Companies List

Renee S.

Modesto, CA

2023-10-12

I reached out to Ontrack for an estimate about a month before my moving date. One thing that stood out right at the start was the excellent communication and customer service I received from Dylan and Sam while booking my appointment. In particular, Sam went over every detail in the estimate I received and he was also able to answer all my random questions like what happens if there are a lot of stairs in my apartment and which items should be left to the professionals to pack. On my actual moving day, I received an automated text that told me my movers were about 40 minutes away and another one when they actually arrived. Jonathan, Francisco, and Diego showed up bright and early and they went above and beyond to help move a ton of large and small cardboard boxes filled with stuff as well as around 20 extra large moving bags, two side tables, a queen sized bed, and an extra large sofa and ottoman set. I say they went above and beyond because not only was It was a lot of stuff, but there were a lot of challenges associated with my move that they had to navigate. For example, I moved from the third/highest floor of an apartment complex with no elevator and, at one point, the crew had to move their truck. Some of the extra large moving bags were not as durable as advertised and the crew was gracious enough to wrap them in plastic wrap and/or place them in boxes when they began to rip at the seems. Last but not least, both my former and current apartment complexes had multiple gates and door codes that they had to work around and they did it all with the utmost care, patience, and kindness that I have ever experienced from a moving crew. I will forever be grateful for all the time, help, and support I received with my move from Jonathan, Francisco, Diego and everyone at Ontrack. Thank you for all that you do! Read More

Renee S.

Modesto, CA

2023-10-12

I reached out to Ontrack for an estimate about a month before my moving date. One thing that stood out right at the start was the excellent communication and customer service I received from Dylan and Sam while booking my appointment. In particular, Sam went over every detail in the estimate I received and he was also able to answer all my random questions like what happens if there are a lot of stairs in my apartment and which items should be left to the professionals to pack. On my actual moving day, I received an automated text that told me my movers were about 40 minutes away and another one when they actually arrived. Jonathan, Francisco, and Diego showed up bright and early and they went above and beyond to help move a ton of large and small cardboard boxes filled with stuff as well as around 20 extra large moving bags, two side tables, a queen sized bed, and an extra large sofa and ottoman set. I say they went above and beyond because not only was It was a lot of stuff, but there were a lot of challenges associated with my move that they had to navigate. For example, I moved from the third/highest floor of an apartment complex with no elevator and, at one point, the crew had to move their truck. Some of the extra large moving bags were not as durable as advertised and the crew was gracious enough to wrap them in plastic wrap and/or place them in boxes when they began to rip at the seems. Last but not least, both my former and current apartment complexes had multiple gates and door codes that they had to work around and they did it all with the utmost care, patience, and kindness that I have ever experienced from a moving crew. I will forever be grateful for all the time, help, and support I received with my move from Jonathan, Francisco, Diego and everyone at Ontrack. Thank you for all that you do! Read More

Kat J.

San Francisco, CA

2023-08-27

Wow. We underestimated how long it would take us to pack up and move our home of nearly 6 years, and I am so glad Ontrack Moving was able to accommodate our last minute booking! Cesar, Arturo, Maximo, and Domingo were on time, professional, efficient, STRONG, and so kind, especially since our large dog insisted on supervising the whole move. :) We would absolutely hire them again! Even though we tried to pack all our things ahead of time, we were far from being done by the time moving day arrived. Cesar and his team worked quickly to help finish packing our house -- they handled everything with care and worked quickly! They were all clear communicators throughout the day and really hustled to get us packed up and moved in the shortest time frame possible. Over the years we accumulated so much and were running out of time to properly dispose of/donate things we no longer needed. Ontrack was able to provide an additional service (again at the last minute) at such a reasonable price! Miguel and Luis came by during the move to quickly gather up everything else we weren't taking and it was a breeze. Thank you, Ontrack, for providing such a quality service at the best rate in town! Our backs (and wallets) appreciate you. Read More

Kat J.

San Francisco, CA

2023-08-27

Wow. We underestimated how long it would take us to pack up and move our home of nearly 6 years, and I am so glad Ontrack Moving was able to accommodate our last minute booking! Cesar, Arturo, Maximo, and Domingo were on time, professional, efficient, STRONG, and so kind, especially since our large dog insisted on supervising the whole move. :) We would absolutely hire them again! Even though we tried to pack all our things ahead of time, we were far from being done by the time moving day arrived. Cesar and his team worked quickly to help finish packing our house -- they handled everything with care and worked quickly! They were all clear communicators throughout the day and really hustled to get us packed up and moved in the shortest time frame possible. Over the years we accumulated so much and were running out of time to properly dispose of/donate things we no longer needed. Ontrack was able to provide an additional service (again at the last minute) at such a reasonable price! Miguel and Luis came by during the move to quickly gather up everything else we weren't taking and it was a breeze. Thank you, Ontrack, for providing such a quality service at the best rate in town! Our backs (and wallets) appreciate you. Read More

Dallas P.

Sunnyvale, CA

2023-03-12

My experience with Ontrack Moving and especially with crew chief Jorge González was five stars. We are an NPS school changing locations in San Jose. Jorge and his crew arrived on time and ready to work. Everyone was courteous and efficient with their time. We were able to solve logistical issues right away, and Jorge didn't slow down because of the rain. If you need to move, and have all sorts of assets and equipment, please call Ontrack Moving and request a free quote. They are worth every penny. Additionally, I hope that Jorge is taken care of by this company because he also is worth every penny. Read More

Rohit A.

San Jose, CA

2023-01-16

I picked Ontrack Movers for a long distance move from the Bay Area to the LA Area. It was a very efficient and smooth move with no damages or delays despite heavy rains over the weekend. This was over 3 separate days of the MLK weekend. Leo was the foreman and was supported by Carlos, Jose, Martin and Juan-Carlos. Big shout out to the team for handling this move with great attention to details and being super professional. I picked their full moving service - Packing, Moving and Unpacking. The packing and unpacking were charged on an hourly basis, while the move was a large flat fee. It wasn't cheap but I found this be worth the money. The packing was Day 1, Loading & Moving was Day 2, Unloading and Unpacking was Day 3. Their team is based out of the Bay Area and they scheduled an appointment to visit my home before the move. That resulted in a very accurate quote and the final price was inline with quote. This was a text book move, with no issues whatsoever! Read More

Anita D.

Marina, CA

2022-11-23

We had our whole house packed and moved to a new house recently. We ended up paying over $3k more than the high end of our estimate, after having an on-site estimate. That's a really big difference especially given that the estimate was in person. The total cost of our move was $6k more than the low-end estimate (even though the estimate was off the weekend rate, and we ended up moving on a Tuesday). And for that price, I'd expect no mistakes, but there was significant damage to our dining table (which I told the movers was very expensive and fragile), damage to a drawer set, and we had broken vases and picture frames. Additionally, the movers charged almost $300 for the carpet plastic wrap and damaged the railing on our brand new staircase. I gave an additional star only because after I reported the above, they refunded me $800 and sent a furniture repair person to try to fix the table and drawers. Overall, we weren't happy with our experience especially paying over $11k for our move. Read More

Anita D.

Marina, CA

2022-11-23

We had our whole house packed and moved to a new house recently. We ended up paying over $3k more than the high end of our estimate, after having an on-site estimate. That's a really big difference especially given that the estimate was in person. The total cost of our move was $6k more than the low-end estimate (even though the estimate was off the weekend rate, and we ended up moving on a Tuesday). And for that price, I'd expect no mistakes, but there was significant damage to our dining table (which I told the movers was very expensive and fragile), damage to a drawer set, and we had broken vases and picture frames. Additionally, the movers charged almost $300 for the carpet plastic wrap and damaged the railing on our brand new staircase. I gave an additional star only because after I reported the above, they refunded me $800 and sent a furniture repair person to try to fix the table and drawers. Overall, we weren't happy with our experience especially paying over $11k for our move. Read More

Anita D.

Marina, CA

2022-11-23

We had our whole house packed and moved to a new house recently. We ended up paying over $3k more than the high end of our estimate, after having an on-site estimate. That's a really big difference especially given that the estimate was in person. The total cost of our move was $6k more than the low-end estimate (even though the estimate was off the weekend rate, and we ended up moving on a Tuesday). And for that price, I'd expect no mistakes, but there was significant damage to our dining table (which I told the movers was very expensive and fragile), damage to a drawer set, and we had broken vases and picture frames. Additionally, the movers charged almost $300 for the carpet plastic wrap and damaged the railing on our brand new staircase. I gave an additional star only because after I reported the above, they refunded me $800 and sent a furniture repair person to try to fix the table and drawers. Overall, we weren't happy with our experience especially paying over $11k for our move. Read More

Anita D.

Marina, CA

2022-11-23

We had our whole house packed and moved to a new house recently. We ended up paying over $3k more than the high end of our estimate, after having an on-site estimate. That's a really big difference especially given that the estimate was in person. The total cost of our move was $6k more than the low-end estimate (even though the estimate was off the weekend rate, and we ended up moving on a Tuesday). And for that price, I'd expect no mistakes, but there was significant damage to our dining table (which I told the movers was very expensive and fragile), damage to a drawer set, and we had broken vases and picture frames. Additionally, the movers charged almost $300 for the carpet plastic wrap and damaged the railing on our brand new staircase. I gave an additional star only because after I reported the above, they refunded me $800 and sent a furniture repair person to try to fix the table and drawers. Overall, we weren't happy with our experience especially paying over $11k for our move. Read More

Devang M.

Tustin, CA

2022-06-13

We contracted with OnTrack Moving to help us move our items from Northern California to Southern California. Luke, who is the sales representative is awesome. He listens and is polite, unlike other places where they just want your business. Luke heard me out, heard all the items we have to move. Using pictures and being patient with me when I provided additional information, he provided me a great quote. On the day of our move, we had 5 guys come out, but two main guys, Jorge González & Luis González Molina. These two guys are simply amazing. They listen to you and I mean that. They did such a good job packing up our stuff, protecting it and moving it with care. When we got to our new home, these two guys placed everything where we wanted it and made no fuss about it. In fact, if I tried to help them out, he would stop me and say you relax, I got it! That is customer service at its best. Jorge and Luis are the guys you want in your next move. Thank you both for making our moving experience soo seamless! Read More

Devang M.

Tustin, CA

2022-06-13

We contracted with OnTrack Moving to help us move our items from Northern California to Southern California. Luke, who is the sales representative is awesome. He listens and is polite, unlike other places where they just want your business. Luke heard me out, heard all the items we have to move. Using pictures and being patient with me when I provided additional information, he provided me a great quote. On the day of our move, we had 5 guys come out, but two main guys, Jorge González & Luis González Molina. These two guys are simply amazing. They listen to you and I mean that. They did such a good job packing up our stuff, protecting it and moving it with care. When we got to our new home, these two guys placed everything where we wanted it and made no fuss about it. In fact, if I tried to help them out, he would stop me and say you relax, I got it! That is customer service at its best. Jorge and Luis are the guys you want in your next move. Thank you both for making our moving experience soo seamless! Read More

Devang M.

Tustin, CA

2022-06-13

We contracted with OnTrack Moving to help us move our items from Northern California to Southern California. Luke, who is the sales representative is awesome. He listens and is polite, unlike other places where they just want your business. Luke heard me out, heard all the items we have to move. Using pictures and being patient with me when I provided additional information, he provided me a great quote. On the day of our move, we had 5 guys come out, but two main guys, Jorge González & Luis González Molina. These two guys are simply amazing. They listen to you and I mean that. They did such a good job packing up our stuff, protecting it and moving it with care. When we got to our new home, these two guys placed everything where we wanted it and made no fuss about it. In fact, if I tried to help them out, he would stop me and say you relax, I got it! That is customer service at its best. Jorge and Luis are the guys you want in your next move. Thank you both for making our moving experience soo seamless! Read More

Devang M.

Tustin, CA

2022-06-13

We contracted with OnTrack Moving to help us move our items from Northern California to Southern California. Luke, who is the sales representative is awesome. He listens and is polite, unlike other places where they just want your business. Luke heard me out, heard all the items we have to move. Using pictures and being patient with me when I provided additional information, he provided me a great quote. On the day of our move, we had 5 guys come out, but two main guys, Jorge González & Luis González Molina. These two guys are simply amazing. They listen to you and I mean that. They did such a good job packing up our stuff, protecting it and moving it with care. When we got to our new home, these two guys placed everything where we wanted it and made no fuss about it. In fact, if I tried to help them out, he would stop me and say you relax, I got it! That is customer service at its best. Jorge and Luis are the guys you want in your next move. Thank you both for making our moving experience soo seamless! Read More

Sharon P.

Roseville, CA

2021-12-19

WOW!! What a company from my first call to them- to them calling me to make sure the move was good. Dylan and Sam made our move so easy they communicated with me each step of the move. Never made me feel like i was bothering them. Moving day- Oh my GOSH the men came in and had 2 trucks packed and on the road so fast. They were so professional and efficient. They all worked together and no one worked harder then the other! WHAT A TEAM! When we got to the new house same thing. Even if i asked them to changed things up they did. Always Miss is this ok. Never scratched or broke a thing! My team was from Hayward- Leonel-Doningo-Miquel-Manual-Santos and Alejandro I have never seen a group of men work so hard and with a smile. Paul, After meeting you I know why the guys are so good! You truly care about your customers and your workers. I strongly recommend this company to anyone who wants a stress free move! Read More

Julie H.

Phoenix, AZ

2021-10-21

I hired Ontrack to move out of state (from SF bay area to AZ) - I read many horror stories about movers holding belongings hostage for more money or belongings getting lost or damaged. I had a near perfect experience with Ontrack - they showed up on time, both for pick and delivery. I chose them due to all the 5 star reviews, and that only my belongings would be on the truck and the guys who packed the truck were the same who drove it out of state and unpacked at my new house. Really good experience and happy with the service they provided - and great communication from beginning to end. I highly recommend Ontrack Moving! Read More

Kathy K.

San Pablo, CA

2021-04-10

If I could give OnTrack Moving 10 stars, I would. The office staff are wonderful; they got everything right. (We had to change our moving date a couple of times, and they were patient with the changes. We needed a them to to bring a special piece of equipment with which to move our piano [called a piano bench] - and they did. We needed their red carpet to protect our new wood floors; they provided it. And we needed a four man team, and that's what we got.) Hector, our team's leader, was warm and friendly, and just great to work with. He introduced his team, and we all walked around, so they could see what needed doing. Hector was really on top of the job, as were all of the men. I can't say enough good things about them; they were careful with our things, while still being fast and efficient. They were super-polite. We were moving into our newly remodeled home and were worried about the floors being damaged - they understood our concern, were very careful, and wore booties. They also wore masks, which we appreciated. All of the men were cheerful, and hard-working. We highly recommend OnTrack Moving, and would definitely use them again! Read More

Kathy K.

San Pablo, CA

2021-04-10

If I could give OnTrack Moving 10 stars, I would. The office staff are wonderful; they got everything right. (We had to change our moving date a couple of times, and they were patient with the changes. We needed a them to to bring a special piece of equipment with which to move our piano [called a piano bench] - and they did. We needed their red carpet to protect our new wood floors; they provided it. And we needed a four man team, and that's what we got.) Hector, our team's leader, was warm and friendly, and just great to work with. He introduced his team, and we all walked around, so they could see what needed doing. Hector was really on top of the job, as were all of the men. I can't say enough good things about them; they were careful with our things, while still being fast and efficient. They were super-polite. We were moving into our newly remodeled home and were worried about the floors being damaged - they understood our concern, were very careful, and wore booties. They also wore masks, which we appreciated. All of the men were cheerful, and hard-working. We highly recommend OnTrack Moving, and would definitely use them again! Read More

Kathy K.

San Pablo, CA

2021-04-10

If I could give OnTrack Moving 10 stars, I would. The office staff are wonderful; they got everything right. (We had to change our moving date a couple of times, and they were patient with the changes. We needed a them to to bring a special piece of equipment with which to move our piano [called a piano bench] - and they did. We needed their red carpet to protect our new wood floors; they provided it. And we needed a four man team, and that's what we got.) Hector, our team's leader, was warm and friendly, and just great to work with. He introduced his team, and we all walked around, so they could see what needed doing. Hector was really on top of the job, as were all of the men. I can't say enough good things about them; they were careful with our things, while still being fast and efficient. They were super-polite. We were moving into our newly remodeled home and were worried about the floors being damaged - they understood our concern, were very careful, and wore booties. They also wore masks, which we appreciated. All of the men were cheerful, and hard-working. We highly recommend OnTrack Moving, and would definitely use them again! Read More

Kathy K.

San Pablo, CA

2021-04-10

If I could give OnTrack Moving 10 stars, I would. The office staff are wonderful; they got everything right. (We had to change our moving date a couple of times, and they were patient with the changes. We needed a them to to bring a special piece of equipment with which to move our piano [called a piano bench] - and they did. We needed their red carpet to protect our new wood floors; they provided it. And we needed a four man team, and that's what we got.) Hector, our team's leader, was warm and friendly, and just great to work with. He introduced his team, and we all walked around, so they could see what needed doing. Hector was really on top of the job, as were all of the men. I can't say enough good things about them; they were careful with our things, while still being fast and efficient. They were super-polite. We were moving into our newly remodeled home and were worried about the floors being damaged - they understood our concern, were very careful, and wore booties. They also wore masks, which we appreciated. All of the men were cheerful, and hard-working. We highly recommend OnTrack Moving, and would definitely use them again! Read More

Danny W.

San Francisco, CA

2021-01-19

We worked with OnTrack on an especially complex move from our 3 bedroom home in SF. We had a subset of our belongings, including some fragile fine art, going long distance to Colorado, and the remainder of all our furniture, including a piano and other fragile pieces, needing to be stored for up to a year before delivering to a second home in Santa Barbara. OnTrack was exceptional to work with at every step of the way, from working with Luke over the phone to plan all the details, including packing and insurance nuances, to Alex for the onsite visit to get an accurate quote, to the two main crews that packed and loaded for our separate destinations and ultimately delivered for us in Colorado. Both crews were led by foreman Ika, who was exceptional in his communication, leadership, and care for our valuables. He packed us with Martin, Sammy, Santos, José Bravo, and Carlos, all of whom were friendly and exercised great care. Ika then made sure our Santa Barbara goods were safely stored, provided me a video of everything in the OnTrack warehouse, and then partnered with Gustavo to immediately drive the other belonging, which were parked in the first truck at OnTrack's secure facility, to Colorado where they unloaded separately at both our home and my wife's office on the second floor of a commercial building. Ika and Gustavo made sure everything was undamaged and partnered with us to get things to the right room/location to simplify unpacking. They even removed all the packing materials for everything we were able to unbox while they unloaded. OnTrack does not share trucks with multiple clients like most moving companies, and as such they were able to arrive in Colorado and meet us at the same time we arrived with no risk to our belongings. They lock the truck with a secure lock with serial number when leaving the house and it can't be opened other than with bolt cutters to prove there was no access to the truck or tampering. As a result, they're on the expensive side for sure, but if you're looking for convenience in timing, security, protection of your belongings, and overall peace of mind, their approach is a winner. Great team of great people who took great care of us and our belongings. We're looking forward to the same great service a year from now when our other belongings come seamlessly out of OnTrack storage and are delivered to our second home in Santa Barbara. Highly recommended and thank you OnTrack team for supporting us so well through the normal stress involved in moving. Read More

Danny W.

San Francisco, CA

2021-01-19

We worked with OnTrack on an especially complex move from our 3 bedroom home in SF. We had a subset of our belongings, including some fragile fine art, going long distance to Colorado, and the remainder of all our furniture, including a piano and other fragile pieces, needing to be stored for up to a year before delivering to a second home in Santa Barbara. OnTrack was exceptional to work with at every step of the way, from working with Luke over the phone to plan all the details, including packing and insurance nuances, to Alex for the onsite visit to get an accurate quote, to the two main crews that packed and loaded for our separate destinations and ultimately delivered for us in Colorado. Both crews were led by foreman Ika, who was exceptional in his communication, leadership, and care for our valuables. He packed us with Martin, Sammy, Santos, José Bravo, and Carlos, all of whom were friendly and exercised great care. Ika then made sure our Santa Barbara goods were safely stored, provided me a video of everything in the OnTrack warehouse, and then partnered with Gustavo to immediately drive the other belonging, which were parked in the first truck at OnTrack's secure facility, to Colorado where they unloaded separately at both our home and my wife's office on the second floor of a commercial building. Ika and Gustavo made sure everything was undamaged and partnered with us to get things to the right room/location to simplify unpacking. They even removed all the packing materials for everything we were able to unbox while they unloaded. OnTrack does not share trucks with multiple clients like most moving companies, and as such they were able to arrive in Colorado and meet us at the same time we arrived with no risk to our belongings. They lock the truck with a secure lock with serial number when leaving the house and it can't be opened other than with bolt cutters to prove there was no access to the truck or tampering. As a result, they're on the expensive side for sure, but if you're looking for convenience in timing, security, protection of your belongings, and overall peace of mind, their approach is a winner. Great team of great people who took great care of us and our belongings. We're looking forward to the same great service a year from now when our other belongings come seamlessly out of OnTrack storage and are delivered to our second home in Santa Barbara. Highly recommended and thank you OnTrack team for supporting us so well through the normal stress involved in moving. Read More

Danny W.

San Francisco, CA

2021-01-19

We worked with OnTrack on an especially complex move from our 3 bedroom home in SF. We had a subset of our belongings, including some fragile fine art, going long distance to Colorado, and the remainder of all our furniture, including a piano and other fragile pieces, needing to be stored for up to a year before delivering to a second home in Santa Barbara. OnTrack was exceptional to work with at every step of the way, from working with Luke over the phone to plan all the details, including packing and insurance nuances, to Alex for the onsite visit to get an accurate quote, to the two main crews that packed and loaded for our separate destinations and ultimately delivered for us in Colorado. Both crews were led by foreman Ika, who was exceptional in his communication, leadership, and care for our valuables. He packed us with Martin, Sammy, Santos, José Bravo, and Carlos, all of whom were friendly and exercised great care. Ika then made sure our Santa Barbara goods were safely stored, provided me a video of everything in the OnTrack warehouse, and then partnered with Gustavo to immediately drive the other belonging, which were parked in the first truck at OnTrack's secure facility, to Colorado where they unloaded separately at both our home and my wife's office on the second floor of a commercial building. Ika and Gustavo made sure everything was undamaged and partnered with us to get things to the right room/location to simplify unpacking. They even removed all the packing materials for everything we were able to unbox while they unloaded. OnTrack does not share trucks with multiple clients like most moving companies, and as such they were able to arrive in Colorado and meet us at the same time we arrived with no risk to our belongings. They lock the truck with a secure lock with serial number when leaving the house and it can't be opened other than with bolt cutters to prove there was no access to the truck or tampering. As a result, they're on the expensive side for sure, but if you're looking for convenience in timing, security, protection of your belongings, and overall peace of mind, their approach is a winner. Great team of great people who took great care of us and our belongings. We're looking forward to the same great service a year from now when our other belongings come seamlessly out of OnTrack storage and are delivered to our second home in Santa Barbara. Highly recommended and thank you OnTrack team for supporting us so well through the normal stress involved in moving. Read More

Danny W.

San Francisco, CA

2021-01-19

We worked with OnTrack on an especially complex move from our 3 bedroom home in SF. We had a subset of our belongings, including some fragile fine art, going long distance to Colorado, and the remainder of all our furniture, including a piano and other fragile pieces, needing to be stored for up to a year before delivering to a second home in Santa Barbara. OnTrack was exceptional to work with at every step of the way, from working with Luke over the phone to plan all the details, including packing and insurance nuances, to Alex for the onsite visit to get an accurate quote, to the two main crews that packed and loaded for our separate destinations and ultimately delivered for us in Colorado. Both crews were led by foreman Ika, who was exceptional in his communication, leadership, and care for our valuables. He packed us with Martin, Sammy, Santos, José Bravo, and Carlos, all of whom were friendly and exercised great care. Ika then made sure our Santa Barbara goods were safely stored, provided me a video of everything in the OnTrack warehouse, and then partnered with Gustavo to immediately drive the other belonging, which were parked in the first truck at OnTrack's secure facility, to Colorado where they unloaded separately at both our home and my wife's office on the second floor of a commercial building. Ika and Gustavo made sure everything was undamaged and partnered with us to get things to the right room/location to simplify unpacking. They even removed all the packing materials for everything we were able to unbox while they unloaded. OnTrack does not share trucks with multiple clients like most moving companies, and as such they were able to arrive in Colorado and meet us at the same time we arrived with no risk to our belongings. They lock the truck with a secure lock with serial number when leaving the house and it can't be opened other than with bolt cutters to prove there was no access to the truck or tampering. As a result, they're on the expensive side for sure, but if you're looking for convenience in timing, security, protection of your belongings, and overall peace of mind, their approach is a winner. Great team of great people who took great care of us and our belongings. We're looking forward to the same great service a year from now when our other belongings come seamlessly out of OnTrack storage and are delivered to our second home in Santa Barbara. Highly recommended and thank you OnTrack team for supporting us so well through the normal stress involved in moving. Read More

Ron L.

Redwood City, CA

2020-06-11

I seldom write reviews but this time around, my wife and I are grateful for having such an excellent crew of movers and a good company to deal with. We felt that they deserve to get our highest compliments. We completed our 2nd half of our move from our home in Redwood City to the Central Coast on Tuesday, June 9th. Did not expect a moving crew that was as dedicated, hardworking, professional, efficient and had a great attitude. My wife and I would like to give our Big Thanks to Ontrack Moving's team - Jerome (foreman), Leopoldo, Jesus, Gustavo, Martin and Antonio. They work hours packing delicate paintings, mirrors, large and heavy office furniture as well as a century old heavy piano and many other smaller items with great efficiency, care. Hard work carrying heavy boxes and large plants, yet everyone had a pleasant, good attitude. Unpacked and arrived at our new home destination 5 hours later, helped unpack all the boxes, situated the furniture and other things without a hitch , working none stop and still having a good attitude of wanting to do their best. Thank you to all these guys for giving us your excellent service! Really very impressive, having work with them twice in 8 months - I would highly recommend to anyone looking for excellent moving teams and a company that hires good people! Read More

Brad E.

San Francisco, CA

2019-02-01

We recently moved from Walnut Creek to Concord, not super far, but OnTrack Moving was awesome! Jerome and JoJo were prompt with their arrival time and didn't waste a second starting to grab up our stuff. They took care as if the items were their own and made sure the boxes we packed weren't going to fall apart. They each took the time to help take apart the bed to speed things along. Our downstairs gave them some flack for making noise on the staircase (it was 10am on a Saturday and she clearly had a rough night), but they took it in stride. They were inventive getting our rather large couch out of the apartment via the balcony. Brilliant! The unpacking of the truck at our new house was just as smooth and they put the bed back together. Jerome and JoJo were clean, efficient, polite, and fun to talk to. We had booked them for 4 hours and they hit the mark exactly! We would highly recommend OnTrack Moving and request Jerome and JoJo! Read More

Brad E.

San Francisco, CA

2019-02-01

We recently moved from Walnut Creek to Concord, not super far, but OnTrack Moving was awesome! Jerome and JoJo were prompt with their arrival time and didn't waste a second starting to grab up our stuff. They took care as if the items were their own and made sure the boxes we packed weren't going to fall apart. They each took the time to help take apart the bed to speed things along. Our downstairs gave them some flack for making noise on the staircase (it was 10am on a Saturday and she clearly had a rough night), but they took it in stride. They were inventive getting our rather large couch out of the apartment via the balcony. Brilliant! The unpacking of the truck at our new house was just as smooth and they put the bed back together. Jerome and JoJo were clean, efficient, polite, and fun to talk to. We had booked them for 4 hours and they hit the mark exactly! We would highly recommend OnTrack Moving and request Jerome and JoJo! Read More

C W.

San Jose, CA

2018-04-21

On time. Lighting speed moving. Courteous movers. I was procrastinating my booking a mover to begin with. I called on Tuesday and their weekend was already booked, but they worked out and accommoted me in on Friday. MoThey gave a 2-hr window to come (8am-10am). On the d-day I was not quite done packing so I secretly hoped they would be late so I had more time to pack. But, nope, 7.30am they called and gave me heads up. And, lo and behold 8am sharp Cameron and Xavier showed up at my place. I went through with them to show what needed to be moved and I told them that I needed to still finish some kitchen packing as they were loading others first. They were very courteous to ask me if I needed help packing the kitchen and I told them maybe let me try finish it first. And, wow, they moved reaaallly fast. They literally moved the stuff that I accummulated for 4 years in less than an hour . Since I'm not an experienced mover, I didn't properly wrap some of the bigger furniture with proper packaging. But they came to the rescue and prepped them for me. And all of this for less than an hour for a 2-bedroom condo. Granted, I didn't have to move beds & a sofa. But I have a feeling that even if they had to move them it would be just as fast as well. They have a minimum 3-window service policy. Needless to say, since I suspect that these guys are related to Barry Allen (a.k.a the Flash), I only needed to pay for that minimum 3-hr window. Oh, and plus few packing materials for the stuff I failed to pack properly. It all came out to 435$-ish for me for the bills. I moved the stuff to the storage and they packed them super neatly. Overall I think I will happily use them again for my next move. Keep up the great work! Read More

C W.

San Jose, CA

2018-04-21

On time. Lighting speed moving. Courteous movers. I was procrastinating my booking a mover to begin with. I called on Tuesday and their weekend was already booked, but they worked out and accommoted me in on Friday. MoThey gave a 2-hr window to come (8am-10am). On the d-day I was not quite done packing so I secretly hoped they would be late so I had more time to pack. But, nope, 7.30am they called and gave me heads up. And, lo and behold 8am sharp Cameron and Xavier showed up at my place. I went through with them to show what needed to be moved and I told them that I needed to still finish some kitchen packing as they were loading others first. They were very courteous to ask me if I needed help packing the kitchen and I told them maybe let me try finish it first. And, wow, they moved reaaallly fast. They literally moved the stuff that I accummulated for 4 years in less than an hour . Since I'm not an experienced mover, I didn't properly wrap some of the bigger furniture with proper packaging. But they came to the rescue and prepped them for me. And all of this for less than an hour for a 2-bedroom condo. Granted, I didn't have to move beds & a sofa. But I have a feeling that even if they had to move them it would be just as fast as well. They have a minimum 3-window service policy. Needless to say, since I suspect that these guys are related to Barry Allen (a.k.a the Flash), I only needed to pay for that minimum 3-hr window. Oh, and plus few packing materials for the stuff I failed to pack properly. It all came out to 435$-ish for me for the bills. I moved the stuff to the storage and they packed them super neatly. Overall I think I will happily use them again for my next move. Keep up the great work! Read More

C W.

San Jose, CA

2018-04-21

On time. Lighting speed moving. Courteous movers. I was procrastinating my booking a mover to begin with. I called on Tuesday and their weekend was already booked, but they worked out and accommoted me in on Friday. MoThey gave a 2-hr window to come (8am-10am). On the d-day I was not quite done packing so I secretly hoped they would be late so I had more time to pack. But, nope, 7.30am they called and gave me heads up. And, lo and behold 8am sharp Cameron and Xavier showed up at my place. I went through with them to show what needed to be moved and I told them that I needed to still finish some kitchen packing as they were loading others first. They were very courteous to ask me if I needed help packing the kitchen and I told them maybe let me try finish it first. And, wow, they moved reaaallly fast. They literally moved the stuff that I accummulated for 4 years in less than an hour . Since I'm not an experienced mover, I didn't properly wrap some of the bigger furniture with proper packaging. But they came to the rescue and prepped them for me. And all of this for less than an hour for a 2-bedroom condo. Granted, I didn't have to move beds & a sofa. But I have a feeling that even if they had to move them it would be just as fast as well. They have a minimum 3-window service policy. Needless to say, since I suspect that these guys are related to Barry Allen (a.k.a the Flash), I only needed to pay for that minimum 3-hr window. Oh, and plus few packing materials for the stuff I failed to pack properly. It all came out to 435$-ish for me for the bills. I moved the stuff to the storage and they packed them super neatly. Overall I think I will happily use them again for my next move. Keep up the great work! Read More

Sally M.

Fremont, CA

2017-12-15

This is my third time using Ontrack Moving services, the first two times I required their services for our office. This time we were moving a home from Sunnyvale to a storage unit in Fremont. We were so overwhelmed with the concept of moving during this particular busy time in our life plus the holidays season... one more time Ontrack Moving was there to make everything smooth and burden-free for us. From the initial consultation, they guided me and gave me al the information I could need; the movers: Reginal, Pedro and Ricardo were courteous and fast working, they carefully packed everything in an efficient and safe way. They are efficient, trustworthy, and friendly. I highly recommend their services! Read More

Sally M.

Fremont, CA

2017-12-15

This is my third time using Ontrack Moving services, the first two times I required their services for our office. This time we were moving a home from Sunnyvale to a storage unit in Fremont. We were so overwhelmed with the concept of moving during this particular busy time in our life plus the holidays season... one more time Ontrack Moving was there to make everything smooth and burden-free for us. From the initial consultation, they guided me and gave me al the information I could need; the movers: Reginal, Pedro and Ricardo were courteous and fast working, they carefully packed everything in an efficient and safe way. They are efficient, trustworthy, and friendly. I highly recommend their services! Read More

Sally M.

Fremont, CA

2017-12-15

This is my third time using Ontrack Moving services, the first two times I required their services for our office. This time we were moving a home from Sunnyvale to a storage unit in Fremont. We were so overwhelmed with the concept of moving during this particular busy time in our life plus the holidays season... one more time Ontrack Moving was there to make everything smooth and burden-free for us. From the initial consultation, they guided me and gave me al the information I could need; the movers: Reginal, Pedro and Ricardo were courteous and fast working, they carefully packed everything in an efficient and safe way. They are efficient, trustworthy, and friendly. I highly recommend their services! Read More

Sally M.

Fremont, CA

2017-12-15

This is my third time using Ontrack Moving services, the first two times I required their services for our office. This time we were moving a home from Sunnyvale to a storage unit in Fremont. We were so overwhelmed with the concept of moving during this particular busy time in our life plus the holidays season... one more time Ontrack Moving was there to make everything smooth and burden-free for us. From the initial consultation, they guided me and gave me al the information I could need; the movers: Reginal, Pedro and Ricardo were courteous and fast working, they carefully packed everything in an efficient and safe way. They are efficient, trustworthy, and friendly. I highly recommend their services! Read More

Emmalouise B.

East Bay, CA

2013-07-13

It's no secret that moving is a huge pain in the ass so when my Husband and I were planning on moving from San Mateo up to Mountain House (San Joaquin County) we decided ''to hell'' with trying to do it ourselves and went through the frustrating process of email moving company's trying to get quotes. On Track were one of the very few that had the decency to respond to our inquiry and provided us with a very competitive rate and we went ahead and booked them for the day making sure that they knew that we had a lot of belongings so that they brought the correct size truck. Day of moving they called us 15 minutes before they arrived as promised and spent almost 9 hours loading, moving and unloading making sure to wrap everything so that nothing got broken. Even the 115 degree heat in Mountain House didn't hold them back from speeding through unloading everything into our new house and they even provided an extra guy for about an hour to make sure everything was done quickly. I am so happy that the guys did such a great job, it really took a load off of my mind. Plus, the guys they sent were very easy on the eye which is always welcomed! If you're looking for a local moving company I highly recommend OnTrack - Fast, efficient, friendly and very good rates. They also offer 3% discount when paying with cash. Read More

Emmalouise B.

East Bay, CA

2013-07-13

It's no secret that moving is a huge pain in the ass so when my Husband and I were planning on moving from San Mateo up to Mountain House (San Joaquin County) we decided ''to hell'' with trying to do it ourselves and went through the frustrating process of email moving company's trying to get quotes. On Track were one of the very few that had the decency to respond to our inquiry and provided us with a very competitive rate and we went ahead and booked them for the day making sure that they knew that we had a lot of belongings so that they brought the correct size truck. Day of moving they called us 15 minutes before they arrived as promised and spent almost 9 hours loading, moving and unloading making sure to wrap everything so that nothing got broken. Even the 115 degree heat in Mountain House didn't hold them back from speeding through unloading everything into our new house and they even provided an extra guy for about an hour to make sure everything was done quickly. I am so happy that the guys did such a great job, it really took a load off of my mind. Plus, the guys they sent were very easy on the eye which is always welcomed! If you're looking for a local moving company I highly recommend OnTrack - Fast, efficient, friendly and very good rates. They also offer 3% discount when paying with cash. Read More

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