Companies List

George Z.

San Jose, CA

2023-09-18

We used Spartan Moving Systems for our home move. The team was friendly and cooperative. They showed up on time and finished within the time frame we were given. Nothing went missing. HOWEVER, THEY LEFT NUMEROUS SCRATCHES ON OUR FURNITURE (see example in first picture). I contacted the office and they sent someone to inspect. We showed them the scratches and we were asked if we were certain they did not preexist. Of course we were certain and we showed them a large mark on the wall right next to a bed they assembled (as in the second picture) in our freshly painted new home, as further evidence of the carelessness of their team. In addition, I had watched them unpacking the furniture upon arrival at the new place and I got alarmed by the fact that they were stacking pieces of furniture one on top of the other, without any cushioning or other separation to protect the surfaces. In addition the chairs of the dining set had marks, where one would expect if they were placed one inside the other in the truck! Terrible! So much for the blankets they used.. I suppose this crew did not appreciate that moving a home is not the same as moving a business, where one would hardly care about scratches. After the inspection, we were told we would be contacted soon, as they had to make internal enquires. We heard nothing and had to call them after weeks had passed. In the end we were offered a discount which we did not accept. What we were after was a restoration of our furniture. They then gave us their insurance details and finally, after months had passed, we received from the insurance $246, which we thought was a joke!! Do what with it? Repair which piece? The insurance covers losses by weight, which I now understand is standard practice in the industry. I do not blame the team as much as the management. It would appear that they received no proper training. The crew did not even stop for lunch, which I think is irresponsible from the management. I offered them bananas for quick lunch and plenty of water throughout the day which they appreciated. They got tired in the end and left several boxes, marked for certain rooms, in the garage. We did not mind that. We could move the boxes ourselves. They would still get 5 stars. But the scratches on our furniture is indefensible and unforgiving. 2 Stars Read More

George Z.

San Jose, CA

2023-09-18

We used Spartan Moving Systems for our home move. The team was friendly and cooperative. They showed up on time and finished within the time frame we were given. Nothing went missing. HOWEVER, THEY LEFT NUMEROUS SCRATCHES ON OUR FURNITURE (see example in first picture). I contacted the office and they sent someone to inspect. We showed them the scratches and we were asked if we were certain they did not preexist. Of course we were certain and we showed them a large mark on the wall right next to a bed they assembled (as in the second picture) in our freshly painted new home, as further evidence of the carelessness of their team. In addition, I had watched them unpacking the furniture upon arrival at the new place and I got alarmed by the fact that they were stacking pieces of furniture one on top of the other, without any cushioning or other separation to protect the surfaces. In addition the chairs of the dining set had marks, where one would expect if they were placed one inside the other in the truck! Terrible! So much for the blankets they used.. I suppose this crew did not appreciate that moving a home is not the same as moving a business, where one would hardly care about scratches. After the inspection, we were told we would be contacted soon, as they had to make internal enquires. We heard nothing and had to call them after weeks had passed. In the end we were offered a discount which we did not accept. What we were after was a restoration of our furniture. They then gave us their insurance details and finally, after months had passed, we received from the insurance $246, which we thought was a joke!! Do what with it? Repair which piece? The insurance covers losses by weight, which I now understand is standard practice in the industry. I do not blame the team as much as the management. It would appear that they received no proper training. The crew did not even stop for lunch, which I think is irresponsible from the management. I offered them bananas for quick lunch and plenty of water throughout the day which they appreciated. They got tired in the end and left several boxes, marked for certain rooms, in the garage. We did not mind that. We could move the boxes ourselves. They would still get 5 stars. But the scratches on our furniture is indefensible and unforgiving. 2 Stars Read More

Mountain M.

San Jose, CA

2021-12-21

The worst experience! STAY AWAY FROM THIS COMPANY. Don't fall for their "local, family owned bs." I moved last July, they damaged my (($1200) mattress by their careless employees. These guys dragged my mattress while my stuff was in their storage. (Ripped out the whole side). And they offered me $76.00, like what a joke. When you file a claim, it's another whole story. They don't pickup the phone and when you leave a voicemail, no calls. I called the sales rep and she was started yelling at for calling her for the claim. Just pay professional for the move, don't waste your money on these careless+family owned company! Zero stars Read More

Mountain M.

San Jose, CA

2021-12-21

The worst experience! STAY AWAY FROM THIS COMPANY. Don't fall for their "local, family owned bs." I moved last July, they damaged my (($1200) mattress by their careless employees. These guys dragged my mattress while my stuff was in their storage. (Ripped out the whole side). And they offered me $76.00, like what a joke. When you file a claim, it's another whole story. They don't pickup the phone and when you leave a voicemail, no calls. I called the sales rep and she was started yelling at for calling her for the claim. Just pay professional for the move, don't waste your money on these careless+family owned company! Zero stars Read More

Caryn Z.

San Jose, CA

2021-10-27

Long distance move-out of state, worst experience of our lives. Would give zero stars if I could. UPDATE: we attempted to reason with owner about getting some money back for the services not performed even though we paid for them and were part of contract. He (David K.) took no responsibility for anything, refused to refund any money, and just pushed us to submit a claim form to seek resolution. After this, we double-confirmed with him his insurance only covered damage and not non-performance of services so he caught in yet another deception for pushing us to file a claim doomed to fail before it is even reviewed. DO NOT BE SCAMMED!!! HIGHLY SUGGEST TAKING YOUR BUSINESS ELSEWHERE...THEY WILL JUST GIVE A LOW-BALL QUOTE AND CHARGE DOUBLE ANYWAY SO IT IS WORTH PAYING FOR SOMEONE RESPECTABLE AND HONEST. ALSO SUGGEST CHECK COMPLAINTS WITH CA ATTORNEY GENERAL'S OFFICE...GOOD LUCK WITH YOUR MOVE! FULL STORY: This was an absolutely painful and awful experience that is a complete bait-n-switch once they have your stuff. Everything was great on the pickup end with four guys to help move everything and excellent documentation, etc. On the receiving end though is a completely different story. Though we gave plentiful information on the destination and options for getting into the house, an 18-wheeler shows up with just two guys (inc. driver) and absolutely unequipped to handle the amount of stuff and certainly not the piano they charged extra for special handling of. As a matter of fact, they truck driver was unaware if the piano was even on his truck until enough stuff was removed to discover it. All items are stacked to the ceiling of the truck and most boxes are clearly crushed well-beyond anything they were designed to handle. Even though the contract had provisions for things like a smaller vehicle to transfer if the 18-wheeler could not gain access, the truck driver was completely unaware and certainly unprepared to handle this. We ended up having to negotiate with the local police to let us block a major road for many hours to complete the job because there was no other option. Even the quoting process is designed to be a bait-n-switch. They supposedly quote you an estimated weight based on actual inspection of your stuff, but then they charge you a weight minimum far beyond the initial quote so it kind of begs the question of whether or not these folks understand what a quote even is. Why quote anything if you will not charge less than the minimum for 6,500 lbs. Regardless, the "actual weight" (never supported by any documentation and not produced when requested) ends up being MUCH higher than anything estimated or even the minimum so I am not sure even sure which part they are scamming you on from the initial quote to the "actual" weight that comes in double the initial estimate. Worst of all, even though we paid for all these services that were not delivered upon, we ended up having to help with the move of larger items as well as reassemble many things that were broken down by the movers on the ship side and were told they would reassemble, but we had to end up doing because they refused to assemble anything but the largest items (beds, dressers, etc.). Lastly, major damage was caused to items as well as the floors of the new house we are renting since they did not have enough manpower to properly transfer the stuff. So if you go with this company, then prepare to pay at least double what was quoted and do not expect to get your stuff delivered in decent condition by enough people to handle the move on the other end. Read More

Caryn Z.

San Jose, CA

2021-10-27

Long distance move-out of state, worst experience of our lives. Would give zero stars if I could. UPDATE: we attempted to reason with owner about getting some money back for the services not performed even though we paid for them and were part of contract. He (David K.) took no responsibility for anything, refused to refund any money, and just pushed us to submit a claim form to seek resolution. After this, we double-confirmed with him his insurance only covered damage and not non-performance of services so he caught in yet another deception for pushing us to file a claim doomed to fail before it is even reviewed. DO NOT BE SCAMMED!!! HIGHLY SUGGEST TAKING YOUR BUSINESS ELSEWHERE...THEY WILL JUST GIVE A LOW-BALL QUOTE AND CHARGE DOUBLE ANYWAY SO IT IS WORTH PAYING FOR SOMEONE RESPECTABLE AND HONEST. ALSO SUGGEST CHECK COMPLAINTS WITH CA ATTORNEY GENERAL'S OFFICE...GOOD LUCK WITH YOUR MOVE! FULL STORY: This was an absolutely painful and awful experience that is a complete bait-n-switch once they have your stuff. Everything was great on the pickup end with four guys to help move everything and excellent documentation, etc. On the receiving end though is a completely different story. Though we gave plentiful information on the destination and options for getting into the house, an 18-wheeler shows up with just two guys (inc. driver) and absolutely unequipped to handle the amount of stuff and certainly not the piano they charged extra for special handling of. As a matter of fact, they truck driver was unaware if the piano was even on his truck until enough stuff was removed to discover it. All items are stacked to the ceiling of the truck and most boxes are clearly crushed well-beyond anything they were designed to handle. Even though the contract had provisions for things like a smaller vehicle to transfer if the 18-wheeler could not gain access, the truck driver was completely unaware and certainly unprepared to handle this. We ended up having to negotiate with the local police to let us block a major road for many hours to complete the job because there was no other option. Even the quoting process is designed to be a bait-n-switch. They supposedly quote you an estimated weight based on actual inspection of your stuff, but then they charge you a weight minimum far beyond the initial quote so it kind of begs the question of whether or not these folks understand what a quote even is. Why quote anything if you will not charge less than the minimum for 6,500 lbs. Regardless, the "actual weight" (never supported by any documentation and not produced when requested) ends up being MUCH higher than anything estimated or even the minimum so I am not sure even sure which part they are scamming you on from the initial quote to the "actual" weight that comes in double the initial estimate. Worst of all, even though we paid for all these services that were not delivered upon, we ended up having to help with the move of larger items as well as reassemble many things that were broken down by the movers on the ship side and were told they would reassemble, but we had to end up doing because they refused to assemble anything but the largest items (beds, dressers, etc.). Lastly, major damage was caused to items as well as the floors of the new house we are renting since they did not have enough manpower to properly transfer the stuff. So if you go with this company, then prepare to pay at least double what was quoted and do not expect to get your stuff delivered in decent condition by enough people to handle the move on the other end. Read More

Jen V.

San Jose, CA

2020-09-16

I typically do not post but felt the need because of the lack of service. I allowed them to remedy before posting this negativity Both David (owner) and Ashish spoke over me and talked down to me forcing me to raise my voice. They know how stressful a move can be and did not properly remedy the situation. Because of that, I'm posting my experience. I hate to be so negative publicly but these are facts. They claim they are professional for the past 20 years and do not accept my claim. You cannot argue with facts and with adult several witnesses. They will claim that I didn't read the contract and they will claim that I failed to properly communicate to them. They claim they are not responsible for the Yelp form and that they didn't know I had a 4 bedroom house however the form requires you to input it. They expected me to communicate that again to them by email. They took zero responsibility of their lacking of how to ensure customer satisfaction. The owner offered to deduct 1.5 hours and send a crew to complete assembly but won't move the rest of my items without charging me more money. At this point, it isn't about money but more so the job isn't completed after 12 hours. The owner doesn't care about how I feel because he has 20 years of reputable service and I'm apparently the only one to have ever complained. The movers were unprofessional and came ill prepared to move my house. The truck was simply too small. The men requested to not wear their face mask even though it is the law given the pandemic. I shouldn't have to confront them on this or be put in the position to police them. This creates a health risk that the company doesn't enforce good health practice. They did not keep their distance to myself or my family while not covering their face properly. Three men were small and inadequate to move a full house. The workers lacked experience in disassembly/reassembly. I was told they are professional and could do it all. It is unacceptable to take over one hour to disassemble one bed! When escalated, David said he disagrees that it took one hour. How do you argue facts and that I have witnesses? He wouldn't accept my word as if I'm trying to get over on him. I just want my stuff moved! I was told that I didn't need to unload the dresser and that they could just tape it up and move. I had to unload all the dressers and clothes were left in the closet. I ended up doing a lot of the manual work myself. They took numerous hours to disassemble and did not completely reassembly all of my furniture that was disassembled. They did not secure my items in the truck and we had to notify them to pull over before the stereo fell out of the truck. Instead of unloading and assembling my furniture, 2 men worked on organizing and cleaning their truck. They say it was part of the details that I failed to read. Just for readers to know, you are paying an hour for them to clean and tidy their trucks. I shouldn't have to babysit movers to ensure they weren't screwing around. The movers left all the tape and garbage at my new house which is unacceptable. Other than a couple of yellow dot boxes that I had asked to moved to the garage, the movers placed many red/green labeled boxes in the garage which is the wrong destination. The movers argued with me that the tall dresser wasn't labeled and belonged in the garage. I had to tell them many times to move it to the office and they argued with me. When they remove their padding, you will find two labels (see photos). I shouldn't have to be put in the position to argue with them. My family had to reassembly the dining room table and office table so I can't show pictures of that. I can only show pictures of how they left the backyard. Furthermore, I still have another truck load of stuff that I need to move. The owner refused to send another truck because I asked the movers to stop. The job began after 8am and ended at 8:20pm. Essentially, not only are they unprofessional but the owner is promoting poor labor practice expecting their employees to work beyond 12 hours into the middle of the night. The highlight of it all, when I addressed the situation, Ashish hung up on me. They will claim because I was yelling at them. He was blaming me for everything. They didn't apologize. At the end of the day, it wasn't so much about the money but the fact that it was 12 hours + and the job wasn't done. I should mention, they didn't charge me for a couple of boxes.... but charged me for 13 hours (driving time is doubled) . I rather have paid for the couple of boxes and had a completed job in a reasonable amount of time. My friend moved from SJ to Gilroy with a 3 bed/2 bath and only took 4 hours. If I was wrong in the estimate, the moving company should have quickly remedy the situation and sent a new truck and adequate team. That would have been professional and the right thing to do. Communication is a two way responsibility. Read More

Jen V.

San Jose, CA

2020-09-16

I typically do not post but felt the need because of the lack of service. I allowed them to remedy before posting this negativity Both David (owner) and Ashish spoke over me and talked down to me forcing me to raise my voice. They know how stressful a move can be and did not properly remedy the situation. Because of that, I'm posting my experience. I hate to be so negative publicly but these are facts. They claim they are professional for the past 20 years and do not accept my claim. You cannot argue with facts and with adult several witnesses. They will claim that I didn't read the contract and they will claim that I failed to properly communicate to them. They claim they are not responsible for the Yelp form and that they didn't know I had a 4 bedroom house however the form requires you to input it. They expected me to communicate that again to them by email. They took zero responsibility of their lacking of how to ensure customer satisfaction. The owner offered to deduct 1.5 hours and send a crew to complete assembly but won't move the rest of my items without charging me more money. At this point, it isn't about money but more so the job isn't completed after 12 hours. The owner doesn't care about how I feel because he has 20 years of reputable service and I'm apparently the only one to have ever complained. The movers were unprofessional and came ill prepared to move my house. The truck was simply too small. The men requested to not wear their face mask even though it is the law given the pandemic. I shouldn't have to confront them on this or be put in the position to police them. This creates a health risk that the company doesn't enforce good health practice. They did not keep their distance to myself or my family while not covering their face properly. Three men were small and inadequate to move a full house. The workers lacked experience in disassembly/reassembly. I was told they are professional and could do it all. It is unacceptable to take over one hour to disassemble one bed! When escalated, David said he disagrees that it took one hour. How do you argue facts and that I have witnesses? He wouldn't accept my word as if I'm trying to get over on him. I just want my stuff moved! I was told that I didn't need to unload the dresser and that they could just tape it up and move. I had to unload all the dressers and clothes were left in the closet. I ended up doing a lot of the manual work myself. They took numerous hours to disassemble and did not completely reassembly all of my furniture that was disassembled. They did not secure my items in the truck and we had to notify them to pull over before the stereo fell out of the truck. Instead of unloading and assembling my furniture, 2 men worked on organizing and cleaning their truck. They say it was part of the details that I failed to read. Just for readers to know, you are paying an hour for them to clean and tidy their trucks. I shouldn't have to babysit movers to ensure they weren't screwing around. The movers left all the tape and garbage at my new house which is unacceptable. Other than a couple of yellow dot boxes that I had asked to moved to the garage, the movers placed many red/green labeled boxes in the garage which is the wrong destination. The movers argued with me that the tall dresser wasn't labeled and belonged in the garage. I had to tell them many times to move it to the office and they argued with me. When they remove their padding, you will find two labels (see photos). I shouldn't have to be put in the position to argue with them. My family had to reassembly the dining room table and office table so I can't show pictures of that. I can only show pictures of how they left the backyard. Furthermore, I still have another truck load of stuff that I need to move. The owner refused to send another truck because I asked the movers to stop. The job began after 8am and ended at 8:20pm. Essentially, not only are they unprofessional but the owner is promoting poor labor practice expecting their employees to work beyond 12 hours into the middle of the night. The highlight of it all, when I addressed the situation, Ashish hung up on me. They will claim because I was yelling at them. He was blaming me for everything. They didn't apologize. At the end of the day, it wasn't so much about the money but the fact that it was 12 hours + and the job wasn't done. I should mention, they didn't charge me for a couple of boxes.... but charged me for 13 hours (driving time is doubled) . I rather have paid for the couple of boxes and had a completed job in a reasonable amount of time. My friend moved from SJ to Gilroy with a 3 bed/2 bath and only took 4 hours. If I was wrong in the estimate, the moving company should have quickly remedy the situation and sent a new truck and adequate team. That would have been professional and the right thing to do. Communication is a two way responsibility. Read More

Jen V.

San Jose, CA

2020-09-16

I typically do not post but felt the need because of the lack of service. I allowed them to remedy before posting this negativity Both David (owner) and Ashish spoke over me and talked down to me forcing me to raise my voice. They know how stressful a move can be and did not properly remedy the situation. Because of that, I'm posting my experience. I hate to be so negative publicly but these are facts. They claim they are professional for the past 20 years and do not accept my claim. You cannot argue with facts and with adult several witnesses. They will claim that I didn't read the contract and they will claim that I failed to properly communicate to them. They claim they are not responsible for the Yelp form and that they didn't know I had a 4 bedroom house however the form requires you to input it. They expected me to communicate that again to them by email. They took zero responsibility of their lacking of how to ensure customer satisfaction. The owner offered to deduct 1.5 hours and send a crew to complete assembly but won't move the rest of my items without charging me more money. At this point, it isn't about money but more so the job isn't completed after 12 hours. The owner doesn't care about how I feel because he has 20 years of reputable service and I'm apparently the only one to have ever complained. The movers were unprofessional and came ill prepared to move my house. The truck was simply too small. The men requested to not wear their face mask even though it is the law given the pandemic. I shouldn't have to confront them on this or be put in the position to police them. This creates a health risk that the company doesn't enforce good health practice. They did not keep their distance to myself or my family while not covering their face properly. Three men were small and inadequate to move a full house. The workers lacked experience in disassembly/reassembly. I was told they are professional and could do it all. It is unacceptable to take over one hour to disassemble one bed! When escalated, David said he disagrees that it took one hour. How do you argue facts and that I have witnesses? He wouldn't accept my word as if I'm trying to get over on him. I just want my stuff moved! I was told that I didn't need to unload the dresser and that they could just tape it up and move. I had to unload all the dressers and clothes were left in the closet. I ended up doing a lot of the manual work myself. They took numerous hours to disassemble and did not completely reassembly all of my furniture that was disassembled. They did not secure my items in the truck and we had to notify them to pull over before the stereo fell out of the truck. Instead of unloading and assembling my furniture, 2 men worked on organizing and cleaning their truck. They say it was part of the details that I failed to read. Just for readers to know, you are paying an hour for them to clean and tidy their trucks. I shouldn't have to babysit movers to ensure they weren't screwing around. The movers left all the tape and garbage at my new house which is unacceptable. Other than a couple of yellow dot boxes that I had asked to moved to the garage, the movers placed many red/green labeled boxes in the garage which is the wrong destination. The movers argued with me that the tall dresser wasn't labeled and belonged in the garage. I had to tell them many times to move it to the office and they argued with me. When they remove their padding, you will find two labels (see photos). I shouldn't have to be put in the position to argue with them. My family had to reassembly the dining room table and office table so I can't show pictures of that. I can only show pictures of how they left the backyard. Furthermore, I still have another truck load of stuff that I need to move. The owner refused to send another truck because I asked the movers to stop. The job began after 8am and ended at 8:20pm. Essentially, not only are they unprofessional but the owner is promoting poor labor practice expecting their employees to work beyond 12 hours into the middle of the night. The highlight of it all, when I addressed the situation, Ashish hung up on me. They will claim because I was yelling at them. He was blaming me for everything. They didn't apologize. At the end of the day, it wasn't so much about the money but the fact that it was 12 hours + and the job wasn't done. I should mention, they didn't charge me for a couple of boxes.... but charged me for 13 hours (driving time is doubled) . I rather have paid for the couple of boxes and had a completed job in a reasonable amount of time. My friend moved from SJ to Gilroy with a 3 bed/2 bath and only took 4 hours. If I was wrong in the estimate, the moving company should have quickly remedy the situation and sent a new truck and adequate team. That would have been professional and the right thing to do. Communication is a two way responsibility. Read More

Jen V.

San Jose, CA

2020-09-16

I typically do not post but felt the need because of the lack of service. I allowed them to remedy before posting this negativity Both David (owner) and Ashish spoke over me and talked down to me forcing me to raise my voice. They know how stressful a move can be and did not properly remedy the situation. Because of that, I'm posting my experience. I hate to be so negative publicly but these are facts. They claim they are professional for the past 20 years and do not accept my claim. You cannot argue with facts and with adult several witnesses. They will claim that I didn't read the contract and they will claim that I failed to properly communicate to them. They claim they are not responsible for the Yelp form and that they didn't know I had a 4 bedroom house however the form requires you to input it. They expected me to communicate that again to them by email. They took zero responsibility of their lacking of how to ensure customer satisfaction. The owner offered to deduct 1.5 hours and send a crew to complete assembly but won't move the rest of my items without charging me more money. At this point, it isn't about money but more so the job isn't completed after 12 hours. The owner doesn't care about how I feel because he has 20 years of reputable service and I'm apparently the only one to have ever complained. The movers were unprofessional and came ill prepared to move my house. The truck was simply too small. The men requested to not wear their face mask even though it is the law given the pandemic. I shouldn't have to confront them on this or be put in the position to police them. This creates a health risk that the company doesn't enforce good health practice. They did not keep their distance to myself or my family while not covering their face properly. Three men were small and inadequate to move a full house. The workers lacked experience in disassembly/reassembly. I was told they are professional and could do it all. It is unacceptable to take over one hour to disassemble one bed! When escalated, David said he disagrees that it took one hour. How do you argue facts and that I have witnesses? He wouldn't accept my word as if I'm trying to get over on him. I just want my stuff moved! I was told that I didn't need to unload the dresser and that they could just tape it up and move. I had to unload all the dressers and clothes were left in the closet. I ended up doing a lot of the manual work myself. They took numerous hours to disassemble and did not completely reassembly all of my furniture that was disassembled. They did not secure my items in the truck and we had to notify them to pull over before the stereo fell out of the truck. Instead of unloading and assembling my furniture, 2 men worked on organizing and cleaning their truck. They say it was part of the details that I failed to read. Just for readers to know, you are paying an hour for them to clean and tidy their trucks. I shouldn't have to babysit movers to ensure they weren't screwing around. The movers left all the tape and garbage at my new house which is unacceptable. Other than a couple of yellow dot boxes that I had asked to moved to the garage, the movers placed many red/green labeled boxes in the garage which is the wrong destination. The movers argued with me that the tall dresser wasn't labeled and belonged in the garage. I had to tell them many times to move it to the office and they argued with me. When they remove their padding, you will find two labels (see photos). I shouldn't have to be put in the position to argue with them. My family had to reassembly the dining room table and office table so I can't show pictures of that. I can only show pictures of how they left the backyard. Furthermore, I still have another truck load of stuff that I need to move. The owner refused to send another truck because I asked the movers to stop. The job began after 8am and ended at 8:20pm. Essentially, not only are they unprofessional but the owner is promoting poor labor practice expecting their employees to work beyond 12 hours into the middle of the night. The highlight of it all, when I addressed the situation, Ashish hung up on me. They will claim because I was yelling at them. He was blaming me for everything. They didn't apologize. At the end of the day, it wasn't so much about the money but the fact that it was 12 hours + and the job wasn't done. I should mention, they didn't charge me for a couple of boxes.... but charged me for 13 hours (driving time is doubled) . I rather have paid for the couple of boxes and had a completed job in a reasonable amount of time. My friend moved from SJ to Gilroy with a 3 bed/2 bath and only took 4 hours. If I was wrong in the estimate, the moving company should have quickly remedy the situation and sent a new truck and adequate team. That would have been professional and the right thing to do. Communication is a two way responsibility. Read More

DZ K.

Milpitas, CA

2018-04-14

These guys helped me move my stuff the other day. They were friendly and seem professional. But one of the guys scratched my newly painted wall. It really bothered me when he said it was normal for that too happen. I thought "really?". I've hired movers in the past and that's never happened before. Also, I just discovered today there's a big crack on my coffee table and scratches on my bookshelf. It's fucking outrageous! They should have dismantled my coffee table before moving. Not wrap it as it is. Also, the pads they used to wrap my white canvas sofa is dirty. Now my sofa is looking gross. I should have checked my furnitures before they left. I was blinded by their friendliness. I'm so disappointed. I even gave them a lot of tip because they made me feel obligated and I thought they deserve it. You can't trust people these days smh Read More

DZ K.

Milpitas, CA

2018-04-14

These guys helped me move my stuff the other day. They were friendly and seem professional. But one of the guys scratched my newly painted wall. It really bothered me when he said it was normal for that too happen. I thought "really?". I've hired movers in the past and that's never happened before. Also, I just discovered today there's a big crack on my coffee table and scratches on my bookshelf. It's fucking outrageous! They should have dismantled my coffee table before moving. Not wrap it as it is. Also, the pads they used to wrap my white canvas sofa is dirty. Now my sofa is looking gross. I should have checked my furnitures before they left. I was blinded by their friendliness. I'm so disappointed. I even gave them a lot of tip because they made me feel obligated and I thought they deserve it. You can't trust people these days smh Read More

DZ K.

Milpitas, CA

2018-04-14

These guys helped me move my stuff the other day. They were friendly and seem professional. But one of the guys scratched my newly painted wall. It really bothered me when he said it was normal for that too happen. I thought "really?". I've hired movers in the past and that's never happened before. Also, I just discovered today there's a big crack on my coffee table and scratches on my bookshelf. It's fucking outrageous! They should have dismantled my coffee table before moving. Not wrap it as it is. Also, the pads they used to wrap my white canvas sofa is dirty. Now my sofa is looking gross. I should have checked my furnitures before they left. I was blinded by their friendliness. I'm so disappointed. I even gave them a lot of tip because they made me feel obligated and I thought they deserve it. You can't trust people these days smh Read More

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