Hollister Moving & Storage
Reviews 58 | Images 5
3.53
1350 Dayton St building b, Salinas, CA 93901, USA
Moving Services:Local Movers, Long Distance Movers, Office Movers, Commercial Relocation
Years In Business: 25
Hollister Moving & Storage Moving Stories
Chris H.
Santa Cruz, CA
2021-10-23
I tried to support the local team with my move and greatly regret doing so. On the day of the move the team arrived short at least one planned laborer so they quickly found themselves behind schedule. It was a local move, so this led to a late start unloading at the new home. I ended up having to help unload and they still worked well past midnight. The team did not use any protective coverings, so there wasn't a corner or doorframe that wasn't scratched or needed repainting. They reassembled a bed incorrectly (which later collapsed when a house guest used it). When leaving they drug the lift gate of the truck down the driveway (causing gashes), drove through and damaged a retaining wall and irrigation system, then backed over the mailbox. The claims process took months and they low-balled the repairs claiming no need to fix the driveway since there were other blemishes on it. I've decided it's not worth my time to go to small claims court, but would highly discourage anyone from utilizing their services. Read More
Chris H.
Santa Cruz, CA
2021-10-23
I tried to support the local team with my move and greatly regret doing so. On the day of the move the team arrived short at least one planned laborer so they quickly found themselves behind schedule. It was a local move, so this led to a late start unloading at the new home. I ended up having to help unload and they still worked well past midnight. The team did not use any protective coverings, so there wasn't a corner or doorframe that wasn't scratched or needed repainting. They reassembled a bed incorrectly (which later collapsed when a house guest used it). When leaving they drug the lift gate of the truck down the driveway (causing gashes), drove through and damaged a retaining wall and irrigation system, then backed over the mailbox. The claims process took months and they low-balled the repairs claiming no need to fix the driveway since there were other blemishes on it. I've decided it's not worth my time to go to small claims court, but would highly discourage anyone from utilizing their services. Read More
Chris H.
Santa Cruz, CA
2021-10-23
I tried to support the local team with my move and greatly regret doing so. On the day of the move the team arrived short at least one planned laborer so they quickly found themselves behind schedule. It was a local move, so this led to a late start unloading at the new home. I ended up having to help unload and they still worked well past midnight. The team did not use any protective coverings, so there wasn't a corner or doorframe that wasn't scratched or needed repainting. They reassembled a bed incorrectly (which later collapsed when a house guest used it). When leaving they drug the lift gate of the truck down the driveway (causing gashes), drove through and damaged a retaining wall and irrigation system, then backed over the mailbox. The claims process took months and they low-balled the repairs claiming no need to fix the driveway since there were other blemishes on it. I've decided it's not worth my time to go to small claims court, but would highly discourage anyone from utilizing their services. Read More
Chris H.
Santa Cruz, CA
2021-10-23
I tried to support the local team with my move and greatly regret doing so. On the day of the move the team arrived short at least one planned laborer so they quickly found themselves behind schedule. It was a local move, so this led to a late start unloading at the new home. I ended up having to help unload and they still worked well past midnight. The team did not use any protective coverings, so there wasn't a corner or doorframe that wasn't scratched or needed repainting. They reassembled a bed incorrectly (which later collapsed when a house guest used it). When leaving they drug the lift gate of the truck down the driveway (causing gashes), drove through and damaged a retaining wall and irrigation system, then backed over the mailbox. The claims process took months and they low-balled the repairs claiming no need to fix the driveway since there were other blemishes on it. I've decided it's not worth my time to go to small claims court, but would highly discourage anyone from utilizing their services. Read More
Bryan L.
Oregon City, OR
2012-03-26
I decided to book this company for my in town (Hollister) move based solely on price. I noticed the bad Yelp reviews and I actually discussed it with the owner (Doug) before hand. I was worried based on the Yelp reviews, but went with the cheaper option against my normal better instincts. I was given a fair flat-price estimate, something that I can't say for the other three moving companies I called. With the others, I may have had to pay several hundreds of dollars more at the end of the day.
Three guys and a truck showed up promptly on the date of my move. They immediately made contact with me and after a walk through, started placing protective film and boards around my home.
They wrapped every item carefully. never complained or gave me any sort of attitude even once during the day. I think they only stopped once for a 15-20 minute lunch break. The guys even moved a large air hockey table up to my second floor without as much as a tiny complaint about it.
The move took a few hours longer than I was quoted, but that wasn't a concern for me since I had a locked-in flat rate. I feel I got more value than what I was charged. They provided free wardrobe boxes for our clothes.
I also have to say that this was the first time I've ever used a moving company without having a single item broken. No dings in the wall, no scratches on the floor, no dirt on the floor/carpet...these boys really went the extra mile for me and I couldn't be more thankful. Very hard workers with their leader keeping them on task all day. Called my Wife and I "Sir" and "Ma'am" all day without fail.
I liked them so much that I called the owner at the end of the day to compliment his workers professionalism and respect shown towards my home and my family. We gave the three workers a nice tip at the end of the day even though it was not expected or asked for. I almost had to chase them down to give them a thank-you tip. That says a lot about them in my opinion.
I realize that every person may have a different experience with a company and I'm not trying to invalidate their bad experience. All I can say is that in this interaction with them, I was 100% satisfied with their work and value.
I would recommend. We had a wonderful experience. Read More