Lee

2022-06-22

I was out in Texas visiting parents when they decided that they wanted to make a short move. They lived in a complex with no elevator and lots of stairs. Generally, when this type of situation arises I enlist a few friends and get it done. However, being a thousand of miles away from my own home that wasn’t an option. So, I started searching and happened upon Wildcat Movers. The reason I initially chose Wildcat Movers was the amount of time that they have been active. It is always a good sign when a company can maintain a business for an extended amount of time. Once I called I was completely sold. For one, the pricing is simple and straight forward. It is simply charged by the hour. No up-charges for carrying TVs or any BS like that. Plus the insurance is included within the price. There are no surprise fees. When the day came Daniel and Jacob were on time and responsive to communication. They were very friendly, professional, and efficient. They always made sure everything was done to our liking. This was a hard move and they did amazing. There was no way that I could have got this done with out them. My parents will be moving again soon and Wildcat Movers will definitely be getting a call then as well. Read More

Khanh Nguyen

2022-06-07

We recently moved and elected Wildcat Movers to move from a 1,800sqft house into a 3,000sqft house. For a service that charges by the hour, you’d think they want to take their sweet time. Not the case at all. They were done with the move within 5 hours, had I kept my mouth shut and not talked to them, it could have been 4. The move included them wrapping all of our furniture, disassembling our beds and reassembling them. I’d highly recommend Dalton, Kel, and Tra for your moving needs to save on time and back pains. All 3 were professional, punctual, and took great care even with the non-fragile items. Megan the scheduling coordinator was very helpful prior to the move. Their virtual walkthrough was super convenient. She was responsive, friendly, and flexible with the dates as we worked around the completion of our renovations on the new house. Read More

Anthony G.

Farmers Branch, TX

2022-05-25

BEWARE!! DO NOT USE WILDCAT! Nightmare move - Terribly handled. We were quoted between 3.75 & 5.75 hours total - moving out of our 1 bedroom apartment took 4 hours alone. Total move ended up taking 9 hours. Take your money elsewhere. Wildcat quoted us $700, we left paying double, feeling sick, embarrassed, and frustrated. DO NOT USE WILDCAT. The drop off at our new high-end apartment is where things went sideways. Once we checked in with the building manager, he gave us keys and showed us where the freight elevator and loading dock was located. I was waiting inside the loading dock while Ricky(driving) was backing up the truck into the loading bay while Tyreeh was supposed to be spotting. Ricky started backing up the truck, hitting the chain link clearance warning sign, Tyreeh failed to mention that Ricky had hit the clearance so Ricky continued to reverse. Eventually Ricky backed the truck up far enough where the truck hit a water / sewage pipe. A very loud and high-pressure liquid (sewage) started pouring out of the pipe, spraying onto the top of the truck and onto the loading dock area. Liquid got all over and smelt terrible. I witnessed it all from inside the loading dock and had to run out of the loading dock, through the sewage water to tell Ricky to move the truck forward to get out of the spray which was getting all over the truck. The fire alarm started going off, the whole building had to evacuate and could see this happen. The water/sewage was spraying for over 3 hours until the fire department was able to shut the pipe off. I instructed Wildcat to move the truck to the side away from the spray, I informed the building management and started taking pictures and videos of the situation. We instructed Ricky to then move the truck onto the street, where we exchanged insurance information and called Wildcat to inform them of the horrible situation. We then started moving in through another door near the front entrance and had access to the same freight elevator. Something we could have done from the start if we knew the truck was too big for the loading dock. It was a costly mistake that could have easily been avoided. It was a VERY stressful move in, embarrassing, and not a good first impression with management and made the move in experience was terrible. The move resumed and started moving items into the new apartment. Something gross that bothered me was that Ricky and Tyreeh were walking through the sewage water when the pipe burst and were then walking throughout our brand-new apartment (carpet). I've gotten very sick since the move on and could very possibly be a bacterial infection from the sewage or the movers walking through our apartment with the same shoes they walked through the liquid in.....I've had to miss over a week of work now. The apartment management has also asked that I now get involved as needed in the insurance process since I witnessed and have pictures of it all. I'm disappointed the travel fee was charged on top of the hourly rate when travelling. Seems like a double cost here. When we first reached out to Wildcat for quotes and to organize the move, they were quick with their responses. Since the disaster move, I've tried reaching out multiple times and Wildcat has been completely ignoring my emails and the situation. I haven't gotten any response from Daniel or Zane, not even an apology. Terrible customer service. DO NOT USE WILDCAT. Read More

Anthony G.

Farmers Branch, TX

2022-05-25

BEWARE!! DO NOT USE WILDCAT! Nightmare move - Terribly handled. We were quoted between 3.75 & 5.75 hours total - moving out of our 1 bedroom apartment took 4 hours alone. Total move ended up taking 9 hours. Take your money elsewhere. Wildcat quoted us $700, we left paying double, feeling sick, embarrassed, and frustrated. DO NOT USE WILDCAT. The drop off at our new high-end apartment is where things went sideways. Once we checked in with the building manager, he gave us keys and showed us where the freight elevator and loading dock was located. I was waiting inside the loading dock while Ricky(driving) was backing up the truck into the loading bay while Tyreeh was supposed to be spotting. Ricky started backing up the truck, hitting the chain link clearance warning sign, Tyreeh failed to mention that Ricky had hit the clearance so Ricky continued to reverse. Eventually Ricky backed the truck up far enough where the truck hit a water / sewage pipe. A very loud and high-pressure liquid (sewage) started pouring out of the pipe, spraying onto the top of the truck and onto the loading dock area. Liquid got all over and smelt terrible. I witnessed it all from inside the loading dock and had to run out of the loading dock, through the sewage water to tell Ricky to move the truck forward to get out of the spray which was getting all over the truck. The fire alarm started going off, the whole building had to evacuate and could see this happen. The water/sewage was spraying for over 3 hours until the fire department was able to shut the pipe off. I instructed Wildcat to move the truck to the side away from the spray, I informed the building management and started taking pictures and videos of the situation. We instructed Ricky to then move the truck onto the street, where we exchanged insurance information and called Wildcat to inform them of the horrible situation. We then started moving in through another door near the front entrance and had access to the same freight elevator. Something we could have done from the start if we knew the truck was too big for the loading dock. It was a costly mistake that could have easily been avoided. It was a VERY stressful move in, embarrassing, and not a good first impression with management and made the move in experience was terrible. The move resumed and started moving items into the new apartment. Something gross that bothered me was that Ricky and Tyreeh were walking through the sewage water when the pipe burst and were then walking throughout our brand-new apartment (carpet). I've gotten very sick since the move on and could very possibly be a bacterial infection from the sewage or the movers walking through our apartment with the same shoes they walked through the liquid in.....I've had to miss over a week of work now. The apartment management has also asked that I now get involved as needed in the insurance process since I witnessed and have pictures of it all. I'm disappointed the travel fee was charged on top of the hourly rate when travelling. Seems like a double cost here. When we first reached out to Wildcat for quotes and to organize the move, they were quick with their responses. Since the disaster move, I've tried reaching out multiple times and Wildcat has been completely ignoring my emails and the situation. I haven't gotten any response from Daniel or Zane, not even an apology. Terrible customer service. DO NOT USE WILDCAT. Read More

Anthony G.

Farmers Branch, TX

2022-05-25

BEWARE!! DO NOT USE WILDCAT! Nightmare move - Terribly handled. We were quoted between 3.75 & 5.75 hours total - moving out of our 1 bedroom apartment took 4 hours alone. Total move ended up taking 9 hours. Take your money elsewhere. Wildcat quoted us $700, we left paying double, feeling sick, embarrassed, and frustrated. DO NOT USE WILDCAT. The drop off at our new high-end apartment is where things went sideways. Once we checked in with the building manager, he gave us keys and showed us where the freight elevator and loading dock was located. I was waiting inside the loading dock while Ricky(driving) was backing up the truck into the loading bay while Tyreeh was supposed to be spotting. Ricky started backing up the truck, hitting the chain link clearance warning sign, Tyreeh failed to mention that Ricky had hit the clearance so Ricky continued to reverse. Eventually Ricky backed the truck up far enough where the truck hit a water / sewage pipe. A very loud and high-pressure liquid (sewage) started pouring out of the pipe, spraying onto the top of the truck and onto the loading dock area. Liquid got all over and smelt terrible. I witnessed it all from inside the loading dock and had to run out of the loading dock, through the sewage water to tell Ricky to move the truck forward to get out of the spray which was getting all over the truck. The fire alarm started going off, the whole building had to evacuate and could see this happen. The water/sewage was spraying for over 3 hours until the fire department was able to shut the pipe off. I instructed Wildcat to move the truck to the side away from the spray, I informed the building management and started taking pictures and videos of the situation. We instructed Ricky to then move the truck onto the street, where we exchanged insurance information and called Wildcat to inform them of the horrible situation. We then started moving in through another door near the front entrance and had access to the same freight elevator. Something we could have done from the start if we knew the truck was too big for the loading dock. It was a costly mistake that could have easily been avoided. It was a VERY stressful move in, embarrassing, and not a good first impression with management and made the move in experience was terrible. The move resumed and started moving items into the new apartment. Something gross that bothered me was that Ricky and Tyreeh were walking through the sewage water when the pipe burst and were then walking throughout our brand-new apartment (carpet). I've gotten very sick since the move on and could very possibly be a bacterial infection from the sewage or the movers walking through our apartment with the same shoes they walked through the liquid in.....I've had to miss over a week of work now. The apartment management has also asked that I now get involved as needed in the insurance process since I witnessed and have pictures of it all. I'm disappointed the travel fee was charged on top of the hourly rate when travelling. Seems like a double cost here. When we first reached out to Wildcat for quotes and to organize the move, they were quick with their responses. Since the disaster move, I've tried reaching out multiple times and Wildcat has been completely ignoring my emails and the situation. I haven't gotten any response from Daniel or Zane, not even an apology. Terrible customer service. DO NOT USE WILDCAT. Read More

Tabitha Lynn

doesn't recommend

Wildcat Movers - Dallas

2021-03-04

After hours of scoring movers and reading countless reviews I settled on Wild cat movers in spite of their higher rates due to their promise of ‘expert efficient movers and red carpet service’. I thought $139 was a bit steep but I have used bargain movers before and regretted it. you get what you pay for right? Not so. I was quoted $139 an hour and told that the estimated time to move my 1 bedroom apt was approx 2.5 hrs. I was told there’s a 2 hr minimum. When Daniel called me to schedule, I asked that he email me an estimate stating such and he basically sent me an email w the rates and 2 hr min. I did notice there was no estimated amount of time as we had discussed , so when I called back to book, we reviewed the time frame and set time to complete again. Ultimately, the move was scheduled for 2/26/21 with an arrival window of 1-3 pm, my expectation was that the job be completed in approx 2.5 hrs. Due to the power outages in my area from the snowstorm, I had been unable to completely pack my apartment. I figured we’d hit the 2 hour min but didn’t anticipate much beyond that. I had donated my sofa and did not expect the movers to move with any areas that had not been packed. This left the boxes that were packed and stacked up ready to go, and my heavy furniture that I can not move myself. Not included: The closet, the bathroom and a portion of my kitchen. (I planned completing those on my own, but was hoping for help w the closet if possible) The day of the move 3 pm came and went with no word from the movers, at 3:30 I reached out to Daniel who looked up the location of the truck and told me he was going to reach out to the team and find out what was going on, moments later he called back and said there had been an issue w a washer/ dryer at the previous location and the new ETA was 4:15 latest. He stated this was not usual for them and that all he could do was apologize. The new ETA, 4:15 pm came and went , at 5:30 I called to follow up and was unable to get anyone on the phone, according to the published hours they are open until 6 pm. Finally I get a call from the movers stating they are finished w the previous move and are on their way and asking if that still works for me. I told them I wasn’t sure what they were asking as I had hired one mover and did not have a plan B. They said they didn’t understand the question. Me: are you offering to reschedule? Will this move be completed in a timely manner? You are 3 hours late, will I be compensated in some way? They responded I’d have to work that out with Daniel- Daniel who gave me a completely incorrect ETA and who refuses to answer the phone? Great. They assured me I’d be taken care of and were on the way. When the movers arrived they were visibly exhausted, I told them I was upset but no good would come of screaming and shouting and I needed this done as quickly as possible. I asked Ryan the lead mover for a realistic estimated time to complete the load and he said approx 1.5 hrs, prob less to unload. I was ok with 3 hrs to complete the move and we proceeded. My move time started at 5:48 pm. The move was completed at 10:30 PM, in addition, my items were damaged and the movers were not efficient. I was given excuses such as the 2nd mover was new, it was “a bad day at the office” and told that I shouldn’t be offered any compensation because they were late because they were “doing their job” and had to move a washer dryer up to a third floor. At $139 an hr, none of these are acceptable. Upon loading not only did I observe my items being dropped, but I also pointed out that my nightstand had been damaged. Ryan begin to get defensive and claimed it was already damaged, after I informed him the nightstand was purchased new and had never been moved he tried to get me to sign a Pad Wrap release of Liability. I declined. At this point he tried to reach out to Daniel, as did I and of course nether of us got an answer. After all of this when Zane the owner reached out he offered to reimburse me for 45 min of time. then Told him that was not acceptable and I should be reimbursed for at least 2.5 hours he said he wasn’t prepared to do that with out discussing with the movers first. He said he’d calle me back by tuesday latest. Yesterday I called to follow up and was told by Nathan that I would get a response today by noon latest. When I called to follow up I was toldZane would call be back in 15 minutes, Finally after I sent and email in regards to the lack of response, Zane called me back and stated $139 reimbursement for an hour was the best he could do as their min quote is 2-4 hrs for a 1 bedroom. ( I have yet to find this in any of the emails sent to me and it certainly was not discussed in conversation. He acted like they had already given me a discount because they had deducted $20 off the bill for the damage to my $250 nightstand. In conclusion I experienced horrible service, both Ryan and the owner Zane tried to gaslight me and act like I was unreasonable for requesting reimbursement for a move that took way longer than it should have AFTER the crew arrived 3 hours late. if you think $570 is a reasonable cost for a partial move of a 1 bedroom apartment (and enjoy chasing ppl down to have your service completed and then to receive a mediocre resolution) then by all means, wild cat movers is for you. Read More

Tabitha Lynn

doesn't recommend

Wildcat Movers - Dallas

2021-03-04

After hours of scoring movers and reading countless reviews I settled on Wild cat movers in spite of their higher rates due to their promise of ‘expert efficient movers and red carpet service’. I thought $139 was a bit steep but I have used bargain movers before and regretted it. you get what you pay for right? Not so. I was quoted $139 an hour and told that the estimated time to move my 1 bedroom apt was approx 2.5 hrs. I was told there’s a 2 hr minimum. When Daniel called me to schedule, I asked that he email me an estimate stating such and he basically sent me an email w the rates and 2 hr min. I did notice there was no estimated amount of time as we had discussed , so when I called back to book, we reviewed the time frame and set time to complete again. Ultimately, the move was scheduled for 2/26/21 with an arrival window of 1-3 pm, my expectation was that the job be completed in approx 2.5 hrs. Due to the power outages in my area from the snowstorm, I had been unable to completely pack my apartment. I figured we’d hit the 2 hour min but didn’t anticipate much beyond that. I had donated my sofa and did not expect the movers to move with any areas that had not been packed. This left the boxes that were packed and stacked up ready to go, and my heavy furniture that I can not move myself. Not included: The closet, the bathroom and a portion of my kitchen. (I planned completing those on my own, but was hoping for help w the closet if possible) The day of the move 3 pm came and went with no word from the movers, at 3:30 I reached out to Daniel who looked up the location of the truck and told me he was going to reach out to the team and find out what was going on, moments later he called back and said there had been an issue w a washer/ dryer at the previous location and the new ETA was 4:15 latest. He stated this was not usual for them and that all he could do was apologize. The new ETA, 4:15 pm came and went , at 5:30 I called to follow up and was unable to get anyone on the phone, according to the published hours they are open until 6 pm. Finally I get a call from the movers stating they are finished w the previous move and are on their way and asking if that still works for me. I told them I wasn’t sure what they were asking as I had hired one mover and did not have a plan B. They said they didn’t understand the question. Me: are you offering to reschedule? Will this move be completed in a timely manner? You are 3 hours late, will I be compensated in some way? They responded I’d have to work that out with Daniel- Daniel who gave me a completely incorrect ETA and who refuses to answer the phone? Great. They assured me I’d be taken care of and were on the way. When the movers arrived they were visibly exhausted, I told them I was upset but no good would come of screaming and shouting and I needed this done as quickly as possible. I asked Ryan the lead mover for a realistic estimated time to complete the load and he said approx 1.5 hrs, prob less to unload. I was ok with 3 hrs to complete the move and we proceeded. My move time started at 5:48 pm. The move was completed at 10:30 PM, in addition, my items were damaged and the movers were not efficient. I was given excuses such as the 2nd mover was new, it was “a bad day at the office” and told that I shouldn’t be offered any compensation because they were late because they were “doing their job” and had to move a washer dryer up to a third floor. At $139 an hr, none of these are acceptable. Upon loading not only did I observe my items being dropped, but I also pointed out that my nightstand had been damaged. Ryan begin to get defensive and claimed it was already damaged, after I informed him the nightstand was purchased new and had never been moved he tried to get me to sign a Pad Wrap release of Liability. I declined. At this point he tried to reach out to Daniel, as did I and of course nether of us got an answer. After all of this when Zane the owner reached out he offered to reimburse me for 45 min of time. then Told him that was not acceptable and I should be reimbursed for at least 2.5 hours he said he wasn’t prepared to do that with out discussing with the movers first. He said he’d calle me back by tuesday latest. Yesterday I called to follow up and was told by Nathan that I would get a response today by noon latest. When I called to follow up I was toldZane would call be back in 15 minutes, Finally after I sent and email in regards to the lack of response, Zane called me back and stated $139 reimbursement for an hour was the best he could do as their min quote is 2-4 hrs for a 1 bedroom. ( I have yet to find this in any of the emails sent to me and it certainly was not discussed in conversation. He acted like they had already given me a discount because they had deducted $20 off the bill for the damage to my $250 nightstand. In conclusion I experienced horrible service, both Ryan and the owner Zane tried to gaslight me and act like I was unreasonable for requesting reimbursement for a move that took way longer than it should have AFTER the crew arrived 3 hours late. if you think $570 is a reasonable cost for a partial move of a 1 bedroom apartment (and enjoy chasing ppl down to have your service completed and then to receive a mediocre resolution) then by all means, wild cat movers is for you. Read More

Tabitha Lynn

doesn't recommend

Wildcat Movers - Dallas

2021-03-04

After hours of scoring movers and reading countless reviews I settled on Wild cat movers in spite of their higher rates due to their promise of ‘expert efficient movers and red carpet service’. I thought $139 was a bit steep but I have used bargain movers before and regretted it. you get what you pay for right? Not so. I was quoted $139 an hour and told that the estimated time to move my 1 bedroom apt was approx 2.5 hrs. I was told there’s a 2 hr minimum. When Daniel called me to schedule, I asked that he email me an estimate stating such and he basically sent me an email w the rates and 2 hr min. I did notice there was no estimated amount of time as we had discussed , so when I called back to book, we reviewed the time frame and set time to complete again. Ultimately, the move was scheduled for 2/26/21 with an arrival window of 1-3 pm, my expectation was that the job be completed in approx 2.5 hrs. Due to the power outages in my area from the snowstorm, I had been unable to completely pack my apartment. I figured we’d hit the 2 hour min but didn’t anticipate much beyond that. I had donated my sofa and did not expect the movers to move with any areas that had not been packed. This left the boxes that were packed and stacked up ready to go, and my heavy furniture that I can not move myself. Not included: The closet, the bathroom and a portion of my kitchen. (I planned completing those on my own, but was hoping for help w the closet if possible) The day of the move 3 pm came and went with no word from the movers, at 3:30 I reached out to Daniel who looked up the location of the truck and told me he was going to reach out to the team and find out what was going on, moments later he called back and said there had been an issue w a washer/ dryer at the previous location and the new ETA was 4:15 latest. He stated this was not usual for them and that all he could do was apologize. The new ETA, 4:15 pm came and went , at 5:30 I called to follow up and was unable to get anyone on the phone, according to the published hours they are open until 6 pm. Finally I get a call from the movers stating they are finished w the previous move and are on their way and asking if that still works for me. I told them I wasn’t sure what they were asking as I had hired one mover and did not have a plan B. They said they didn’t understand the question. Me: are you offering to reschedule? Will this move be completed in a timely manner? You are 3 hours late, will I be compensated in some way? They responded I’d have to work that out with Daniel- Daniel who gave me a completely incorrect ETA and who refuses to answer the phone? Great. They assured me I’d be taken care of and were on the way. When the movers arrived they were visibly exhausted, I told them I was upset but no good would come of screaming and shouting and I needed this done as quickly as possible. I asked Ryan the lead mover for a realistic estimated time to complete the load and he said approx 1.5 hrs, prob less to unload. I was ok with 3 hrs to complete the move and we proceeded. My move time started at 5:48 pm. The move was completed at 10:30 PM, in addition, my items were damaged and the movers were not efficient. I was given excuses such as the 2nd mover was new, it was “a bad day at the office” and told that I shouldn’t be offered any compensation because they were late because they were “doing their job” and had to move a washer dryer up to a third floor. At $139 an hr, none of these are acceptable. Upon loading not only did I observe my items being dropped, but I also pointed out that my nightstand had been damaged. Ryan begin to get defensive and claimed it was already damaged, after I informed him the nightstand was purchased new and had never been moved he tried to get me to sign a Pad Wrap release of Liability. I declined. At this point he tried to reach out to Daniel, as did I and of course nether of us got an answer. After all of this when Zane the owner reached out he offered to reimburse me for 45 min of time. then Told him that was not acceptable and I should be reimbursed for at least 2.5 hours he said he wasn’t prepared to do that with out discussing with the movers first. He said he’d calle me back by tuesday latest. Yesterday I called to follow up and was told by Nathan that I would get a response today by noon latest. When I called to follow up I was toldZane would call be back in 15 minutes, Finally after I sent and email in regards to the lack of response, Zane called me back and stated $139 reimbursement for an hour was the best he could do as their min quote is 2-4 hrs for a 1 bedroom. ( I have yet to find this in any of the emails sent to me and it certainly was not discussed in conversation. He acted like they had already given me a discount because they had deducted $20 off the bill for the damage to my $250 nightstand. In conclusion I experienced horrible service, both Ryan and the owner Zane tried to gaslight me and act like I was unreasonable for requesting reimbursement for a move that took way longer than it should have AFTER the crew arrived 3 hours late. if you think $570 is a reasonable cost for a partial move of a 1 bedroom apartment (and enjoy chasing ppl down to have your service completed and then to receive a mediocre resolution) then by all means, wild cat movers is for you. Read More

Tabitha Lynn

doesn't recommend

Wildcat Movers - Dallas

2021-03-04

After hours of scoring movers and reading countless reviews I settled on Wild cat movers in spite of their higher rates due to their promise of ‘expert efficient movers and red carpet service’. I thought $139 was a bit steep but I have used bargain movers before and regretted it. you get what you pay for right? Not so. I was quoted $139 an hour and told that the estimated time to move my 1 bedroom apt was approx 2.5 hrs. I was told there’s a 2 hr minimum. When Daniel called me to schedule, I asked that he email me an estimate stating such and he basically sent me an email w the rates and 2 hr min. I did notice there was no estimated amount of time as we had discussed , so when I called back to book, we reviewed the time frame and set time to complete again. Ultimately, the move was scheduled for 2/26/21 with an arrival window of 1-3 pm, my expectation was that the job be completed in approx 2.5 hrs. Due to the power outages in my area from the snowstorm, I had been unable to completely pack my apartment. I figured we’d hit the 2 hour min but didn’t anticipate much beyond that. I had donated my sofa and did not expect the movers to move with any areas that had not been packed. This left the boxes that were packed and stacked up ready to go, and my heavy furniture that I can not move myself. Not included: The closet, the bathroom and a portion of my kitchen. (I planned completing those on my own, but was hoping for help w the closet if possible) The day of the move 3 pm came and went with no word from the movers, at 3:30 I reached out to Daniel who looked up the location of the truck and told me he was going to reach out to the team and find out what was going on, moments later he called back and said there had been an issue w a washer/ dryer at the previous location and the new ETA was 4:15 latest. He stated this was not usual for them and that all he could do was apologize. The new ETA, 4:15 pm came and went , at 5:30 I called to follow up and was unable to get anyone on the phone, according to the published hours they are open until 6 pm. Finally I get a call from the movers stating they are finished w the previous move and are on their way and asking if that still works for me. I told them I wasn’t sure what they were asking as I had hired one mover and did not have a plan B. They said they didn’t understand the question. Me: are you offering to reschedule? Will this move be completed in a timely manner? You are 3 hours late, will I be compensated in some way? They responded I’d have to work that out with Daniel- Daniel who gave me a completely incorrect ETA and who refuses to answer the phone? Great. They assured me I’d be taken care of and were on the way. When the movers arrived they were visibly exhausted, I told them I was upset but no good would come of screaming and shouting and I needed this done as quickly as possible. I asked Ryan the lead mover for a realistic estimated time to complete the load and he said approx 1.5 hrs, prob less to unload. I was ok with 3 hrs to complete the move and we proceeded. My move time started at 5:48 pm. The move was completed at 10:30 PM, in addition, my items were damaged and the movers were not efficient. I was given excuses such as the 2nd mover was new, it was “a bad day at the office” and told that I shouldn’t be offered any compensation because they were late because they were “doing their job” and had to move a washer dryer up to a third floor. At $139 an hr, none of these are acceptable. Upon loading not only did I observe my items being dropped, but I also pointed out that my nightstand had been damaged. Ryan begin to get defensive and claimed it was already damaged, after I informed him the nightstand was purchased new and had never been moved he tried to get me to sign a Pad Wrap release of Liability. I declined. At this point he tried to reach out to Daniel, as did I and of course nether of us got an answer. After all of this when Zane the owner reached out he offered to reimburse me for 45 min of time. then Told him that was not acceptable and I should be reimbursed for at least 2.5 hours he said he wasn’t prepared to do that with out discussing with the movers first. He said he’d calle me back by tuesday latest. Yesterday I called to follow up and was told by Nathan that I would get a response today by noon latest. When I called to follow up I was toldZane would call be back in 15 minutes, Finally after I sent and email in regards to the lack of response, Zane called me back and stated $139 reimbursement for an hour was the best he could do as their min quote is 2-4 hrs for a 1 bedroom. ( I have yet to find this in any of the emails sent to me and it certainly was not discussed in conversation. He acted like they had already given me a discount because they had deducted $20 off the bill for the damage to my $250 nightstand. In conclusion I experienced horrible service, both Ryan and the owner Zane tried to gaslight me and act like I was unreasonable for requesting reimbursement for a move that took way longer than it should have AFTER the crew arrived 3 hours late. if you think $570 is a reasonable cost for a partial move of a 1 bedroom apartment (and enjoy chasing ppl down to have your service completed and then to receive a mediocre resolution) then by all means, wild cat movers is for you. Read More

Tabitha Lynn

doesn't recommend

Wildcat Movers - Dallas

2021-03-04

After hours of scoring movers and reading countless reviews I settled on Wild cat movers in spite of their higher rates due to their promise of ‘expert efficient movers and red carpet service’. I thought $139 was a bit steep but I have used bargain movers before and regretted it. you get what you pay for right? Not so. I was quoted $139 an hour and told that the estimated time to move my 1 bedroom apt was approx 2.5 hrs. I was told there’s a 2 hr minimum. When Daniel called me to schedule, I asked that he email me an estimate stating such and he basically sent me an email w the rates and 2 hr min. I did notice there was no estimated amount of time as we had discussed , so when I called back to book, we reviewed the time frame and set time to complete again. Ultimately, the move was scheduled for 2/26/21 with an arrival window of 1-3 pm, my expectation was that the job be completed in approx 2.5 hrs. Due to the power outages in my area from the snowstorm, I had been unable to completely pack my apartment. I figured we’d hit the 2 hour min but didn’t anticipate much beyond that. I had donated my sofa and did not expect the movers to move with any areas that had not been packed. This left the boxes that were packed and stacked up ready to go, and my heavy furniture that I can not move myself. Not included: The closet, the bathroom and a portion of my kitchen. (I planned completing those on my own, but was hoping for help w the closet if possible) The day of the move 3 pm came and went with no word from the movers, at 3:30 I reached out to Daniel who looked up the location of the truck and told me he was going to reach out to the team and find out what was going on, moments later he called back and said there had been an issue w a washer/ dryer at the previous location and the new ETA was 4:15 latest. He stated this was not usual for them and that all he could do was apologize. The new ETA, 4:15 pm came and went , at 5:30 I called to follow up and was unable to get anyone on the phone, according to the published hours they are open until 6 pm. Finally I get a call from the movers stating they are finished w the previous move and are on their way and asking if that still works for me. I told them I wasn’t sure what they were asking as I had hired one mover and did not have a plan B. They said they didn’t understand the question. Me: are you offering to reschedule? Will this move be completed in a timely manner? You are 3 hours late, will I be compensated in some way? They responded I’d have to work that out with Daniel- Daniel who gave me a completely incorrect ETA and who refuses to answer the phone? Great. They assured me I’d be taken care of and were on the way. When the movers arrived they were visibly exhausted, I told them I was upset but no good would come of screaming and shouting and I needed this done as quickly as possible. I asked Ryan the lead mover for a realistic estimated time to complete the load and he said approx 1.5 hrs, prob less to unload. I was ok with 3 hrs to complete the move and we proceeded. My move time started at 5:48 pm. The move was completed at 10:30 PM, in addition, my items were damaged and the movers were not efficient. I was given excuses such as the 2nd mover was new, it was “a bad day at the office” and told that I shouldn’t be offered any compensation because they were late because they were “doing their job” and had to move a washer dryer up to a third floor. At $139 an hr, none of these are acceptable. Upon loading not only did I observe my items being dropped, but I also pointed out that my nightstand had been damaged. Ryan begin to get defensive and claimed it was already damaged, after I informed him the nightstand was purchased new and had never been moved he tried to get me to sign a Pad Wrap release of Liability. I declined. At this point he tried to reach out to Daniel, as did I and of course nether of us got an answer. After all of this when Zane the owner reached out he offered to reimburse me for 45 min of time. then Told him that was not acceptable and I should be reimbursed for at least 2.5 hours he said he wasn’t prepared to do that with out discussing with the movers first. He said he’d calle me back by tuesday latest. Yesterday I called to follow up and was told by Nathan that I would get a response today by noon latest. When I called to follow up I was toldZane would call be back in 15 minutes, Finally after I sent and email in regards to the lack of response, Zane called me back and stated $139 reimbursement for an hour was the best he could do as their min quote is 2-4 hrs for a 1 bedroom. ( I have yet to find this in any of the emails sent to me and it certainly was not discussed in conversation. He acted like they had already given me a discount because they had deducted $20 off the bill for the damage to my $250 nightstand. In conclusion I experienced horrible service, both Ryan and the owner Zane tried to gaslight me and act like I was unreasonable for requesting reimbursement for a move that took way longer than it should have AFTER the crew arrived 3 hours late. if you think $570 is a reasonable cost for a partial move of a 1 bedroom apartment (and enjoy chasing ppl down to have your service completed and then to receive a mediocre resolution) then by all means, wild cat movers is for you. Read More

Chinmayi Bhat

2021-02-24

We got hit by the Winter Storm Viola in Plano TX, causing pipes to burst and flood our apartment. The ceiling collapsed and caused some more damage. Our leasing company decided to demolish our apartment without informing us and added to the mess and chaos leaving us feeling even more violated and distraught! We have two toddlers and dog and managed to get out just in time. We hired Wildcat movers to get us out of that apartment and The 4 Man Crew consisting of -Sean, Tyrone, Taylor & Gill - came in as our Angels and packed up three years of our lives and moved us to safety! They were extremely swift, professional and amazingly good spirited bunch of guys. They made it easy and hassle free for us! A much needed change from the entire ordeal we had already gone through and continued to go through with a unsupportive leasing office and the destruction friendly demolishing crew. When in doubt just call Wildcat Movers! They’ve moved us twice. Once is regular circumstances and once in an emergency! I highly recommend them! Read More

Chinmayi Bhat

2021-02-24

We got hit by the Winter Storm Viola in Plano TX, causing pipes to burst and flood our apartment. The ceiling collapsed and caused some more damage. Our leasing company decided to demolish our apartment without informing us and added to the mess and chaos leaving us feeling even more violated and distraught! We have two toddlers and dog and managed to get out just in time. We hired Wildcat movers to get us out of that apartment and The 4 Man Crew consisting of -Sean, Tyrone, Taylor & Gill - came in as our Angels and packed up three years of our lives and moved us to safety! They were extremely swift, professional and amazingly good spirited bunch of guys. They made it easy and hassle free for us! A much needed change from the entire ordeal we had already gone through and continued to go through with a unsupportive leasing office and the destruction friendly demolishing crew. When in doubt just call Wildcat Movers! They’ve moved us twice. Once is regular circumstances and once in an emergency! I highly recommend them! Read More

Chinmayi Bhat

2021-02-24

We got hit by the Winter Storm Viola in Plano TX, causing pipes to burst and flood our apartment. The ceiling collapsed and caused some more damage. Our leasing company decided to demolish our apartment without informing us and added to the mess and chaos leaving us feeling even more violated and distraught! We have two toddlers and dog and managed to get out just in time. We hired Wildcat movers to get us out of that apartment and The 4 Man Crew consisting of -Sean, Tyrone, Taylor & Gill - came in as our Angels and packed up three years of our lives and moved us to safety! They were extremely swift, professional and amazingly good spirited bunch of guys. They made it easy and hassle free for us! A much needed change from the entire ordeal we had already gone through and continued to go through with a unsupportive leasing office and the destruction friendly demolishing crew. When in doubt just call Wildcat Movers! They’ve moved us twice. Once is regular circumstances and once in an emergency! I highly recommend them! Read More

Chinmayi Bhat

2021-02-24

We got hit by the Winter Storm Viola in Plano TX, causing pipes to burst and flood our apartment. The ceiling collapsed and caused some more damage. Our leasing company decided to demolish our apartment without informing us and added to the mess and chaos leaving us feeling even more violated and distraught! We have two toddlers and dog and managed to get out just in time. We hired Wildcat movers to get us out of that apartment and The 4 Man Crew consisting of -Sean, Tyrone, Taylor & Gill - came in as our Angels and packed up three years of our lives and moved us to safety! They were extremely swift, professional and amazingly good spirited bunch of guys. They made it easy and hassle free for us! A much needed change from the entire ordeal we had already gone through and continued to go through with a unsupportive leasing office and the destruction friendly demolishing crew. When in doubt just call Wildcat Movers! They’ve moved us twice. Once is regular circumstances and once in an emergency! I highly recommend them! Read More

Chinmayi Bhat

2021-02-24

We got hit by the Winter Storm Viola in Plano TX, causing pipes to burst and flood our apartment. The ceiling collapsed and caused some more damage. Our leasing company decided to demolish our apartment without informing us and added to the mess and chaos leaving us feeling even more violated and distraught! We have two toddlers and dog and managed to get out just in time. We hired Wildcat movers to get us out of that apartment and The 4 Man Crew consisting of -Sean, Tyrone, Taylor & Gill - came in as our Angels and packed up three years of our lives and moved us to safety! They were extremely swift, professional and amazingly good spirited bunch of guys. They made it easy and hassle free for us! A much needed change from the entire ordeal we had already gone through and continued to go through with a unsupportive leasing office and the destruction friendly demolishing crew. When in doubt just call Wildcat Movers! They’ve moved us twice. Once is regular circumstances and once in an emergency! I highly recommend them! Read More

Chinmayi Bhat

2021-02-24

We got hit by the Winter Storm Viola in Plano TX, causing pipes to burst and flood our apartment. The ceiling collapsed and caused some more damage. Our leasing company decided to demolish our apartment without informing us and added to the mess and chaos leaving us feeling even more violated and distraught! We have two toddlers and dog and managed to get out just in time. We hired Wildcat movers to get us out of that apartment and The 4 Man Crew consisting of -Sean, Tyrone, Taylor & Gill - came in as our Angels and packed up three years of our lives and moved us to safety! They were extremely swift, professional and amazingly good spirited bunch of guys. They made it easy and hassle free for us! A much needed change from the entire ordeal we had already gone through and continued to go through with a unsupportive leasing office and the destruction friendly demolishing crew. When in doubt just call Wildcat Movers! They’ve moved us twice. Once is regular circumstances and once in an emergency! I highly recommend them! Read More

Sara Leifeste

2020-10-06

This was my first time hiring movers to help with a move, so I didn't really know what to expect. Wildcat Movers were AWESOME every step of the way - from providing a quote, to following up on scheduling the move, and of course, Joseph and Deshun (our movers) were excellent. The scheduled window for arrival was 8 - 8:30, and the movers arrived at 8:15, which was perfect. They came into the apartment and explained the moving process. We went over paperwork, and then we went over everything we wanted them to move. Joseph and Deshun worked quickly and efficiently to move everything to our new apartment - Deshun even made sure to point out existing damage on my couch to make sure I was aware of it. I had them move most of the stuff into my dining room. Check out the pictures to see how nicely they stacked and wrapped everything! Thank you so much Joseph and Deshun! Read More

Sara Leifeste

2020-10-06

This was my first time hiring movers to help with a move, so I didn't really know what to expect. Wildcat Movers were AWESOME every step of the way - from providing a quote, to following up on scheduling the move, and of course, Joseph and Deshun (our movers) were excellent. The scheduled window for arrival was 8 - 8:30, and the movers arrived at 8:15, which was perfect. They came into the apartment and explained the moving process. We went over paperwork, and then we went over everything we wanted them to move. Joseph and Deshun worked quickly and efficiently to move everything to our new apartment - Deshun even made sure to point out existing damage on my couch to make sure I was aware of it. I had them move most of the stuff into my dining room. Check out the pictures to see how nicely they stacked and wrapped everything! Thank you so much Joseph and Deshun! Read More

jay potts

2020-09-25

DO NOT USE THIS COMPANY!!! I paid $3300 to have my house moved and it was a terrible experience. First the movers did not do as they advertise. The "red carpet treatment" is not what to expect. The movers multiply times got into our fridge in the garage to help themselves to snacks and energy drinks without asking. Second there were no masks worn at anytime and third they dropped my refrigerator from the top of the moving truck, Totaling the unit. I paid $2500 for the fridge 1.5 years ago and it was a complete loss. I filed a claim with this company and it took two weeks to get a response that I initiated. They sent me an offer of $681.00 to replace the fridge. I asked them to reconsider and provided the receipt of purchase with the fridge and ext. 5 year warranty. They denied this, and said $681 is all they would pay. I yelled and screamed and they could care less. DO NOT USE THEM. Also the owner never once reached out to apologize or discuss. This move has now cost me $6000 out of my pocket. Their insurance is the required state minimum and they will not budge if anything is damaged. In the fine print their contract states any damage will be paid at .60 cents to the pound. So If they drop your 50 pound flat screen that cost 2K, your only getting pennies on the dollar to replace the item. Horrible experience..... I added pictures that I took the morning before they touched the fridge and after pics. Doors, hinges, and glass shelves were completely destroyed. And worst of all they left it for me to deal with. I asked them to schedule to come pick up the fridge and NO response. Move on to the next google search and pick another company, please. Also in their response they said they did offer to move the broken fridge. Yet on my last email to Nathan (move specialist) no response. I have proof of that email if they argue that point. Read More

jay potts

2020-09-25

DO NOT USE THIS COMPANY!!! I paid $3300 to have my house moved and it was a terrible experience. First the movers did not do as they advertise. The "red carpet treatment" is not what to expect. The movers multiply times got into our fridge in the garage to help themselves to snacks and energy drinks without asking. Second there were no masks worn at anytime and third they dropped my refrigerator from the top of the moving truck, Totaling the unit. I paid $2500 for the fridge 1.5 years ago and it was a complete loss. I filed a claim with this company and it took two weeks to get a response that I initiated. They sent me an offer of $681.00 to replace the fridge. I asked them to reconsider and provided the receipt of purchase with the fridge and ext. 5 year warranty. They denied this, and said $681 is all they would pay. I yelled and screamed and they could care less. DO NOT USE THEM. Also the owner never once reached out to apologize or discuss. This move has now cost me $6000 out of my pocket. Their insurance is the required state minimum and they will not budge if anything is damaged. In the fine print their contract states any damage will be paid at .60 cents to the pound. So If they drop your 50 pound flat screen that cost 2K, your only getting pennies on the dollar to replace the item. Horrible experience..... I added pictures that I took the morning before they touched the fridge and after pics. Doors, hinges, and glass shelves were completely destroyed. And worst of all they left it for me to deal with. I asked them to schedule to come pick up the fridge and NO response. Move on to the next google search and pick another company, please. Also in their response they said they did offer to move the broken fridge. Yet on my last email to Nathan (move specialist) no response. I have proof of that email if they argue that point. Read More

jay potts

2020-09-25

DO NOT USE THIS COMPANY!!! I paid $3300 to have my house moved and it was a terrible experience. First the movers did not do as they advertise. The "red carpet treatment" is not what to expect. The movers multiply times got into our fridge in the garage to help themselves to snacks and energy drinks without asking. Second there were no masks worn at anytime and third they dropped my refrigerator from the top of the moving truck, Totaling the unit. I paid $2500 for the fridge 1.5 years ago and it was a complete loss. I filed a claim with this company and it took two weeks to get a response that I initiated. They sent me an offer of $681.00 to replace the fridge. I asked them to reconsider and provided the receipt of purchase with the fridge and ext. 5 year warranty. They denied this, and said $681 is all they would pay. I yelled and screamed and they could care less. DO NOT USE THEM. Also the owner never once reached out to apologize or discuss. This move has now cost me $6000 out of my pocket. Their insurance is the required state minimum and they will not budge if anything is damaged. In the fine print their contract states any damage will be paid at .60 cents to the pound. So If they drop your 50 pound flat screen that cost 2K, your only getting pennies on the dollar to replace the item. Horrible experience..... I added pictures that I took the morning before they touched the fridge and after pics. Doors, hinges, and glass shelves were completely destroyed. And worst of all they left it for me to deal with. I asked them to schedule to come pick up the fridge and NO response. Move on to the next google search and pick another company, please. Also in their response they said they did offer to move the broken fridge. Yet on my last email to Nathan (move specialist) no response. I have proof of that email if they argue that point. Read More

Megan Massey

2020-08-19

My fiancé and I had such wonderful service from Josh and Kameron from Wildcat Movers yesterday! Both men were on time, quick with their service, very attentive to our belongings and organized our items into our new home, making it was very convenient for us to unpack. Because of these two hard working employees, we were able to unpack our entire home already! Thank you Wildcat Movers and especially a HUGE thank you to Josh and Kameron!! 3/21/23 update: my husband and I used Wildcats movers again and by far the best moving company we have ever used! They quickly worked in the rain to bring all my furniture into our house. There wasn't even water/mud anywhere (they had towels down to step on and wrapped all the furniture). HIGHLY recommend to use Kel and Jose! What a great team and an amazing company! Read More

Sherrie S.

Irving, TX

2020-07-22

My WORST moving experience EVER!!! the movers initially started out ok with boxes but as the move processed to furniture it got a lot worse. My brand new 75" TV (Boxed in it's original pkg). They did not protect any my furniture. They drug my King size mattress down the dirty concrete exterior hall floor. I will absolutely need a new mattress. One mover kept taking breaks and could be found in the breeze way chilling. He did more dancing and praying as if he was in church than moving. after loading they showed up 30 min later to my storage unit. When they opened the truck to unload, we were HORRIFIED to see a 275lb solid wood console table laying on top of our TV. One mover started to unload my furnishing without shirt or shoes!!!!!! It was obvious they did not care how or what was broken. The truck was loaded like an inexperienced mover. I would've done better hiring day workers from the neighborhood QuikTrip. I was referred to this company by a family member but clearly their experience was quite different. If I could give them a lesser review, I would. We watched them unload to try to mitigate further damage to our possessions. however They thru 100% of my furnishings around so recklessly Read More

Ted Johnson

2016-07-12

Please see my review on Yelp. Bottom line is I discovered a valuable, sentimentally priceless heirloom missing after I unpacked. I called them the next morning after making certain that my heirloom was missing and not misplaced by me. I got a response late that morning from the owner, Zane, that they would look for it and that Zane would call me back with an update before the end of the day. Fast forward and it was 4 1/2 days before I got a response. I got a response back this morning from a number with a blocked ID and it was Zane. He called to tell me that he had been on vacation and that's why he couldn't call me back even though he had committed on our last call (4 1/2 days prior) that he would. Either I was lied to or maybe it's owner apathy or incompetence, but I can't believe I highly ethical, customer focused service organization would not be concerned about a customer's concern. No refund or monetary solutions were offered by Wildcat. I hung up with Zane with basically a we're sorry and it sucks to be you conversation. Lastly, this was important enough to me that I went to their "office" in Addison and there's no markings and it was hard to find. Some might suggest it has the markings of a fly by night organization, but not me. I've posted pictures of my visit just as an FYI. I recommend finding a company that is bonded and insured. I wish I'd used the firemen movers. Meanwhile, I've filed a report with the police. Caveat emptor. Read More

Ted Johnson

2016-07-12

Please see my review on Yelp. Bottom line is I discovered a valuable, sentimentally priceless heirloom missing after I unpacked. I called them the next morning after making certain that my heirloom was missing and not misplaced by me. I got a response late that morning from the owner, Zane, that they would look for it and that Zane would call me back with an update before the end of the day. Fast forward and it was 4 1/2 days before I got a response. I got a response back this morning from a number with a blocked ID and it was Zane. He called to tell me that he had been on vacation and that's why he couldn't call me back even though he had committed on our last call (4 1/2 days prior) that he would. Either I was lied to or maybe it's owner apathy or incompetence, but I can't believe I highly ethical, customer focused service organization would not be concerned about a customer's concern. No refund or monetary solutions were offered by Wildcat. I hung up with Zane with basically a we're sorry and it sucks to be you conversation. Lastly, this was important enough to me that I went to their "office" in Addison and there's no markings and it was hard to find. Some might suggest it has the markings of a fly by night organization, but not me. I've posted pictures of my visit just as an FYI. I recommend finding a company that is bonded and insured. I wish I'd used the firemen movers. Meanwhile, I've filed a report with the police. Caveat emptor. Read More

Ted Johnson

2016-07-12

Please see my review on Yelp. Bottom line is I discovered a valuable, sentimentally priceless heirloom missing after I unpacked. I called them the next morning after making certain that my heirloom was missing and not misplaced by me. I got a response late that morning from the owner, Zane, that they would look for it and that Zane would call me back with an update before the end of the day. Fast forward and it was 4 1/2 days before I got a response. I got a response back this morning from a number with a blocked ID and it was Zane. He called to tell me that he had been on vacation and that's why he couldn't call me back even though he had committed on our last call (4 1/2 days prior) that he would. Either I was lied to or maybe it's owner apathy or incompetence, but I can't believe I highly ethical, customer focused service organization would not be concerned about a customer's concern. No refund or monetary solutions were offered by Wildcat. I hung up with Zane with basically a we're sorry and it sucks to be you conversation. Lastly, this was important enough to me that I went to their "office" in Addison and there's no markings and it was hard to find. Some might suggest it has the markings of a fly by night organization, but not me. I've posted pictures of my visit just as an FYI. I recommend finding a company that is bonded and insured. I wish I'd used the firemen movers. Meanwhile, I've filed a report with the police. Caveat emptor. Read More

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