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Russell's Moving and Storage
Reviews 115 | Images 8
rating
4.49

1201 Arroyo St,San Fernando,CA 91340

Moving Services:
Local Movers, Long Distance Movers, Office Movers

Russell's Moving and Storage Moving Stories

Teresa R.

Rancho Cucamonga, CA

2019-12-14

ratings
Movers review I hired Russels moving and storage for my home move.  I was impressed by his sales team and in speaking with Russel as he spoke highly and regarded his team and company as the most affordable and the best in Los Angeles.   His pricing needed to be negotiated as his initial estimate was too high for my 4 bedroom home.   I was very disappointed to find out that he sent 4 men and one truck which was a huge problem as they had to do 3 trips in a 9 hour day to complete my move.  I was extremely upset that several pieces of high end furniture was scraped and one of my leather couches had a small tear . I took the extra time to bubble wrap/ shrink wrap all my furniture They were careless, unprofessional and I even had to clean up blood from one of the movers as he cut his finger.  The team that was sent was not what he described.  They were not upscale and extremely slow.  The foreman did very little and actually damaged my wall.   Overall I keep finding more and more damage to my precious furniture and what made it all unsettling was that Russel wanted to charge me more the next day after already he had negotiated his final price.   I would be reluctant to refer Russels moving.  If you use this company please get upfront details on pricing and make sure you are vigilant of the movers. Read More

Teresa R.

Rancho Cucamonga, CA

2019-12-14

ratings
Movers review I hired Russels moving and storage for my home move.  I was impressed by his sales team and in speaking with Russel as he spoke highly and regarded his team and company as the most affordable and the best in Los Angeles.   His pricing needed to be negotiated as his initial estimate was too high for my 4 bedroom home.   I was very disappointed to find out that he sent 4 men and one truck which was a huge problem as they had to do 3 trips in a 9 hour day to complete my move.  I was extremely upset that several pieces of high end furniture was scraped and one of my leather couches had a small tear . I took the extra time to bubble wrap/ shrink wrap all my furniture They were careless, unprofessional and I even had to clean up blood from one of the movers as he cut his finger.  The team that was sent was not what he described.  They were not upscale and extremely slow.  The foreman did very little and actually damaged my wall.   Overall I keep finding more and more damage to my precious furniture and what made it all unsettling was that Russel wanted to charge me more the next day after already he had negotiated his final price.   I would be reluctant to refer Russels moving.  If you use this company please get upfront details on pricing and make sure you are vigilant of the movers. Read More

Teresa R.

Rancho Cucamonga, CA

2019-12-14

ratings
Movers review I hired Russels moving and storage for my home move.  I was impressed by his sales team and in speaking with Russel as he spoke highly and regarded his team and company as the most affordable and the best in Los Angeles.   His pricing needed to be negotiated as his initial estimate was too high for my 4 bedroom home.   I was very disappointed to find out that he sent 4 men and one truck which was a huge problem as they had to do 3 trips in a 9 hour day to complete my move.  I was extremely upset that several pieces of high end furniture was scraped and one of my leather couches had a small tear . I took the extra time to bubble wrap/ shrink wrap all my furniture They were careless, unprofessional and I even had to clean up blood from one of the movers as he cut his finger.  The team that was sent was not what he described.  They were not upscale and extremely slow.  The foreman did very little and actually damaged my wall.   Overall I keep finding more and more damage to my precious furniture and what made it all unsettling was that Russel wanted to charge me more the next day after already he had negotiated his final price.   I would be reluctant to refer Russels moving.  If you use this company please get upfront details on pricing and make sure you are vigilant of the movers. Read More

Teresa R.

Rancho Cucamonga, CA

2019-12-14

ratings
Movers review I hired Russels moving and storage for my home move.  I was impressed by his sales team and in speaking with Russel as he spoke highly and regarded his team and company as the most affordable and the best in Los Angeles.   His pricing needed to be negotiated as his initial estimate was too high for my 4 bedroom home.   I was very disappointed to find out that he sent 4 men and one truck which was a huge problem as they had to do 3 trips in a 9 hour day to complete my move.  I was extremely upset that several pieces of high end furniture was scraped and one of my leather couches had a small tear . I took the extra time to bubble wrap/ shrink wrap all my furniture They were careless, unprofessional and I even had to clean up blood from one of the movers as he cut his finger.  The team that was sent was not what he described.  They were not upscale and extremely slow.  The foreman did very little and actually damaged my wall.   Overall I keep finding more and more damage to my precious furniture and what made it all unsettling was that Russel wanted to charge me more the next day after already he had negotiated his final price.   I would be reluctant to refer Russels moving.  If you use this company please get upfront details on pricing and make sure you are vigilant of the movers. Read More

Judy I.

Venice, CA

2019-11-10

ratings
Wouldn't life be wonderful if all companies and organizations were as responsive, thoughtful, helpful, thorough, kind and well organized as is Russells.  What a delight everyone associated with Russells made our huge and complex move Los Angeles to relocating in Oregon.  A very special thanks to Omar, Ceasar, and Tim who were with us from start to finish.  This is without a doubt and special mixing company!  Go no further! Read More

Martin A.

San Fernando, Los Angeles, CA

2018-04-12

ratings
These men work unbelievably quick and efficient. I was gone for a couple hours fixing some stuff for my new place and I came back and they were already done. They tight wrap everything to make sure everything is in the same exact condition they picked it up in. Definitely rolling with these guys for my next move. Read More

Mike P.

Long Beach, CA

2017-10-17

ratings
beware ....!!! the worst movers possible the loaders / delivery crew are super lazy very mouthy!   and really upset the neighbors by blocking the street... never ever again... Read More

Laura A.

Sherman Oaks, CA

2017-05-06

ratings
EXCELLENT SERVICE!! when i contacted Russell's about my move, i spoke with a lovely young lady by the name of Monet; and thankfully, she was my contact start to finish. Monet was professional, warm & truly cares about her clients.  The gentleman that came out to give the estimate was Eloy, he is an outstanding man!! Not only was his estimate fair (excellent price!!) and spot on; he works tirelessly to ensure you, the client are happy!!  Thankfully Eloy was the foreman on our move which was completed over two days because we moved the house first then the 10x25 storage bin second. This was a HUGE job and I am a fanatic about things being done right.. luckily so is Eloy!  These guys are fast AND they work SO hard AND they are careful.  I am very thankful for these people.  It was very hot both days that we moved earlier this week and these people could not have been more pleasant and accommodating to us.  Moving is stressful enough and having a great team helping you is key!  I AM VERY THANKFUL TO RUSSELL'S for doing such an EXCELLENT job for us!!!! Read More

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