Sorensen Moving & Storage
Reviews 165 | Images 8
4.56
Sorensen Moving & Storage, 603 W Landstreet Rd, Orlando, FL 32824, USA
Moving Services:Local Movers, Long Distance Movers, International Moving Companies, Auto Transport Services, Corporate Relocation Services, Office Movers, Commercial Relocation
Years In Business: 12
Agent Of
Sorensen Moving & Storage Moving Stories
Dani Ivanova
2023-03-03
My family had the unfortunate experience of working with this moving company as it came recommended by our realtor. It was an incredibly easy move from one house to another in the same complex and it included only several pieces of furniture as we moved the smaller items.
My issues were:
- the moving crew arrived late with no warning / were slightly disorganized
- I had inquired into shoe covers in my new home the day before, but the crew didn't have any so some of them were walking around on our brand new carpet with shoes on.
- I'm not even sure how you can do this, but for less than 2 min truck ride from one house to the next, they broke the leg of our dresser, so this item became almost unusable.
- they broke my husbada's bookshelf (it somehow split open)
- when moving furniture to the second floor, they dinged our brand new wall and made a hole. One of the crew members tried to fill it in, but even with that it looks off as the color is not the same.
Overall - very SLOPPY job for a such an easy move.
Then I had the unfortunate experience of dealing with their customer service, Justyn Cole - in their bus dev group. He was utterly unprofessional, not understanding and definitely not accommodating.
If you can avoid this company, definitely do! Not worth the money, hassle and negative experience! Read More
Dani Ivanova
2023-03-03
My family had the unfortunate experience of working with this moving company as it came recommended by our realtor. It was an incredibly easy move from one house to another in the same complex and it included only several pieces of furniture as we moved the smaller items.
My issues were:
- the moving crew arrived late with no warning / were slightly disorganized
- I had inquired into shoe covers in my new home the day before, but the crew didn't have any so some of them were walking around on our brand new carpet with shoes on.
- I'm not even sure how you can do this, but for less than 2 min truck ride from one house to the next, they broke the leg of our dresser, so this item became almost unusable.
- they broke my husbada's bookshelf (it somehow split open)
- when moving furniture to the second floor, they dinged our brand new wall and made a hole. One of the crew members tried to fill it in, but even with that it looks off as the color is not the same.
Overall - very SLOPPY job for a such an easy move.
Then I had the unfortunate experience of dealing with their customer service, Justyn Cole - in their bus dev group. He was utterly unprofessional, not understanding and definitely not accommodating.
If you can avoid this company, definitely do! Not worth the money, hassle and negative experience! Read More
Dani I.
White Plains, NY
2023-03-03
My family had the unfortunate experience of working with this moving company as it came recommended by our realtor. It was an incredibly easy move from one house to another in the same complex and it included only several pieces of furniture as we moved the smaller items.
My issues were:
- the moving crew arrived late with no warning / were slightly disorganized
- I had inquired into shoe covers in my new home the day before, but the crew didn't have any so some of them were walking around on our brand new carpet with shoes on.
- I'm not even sure how you can do this, but for less than 2 min truck ride from one house to the next, they broke the leg of our dresser, so this item became almost unusable.
- they broke my husbada's bookshelf (it somehow split open)
- when moving furniture to the second floor, they dinged our brand new wall and made a hole. One of the crew members tried to fill it in, but even with that it looks off as the color is not the same.
Overall - very SLOPPY job for a such an easy move.
Then I had the unfortunate experience of dealing with their customer service, Justyn Cole - in their bus dev group. He was utterly unprofessional, not understanding and definitely not accommodating.
If you can avoid this company, definitely do! Not worth the money, hassle and negative experience! Read More
Dani I.
White Plains, NY
2023-03-03
My family had the unfortunate experience of working with this moving company as it came recommended by our realtor. It was an incredibly easy move from one house to another in the same complex and it included only several pieces of furniture as we moved the smaller items.
My issues were:
- the moving crew arrived late with no warning / were slightly disorganized
- I had inquired into shoe covers in my new home the day before, but the crew didn't have any so some of them were walking around on our brand new carpet with shoes on.
- I'm not even sure how you can do this, but for less than 2 min truck ride from one house to the next, they broke the leg of our dresser, so this item became almost unusable.
- they broke my husbada's bookshelf (it somehow split open)
- when moving furniture to the second floor, they dinged our brand new wall and made a hole. One of the crew members tried to fill it in, but even with that it looks off as the color is not the same.
Overall - very SLOPPY job for a such an easy move.
Then I had the unfortunate experience of dealing with their customer service, Justyn Cole - in their bus dev group. He was utterly unprofessional, not understanding and definitely not accommodating.
If you can avoid this company, definitely do! Not worth the money, hassle and negative experience! Read More
Justin Murphy
2019-01-01
I have hired a couple movers in my day, and never have I been impressed until I hired Sorensen! I quoted all the local movers and Sorensen was the only one that did not have an hourly rate but had someone come to my home and quote my move where I was locked into a rate. I was sold! Because if the truck breaks down or a rain storm hits and it takes longer, I still pay what was quoted! I was even more impressed when Manny and Justin arrived on time, dressed in uniform and moved my belongings very quickly and officiantly! I am 100% requesting Manny and Justin for my next move! Thank you guys for taking the stress of moving away! Read More
Amber Murphy
2018-12-21
Sorensen Moving and Storage was an exceptional moving service to have move my items. I was nervous about moving but Justyn came out to my home and walked me through the entire process and was available to answer questions during my move. The guys were great who came out they were quick. The nice part was only paying what was quoted, which was extremely nice because we moved items out of a storage unit and on a Saturday morning the place was busy. Thank you guys and I would highly suggest this company! Read More
