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Ponte Vedra Movers
Reviews 216 | Images 8
rating
3.50

Ponte Vedra Movers, 4265 Mickler Rd, Ponte Vedra Beach, FL 32082, USA

Moving Services:
Local Movers, Long Distance Movers, Office Movers, Commercial Relocation
Years In Business: 30

Ponte Vedra Movers Moving Stories

Erica B

2021-12-21

ratings
Our crew was amazing! Made our move less stressful. Thanks Thomas & Louis! Read More

Holly Hayes

2021-06-30

ratings
I have been a realtor since 2008 and over the years have recommended PV Movers to many clients. Naturally, for a personal move, I chose to have them handle moving the furniture only. Unfortunately, it was a disaster. Not only did it take significantly longer than it should have, furniture, walls and hardwood floors were damaged in the home we were leaving and sheetrock in the new home we moved to was damaged also in the process. It seemed as if one of the movers was very new or brand new to moving and was being trained. In good faith and because I had recommended them over the years, I paid the bill at completion, noting that there were some problems and expected that I would be taken care of. They sent a person out to make repairs, some of which were fine (sheetrock and paint), but the flooring was further damaged and just a mess (see photo attached). We were not getting anywhere with the handyman so I called my own flooring person and had it repaired. I advised the company that I was doing so and that I would send the repair bill once it was complete. I offered to share in a portion of the floor damage, again in good faith. The total repair was $1000 and I asked to be reimbursed $600 on 5/18/21 and to date, have not received anything NOT even a response to the original and 2 follow up emails. This is totally UNPROFESSIONAL and UNACCEPTABLE. If you choose to use the company, make sure NOT to pay if there is ANYTHING wrong at your home. The handyman they sent out was a lovely person, but not capable of handling all types of damage. I have used moving companies on 4 moves and never encountered a situation like this, hopefully you will think twice before choosing this company. Read More

Douglas S.

Newport, RI

2021-05-29

ratings
Staff parked the truck perpendicular to the road blocking traffic and when asked to move for access and fire safety, refused to do so. Called the office manager and the response was little better. Unfortunate to see business handled this way. Read More

Drake P.

The Beaches, Jacksonville Beach, FL

2020-09-15

ratings
Pulled into my complex and the movers were moving someone in. My windows were down when we drove by and I heard one of the guys yell, I thought they were talking to me so I asked and was responded to with " I'm not Fu***** talking you". I park my car and am standing outside side my apartment and they walk up and ask me "wtf are you looking at?", So we got into it. I called the owner of the company and they couldn't have cared less. The owner heard one of the guys yelling "I'll beat your a**", and the owner of the company was going to call the cops on ME for being upset and yelling back. They told me they were going to come back and see me, flicked me off repeatedly while yelling obscenities.  Most of it was filmed. All of this nonsense happen because I thought they were talking to me. Absolutely ridiculous. Its my mission to tell everyone this, and show them the videos. Do not use this moving company. Read More

Christine P.

Ponte Vedra Beach, FL

2017-07-03

ratings
To Rex and Evan at Ponte Vedra Movers.  Thank you so very much for your kindness in helping me with my flat tire.  I could not get someone to help me but you guys came up to me and asked if I needed help.  You were two angels in changing out my flat tire. Go check out these guys for any moving that you may need.  Kind and courteous! Read More

Caitlin A.

Ponte Vedra Beach, FL

2016-02-07

ratings
Had a 9am appointment. Movers got to my home at 4:15PM. By far the worst customer service you could ask for. Kim I believe is the owner and is extremely rude. The movers were very nice and helpful and did a great job. However instead of saying "it'll be 4pm before we can get to you, the owners told me "another 45min" each of the 5 times I had to call. I asked if they were going to compensate me or discount the hourly rate at all and the owner said "what do you want us to do??? Move you for free??" And continued to hang up on me. I feel bad for the movers who work here who clearly won't be getting more business due to the rude owners and their lack of proper customer service or courtesy. Read More

Caitlin A.

Ponte Vedra Beach, FL

2016-02-07

ratings
Had a 9am appointment. Movers got to my home at 4:15PM. By far the worst customer service you could ask for. Kim I believe is the owner and is extremely rude. The movers were very nice and helpful and did a great job. However instead of saying "it'll be 4pm before we can get to you, the owners told me "another 45min" each of the 5 times I had to call. I asked if they were going to compensate me or discount the hourly rate at all and the owner said "what do you want us to do??? Move you for free??" And continued to hang up on me. I feel bad for the movers who work here who clearly won't be getting more business due to the rude owners and their lack of proper customer service or courtesy. Read More

Caitlin A.

Ponte Vedra Beach, FL

2016-02-07

ratings
Had a 9am appointment. Movers got to my home at 4:15PM. By far the worst customer service you could ask for. Kim I believe is the owner and is extremely rude. The movers were very nice and helpful and did a great job. However instead of saying "it'll be 4pm before we can get to you, the owners told me "another 45min" each of the 5 times I had to call. I asked if they were going to compensate me or discount the hourly rate at all and the owner said "what do you want us to do??? Move you for free??" And continued to hang up on me. I feel bad for the movers who work here who clearly won't be getting more business due to the rude owners and their lack of proper customer service or courtesy. Read More

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