Companies List

Samantha Pettry

2022-08-19

I have genuinely never been treated so poorly by a company in my entire life. Not only do they lie to you about your quote and double their price once you’re in a bind with moving dates, their movers we a day late for delivery, I drove 9 hours straight to get here for them, they basically smirk at you and say oh well you signed it. All of their good reviews are fake. Stay away from them unless you want to be treated like garbage, lied to, stolen from, taken advantage of with unprofessional movers who leave half your things and every step of the way have them keep putting charges to hold your things. Could have gotten all new furniture for what they’re charging me. The man was bullying me so badly my father took the phone because he thought single girl alone could he treated this badly. DO NOT TRUST THEM!!! Destroyed big screen smart tv. Huge mess. And boxes half full to take up more space with things just thrown in. I haven’t unpacked even though they said they do im sure I’ll find more broken things. Seriously. Just buy new things. You’ll spend less than moving and have less of a continuous anxiety attack. Read More

Samantha Pettry

2022-08-19

I have genuinely never been treated so poorly by a company in my entire life. Not only do they lie to you about your quote and double their price once you’re in a bind with moving dates, their movers we a day late for delivery, I drove 9 hours straight to get here for them, they basically smirk at you and say oh well you signed it. All of their good reviews are fake. Stay away from them unless you want to be treated like garbage, lied to, stolen from, taken advantage of with unprofessional movers who leave half your things and every step of the way have them keep putting charges to hold your things. Could have gotten all new furniture for what they’re charging me. The man was bullying me so badly my father took the phone because he thought single girl alone could he treated this badly. DO NOT TRUST THEM!!! Destroyed big screen smart tv. Huge mess. And boxes half full to take up more space with things just thrown in. I haven’t unpacked even though they said they do im sure I’ll find more broken things. Seriously. Just buy new things. You’ll spend less than moving and have less of a continuous anxiety attack. Read More

Samantha Pettry

2022-08-19

I have genuinely never been treated so poorly by a company in my entire life. Not only do they lie to you about your quote and double their price once you’re in a bind with moving dates, their movers we a day late for delivery, I drove 9 hours straight to get here for them, they basically smirk at you and say oh well you signed it. All of their good reviews are fake. Stay away from them unless you want to be treated like garbage, lied to, stolen from, taken advantage of with unprofessional movers who leave half your things and every step of the way have them keep putting charges to hold your things. Could have gotten all new furniture for what they’re charging me. The man was bullying me so badly my father took the phone because he thought single girl alone could he treated this badly. DO NOT TRUST THEM!!! Destroyed big screen smart tv. Huge mess. And boxes half full to take up more space with things just thrown in. I haven’t unpacked even though they said they do im sure I’ll find more broken things. Seriously. Just buy new things. You’ll spend less than moving and have less of a continuous anxiety attack. Read More

Samantha Pettry

2022-08-19

I have genuinely never been treated so poorly by a company in my entire life. Not only do they lie to you about your quote and double their price once you’re in a bind with moving dates, their movers we a day late for delivery, I drove 9 hours straight to get here for them, they basically smirk at you and say oh well you signed it. All of their good reviews are fake. Stay away from them unless you want to be treated like garbage, lied to, stolen from, taken advantage of with unprofessional movers who leave half your things and every step of the way have them keep putting charges to hold your things. Could have gotten all new furniture for what they’re charging me. The man was bullying me so badly my father took the phone because he thought single girl alone could he treated this badly. DO NOT TRUST THEM!!! Destroyed big screen smart tv. Huge mess. And boxes half full to take up more space with things just thrown in. I haven’t unpacked even though they said they do im sure I’ll find more broken things. Seriously. Just buy new things. You’ll spend less than moving and have less of a continuous anxiety attack. Read More

Melinda Taylor

2022-06-16

Our experience with We Care for You Movers started in JANUARY 2021. We sold our house in Florida and purchased an RV and were going to move our furniture to Texas and place in storage until we finished traveling. In searching for a moving company, the name Interstate Movers and Relocation Group came up and after talking to them we received a quote of $7200 and they would be there for 3 days packing and loading. First lie of many more to come. Interstate is a broker who handed us off to We Care For You. On the day they were supposed to commence packing, they called early morning informing us they were coming to pick up the boxes. After explaining that’s not what the agreement was, they showed up in a very small truck, not nearly big enough. Maybe just a misunderstanding so we tried to work with them to get on track, and they start loading things that didn’t require detailed packing. Now, they decide that $7200 is not enough for our job, but not until they had already loaded most of the truck. Instead of taking the 3 days, they had several people come the next day and start throwing things in boxes in order to finish on day 2. They also brought the same small truck. All of these boxes would have to be reloaded to a semi-truck which they should have brought in the first place and any time they are moved increases the potential damage. Of course there were additional charges for transferring and putting into storage, etc, etc. Long story short, the move ended up costing us over $15,000 and I might add they do not take credit cards, it must be cash up front. Of course, they don’t take cards because they can be disputed. And after the terrible packing job, they had the nerve to ask for $300 each in tips. Please don’t use We Care or Interstate. We sent a complaint to Interstate, but they never responded. UPDATE: MARCH 2022. After storage and unpacking. OMG The amount of broken and poorly treated furniture and collectibles is insane. Some things that didn’t matter were packed well. Other things that were valuable, were not. My Ethan Allen eggshell colored leather footstool was not wrapped at all and put in a storage unit with outdoor furniture and of course it is now a different color and marked with black. One entire box of my clothing had been allowed to get wet and completely molded including coach wallets and and purses. My mother’s crystal that I packed myself and labeled extremely fragile was also put in the outdoor storage and things piled on it and, of course the crystal was crushed. Glass lampshades were thrown in boxes with steel bed parts. One whole closet did not get packed and therefore my cordless vacuum charger and extra battery never made it rendering my vacuum useless. Antique furniture came with broken legs. I received someone else’s table. My expensive outdoor pots were broken along with broken glass in many framed pictures. Our nephew who was a professional mover packed our previous move and not one item was damaged and was perfectly organized. These pics are just a few examples of their carelessness. Check their ratings on BBB and you will see we are not alone in our complaints. Read More

Melinda Taylor

2022-06-16

Our experience with We Care for You Movers started in JANUARY 2021. We sold our house in Florida and purchased an RV and were going to move our furniture to Texas and place in storage until we finished traveling. In searching for a moving company, the name Interstate Movers and Relocation Group came up and after talking to them we received a quote of $7200 and they would be there for 3 days packing and loading. First lie of many more to come. Interstate is a broker who handed us off to We Care For You. On the day they were supposed to commence packing, they called early morning informing us they were coming to pick up the boxes. After explaining that’s not what the agreement was, they showed up in a very small truck, not nearly big enough. Maybe just a misunderstanding so we tried to work with them to get on track, and they start loading things that didn’t require detailed packing. Now, they decide that $7200 is not enough for our job, but not until they had already loaded most of the truck. Instead of taking the 3 days, they had several people come the next day and start throwing things in boxes in order to finish on day 2. They also brought the same small truck. All of these boxes would have to be reloaded to a semi-truck which they should have brought in the first place and any time they are moved increases the potential damage. Of course there were additional charges for transferring and putting into storage, etc, etc. Long story short, the move ended up costing us over $15,000 and I might add they do not take credit cards, it must be cash up front. Of course, they don’t take cards because they can be disputed. And after the terrible packing job, they had the nerve to ask for $300 each in tips. Please don’t use We Care or Interstate. We sent a complaint to Interstate, but they never responded. UPDATE: MARCH 2022. After storage and unpacking. OMG The amount of broken and poorly treated furniture and collectibles is insane. Some things that didn’t matter were packed well. Other things that were valuable, were not. My Ethan Allen eggshell colored leather footstool was not wrapped at all and put in a storage unit with outdoor furniture and of course it is now a different color and marked with black. One entire box of my clothing had been allowed to get wet and completely molded including coach wallets and and purses. My mother’s crystal that I packed myself and labeled extremely fragile was also put in the outdoor storage and things piled on it and, of course the crystal was crushed. Glass lampshades were thrown in boxes with steel bed parts. One whole closet did not get packed and therefore my cordless vacuum charger and extra battery never made it rendering my vacuum useless. Antique furniture came with broken legs. I received someone else’s table. My expensive outdoor pots were broken along with broken glass in many framed pictures. Our nephew who was a professional mover packed our previous move and not one item was damaged and was perfectly organized. These pics are just a few examples of their carelessness. Check their ratings on BBB and you will see we are not alone in our complaints. Read More

Melinda Taylor

2022-06-16

Our experience with We Care for You Movers started in JANUARY 2021. We sold our house in Florida and purchased an RV and were going to move our furniture to Texas and place in storage until we finished traveling. In searching for a moving company, the name Interstate Movers and Relocation Group came up and after talking to them we received a quote of $7200 and they would be there for 3 days packing and loading. First lie of many more to come. Interstate is a broker who handed us off to We Care For You. On the day they were supposed to commence packing, they called early morning informing us they were coming to pick up the boxes. After explaining that’s not what the agreement was, they showed up in a very small truck, not nearly big enough. Maybe just a misunderstanding so we tried to work with them to get on track, and they start loading things that didn’t require detailed packing. Now, they decide that $7200 is not enough for our job, but not until they had already loaded most of the truck. Instead of taking the 3 days, they had several people come the next day and start throwing things in boxes in order to finish on day 2. They also brought the same small truck. All of these boxes would have to be reloaded to a semi-truck which they should have brought in the first place and any time they are moved increases the potential damage. Of course there were additional charges for transferring and putting into storage, etc, etc. Long story short, the move ended up costing us over $15,000 and I might add they do not take credit cards, it must be cash up front. Of course, they don’t take cards because they can be disputed. And after the terrible packing job, they had the nerve to ask for $300 each in tips. Please don’t use We Care or Interstate. We sent a complaint to Interstate, but they never responded. UPDATE: MARCH 2022. After storage and unpacking. OMG The amount of broken and poorly treated furniture and collectibles is insane. Some things that didn’t matter were packed well. Other things that were valuable, were not. My Ethan Allen eggshell colored leather footstool was not wrapped at all and put in a storage unit with outdoor furniture and of course it is now a different color and marked with black. One entire box of my clothing had been allowed to get wet and completely molded including coach wallets and and purses. My mother’s crystal that I packed myself and labeled extremely fragile was also put in the outdoor storage and things piled on it and, of course the crystal was crushed. Glass lampshades were thrown in boxes with steel bed parts. One whole closet did not get packed and therefore my cordless vacuum charger and extra battery never made it rendering my vacuum useless. Antique furniture came with broken legs. I received someone else’s table. My expensive outdoor pots were broken along with broken glass in many framed pictures. Our nephew who was a professional mover packed our previous move and not one item was damaged and was perfectly organized. These pics are just a few examples of their carelessness. Check their ratings on BBB and you will see we are not alone in our complaints. Read More

Melinda Taylor

2022-06-16

Our experience with We Care for You Movers started in JANUARY 2021. We sold our house in Florida and purchased an RV and were going to move our furniture to Texas and place in storage until we finished traveling. In searching for a moving company, the name Interstate Movers and Relocation Group came up and after talking to them we received a quote of $7200 and they would be there for 3 days packing and loading. First lie of many more to come. Interstate is a broker who handed us off to We Care For You. On the day they were supposed to commence packing, they called early morning informing us they were coming to pick up the boxes. After explaining that’s not what the agreement was, they showed up in a very small truck, not nearly big enough. Maybe just a misunderstanding so we tried to work with them to get on track, and they start loading things that didn’t require detailed packing. Now, they decide that $7200 is not enough for our job, but not until they had already loaded most of the truck. Instead of taking the 3 days, they had several people come the next day and start throwing things in boxes in order to finish on day 2. They also brought the same small truck. All of these boxes would have to be reloaded to a semi-truck which they should have brought in the first place and any time they are moved increases the potential damage. Of course there were additional charges for transferring and putting into storage, etc, etc. Long story short, the move ended up costing us over $15,000 and I might add they do not take credit cards, it must be cash up front. Of course, they don’t take cards because they can be disputed. And after the terrible packing job, they had the nerve to ask for $300 each in tips. Please don’t use We Care or Interstate. We sent a complaint to Interstate, but they never responded. UPDATE: MARCH 2022. After storage and unpacking. OMG The amount of broken and poorly treated furniture and collectibles is insane. Some things that didn’t matter were packed well. Other things that were valuable, were not. My Ethan Allen eggshell colored leather footstool was not wrapped at all and put in a storage unit with outdoor furniture and of course it is now a different color and marked with black. One entire box of my clothing had been allowed to get wet and completely molded including coach wallets and and purses. My mother’s crystal that I packed myself and labeled extremely fragile was also put in the outdoor storage and things piled on it and, of course the crystal was crushed. Glass lampshades were thrown in boxes with steel bed parts. One whole closet did not get packed and therefore my cordless vacuum charger and extra battery never made it rendering my vacuum useless. Antique furniture came with broken legs. I received someone else’s table. My expensive outdoor pots were broken along with broken glass in many framed pictures. Our nephew who was a professional mover packed our previous move and not one item was damaged and was perfectly organized. These pics are just a few examples of their carelessness. Check their ratings on BBB and you will see we are not alone in our complaints. Read More

Melinda Taylor

2022-06-16

Our experience with We Care for You Movers started in JANUARY 2021. We sold our house in Florida and purchased an RV and were going to move our furniture to Texas and place in storage until we finished traveling. In searching for a moving company, the name Interstate Movers and Relocation Group came up and after talking to them we received a quote of $7200 and they would be there for 3 days packing and loading. First lie of many more to come. Interstate is a broker who handed us off to We Care For You. On the day they were supposed to commence packing, they called early morning informing us they were coming to pick up the boxes. After explaining that’s not what the agreement was, they showed up in a very small truck, not nearly big enough. Maybe just a misunderstanding so we tried to work with them to get on track, and they start loading things that didn’t require detailed packing. Now, they decide that $7200 is not enough for our job, but not until they had already loaded most of the truck. Instead of taking the 3 days, they had several people come the next day and start throwing things in boxes in order to finish on day 2. They also brought the same small truck. All of these boxes would have to be reloaded to a semi-truck which they should have brought in the first place and any time they are moved increases the potential damage. Of course there were additional charges for transferring and putting into storage, etc, etc. Long story short, the move ended up costing us over $15,000 and I might add they do not take credit cards, it must be cash up front. Of course, they don’t take cards because they can be disputed. And after the terrible packing job, they had the nerve to ask for $300 each in tips. Please don’t use We Care or Interstate. We sent a complaint to Interstate, but they never responded. UPDATE: MARCH 2022. After storage and unpacking. OMG The amount of broken and poorly treated furniture and collectibles is insane. Some things that didn’t matter were packed well. Other things that were valuable, were not. My Ethan Allen eggshell colored leather footstool was not wrapped at all and put in a storage unit with outdoor furniture and of course it is now a different color and marked with black. One entire box of my clothing had been allowed to get wet and completely molded including coach wallets and and purses. My mother’s crystal that I packed myself and labeled extremely fragile was also put in the outdoor storage and things piled on it and, of course the crystal was crushed. Glass lampshades were thrown in boxes with steel bed parts. One whole closet did not get packed and therefore my cordless vacuum charger and extra battery never made it rendering my vacuum useless. Antique furniture came with broken legs. I received someone else’s table. My expensive outdoor pots were broken along with broken glass in many framed pictures. Our nephew who was a professional mover packed our previous move and not one item was damaged and was perfectly organized. These pics are just a few examples of their carelessness. Check their ratings on BBB and you will see we are not alone in our complaints. Read More

Lyana Fernandez

2022-03-23

The number of one-star reviews on the Ft. Lauderdale BBB website speaks for itself, but I'll add mine because this company deserves absolutely no business from anyone. Prior to the pickup of my belongings out of state, their customer service representative I spoke with told me I would be contacted by a dispatcher to schedule the delivery of my belongings at my home address. Instead, I received a text message from an unknown number two days after the pickup from one of their drivers, claiming they'd tried calling me multiple times the previous day, and telling me they'd be delivering that very morning. When I contacted this driver and explained to them I'd never received any call from their number, nor any text or voicemail message from anyone previously to schedule my delivery date, they simply shouted over me and repeated they'd called me from a different - and also unknown - number and that I hadn't answered, and that I could expect to pay an additional $1,000 if I chose to reschedule my delivery date. I was forced to rush home from work and take an unexpected day off to attend to a delivery I didn’t schedule, causing me great inconvenience. To boot, my furniture arrived with dents and scratches that were not there previously. As it appears the proprietor is responding to other negative reviews by simply claiming the reviewer isn't one of their customers, I'll add that this company not only does wrong by their clients but also lies to cover for their abysmal work. They are obviously fraudulent and it boggles the mind that they're still in business. Read More

Lyana Fernandez

2022-03-23

The number of one-star reviews on the Ft. Lauderdale BBB website speaks for itself, but I'll add mine because this company deserves absolutely no business from anyone. Prior to the pickup of my belongings out of state, their customer service representative I spoke with told me I would be contacted by a dispatcher to schedule the delivery of my belongings at my home address. Instead, I received a text message from an unknown number two days after the pickup from one of their drivers, claiming they'd tried calling me multiple times the previous day, and telling me they'd be delivering that very morning. When I contacted this driver and explained to them I'd never received any call from their number, nor any text or voicemail message from anyone previously to schedule my delivery date, they simply shouted over me and repeated they'd called me from a different - and also unknown - number and that I hadn't answered, and that I could expect to pay an additional $1,000 if I chose to reschedule my delivery date. I was forced to rush home from work and take an unexpected day off to attend to a delivery I didn’t schedule, causing me great inconvenience. To boot, my furniture arrived with dents and scratches that were not there previously. As it appears the proprietor is responding to other negative reviews by simply claiming the reviewer isn't one of their customers, I'll add that this company not only does wrong by their clients but also lies to cover for their abysmal work. They are obviously fraudulent and it boggles the mind that they're still in business. Read More

M R

2019-07-07

I wish I can give them -10!!! Wht can I say and where do I start from!!! Unprofessional and careless...so many broken and scratched furniture.. I just don’t know how they got so many good reviews !! I wish I can do something to let everyone believe how bad they are!! Foul words were used against my husband when he was going over the calculations to understand why they kept charging him extra every time they call!! From the start, they gave him a price and told him we don’t need to come take a look at ur furniture.. later on they priced everything differently even though we provided most of the boxes and helped pack all of our clothes and personal items!!! They arrived a week late and whenever we called they would not answer.. every time we try to reach the manager, the person who answers says she was the one.. I don’t know how many managers this disgusting company has!!! Their truck(carrying other furniture for two more houses around) did not fit into our complex so they charged us more for a U-haul!!! Then they charged extra because our place has a stairs.. then they charged more because our apartment was on the back side of the street!! Ughh don’t know what more can I say 😤 if they are professional and ‘CARE’ FOR THEIR CUSTOMERS LIKE TEY CLAIM, THEY WOULD HAVE REPLIED AND APOLOGIZED TO THE NEGATIVE COMMENTS THEY’RE HAVING!! Also all the boxes came like they had been thrown from place to another.. our dining table arrived without the legs..my watch was stolen from my bed while moving..... still have more to say abt this uncaring company Read More

M R

2019-07-07

I wish I can give them -10!!! Wht can I say and where do I start from!!! Unprofessional and careless...so many broken and scratched furniture.. I just don’t know how they got so many good reviews !! I wish I can do something to let everyone believe how bad they are!! Foul words were used against my husband when he was going over the calculations to understand why they kept charging him extra every time they call!! From the start, they gave him a price and told him we don’t need to come take a look at ur furniture.. later on they priced everything differently even though we provided most of the boxes and helped pack all of our clothes and personal items!!! They arrived a week late and whenever we called they would not answer.. every time we try to reach the manager, the person who answers says she was the one.. I don’t know how many managers this disgusting company has!!! Their truck(carrying other furniture for two more houses around) did not fit into our complex so they charged us more for a U-haul!!! Then they charged extra because our place has a stairs.. then they charged more because our apartment was on the back side of the street!! Ughh don’t know what more can I say 😤 if they are professional and ‘CARE’ FOR THEIR CUSTOMERS LIKE TEY CLAIM, THEY WOULD HAVE REPLIED AND APOLOGIZED TO THE NEGATIVE COMMENTS THEY’RE HAVING!! Also all the boxes came like they had been thrown from place to another.. our dining table arrived without the legs..my watch was stolen from my bed while moving..... still have more to say abt this uncaring company Read More

M R

2019-07-07

I wish I can give them -10!!! Wht can I say and where do I start from!!! Unprofessional and careless...so many broken and scratched furniture.. I just don’t know how they got so many good reviews !! I wish I can do something to let everyone believe how bad they are!! Foul words were used against my husband when he was going over the calculations to understand why they kept charging him extra every time they call!! From the start, they gave him a price and told him we don’t need to come take a look at ur furniture.. later on they priced everything differently even though we provided most of the boxes and helped pack all of our clothes and personal items!!! They arrived a week late and whenever we called they would not answer.. every time we try to reach the manager, the person who answers says she was the one.. I don’t know how many managers this disgusting company has!!! Their truck(carrying other furniture for two more houses around) did not fit into our complex so they charged us more for a U-haul!!! Then they charged extra because our place has a stairs.. then they charged more because our apartment was on the back side of the street!! Ughh don’t know what more can I say 😤 if they are professional and ‘CARE’ FOR THEIR CUSTOMERS LIKE TEY CLAIM, THEY WOULD HAVE REPLIED AND APOLOGIZED TO THE NEGATIVE COMMENTS THEY’RE HAVING!! Also all the boxes came like they had been thrown from place to another.. our dining table arrived without the legs..my watch was stolen from my bed while moving..... still have more to say abt this uncaring company Read More

M R

2019-07-07

I wish I can give them -10!!! Wht can I say and where do I start from!!! Unprofessional and careless...so many broken and scratched furniture.. I just don’t know how they got so many good reviews !! I wish I can do something to let everyone believe how bad they are!! Foul words were used against my husband when he was going over the calculations to understand why they kept charging him extra every time they call!! From the start, they gave him a price and told him we don’t need to come take a look at ur furniture.. later on they priced everything differently even though we provided most of the boxes and helped pack all of our clothes and personal items!!! They arrived a week late and whenever we called they would not answer.. every time we try to reach the manager, the person who answers says she was the one.. I don’t know how many managers this disgusting company has!!! Their truck(carrying other furniture for two more houses around) did not fit into our complex so they charged us more for a U-haul!!! Then they charged extra because our place has a stairs.. then they charged more because our apartment was on the back side of the street!! Ughh don’t know what more can I say 😤 if they are professional and ‘CARE’ FOR THEIR CUSTOMERS LIKE TEY CLAIM, THEY WOULD HAVE REPLIED AND APOLOGIZED TO THE NEGATIVE COMMENTS THEY’RE HAVING!! Also all the boxes came like they had been thrown from place to another.. our dining table arrived without the legs..my watch was stolen from my bed while moving..... still have more to say abt this uncaring company Read More

M R

2019-07-07

I wish I can give them -10!!! Wht can I say and where do I start from!!! Unprofessional and careless...so many broken and scratched furniture.. I just don’t know how they got so many good reviews !! I wish I can do something to let everyone believe how bad they are!! Foul words were used against my husband when he was going over the calculations to understand why they kept charging him extra every time they call!! From the start, they gave him a price and told him we don’t need to come take a look at ur furniture.. later on they priced everything differently even though we provided most of the boxes and helped pack all of our clothes and personal items!!! They arrived a week late and whenever we called they would not answer.. every time we try to reach the manager, the person who answers says she was the one.. I don’t know how many managers this disgusting company has!!! Their truck(carrying other furniture for two more houses around) did not fit into our complex so they charged us more for a U-haul!!! Then they charged extra because our place has a stairs.. then they charged more because our apartment was on the back side of the street!! Ughh don’t know what more can I say 😤 if they are professional and ‘CARE’ FOR THEIR CUSTOMERS LIKE TEY CLAIM, THEY WOULD HAVE REPLIED AND APOLOGIZED TO THE NEGATIVE COMMENTS THEY’RE HAVING!! Also all the boxes came like they had been thrown from place to another.. our dining table arrived without the legs..my watch was stolen from my bed while moving..... still have more to say abt this uncaring company Read More

M R

2019-07-07

I wish I can give them -10!!! Wht can I say and where do I start from!!! Unprofessional and careless...so many broken and scratched furniture.. I just don’t know how they got so many good reviews !! I wish I can do something to let everyone believe how bad they are!! Foul words were used against my husband when he was going over the calculations to understand why they kept charging him extra every time they call!! From the start, they gave him a price and told him we don’t need to come take a look at ur furniture.. later on they priced everything differently even though we provided most of the boxes and helped pack all of our clothes and personal items!!! They arrived a week late and whenever we called they would not answer.. every time we try to reach the manager, the person who answers says she was the one.. I don’t know how many managers this disgusting company has!!! Their truck(carrying other furniture for two more houses around) did not fit into our complex so they charged us more for a U-haul!!! Then they charged extra because our place has a stairs.. then they charged more because our apartment was on the back side of the street!! Ughh don’t know what more can I say 😤 if they are professional and ‘CARE’ FOR THEIR CUSTOMERS LIKE TEY CLAIM, THEY WOULD HAVE REPLIED AND APOLOGIZED TO THE NEGATIVE COMMENTS THEY’RE HAVING!! Also all the boxes came like they had been thrown from place to another.. our dining table arrived without the legs..my watch was stolen from my bed while moving..... still have more to say abt this uncaring company Read More

M R

2019-07-07

I wish I can give them -10!!! Wht can I say and where do I start from!!! Unprofessional and careless...so many broken and scratched furniture.. I just don’t know how they got so many good reviews !! I wish I can do something to let everyone believe how bad they are!! Foul words were used against my husband when he was going over the calculations to understand why they kept charging him extra every time they call!! From the start, they gave him a price and told him we don’t need to come take a look at ur furniture.. later on they priced everything differently even though we provided most of the boxes and helped pack all of our clothes and personal items!!! They arrived a week late and whenever we called they would not answer.. every time we try to reach the manager, the person who answers says she was the one.. I don’t know how many managers this disgusting company has!!! Their truck(carrying other furniture for two more houses around) did not fit into our complex so they charged us more for a U-haul!!! Then they charged extra because our place has a stairs.. then they charged more because our apartment was on the back side of the street!! Ughh don’t know what more can I say 😤 if they are professional and ‘CARE’ FOR THEIR CUSTOMERS LIKE TEY CLAIM, THEY WOULD HAVE REPLIED AND APOLOGIZED TO THE NEGATIVE COMMENTS THEY’RE HAVING!! Also all the boxes came like they had been thrown from place to another.. our dining table arrived without the legs..my watch was stolen from my bed while moving..... still have more to say abt this uncaring company Read More

M R

2019-07-07

I wish I can give them -10!!! Wht can I say and where do I start from!!! Unprofessional and careless...so many broken and scratched furniture.. I just don’t know how they got so many good reviews !! I wish I can do something to let everyone believe how bad they are!! Foul words were used against my husband when he was going over the calculations to understand why they kept charging him extra every time they call!! From the start, they gave him a price and told him we don’t need to come take a look at ur furniture.. later on they priced everything differently even though we provided most of the boxes and helped pack all of our clothes and personal items!!! They arrived a week late and whenever we called they would not answer.. every time we try to reach the manager, the person who answers says she was the one.. I don’t know how many managers this disgusting company has!!! Their truck(carrying other furniture for two more houses around) did not fit into our complex so they charged us more for a U-haul!!! Then they charged extra because our place has a stairs.. then they charged more because our apartment was on the back side of the street!! Ughh don’t know what more can I say 😤 if they are professional and ‘CARE’ FOR THEIR CUSTOMERS LIKE TEY CLAIM, THEY WOULD HAVE REPLIED AND APOLOGIZED TO THE NEGATIVE COMMENTS THEY’RE HAVING!! Also all the boxes came like they had been thrown from place to another.. our dining table arrived without the legs..my watch was stolen from my bed while moving..... still have more to say abt this uncaring company Read More

Tammy Smith

2018-05-14

I wish I could leave fewer than on star. DO NOT USE THIS COMPANY if you value your home and belongings. To start out, one of the guys who packed my house stole one of my credit cards. Since I'm still in the process of unpacking, I can't say if anything else was stolen. The guys who moved my furniture out of the old house also punched holes in the walls and tore up the wood laminate flooring on the stairs. One guy slapped up some hole filler, but it was necessary to have a handyman come back and fix the mess they made. In the handyman's words, "it looked like a 3 year old did it). The company did pay the handyman the $130 he charged. They also left without packing or taking some items. Again, in their defense, the owners came themselves to retrieve the items left behind. My things were delivered in two deliveries, the first set on a big box truck and the second on an 18 wheeler shared with other deliveries. The first set of delivery guys were actually great. They were pretty much the only highlight of the experience. They were courteous, careful, professional and very nice. BUT, the packers didn't make it easy on them as they lost the hardware for my furniture, so my husband and I had to buy replacements. The rest of my stuff was delivered on the 18 wheeler. The driver of the truck (a contractor) was a very nice, professional man, but he was 60 years old. He hired a local day laborer to assist, but they were unable to bring the large pieces up the stairs, so we are going to have to hire a second set of movers to bring the large pieces upstairs. My furniture is large, so it's not an easy task, but the furniture made it into and out of my old house, which was also a two story house with two landings on the stairwell. Knowing the size of the furniture, how they sent a 60 year old man with a single assistant is beyond explanation. Oh...They also bait and switched price. They WAY underestimated the quote, and then jacked up the price saying that I had more stuff when they picked up than when they quoted, when in fact I got rid of items and large pieces of furniture after the quote. After starting the unpacking process, I think the reason it seemed like so much stuff (and I did have a lot of stuff to start out) as because the packers used exorbitant amounts of packing materials, to the point of riduculousness. They packed pillow shams in bunched up packing paper as if fabric was breakable. But, while I'm not finished unpacking my things, it seems most of the packed/boxed items were well packed, and I've found little damage to the items they wrapped/packed; I only found a few minor scrapes on the furniture itself. They apparently pack well, but destroy your house, steal your belongings, jack the price after misquoting and send (some) delivery people who can't do the job. As mentioned, the first set of delivery men (Lorenzo and Juan were great, but they were pretty much the only positive along with the excessive packing materials). If you receive a low quote from this company, please do not choose them based upon price, as it will likely not be accurate and even if they would end up cheaper, even after they up the price after the fact, it is NOT WORTH what you will go through. I know there are challenges with most moving experiences, but the experience with We Care proved they don't. Read More

Tammy Smith

2018-05-14

I wish I could leave fewer than on star. DO NOT USE THIS COMPANY if you value your home and belongings. To start out, one of the guys who packed my house stole one of my credit cards. Since I'm still in the process of unpacking, I can't say if anything else was stolen. The guys who moved my furniture out of the old house also punched holes in the walls and tore up the wood laminate flooring on the stairs. One guy slapped up some hole filler, but it was necessary to have a handyman come back and fix the mess they made. In the handyman's words, "it looked like a 3 year old did it). The company did pay the handyman the $130 he charged. They also left without packing or taking some items. Again, in their defense, the owners came themselves to retrieve the items left behind. My things were delivered in two deliveries, the first set on a big box truck and the second on an 18 wheeler shared with other deliveries. The first set of delivery guys were actually great. They were pretty much the only highlight of the experience. They were courteous, careful, professional and very nice. BUT, the packers didn't make it easy on them as they lost the hardware for my furniture, so my husband and I had to buy replacements. The rest of my stuff was delivered on the 18 wheeler. The driver of the truck (a contractor) was a very nice, professional man, but he was 60 years old. He hired a local day laborer to assist, but they were unable to bring the large pieces up the stairs, so we are going to have to hire a second set of movers to bring the large pieces upstairs. My furniture is large, so it's not an easy task, but the furniture made it into and out of my old house, which was also a two story house with two landings on the stairwell. Knowing the size of the furniture, how they sent a 60 year old man with a single assistant is beyond explanation. Oh...They also bait and switched price. They WAY underestimated the quote, and then jacked up the price saying that I had more stuff when they picked up than when they quoted, when in fact I got rid of items and large pieces of furniture after the quote. After starting the unpacking process, I think the reason it seemed like so much stuff (and I did have a lot of stuff to start out) as because the packers used exorbitant amounts of packing materials, to the point of riduculousness. They packed pillow shams in bunched up packing paper as if fabric was breakable. But, while I'm not finished unpacking my things, it seems most of the packed/boxed items were well packed, and I've found little damage to the items they wrapped/packed; I only found a few minor scrapes on the furniture itself. They apparently pack well, but destroy your house, steal your belongings, jack the price after misquoting and send (some) delivery people who can't do the job. As mentioned, the first set of delivery men (Lorenzo and Juan were great, but they were pretty much the only positive along with the excessive packing materials). If you receive a low quote from this company, please do not choose them based upon price, as it will likely not be accurate and even if they would end up cheaper, even after they up the price after the fact, it is NOT WORTH what you will go through. I know there are challenges with most moving experiences, but the experience with We Care proved they don't. Read More

Tammy Smith

2018-05-14

I wish I could leave fewer than on star. DO NOT USE THIS COMPANY if you value your home and belongings. To start out, one of the guys who packed my house stole one of my credit cards. Since I'm still in the process of unpacking, I can't say if anything else was stolen. The guys who moved my furniture out of the old house also punched holes in the walls and tore up the wood laminate flooring on the stairs. One guy slapped up some hole filler, but it was necessary to have a handyman come back and fix the mess they made. In the handyman's words, "it looked like a 3 year old did it). The company did pay the handyman the $130 he charged. They also left without packing or taking some items. Again, in their defense, the owners came themselves to retrieve the items left behind. My things were delivered in two deliveries, the first set on a big box truck and the second on an 18 wheeler shared with other deliveries. The first set of delivery guys were actually great. They were pretty much the only highlight of the experience. They were courteous, careful, professional and very nice. BUT, the packers didn't make it easy on them as they lost the hardware for my furniture, so my husband and I had to buy replacements. The rest of my stuff was delivered on the 18 wheeler. The driver of the truck (a contractor) was a very nice, professional man, but he was 60 years old. He hired a local day laborer to assist, but they were unable to bring the large pieces up the stairs, so we are going to have to hire a second set of movers to bring the large pieces upstairs. My furniture is large, so it's not an easy task, but the furniture made it into and out of my old house, which was also a two story house with two landings on the stairwell. Knowing the size of the furniture, how they sent a 60 year old man with a single assistant is beyond explanation. Oh...They also bait and switched price. They WAY underestimated the quote, and then jacked up the price saying that I had more stuff when they picked up than when they quoted, when in fact I got rid of items and large pieces of furniture after the quote. After starting the unpacking process, I think the reason it seemed like so much stuff (and I did have a lot of stuff to start out) as because the packers used exorbitant amounts of packing materials, to the point of riduculousness. They packed pillow shams in bunched up packing paper as if fabric was breakable. But, while I'm not finished unpacking my things, it seems most of the packed/boxed items were well packed, and I've found little damage to the items they wrapped/packed; I only found a few minor scrapes on the furniture itself. They apparently pack well, but destroy your house, steal your belongings, jack the price after misquoting and send (some) delivery people who can't do the job. As mentioned, the first set of delivery men (Lorenzo and Juan were great, but they were pretty much the only positive along with the excessive packing materials). If you receive a low quote from this company, please do not choose them based upon price, as it will likely not be accurate and even if they would end up cheaper, even after they up the price after the fact, it is NOT WORTH what you will go through. I know there are challenges with most moving experiences, but the experience with We Care proved they don't. Read More

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