Companies List

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Carla Tedford-Foreman

2023-11-16

If you don't want your furnishings broken and stolen, please DON'T use this company for a cross country move. We moved from Texas to Florida. We were told that they care about their customers... LIES! Many of our boxes that said "fragile" some even saying "Do Not Put Anything On Top Of This Box" had heavier boxes stacked on top of them, resulting in our items being broken. The bottom of our brand new huge grill was totally broken off because they sat so much on top of it. Some of my husband's tools and power washer was stolen. (They had the nerves to tell us they would give us 62 cents a pound for the broken stuff. That wouldn't be enough to even cover the replacement cost!) When the delivery guy came, he claimed he couldn't get into the apartment complex, I've seen that size truck get in there several times before. He then said he had to charge me for the extra carrying distance. He had furniture brought into our house that wasn't ours, which we immediately gave back. The crew he hired to bring our things first of all were late and then was angry because they had to carry our stuff so far. They were handing stuff over a high fence and dropped some stuff. My mattress cover was torn off, causing our mattress to be very dirty. There were gashes in my dresser. On top of that, we had to give them a very large tip to keep them from leaving because they said the guy didn't pay what he promised. I actually flew back to Dallas from Florida to see if I could find some of my lost items, including my mom pictures... which was never found. I recently lost my mom and felt like she had died all over again when they were lost. All I got were excuses when I called and they ultimately stopped answering. It would take too long to type all of the horrible things we experienced with this company! If I could give NEGATIVE 10 STARS, I would! DON'T EVER USE GREEN VANLINES!!!! Read More

Jason Anderson

2023-07-31

Large Home Cross Country move from Texas to Florida. Everything started great, but went downhill from there. They will not move or transport any liquids, which they told me beforehand, so I was prepared for that. They left all my liquids including my alcohol on the floor or counters. I came back to pick it up and/or throw away and realized my favorite bottle of Tequila was missing ($75 bottle). As they were leaving I called the guy in charge and told him it was missing, it quickly became apparent their crew has stolen it. They couldn't deny it, and he knew it was there. Upon delivery I paid for a full service pack, unpack, box haul away and I added the full coverage insurance (which is a joke and a nightmare to deal with still 60 days in with no replies). The crew literally threw my things anywhere they could find, damaged my walls by leaving heavy shipping Crates against the walls, broke things and hid them, didn't fully unpack, didn't reassemble furniture including primary items like my bed and daughters crib. Additional items were stolen or lost, and they left before I ever got there I literally did not sign or approve anything. The new owner Beau was non responsive for a month and I still have no resolution. STAY AWAY FROM GREEN VAN LINES... Read More

Jason Anderson

2023-07-31

Large Home Cross Country move from Texas to Florida. Everything started great, but went downhill from there. They will not move or transport any liquids, which they told me beforehand, so I was prepared for that. They left all my liquids including my alcohol on the floor or counters. I came back to pick it up and/or throw away and realized my favorite bottle of Tequila was missing ($75 bottle). As they were leaving I called the guy in charge and told him it was missing, it quickly became apparent their crew has stolen it. They couldn't deny it, and he knew it was there. Upon delivery I paid for a full service pack, unpack, box haul away and I added the full coverage insurance (which is a joke and a nightmare to deal with still 60 days in with no replies). The crew literally threw my things anywhere they could find, damaged my walls by leaving heavy shipping Crates against the walls, broke things and hid them, didn't fully unpack, didn't reassemble furniture including primary items like my bed and daughters crib. Additional items were stolen or lost, and they left before I ever got there I literally did not sign or approve anything. The new owner Beau was non responsive for a month and I still have no resolution. STAY AWAY FROM GREEN VAN LINES... Read More

Jason Anderson

2023-07-31

Large Home Cross Country move from Texas to Florida. Everything started great, but went downhill from there. They will not move or transport any liquids, which they told me beforehand, so I was prepared for that. They left all my liquids including my alcohol on the floor or counters. I came back to pick it up and/or throw away and realized my favorite bottle of Tequila was missing ($75 bottle). As they were leaving I called the guy in charge and told him it was missing, it quickly became apparent their crew has stolen it. They couldn't deny it, and he knew it was there. Upon delivery I paid for a full service pack, unpack, box haul away and I added the full coverage insurance (which is a joke and a nightmare to deal with still 60 days in with no replies). The crew literally threw my things anywhere they could find, damaged my walls by leaving heavy shipping Crates against the walls, broke things and hid them, didn't fully unpack, didn't reassemble furniture including primary items like my bed and daughters crib. Additional items were stolen or lost, and they left before I ever got there I literally did not sign or approve anything. The new owner Beau was non responsive for a month and I still have no resolution. STAY AWAY FROM GREEN VAN LINES... Read More

Jason Anderson

2023-07-31

Large Home Cross Country move from Texas to Florida. Everything started great, but went downhill from there. They will not move or transport any liquids, which they told me beforehand, so I was prepared for that. They left all my liquids including my alcohol on the floor or counters. I came back to pick it up and/or throw away and realized my favorite bottle of Tequila was missing ($75 bottle). As they were leaving I called the guy in charge and told him it was missing, it quickly became apparent their crew has stolen it. They couldn't deny it, and he knew it was there. Upon delivery I paid for a full service pack, unpack, box haul away and I added the full coverage insurance (which is a joke and a nightmare to deal with still 60 days in with no replies). The crew literally threw my things anywhere they could find, damaged my walls by leaving heavy shipping Crates against the walls, broke things and hid them, didn't fully unpack, didn't reassemble furniture including primary items like my bed and daughters crib. Additional items were stolen or lost, and they left before I ever got there I literally did not sign or approve anything. The new owner Beau was non responsive for a month and I still have no resolution. STAY AWAY FROM GREEN VAN LINES... Read More

Jason Anderson

2023-07-31

Large Home Cross Country move from Texas to Florida. Everything started great, but went downhill from there. They will not move or transport any liquids, which they told me beforehand, so I was prepared for that. They left all my liquids including my alcohol on the floor or counters. I came back to pick it up and/or throw away and realized my favorite bottle of Tequila was missing ($75 bottle). As they were leaving I called the guy in charge and told him it was missing, it quickly became apparent their crew has stolen it. They couldn't deny it, and he knew it was there. Upon delivery I paid for a full service pack, unpack, box haul away and I added the full coverage insurance (which is a joke and a nightmare to deal with still 60 days in with no replies). The crew literally threw my things anywhere they could find, damaged my walls by leaving heavy shipping Crates against the walls, broke things and hid them, didn't fully unpack, didn't reassemble furniture including primary items like my bed and daughters crib. Additional items were stolen or lost, and they left before I ever got there I literally did not sign or approve anything. The new owner Beau was non responsive for a month and I still have no resolution. STAY AWAY FROM GREEN VAN LINES... Read More

Jason Anderson

2023-07-31

Large Home Cross Country move from Texas to Florida. Everything started great, but went downhill from there. They will not move or transport any liquids, which they told me beforehand, so I was prepared for that. They left all my liquids including my alcohol on the floor or counters. I came back to pick it up and/or throw away and realized my favorite bottle of Tequila was missing ($75 bottle). As they were leaving I called the guy in charge and told him it was missing, it quickly became apparent their crew has stolen it. They couldn't deny it, and he knew it was there. Upon delivery I paid for a full service pack, unpack, box haul away and I added the full coverage insurance (which is a joke and a nightmare to deal with still 60 days in with no replies). The crew literally threw my things anywhere they could find, damaged my walls by leaving heavy shipping Crates against the walls, broke things and hid them, didn't fully unpack, didn't reassemble furniture including primary items like my bed and daughters crib. Additional items were stolen or lost, and they left before I ever got there I literally did not sign or approve anything. The new owner Beau was non responsive for a month and I still have no resolution. STAY AWAY FROM GREEN VAN LINES... Read More

Jason Anderson

2023-07-31

Large Home Cross Country move from Texas to Florida. Everything started great, but went downhill from there. They will not move or transport any liquids, which they told me beforehand, so I was prepared for that. They left all my liquids including my alcohol on the floor or counters. I came back to pick it up and/or throw away and realized my favorite bottle of Tequila was missing ($75 bottle). As they were leaving I called the guy in charge and told him it was missing, it quickly became apparent their crew has stolen it. They couldn't deny it, and he knew it was there. Upon delivery I paid for a full service pack, unpack, box haul away and I added the full coverage insurance (which is a joke and a nightmare to deal with still 60 days in with no replies). The crew literally threw my things anywhere they could find, damaged my walls by leaving heavy shipping Crates against the walls, broke things and hid them, didn't fully unpack, didn't reassemble furniture including primary items like my bed and daughters crib. Additional items were stolen or lost, and they left before I ever got there I literally did not sign or approve anything. The new owner Beau was non responsive for a month and I still have no resolution. STAY AWAY FROM GREEN VAN LINES... Read More

PMichele B.

San Jose, CA

2022-06-13

Relocating from DFW to San Jose, CA; literally saw truck unloading at storage facility. Nearly committed to a different mover until I spoke to Pat C. Basically, decided on GVL because of Pat and amazing quote. I'd already boxed everything (thx U-Haul), except furniture. Team (Steve & crew is amazing) arrived within 2 hr time frame and they tirelessly worked to ensure all furniture was shrink-wrapped, with blankets and other materials for protection (+ new W/D). Using their storage until I can virtually find next home. I've made 5 large interstate and intrastate moves with other national van lines. This is the very best from logistic and price point perspective. Will follow up once delivery is completed. Thank you, thank you, thank you!!! Read More

PMichele B.

San Jose, CA

2022-06-13

Relocating from DFW to San Jose, CA; literally saw truck unloading at storage facility. Nearly committed to a different mover until I spoke to Pat C. Basically, decided on GVL because of Pat and amazing quote. I'd already boxed everything (thx U-Haul), except furniture. Team (Steve & crew is amazing) arrived within 2 hr time frame and they tirelessly worked to ensure all furniture was shrink-wrapped, with blankets and other materials for protection (+ new W/D). Using their storage until I can virtually find next home. I've made 5 large interstate and intrastate moves with other national van lines. This is the very best from logistic and price point perspective. Will follow up once delivery is completed. Thank you, thank you, thank you!!! Read More

PMichele B.

San Jose, CA

2022-06-13

Relocating from DFW to San Jose, CA; literally saw truck unloading at storage facility. Nearly committed to a different mover until I spoke to Pat C. Basically, decided on GVL because of Pat and amazing quote. I'd already boxed everything (thx U-Haul), except furniture. Team (Steve & crew is amazing) arrived within 2 hr time frame and they tirelessly worked to ensure all furniture was shrink-wrapped, with blankets and other materials for protection (+ new W/D). Using their storage until I can virtually find next home. I've made 5 large interstate and intrastate moves with other national van lines. This is the very best from logistic and price point perspective. Will follow up once delivery is completed. Thank you, thank you, thank you!!! Read More

PMichele B.

San Jose, CA

2022-06-13

Relocating from DFW to San Jose, CA; literally saw truck unloading at storage facility. Nearly committed to a different mover until I spoke to Pat C. Basically, decided on GVL because of Pat and amazing quote. I'd already boxed everything (thx U-Haul), except furniture. Team (Steve & crew is amazing) arrived within 2 hr time frame and they tirelessly worked to ensure all furniture was shrink-wrapped, with blankets and other materials for protection (+ new W/D). Using their storage until I can virtually find next home. I've made 5 large interstate and intrastate moves with other national van lines. This is the very best from logistic and price point perspective. Will follow up once delivery is completed. Thank you, thank you, thank you!!! Read More

Kailey Gray

2021-10-27

This moving company pretends to care about you and your belongings until they have your money in their wallet after pick-up and all your belongings in their possession. Communication after pick-up was non-existent. They were unable to inform us where our belongings were over the month that they had them. The delivery date was pushed back multiple times. When the truck finally arrived, the driver claimed he was unable to pull into the parking lot, despite it being accessed by 18-wheelers multiple times before. They continued to try to add charges for switching trucks, stair steps, and the distance they would have to carry belongings due to their driver’s inability to do his job. Upon delivery, we find missing half of a recliner, two flat screen TVs, our dining room table legs, a crate of weight bench weights, and half of a shoe organizer shelf. A table leg was broken off of a coffee table, a guitar damages, and every piece of wood furniture we had moved is covered in multiple scratches, gouges, cracks, and some holes. Our boxes, which were brand new, looked as if they had been run over multiple times. 50% of our dishes were broken despite being meticulously and cautiously packed and padded. Days after reporting our items missing, we were told they were in a truck halfway across the country. They failed to provide us photographic evidence that they had our belongings, and have still not given any specific time of when those will be delivered. They are well beyond their 14 day delivery period. Their customer service skills are terrible. We were interrupted by their representatives multiple times over the phone when explaining what was missing. They dispatch regularly fails to answer phones and refuses to allow us to speak to the general manager regarding our outrageous experience. I will NEVER use this company again, and if you care about your belongings I highly suggest you don’t either. Read More

Kailey Gray

2021-10-27

This moving company pretends to care about you and your belongings until they have your money in their wallet after pick-up and all your belongings in their possession. Communication after pick-up was non-existent. They were unable to inform us where our belongings were over the month that they had them. The delivery date was pushed back multiple times. When the truck finally arrived, the driver claimed he was unable to pull into the parking lot, despite it being accessed by 18-wheelers multiple times before. They continued to try to add charges for switching trucks, stair steps, and the distance they would have to carry belongings due to their driver’s inability to do his job. Upon delivery, we find missing half of a recliner, two flat screen TVs, our dining room table legs, a crate of weight bench weights, and half of a shoe organizer shelf. A table leg was broken off of a coffee table, a guitar damages, and every piece of wood furniture we had moved is covered in multiple scratches, gouges, cracks, and some holes. Our boxes, which were brand new, looked as if they had been run over multiple times. 50% of our dishes were broken despite being meticulously and cautiously packed and padded. Days after reporting our items missing, we were told they were in a truck halfway across the country. They failed to provide us photographic evidence that they had our belongings, and have still not given any specific time of when those will be delivered. They are well beyond their 14 day delivery period. Their customer service skills are terrible. We were interrupted by their representatives multiple times over the phone when explaining what was missing. They dispatch regularly fails to answer phones and refuses to allow us to speak to the general manager regarding our outrageous experience. I will NEVER use this company again, and if you care about your belongings I highly suggest you don’t either. Read More

Kailey Gray

2021-10-27

This moving company pretends to care about you and your belongings until they have your money in their wallet after pick-up and all your belongings in their possession. Communication after pick-up was non-existent. They were unable to inform us where our belongings were over the month that they had them. The delivery date was pushed back multiple times. When the truck finally arrived, the driver claimed he was unable to pull into the parking lot, despite it being accessed by 18-wheelers multiple times before. They continued to try to add charges for switching trucks, stair steps, and the distance they would have to carry belongings due to their driver’s inability to do his job. Upon delivery, we find missing half of a recliner, two flat screen TVs, our dining room table legs, a crate of weight bench weights, and half of a shoe organizer shelf. A table leg was broken off of a coffee table, a guitar damages, and every piece of wood furniture we had moved is covered in multiple scratches, gouges, cracks, and some holes. Our boxes, which were brand new, looked as if they had been run over multiple times. 50% of our dishes were broken despite being meticulously and cautiously packed and padded. Days after reporting our items missing, we were told they were in a truck halfway across the country. They failed to provide us photographic evidence that they had our belongings, and have still not given any specific time of when those will be delivered. They are well beyond their 14 day delivery period. Their customer service skills are terrible. We were interrupted by their representatives multiple times over the phone when explaining what was missing. They dispatch regularly fails to answer phones and refuses to allow us to speak to the general manager regarding our outrageous experience. I will NEVER use this company again, and if you care about your belongings I highly suggest you don’t either. Read More

Kailey Gray

2021-10-27

This moving company pretends to care about you and your belongings until they have your money in their wallet after pick-up and all your belongings in their possession. Communication after pick-up was non-existent. They were unable to inform us where our belongings were over the month that they had them. The delivery date was pushed back multiple times. When the truck finally arrived, the driver claimed he was unable to pull into the parking lot, despite it being accessed by 18-wheelers multiple times before. They continued to try to add charges for switching trucks, stair steps, and the distance they would have to carry belongings due to their driver’s inability to do his job. Upon delivery, we find missing half of a recliner, two flat screen TVs, our dining room table legs, a crate of weight bench weights, and half of a shoe organizer shelf. A table leg was broken off of a coffee table, a guitar damages, and every piece of wood furniture we had moved is covered in multiple scratches, gouges, cracks, and some holes. Our boxes, which were brand new, looked as if they had been run over multiple times. 50% of our dishes were broken despite being meticulously and cautiously packed and padded. Days after reporting our items missing, we were told they were in a truck halfway across the country. They failed to provide us photographic evidence that they had our belongings, and have still not given any specific time of when those will be delivered. They are well beyond their 14 day delivery period. Their customer service skills are terrible. We were interrupted by their representatives multiple times over the phone when explaining what was missing. They dispatch regularly fails to answer phones and refuses to allow us to speak to the general manager regarding our outrageous experience. I will NEVER use this company again, and if you care about your belongings I highly suggest you don’t either. Read More

Kailey Gray

2021-10-27

This moving company pretends to care about you and your belongings until they have your money in their wallet after pick-up and all your belongings in their possession. Communication after pick-up was non-existent. They were unable to inform us where our belongings were over the month that they had them. The delivery date was pushed back multiple times. When the truck finally arrived, the driver claimed he was unable to pull into the parking lot, despite it being accessed by 18-wheelers multiple times before. They continued to try to add charges for switching trucks, stair steps, and the distance they would have to carry belongings due to their driver’s inability to do his job. Upon delivery, we find missing half of a recliner, two flat screen TVs, our dining room table legs, a crate of weight bench weights, and half of a shoe organizer shelf. A table leg was broken off of a coffee table, a guitar damages, and every piece of wood furniture we had moved is covered in multiple scratches, gouges, cracks, and some holes. Our boxes, which were brand new, looked as if they had been run over multiple times. 50% of our dishes were broken despite being meticulously and cautiously packed and padded. Days after reporting our items missing, we were told they were in a truck halfway across the country. They failed to provide us photographic evidence that they had our belongings, and have still not given any specific time of when those will be delivered. They are well beyond their 14 day delivery period. Their customer service skills are terrible. We were interrupted by their representatives multiple times over the phone when explaining what was missing. They dispatch regularly fails to answer phones and refuses to allow us to speak to the general manager regarding our outrageous experience. I will NEVER use this company again, and if you care about your belongings I highly suggest you don’t either. Read More

Kailey Gray

2021-10-27

This moving company pretends to care about you and your belongings until they have your money in their wallet after pick-up and all your belongings in their possession. Communication after pick-up was non-existent. They were unable to inform us where our belongings were over the month that they had them. The delivery date was pushed back multiple times. When the truck finally arrived, the driver claimed he was unable to pull into the parking lot, despite it being accessed by 18-wheelers multiple times before. They continued to try to add charges for switching trucks, stair steps, and the distance they would have to carry belongings due to their driver’s inability to do his job. Upon delivery, we find missing half of a recliner, two flat screen TVs, our dining room table legs, a crate of weight bench weights, and half of a shoe organizer shelf. A table leg was broken off of a coffee table, a guitar damages, and every piece of wood furniture we had moved is covered in multiple scratches, gouges, cracks, and some holes. Our boxes, which were brand new, looked as if they had been run over multiple times. 50% of our dishes were broken despite being meticulously and cautiously packed and padded. Days after reporting our items missing, we were told they were in a truck halfway across the country. They failed to provide us photographic evidence that they had our belongings, and have still not given any specific time of when those will be delivered. They are well beyond their 14 day delivery period. Their customer service skills are terrible. We were interrupted by their representatives multiple times over the phone when explaining what was missing. They dispatch regularly fails to answer phones and refuses to allow us to speak to the general manager regarding our outrageous experience. I will NEVER use this company again, and if you care about your belongings I highly suggest you don’t either. Read More

Kailey Gray

2021-10-27

This moving company pretends to care about you and your belongings until they have your money in their wallet after pick-up and all your belongings in their possession. Communication after pick-up was non-existent. They were unable to inform us where our belongings were over the month that they had them. The delivery date was pushed back multiple times. When the truck finally arrived, the driver claimed he was unable to pull into the parking lot, despite it being accessed by 18-wheelers multiple times before. They continued to try to add charges for switching trucks, stair steps, and the distance they would have to carry belongings due to their driver’s inability to do his job. Upon delivery, we find missing half of a recliner, two flat screen TVs, our dining room table legs, a crate of weight bench weights, and half of a shoe organizer shelf. A table leg was broken off of a coffee table, a guitar damages, and every piece of wood furniture we had moved is covered in multiple scratches, gouges, cracks, and some holes. Our boxes, which were brand new, looked as if they had been run over multiple times. 50% of our dishes were broken despite being meticulously and cautiously packed and padded. Days after reporting our items missing, we were told they were in a truck halfway across the country. They failed to provide us photographic evidence that they had our belongings, and have still not given any specific time of when those will be delivered. They are well beyond their 14 day delivery period. Their customer service skills are terrible. We were interrupted by their representatives multiple times over the phone when explaining what was missing. They dispatch regularly fails to answer phones and refuses to allow us to speak to the general manager regarding our outrageous experience. I will NEVER use this company again, and if you care about your belongings I highly suggest you don’t either. Read More

Kailey Gray

2021-10-27

This moving company pretends to care about you and your belongings until they have your money in their wallet after pick-up and all your belongings in their possession. Communication after pick-up was non-existent. They were unable to inform us where our belongings were over the month that they had them. The delivery date was pushed back multiple times. When the truck finally arrived, the driver claimed he was unable to pull into the parking lot, despite it being accessed by 18-wheelers multiple times before. They continued to try to add charges for switching trucks, stair steps, and the distance they would have to carry belongings due to their driver’s inability to do his job. Upon delivery, we find missing half of a recliner, two flat screen TVs, our dining room table legs, a crate of weight bench weights, and half of a shoe organizer shelf. A table leg was broken off of a coffee table, a guitar damages, and every piece of wood furniture we had moved is covered in multiple scratches, gouges, cracks, and some holes. Our boxes, which were brand new, looked as if they had been run over multiple times. 50% of our dishes were broken despite being meticulously and cautiously packed and padded. Days after reporting our items missing, we were told they were in a truck halfway across the country. They failed to provide us photographic evidence that they had our belongings, and have still not given any specific time of when those will be delivered. They are well beyond their 14 day delivery period. Their customer service skills are terrible. We were interrupted by their representatives multiple times over the phone when explaining what was missing. They dispatch regularly fails to answer phones and refuses to allow us to speak to the general manager regarding our outrageous experience. I will NEVER use this company again, and if you care about your belongings I highly suggest you don’t either. Read More

Kailey Gray

2021-10-27

This moving company pretends to care about you and your belongings until they have your money in their wallet after pick-up and all your belongings in their possession. Communication after pick-up was non-existent. They were unable to inform us where our belongings were over the month that they had them. The delivery date was pushed back multiple times. When the truck finally arrived, the driver claimed he was unable to pull into the parking lot, despite it being accessed by 18-wheelers multiple times before. They continued to try to add charges for switching trucks, stair steps, and the distance they would have to carry belongings due to their driver’s inability to do his job. Upon delivery, we find missing half of a recliner, two flat screen TVs, our dining room table legs, a crate of weight bench weights, and half of a shoe organizer shelf. A table leg was broken off of a coffee table, a guitar damages, and every piece of wood furniture we had moved is covered in multiple scratches, gouges, cracks, and some holes. Our boxes, which were brand new, looked as if they had been run over multiple times. 50% of our dishes were broken despite being meticulously and cautiously packed and padded. Days after reporting our items missing, we were told they were in a truck halfway across the country. They failed to provide us photographic evidence that they had our belongings, and have still not given any specific time of when those will be delivered. They are well beyond their 14 day delivery period. Their customer service skills are terrible. We were interrupted by their representatives multiple times over the phone when explaining what was missing. They dispatch regularly fails to answer phones and refuses to allow us to speak to the general manager regarding our outrageous experience. I will NEVER use this company again, and if you care about your belongings I highly suggest you don’t either. Read More

Kailey Gray

2021-10-27

This moving company pretends to care about you and your belongings until they have your money in their wallet after pick-up and all your belongings in their possession. Communication after pick-up was non-existent. They were unable to inform us where our belongings were over the month that they had them. The delivery date was pushed back multiple times. When the truck finally arrived, the driver claimed he was unable to pull into the parking lot, despite it being accessed by 18-wheelers multiple times before. They continued to try to add charges for switching trucks, stair steps, and the distance they would have to carry belongings due to their driver’s inability to do his job. Upon delivery, we find missing half of a recliner, two flat screen TVs, our dining room table legs, a crate of weight bench weights, and half of a shoe organizer shelf. A table leg was broken off of a coffee table, a guitar damages, and every piece of wood furniture we had moved is covered in multiple scratches, gouges, cracks, and some holes. Our boxes, which were brand new, looked as if they had been run over multiple times. 50% of our dishes were broken despite being meticulously and cautiously packed and padded. Days after reporting our items missing, we were told they were in a truck halfway across the country. They failed to provide us photographic evidence that they had our belongings, and have still not given any specific time of when those will be delivered. They are well beyond their 14 day delivery period. Their customer service skills are terrible. We were interrupted by their representatives multiple times over the phone when explaining what was missing. They dispatch regularly fails to answer phones and refuses to allow us to speak to the general manager regarding our outrageous experience. I will NEVER use this company again, and if you care about your belongings I highly suggest you don’t either. Read More

Danielle Sale

doesn't recommend

Green Van Lines Moving Company - Dallas

2019-06-18

This is by far the worst moving company I have used. They are very unprofessional and arrived late on pick up date. I purchased a full pack move from Texas to California and was under the impression I would have a stress free move and full pack from this company like I’ve had in my previous experience with other moving companies. Unfortunately, it did not pan out the way I thought it would, not only were they late on the pick up date, the Forman Steve was very unorganized and rude. Steve knew I was pressed for time being I had a flight to catch that night. He was suppose to arrive at 6 am but did not get there until 9 am. He managed to squeeze 5 smoke breaks in including smoking by all my furniture he put outside to label. This company did not do a “full pack” all my belongings were thrown into any box unwrapped or protected. My glass wasn’t even bubbles wrapped or paper wrapped. After the packing was done 8 hours later after they said it would be 6 hours my place was left a mess. Steve advised me if I would help pack and clean it would go faster. WHAT WAS THE POINT OF PAYING FOR FULL PACK IF I HAVE TO HELP!! once they were done nothing was loaded onto a truck it was all sitting outside in my apartment hallway because I had to leave to catch a flight. Steve made me sign documents that were not yet completed by him from the pack in order for him to load the truck. When he arrived he told me my inventory list was very accurate to the list I provided on the phone. If that was so a week later I should have not received a call from Steve’s boss Jason stating I owe $1,200 more. My pick up was on a Saturday, I called Monday to voice my experience to Jason (manager of the company) he seemed as if he was willing to help me in any way he could. He admitted how Steve handled things was not right. Well Jason then turned on me. He said there was nothing they can do to fix how it happened Steve jotted down additional items that I did not “disclose” even though Steve mentioned before packing my list was accurate. With the company already having possession of my belongings we had no choice but to pay the overage fees. Days go by and my belongings arrive on the only black out day I had jotted down in my contract. Once my things arrived more than half of my items were damaged, my walls were scratched in my brand new home, the unloading company managed to put holes in my walls from the dolly, scratches on my brand new wood floors, missing pieces to bed sets, and to top it off my entertainment center was even missing. The company that delivered my items was not even green van lines, green van lines hires contractors to deliver however that was not disclosed in the beginning. Once the delivery drivers arrived they did not have enough men when they arrived so one of the drivers called his family to come help. SMH!!! these people are con-artist. They conned me out of $1200 more than what we agreed on the contract. They crossed prices out of my contracts that I did not agree to. Save yourself the stress and find a different moving company. You will regret ever using them like myself. To sum it up they did nothing to make the experience or damages better, all I was given from Jason is a “sorry we don’t normally do business like this”. This company should be out of business. Read More

Danielle Sale

doesn't recommend

Green Van Lines Moving Company - Dallas

2019-06-18

This is by far the worst moving company I have used. They are very unprofessional and arrived late on pick up date. I purchased a full pack move from Texas to California and was under the impression I would have a stress free move and full pack from this company like I’ve had in my previous experience with other moving companies. Unfortunately, it did not pan out the way I thought it would, not only were they late on the pick up date, the Forman Steve was very unorganized and rude. Steve knew I was pressed for time being I had a flight to catch that night. He was suppose to arrive at 6 am but did not get there until 9 am. He managed to squeeze 5 smoke breaks in including smoking by all my furniture he put outside to label. This company did not do a “full pack” all my belongings were thrown into any box unwrapped or protected. My glass wasn’t even bubbles wrapped or paper wrapped. After the packing was done 8 hours later after they said it would be 6 hours my place was left a mess. Steve advised me if I would help pack and clean it would go faster. WHAT WAS THE POINT OF PAYING FOR FULL PACK IF I HAVE TO HELP!! once they were done nothing was loaded onto a truck it was all sitting outside in my apartment hallway because I had to leave to catch a flight. Steve made me sign documents that were not yet completed by him from the pack in order for him to load the truck. When he arrived he told me my inventory list was very accurate to the list I provided on the phone. If that was so a week later I should have not received a call from Steve’s boss Jason stating I owe $1,200 more. My pick up was on a Saturday, I called Monday to voice my experience to Jason (manager of the company) he seemed as if he was willing to help me in any way he could. He admitted how Steve handled things was not right. Well Jason then turned on me. He said there was nothing they can do to fix how it happened Steve jotted down additional items that I did not “disclose” even though Steve mentioned before packing my list was accurate. With the company already having possession of my belongings we had no choice but to pay the overage fees. Days go by and my belongings arrive on the only black out day I had jotted down in my contract. Once my things arrived more than half of my items were damaged, my walls were scratched in my brand new home, the unloading company managed to put holes in my walls from the dolly, scratches on my brand new wood floors, missing pieces to bed sets, and to top it off my entertainment center was even missing. The company that delivered my items was not even green van lines, green van lines hires contractors to deliver however that was not disclosed in the beginning. Once the delivery drivers arrived they did not have enough men when they arrived so one of the drivers called his family to come help. SMH!!! these people are con-artist. They conned me out of $1200 more than what we agreed on the contract. They crossed prices out of my contracts that I did not agree to. Save yourself the stress and find a different moving company. You will regret ever using them like myself. To sum it up they did nothing to make the experience or damages better, all I was given from Jason is a “sorry we don’t normally do business like this”. This company should be out of business. Read More

Danielle Sale

doesn't recommend

Green Van Lines Moving Company - Dallas

2019-06-18

This is by far the worst moving company I have used. They are very unprofessional and arrived late on pick up date. I purchased a full pack move from Texas to California and was under the impression I would have a stress free move and full pack from this company like I’ve had in my previous experience with other moving companies. Unfortunately, it did not pan out the way I thought it would, not only were they late on the pick up date, the Forman Steve was very unorganized and rude. Steve knew I was pressed for time being I had a flight to catch that night. He was suppose to arrive at 6 am but did not get there until 9 am. He managed to squeeze 5 smoke breaks in including smoking by all my furniture he put outside to label. This company did not do a “full pack” all my belongings were thrown into any box unwrapped or protected. My glass wasn’t even bubbles wrapped or paper wrapped. After the packing was done 8 hours later after they said it would be 6 hours my place was left a mess. Steve advised me if I would help pack and clean it would go faster. WHAT WAS THE POINT OF PAYING FOR FULL PACK IF I HAVE TO HELP!! once they were done nothing was loaded onto a truck it was all sitting outside in my apartment hallway because I had to leave to catch a flight. Steve made me sign documents that were not yet completed by him from the pack in order for him to load the truck. When he arrived he told me my inventory list was very accurate to the list I provided on the phone. If that was so a week later I should have not received a call from Steve’s boss Jason stating I owe $1,200 more. My pick up was on a Saturday, I called Monday to voice my experience to Jason (manager of the company) he seemed as if he was willing to help me in any way he could. He admitted how Steve handled things was not right. Well Jason then turned on me. He said there was nothing they can do to fix how it happened Steve jotted down additional items that I did not “disclose” even though Steve mentioned before packing my list was accurate. With the company already having possession of my belongings we had no choice but to pay the overage fees. Days go by and my belongings arrive on the only black out day I had jotted down in my contract. Once my things arrived more than half of my items were damaged, my walls were scratched in my brand new home, the unloading company managed to put holes in my walls from the dolly, scratches on my brand new wood floors, missing pieces to bed sets, and to top it off my entertainment center was even missing. The company that delivered my items was not even green van lines, green van lines hires contractors to deliver however that was not disclosed in the beginning. Once the delivery drivers arrived they did not have enough men when they arrived so one of the drivers called his family to come help. SMH!!! these people are con-artist. They conned me out of $1200 more than what we agreed on the contract. They crossed prices out of my contracts that I did not agree to. Save yourself the stress and find a different moving company. You will regret ever using them like myself. To sum it up they did nothing to make the experience or damages better, all I was given from Jason is a “sorry we don’t normally do business like this”. This company should be out of business. Read More

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