Companies List

Cindy S.

Bakersfield, CA

2023-08-22

Excellent service provided by Mentors Moving & Storage! They treat you fairly and respectfully by first giving an honest estimate and then by following through on the promised work. No games nor surprises. The team arrived promptly, interacted with us in a very professional manner, worked diligently packing our home protecting our fragile items better than we would. Their team did an amazing job and one of the packers found some gift cards I had misplaced. They finished within the projected timeframe. They carefully wrapped & loaded our furniture, many large pieces with glass on three sides. Mentors arrived at the new home as scheduled, sending reminder texts. Our belongings arrived in perfect condition. Impressive results, and an exceptional job at a very reasonable price. They have an outstanding reputation which from our experience is well deserved. It was truly a pleasant surprise after hearing some of the bad and costly experiences with other movers by our new neighbors. We definitely recommend Mentors. Read More

Cindy S.

Bakersfield, CA

2023-08-22

Excellent service provided by Mentors Moving & Storage! They treat you fairly and respectfully by first giving an honest estimate and then by following through on the promised work. No games nor surprises. The team arrived promptly, interacted with us in a very professional manner, worked diligently packing our home protecting our fragile items better than we would. Their team did an amazing job and one of the packers found some gift cards I had misplaced. They finished within the projected timeframe. They carefully wrapped & loaded our furniture, many large pieces with glass on three sides. Mentors arrived at the new home as scheduled, sending reminder texts. Our belongings arrived in perfect condition. Impressive results, and an exceptional job at a very reasonable price. They have an outstanding reputation which from our experience is well deserved. It was truly a pleasant surprise after hearing some of the bad and costly experiences with other movers by our new neighbors. We definitely recommend Mentors. Read More

Ken P.

Bakersfield, CA

2022-04-04

Back in DEC 2021, Mentors delivered my new sofa set to my home and the movers carelessly bumped the corner leg of the sofa and hit the surface corner of my new concrete dining table. The new dining table is now ruined since the damage is completely visible. The only thing I heard in that second besides the metal hitting concrete was "oops" coming from that mover. After proper recording of the damage on the BOL/Delivery form, you would think the company would compensate appropriately. Long story short, the company apologized, but made me go through their insurance provider for the claim which I found out was denied because they chose to argue it was MY FAULT!!! The movers that they use are suspect. The customer service is very poor, and if there are any issues that arise, good luck having them trying to resolve it. It is now April and taking them to court is my last option. DO NOT USE THIS COMPANY Read More

Hao Ngo

2021-11-08

We have heard so many horror stories about moving companies moving people out of state that we were so leery to entrust anybody to do this task for us. But after receiving a handful of positive reviews from family and friends, we thought we'd give them a shot. Keith Hough was our point of contact and he came out and gave us an estimate. He explained the process, gave us a quote, explained how it was binding and would not change based on weight, etc... We had a short time schedule, but they ensured us they could accommodate us. We found the bid to be very fair and competitive. They arrived when they said they would to load up. Cruz was the driver and his two helpers were very friendly, professional, clean and worked quickly, but not reckless. We were told our stuff would arrive 4 days later 8am. And the night before the date, the driver, Andreas, called and said he was on time for 8am delivery. Andreas showed up with two workers who traveled from Butte to assist unloading. They were fantastic. Can't say enough about this company. Their communication was great. The service was great. The price was fair. We would use them again and we wouldn't hesitate to recommend them to friends and family. Give them a shot. Read More

Hao Ngo

2021-11-08

We have heard so many horror stories about moving companies moving people out of state that we were so leery to entrust anybody to do this task for us. But after receiving a handful of positive reviews from family and friends, we thought we'd give them a shot. Keith Hough was our point of contact and he came out and gave us an estimate. He explained the process, gave us a quote, explained how it was binding and would not change based on weight, etc... We had a short time schedule, but they ensured us they could accommodate us. We found the bid to be very fair and competitive. They arrived when they said they would to load up. Cruz was the driver and his two helpers were very friendly, professional, clean and worked quickly, but not reckless. We were told our stuff would arrive 4 days later 8am. And the night before the date, the driver, Andreas, called and said he was on time for 8am delivery. Andreas showed up with two workers who traveled from Butte to assist unloading. They were fantastic. Can't say enough about this company. Their communication was great. The service was great. The price was fair. We would use them again and we wouldn't hesitate to recommend them to friends and family. Give them a shot. Read More

Hao Ngo

2021-11-08

We have heard so many horror stories about moving companies moving people out of state that we were so leery to entrust anybody to do this task for us. But after receiving a handful of positive reviews from family and friends, we thought we'd give them a shot. Keith Hough was our point of contact and he came out and gave us an estimate. He explained the process, gave us a quote, explained how it was binding and would not change based on weight, etc... We had a short time schedule, but they ensured us they could accommodate us. We found the bid to be very fair and competitive. They arrived when they said they would to load up. Cruz was the driver and his two helpers were very friendly, professional, clean and worked quickly, but not reckless. We were told our stuff would arrive 4 days later 8am. And the night before the date, the driver, Andreas, called and said he was on time for 8am delivery. Andreas showed up with two workers who traveled from Butte to assist unloading. They were fantastic. Can't say enough about this company. Their communication was great. The service was great. The price was fair. We would use them again and we wouldn't hesitate to recommend them to friends and family. Give them a shot. Read More

Hao Ngo

2021-11-08

We have heard so many horror stories about moving companies moving people out of state that we were so leery to entrust anybody to do this task for us. But after receiving a handful of positive reviews from family and friends, we thought we'd give them a shot. Keith Hough was our point of contact and he came out and gave us an estimate. He explained the process, gave us a quote, explained how it was binding and would not change based on weight, etc... We had a short time schedule, but they ensured us they could accommodate us. We found the bid to be very fair and competitive. They arrived when they said they would to load up. Cruz was the driver and his two helpers were very friendly, professional, clean and worked quickly, but not reckless. We were told our stuff would arrive 4 days later 8am. And the night before the date, the driver, Andreas, called and said he was on time for 8am delivery. Andreas showed up with two workers who traveled from Butte to assist unloading. They were fantastic. Can't say enough about this company. Their communication was great. The service was great. The price was fair. We would use them again and we wouldn't hesitate to recommend them to friends and family. Give them a shot. Read More

Hao N.

MT, MT

2021-11-07

We have heard so many horror stories about moving companies moving people out of state that we were so leery to entrust anybody to do this task for us. But after receiving a handful of positive reviews from family and friends, we thought we'd give them a shot. Keith Hough was our point of contact and he came out and gave us an estimate. He explained the process, gave us a quote, explained how it was binding and would not change based on weight, etc... We had a short time schedule, but they ensured us they could accommodate us. We found the bid to be very fair and competitive. They arrived when they said they would to load up. Cruz was the driver and his two helpers were very friendly, professional, clean and worked quickly, but not reckless. We were told our stuff would arrive 4 days later 8am. And the night before the date, the driver, Andreas, called and said he was on time for 8am delivery. Andreas showed up with two workers who traveled from Butte to assist unloading. They were fantastic. Can't say enough about this company. Their communication was great. The service was great. The price was fair. We would use them again and we wouldn't hesitate to recommend them to friends and family. Give them a shot. Read More

Hao N.

MT, MT

2021-11-07

We have heard so many horror stories about moving companies moving people out of state that we were so leery to entrust anybody to do this task for us. But after receiving a handful of positive reviews from family and friends, we thought we'd give them a shot. Keith Hough was our point of contact and he came out and gave us an estimate. He explained the process, gave us a quote, explained how it was binding and would not change based on weight, etc... We had a short time schedule, but they ensured us they could accommodate us. We found the bid to be very fair and competitive. They arrived when they said they would to load up. Cruz was the driver and his two helpers were very friendly, professional, clean and worked quickly, but not reckless. We were told our stuff would arrive 4 days later 8am. And the night before the date, the driver, Andreas, called and said he was on time for 8am delivery. Andreas showed up with two workers who traveled from Butte to assist unloading. They were fantastic. Can't say enough about this company. Their communication was great. The service was great. The price was fair. We would use them again and we wouldn't hesitate to recommend them to friends and family. Give them a shot. Read More

Hao N.

MT, MT

2021-11-07

We have heard so many horror stories about moving companies moving people out of state that we were so leery to entrust anybody to do this task for us. But after receiving a handful of positive reviews from family and friends, we thought we'd give them a shot. Keith Hough was our point of contact and he came out and gave us an estimate. He explained the process, gave us a quote, explained how it was binding and would not change based on weight, etc... We had a short time schedule, but they ensured us they could accommodate us. We found the bid to be very fair and competitive. They arrived when they said they would to load up. Cruz was the driver and his two helpers were very friendly, professional, clean and worked quickly, but not reckless. We were told our stuff would arrive 4 days later 8am. And the night before the date, the driver, Andreas, called and said he was on time for 8am delivery. Andreas showed up with two workers who traveled from Butte to assist unloading. They were fantastic. Can't say enough about this company. Their communication was great. The service was great. The price was fair. We would use them again and we wouldn't hesitate to recommend them to friends and family. Give them a shot. Read More

Hao N.

MT, MT

2021-11-07

We have heard so many horror stories about moving companies moving people out of state that we were so leery to entrust anybody to do this task for us. But after receiving a handful of positive reviews from family and friends, we thought we'd give them a shot. Keith Hough was our point of contact and he came out and gave us an estimate. He explained the process, gave us a quote, explained how it was binding and would not change based on weight, etc... We had a short time schedule, but they ensured us they could accommodate us. We found the bid to be very fair and competitive. They arrived when they said they would to load up. Cruz was the driver and his two helpers were very friendly, professional, clean and worked quickly, but not reckless. We were told our stuff would arrive 4 days later 8am. And the night before the date, the driver, Andreas, called and said he was on time for 8am delivery. Andreas showed up with two workers who traveled from Butte to assist unloading. They were fantastic. Can't say enough about this company. Their communication was great. The service was great. The price was fair. We would use them again and we wouldn't hesitate to recommend them to friends and family. Give them a shot. Read More

Tracy M.

California City, CA

2021-07-05

Started out well but ended up badly. Initially arrived about 30 minutes late. I understand the drive was a little longer than they anticipated but nobody let us know. A crew of 4 to pack remaining items and load. They were all very courteous and polite. It took about 8 hours to get everything loaded. Said they would see us at 8:00 am the next morning at our new house. At 9:30 am the next morning we started making phone calls to find out what was going on as they had not arrived. At first we were told the truck had broken down and it would be a couple more hours. Truck arrived at 11:30 with a different crew of 2 who knew nothing about truck problems. Said they were pulled from a different job to finish ours! Really?! These guys didn't know where boxes were to go because the previous packers didn't mark all the boxes. Some of my lamps were packed carefully with bubble wrap while others were not. Just as they were with random stuff also not wrapped. My cedar hope chest fell off the top of a wardrobe box because it crushed under the weight. It is destroyed. Thick glass shelf for our tv stand was shattered, not wrapped properly. My antique hope chest was all scratched up. Lamp shades were put in an open box with other things so I lost two due to them being crushed. I am sooo unhappy with this company. The crew was so inconsistent. Everything we packed came through just fine. Some of those guys needed a lot more training! Read More

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