Companies List

Niala Marie

doesn't recommend

Move For Less

2020-07-31

On July 25th, 2020 I was extorted by a mover from Miami Move For Less Inc. On 7/7/20 sales agent Rey De La Silva promised that I would have a stress-free move with a professional moving company that did not subcontract its jobs. He assured me that my move would be with Miami Move For Less from pickup to dropoff. That was not true. On the days leading up to my stuff arriving, I was in contact a driver named Tony, and Rey. Tony works for Monarch Van Lines. Not Miami Moves.We decided that ‪at 9:00 am‬ Tony on 7/24 via text. I explained to him that I scheduled this time with my apartment complex in advance, so that he would have access to the freight elevator, that would take him directly to my high-rise unit without any stops.Tony agreed to come at that time, and on 7/24 I confirmed it with Rey with a phone call. However, on 7/25 Tony called me ‪at 8am‬, ordering me (rudely) to let him into the complex. I explained to him that ‪8am‬ was not our scheduled time, and he would have to wait ‪until 9am‬, at which point the freight elevator would be available. So I met him at my unit ‪at 9am‬, and the security guard helped to explain the move-in process to him. Tony would need to drive his truck into the alley behind the freight elevator in order to get as close as possible. The spot was designated for big-rig trucks such as Tony's, and multiple moving truck drivers had used it that week. However, Tony told me he did not feel safe driving through the alley, because of the construction he would have to pass to get to the alley. As you can see in the pictures and video, there was construction happening at the building next door. However, the construction was not taking place on the side of the building closest to the alley- it was happening on the other side of the building, farthest from the alley (pictures included). The crews had the construction site blocked off with a perimeter, and left the alley open to the public. In fact, multiple cars were going through the alley, because that's where the unit's parking garage is located. However, Tony claimed that driving through the alley was too big of a risk for his truck. While his fear was entirely irrational, in an order to appease him I looked for a way to work around it. The complex's security guard said Tony could enter the alley from the other side of the street instead, where no construction was happening. However, Tony insisted that would not work, and started screaming at me. Rey De Silva witnessed this, because I called him and put him on speaker once Tony started screaming at me. I was scared, and the employees at the unit were scared for me. So much so, that the security guard decided to stand watch, because it seemed like Tony was going to get violent. This is no manner to treat any customer, let alone a small woman like myself. As Rey, can confirm, I was being calm and respectful. Tony then insisted on walking my stuff through the main entrance of the complex and taking the normal elevator instead. He then demanded an additional $400 dollars in cash (in addition to the $1613 balance)because of the longer route he wanted to take to bring my stuff in. I told him I would not pay that, because he was choosing to take a longer route. He then told me that if I didn't give him the $400 he would drive away with my stuff. He then packed up his belongings and got in the truck. I called the police, and he got out of the car after the security guard and my brother flagged him down. After that ordeal I began recording the driver, while updating Rey on what was happening. By ‪11:30 am‬ Tony decided to enter the alley on the opposite side, but refused to back the truck in front of the elevator. He said that if I didn't give him $150 in cash for his walk to the elevator he would leave with my stuff. I paid him that, plus the $1613 cash balance. In a recorded phone call Rey instructed me to follow Tony's orders. Tony then walked out on the job after unloading my stuff, without assembling my furniture. Read More

Niala Marie

doesn't recommend

Move For Less

2020-07-31

On July 25th, 2020 I was extorted by a mover from Miami Move For Less Inc. On 7/7/20 sales agent Rey De La Silva promised that I would have a stress-free move with a professional moving company that did not subcontract its jobs. He assured me that my move would be with Miami Move For Less from pickup to dropoff. That was not true. On the days leading up to my stuff arriving, I was in contact a driver named Tony, and Rey. Tony works for Monarch Van Lines. Not Miami Moves.We decided that ‪at 9:00 am‬ Tony on 7/24 via text. I explained to him that I scheduled this time with my apartment complex in advance, so that he would have access to the freight elevator, that would take him directly to my high-rise unit without any stops.Tony agreed to come at that time, and on 7/24 I confirmed it with Rey with a phone call. However, on 7/25 Tony called me ‪at 8am‬, ordering me (rudely) to let him into the complex. I explained to him that ‪8am‬ was not our scheduled time, and he would have to wait ‪until 9am‬, at which point the freight elevator would be available. So I met him at my unit ‪at 9am‬, and the security guard helped to explain the move-in process to him. Tony would need to drive his truck into the alley behind the freight elevator in order to get as close as possible. The spot was designated for big-rig trucks such as Tony's, and multiple moving truck drivers had used it that week. However, Tony told me he did not feel safe driving through the alley, because of the construction he would have to pass to get to the alley. As you can see in the pictures and video, there was construction happening at the building next door. However, the construction was not taking place on the side of the building closest to the alley- it was happening on the other side of the building, farthest from the alley (pictures included). The crews had the construction site blocked off with a perimeter, and left the alley open to the public. In fact, multiple cars were going through the alley, because that's where the unit's parking garage is located. However, Tony claimed that driving through the alley was too big of a risk for his truck. While his fear was entirely irrational, in an order to appease him I looked for a way to work around it. The complex's security guard said Tony could enter the alley from the other side of the street instead, where no construction was happening. However, Tony insisted that would not work, and started screaming at me. Rey De Silva witnessed this, because I called him and put him on speaker once Tony started screaming at me. I was scared, and the employees at the unit were scared for me. So much so, that the security guard decided to stand watch, because it seemed like Tony was going to get violent. This is no manner to treat any customer, let alone a small woman like myself. As Rey, can confirm, I was being calm and respectful. Tony then insisted on walking my stuff through the main entrance of the complex and taking the normal elevator instead. He then demanded an additional $400 dollars in cash (in addition to the $1613 balance)because of the longer route he wanted to take to bring my stuff in. I told him I would not pay that, because he was choosing to take a longer route. He then told me that if I didn't give him the $400 he would drive away with my stuff. He then packed up his belongings and got in the truck. I called the police, and he got out of the car after the security guard and my brother flagged him down. After that ordeal I began recording the driver, while updating Rey on what was happening. By ‪11:30 am‬ Tony decided to enter the alley on the opposite side, but refused to back the truck in front of the elevator. He said that if I didn't give him $150 in cash for his walk to the elevator he would leave with my stuff. I paid him that, plus the $1613 cash balance. In a recorded phone call Rey instructed me to follow Tony's orders. Tony then walked out on the job after unloading my stuff, without assembling my furniture. Read More

Niala Marie

doesn't recommend

Move For Less

2020-07-31

On July 25th, 2020 I was extorted by a mover from Miami Move For Less Inc. On 7/7/20 sales agent Rey De La Silva promised that I would have a stress-free move with a professional moving company that did not subcontract its jobs. He assured me that my move would be with Miami Move For Less from pickup to dropoff. That was not true. On the days leading up to my stuff arriving, I was in contact a driver named Tony, and Rey. Tony works for Monarch Van Lines. Not Miami Moves.We decided that ‪at 9:00 am‬ Tony on 7/24 via text. I explained to him that I scheduled this time with my apartment complex in advance, so that he would have access to the freight elevator, that would take him directly to my high-rise unit without any stops.Tony agreed to come at that time, and on 7/24 I confirmed it with Rey with a phone call. However, on 7/25 Tony called me ‪at 8am‬, ordering me (rudely) to let him into the complex. I explained to him that ‪8am‬ was not our scheduled time, and he would have to wait ‪until 9am‬, at which point the freight elevator would be available. So I met him at my unit ‪at 9am‬, and the security guard helped to explain the move-in process to him. Tony would need to drive his truck into the alley behind the freight elevator in order to get as close as possible. The spot was designated for big-rig trucks such as Tony's, and multiple moving truck drivers had used it that week. However, Tony told me he did not feel safe driving through the alley, because of the construction he would have to pass to get to the alley. As you can see in the pictures and video, there was construction happening at the building next door. However, the construction was not taking place on the side of the building closest to the alley- it was happening on the other side of the building, farthest from the alley (pictures included). The crews had the construction site blocked off with a perimeter, and left the alley open to the public. In fact, multiple cars were going through the alley, because that's where the unit's parking garage is located. However, Tony claimed that driving through the alley was too big of a risk for his truck. While his fear was entirely irrational, in an order to appease him I looked for a way to work around it. The complex's security guard said Tony could enter the alley from the other side of the street instead, where no construction was happening. However, Tony insisted that would not work, and started screaming at me. Rey De Silva witnessed this, because I called him and put him on speaker once Tony started screaming at me. I was scared, and the employees at the unit were scared for me. So much so, that the security guard decided to stand watch, because it seemed like Tony was going to get violent. This is no manner to treat any customer, let alone a small woman like myself. As Rey, can confirm, I was being calm and respectful. Tony then insisted on walking my stuff through the main entrance of the complex and taking the normal elevator instead. He then demanded an additional $400 dollars in cash (in addition to the $1613 balance)because of the longer route he wanted to take to bring my stuff in. I told him I would not pay that, because he was choosing to take a longer route. He then told me that if I didn't give him the $400 he would drive away with my stuff. He then packed up his belongings and got in the truck. I called the police, and he got out of the car after the security guard and my brother flagged him down. After that ordeal I began recording the driver, while updating Rey on what was happening. By ‪11:30 am‬ Tony decided to enter the alley on the opposite side, but refused to back the truck in front of the elevator. He said that if I didn't give him $150 in cash for his walk to the elevator he would leave with my stuff. I paid him that, plus the $1613 cash balance. In a recorded phone call Rey instructed me to follow Tony's orders. Tony then walked out on the job after unloading my stuff, without assembling my furniture. Read More

Niala Marie

doesn't recommend

Move For Less

2020-07-31

On July 25th, 2020 I was extorted by a mover from Miami Move For Less Inc. On 7/7/20 sales agent Rey De La Silva promised that I would have a stress-free move with a professional moving company that did not subcontract its jobs. He assured me that my move would be with Miami Move For Less from pickup to dropoff. That was not true. On the days leading up to my stuff arriving, I was in contact a driver named Tony, and Rey. Tony works for Monarch Van Lines. Not Miami Moves.We decided that ‪at 9:00 am‬ Tony on 7/24 via text. I explained to him that I scheduled this time with my apartment complex in advance, so that he would have access to the freight elevator, that would take him directly to my high-rise unit without any stops.Tony agreed to come at that time, and on 7/24 I confirmed it with Rey with a phone call. However, on 7/25 Tony called me ‪at 8am‬, ordering me (rudely) to let him into the complex. I explained to him that ‪8am‬ was not our scheduled time, and he would have to wait ‪until 9am‬, at which point the freight elevator would be available. So I met him at my unit ‪at 9am‬, and the security guard helped to explain the move-in process to him. Tony would need to drive his truck into the alley behind the freight elevator in order to get as close as possible. The spot was designated for big-rig trucks such as Tony's, and multiple moving truck drivers had used it that week. However, Tony told me he did not feel safe driving through the alley, because of the construction he would have to pass to get to the alley. As you can see in the pictures and video, there was construction happening at the building next door. However, the construction was not taking place on the side of the building closest to the alley- it was happening on the other side of the building, farthest from the alley (pictures included). The crews had the construction site blocked off with a perimeter, and left the alley open to the public. In fact, multiple cars were going through the alley, because that's where the unit's parking garage is located. However, Tony claimed that driving through the alley was too big of a risk for his truck. While his fear was entirely irrational, in an order to appease him I looked for a way to work around it. The complex's security guard said Tony could enter the alley from the other side of the street instead, where no construction was happening. However, Tony insisted that would not work, and started screaming at me. Rey De Silva witnessed this, because I called him and put him on speaker once Tony started screaming at me. I was scared, and the employees at the unit were scared for me. So much so, that the security guard decided to stand watch, because it seemed like Tony was going to get violent. This is no manner to treat any customer, let alone a small woman like myself. As Rey, can confirm, I was being calm and respectful. Tony then insisted on walking my stuff through the main entrance of the complex and taking the normal elevator instead. He then demanded an additional $400 dollars in cash (in addition to the $1613 balance)because of the longer route he wanted to take to bring my stuff in. I told him I would not pay that, because he was choosing to take a longer route. He then told me that if I didn't give him the $400 he would drive away with my stuff. He then packed up his belongings and got in the truck. I called the police, and he got out of the car after the security guard and my brother flagged him down. After that ordeal I began recording the driver, while updating Rey on what was happening. By ‪11:30 am‬ Tony decided to enter the alley on the opposite side, but refused to back the truck in front of the elevator. He said that if I didn't give him $150 in cash for his walk to the elevator he would leave with my stuff. I paid him that, plus the $1613 cash balance. In a recorded phone call Rey instructed me to follow Tony's orders. Tony then walked out on the job after unloading my stuff, without assembling my furniture. Read More

Niala C.

Malibu, CA

2020-07-30

On July 25th, 2020 I had the worst moving experience of my life. I was threatened and extorted by a mover from Miami Movers For Less. I was hopeful that this experience would be great when I booked the move with Rey De La Silva. Although other moving companies had quoted me a better price, I went with Miami Movers For Less, because Rey promised that I would have a stress-free move. I did not want to deal with sub contractors. He assured me that Miami Movers for Less didn't subcontract jobs out, and that my move would be with Miami Movers. However, that was not the case. They subcontracted the job. On the days leading up to my stuff arriving, I was in contact with a driver from a different company- Tony. We decided that at 9:00 am he would bring my belongings to my apartment. However, that morning he called me at 8am, ordering me (rudely) to let him into the complex. I explained to him that 8am was not our scheduled time, and he would have to wait until 9am, at which point the freight elevator would be available. Tony would need to drive his truck into the alley behind the freight elevator in order to get as close as possible to the elevator. The spot was designated for big-rig trucks, and multiple moving truck drivers had used it that week. However, Tony told me he did not feel safe driving through the alley, because of the construction he would have to pass to get to the alley. There was construction happening at the building next door. However they had blocked off the site with a perimeter, and the alley was open to the public. The construction workers weren't working on the side of the building closest to the alley.l, so he was instructed to enter the alley from the other side. However, Tony insisted that would not work, and started screaming at me. This is no manner to treat any customer, let alone a small woman like myself. Tony then insisted on walking my stuff through the unit and taking the normal elevator instead. He then demanded that if I didn't bring him an extra $400 in cash in 10 minutes he would drive away with my stuff. I notified him that I was calling the police. Tony only began to listen to our requests after I was on the phone with the 911 dispatcher, and I chose to end the call. I then paid him the $1600 balance in cash, thinking this ordeal would finally be over. But instead, Tony refused to reverse his truck to the elevator, and instead ordered me to pay him an extra $150 in cash to walk my load to the elevator. I told him to reverse the truck the extra 150 feet, but he refused. By the time my furniture was in my apartment, the ordeal still wasn't over. I asked Tony to put on a mask when entering my apartment, to prevent the spread of covid-19. Phoenix is a hot spot for covid-19, so the law states everyone must wear a mask when entering a building. Tony said he didn't have a mask, and put me at risk when performing the job. The movers from Florida had disassembled my furniture for the move, so it was Tony's job to put them together. But he refused to do this. I have never met a more lazy worker. After refusing to do the work, he became increasingly agitated (as the video shows), and tried to intimidate me to sign the paperwork. I told him I would not sign it, because he did not complete the job. He then walked out the door, and never came back. By this time it was 2 pm. I signed a contract with Miami Movers For Less, so this move and my well-being was your responsibility. Although my stuff got here, the company put me in danger, by having Tony move my things. I want the extra $150 Tony charged me back, as well as $325 for each hour (total 2.5 hours) I waited for Tony to start his job. According to the contract, that's how much I would owe Miami Movers if I had them wait for me. I want the same, as well as an additional $200 for pain, suffering, and overall lack of professionalism. This is not how any person, or paying customer should be treated. I had to hire people to reassemble the furniture Tony refused to do. Besides my experience with Tony, even the packing of my boxes weren't done to a high standard. Because of the way the movers packed my items, putting random things together, several of my items wdamaged. UPDATE: I have filed a formal complaint with the Better Business Bureau. The Miami Movers refuse to take responsibility for their contractor, and the stress this has caused me. Read More

Niala C.

Malibu, CA

2020-07-30

On July 25th, 2020 I had the worst moving experience of my life. I was threatened and extorted by a mover from Miami Movers For Less. I was hopeful that this experience would be great when I booked the move with Rey De La Silva. Although other moving companies had quoted me a better price, I went with Miami Movers For Less, because Rey promised that I would have a stress-free move. I did not want to deal with sub contractors. He assured me that Miami Movers for Less didn't subcontract jobs out, and that my move would be with Miami Movers. However, that was not the case. They subcontracted the job. On the days leading up to my stuff arriving, I was in contact with a driver from a different company- Tony. We decided that at 9:00 am he would bring my belongings to my apartment. However, that morning he called me at 8am, ordering me (rudely) to let him into the complex. I explained to him that 8am was not our scheduled time, and he would have to wait until 9am, at which point the freight elevator would be available. Tony would need to drive his truck into the alley behind the freight elevator in order to get as close as possible to the elevator. The spot was designated for big-rig trucks, and multiple moving truck drivers had used it that week. However, Tony told me he did not feel safe driving through the alley, because of the construction he would have to pass to get to the alley. There was construction happening at the building next door. However they had blocked off the site with a perimeter, and the alley was open to the public. The construction workers weren't working on the side of the building closest to the alley.l, so he was instructed to enter the alley from the other side. However, Tony insisted that would not work, and started screaming at me. This is no manner to treat any customer, let alone a small woman like myself. Tony then insisted on walking my stuff through the unit and taking the normal elevator instead. He then demanded that if I didn't bring him an extra $400 in cash in 10 minutes he would drive away with my stuff. I notified him that I was calling the police. Tony only began to listen to our requests after I was on the phone with the 911 dispatcher, and I chose to end the call. I then paid him the $1600 balance in cash, thinking this ordeal would finally be over. But instead, Tony refused to reverse his truck to the elevator, and instead ordered me to pay him an extra $150 in cash to walk my load to the elevator. I told him to reverse the truck the extra 150 feet, but he refused. By the time my furniture was in my apartment, the ordeal still wasn't over. I asked Tony to put on a mask when entering my apartment, to prevent the spread of covid-19. Phoenix is a hot spot for covid-19, so the law states everyone must wear a mask when entering a building. Tony said he didn't have a mask, and put me at risk when performing the job. The movers from Florida had disassembled my furniture for the move, so it was Tony's job to put them together. But he refused to do this. I have never met a more lazy worker. After refusing to do the work, he became increasingly agitated (as the video shows), and tried to intimidate me to sign the paperwork. I told him I would not sign it, because he did not complete the job. He then walked out the door, and never came back. By this time it was 2 pm. I signed a contract with Miami Movers For Less, so this move and my well-being was your responsibility. Although my stuff got here, the company put me in danger, by having Tony move my things. I want the extra $150 Tony charged me back, as well as $325 for each hour (total 2.5 hours) I waited for Tony to start his job. According to the contract, that's how much I would owe Miami Movers if I had them wait for me. I want the same, as well as an additional $200 for pain, suffering, and overall lack of professionalism. This is not how any person, or paying customer should be treated. I had to hire people to reassemble the furniture Tony refused to do. Besides my experience with Tony, even the packing of my boxes weren't done to a high standard. Because of the way the movers packed my items, putting random things together, several of my items wdamaged. UPDATE: I have filed a formal complaint with the Better Business Bureau. The Miami Movers refuse to take responsibility for their contractor, and the stress this has caused me. Read More

Niala C.

Malibu, CA

2020-07-30

On July 25th, 2020 I had the worst moving experience of my life. I was threatened and extorted by a mover from Miami Movers For Less. I was hopeful that this experience would be great when I booked the move with Rey De La Silva. Although other moving companies had quoted me a better price, I went with Miami Movers For Less, because Rey promised that I would have a stress-free move. I did not want to deal with sub contractors. He assured me that Miami Movers for Less didn't subcontract jobs out, and that my move would be with Miami Movers. However, that was not the case. They subcontracted the job. On the days leading up to my stuff arriving, I was in contact with a driver from a different company- Tony. We decided that at 9:00 am he would bring my belongings to my apartment. However, that morning he called me at 8am, ordering me (rudely) to let him into the complex. I explained to him that 8am was not our scheduled time, and he would have to wait until 9am, at which point the freight elevator would be available. Tony would need to drive his truck into the alley behind the freight elevator in order to get as close as possible to the elevator. The spot was designated for big-rig trucks, and multiple moving truck drivers had used it that week. However, Tony told me he did not feel safe driving through the alley, because of the construction he would have to pass to get to the alley. There was construction happening at the building next door. However they had blocked off the site with a perimeter, and the alley was open to the public. The construction workers weren't working on the side of the building closest to the alley.l, so he was instructed to enter the alley from the other side. However, Tony insisted that would not work, and started screaming at me. This is no manner to treat any customer, let alone a small woman like myself. Tony then insisted on walking my stuff through the unit and taking the normal elevator instead. He then demanded that if I didn't bring him an extra $400 in cash in 10 minutes he would drive away with my stuff. I notified him that I was calling the police. Tony only began to listen to our requests after I was on the phone with the 911 dispatcher, and I chose to end the call. I then paid him the $1600 balance in cash, thinking this ordeal would finally be over. But instead, Tony refused to reverse his truck to the elevator, and instead ordered me to pay him an extra $150 in cash to walk my load to the elevator. I told him to reverse the truck the extra 150 feet, but he refused. By the time my furniture was in my apartment, the ordeal still wasn't over. I asked Tony to put on a mask when entering my apartment, to prevent the spread of covid-19. Phoenix is a hot spot for covid-19, so the law states everyone must wear a mask when entering a building. Tony said he didn't have a mask, and put me at risk when performing the job. The movers from Florida had disassembled my furniture for the move, so it was Tony's job to put them together. But he refused to do this. I have never met a more lazy worker. After refusing to do the work, he became increasingly agitated (as the video shows), and tried to intimidate me to sign the paperwork. I told him I would not sign it, because he did not complete the job. He then walked out the door, and never came back. By this time it was 2 pm. I signed a contract with Miami Movers For Less, so this move and my well-being was your responsibility. Although my stuff got here, the company put me in danger, by having Tony move my things. I want the extra $150 Tony charged me back, as well as $325 for each hour (total 2.5 hours) I waited for Tony to start his job. According to the contract, that's how much I would owe Miami Movers if I had them wait for me. I want the same, as well as an additional $200 for pain, suffering, and overall lack of professionalism. This is not how any person, or paying customer should be treated. I had to hire people to reassemble the furniture Tony refused to do. Besides my experience with Tony, even the packing of my boxes weren't done to a high standard. Because of the way the movers packed my items, putting random things together, several of my items wdamaged. UPDATE: I have filed a formal complaint with the Better Business Bureau. The Miami Movers refuse to take responsibility for their contractor, and the stress this has caused me. Read More

Niala C.

Malibu, CA

2020-07-30

On July 25th, 2020 I had the worst moving experience of my life. I was threatened and extorted by a mover from Miami Movers For Less. I was hopeful that this experience would be great when I booked the move with Rey De La Silva. Although other moving companies had quoted me a better price, I went with Miami Movers For Less, because Rey promised that I would have a stress-free move. I did not want to deal with sub contractors. He assured me that Miami Movers for Less didn't subcontract jobs out, and that my move would be with Miami Movers. However, that was not the case. They subcontracted the job. On the days leading up to my stuff arriving, I was in contact with a driver from a different company- Tony. We decided that at 9:00 am he would bring my belongings to my apartment. However, that morning he called me at 8am, ordering me (rudely) to let him into the complex. I explained to him that 8am was not our scheduled time, and he would have to wait until 9am, at which point the freight elevator would be available. Tony would need to drive his truck into the alley behind the freight elevator in order to get as close as possible to the elevator. The spot was designated for big-rig trucks, and multiple moving truck drivers had used it that week. However, Tony told me he did not feel safe driving through the alley, because of the construction he would have to pass to get to the alley. There was construction happening at the building next door. However they had blocked off the site with a perimeter, and the alley was open to the public. The construction workers weren't working on the side of the building closest to the alley.l, so he was instructed to enter the alley from the other side. However, Tony insisted that would not work, and started screaming at me. This is no manner to treat any customer, let alone a small woman like myself. Tony then insisted on walking my stuff through the unit and taking the normal elevator instead. He then demanded that if I didn't bring him an extra $400 in cash in 10 minutes he would drive away with my stuff. I notified him that I was calling the police. Tony only began to listen to our requests after I was on the phone with the 911 dispatcher, and I chose to end the call. I then paid him the $1600 balance in cash, thinking this ordeal would finally be over. But instead, Tony refused to reverse his truck to the elevator, and instead ordered me to pay him an extra $150 in cash to walk my load to the elevator. I told him to reverse the truck the extra 150 feet, but he refused. By the time my furniture was in my apartment, the ordeal still wasn't over. I asked Tony to put on a mask when entering my apartment, to prevent the spread of covid-19. Phoenix is a hot spot for covid-19, so the law states everyone must wear a mask when entering a building. Tony said he didn't have a mask, and put me at risk when performing the job. The movers from Florida had disassembled my furniture for the move, so it was Tony's job to put them together. But he refused to do this. I have never met a more lazy worker. After refusing to do the work, he became increasingly agitated (as the video shows), and tried to intimidate me to sign the paperwork. I told him I would not sign it, because he did not complete the job. He then walked out the door, and never came back. By this time it was 2 pm. I signed a contract with Miami Movers For Less, so this move and my well-being was your responsibility. Although my stuff got here, the company put me in danger, by having Tony move my things. I want the extra $150 Tony charged me back, as well as $325 for each hour (total 2.5 hours) I waited for Tony to start his job. According to the contract, that's how much I would owe Miami Movers if I had them wait for me. I want the same, as well as an additional $200 for pain, suffering, and overall lack of professionalism. This is not how any person, or paying customer should be treated. I had to hire people to reassemble the furniture Tony refused to do. Besides my experience with Tony, even the packing of my boxes weren't done to a high standard. Because of the way the movers packed my items, putting random things together, several of my items wdamaged. UPDATE: I have filed a formal complaint with the Better Business Bureau. The Miami Movers refuse to take responsibility for their contractor, and the stress this has caused me. Read More

Mona M.

Miami, FL

2018-07-27

I've used this company before but this last time was a mess. The movers did not bring enough material to wrap our items even though we paid for it. We ordered extra supplies and they did not bring all of what we ordered plus the boxes they brought were used. One guy kept complaining about having to walk back and forth as if he wasn't getting paid. When I told the guys they needed to wrap the glass furniture they told me that they would when they brought to downstairs. Once we got to the new location I realized they did not wrap the items. I wrote in to customer service and never received a response. When I told them them were scratching my leather headboard and leather chairs they told me it can be wiped off. That's not how you treat customers especially returning customers. UPDATE: I just wanted to add an update to my review as of 7/28/18. The owner of the company Sergi reached out to me soon after my review to explain what occurred with my move and to try to make things right. As a business owner, I know the importance of providing good customer service and taking responsibility when things do not go as planned. I appreciate Sergi reaching out to me and apologizing for the error and, most importantly, he did not make excuses. Given that I had a wonderful experience with his company during a previous move, I will assume that my latest experience was the exception and not the rule. I will utilize his company the next time I move and I fully expect it to be another positive experience. Read More

Mona M.

Miami, FL

2018-07-27

I've used this company before but this last time was a mess. The movers did not bring enough material to wrap our items even though we paid for it. We ordered extra supplies and they did not bring all of what we ordered plus the boxes they brought were used. One guy kept complaining about having to walk back and forth as if he wasn't getting paid. When I told the guys they needed to wrap the glass furniture they told me that they would when they brought to downstairs. Once we got to the new location I realized they did not wrap the items. I wrote in to customer service and never received a response. When I told them them were scratching my leather headboard and leather chairs they told me it can be wiped off. That's not how you treat customers especially returning customers. UPDATE: I just wanted to add an update to my review as of 7/28/18. The owner of the company Sergi reached out to me soon after my review to explain what occurred with my move and to try to make things right. As a business owner, I know the importance of providing good customer service and taking responsibility when things do not go as planned. I appreciate Sergi reaching out to me and apologizing for the error and, most importantly, he did not make excuses. Given that I had a wonderful experience with his company during a previous move, I will assume that my latest experience was the exception and not the rule. I will utilize his company the next time I move and I fully expect it to be another positive experience. Read More

Mona M.

Miami, FL

2018-07-27

I've used this company before but this last time was a mess. The movers did not bring enough material to wrap our items even though we paid for it. We ordered extra supplies and they did not bring all of what we ordered plus the boxes they brought were used. One guy kept complaining about having to walk back and forth as if he wasn't getting paid. When I told the guys they needed to wrap the glass furniture they told me that they would when they brought to downstairs. Once we got to the new location I realized they did not wrap the items. I wrote in to customer service and never received a response. When I told them them were scratching my leather headboard and leather chairs they told me it can be wiped off. That's not how you treat customers especially returning customers. UPDATE: I just wanted to add an update to my review as of 7/28/18. The owner of the company Sergi reached out to me soon after my review to explain what occurred with my move and to try to make things right. As a business owner, I know the importance of providing good customer service and taking responsibility when things do not go as planned. I appreciate Sergi reaching out to me and apologizing for the error and, most importantly, he did not make excuses. Given that I had a wonderful experience with his company during a previous move, I will assume that my latest experience was the exception and not the rule. I will utilize his company the next time I move and I fully expect it to be another positive experience. Read More

Mona M.

Miami, FL

2018-07-27

I've used this company before but this last time was a mess. The movers did not bring enough material to wrap our items even though we paid for it. We ordered extra supplies and they did not bring all of what we ordered plus the boxes they brought were used. One guy kept complaining about having to walk back and forth as if he wasn't getting paid. When I told the guys they needed to wrap the glass furniture they told me that they would when they brought to downstairs. Once we got to the new location I realized they did not wrap the items. I wrote in to customer service and never received a response. When I told them them were scratching my leather headboard and leather chairs they told me it can be wiped off. That's not how you treat customers especially returning customers. UPDATE: I just wanted to add an update to my review as of 7/28/18. The owner of the company Sergi reached out to me soon after my review to explain what occurred with my move and to try to make things right. As a business owner, I know the importance of providing good customer service and taking responsibility when things do not go as planned. I appreciate Sergi reaching out to me and apologizing for the error and, most importantly, he did not make excuses. Given that I had a wonderful experience with his company during a previous move, I will assume that my latest experience was the exception and not the rule. I will utilize his company the next time I move and I fully expect it to be another positive experience. Read More

Laura P.

Hollywood, FL

2018-04-27

I hired Move For Less for a Pembroke Pines to Miami move. My initial communication with the company was good, they answered all my calls and emails in a timely manner. They were supposed to get to my apartment between 8-9am. After a few calls and emails, 2 movers arrived at 10am. I paid for a 3-hour move, which is their minimum. I figured it was enough for a one-bedroom apartment. The only way that it was possible for my move to be completed in 3 hours is because I had 3 friends helping the movers out and I had packed everything and unassembled the furniture before the movers arrived. My leather couch was significantly damaged by the movers as can be seen in the pictures. I followed the company's process and opened a claim. I provided all the necessary documents and my claim was denied because "packing service not purchased to avoid any mishandling of personnel or in transit incident, all items should be packaged, boxed and/or crated. Blanket wrapping is not considered professional packing simply in transit wrapping. Additional professional packing should have been purchased. Items are not covered and excluded from moving and storage liability. In addition, you chose not to purchase any additional insurance to obligate the carrier to provide full replacement value". This was my experience with Move For Less. Read More

Laura P.

Hollywood, FL

2018-04-27

I hired Move For Less for a Pembroke Pines to Miami move. My initial communication with the company was good, they answered all my calls and emails in a timely manner. They were supposed to get to my apartment between 8-9am. After a few calls and emails, 2 movers arrived at 10am. I paid for a 3-hour move, which is their minimum. I figured it was enough for a one-bedroom apartment. The only way that it was possible for my move to be completed in 3 hours is because I had 3 friends helping the movers out and I had packed everything and unassembled the furniture before the movers arrived. My leather couch was significantly damaged by the movers as can be seen in the pictures. I followed the company's process and opened a claim. I provided all the necessary documents and my claim was denied because "packing service not purchased to avoid any mishandling of personnel or in transit incident, all items should be packaged, boxed and/or crated. Blanket wrapping is not considered professional packing simply in transit wrapping. Additional professional packing should have been purchased. Items are not covered and excluded from moving and storage liability. In addition, you chose not to purchase any additional insurance to obligate the carrier to provide full replacement value". This was my experience with Move For Less. Read More

Laura P.

Hollywood, FL

2018-04-27

I hired Move For Less for a Pembroke Pines to Miami move. My initial communication with the company was good, they answered all my calls and emails in a timely manner. They were supposed to get to my apartment between 8-9am. After a few calls and emails, 2 movers arrived at 10am. I paid for a 3-hour move, which is their minimum. I figured it was enough for a one-bedroom apartment. The only way that it was possible for my move to be completed in 3 hours is because I had 3 friends helping the movers out and I had packed everything and unassembled the furniture before the movers arrived. My leather couch was significantly damaged by the movers as can be seen in the pictures. I followed the company's process and opened a claim. I provided all the necessary documents and my claim was denied because "packing service not purchased to avoid any mishandling of personnel or in transit incident, all items should be packaged, boxed and/or crated. Blanket wrapping is not considered professional packing simply in transit wrapping. Additional professional packing should have been purchased. Items are not covered and excluded from moving and storage liability. In addition, you chose not to purchase any additional insurance to obligate the carrier to provide full replacement value". This was my experience with Move For Less. Read More

Eneida C.

Fairfax, VA

2016-08-22

Please, Be aware of this moving Co. Move for less. Very disappointed experience. From a beginning quote of $ 3360, I ended paying $ 5650. Even we received a miserable compensation of $300 from them. There is a summary of what happened: "It was few incidents starting in the loading day scheduled the last April 30th, at 8:00 am. Andrei and his 2 partners (Vladimir and Sergei) arrived after 9:00 am. They started loading in very fast pace but after the first long break they took 2 others long breaks. Even one of them, Vladimir, took off his shirt (inside of my house) for a while and changed his shoes for sandals.Manuel ( the seller guy) called me twice in the morning asking me how it was going but in the afternoon he stopped calling. At the end of the day, specifically the contract and payment time, Andrei showed me the bill statement for signing. Andrei even tried to negotiate the bill with the tip. Andrei stated: Pay $ 5,750 and you don't have to give us the tip. But if you sign to pay the co. this bill $ 5,650 you have to give us the tip of $20 by 3 because we are 3 in this party. Even he asked for 3 tips of $20 because they were three. Before signing I try to call the salesman Manuel (Manny) and let him know about the double price original payment bill quote and the other incidents. He never answered the call when I really needed to contact him about the final loading, contract and final price; regarding the negotiating and giving the tips to Andrei and the 2 other partners. We were expecting the movers, May 11th as it notified by email from Murat, but they called us having a delay. We had the delivery May 12th. Some furniture were delivery broken and some missing boxes. Then, we proceed to send by email a claim to the insurance and the co. attached the pictures with the broken furniture. After few days, we realized they were 2 missing bed headboards too. We decided to call the company. They told us they have the headboards and they both were broken. First of all, they should told us about that, instead of waiting for us to ask about them. Please note the insurance quote is only for one headboard and there should be two. 3 damage items and 5 items missing. " For the unprofessional behavior the delays, the inconveniences, the broken furnitures, the lost boxes, the hidden truth about some furnitures, etc , I don't recommend this co. Read More

Ellie H.

Miami, FL

2016-02-19

So today was our long dreaded moving day. Thanks to fellow Yelpers, we found this amazing company. From the first call to the last box everything was as smooth and professional as can be. Our first contact was an email from Rey De Silva on 02/05/16. He explained their services, fees & set up our reservation for today. We were extremely pleased with his quote and excellent customer service. That was the first sign that "Move for Less" is the company to use. Yesterday we received a confirmation call for today. They are definitely on top of things. This morning our movers (Constantine & Jacob) called to confirm their arrival time. Upon arrival they estimated the work to the last detail. They also provided wrapping & packaging services as needed with outmost care. They transported our belongings from tight doors & elevators to their truck with great care. Our movers (Constantine & Jacob) were very professional & got the job done surpassing all our expectations. We sincerely THANK YOU! We are thankful to have found this wonderful company. Their staff is definitely the best you can find. As many of you may feel, moving can be somewhat of a nightmare. Making sure our precious belongings are protected & getting the right company can be challenging. Luckily we have Yelp & a company like "Move for Less" available to us. I will definitely use them again & highly recommend their services to anyone searching for a moving company that cares about the customer's needs & their belongings. Usually it's one or the other, however with Move for Less you get it all. Just stand back & let these professionals work their moving magic. Thank You for everything Rey, Constantine & Jacob!!!! Read More

Ellie H.

Miami, FL

2016-02-19

So today was our long dreaded moving day. Thanks to fellow Yelpers, we found this amazing company. From the first call to the last box everything was as smooth and professional as can be. Our first contact was an email from Rey De Silva on 02/05/16. He explained their services, fees & set up our reservation for today. We were extremely pleased with his quote and excellent customer service. That was the first sign that "Move for Less" is the company to use. Yesterday we received a confirmation call for today. They are definitely on top of things. This morning our movers (Constantine & Jacob) called to confirm their arrival time. Upon arrival they estimated the work to the last detail. They also provided wrapping & packaging services as needed with outmost care. They transported our belongings from tight doors & elevators to their truck with great care. Our movers (Constantine & Jacob) were very professional & got the job done surpassing all our expectations. We sincerely THANK YOU! We are thankful to have found this wonderful company. Their staff is definitely the best you can find. As many of you may feel, moving can be somewhat of a nightmare. Making sure our precious belongings are protected & getting the right company can be challenging. Luckily we have Yelp & a company like "Move for Less" available to us. I will definitely use them again & highly recommend their services to anyone searching for a moving company that cares about the customer's needs & their belongings. Usually it's one or the other, however with Move for Less you get it all. Just stand back & let these professionals work their moving magic. Thank You for everything Rey, Constantine & Jacob!!!! Read More

Collene S.

Miami, FL

2016-01-04

I recently moved back to Florida from California where I have spent over a year helping my daughter with grandkids. I rented out my condo meanwhile. Good thing was that I took most of my furniture out to a self storage. Couple that I rented a place too had a labrador... I have nothing against dogs but this beast destroyed my carpeting. Also, stove was burned and a washer was no longer working. I needed to move appliances to a donation center in Fort Lauderdale as they were quite old and I did not even want to mess with repairing it. I purchased almost a new washer on craigslist and I needed it picked up from a guy in Hollywood. I also needed to get my furniture out of storage in Sunny Isles and bring it to my place few miles near by. One of my friends advised me of this company. I have to say that it was a great suggestion. Not only movers worked on Sunday, but they also made multiple trips in a same day to get all my items removed and delivered. They also helped me to arrange everything in my condo. Problem was that elevator was too small to be used. Poor guys had to carry things up the third floor and to the South wing of my building which was at least 50 yards away. They did not have much luck with parking as well... On Sunday pretty much all guest parking was taken. They had to have one guy watching the truck not to get towed and two guys worked on moving things. Once they put everything upstairs, they parked a truck outside and all three worked on arranging the furniture. They took all the garbage out and actually helped me to remove recently replaced carpeting. They were a great help for an such an old lady as myself. I think that price I was charged was very reasonable for the amount of work done and guys deserved at least 10% tip. Thanks a bunch! Read More

Collene S.

Miami, FL

2016-01-04

I recently moved back to Florida from California where I have spent over a year helping my daughter with grandkids. I rented out my condo meanwhile. Good thing was that I took most of my furniture out to a self storage. Couple that I rented a place too had a labrador... I have nothing against dogs but this beast destroyed my carpeting. Also, stove was burned and a washer was no longer working. I needed to move appliances to a donation center in Fort Lauderdale as they were quite old and I did not even want to mess with repairing it. I purchased almost a new washer on craigslist and I needed it picked up from a guy in Hollywood. I also needed to get my furniture out of storage in Sunny Isles and bring it to my place few miles near by. One of my friends advised me of this company. I have to say that it was a great suggestion. Not only movers worked on Sunday, but they also made multiple trips in a same day to get all my items removed and delivered. They also helped me to arrange everything in my condo. Problem was that elevator was too small to be used. Poor guys had to carry things up the third floor and to the South wing of my building which was at least 50 yards away. They did not have much luck with parking as well... On Sunday pretty much all guest parking was taken. They had to have one guy watching the truck not to get towed and two guys worked on moving things. Once they put everything upstairs, they parked a truck outside and all three worked on arranging the furniture. They took all the garbage out and actually helped me to remove recently replaced carpeting. They were a great help for an such an old lady as myself. I think that price I was charged was very reasonable for the amount of work done and guys deserved at least 10% tip. Thanks a bunch! Read More

Collene S.

Miami, FL

2016-01-04

I recently moved back to Florida from California where I have spent over a year helping my daughter with grandkids. I rented out my condo meanwhile. Good thing was that I took most of my furniture out to a self storage. Couple that I rented a place too had a labrador... I have nothing against dogs but this beast destroyed my carpeting. Also, stove was burned and a washer was no longer working. I needed to move appliances to a donation center in Fort Lauderdale as they were quite old and I did not even want to mess with repairing it. I purchased almost a new washer on craigslist and I needed it picked up from a guy in Hollywood. I also needed to get my furniture out of storage in Sunny Isles and bring it to my place few miles near by. One of my friends advised me of this company. I have to say that it was a great suggestion. Not only movers worked on Sunday, but they also made multiple trips in a same day to get all my items removed and delivered. They also helped me to arrange everything in my condo. Problem was that elevator was too small to be used. Poor guys had to carry things up the third floor and to the South wing of my building which was at least 50 yards away. They did not have much luck with parking as well... On Sunday pretty much all guest parking was taken. They had to have one guy watching the truck not to get towed and two guys worked on moving things. Once they put everything upstairs, they parked a truck outside and all three worked on arranging the furniture. They took all the garbage out and actually helped me to remove recently replaced carpeting. They were a great help for an such an old lady as myself. I think that price I was charged was very reasonable for the amount of work done and guys deserved at least 10% tip. Thanks a bunch! Read More

Stasi M.

Orange, CA

2015-11-04

Originally I was not going to write a review because it was just not worth it but after today, I am steaming. We moved from CA to Austin TX and had the movers come out on 10/9 to load up our items to make it by 10/17. Granted we had much more than what we originally inventoried. I called to give a more accurate number but didn't get a return call so I let it go. We did have a snafu with our leasing office as they said we couldn't move in until the following Tuesday, so we contacted frank, our contact to see if he had an idea when the truck was going to arrive so we would know if we would have to pay to have them come back or something. He said no problem, let him know when we can get into the unit and he will get it there. after 3 hours of fighting with the leasing office we worked it out and still could move in on 10/17. So we responded back to Frank to let him know that 10/17 is still good. No response. We call him the flowing Monday to see if we have an idea when we would get our things and he never got the previous email and said that he would be putting things on the truck that week. Fast forward to 11/1 and we are just getting our items. There is the driver and 4 movers from an other company. They said they were installing the washer and dryer for us and proceeded to hook everything up....apparently not because when I went to use it today...it FLOODED my apartment because the hose was not connected and it drained into my floor! So now I have to pay for a company to come and extract the water from my carpet on top of whatever other damage is caused. The movers were doing a rush job because the driver wanted to be done by 6pm so because they were rushing items were tossed around, heavy items were put on top of light items and quite a few glasses were broken. My vanity was broken because the first movers did not remove the legs. This was the only item marked as damaged because it was the only one visibly damaged coming off the truck. There was no time or ability to inspect my items and i was told all I had to do was point but because they were rushing, I felt compelled to help so my husband was even helping them get things off the truck. So Also, as I unwrapped my jewelry amoire today, because it was still in the plastic buried in my bedroom, the top is chipped and buckled. Like it was compressed and the top layer is jacked up. It certainly wasn't there when I packed up my jewelry. I was going to refer the company to my mother in law for her move to Austin but not anymore. I would have saved a lot more money paying a friend to drive a uhaul for me. This was not a move for less. It was a move from hell with a half assed job at the end. **update 12/22. Per the below comment from the owner, I researched the company and verified the license number and contract information based on my contract before posting this review. So if this really isn't you and you're really not licensed in CA, then you are either performing moving fraud or someone is using your license. Read More

Stasi M.

Orange, CA

2015-11-04

Originally I was not going to write a review because it was just not worth it but after today, I am steaming. We moved from CA to Austin TX and had the movers come out on 10/9 to load up our items to make it by 10/17. Granted we had much more than what we originally inventoried. I called to give a more accurate number but didn't get a return call so I let it go. We did have a snafu with our leasing office as they said we couldn't move in until the following Tuesday, so we contacted frank, our contact to see if he had an idea when the truck was going to arrive so we would know if we would have to pay to have them come back or something. He said no problem, let him know when we can get into the unit and he will get it there. after 3 hours of fighting with the leasing office we worked it out and still could move in on 10/17. So we responded back to Frank to let him know that 10/17 is still good. No response. We call him the flowing Monday to see if we have an idea when we would get our things and he never got the previous email and said that he would be putting things on the truck that week. Fast forward to 11/1 and we are just getting our items. There is the driver and 4 movers from an other company. They said they were installing the washer and dryer for us and proceeded to hook everything up....apparently not because when I went to use it today...it FLOODED my apartment because the hose was not connected and it drained into my floor! So now I have to pay for a company to come and extract the water from my carpet on top of whatever other damage is caused. The movers were doing a rush job because the driver wanted to be done by 6pm so because they were rushing items were tossed around, heavy items were put on top of light items and quite a few glasses were broken. My vanity was broken because the first movers did not remove the legs. This was the only item marked as damaged because it was the only one visibly damaged coming off the truck. There was no time or ability to inspect my items and i was told all I had to do was point but because they were rushing, I felt compelled to help so my husband was even helping them get things off the truck. So Also, as I unwrapped my jewelry amoire today, because it was still in the plastic buried in my bedroom, the top is chipped and buckled. Like it was compressed and the top layer is jacked up. It certainly wasn't there when I packed up my jewelry. I was going to refer the company to my mother in law for her move to Austin but not anymore. I would have saved a lot more money paying a friend to drive a uhaul for me. This was not a move for less. It was a move from hell with a half assed job at the end. **update 12/22. Per the below comment from the owner, I researched the company and verified the license number and contract information based on my contract before posting this review. So if this really isn't you and you're really not licensed in CA, then you are either performing moving fraud or someone is using your license. Read More

Stasi M.

Orange, CA

2015-11-04

Originally I was not going to write a review because it was just not worth it but after today, I am steaming. We moved from CA to Austin TX and had the movers come out on 10/9 to load up our items to make it by 10/17. Granted we had much more than what we originally inventoried. I called to give a more accurate number but didn't get a return call so I let it go. We did have a snafu with our leasing office as they said we couldn't move in until the following Tuesday, so we contacted frank, our contact to see if he had an idea when the truck was going to arrive so we would know if we would have to pay to have them come back or something. He said no problem, let him know when we can get into the unit and he will get it there. after 3 hours of fighting with the leasing office we worked it out and still could move in on 10/17. So we responded back to Frank to let him know that 10/17 is still good. No response. We call him the flowing Monday to see if we have an idea when we would get our things and he never got the previous email and said that he would be putting things on the truck that week. Fast forward to 11/1 and we are just getting our items. There is the driver and 4 movers from an other company. They said they were installing the washer and dryer for us and proceeded to hook everything up....apparently not because when I went to use it today...it FLOODED my apartment because the hose was not connected and it drained into my floor! So now I have to pay for a company to come and extract the water from my carpet on top of whatever other damage is caused. The movers were doing a rush job because the driver wanted to be done by 6pm so because they were rushing items were tossed around, heavy items were put on top of light items and quite a few glasses were broken. My vanity was broken because the first movers did not remove the legs. This was the only item marked as damaged because it was the only one visibly damaged coming off the truck. There was no time or ability to inspect my items and i was told all I had to do was point but because they were rushing, I felt compelled to help so my husband was even helping them get things off the truck. So Also, as I unwrapped my jewelry amoire today, because it was still in the plastic buried in my bedroom, the top is chipped and buckled. Like it was compressed and the top layer is jacked up. It certainly wasn't there when I packed up my jewelry. I was going to refer the company to my mother in law for her move to Austin but not anymore. I would have saved a lot more money paying a friend to drive a uhaul for me. This was not a move for less. It was a move from hell with a half assed job at the end. **update 12/22. Per the below comment from the owner, I researched the company and verified the license number and contract information based on my contract before posting this review. So if this really isn't you and you're really not licensed in CA, then you are either performing moving fraud or someone is using your license. Read More

Stasi M.

Orange, CA

2015-11-04

Originally I was not going to write a review because it was just not worth it but after today, I am steaming. We moved from CA to Austin TX and had the movers come out on 10/9 to load up our items to make it by 10/17. Granted we had much more than what we originally inventoried. I called to give a more accurate number but didn't get a return call so I let it go. We did have a snafu with our leasing office as they said we couldn't move in until the following Tuesday, so we contacted frank, our contact to see if he had an idea when the truck was going to arrive so we would know if we would have to pay to have them come back or something. He said no problem, let him know when we can get into the unit and he will get it there. after 3 hours of fighting with the leasing office we worked it out and still could move in on 10/17. So we responded back to Frank to let him know that 10/17 is still good. No response. We call him the flowing Monday to see if we have an idea when we would get our things and he never got the previous email and said that he would be putting things on the truck that week. Fast forward to 11/1 and we are just getting our items. There is the driver and 4 movers from an other company. They said they were installing the washer and dryer for us and proceeded to hook everything up....apparently not because when I went to use it today...it FLOODED my apartment because the hose was not connected and it drained into my floor! So now I have to pay for a company to come and extract the water from my carpet on top of whatever other damage is caused. The movers were doing a rush job because the driver wanted to be done by 6pm so because they were rushing items were tossed around, heavy items were put on top of light items and quite a few glasses were broken. My vanity was broken because the first movers did not remove the legs. This was the only item marked as damaged because it was the only one visibly damaged coming off the truck. There was no time or ability to inspect my items and i was told all I had to do was point but because they were rushing, I felt compelled to help so my husband was even helping them get things off the truck. So Also, as I unwrapped my jewelry amoire today, because it was still in the plastic buried in my bedroom, the top is chipped and buckled. Like it was compressed and the top layer is jacked up. It certainly wasn't there when I packed up my jewelry. I was going to refer the company to my mother in law for her move to Austin but not anymore. I would have saved a lot more money paying a friend to drive a uhaul for me. This was not a move for less. It was a move from hell with a half assed job at the end. **update 12/22. Per the below comment from the owner, I researched the company and verified the license number and contract information based on my contract before posting this review. So if this really isn't you and you're really not licensed in CA, then you are either performing moving fraud or someone is using your license. Read More

Missd B.

Hollywood, FL

2015-08-25

These movers were HORRIBLE!!!After calling a few places, this company seemed to be the most affordable and available for the specific date I needed them. Unfortunately, after the actual job was done, they turned out to be the most expensive. First of all, after calling them once, it was impossible to reach them afterwards so I had to use different phones to get through. The first guy I spoke with was nice and I booked with him to have the movers move my stuff Memorial Day weekend. The young boys who arrived were late and rude. As they were wrapping the tv and cabinets with blankets, I was told the cost for the materials will increase, ok whatever. Then they told me moving my couch from the 3rd floor, despite the elevators, was going to be an additional $75; only moving it from 2nd fl and lower was free or included in already set service charge. After unpacking everything in the new place, their tape damaged the tv stand (which one of the young boys said it was because my furniture was cheap), they damaged my expensive bed frame, which was less than a year old and they tried to leave the cardboard boxes on my front lawn. The manager compensated me for the damaged tv stand and demanded those boys to return to my house to pick up the boxes left on my lawn BUT they never compensated me for the damaged bed frame. I would never use this company again. I will definitely go with My Guys Moving, recommended by my dear friend. Read More

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