Rex Moving
Reviews 80 | Images 11
4.15
7573 46th Ave N, St. Petersburg, FL 33709, USA
Moving Services:Local Movers, Corporate Relocation Services, Office Movers, Junk Removal, Commercial Relocation
Years In Business: 40
Rex Moving Moving Stories
Nicole Johnson
recommends
Rex Moving
2023-06-03
Absolutely the worst experience ever. They charged my 81 yr old mom $8k to move to another state. They moved her "hillbilly style" and left 1/3 of her items in another state. They damaged 2 valuable designer chairs and refused to get them fixed. One guy stole while he was there from us. Don't trust these people! This picture was them driving up the street to the new place for $8,000. Plus, some were on drugs and screaming and carrying on about stealing keys, etc. The only positive thing was her worker Steve out of everyone. He "tried" to keep Gale calm & was the only one working. Read More
Lisa Stichler-Parfitt
recommends
Rex Moving
2019-08-14
I had such a great experience. Found these guys VERY last minute and they were so accommodating. Everything wrapped and unwrapped with care. Super friendly movers who went out of their way to make sure there was nothing left to move or lift before leaving. I am so happy we found them and would recommend to anyone.
To the previous bad reviewer, I would say people usually treat you with the same energy you project. Human beings need breaks. Moving takes all day, plan accordingly. I couldn’t have asked for better experience. Read More
Rositsa Aleksandrova
recommends
Rex Moving
2018-10-31
Gale Valente you did such an amazing job with moving absolutely everything! I am forever grateful and really appreciate the professionalism in packing, moving, storing, dealing with all unexpected issues and the fact that you need to rent different smaller trucks in order to get the stuff up those stip curvy hills... honestly... I HIT THE JACKPOT FOR FINDING YOU! Read More
Rositsa Aleksandrova
recommends
Rex Moving
2018-10-31
Gale Valente you did such an amazing job with moving absolutely everything! I am forever grateful and really appreciate the professionalism in packing, moving, storing, dealing with all unexpected issues and the fact that you need to rent different smaller trucks in order to get the stuff up those stip curvy hills... honestly... I HIT THE JACKPOT FOR FINDING YOU! Read More
Rositsa Aleksandrova
recommends
Rex Moving
2018-10-31
Gale Valente you did such an amazing job with moving absolutely everything! I am forever grateful and really appreciate the professionalism in packing, moving, storing, dealing with all unexpected issues and the fact that you need to rent different smaller trucks in order to get the stuff up those stip curvy hills... honestly... I HIT THE JACKPOT FOR FINDING YOU! Read More
Rositsa Aleksandrova
recommends
Rex Moving
2018-10-31
Gale Valente you did such an amazing job with moving absolutely everything! I am forever grateful and really appreciate the professionalism in packing, moving, storing, dealing with all unexpected issues and the fact that you need to rent different smaller trucks in order to get the stuff up those stip curvy hills... honestly... I HIT THE JACKPOT FOR FINDING YOU! Read More
Rositsa Aleksandrova
recommends
Rex Moving
2018-10-31
Gale Valente you did such an amazing job with moving absolutely everything! I am forever grateful and really appreciate the professionalism in packing, moving, storing, dealing with all unexpected issues and the fact that you need to rent different smaller trucks in order to get the stuff up those stip curvy hills... honestly... I HIT THE JACKPOT FOR FINDING YOU! Read More
Tishian P.
2018-04-14
DO NOT TRUST THIS MOVER! Especially with your piano! READ ENTIRE REVIEW I had a beautiful baby grand piano that I needed stored and then moved. I met with Gale (the owner) who told me stories about any bad review she had trying to explain them away (like I’m sure she will do with this one). She told me the person was crazy or gave me some BS excuse why they were mad but it wasn’t the company’s fault. The piano belonged to my father who had passed away and is very important to me. My piano was picked up on late August 2017 and set to be stored then delivered to my new home which closed at the beginning of September. The hurricane caused some delays which is understandable but Gale was difficult to reach and would not commit to a date... I reached out regularly and was very patient and understanding (I have records of all communications). Finally, we set a delivery date for October. Well, they showed up on 10/20 with the WRONG PIANO! I was in tears. After waiting almost three months, they brought a completely different piano! Where was my piano?!?! She told me afterwards that this had never happened in the history of the company and that she fired the man who pulled the wrong piano. Then, a week later, she sets up a delivery date for the right piano with no notice (she texted me with ONE day of notice asking if they could deliver it the next day). I replied that I would be there even though I would have to move some things around to accommodate it. I get a call that day from the man she said she fired, telling me they can’t come and will come the next weekend instead (so I changed my schedule AGAIN to accommodate for it). Then I get a call the next weekend pushing it back again!!!! I text Gale about this and she suggests they bring it early in the morning one day before I head to work. She suggests that if I can’t do that, they will have to drive to PA With my piano on a truck and then drop it off on their way back. I was frustrated at this point. I did not want them taking my piano out of state and back risking damage. Finally, we worked out for them to drop it off on their way out of state in the afternoon when I was home from work. Gale was sure to let me know how much trouble this was and she kept reminding me of the cost and telling me I needed to pay cash on delivery. I was shocked. Piano was delivered 11/8/17. The man she “fired” brought it along with another guy I had never met before. They wouldn’t even open the van door to get it off the van until I have them cash. When they opened the door I noticed that one moving blanket was hastily draped over my piano. When it got inside the house and was set up, I noticed a large chip in the polished finish that was not there before. The mover that I had never met before felt terrible... I was in tears. They called Gale who basically told them to just get the **** out of there. I texted her before and after pictures. She claimed there as glare on the pictures and that the piano was well wrapped and must have been damaged before they ever picked it up from my previous home. She told the guy to offer me $100 back and leave. I could hear her on his phone. I did not accept the money. I don’t know what to do about this. I couldn’t even bring myself to write this review until now because it really hurt me deeply. I pray that no one else has this nightmare of an experience. I intend to contact the BBB about her and her company. Someone should stop this from happening to other people. I’m disgusted with Gale and her company. She is unprofessional and it was a NIGHTMARE. Read More
Tishian P.
2018-04-14
DO NOT TRUST THIS MOVER! Especially with your piano! READ ENTIRE REVIEW I had a beautiful baby grand piano that I needed stored and then moved. I met with Gale (the owner) who told me stories about any bad review she had trying to explain them away (like I’m sure she will do with this one). She told me the person was crazy or gave me some BS excuse why they were mad but it wasn’t the company’s fault. The piano belonged to my father who had passed away and is very important to me. My piano was picked up on late August 2017 and set to be stored then delivered to my new home which closed at the beginning of September. The hurricane caused some delays which is understandable but Gale was difficult to reach and would not commit to a date... I reached out regularly and was very patient and understanding (I have records of all communications). Finally, we set a delivery date for October. Well, they showed up on 10/20 with the WRONG PIANO! I was in tears. After waiting almost three months, they brought a completely different piano! Where was my piano?!?! She told me afterwards that this had never happened in the history of the company and that she fired the man who pulled the wrong piano. Then, a week later, she sets up a delivery date for the right piano with no notice (she texted me with ONE day of notice asking if they could deliver it the next day). I replied that I would be there even though I would have to move some things around to accommodate it. I get a call that day from the man she said she fired, telling me they can’t come and will come the next weekend instead (so I changed my schedule AGAIN to accommodate for it). Then I get a call the next weekend pushing it back again!!!! I text Gale about this and she suggests they bring it early in the morning one day before I head to work. She suggests that if I can’t do that, they will have to drive to PA With my piano on a truck and then drop it off on their way back. I was frustrated at this point. I did not want them taking my piano out of state and back risking damage. Finally, we worked out for them to drop it off on their way out of state in the afternoon when I was home from work. Gale was sure to let me know how much trouble this was and she kept reminding me of the cost and telling me I needed to pay cash on delivery. I was shocked. Piano was delivered 11/8/17. The man she “fired” brought it along with another guy I had never met before. They wouldn’t even open the van door to get it off the van until I have them cash. When they opened the door I noticed that one moving blanket was hastily draped over my piano. When it got inside the house and was set up, I noticed a large chip in the polished finish that was not there before. The mover that I had never met before felt terrible... I was in tears. They called Gale who basically told them to just get the **** out of there. I texted her before and after pictures. She claimed there as glare on the pictures and that the piano was well wrapped and must have been damaged before they ever picked it up from my previous home. She told the guy to offer me $100 back and leave. I could hear her on his phone. I did not accept the money. I don’t know what to do about this. I couldn’t even bring myself to write this review until now because it really hurt me deeply. I pray that no one else has this nightmare of an experience. I intend to contact the BBB about her and her company. Someone should stop this from happening to other people. I’m disgusted with Gale and her company. She is unprofessional and it was a NIGHTMARE. Read More
Tishian P.
2018-04-14
DO NOT TRUST THIS MOVER! Especially with your piano! READ ENTIRE REVIEW I had a beautiful baby grand piano that I needed stored and then moved. I met with Gale (the owner) who told me stories about any bad review she had trying to explain them away (like I’m sure she will do with this one). She told me the person was crazy or gave me some BS excuse why they were mad but it wasn’t the company’s fault. The piano belonged to my father who had passed away and is very important to me. My piano was picked up on late August 2017 and set to be stored then delivered to my new home which closed at the beginning of September. The hurricane caused some delays which is understandable but Gale was difficult to reach and would not commit to a date... I reached out regularly and was very patient and understanding (I have records of all communications). Finally, we set a delivery date for October. Well, they showed up on 10/20 with the WRONG PIANO! I was in tears. After waiting almost three months, they brought a completely different piano! Where was my piano?!?! She told me afterwards that this had never happened in the history of the company and that she fired the man who pulled the wrong piano. Then, a week later, she sets up a delivery date for the right piano with no notice (she texted me with ONE day of notice asking if they could deliver it the next day). I replied that I would be there even though I would have to move some things around to accommodate it. I get a call that day from the man she said she fired, telling me they can’t come and will come the next weekend instead (so I changed my schedule AGAIN to accommodate for it). Then I get a call the next weekend pushing it back again!!!! I text Gale about this and she suggests they bring it early in the morning one day before I head to work. She suggests that if I can’t do that, they will have to drive to PA With my piano on a truck and then drop it off on their way back. I was frustrated at this point. I did not want them taking my piano out of state and back risking damage. Finally, we worked out for them to drop it off on their way out of state in the afternoon when I was home from work. Gale was sure to let me know how much trouble this was and she kept reminding me of the cost and telling me I needed to pay cash on delivery. I was shocked. Piano was delivered 11/8/17. The man she “fired” brought it along with another guy I had never met before. They wouldn’t even open the van door to get it off the van until I have them cash. When they opened the door I noticed that one moving blanket was hastily draped over my piano. When it got inside the house and was set up, I noticed a large chip in the polished finish that was not there before. The mover that I had never met before felt terrible... I was in tears. They called Gale who basically told them to just get the **** out of there. I texted her before and after pictures. She claimed there as glare on the pictures and that the piano was well wrapped and must have been damaged before they ever picked it up from my previous home. She told the guy to offer me $100 back and leave. I could hear her on his phone. I did not accept the money. I don’t know what to do about this. I couldn’t even bring myself to write this review until now because it really hurt me deeply. I pray that no one else has this nightmare of an experience. I intend to contact the BBB about her and her company. Someone should stop this from happening to other people. I’m disgusted with Gale and her company. She is unprofessional and it was a NIGHTMARE. Read More
Tishian P.
2018-04-14
DO NOT TRUST THIS MOVER! Especially with your piano! READ ENTIRE REVIEW I had a beautiful baby grand piano that I needed stored and then moved. I met with Gale (the owner) who told me stories about any bad review she had trying to explain them away (like I’m sure she will do with this one). She told me the person was crazy or gave me some BS excuse why they were mad but it wasn’t the company’s fault. The piano belonged to my father who had passed away and is very important to me. My piano was picked up on late August 2017 and set to be stored then delivered to my new home which closed at the beginning of September. The hurricane caused some delays which is understandable but Gale was difficult to reach and would not commit to a date... I reached out regularly and was very patient and understanding (I have records of all communications). Finally, we set a delivery date for October. Well, they showed up on 10/20 with the WRONG PIANO! I was in tears. After waiting almost three months, they brought a completely different piano! Where was my piano?!?! She told me afterwards that this had never happened in the history of the company and that she fired the man who pulled the wrong piano. Then, a week later, she sets up a delivery date for the right piano with no notice (she texted me with ONE day of notice asking if they could deliver it the next day). I replied that I would be there even though I would have to move some things around to accommodate it. I get a call that day from the man she said she fired, telling me they can’t come and will come the next weekend instead (so I changed my schedule AGAIN to accommodate for it). Then I get a call the next weekend pushing it back again!!!! I text Gale about this and she suggests they bring it early in the morning one day before I head to work. She suggests that if I can’t do that, they will have to drive to PA With my piano on a truck and then drop it off on their way back. I was frustrated at this point. I did not want them taking my piano out of state and back risking damage. Finally, we worked out for them to drop it off on their way out of state in the afternoon when I was home from work. Gale was sure to let me know how much trouble this was and she kept reminding me of the cost and telling me I needed to pay cash on delivery. I was shocked. Piano was delivered 11/8/17. The man she “fired” brought it along with another guy I had never met before. They wouldn’t even open the van door to get it off the van until I have them cash. When they opened the door I noticed that one moving blanket was hastily draped over my piano. When it got inside the house and was set up, I noticed a large chip in the polished finish that was not there before. The mover that I had never met before felt terrible... I was in tears. They called Gale who basically told them to just get the **** out of there. I texted her before and after pictures. She claimed there as glare on the pictures and that the piano was well wrapped and must have been damaged before they ever picked it up from my previous home. She told the guy to offer me $100 back and leave. I could hear her on his phone. I did not accept the money. I don’t know what to do about this. I couldn’t even bring myself to write this review until now because it really hurt me deeply. I pray that no one else has this nightmare of an experience. I intend to contact the BBB about her and her company. Someone should stop this from happening to other people. I’m disgusted with Gale and her company. She is unprofessional and it was a NIGHTMARE. Read More