Companies List

Jacqueline J.

San Antonio, TX

2023-07-14

Two Men and a Truck are Trash Two weeks ago, Two Men and Truck moved me from my rental into my Dream Home. I wish I would have never approached their booth at the New Braunfels Home and Garden Show, but wanted to secure a moving company for my impending move. Prior to my move, the company informed me to estimate my goods and provide a list of items I needed to move. I spoke to a representative named Chris and informed him that I was not comfortable using the new estimate system and would like someone to come and see what I had at my home. He informed me that they did not do that anymore and proceeded to say I'd be fine. On move day, the crew did show up on time and informed me that I had too many items and would only be able to move some or return on another day as their truck was too small. They presented my list to me and said it wasn't a full estimate of the items I had. They told me I could be put back in the move rotation as they had another move for that afternoon. Since I was moving out my rental the next day, I stated that was not an option. The crew under the leadership of an amazing mover (Jo) worked very hard to get the bigger pieces into the truck. The other two workers did seem hesitant to begin the job, but eventually saw the work wasn't going anywhere. I had to become the 4th mover and should have been paid daily wages from Two Men and a Truck as I was informed I was being charged $185 by the hour to move. After several hours, the little truck was crammed, but the crew worked diligently to get the bigger items loaded. I had to go and Rent a UHaul to get the remaining items later that evening and was charged almost double because the crew went over their time with me. ( I believe they Missed their next appt so I was charged for that) After the move, with almost no feeling in my limbs, after completing 5 additional trips in my Uhaul, I sat down to complete my survey. I gave the Crew a 4 as there was some damage and after MY HORRIFIC EXPERIENCE, decided I would not recommend their services. The next day I received a call from Damon requesting more information about why I didn't refer them. I explained my experience and he said they do not come out to estimate. I told him they should if a customer request it and he ended the call. This week, I received a call from a Customer Service Representative named Mary. She asked me to change my feedback if I would accept a $185 for an hour back of work that was charged. She stated that Corporate reviews the non referrals and stated to please respond YES that I was a Happy Customer. She informed me that Chris should not have informed me that they do not complete House walkthroughs as they do come to customer's homes. I asked her about my damage and she said, Respond YES, and I'll send a separate email. After fulfilling my part of the agreement, I had to send a following email about the damage. Mary called me and stated she had gotten a tad busy. She sent the email requesting receipts of my damage, to which I responded what do you do if people don't have any receipts. Well Mary turned into Casper the Ghost. She never responded to my email as If to say, No Receipts, Oh well, too Bad So sad. I even called the company and spoke to Jackie who stated Mary was "Out Too Lunch" ... rolls eyes After 48 hours of no follow up emails regarding my Damage, I penned this review to get you to AVOID THIS COMPANY. Its despicable that they would go through the lengthy process of asking you say you are satisfied, forgetting Google Reviews and other Avenues are left to post your experience. Attached you will see an Email from Mary requesting I write YES that I'm satisfied and further photos of my damage. Thankfully my mirror was fixed with some Old English. The Bed Post is not able to be repaired, but they Don't Care. Avoid this Company at All Cost. Mary~ you should not be working In Customer Service, you are unethical and should not ask customers to change their reviews knowing you will not Honor your commitments. Hope Corporate Reads this !! I Read More

Jacqueline J.

San Antonio, TX

2023-07-14

Two Men and a Truck are Trash Two weeks ago, Two Men and Truck moved me from my rental into my Dream Home. I wish I would have never approached their booth at the New Braunfels Home and Garden Show, but wanted to secure a moving company for my impending move. Prior to my move, the company informed me to estimate my goods and provide a list of items I needed to move. I spoke to a representative named Chris and informed him that I was not comfortable using the new estimate system and would like someone to come and see what I had at my home. He informed me that they did not do that anymore and proceeded to say I'd be fine. On move day, the crew did show up on time and informed me that I had too many items and would only be able to move some or return on another day as their truck was too small. They presented my list to me and said it wasn't a full estimate of the items I had. They told me I could be put back in the move rotation as they had another move for that afternoon. Since I was moving out my rental the next day, I stated that was not an option. The crew under the leadership of an amazing mover (Jo) worked very hard to get the bigger pieces into the truck. The other two workers did seem hesitant to begin the job, but eventually saw the work wasn't going anywhere. I had to become the 4th mover and should have been paid daily wages from Two Men and a Truck as I was informed I was being charged $185 by the hour to move. After several hours, the little truck was crammed, but the crew worked diligently to get the bigger items loaded. I had to go and Rent a UHaul to get the remaining items later that evening and was charged almost double because the crew went over their time with me. ( I believe they Missed their next appt so I was charged for that) After the move, with almost no feeling in my limbs, after completing 5 additional trips in my Uhaul, I sat down to complete my survey. I gave the Crew a 4 as there was some damage and after MY HORRIFIC EXPERIENCE, decided I would not recommend their services. The next day I received a call from Damon requesting more information about why I didn't refer them. I explained my experience and he said they do not come out to estimate. I told him they should if a customer request it and he ended the call. This week, I received a call from a Customer Service Representative named Mary. She asked me to change my feedback if I would accept a $185 for an hour back of work that was charged. She stated that Corporate reviews the non referrals and stated to please respond YES that I was a Happy Customer. She informed me that Chris should not have informed me that they do not complete House walkthroughs as they do come to customer's homes. I asked her about my damage and she said, Respond YES, and I'll send a separate email. After fulfilling my part of the agreement, I had to send a following email about the damage. Mary called me and stated she had gotten a tad busy. She sent the email requesting receipts of my damage, to which I responded what do you do if people don't have any receipts. Well Mary turned into Casper the Ghost. She never responded to my email as If to say, No Receipts, Oh well, too Bad So sad. I even called the company and spoke to Jackie who stated Mary was "Out Too Lunch" ... rolls eyes After 48 hours of no follow up emails regarding my Damage, I penned this review to get you to AVOID THIS COMPANY. Its despicable that they would go through the lengthy process of asking you say you are satisfied, forgetting Google Reviews and other Avenues are left to post your experience. Attached you will see an Email from Mary requesting I write YES that I'm satisfied and further photos of my damage. Thankfully my mirror was fixed with some Old English. The Bed Post is not able to be repaired, but they Don't Care. Avoid this Company at All Cost. Mary~ you should not be working In Customer Service, you are unethical and should not ask customers to change their reviews knowing you will not Honor your commitments. Hope Corporate Reads this !! I Read More

Jacqueline J.

San Antonio, TX

2023-07-14

Two Men and a Truck are Trash Two weeks ago, Two Men and Truck moved me from my rental into my Dream Home. I wish I would have never approached their booth at the New Braunfels Home and Garden Show, but wanted to secure a moving company for my impending move. Prior to my move, the company informed me to estimate my goods and provide a list of items I needed to move. I spoke to a representative named Chris and informed him that I was not comfortable using the new estimate system and would like someone to come and see what I had at my home. He informed me that they did not do that anymore and proceeded to say I'd be fine. On move day, the crew did show up on time and informed me that I had too many items and would only be able to move some or return on another day as their truck was too small. They presented my list to me and said it wasn't a full estimate of the items I had. They told me I could be put back in the move rotation as they had another move for that afternoon. Since I was moving out my rental the next day, I stated that was not an option. The crew under the leadership of an amazing mover (Jo) worked very hard to get the bigger pieces into the truck. The other two workers did seem hesitant to begin the job, but eventually saw the work wasn't going anywhere. I had to become the 4th mover and should have been paid daily wages from Two Men and a Truck as I was informed I was being charged $185 by the hour to move. After several hours, the little truck was crammed, but the crew worked diligently to get the bigger items loaded. I had to go and Rent a UHaul to get the remaining items later that evening and was charged almost double because the crew went over their time with me. ( I believe they Missed their next appt so I was charged for that) After the move, with almost no feeling in my limbs, after completing 5 additional trips in my Uhaul, I sat down to complete my survey. I gave the Crew a 4 as there was some damage and after MY HORRIFIC EXPERIENCE, decided I would not recommend their services. The next day I received a call from Damon requesting more information about why I didn't refer them. I explained my experience and he said they do not come out to estimate. I told him they should if a customer request it and he ended the call. This week, I received a call from a Customer Service Representative named Mary. She asked me to change my feedback if I would accept a $185 for an hour back of work that was charged. She stated that Corporate reviews the non referrals and stated to please respond YES that I was a Happy Customer. She informed me that Chris should not have informed me that they do not complete House walkthroughs as they do come to customer's homes. I asked her about my damage and she said, Respond YES, and I'll send a separate email. After fulfilling my part of the agreement, I had to send a following email about the damage. Mary called me and stated she had gotten a tad busy. She sent the email requesting receipts of my damage, to which I responded what do you do if people don't have any receipts. Well Mary turned into Casper the Ghost. She never responded to my email as If to say, No Receipts, Oh well, too Bad So sad. I even called the company and spoke to Jackie who stated Mary was "Out Too Lunch" ... rolls eyes After 48 hours of no follow up emails regarding my Damage, I penned this review to get you to AVOID THIS COMPANY. Its despicable that they would go through the lengthy process of asking you say you are satisfied, forgetting Google Reviews and other Avenues are left to post your experience. Attached you will see an Email from Mary requesting I write YES that I'm satisfied and further photos of my damage. Thankfully my mirror was fixed with some Old English. The Bed Post is not able to be repaired, but they Don't Care. Avoid this Company at All Cost. Mary~ you should not be working In Customer Service, you are unethical and should not ask customers to change their reviews knowing you will not Honor your commitments. Hope Corporate Reads this !! I Read More

Jacqueline J.

San Antonio, TX

2023-07-14

Two Men and a Truck are Trash Two weeks ago, Two Men and Truck moved me from my rental into my Dream Home. I wish I would have never approached their booth at the New Braunfels Home and Garden Show, but wanted to secure a moving company for my impending move. Prior to my move, the company informed me to estimate my goods and provide a list of items I needed to move. I spoke to a representative named Chris and informed him that I was not comfortable using the new estimate system and would like someone to come and see what I had at my home. He informed me that they did not do that anymore and proceeded to say I'd be fine. On move day, the crew did show up on time and informed me that I had too many items and would only be able to move some or return on another day as their truck was too small. They presented my list to me and said it wasn't a full estimate of the items I had. They told me I could be put back in the move rotation as they had another move for that afternoon. Since I was moving out my rental the next day, I stated that was not an option. The crew under the leadership of an amazing mover (Jo) worked very hard to get the bigger pieces into the truck. The other two workers did seem hesitant to begin the job, but eventually saw the work wasn't going anywhere. I had to become the 4th mover and should have been paid daily wages from Two Men and a Truck as I was informed I was being charged $185 by the hour to move. After several hours, the little truck was crammed, but the crew worked diligently to get the bigger items loaded. I had to go and Rent a UHaul to get the remaining items later that evening and was charged almost double because the crew went over their time with me. ( I believe they Missed their next appt so I was charged for that) After the move, with almost no feeling in my limbs, after completing 5 additional trips in my Uhaul, I sat down to complete my survey. I gave the Crew a 4 as there was some damage and after MY HORRIFIC EXPERIENCE, decided I would not recommend their services. The next day I received a call from Damon requesting more information about why I didn't refer them. I explained my experience and he said they do not come out to estimate. I told him they should if a customer request it and he ended the call. This week, I received a call from a Customer Service Representative named Mary. She asked me to change my feedback if I would accept a $185 for an hour back of work that was charged. She stated that Corporate reviews the non referrals and stated to please respond YES that I was a Happy Customer. She informed me that Chris should not have informed me that they do not complete House walkthroughs as they do come to customer's homes. I asked her about my damage and she said, Respond YES, and I'll send a separate email. After fulfilling my part of the agreement, I had to send a following email about the damage. Mary called me and stated she had gotten a tad busy. She sent the email requesting receipts of my damage, to which I responded what do you do if people don't have any receipts. Well Mary turned into Casper the Ghost. She never responded to my email as If to say, No Receipts, Oh well, too Bad So sad. I even called the company and spoke to Jackie who stated Mary was "Out Too Lunch" ... rolls eyes After 48 hours of no follow up emails regarding my Damage, I penned this review to get you to AVOID THIS COMPANY. Its despicable that they would go through the lengthy process of asking you say you are satisfied, forgetting Google Reviews and other Avenues are left to post your experience. Attached you will see an Email from Mary requesting I write YES that I'm satisfied and further photos of my damage. Thankfully my mirror was fixed with some Old English. The Bed Post is not able to be repaired, but they Don't Care. Avoid this Company at All Cost. Mary~ you should not be working In Customer Service, you are unethical and should not ask customers to change their reviews knowing you will not Honor your commitments. Hope Corporate Reads this !! I Read More

Carey C.

San Antonio, TX

2022-12-05

We had Two Men and a Truck load the contents of our storage unit onto a truck for a long distance move. The two men smelled like marijuana from the moment they got out of the truck until they left. They were extremely slow and careless , my husband even asked them why he was working harder than them. After the loading was finished we were asked to leave a google review. I reviewed honestly and a manager called and offered me $70 to upgrade my review. Forward to the arrival and unloading of our truck...every box was crushed, several were punctured and picture boxes had creases in them from being wedged in small spaces. The kitchen aide was loaded and transported upside down, the lubricant leaked out the TOP of the box. If zero stars were an option.... . Read More

Carey C.

San Antonio, TX

2022-12-05

We had Two Men and a Truck load the contents of our storage unit onto a truck for a long distance move. The two men smelled like marijuana from the moment they got out of the truck until they left. They were extremely slow and careless , my husband even asked them why he was working harder than them. After the loading was finished we were asked to leave a google review. I reviewed honestly and a manager called and offered me $70 to upgrade my review. Forward to the arrival and unloading of our truck...every box was crushed, several were punctured and picture boxes had creases in them from being wedged in small spaces. The kitchen aide was loaded and transported upside down, the lubricant leaked out the TOP of the box. If zero stars were an option.... . Read More

Carey C.

San Antonio, TX

2022-12-05

We had Two Men and a Truck load the contents of our storage unit onto a truck for a long distance move. The two men smelled like marijuana from the moment they got out of the truck until they left. They were extremely slow and careless , my husband even asked them why he was working harder than them. After the loading was finished we were asked to leave a google review. I reviewed honestly and a manager called and offered me $70 to upgrade my review. Forward to the arrival and unloading of our truck...every box was crushed, several were punctured and picture boxes had creases in them from being wedged in small spaces. The kitchen aide was loaded and transported upside down, the lubricant leaked out the TOP of the box. If zero stars were an option.... . Read More

Carey C.

San Antonio, TX

2022-12-05

We had Two Men and a Truck load the contents of our storage unit onto a truck for a long distance move. The two men smelled like marijuana from the moment they got out of the truck until they left. They were extremely slow and careless , my husband even asked them why he was working harder than them. After the loading was finished we were asked to leave a google review. I reviewed honestly and a manager called and offered me $70 to upgrade my review. Forward to the arrival and unloading of our truck...every box was crushed, several were punctured and picture boxes had creases in them from being wedged in small spaces. The kitchen aide was loaded and transported upside down, the lubricant leaked out the TOP of the box. If zero stars were an option.... . Read More

Rebecca J.

San Antonio, TX

2022-09-15

We recently used Two Men and a Truck to move us from one home to our new home. I would leave zero stars if I could. I want to say that the office staff is very nice and helpful however, that's where the pleasantries end. Not only did they not complete our move, they did not offer to come back out and finish the job. They also forgot things. They left the bed frame to one of our beds behind, they left two bed supports behind, and they left the glass inserts to my coffee table. They also left some glass wrapped in one of their moving blankets behind. They left our house a complete disaster. All of our bedrooms were totally trashed. We tried to get our money back or at least part of it, but we were unsuccessful. We're not giving up that easily. We will be reaching out to corporate and potentially the CEO. See attached pics. Whatever you do, do not use this company for moving. I wish we hadn't. We're using a different company to complete our move. Read More

Rebecca J.

San Antonio, TX

2022-09-15

We recently used Two Men and a Truck to move us from one home to our new home. I would leave zero stars if I could. I want to say that the office staff is very nice and helpful however, that's where the pleasantries end. Not only did they not complete our move, they did not offer to come back out and finish the job. They also forgot things. They left the bed frame to one of our beds behind, they left two bed supports behind, and they left the glass inserts to my coffee table. They also left some glass wrapped in one of their moving blankets behind. They left our house a complete disaster. All of our bedrooms were totally trashed. We tried to get our money back or at least part of it, but we were unsuccessful. We're not giving up that easily. We will be reaching out to corporate and potentially the CEO. See attached pics. Whatever you do, do not use this company for moving. I wish we hadn't. We're using a different company to complete our move. Read More

Rebecca J.

San Antonio, TX

2022-09-15

We recently used Two Men and a Truck to move us from one home to our new home. I would leave zero stars if I could. I want to say that the office staff is very nice and helpful however, that's where the pleasantries end. Not only did they not complete our move, they did not offer to come back out and finish the job. They also forgot things. They left the bed frame to one of our beds behind, they left two bed supports behind, and they left the glass inserts to my coffee table. They also left some glass wrapped in one of their moving blankets behind. They left our house a complete disaster. All of our bedrooms were totally trashed. We tried to get our money back or at least part of it, but we were unsuccessful. We're not giving up that easily. We will be reaching out to corporate and potentially the CEO. See attached pics. Whatever you do, do not use this company for moving. I wish we hadn't. We're using a different company to complete our move. Read More

Rebecca J.

San Antonio, TX

2022-09-15

We recently used Two Men and a Truck to move us from one home to our new home. I would leave zero stars if I could. I want to say that the office staff is very nice and helpful however, that's where the pleasantries end. Not only did they not complete our move, they did not offer to come back out and finish the job. They also forgot things. They left the bed frame to one of our beds behind, they left two bed supports behind, and they left the glass inserts to my coffee table. They also left some glass wrapped in one of their moving blankets behind. They left our house a complete disaster. All of our bedrooms were totally trashed. We tried to get our money back or at least part of it, but we were unsuccessful. We're not giving up that easily. We will be reaching out to corporate and potentially the CEO. See attached pics. Whatever you do, do not use this company for moving. I wish we hadn't. We're using a different company to complete our move. Read More

Markitta B.

Fairbanks, AK

2021-02-19

If you hire them make sure to watch everything as it is being loaded. They came to pack my furniture. Before they arrived, my expensive pieces I wrapped with moving clothes and Saran Wrap. I also assisted in packing while they were there. When they started loading I was still helping packing. When I opened the trailer I discovered that my items had been unwrapped and loaded without any consideration of care. They threw my mattresses, king size, on top of boxes. Did to secure to the wall of the trailer where ties were supplied and threw computer chair on top of my treadmill cracking the scene. I got a glimpse of my sofa uncovered as they were finishing loading and was told that if anything is damaged that I could pay for the insurance to cover which I did. I even spoke with the insurance person before taking off and was told to call if any damages. I did as told because there was a lot of damage and now being told that it is not covered. Horrible customer service and misleading. I'm very disappointed. Read More

Markitta B.

Fairbanks, AK

2021-02-19

If you hire them make sure to watch everything as it is being loaded. They came to pack my furniture. Before they arrived, my expensive pieces I wrapped with moving clothes and Saran Wrap. I also assisted in packing while they were there. When they started loading I was still helping packing. When I opened the trailer I discovered that my items had been unwrapped and loaded without any consideration of care. They threw my mattresses, king size, on top of boxes. Did to secure to the wall of the trailer where ties were supplied and threw computer chair on top of my treadmill cracking the scene. I got a glimpse of my sofa uncovered as they were finishing loading and was told that if anything is damaged that I could pay for the insurance to cover which I did. I even spoke with the insurance person before taking off and was told to call if any damages. I did as told because there was a lot of damage and now being told that it is not covered. Horrible customer service and misleading. I'm very disappointed. Read More

Markitta B.

Fairbanks, AK

2021-02-19

If you hire them make sure to watch everything as it is being loaded. They came to pack my furniture. Before they arrived, my expensive pieces I wrapped with moving clothes and Saran Wrap. I also assisted in packing while they were there. When they started loading I was still helping packing. When I opened the trailer I discovered that my items had been unwrapped and loaded without any consideration of care. They threw my mattresses, king size, on top of boxes. Did to secure to the wall of the trailer where ties were supplied and threw computer chair on top of my treadmill cracking the scene. I got a glimpse of my sofa uncovered as they were finishing loading and was told that if anything is damaged that I could pay for the insurance to cover which I did. I even spoke with the insurance person before taking off and was told to call if any damages. I did as told because there was a lot of damage and now being told that it is not covered. Horrible customer service and misleading. I'm very disappointed. Read More

Markitta B.

Fairbanks, AK

2021-02-19

If you hire them make sure to watch everything as it is being loaded. They came to pack my furniture. Before they arrived, my expensive pieces I wrapped with moving clothes and Saran Wrap. I also assisted in packing while they were there. When they started loading I was still helping packing. When I opened the trailer I discovered that my items had been unwrapped and loaded without any consideration of care. They threw my mattresses, king size, on top of boxes. Did to secure to the wall of the trailer where ties were supplied and threw computer chair on top of my treadmill cracking the scene. I got a glimpse of my sofa uncovered as they were finishing loading and was told that if anything is damaged that I could pay for the insurance to cover which I did. I even spoke with the insurance person before taking off and was told to call if any damages. I did as told because there was a lot of damage and now being told that it is not covered. Horrible customer service and misleading. I'm very disappointed. Read More

Nicole Parker

2020-11-24

I had 2 storage units in two separate locations in San Antonio to pick up and take to my new house in Canyon Lake. They sent 3 guys because I had a piano and a foosball table plus other furniture and TONS of boxes. They were on time, courteous, fast and professional. The guys never stopped! Not a lazy one in the bunch. They even had another move before mine and I figured they'd be exhausted, not at all! They all worked together as a team and knocked it out. I HIGHLY recommend Two Men and a truck. If and when I ever move again they will be my first call. From my initial phone call to the company, the service was excellent. The girl in the office was very pleasant and helpful and answered all of my questions and concerns. She even called the next day to make sure the move went smoothly and to check on the service. The whole experience was a good one. Moving can be a hassle, this company made it painless. Thanks for a job well done! Read More

Nicole Parker

2020-11-24

I had 2 storage units in two separate locations in San Antonio to pick up and take to my new house in Canyon Lake. They sent 3 guys because I had a piano and a foosball table plus other furniture and TONS of boxes. They were on time, courteous, fast and professional. The guys never stopped! Not a lazy one in the bunch. They even had another move before mine and I figured they'd be exhausted, not at all! They all worked together as a team and knocked it out. I HIGHLY recommend Two Men and a truck. If and when I ever move again they will be my first call. From my initial phone call to the company, the service was excellent. The girl in the office was very pleasant and helpful and answered all of my questions and concerns. She even called the next day to make sure the move went smoothly and to check on the service. The whole experience was a good one. Moving can be a hassle, this company made it painless. Thanks for a job well done! Read More

Nicole Parker

2020-11-24

I had 2 storage units in two separate locations in San Antonio to pick up and take to my new house in Canyon Lake. They sent 3 guys because I had a piano and a foosball table plus other furniture and TONS of boxes. They were on time, courteous, fast and professional. The guys never stopped! Not a lazy one in the bunch. They even had another move before mine and I figured they'd be exhausted, not at all! They all worked together as a team and knocked it out. I HIGHLY recommend Two Men and a truck. If and when I ever move again they will be my first call. From my initial phone call to the company, the service was excellent. The girl in the office was very pleasant and helpful and answered all of my questions and concerns. She even called the next day to make sure the move went smoothly and to check on the service. The whole experience was a good one. Moving can be a hassle, this company made it painless. Thanks for a job well done! Read More

Nicole Parker

2020-11-24

I had 2 storage units in two separate locations in San Antonio to pick up and take to my new house in Canyon Lake. They sent 3 guys because I had a piano and a foosball table plus other furniture and TONS of boxes. They were on time, courteous, fast and professional. The guys never stopped! Not a lazy one in the bunch. They even had another move before mine and I figured they'd be exhausted, not at all! They all worked together as a team and knocked it out. I HIGHLY recommend Two Men and a truck. If and when I ever move again they will be my first call. From my initial phone call to the company, the service was excellent. The girl in the office was very pleasant and helpful and answered all of my questions and concerns. She even called the next day to make sure the move went smoothly and to check on the service. The whole experience was a good one. Moving can be a hassle, this company made it painless. Thanks for a job well done! Read More

Alex F

2020-09-16

I'm too disappointed for words. But here's 100+ words to help. We used them to move our apartment into a U-Haul. The office staff was good but the movers were just terrible. We hired them to pack our stuff well since we had a long move ahead. Look at the pictures and you tell me it it looks professional. To me it looks like they don't believe in gravity. Note: all pictures taken before the move as they were loading the truck. Lack of protection: We special ordered some move sheets you know, to keep our furniture from making direct contact with our other furniture. Did they use move sheets effectively? No, they just let our furniture go to town on each other. The worst part was they had the move sheets but used them as a $70 spacer for some reason (see picture). Sofas: They originally told us we wouldn't be able to take both sofas until we suggested stacking them... like movers should do. They stacked them but in the way where they're both facing the wall with the top one's backrest resting on the bottom one's back rest. These guys were clearly terrible at Tetris. There was nothing holding them up so we asked them to rest the top one on the bottom one's cushions... once again, like movers should do. Table: They used our small dining table as a way to keep other furniture propped up by putting a single strap around the base of it... one again, no protection. Paying: They tried charging us for an extra hour until I had them count the time on their fingers themselves. Conversation with office staff after move: What did they tell me after I called them to tell them about the bad job? They said they can't be responsible for damage that happens if it's in a 3rd party truck. It makes sense but if their movers set it up for failure, they should be held responsible. Read More

Alex F

2020-09-16

I'm too disappointed for words. But here's 100+ words to help. We used them to move our apartment into a U-Haul. The office staff was good but the movers were just terrible. We hired them to pack our stuff well since we had a long move ahead. Look at the pictures and you tell me it it looks professional. To me it looks like they don't believe in gravity. Note: all pictures taken before the move as they were loading the truck. Lack of protection: We special ordered some move sheets you know, to keep our furniture from making direct contact with our other furniture. Did they use move sheets effectively? No, they just let our furniture go to town on each other. The worst part was they had the move sheets but used them as a $70 spacer for some reason (see picture). Sofas: They originally told us we wouldn't be able to take both sofas until we suggested stacking them... like movers should do. They stacked them but in the way where they're both facing the wall with the top one's backrest resting on the bottom one's back rest. These guys were clearly terrible at Tetris. There was nothing holding them up so we asked them to rest the top one on the bottom one's cushions... once again, like movers should do. Table: They used our small dining table as a way to keep other furniture propped up by putting a single strap around the base of it... one again, no protection. Paying: They tried charging us for an extra hour until I had them count the time on their fingers themselves. Conversation with office staff after move: What did they tell me after I called them to tell them about the bad job? They said they can't be responsible for damage that happens if it's in a 3rd party truck. It makes sense but if their movers set it up for failure, they should be held responsible. Read More

Alex F

2020-09-16

I'm too disappointed for words. But here's 100+ words to help. We used them to move our apartment into a U-Haul. The office staff was good but the movers were just terrible. We hired them to pack our stuff well since we had a long move ahead. Look at the pictures and you tell me it it looks professional. To me it looks like they don't believe in gravity. Note: all pictures taken before the move as they were loading the truck. Lack of protection: We special ordered some move sheets you know, to keep our furniture from making direct contact with our other furniture. Did they use move sheets effectively? No, they just let our furniture go to town on each other. The worst part was they had the move sheets but used them as a $70 spacer for some reason (see picture). Sofas: They originally told us we wouldn't be able to take both sofas until we suggested stacking them... like movers should do. They stacked them but in the way where they're both facing the wall with the top one's backrest resting on the bottom one's back rest. These guys were clearly terrible at Tetris. There was nothing holding them up so we asked them to rest the top one on the bottom one's cushions... once again, like movers should do. Table: They used our small dining table as a way to keep other furniture propped up by putting a single strap around the base of it... one again, no protection. Paying: They tried charging us for an extra hour until I had them count the time on their fingers themselves. Conversation with office staff after move: What did they tell me after I called them to tell them about the bad job? They said they can't be responsible for damage that happens if it's in a 3rd party truck. It makes sense but if their movers set it up for failure, they should be held responsible. Read More

Alex F

2020-09-16

I'm too disappointed for words. But here's 100+ words to help. We used them to move our apartment into a U-Haul. The office staff was good but the movers were just terrible. We hired them to pack our stuff well since we had a long move ahead. Look at the pictures and you tell me it it looks professional. To me it looks like they don't believe in gravity. Note: all pictures taken before the move as they were loading the truck. Lack of protection: We special ordered some move sheets you know, to keep our furniture from making direct contact with our other furniture. Did they use move sheets effectively? No, they just let our furniture go to town on each other. The worst part was they had the move sheets but used them as a $70 spacer for some reason (see picture). Sofas: They originally told us we wouldn't be able to take both sofas until we suggested stacking them... like movers should do. They stacked them but in the way where they're both facing the wall with the top one's backrest resting on the bottom one's back rest. These guys were clearly terrible at Tetris. There was nothing holding them up so we asked them to rest the top one on the bottom one's cushions... once again, like movers should do. Table: They used our small dining table as a way to keep other furniture propped up by putting a single strap around the base of it... one again, no protection. Paying: They tried charging us for an extra hour until I had them count the time on their fingers themselves. Conversation with office staff after move: What did they tell me after I called them to tell them about the bad job? They said they can't be responsible for damage that happens if it's in a 3rd party truck. It makes sense but if their movers set it up for failure, they should be held responsible. Read More

Alex F

2020-09-16

I'm too disappointed for words. But here's 100+ words to help. We used them to move our apartment into a U-Haul. The office staff was good but the movers were just terrible. We hired them to pack our stuff well since we had a long move ahead. Look at the pictures and you tell me it it looks professional. To me it looks like they don't believe in gravity. Note: all pictures taken before the move as they were loading the truck. Lack of protection: We special ordered some move sheets you know, to keep our furniture from making direct contact with our other furniture. Did they use move sheets effectively? No, they just let our furniture go to town on each other. The worst part was they had the move sheets but used them as a $70 spacer for some reason (see picture). Sofas: They originally told us we wouldn't be able to take both sofas until we suggested stacking them... like movers should do. They stacked them but in the way where they're both facing the wall with the top one's backrest resting on the bottom one's back rest. These guys were clearly terrible at Tetris. There was nothing holding them up so we asked them to rest the top one on the bottom one's cushions... once again, like movers should do. Table: They used our small dining table as a way to keep other furniture propped up by putting a single strap around the base of it... one again, no protection. Paying: They tried charging us for an extra hour until I had them count the time on their fingers themselves. Conversation with office staff after move: What did they tell me after I called them to tell them about the bad job? They said they can't be responsible for damage that happens if it's in a 3rd party truck. It makes sense but if their movers set it up for failure, they should be held responsible. Read More

Alex F

2020-09-16

I'm too disappointed for words. But here's 100+ words to help. We used them to move our apartment into a U-Haul. The office staff was good but the movers were just terrible. We hired them to pack our stuff well since we had a long move ahead. Look at the pictures and you tell me it it looks professional. To me it looks like they don't believe in gravity. Note: all pictures taken before the move as they were loading the truck. Lack of protection: We special ordered some move sheets you know, to keep our furniture from making direct contact with our other furniture. Did they use move sheets effectively? No, they just let our furniture go to town on each other. The worst part was they had the move sheets but used them as a $70 spacer for some reason (see picture). Sofas: They originally told us we wouldn't be able to take both sofas until we suggested stacking them... like movers should do. They stacked them but in the way where they're both facing the wall with the top one's backrest resting on the bottom one's back rest. These guys were clearly terrible at Tetris. There was nothing holding them up so we asked them to rest the top one on the bottom one's cushions... once again, like movers should do. Table: They used our small dining table as a way to keep other furniture propped up by putting a single strap around the base of it... one again, no protection. Paying: They tried charging us for an extra hour until I had them count the time on their fingers themselves. Conversation with office staff after move: What did they tell me after I called them to tell them about the bad job? They said they can't be responsible for damage that happens if it's in a 3rd party truck. It makes sense but if their movers set it up for failure, they should be held responsible. Read More

Kim King

doesn't recommend

Two Men And A Truck San Antonio

2019-11-12

We have used Two Men in the past with great results. Unfortunately, this is the first time we used them here in San Antonio. Three movers (one was amazing), took 7 hours to box & load our 3 bedroom 1900 sq.ft. rent home. They did not pack everything - 2 closets, three kitchen cabinets all left untouched. They tracked mud, grass & leaves through the house, which we now have to spend money for carpet cleaning. Broken door, door taken off of hinges and left. They didn’t bring any tools, we had to supply those. All carpet stains they are saying are “just part of a move” Once we got to the new home, they did lay down floor protection. It took them from 4pm - 8:30p to unload. Numerous times they asked if they could come back the next day, which would be another full charge. As I unpacked, I found boxes upside down, boxes with drawers literally dumped in, broken photo, a ziplock bag full of screws, nuts & bolts that we have NO IDEA what it goes to... I did contact the store, and they are unwilling to do anything! I am so frustrated and upset that they charged over $2k for a piss poor job! Read More

Kim King

doesn't recommend

Two Men And A Truck San Antonio

2019-11-12

We have used Two Men in the past with great results. Unfortunately, this is the first time we used them here in San Antonio. Three movers (one was amazing), took 7 hours to box & load our 3 bedroom 1900 sq.ft. rent home. They did not pack everything - 2 closets, three kitchen cabinets all left untouched. They tracked mud, grass & leaves through the house, which we now have to spend money for carpet cleaning. Broken door, door taken off of hinges and left. They didn’t bring any tools, we had to supply those. All carpet stains they are saying are “just part of a move” Once we got to the new home, they did lay down floor protection. It took them from 4pm - 8:30p to unload. Numerous times they asked if they could come back the next day, which would be another full charge. As I unpacked, I found boxes upside down, boxes with drawers literally dumped in, broken photo, a ziplock bag full of screws, nuts & bolts that we have NO IDEA what it goes to... I did contact the store, and they are unwilling to do anything! I am so frustrated and upset that they charged over $2k for a piss poor job! Read More

Kim King

doesn't recommend

Two Men And A Truck San Antonio

2019-11-12

We have used Two Men in the past with great results. Unfortunately, this is the first time we used them here in San Antonio. Three movers (one was amazing), took 7 hours to box & load our 3 bedroom 1900 sq.ft. rent home. They did not pack everything - 2 closets, three kitchen cabinets all left untouched. They tracked mud, grass & leaves through the house, which we now have to spend money for carpet cleaning. Broken door, door taken off of hinges and left. They didn’t bring any tools, we had to supply those. All carpet stains they are saying are “just part of a move” Once we got to the new home, they did lay down floor protection. It took them from 4pm - 8:30p to unload. Numerous times they asked if they could come back the next day, which would be another full charge. As I unpacked, I found boxes upside down, boxes with drawers literally dumped in, broken photo, a ziplock bag full of screws, nuts & bolts that we have NO IDEA what it goes to... I did contact the store, and they are unwilling to do anything! I am so frustrated and upset that they charged over $2k for a piss poor job! Read More

Kim King

doesn't recommend

Two Men And A Truck San Antonio

2019-11-12

We have used Two Men in the past with great results. Unfortunately, this is the first time we used them here in San Antonio. Three movers (one was amazing), took 7 hours to box & load our 3 bedroom 1900 sq.ft. rent home. They did not pack everything - 2 closets, three kitchen cabinets all left untouched. They tracked mud, grass & leaves through the house, which we now have to spend money for carpet cleaning. Broken door, door taken off of hinges and left. They didn’t bring any tools, we had to supply those. All carpet stains they are saying are “just part of a move” Once we got to the new home, they did lay down floor protection. It took them from 4pm - 8:30p to unload. Numerous times they asked if they could come back the next day, which would be another full charge. As I unpacked, I found boxes upside down, boxes with drawers literally dumped in, broken photo, a ziplock bag full of screws, nuts & bolts that we have NO IDEA what it goes to... I did contact the store, and they are unwilling to do anything! I am so frustrated and upset that they charged over $2k for a piss poor job! Read More

Kim King

doesn't recommend

Two Men And A Truck San Antonio

2019-11-12

We have used Two Men in the past with great results. Unfortunately, this is the first time we used them here in San Antonio. Three movers (one was amazing), took 7 hours to box & load our 3 bedroom 1900 sq.ft. rent home. They did not pack everything - 2 closets, three kitchen cabinets all left untouched. They tracked mud, grass & leaves through the house, which we now have to spend money for carpet cleaning. Broken door, door taken off of hinges and left. They didn’t bring any tools, we had to supply those. All carpet stains they are saying are “just part of a move” Once we got to the new home, they did lay down floor protection. It took them from 4pm - 8:30p to unload. Numerous times they asked if they could come back the next day, which would be another full charge. As I unpacked, I found boxes upside down, boxes with drawers literally dumped in, broken photo, a ziplock bag full of screws, nuts & bolts that we have NO IDEA what it goes to... I did contact the store, and they are unwilling to do anything! I am so frustrated and upset that they charged over $2k for a piss poor job! Read More

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