Southern Cross moving
Reviews 175 | Images 27
4.15
4445 Hancock Bridge Pkwy, Cape Coral, FL, USA
Moving Services:Local Movers, Auto Transport Services, Office Movers
Years In Business: 13
Southern Cross moving Moving Stories
Yvonne R.
FL, FL
2023-01-06
Never never never hired Southern Cross Moving. While the owner is a nice guy, the company is unprofessional and uses inexperienced movers. I should have known immediately to cancel my move when they first arrived -- VERY LATE! Not only did a four hour move take two days, but they scratched two pieces of very expensive furniture and many of the screws necessary to put our beds back together.
I could go on with the problems associated with our move, but suffice to say that you should not hire them under any circumstances. Read More
Yvonne R.
FL, FL
2023-01-06
Never never never hired Southern Cross Moving. While the owner is a nice guy, the company is unprofessional and uses inexperienced movers. I should have known immediately to cancel my move when they first arrived -- VERY LATE! Not only did a four hour move take two days, but they scratched two pieces of very expensive furniture and many of the screws necessary to put our beds back together.
I could go on with the problems associated with our move, but suffice to say that you should not hire them under any circumstances. Read More
Yvonne R.
FL, FL
2023-01-06
Never never never hired Southern Cross Moving. While the owner is a nice guy, the company is unprofessional and uses inexperienced movers. I should have known immediately to cancel my move when they first arrived -- VERY LATE! Not only did a four hour move take two days, but they scratched two pieces of very expensive furniture and many of the screws necessary to put our beds back together.
I could go on with the problems associated with our move, but suffice to say that you should not hire them under any circumstances. Read More
Yvonne R.
FL, FL
2023-01-06
Never never never hired Southern Cross Moving. While the owner is a nice guy, the company is unprofessional and uses inexperienced movers. I should have known immediately to cancel my move when they first arrived -- VERY LATE! Not only did a four hour move take two days, but they scratched two pieces of very expensive furniture and many of the screws necessary to put our beds back together.
I could go on with the problems associated with our move, but suffice to say that you should not hire them under any circumstances. Read More
Barry L.
Milford, MA
2022-09-11
I had a last minute, next day request for labor to help pack a 15' Uhall from a storage unit. I was referred to Greg and he sent a person the next day to help. With the help of Chris and his proper placement of packaging we were able to tackle this job quickly and everything was secured including by motorcycle Read More
Mark Trautman
recommends
Southern Cross moving
2022-09-01
we’re terrible with names but the 2 guys that moved our stuff from a fully packed pod 4 houses down into our home ,,,, unbelievable
,, I figured an all day affair
They came at 10:30 and were off to another job by 1:30 ,, we had the heaviest stuff in that pod
,, in the blazing hot heat and sun ,,
again terrible with names they were brothers
Tattoo guy and his ox for a brother
Nice guys , total pro all around
Cant praise them enough
Highly recommended
Thank you 🙏 😊
What’s not shown is a weight bench , a 5 drawer tool box , other power tools Read More
Mark Trautman
recommends
Southern Cross moving
2022-09-01
we’re terrible with names but the 2 guys that moved our stuff from a fully packed pod 4 houses down into our home ,,,, unbelievable
,, I figured an all day affair
They came at 10:30 and were off to another job by 1:30 ,, we had the heaviest stuff in that pod
,, in the blazing hot heat and sun ,,
again terrible with names they were brothers
Tattoo guy and his ox for a brother
Nice guys , total pro all around
Cant praise them enough
Highly recommended
Thank you 🙏 😊
What’s not shown is a weight bench , a 5 drawer tool box , other power tools Read More
Mark Trautman
recommends
Southern Cross moving
2022-09-01
we’re terrible with names but the 2 guys that moved our stuff from a fully packed pod 4 houses down into our home ,,,, unbelievable
,, I figured an all day affair
They came at 10:30 and were off to another job by 1:30 ,, we had the heaviest stuff in that pod
,, in the blazing hot heat and sun ,,
again terrible with names they were brothers
Tattoo guy and his ox for a brother
Nice guys , total pro all around
Cant praise them enough
Highly recommended
Thank you 🙏 😊
What’s not shown is a weight bench , a 5 drawer tool box , other power tools Read More
Mark Trautman
recommends
Southern Cross moving
2022-09-01
we’re terrible with names but the 2 guys that moved our stuff from a fully packed pod 4 houses down into our home ,,,, unbelievable
,, I figured an all day affair
They came at 10:30 and were off to another job by 1:30 ,, we had the heaviest stuff in that pod
,, in the blazing hot heat and sun ,,
again terrible with names they were brothers
Tattoo guy and his ox for a brother
Nice guys , total pro all around
Cant praise them enough
Highly recommended
Thank you 🙏 😊
What’s not shown is a weight bench , a 5 drawer tool box , other power tools Read More
Mark Trautman
recommends
Southern Cross moving
2022-09-01
we’re terrible with names but the 2 guys that moved our stuff from a fully packed pod 4 houses down into our home ,,,, unbelievable
,, I figured an all day affair
They came at 10:30 and were off to another job by 1:30 ,, we had the heaviest stuff in that pod
,, in the blazing hot heat and sun ,,
again terrible with names they were brothers
Tattoo guy and his ox for a brother
Nice guys , total pro all around
Cant praise them enough
Highly recommended
Thank you 🙏 😊
What’s not shown is a weight bench , a 5 drawer tool box , other power tools Read More
John K.
Estero, FL
2022-08-13
Had a local move Lehigh to a new address in Lehigh. Move was under 10 miles. Needless to say the guys were fast, turns out to fast, after they left I discovered a broken tv and deep scratches in entertainment center. The owner, Greg, assured he would take care of the issue but alll that was done was a email of their insurance policies, which was never discussed before the move so the insurance that was purchasable was at no use anymore. So now I'm stuck with some broken items and would never recommend this company to anyone! Read More
John K.
Estero, FL
2022-08-13
Had a local move Lehigh to a new address in Lehigh. Move was under 10 miles. Needless to say the guys were fast, turns out to fast, after they left I discovered a broken tv and deep scratches in entertainment center. The owner, Greg, assured he would take care of the issue but alll that was done was a email of their insurance policies, which was never discussed before the move so the insurance that was purchasable was at no use anymore. So now I'm stuck with some broken items and would never recommend this company to anyone! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More
Juliana Negulescu
2022-07-20
Where do I even begin? We used Southern Cross Moving to pack and move us since we have a six week old newborn. The movers didn’t show up until 10:20am when we were specifically told they’d be there at 9:00am. We didn’t receive a courtesy call, so we had to call the company to ask where the movers were the day of our moving day. Then, our movers told us we didn’t have to stay and that most people don’t while they pack up the house so we could head to our new house, so we did. As we were unpacking, we noticed missing items…16 to be exact. Curtains were left up, they threw away our bathroom garbage can in our kitchen garbage can, picture frames still hanging up, shelves were left on the floor, vacuums were left, plants left were behind and the list goes on and on. I had to make a trip back to our old place to move the remaining items to our new house. When I reached out to the owner, Greg, he agreed upon giving us a partial refund since the job we paid his team to do was not completed. He stopped communicating with us for days then sent us a very unprofessional response back on multiple occasions. I’ve never worked with someone so disrespectful towards paying customers before in my life. We still, to this day, have not received our promised and agreed upon partial refund. I HIGHLY encourage you to look elsewhere for a moving company!!
Update after the owners response: I sent him pictures of all 16 items and can provide them on here for your reference. I don’t appreciate being spoken to that way as I’m a paying customer, exactly why I would never recommend you to anybody for moving! I have never received any statement saying you’re going to send us a check, I don’t appreciate being lied to. Especially to make yourself look good on a public review for them. You’ve also been reported to the Better Business Bureau in hopes no one experiences what my husband and I have! Read More