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Clarence Tan

2021-08-13

I usually don't write reviews, regardless of bad service or poor business practices. However, this "moving" company's operations is literally fraud, theft, and extortion. This company's real Google rating averages at 1-star if not for the fake reviews (see photos). First, they "deliver" your items late, then they'll demand 2-3 times more than what they quoted if you want your items back, and lastly, your items be damaged or missing/stolen. They broke almost all my glassware/vases and have my electronics (even motors for my standing desk) stolen. You won't get to refund/litigate because the contract pushes it to a moving contractor; which you won't get a response from. Like mentioned, their 5-star ratings are all fakes that are used to boost ratings for a related fraudulent company— and they use images found from Google searches as well. If you want your items delivered late, for triple the quoted price, and broken, they're your go-to company. Read More

Clarence Tan

2021-08-13

I usually don't write reviews, regardless of bad service or poor business practices. However, this "moving" company's operations is literally fraud, theft, and extortion. This company's real Google rating averages at 1-star if not for the fake reviews (see photos). First, they "deliver" your items late, then they'll demand 2-3 times more than what they quoted if you want your items back, and lastly, your items be damaged or missing/stolen. They broke almost all my glassware/vases and have my electronics (even motors for my standing desk) stolen. You won't get to refund/litigate because the contract pushes it to a moving contractor; which you won't get a response from. Like mentioned, their 5-star ratings are all fakes that are used to boost ratings for a related fraudulent company— and they use images found from Google searches as well. If you want your items delivered late, for triple the quoted price, and broken, they're your go-to company. Read More

Kardo Designs

2018-10-11

BE WARNED!!!!!! Our whole Moving Mania experience was just horrible. We were quoted one rate, but ended up paying double due a few extra cubic feet. Who knew a few tubs and boxes would cost just as much as a whole load. Then the pickup crew arrived an hour late. Totally unprofessional. The MM staff was completely rude and argumentative. We couldn't get a straight answer for our delivery date. It was constantly changing. We finally received our items from Moving Mania—several streets away as they would NOT deliver to our door. According to their very rude customer service people, they conveniently made it our problem for delivery due to the fact their moving truck was so large. That wasn’t our problem. But they made it our problem. They wanted to charge us an extra $400 so they could rent a smaller truck. We didn't agree to their terms. We ended up renting our own truck for $40 and did the exchange while blocking traffic. In the end, MM did not deliver our items to our door or place them in our desired room upon delivery as per the contract—something they LOVE to refer to. Another problem we encountered was some of our items were broken. (I’ve attached pictures). So much for MM's supposed “safe” moving practices. Don't trust this ripoff company. They will empty your bank account, destroy your stuff as well as your nerves. Read More

Kardo Designs

2018-10-11

BE WARNED!!!!!! Our whole Moving Mania experience was just horrible. We were quoted one rate, but ended up paying double due a few extra cubic feet. Who knew a few tubs and boxes would cost just as much as a whole load. Then the pickup crew arrived an hour late. Totally unprofessional. The MM staff was completely rude and argumentative. We couldn't get a straight answer for our delivery date. It was constantly changing. We finally received our items from Moving Mania—several streets away as they would NOT deliver to our door. According to their very rude customer service people, they conveniently made it our problem for delivery due to the fact their moving truck was so large. That wasn’t our problem. But they made it our problem. They wanted to charge us an extra $400 so they could rent a smaller truck. We didn't agree to their terms. We ended up renting our own truck for $40 and did the exchange while blocking traffic. In the end, MM did not deliver our items to our door or place them in our desired room upon delivery as per the contract—something they LOVE to refer to. Another problem we encountered was some of our items were broken. (I’ve attached pictures). So much for MM's supposed “safe” moving practices. Don't trust this ripoff company. They will empty your bank account, destroy your stuff as well as your nerves. Read More

Kardo Designs

2018-10-11

BE WARNED!!!!!! Our whole Moving Mania experience was just horrible. We were quoted one rate, but ended up paying double due a few extra cubic feet. Who knew a few tubs and boxes would cost just as much as a whole load. Then the pickup crew arrived an hour late. Totally unprofessional. The MM staff was completely rude and argumentative. We couldn't get a straight answer for our delivery date. It was constantly changing. We finally received our items from Moving Mania—several streets away as they would NOT deliver to our door. According to their very rude customer service people, they conveniently made it our problem for delivery due to the fact their moving truck was so large. That wasn’t our problem. But they made it our problem. They wanted to charge us an extra $400 so they could rent a smaller truck. We didn't agree to their terms. We ended up renting our own truck for $40 and did the exchange while blocking traffic. In the end, MM did not deliver our items to our door or place them in our desired room upon delivery as per the contract—something they LOVE to refer to. Another problem we encountered was some of our items were broken. (I’ve attached pictures). So much for MM's supposed “safe” moving practices. Don't trust this ripoff company. They will empty your bank account, destroy your stuff as well as your nerves. Read More

Kardo Designs

2018-10-11

BE WARNED!!!!!! Our whole Moving Mania experience was just horrible. We were quoted one rate, but ended up paying double due a few extra cubic feet. Who knew a few tubs and boxes would cost just as much as a whole load. Then the pickup crew arrived an hour late. Totally unprofessional. The MM staff was completely rude and argumentative. We couldn't get a straight answer for our delivery date. It was constantly changing. We finally received our items from Moving Mania—several streets away as they would NOT deliver to our door. According to their very rude customer service people, they conveniently made it our problem for delivery due to the fact their moving truck was so large. That wasn’t our problem. But they made it our problem. They wanted to charge us an extra $400 so they could rent a smaller truck. We didn't agree to their terms. We ended up renting our own truck for $40 and did the exchange while blocking traffic. In the end, MM did not deliver our items to our door or place them in our desired room upon delivery as per the contract—something they LOVE to refer to. Another problem we encountered was some of our items were broken. (I’ve attached pictures). So much for MM's supposed “safe” moving practices. Don't trust this ripoff company. They will empty your bank account, destroy your stuff as well as your nerves. Read More

Kardo Designs

2018-10-11

BE WARNED!!!!!! Our whole Moving Mania experience was just horrible. We were quoted one rate, but ended up paying double due a few extra cubic feet. Who knew a few tubs and boxes would cost just as much as a whole load. Then the pickup crew arrived an hour late. Totally unprofessional. The MM staff was completely rude and argumentative. We couldn't get a straight answer for our delivery date. It was constantly changing. We finally received our items from Moving Mania—several streets away as they would NOT deliver to our door. According to their very rude customer service people, they conveniently made it our problem for delivery due to the fact their moving truck was so large. That wasn’t our problem. But they made it our problem. They wanted to charge us an extra $400 so they could rent a smaller truck. We didn't agree to their terms. We ended up renting our own truck for $40 and did the exchange while blocking traffic. In the end, MM did not deliver our items to our door or place them in our desired room upon delivery as per the contract—something they LOVE to refer to. Another problem we encountered was some of our items were broken. (I’ve attached pictures). So much for MM's supposed “safe” moving practices. Don't trust this ripoff company. They will empty your bank account, destroy your stuff as well as your nerves. Read More

Kardo Designs

2018-10-11

BE WARNED!!!!!! Our whole Moving Mania experience was just horrible. We were quoted one rate, but ended up paying double due a few extra cubic feet. Who knew a few tubs and boxes would cost just as much as a whole load. Then the pickup crew arrived an hour late. Totally unprofessional. The MM staff was completely rude and argumentative. We couldn't get a straight answer for our delivery date. It was constantly changing. We finally received our items from Moving Mania—several streets away as they would NOT deliver to our door. According to their very rude customer service people, they conveniently made it our problem for delivery due to the fact their moving truck was so large. That wasn’t our problem. But they made it our problem. They wanted to charge us an extra $400 so they could rent a smaller truck. We didn't agree to their terms. We ended up renting our own truck for $40 and did the exchange while blocking traffic. In the end, MM did not deliver our items to our door or place them in our desired room upon delivery as per the contract—something they LOVE to refer to. Another problem we encountered was some of our items were broken. (I’ve attached pictures). So much for MM's supposed “safe” moving practices. Don't trust this ripoff company. They will empty your bank account, destroy your stuff as well as your nerves. Read More

The JA-Merican Family

2018-06-22

TOTALLY UNPROFESSIONAL.. where can I begin let's say the best part of using this company was initially speaking to the agent that I booked the pick up with. After that everything was down hill from kicking my boxes in front of me to promising it will take 1week for delivery which took 4weeks to can't find driver to can't locate dispatcher and the list goes on. I can go on and send proofs of emails of what was promised to what was picked up and how my charges changed to charging me extra becz they decide to park more than 75ft from the entrance. Needless to say it's best if you sell your things and move and start over than put yourself thru the hassle and unnecessary expenses to end up getting your things delivered looking used as they transfer my things from trucks to trailers etc. my kid bed was torn out of the plastic and looked hauled, my boxes were ripped, open thrown down and I was missing parts from my tools etc. DO NOT USE THIS COMPANY NO MATTER HOW CHEAP THEY SAY IT WILL COST YOU MORE IN THE END. Not to mention I had to deal with 5 different persons thru this personal move and their communications are the worst. with I don't care attitude apparently they get so much complaints that drivers are so use to it and their staff. They should be put out of this kind of biz. I wished I checked yelp before I used their service but most importantly I'm taking the time out to write this review hoping it help someone else to avoid going thru even worst. Read More

The JA-Merican Family

2018-06-22

TOTALLY UNPROFESSIONAL.. where can I begin let's say the best part of using this company was initially speaking to the agent that I booked the pick up with. After that everything was down hill from kicking my boxes in front of me to promising it will take 1week for delivery which took 4weeks to can't find driver to can't locate dispatcher and the list goes on. I can go on and send proofs of emails of what was promised to what was picked up and how my charges changed to charging me extra becz they decide to park more than 75ft from the entrance. Needless to say it's best if you sell your things and move and start over than put yourself thru the hassle and unnecessary expenses to end up getting your things delivered looking used as they transfer my things from trucks to trailers etc. my kid bed was torn out of the plastic and looked hauled, my boxes were ripped, open thrown down and I was missing parts from my tools etc. DO NOT USE THIS COMPANY NO MATTER HOW CHEAP THEY SAY IT WILL COST YOU MORE IN THE END. Not to mention I had to deal with 5 different persons thru this personal move and their communications are the worst. with I don't care attitude apparently they get so much complaints that drivers are so use to it and their staff. They should be put out of this kind of biz. I wished I checked yelp before I used their service but most importantly I'm taking the time out to write this review hoping it help someone else to avoid going thru even worst. Read More

The JA-Merican Family

2018-06-22

TOTALLY UNPROFESSIONAL.. where can I begin let's say the best part of using this company was initially speaking to the agent that I booked the pick up with. After that everything was down hill from kicking my boxes in front of me to promising it will take 1week for delivery which took 4weeks to can't find driver to can't locate dispatcher and the list goes on. I can go on and send proofs of emails of what was promised to what was picked up and how my charges changed to charging me extra becz they decide to park more than 75ft from the entrance. Needless to say it's best if you sell your things and move and start over than put yourself thru the hassle and unnecessary expenses to end up getting your things delivered looking used as they transfer my things from trucks to trailers etc. my kid bed was torn out of the plastic and looked hauled, my boxes were ripped, open thrown down and I was missing parts from my tools etc. DO NOT USE THIS COMPANY NO MATTER HOW CHEAP THEY SAY IT WILL COST YOU MORE IN THE END. Not to mention I had to deal with 5 different persons thru this personal move and their communications are the worst. with I don't care attitude apparently they get so much complaints that drivers are so use to it and their staff. They should be put out of this kind of biz. I wished I checked yelp before I used their service but most importantly I'm taking the time out to write this review hoping it help someone else to avoid going thru even worst. Read More

The JA-Merican Family

2018-06-22

TOTALLY UNPROFESSIONAL.. where can I begin let's say the best part of using this company was initially speaking to the agent that I booked the pick up with. After that everything was down hill from kicking my boxes in front of me to promising it will take 1week for delivery which took 4weeks to can't find driver to can't locate dispatcher and the list goes on. I can go on and send proofs of emails of what was promised to what was picked up and how my charges changed to charging me extra becz they decide to park more than 75ft from the entrance. Needless to say it's best if you sell your things and move and start over than put yourself thru the hassle and unnecessary expenses to end up getting your things delivered looking used as they transfer my things from trucks to trailers etc. my kid bed was torn out of the plastic and looked hauled, my boxes were ripped, open thrown down and I was missing parts from my tools etc. DO NOT USE THIS COMPANY NO MATTER HOW CHEAP THEY SAY IT WILL COST YOU MORE IN THE END. Not to mention I had to deal with 5 different persons thru this personal move and their communications are the worst. with I don't care attitude apparently they get so much complaints that drivers are so use to it and their staff. They should be put out of this kind of biz. I wished I checked yelp before I used their service but most importantly I'm taking the time out to write this review hoping it help someone else to avoid going thru even worst. Read More

The JA-Merican Family

2018-06-22

TOTALLY UNPROFESSIONAL.. where can I begin let's say the best part of using this company was initially speaking to the agent that I booked the pick up with. After that everything was down hill from kicking my boxes in front of me to promising it will take 1week for delivery which took 4weeks to can't find driver to can't locate dispatcher and the list goes on. I can go on and send proofs of emails of what was promised to what was picked up and how my charges changed to charging me extra becz they decide to park more than 75ft from the entrance. Needless to say it's best if you sell your things and move and start over than put yourself thru the hassle and unnecessary expenses to end up getting your things delivered looking used as they transfer my things from trucks to trailers etc. my kid bed was torn out of the plastic and looked hauled, my boxes were ripped, open thrown down and I was missing parts from my tools etc. DO NOT USE THIS COMPANY NO MATTER HOW CHEAP THEY SAY IT WILL COST YOU MORE IN THE END. Not to mention I had to deal with 5 different persons thru this personal move and their communications are the worst. with I don't care attitude apparently they get so much complaints that drivers are so use to it and their staff. They should be put out of this kind of biz. I wished I checked yelp before I used their service but most importantly I'm taking the time out to write this review hoping it help someone else to avoid going thru even worst. Read More

The JA-Merican Family

2018-06-22

TOTALLY UNPROFESSIONAL.. where can I begin let's say the best part of using this company was initially speaking to the agent that I booked the pick up with. After that everything was down hill from kicking my boxes in front of me to promising it will take 1week for delivery which took 4weeks to can't find driver to can't locate dispatcher and the list goes on. I can go on and send proofs of emails of what was promised to what was picked up and how my charges changed to charging me extra becz they decide to park more than 75ft from the entrance. Needless to say it's best if you sell your things and move and start over than put yourself thru the hassle and unnecessary expenses to end up getting your things delivered looking used as they transfer my things from trucks to trailers etc. my kid bed was torn out of the plastic and looked hauled, my boxes were ripped, open thrown down and I was missing parts from my tools etc. DO NOT USE THIS COMPANY NO MATTER HOW CHEAP THEY SAY IT WILL COST YOU MORE IN THE END. Not to mention I had to deal with 5 different persons thru this personal move and their communications are the worst. with I don't care attitude apparently they get so much complaints that drivers are so use to it and their staff. They should be put out of this kind of biz. I wished I checked yelp before I used their service but most importantly I'm taking the time out to write this review hoping it help someone else to avoid going thru even worst. Read More

The JA-Merican Family

2018-06-22

TOTALLY UNPROFESSIONAL.. where can I begin let's say the best part of using this company was initially speaking to the agent that I booked the pick up with. After that everything was down hill from kicking my boxes in front of me to promising it will take 1week for delivery which took 4weeks to can't find driver to can't locate dispatcher and the list goes on. I can go on and send proofs of emails of what was promised to what was picked up and how my charges changed to charging me extra becz they decide to park more than 75ft from the entrance. Needless to say it's best if you sell your things and move and start over than put yourself thru the hassle and unnecessary expenses to end up getting your things delivered looking used as they transfer my things from trucks to trailers etc. my kid bed was torn out of the plastic and looked hauled, my boxes were ripped, open thrown down and I was missing parts from my tools etc. DO NOT USE THIS COMPANY NO MATTER HOW CHEAP THEY SAY IT WILL COST YOU MORE IN THE END. Not to mention I had to deal with 5 different persons thru this personal move and their communications are the worst. with I don't care attitude apparently they get so much complaints that drivers are so use to it and their staff. They should be put out of this kind of biz. I wished I checked yelp before I used their service but most importantly I'm taking the time out to write this review hoping it help someone else to avoid going thru even worst. Read More

The JA-Merican Family

2018-06-22

TOTALLY UNPROFESSIONAL.. where can I begin let's say the best part of using this company was initially speaking to the agent that I booked the pick up with. After that everything was down hill from kicking my boxes in front of me to promising it will take 1week for delivery which took 4weeks to can't find driver to can't locate dispatcher and the list goes on. I can go on and send proofs of emails of what was promised to what was picked up and how my charges changed to charging me extra becz they decide to park more than 75ft from the entrance. Needless to say it's best if you sell your things and move and start over than put yourself thru the hassle and unnecessary expenses to end up getting your things delivered looking used as they transfer my things from trucks to trailers etc. my kid bed was torn out of the plastic and looked hauled, my boxes were ripped, open thrown down and I was missing parts from my tools etc. DO NOT USE THIS COMPANY NO MATTER HOW CHEAP THEY SAY IT WILL COST YOU MORE IN THE END. Not to mention I had to deal with 5 different persons thru this personal move and their communications are the worst. with I don't care attitude apparently they get so much complaints that drivers are so use to it and their staff. They should be put out of this kind of biz. I wished I checked yelp before I used their service but most importantly I'm taking the time out to write this review hoping it help someone else to avoid going thru even worst. Read More

The JA-Merican Family

2018-06-22

TOTALLY UNPROFESSIONAL.. where can I begin let's say the best part of using this company was initially speaking to the agent that I booked the pick up with. After that everything was down hill from kicking my boxes in front of me to promising it will take 1week for delivery which took 4weeks to can't find driver to can't locate dispatcher and the list goes on. I can go on and send proofs of emails of what was promised to what was picked up and how my charges changed to charging me extra becz they decide to park more than 75ft from the entrance. Needless to say it's best if you sell your things and move and start over than put yourself thru the hassle and unnecessary expenses to end up getting your things delivered looking used as they transfer my things from trucks to trailers etc. my kid bed was torn out of the plastic and looked hauled, my boxes were ripped, open thrown down and I was missing parts from my tools etc. DO NOT USE THIS COMPANY NO MATTER HOW CHEAP THEY SAY IT WILL COST YOU MORE IN THE END. Not to mention I had to deal with 5 different persons thru this personal move and their communications are the worst. with I don't care attitude apparently they get so much complaints that drivers are so use to it and their staff. They should be put out of this kind of biz. I wished I checked yelp before I used their service but most importantly I'm taking the time out to write this review hoping it help someone else to avoid going thru even worst. Read More

The JA-Merican Family

2018-06-22

TOTALLY UNPROFESSIONAL.. where can I begin let's say the best part of using this company was initially speaking to the agent that I booked the pick up with. After that everything was down hill from kicking my boxes in front of me to promising it will take 1week for delivery which took 4weeks to can't find driver to can't locate dispatcher and the list goes on. I can go on and send proofs of emails of what was promised to what was picked up and how my charges changed to charging me extra becz they decide to park more than 75ft from the entrance. Needless to say it's best if you sell your things and move and start over than put yourself thru the hassle and unnecessary expenses to end up getting your things delivered looking used as they transfer my things from trucks to trailers etc. my kid bed was torn out of the plastic and looked hauled, my boxes were ripped, open thrown down and I was missing parts from my tools etc. DO NOT USE THIS COMPANY NO MATTER HOW CHEAP THEY SAY IT WILL COST YOU MORE IN THE END. Not to mention I had to deal with 5 different persons thru this personal move and their communications are the worst. with I don't care attitude apparently they get so much complaints that drivers are so use to it and their staff. They should be put out of this kind of biz. I wished I checked yelp before I used their service but most importantly I'm taking the time out to write this review hoping it help someone else to avoid going thru even worst. Read More

The JA-Merican Family

2018-06-22

TOTALLY UNPROFESSIONAL.. where can I begin let's say the best part of using this company was initially speaking to the agent that I booked the pick up with. After that everything was down hill from kicking my boxes in front of me to promising it will take 1week for delivery which took 4weeks to can't find driver to can't locate dispatcher and the list goes on. I can go on and send proofs of emails of what was promised to what was picked up and how my charges changed to charging me extra becz they decide to park more than 75ft from the entrance. Needless to say it's best if you sell your things and move and start over than put yourself thru the hassle and unnecessary expenses to end up getting your things delivered looking used as they transfer my things from trucks to trailers etc. my kid bed was torn out of the plastic and looked hauled, my boxes were ripped, open thrown down and I was missing parts from my tools etc. DO NOT USE THIS COMPANY NO MATTER HOW CHEAP THEY SAY IT WILL COST YOU MORE IN THE END. Not to mention I had to deal with 5 different persons thru this personal move and their communications are the worst. with I don't care attitude apparently they get so much complaints that drivers are so use to it and their staff. They should be put out of this kind of biz. I wished I checked yelp before I used their service but most importantly I'm taking the time out to write this review hoping it help someone else to avoid going thru even worst. Read More

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