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Barry ..

San Francisco, CA

2023-11-25

Had a great experience with these guys today. Beau was very professional when he came by and provided a competitive estimate. They have a great system in place, very informative- email alerts for service. I had quite a few large items to move and Beau recommended 3 trucks and 9 guys. He understands the business, and knows what it takes. The crews showed up on time, worked very hard, took their time to wrap all the furniture, and we're also very helpful with some of the larger items in the backyard. I've only had disappointing experiences in the past, and I've moved across country as well, this was an excellent experience thanks to Damar, Giovanni and the rest of the crew. I highly recommend using this company. Read More

Jenna L.

Tulsa, OK

2021-05-09

Best packers and movers I've ever had and they made my move from McKinney, TX to Tulsa, OK easy! Their packers came the day before the move. They used high quality boxes (much sturdier than what I've bought from Walmart previously). They wrapped everything in bubble wrap or paper very well - nothing could get broken. They used plenty of tape to seal everything tightly and wrote detailed descriptions on each box. The movers used blankets and wrap material to cover all mirrors and furniture well. I've used movers in the past where they casually threw blankets over items for the move, but this company covers and seals so nothing can slide off or get damaged from bumping around. They made sure everything was fully protected in every way. The guys knew how to take down and setup everything in our house. I was sure a couple of cheap pieces we expected to trash would get broken during the move, but nope, they moved them without issue and still look good! There is a reason this place has 5 stars over other places in DFW. Jeff was awesome during the initial consultation/scheduling/coordinating of the move. Super friendly and runs a highly efficient business. Don't forget to tip packers and movers. It's worth the price to have it done for you! Read More

HK B.

Phoenix, AZ

2018-04-08

This review is WAY overdue. We are so grateful to Jeff and Angie, and their hardworking crew. My husband was moving to join me in Phoenix, just a few months after marriage, and Phoenix Express was quite honestly a Godsend. September 2017: my husband reached out to a couple different companies to give quotes on how much it would cost to move from Rockwall, TX to Phoenix, AZ. Jeff and Angie were first of all reasonable, but very honest and genuine. So of course, he went with them. Angie came the day before loading the truck, to pack up the house. It was great! It made the experience almost completely stress-free. She was efficient and clearly a pro at wrapping and boxing the household items, as well as utilizing every inch of box space. And she's a great multi-tasker, because we were able to enjoy some good conversation at the same time. The next day, Jeff and their crew came to load the truck. They were so fast at taking down the large pieces of furniture, and once again, efficient and smart with how to load the truck. The toughest part was the piano. They had to get the heavy piano out the front door, down steps, and into the truck, somehow bypassing the grass/front lawn -- and they did it, successfully. They had to get a little crafty, but it got done! At the end of the day, my husband's furniture and belonging from Texas reached our house safely. Again, they were so fast with unloading, I didn't have to think twice about doing anything. And the boys they hire to help out with these moves are just the most courteous and most polite folks ever. We felt more than comfortable trusting our belongings with them. They honestly put us at such ease, we felt as though we had known them from before. If we move again, I guess we will just have to fly out Angie, Jeff, and their crew to Phoenix to help us with the process here. After all, their name is "Phoenix" Express!! :). Thank you all for such a positive experience for some newlyweds who are new to this whole #adulting thing. Read More

Mark S.

San Clemente, CA

2017-11-09

The only time I'm ever motivated enough to write a review is when I get to experience truly outstanding service, which is a reason why my reviews are all 5/5. Many companies just miss the fact that outstanding service does NOT mean scoring 100% in one area only to let customers down in other areas, however slight. From my perspective, TRULY outstanding service is when a company successfully lives up to its brand and reputation throughout the ENTIRE customer experience - from initial contact and negotiation, to final thank you's and goodbye's. On a recent move, I had the pleasure of experiencing truly outstanding service from Jeff Young and Phoenix Transportation. It was only a few weeks ago when I needed to urgently move a very special cargo from Dallas to Southern California. It was an extremely fragile family heirloom and I was ALREADY worrying about the effects of distance and vibration on my shipment when I called Phoenix Express. Jeff was really helpful and helped find a solution to get my contents from Dallas to San Clemente within 2 weeks and helped put my fears to rest, but then his quote came in a full 30% BELOW a local competitor. I naturally started to wonder whether I was trading off SAFETY for VALUE. Were they cutting corners somewhere? Did he include everything?? I had no ideer. "Don't worry" he said, "I'll wrap and protect it and make absolutely sure you receive it safe and sound, in one piece and on time." And with that... the clock started ticking. Now, you have to understand., I grew up in Maine. It's Vacationland in the summer, and it's "From the land of the Ice and Snow, from the Midnight Sun, where the COLD Springs Flow" in the winter. It's were having a pair of shorts on during a cold January day is considered both manly and heroic. It's where freezer capacity is measured by how many pounds of deer you can stuff into it. This particular item had been handed down through the family, and I grew up listening avidly to stories of how grandpa had found it. Remember Rudolph the Red Nosed Reindeer? Story goes, that poor Rudolph ended up on the wrong side of an argument with Santa one year and just after one New Years day, grandpa was walking through the woods when he ran across Rudolph, stuffed and mounted, along with roughly 150 pounds of packaged steak and chuck burgers. So Jeff was now responsible for safely transporting what was left of this deer family friend to his final resting place in San Clemente. While alive, the deerly departed (who also happened to be in the moving and delivery industry) was considered a complete "ONE of a KIND" and "always UP for the job." Evidently, he could "LITE UP A ROOM with his presence." I was counting on Phoenix Transportation to get poor Rudolph safely back to Southern California. Eh,... well, actually that's not entirely true. I just needed to move Rudolph's head... With those one of a kind antlers, there would NEVER be a way to put Rudolph back together if he was broken. This isn't Christmas Barn, where if you break it, you can send it back to Santa. If Rudolph broke, that was it. No one wants to see Rudolph the "No Rack" Reindeer. Jeff, realizing the importance, did his best to reassure me he would pick Rudolph up, pack him up safely, and transport him 1400 miles without breaking any antlers, or loosing an ear. I was NERVOUS the entire time Rudolph was in motion, thinking of all the different ways those beautiful antlers could get crushed to pieces. When Angie finally called me to say they was getting close, I drove as fast as I could to see how Rudolph had fared. To my relief, he was COMPLETLY intact. Not a single new scratch on him, and when we were transferring Rudolph over to my vehicle for the final leg home and Jeff saw I was struggling with the best way to tie him down, he just naturally took over and helped me tie Rudolph down in less than a minute. That's when I realized Jeff had done a fantastic job safely moved my priceless reindeer halfway across the country. It was also about the time I realized I was MORE nervous with ME driving it, and only a FRACTION of the way. So, thanks to Jeff and his lovely wife Angie, Rudolph is now safely retired in sunny San Clemente. I have great trust in this company and would highly recommend Phoenix to transport even your MOST valuable family items - safely, reliably, and for a fair price. Thanks again Jeff and Angie! Read More

Blaine T.

Dallas, TX

2017-03-29

AWESOME MOVERS! Just all-around good people. When moving your goal is; find reliable movers who will get from Point A to B with your belongings intact at a reasonable price. Right? Phoenix Movers are all that and more!! I received quotes from several companies the best rates AND level of customer service was Jeff's with Phoenix Moving. Jeff is FABULOUS! Kind, warm energetic and quick. I needed a move in two weeks from Dallas to Colorado. I called Jeff just like he was on it. He found the house on Zillow between the pictures and my list of items gave me a quote that day over the phone. He was the only person to get me a quote that quickly (FYI) other companies had to come to the house, do a walk through then send me a quote the next day. He was also the only owner who said He would be there with his guys on the job the whole time. That made me feel great because the house was furnished with new very large expensive furniture and fragile pieces that would be costly and difficult to replace if broken. I needed to feel a level of trust and confidence in the people who would be handling everything and he provided that. He informed me he's worked with his guys for years and they have his full trust and respect. He was also able to refer two fabulous ladies Holly and Kortni to help pack the house. Both were fantastic, showed up early, needed zero direction from me and worked incredibly fast. On moving day, Jeff and his team showed up early and got right to work. The nicest group of guys you could ever meet and such hard workers. These guys worked quickly, carefully and diligently. All smiles, super polite offering help with any and everything. They even made 3 additional stops that same day to pick up furniture and light fixtures that the owner ordered last minute. I was concerned about truck space and time constraints but Jeff said they could make it work and they did! I even received compliments from the people at the furniture stores they picked up from on how fabulous and professional they were. After a two-day drive, they made it to Colorado and were once again hard at work. Every single item made it to Colorado and off the truck just like it left, not one thing broken on the drive. I was beyond impressed at that point... By the end of the move, we had all worked our tails off!! We shared laughs, hugs, took group pics and I was just so thrilled and thankful! Thank you Jeff and Angie your Sweet wife who was there helping. Thank you Cody, Alex, Giovanni, Damar and Oscar you guys are total studs. Jeff I appreciate you checking in with me making sure we were completely satisfied, and thanking us for our business, You're a class act! 5 stars couldn't be happier with the move! Read More

Blaine T.

Dallas, TX

2017-03-29

AWESOME MOVERS! Just all-around good people. When moving your goal is; find reliable movers who will get from Point A to B with your belongings intact at a reasonable price. Right? Phoenix Movers are all that and more!! I received quotes from several companies the best rates AND level of customer service was Jeff's with Phoenix Moving. Jeff is FABULOUS! Kind, warm energetic and quick. I needed a move in two weeks from Dallas to Colorado. I called Jeff just like he was on it. He found the house on Zillow between the pictures and my list of items gave me a quote that day over the phone. He was the only person to get me a quote that quickly (FYI) other companies had to come to the house, do a walk through then send me a quote the next day. He was also the only owner who said He would be there with his guys on the job the whole time. That made me feel great because the house was furnished with new very large expensive furniture and fragile pieces that would be costly and difficult to replace if broken. I needed to feel a level of trust and confidence in the people who would be handling everything and he provided that. He informed me he's worked with his guys for years and they have his full trust and respect. He was also able to refer two fabulous ladies Holly and Kortni to help pack the house. Both were fantastic, showed up early, needed zero direction from me and worked incredibly fast. On moving day, Jeff and his team showed up early and got right to work. The nicest group of guys you could ever meet and such hard workers. These guys worked quickly, carefully and diligently. All smiles, super polite offering help with any and everything. They even made 3 additional stops that same day to pick up furniture and light fixtures that the owner ordered last minute. I was concerned about truck space and time constraints but Jeff said they could make it work and they did! I even received compliments from the people at the furniture stores they picked up from on how fabulous and professional they were. After a two-day drive, they made it to Colorado and were once again hard at work. Every single item made it to Colorado and off the truck just like it left, not one thing broken on the drive. I was beyond impressed at that point... By the end of the move, we had all worked our tails off!! We shared laughs, hugs, took group pics and I was just so thrilled and thankful! Thank you Jeff and Angie your Sweet wife who was there helping. Thank you Cody, Alex, Giovanni, Damar and Oscar you guys are total studs. Jeff I appreciate you checking in with me making sure we were completely satisfied, and thanking us for our business, You're a class act! 5 stars couldn't be happier with the move! Read More

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