Companies List

Jim Swain

recommends

Local Muscle Movers

2022-04-20

So these guys put in a good show. Friendly from the get go even lied to me several times too bad I took them for a truthful, and respective business. I hired them for a difficult move they seemed competent enough. They moved a fridge and destroyed it. Took them 3-4 hours of assessing and attempts. At one point I said if you guys can't do it Ill find someone else. well they got it and left in a hurry. Well I tipped them and signed someones phone and everyone was all smiles. Silly me for thinking these guys did a great job. I'll post pictures of the damage to a $5000 refrigerator. After reaching out to Carl the manager Michael emailed me saying I didn't sign something and yeah we damaged it but heres $230 bucks out of $700 have a great day. Which is basically saying f off. I will post pictures of the damage and Michaels correspondence later. All this being said DO NOT HIRE THIS COMPANY YOU WILL BE SORRY. Unprofessional and just awful. Ned Swain if he still is the owner has a horrible company. Read More

Jim Swain

recommends

Local Muscle Movers

2022-04-20

So these guys put in a good show. Friendly from the get go even lied to me several times too bad I took them for a truthful, and respective business. I hired them for a difficult move they seemed competent enough. They moved a fridge and destroyed it. Took them 3-4 hours of assessing and attempts. At one point I said if you guys can't do it Ill find someone else. well they got it and left in a hurry. Well I tipped them and signed someones phone and everyone was all smiles. Silly me for thinking these guys did a great job. I'll post pictures of the damage to a $5000 refrigerator. After reaching out to Carl the manager Michael emailed me saying I didn't sign something and yeah we damaged it but heres $230 bucks out of $700 have a great day. Which is basically saying f off. I will post pictures of the damage and Michaels correspondence later. All this being said DO NOT HIRE THIS COMPANY YOU WILL BE SORRY. Unprofessional and just awful. Ned Swain if he still is the owner has a horrible company. Read More

Jim Swain

recommends

Local Muscle Movers

2022-04-20

So these guys put in a good show. Friendly from the get go even lied to me several times too bad I took them for a truthful, and respective business. I hired them for a difficult move they seemed competent enough. They moved a fridge and destroyed it. Took them 3-4 hours of assessing and attempts. At one point I said if you guys can't do it Ill find someone else. well they got it and left in a hurry. Well I tipped them and signed someones phone and everyone was all smiles. Silly me for thinking these guys did a great job. I'll post pictures of the damage to a $5000 refrigerator. After reaching out to Carl the manager Michael emailed me saying I didn't sign something and yeah we damaged it but heres $230 bucks out of $700 have a great day. Which is basically saying f off. I will post pictures of the damage and Michaels correspondence later. All this being said DO NOT HIRE THIS COMPANY YOU WILL BE SORRY. Unprofessional and just awful. Ned Swain if he still is the owner has a horrible company. Read More

Jim Swain

recommends

Local Muscle Movers

2022-04-20

So these guys put in a good show. Friendly from the get go even lied to me several times too bad I took them for a truthful, and respective business. I hired them for a difficult move they seemed competent enough. They moved a fridge and destroyed it. Took them 3-4 hours of assessing and attempts. At one point I said if you guys can't do it Ill find someone else. well they got it and left in a hurry. Well I tipped them and signed someones phone and everyone was all smiles. Silly me for thinking these guys did a great job. I'll post pictures of the damage to a $5000 refrigerator. After reaching out to Carl the manager Michael emailed me saying I didn't sign something and yeah we damaged it but heres $230 bucks out of $700 have a great day. Which is basically saying f off. I will post pictures of the damage and Michaels correspondence later. All this being said DO NOT HIRE THIS COMPANY YOU WILL BE SORRY. Unprofessional and just awful. Ned Swain if he still is the owner has a horrible company. Read More

Michael S

2019-01-13

I highly recommend Local Muscle Movers for your moving needs. Dan was great to deal with to provide us a quote for a move that happened with an extremely short lead time. I called on Monday to get a quote to move from our storage facility and we moved on Saturday of the same week. Not only were they fast and courteous but they very professional to work with. Chris & Ben were the movers that arrived within the arrival time window and were very easy to work with. They even moved a couple of larger items into our basement after we moved into our house and realized that the pieces were not right in the space that they were originally intended. Without hesitation they moved the pieces for us. I’m also very happy with the care that they took in carefully moving our belongings into a newly constructed home. They are now the first company that I will call if I need to move anything! Read More

Penelope B.

Minneapolis, MN

2016-09-28

I've moved with local muscle a few times, and had friends who moved with them both personally and for business. Before my last encounter, I would have given them a very positive review, but this last experience was so bad that I am about to tell you all about it in great detail with pictures. I'd ask if you were ready, but there is no way to be ready for the excessive and unnecessary difficulty that this company put me through. Let me tell you my tale, O Internet. I encourage you to get a beverage and get comfortable, have a good laugh at my expense and don't make the same mistake I did. I recently had to move from Portland, Maine, to St. Paul, Minnesota after living in Maine for six years. During my time in Maine, as in all other places I have lived, I strove to support local businesses. I had moved once previously with Local Muscle and that had gone fine: at that time, I had moved about a half a mile between apartments inside Portland, and I had packed my belongings myself. This time I found myself with a larger workload at my job, and since the last move I had also developed rheumatoid arthritis, which unfortunately meant I couldn't pack my own stuff because my hands don't work well enough anymore for me to do that kind of repetitive gripping and lifting. Fine, right? I can hire people to do that, put money into the local economy, not have to take as much time off work, and it'll be less stressful. I called Local Muscle and arranged a date for this, and also a date to load my truck. On the appointed date, four young men showed up to pack all my worldly belongings. Three of them told me they had never packed anyone's stuff before. They seemed to have no idea that it doesn't work to put a bunch of heavy stuff in a large box because then you'll have to lift the box. They had to be told to wrap my dishes in paper - they were originally going to put them in a box in a pile. Books were bent. Some of my framed artwork was wrapped appropriately and some was just shoved in boxes at odd angles. I couldn't see everything that was going on because there was one of me and four of them, and I went to get them coffee at one point in addition to some donuts from Holy Donut, which is just down from my old place. It should have been a warning sign to me that the packing went so much faster than originally estimated, but as stated I had never had anyone else pack my belongings before and I didn't know what to expect. The next day four young men came to load the truck. Several of them had also never done this. I had hired another company to do the driving, because doing that with Local Muscle was cost prohibitive. No problem, right? The driver of the truck gave me some recommendations, including getting moving blankets and ratchet straps, which I did. Local Muscle used the blankets, but had to be told to put one under my mattress so it didn't get totally trashed by the vibrations of the truck. They wrapped my TV well, but failed to secure my dresser, my sewing machine, a few of my bookcases, parts of my bed, or most of the boxes. This means everything slid around like crazy on the road. Some of my stuff was damaged and some was destroyed. They ignored the ratchet straps almost completely, despite my request that they use them to secure things. When truck arrived in St. Paul, it became apparent that things were worse than a little overconfidence. In addition to not securing things, they had packed heavy boxes on top of light ones, making all imbalances worse and crushing some of the lighter boxes. The men who unloaded my truck were horrified enough by Local Muscle's incompetence that they had me come and start taking photos so I could document damage rather than just having me stay out of their way. Let me offer some detail: I had one bookcase completely destroyed; another was half destroyed; my dresser was seriously scraped up and one of the handles was broken off and broken in half; my grandmother's silver bowl was dented; three of my framed artworks had the glass shattered because Local Muscle just shoved a bunch of picture frames into a box with no padding at all; a photo a close friend had professionally framed now has a big dent in the frame; some of my tubes of paint ruptured; something went through my mirror and it was shattered so badly it wasn't even a good halloween joke; a number of my books were bent and damaged; a number of DVD cases were cracked; and a bunch of my bedding is stained because hey, soft stuff doesn't need to go in boxes or bags, right? There's literally nothing like getting to your new place and thinking that you're finally about to be done moving and hearing the sound of broken glass as you move and open boxes. Overall I feel that Local Muscle was extremely careless with my belongings and the people they sent to help me move didn't know what they were doing. To add insult to injury, Local Muscle has refused to return my calls or emails. DO NOT HIRE. Read More

Penelope B.

Minneapolis, MN

2016-09-28

I've moved with local muscle a few times, and had friends who moved with them both personally and for business. Before my last encounter, I would have given them a very positive review, but this last experience was so bad that I am about to tell you all about it in great detail with pictures. I'd ask if you were ready, but there is no way to be ready for the excessive and unnecessary difficulty that this company put me through. Let me tell you my tale, O Internet. I encourage you to get a beverage and get comfortable, have a good laugh at my expense and don't make the same mistake I did. I recently had to move from Portland, Maine, to St. Paul, Minnesota after living in Maine for six years. During my time in Maine, as in all other places I have lived, I strove to support local businesses. I had moved once previously with Local Muscle and that had gone fine: at that time, I had moved about a half a mile between apartments inside Portland, and I had packed my belongings myself. This time I found myself with a larger workload at my job, and since the last move I had also developed rheumatoid arthritis, which unfortunately meant I couldn't pack my own stuff because my hands don't work well enough anymore for me to do that kind of repetitive gripping and lifting. Fine, right? I can hire people to do that, put money into the local economy, not have to take as much time off work, and it'll be less stressful. I called Local Muscle and arranged a date for this, and also a date to load my truck. On the appointed date, four young men showed up to pack all my worldly belongings. Three of them told me they had never packed anyone's stuff before. They seemed to have no idea that it doesn't work to put a bunch of heavy stuff in a large box because then you'll have to lift the box. They had to be told to wrap my dishes in paper - they were originally going to put them in a box in a pile. Books were bent. Some of my framed artwork was wrapped appropriately and some was just shoved in boxes at odd angles. I couldn't see everything that was going on because there was one of me and four of them, and I went to get them coffee at one point in addition to some donuts from Holy Donut, which is just down from my old place. It should have been a warning sign to me that the packing went so much faster than originally estimated, but as stated I had never had anyone else pack my belongings before and I didn't know what to expect. The next day four young men came to load the truck. Several of them had also never done this. I had hired another company to do the driving, because doing that with Local Muscle was cost prohibitive. No problem, right? The driver of the truck gave me some recommendations, including getting moving blankets and ratchet straps, which I did. Local Muscle used the blankets, but had to be told to put one under my mattress so it didn't get totally trashed by the vibrations of the truck. They wrapped my TV well, but failed to secure my dresser, my sewing machine, a few of my bookcases, parts of my bed, or most of the boxes. This means everything slid around like crazy on the road. Some of my stuff was damaged and some was destroyed. They ignored the ratchet straps almost completely, despite my request that they use them to secure things. When truck arrived in St. Paul, it became apparent that things were worse than a little overconfidence. In addition to not securing things, they had packed heavy boxes on top of light ones, making all imbalances worse and crushing some of the lighter boxes. The men who unloaded my truck were horrified enough by Local Muscle's incompetence that they had me come and start taking photos so I could document damage rather than just having me stay out of their way. Let me offer some detail: I had one bookcase completely destroyed; another was half destroyed; my dresser was seriously scraped up and one of the handles was broken off and broken in half; my grandmother's silver bowl was dented; three of my framed artworks had the glass shattered because Local Muscle just shoved a bunch of picture frames into a box with no padding at all; a photo a close friend had professionally framed now has a big dent in the frame; some of my tubes of paint ruptured; something went through my mirror and it was shattered so badly it wasn't even a good halloween joke; a number of my books were bent and damaged; a number of DVD cases were cracked; and a bunch of my bedding is stained because hey, soft stuff doesn't need to go in boxes or bags, right? There's literally nothing like getting to your new place and thinking that you're finally about to be done moving and hearing the sound of broken glass as you move and open boxes. Overall I feel that Local Muscle was extremely careless with my belongings and the people they sent to help me move didn't know what they were doing. To add insult to injury, Local Muscle has refused to return my calls or emails. DO NOT HIRE. Read More

Penelope B.

Minneapolis, MN

2016-09-28

I've moved with local muscle a few times, and had friends who moved with them both personally and for business. Before my last encounter, I would have given them a very positive review, but this last experience was so bad that I am about to tell you all about it in great detail with pictures. I'd ask if you were ready, but there is no way to be ready for the excessive and unnecessary difficulty that this company put me through. Let me tell you my tale, O Internet. I encourage you to get a beverage and get comfortable, have a good laugh at my expense and don't make the same mistake I did. I recently had to move from Portland, Maine, to St. Paul, Minnesota after living in Maine for six years. During my time in Maine, as in all other places I have lived, I strove to support local businesses. I had moved once previously with Local Muscle and that had gone fine: at that time, I had moved about a half a mile between apartments inside Portland, and I had packed my belongings myself. This time I found myself with a larger workload at my job, and since the last move I had also developed rheumatoid arthritis, which unfortunately meant I couldn't pack my own stuff because my hands don't work well enough anymore for me to do that kind of repetitive gripping and lifting. Fine, right? I can hire people to do that, put money into the local economy, not have to take as much time off work, and it'll be less stressful. I called Local Muscle and arranged a date for this, and also a date to load my truck. On the appointed date, four young men showed up to pack all my worldly belongings. Three of them told me they had never packed anyone's stuff before. They seemed to have no idea that it doesn't work to put a bunch of heavy stuff in a large box because then you'll have to lift the box. They had to be told to wrap my dishes in paper - they were originally going to put them in a box in a pile. Books were bent. Some of my framed artwork was wrapped appropriately and some was just shoved in boxes at odd angles. I couldn't see everything that was going on because there was one of me and four of them, and I went to get them coffee at one point in addition to some donuts from Holy Donut, which is just down from my old place. It should have been a warning sign to me that the packing went so much faster than originally estimated, but as stated I had never had anyone else pack my belongings before and I didn't know what to expect. The next day four young men came to load the truck. Several of them had also never done this. I had hired another company to do the driving, because doing that with Local Muscle was cost prohibitive. No problem, right? The driver of the truck gave me some recommendations, including getting moving blankets and ratchet straps, which I did. Local Muscle used the blankets, but had to be told to put one under my mattress so it didn't get totally trashed by the vibrations of the truck. They wrapped my TV well, but failed to secure my dresser, my sewing machine, a few of my bookcases, parts of my bed, or most of the boxes. This means everything slid around like crazy on the road. Some of my stuff was damaged and some was destroyed. They ignored the ratchet straps almost completely, despite my request that they use them to secure things. When truck arrived in St. Paul, it became apparent that things were worse than a little overconfidence. In addition to not securing things, they had packed heavy boxes on top of light ones, making all imbalances worse and crushing some of the lighter boxes. The men who unloaded my truck were horrified enough by Local Muscle's incompetence that they had me come and start taking photos so I could document damage rather than just having me stay out of their way. Let me offer some detail: I had one bookcase completely destroyed; another was half destroyed; my dresser was seriously scraped up and one of the handles was broken off and broken in half; my grandmother's silver bowl was dented; three of my framed artworks had the glass shattered because Local Muscle just shoved a bunch of picture frames into a box with no padding at all; a photo a close friend had professionally framed now has a big dent in the frame; some of my tubes of paint ruptured; something went through my mirror and it was shattered so badly it wasn't even a good halloween joke; a number of my books were bent and damaged; a number of DVD cases were cracked; and a bunch of my bedding is stained because hey, soft stuff doesn't need to go in boxes or bags, right? There's literally nothing like getting to your new place and thinking that you're finally about to be done moving and hearing the sound of broken glass as you move and open boxes. Overall I feel that Local Muscle was extremely careless with my belongings and the people they sent to help me move didn't know what they were doing. To add insult to injury, Local Muscle has refused to return my calls or emails. DO NOT HIRE. Read More

Penelope B.

Minneapolis, MN

2016-09-28

I've moved with local muscle a few times, and had friends who moved with them both personally and for business. Before my last encounter, I would have given them a very positive review, but this last experience was so bad that I am about to tell you all about it in great detail with pictures. I'd ask if you were ready, but there is no way to be ready for the excessive and unnecessary difficulty that this company put me through. Let me tell you my tale, O Internet. I encourage you to get a beverage and get comfortable, have a good laugh at my expense and don't make the same mistake I did. I recently had to move from Portland, Maine, to St. Paul, Minnesota after living in Maine for six years. During my time in Maine, as in all other places I have lived, I strove to support local businesses. I had moved once previously with Local Muscle and that had gone fine: at that time, I had moved about a half a mile between apartments inside Portland, and I had packed my belongings myself. This time I found myself with a larger workload at my job, and since the last move I had also developed rheumatoid arthritis, which unfortunately meant I couldn't pack my own stuff because my hands don't work well enough anymore for me to do that kind of repetitive gripping and lifting. Fine, right? I can hire people to do that, put money into the local economy, not have to take as much time off work, and it'll be less stressful. I called Local Muscle and arranged a date for this, and also a date to load my truck. On the appointed date, four young men showed up to pack all my worldly belongings. Three of them told me they had never packed anyone's stuff before. They seemed to have no idea that it doesn't work to put a bunch of heavy stuff in a large box because then you'll have to lift the box. They had to be told to wrap my dishes in paper - they were originally going to put them in a box in a pile. Books were bent. Some of my framed artwork was wrapped appropriately and some was just shoved in boxes at odd angles. I couldn't see everything that was going on because there was one of me and four of them, and I went to get them coffee at one point in addition to some donuts from Holy Donut, which is just down from my old place. It should have been a warning sign to me that the packing went so much faster than originally estimated, but as stated I had never had anyone else pack my belongings before and I didn't know what to expect. The next day four young men came to load the truck. Several of them had also never done this. I had hired another company to do the driving, because doing that with Local Muscle was cost prohibitive. No problem, right? The driver of the truck gave me some recommendations, including getting moving blankets and ratchet straps, which I did. Local Muscle used the blankets, but had to be told to put one under my mattress so it didn't get totally trashed by the vibrations of the truck. They wrapped my TV well, but failed to secure my dresser, my sewing machine, a few of my bookcases, parts of my bed, or most of the boxes. This means everything slid around like crazy on the road. Some of my stuff was damaged and some was destroyed. They ignored the ratchet straps almost completely, despite my request that they use them to secure things. When truck arrived in St. Paul, it became apparent that things were worse than a little overconfidence. In addition to not securing things, they had packed heavy boxes on top of light ones, making all imbalances worse and crushing some of the lighter boxes. The men who unloaded my truck were horrified enough by Local Muscle's incompetence that they had me come and start taking photos so I could document damage rather than just having me stay out of their way. Let me offer some detail: I had one bookcase completely destroyed; another was half destroyed; my dresser was seriously scraped up and one of the handles was broken off and broken in half; my grandmother's silver bowl was dented; three of my framed artworks had the glass shattered because Local Muscle just shoved a bunch of picture frames into a box with no padding at all; a photo a close friend had professionally framed now has a big dent in the frame; some of my tubes of paint ruptured; something went through my mirror and it was shattered so badly it wasn't even a good halloween joke; a number of my books were bent and damaged; a number of DVD cases were cracked; and a bunch of my bedding is stained because hey, soft stuff doesn't need to go in boxes or bags, right? There's literally nothing like getting to your new place and thinking that you're finally about to be done moving and hearing the sound of broken glass as you move and open boxes. Overall I feel that Local Muscle was extremely careless with my belongings and the people they sent to help me move didn't know what they were doing. To add insult to injury, Local Muscle has refused to return my calls or emails. DO NOT HIRE. Read More

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