Companies List

Mat A.

Garden Grove, CA

2018-03-30

Let me start this review with saying I would not recommend "costa mesa moving company" to anyone. The guys that moved my stuff were great. They were kind and really helpful. With that being said. They broke my TV. I know it was on accident and things happen. Which i totaly understand. I opted in for coverage and i signed the form releasing all of my items with coverage. That is what the mover told me. When i called "David" for help he told me that the coverage was "depreciated" value cost. Which mean and this is what he said. "If you opted for the depreciated value insurance, you are covered for what that model would sell for as a used tv on eBay or Craig's list." I looked on craigslist and ebay and could not find my type of model and brand of TV (60' LG) that was being resold. Now i told him that and he decides to send me craigslist post of TVs that are not the same brand. Not the same model. And not the same size. It actualy was a waste of time for him to even send me that information. Moving completely sucks and having movers is not cheap. They offered me 350$ for a 60' LG tv which is ridiculous. I payed nearly 1200 when it was new. I understand it was used but my tv was on a stand and no one touched it. How David got to 350$ is still un ansered. I have been in contact with the company now for two weeks and they have only pushed me aside and not helped me at all. I will be looking into legal matters with this company! I DO NOT RECCOMEND THIS COMPANY TO ANYONE. Read More

Grace L.

Orange County, CA

2018-02-07

It is with heavy heart that I write this review. I've used their service since 2011 when I was pregnant with my first child. My apartment complex actually hired them to do a full move to another unit after a mold/water damage. They were so quick and professional. So ever since 2011, I have used them a handful of times. 5 times! My husband Paul P actually gave them a wonderful review in 2013 because they were really good! 2011, 2x Costa mesa to Costa Mesa 2012, Costa Mesa to Orange 2013, Orange to Aliso Viejo 2018, Aliso Viejo to Laguna Hills So I am a repeat customer. And I have recommend many friends to hire them as well because of how easy it was to book with them. They own their own trucks and the guys that they have sent were so professional. Except for my recent experience on January 2018... During my booking, they did see that I was a repeat customer. They saw that I usually just have two guys. They recommended to hire a 3rd guy to make things go faster! Absolutely! I said yes! I would love to hire a 3rd guy because it would save time! The day of the move... One of the guys they sent was sick. He was coughing alot. I felt so bad for him. He was the dad of the main lead so I get it. He had to take care of his papa and made sure he didnt do that much. Before moving my stuff in their truck, they did the usual. Walk through of the house and garage to see how much stuff I have. I was living in 3bdm2bath condo with a 2 car garage. My garage was filled with two cars. I wasn't a pack rat. Even if I was a pack rat, we owned 3 cars, if I didn't park inside the garage, I would not be able to park anywhere! During move day, I even hired babysitters to help out... Everything was packed up and ready to go. Did you know how long it took took for this move? 9.25hrs! And they were not able to put all my stuff in the truck! It was more like they didn't know how to pack that truck! By the time 4pm hits, they tell me, we can't put everything in the truck. You have too much stuff. Ur kidding! I called their office no answer. I called U Haul, no trucks available! It's Sunday afternoon! And I wouldn't even have any help! Our babysitter time was also so limited! It's not about the $. I have 3 young kids. My family needed the help! $121 per hour for the move. They did a total of 9.25hrs plus extra fees for materials. The bills was over $1000. My husband even had to go back to our condo 5x that evening because our condo had to be totally cleaned out for the new owners that bought our new home! I found one friend that was able to help out with the kids. He was a life saver! They failed to deliver their service. During the service, I could not get ahold of management to fix the problem. Even when looking for outside resources, u Haul couldn't even be an option. I spoke with the owner Dave the next day. He wanted pictures of my garage or any boxes. I even emailed him and called him regarding how my Ninja Coffee Maker was missing and family photos were missing. He didn't get back to me. I can't even believe that Dave even questioned why I tipped the guys if I wasn't happy with the service. Well Dave, it's common courtesy to tip. Like we tip our severs and bartenders even if the food is bad! If you are moving, don't go with these guys! They were awesome in the past! Maybe we got lucky who they sent last time. And this time for Jan 2018, we were not so lucky! But when there's an issue during the move especially on a Sunday, there is no supervisor or manager to help fix the problem. Save yourself the headache and the stress. Hire a reputatable company to move you especially if you are willing to spend alot of $$$ like I did! I would totally paid more if the job was done right. My husband didn't have to go back 5x back to my condo. Scrambling to find someone to help with the kids. And the worse part. No coffee maker and family canvas photo. I don't know where it went and when I emailed the owner... No response. And I'm not a hoarder. Here are photos from the MLS of the condo we moved from. Read More

Grace L.

Orange County, CA

2018-02-07

It is with heavy heart that I write this review. I've used their service since 2011 when I was pregnant with my first child. My apartment complex actually hired them to do a full move to another unit after a mold/water damage. They were so quick and professional. So ever since 2011, I have used them a handful of times. 5 times! My husband Paul P actually gave them a wonderful review in 2013 because they were really good! 2011, 2x Costa mesa to Costa Mesa 2012, Costa Mesa to Orange 2013, Orange to Aliso Viejo 2018, Aliso Viejo to Laguna Hills So I am a repeat customer. And I have recommend many friends to hire them as well because of how easy it was to book with them. They own their own trucks and the guys that they have sent were so professional. Except for my recent experience on January 2018... During my booking, they did see that I was a repeat customer. They saw that I usually just have two guys. They recommended to hire a 3rd guy to make things go faster! Absolutely! I said yes! I would love to hire a 3rd guy because it would save time! The day of the move... One of the guys they sent was sick. He was coughing alot. I felt so bad for him. He was the dad of the main lead so I get it. He had to take care of his papa and made sure he didnt do that much. Before moving my stuff in their truck, they did the usual. Walk through of the house and garage to see how much stuff I have. I was living in 3bdm2bath condo with a 2 car garage. My garage was filled with two cars. I wasn't a pack rat. Even if I was a pack rat, we owned 3 cars, if I didn't park inside the garage, I would not be able to park anywhere! During move day, I even hired babysitters to help out... Everything was packed up and ready to go. Did you know how long it took took for this move? 9.25hrs! And they were not able to put all my stuff in the truck! It was more like they didn't know how to pack that truck! By the time 4pm hits, they tell me, we can't put everything in the truck. You have too much stuff. Ur kidding! I called their office no answer. I called U Haul, no trucks available! It's Sunday afternoon! And I wouldn't even have any help! Our babysitter time was also so limited! It's not about the $. I have 3 young kids. My family needed the help! $121 per hour for the move. They did a total of 9.25hrs plus extra fees for materials. The bills was over $1000. My husband even had to go back to our condo 5x that evening because our condo had to be totally cleaned out for the new owners that bought our new home! I found one friend that was able to help out with the kids. He was a life saver! They failed to deliver their service. During the service, I could not get ahold of management to fix the problem. Even when looking for outside resources, u Haul couldn't even be an option. I spoke with the owner Dave the next day. He wanted pictures of my garage or any boxes. I even emailed him and called him regarding how my Ninja Coffee Maker was missing and family photos were missing. He didn't get back to me. I can't even believe that Dave even questioned why I tipped the guys if I wasn't happy with the service. Well Dave, it's common courtesy to tip. Like we tip our severs and bartenders even if the food is bad! If you are moving, don't go with these guys! They were awesome in the past! Maybe we got lucky who they sent last time. And this time for Jan 2018, we were not so lucky! But when there's an issue during the move especially on a Sunday, there is no supervisor or manager to help fix the problem. Save yourself the headache and the stress. Hire a reputatable company to move you especially if you are willing to spend alot of $$$ like I did! I would totally paid more if the job was done right. My husband didn't have to go back 5x back to my condo. Scrambling to find someone to help with the kids. And the worse part. No coffee maker and family canvas photo. I don't know where it went and when I emailed the owner... No response. And I'm not a hoarder. Here are photos from the MLS of the condo we moved from. Read More

Grace L.

Orange County, CA

2018-02-07

It is with heavy heart that I write this review. I've used their service since 2011 when I was pregnant with my first child. My apartment complex actually hired them to do a full move to another unit after a mold/water damage. They were so quick and professional. So ever since 2011, I have used them a handful of times. 5 times! My husband Paul P actually gave them a wonderful review in 2013 because they were really good! 2011, 2x Costa mesa to Costa Mesa 2012, Costa Mesa to Orange 2013, Orange to Aliso Viejo 2018, Aliso Viejo to Laguna Hills So I am a repeat customer. And I have recommend many friends to hire them as well because of how easy it was to book with them. They own their own trucks and the guys that they have sent were so professional. Except for my recent experience on January 2018... During my booking, they did see that I was a repeat customer. They saw that I usually just have two guys. They recommended to hire a 3rd guy to make things go faster! Absolutely! I said yes! I would love to hire a 3rd guy because it would save time! The day of the move... One of the guys they sent was sick. He was coughing alot. I felt so bad for him. He was the dad of the main lead so I get it. He had to take care of his papa and made sure he didnt do that much. Before moving my stuff in their truck, they did the usual. Walk through of the house and garage to see how much stuff I have. I was living in 3bdm2bath condo with a 2 car garage. My garage was filled with two cars. I wasn't a pack rat. Even if I was a pack rat, we owned 3 cars, if I didn't park inside the garage, I would not be able to park anywhere! During move day, I even hired babysitters to help out... Everything was packed up and ready to go. Did you know how long it took took for this move? 9.25hrs! And they were not able to put all my stuff in the truck! It was more like they didn't know how to pack that truck! By the time 4pm hits, they tell me, we can't put everything in the truck. You have too much stuff. Ur kidding! I called their office no answer. I called U Haul, no trucks available! It's Sunday afternoon! And I wouldn't even have any help! Our babysitter time was also so limited! It's not about the $. I have 3 young kids. My family needed the help! $121 per hour for the move. They did a total of 9.25hrs plus extra fees for materials. The bills was over $1000. My husband even had to go back to our condo 5x that evening because our condo had to be totally cleaned out for the new owners that bought our new home! I found one friend that was able to help out with the kids. He was a life saver! They failed to deliver their service. During the service, I could not get ahold of management to fix the problem. Even when looking for outside resources, u Haul couldn't even be an option. I spoke with the owner Dave the next day. He wanted pictures of my garage or any boxes. I even emailed him and called him regarding how my Ninja Coffee Maker was missing and family photos were missing. He didn't get back to me. I can't even believe that Dave even questioned why I tipped the guys if I wasn't happy with the service. Well Dave, it's common courtesy to tip. Like we tip our severs and bartenders even if the food is bad! If you are moving, don't go with these guys! They were awesome in the past! Maybe we got lucky who they sent last time. And this time for Jan 2018, we were not so lucky! But when there's an issue during the move especially on a Sunday, there is no supervisor or manager to help fix the problem. Save yourself the headache and the stress. Hire a reputatable company to move you especially if you are willing to spend alot of $$$ like I did! I would totally paid more if the job was done right. My husband didn't have to go back 5x back to my condo. Scrambling to find someone to help with the kids. And the worse part. No coffee maker and family canvas photo. I don't know where it went and when I emailed the owner... No response. And I'm not a hoarder. Here are photos from the MLS of the condo we moved from. Read More

Derek M.

Aliso Viejo, CA

2017-04-18

I decided to use Costa Mesa Moving Company for my recent move. They were recommended to me by the Irvine company, and let's just say there is a large room for improvement. The information given to me was $77 dollars an hour, no sur charges. When my movers arrived the paperwork said $81, no big deal right, 15 bucks isn't worth fighting over, I guess their confirmation email had the correct price, but he failed to explain that over the phone when I was booking the appointment. I was charged $30 for materials, which hopefully they can use that money to buy a dictionary to figure out what sur charges are, I was also charged for half an hour of drive time for the 10-12 minute drive to our new apartment, the billing started at 8, when they arrived at 8:10, and I was charged til 2:00 when they left at 1:45. So all in all, I was over charged for at least an hour of the day. It took 5 hours to move a one bedroom apartment. This feat could have easily been accomplished by paying people in beer rather than $81 an hour. I guess the 20 minutes phone call and 20 minute bathroom break are good enough reasons to round up on all of our times. In most cases sure, we are all human, and stuff comes up, but over charging us makes this a harder pill to swallow. I decided to call the office and explain my experience and see if they felt the charges where fair. The man I spoke with was less than helpful, he merely deflected all of the statements told me that materials are industry standard, and to me that still doesn't change the fact that they are considered sur charges, said he would talk to the owner and talk to the guys who did the move. Didn't mention getting back to me, or anything other than a middle finger and glad we have your money. So unless you have a stop watch and write down all of the hours, and are ready to argue when the bill comes, I'd suggest looking for a new company. The only real big ticket item was a large bed, which they certainly didn't take care of, as it has many chips in the wood now. Read More

Derek M.

Aliso Viejo, CA

2017-04-18

I decided to use Costa Mesa Moving Company for my recent move. They were recommended to me by the Irvine company, and let's just say there is a large room for improvement. The information given to me was $77 dollars an hour, no sur charges. When my movers arrived the paperwork said $81, no big deal right, 15 bucks isn't worth fighting over, I guess their confirmation email had the correct price, but he failed to explain that over the phone when I was booking the appointment. I was charged $30 for materials, which hopefully they can use that money to buy a dictionary to figure out what sur charges are, I was also charged for half an hour of drive time for the 10-12 minute drive to our new apartment, the billing started at 8, when they arrived at 8:10, and I was charged til 2:00 when they left at 1:45. So all in all, I was over charged for at least an hour of the day. It took 5 hours to move a one bedroom apartment. This feat could have easily been accomplished by paying people in beer rather than $81 an hour. I guess the 20 minutes phone call and 20 minute bathroom break are good enough reasons to round up on all of our times. In most cases sure, we are all human, and stuff comes up, but over charging us makes this a harder pill to swallow. I decided to call the office and explain my experience and see if they felt the charges where fair. The man I spoke with was less than helpful, he merely deflected all of the statements told me that materials are industry standard, and to me that still doesn't change the fact that they are considered sur charges, said he would talk to the owner and talk to the guys who did the move. Didn't mention getting back to me, or anything other than a middle finger and glad we have your money. So unless you have a stop watch and write down all of the hours, and are ready to argue when the bill comes, I'd suggest looking for a new company. The only real big ticket item was a large bed, which they certainly didn't take care of, as it has many chips in the wood now. Read More

Thomas I.

Newport Beach, CA

2016-08-14

I had a move that required several stops on Friday 8/12/16. These movers were efficient, patient with me when I couldn't decide where I wanted things to go and were very very nice. I had a very heavy dresser from restoration hardware that needed to be moved down one flight of stairs with two corners and then moved back up the similar flight of stairs at my new address, these guys were pros! I couldn't believe it for done and no damage to my walls! They also hoisted my box springs over the roof to avoid scratching my freshly painted walls! Then we drove to consignment and they helped me drop off all my unwanted furniture. Simply amazing! I have moved several times over the years and these guys really did the best job! Read More

Michaela G.

Chino, CA

2014-01-16

The thought of moving was stressful enough. Then the thought of people trying to move our huge reclinable couhes was a whole other level of stress. COSTA MESA MOVING COMPANY to the rescue!! We moved from a small apartment building on the third floor. Narrow hallways, small doors, bad parking (for the truck) and NO ELEVATORS. Our movers were WEST and JUSTIN. They did an amazing job!! We couldnt be happier! They got to our apartment and began working. The boxes where brought down first, then the bedroom and then our living room. Everything was completely covered and wrapped up to avoid any damage. The move was pretty easy. Our couches on the other hand was a task. They managed to move the two huge, heavy and bluky couches from the third floor to the truck without any problems. Thank Goodness!!! Arriving at the new apartments was a quick and easy hour. They were already familiar with the place so they knew exactly where to go. They brought in our things, removed the covers and shrink wrap and helped place everything where its suppose to go. I am 100% happy with our movers! Ask for JUSTIN and WEST!!! I've already told several people about them and will certainly use them again!! I've added some pictures for them to show the awsome job! Thanks guys!!! Read More

Michaela G.

Chino, CA

2014-01-16

The thought of moving was stressful enough. Then the thought of people trying to move our huge reclinable couhes was a whole other level of stress. COSTA MESA MOVING COMPANY to the rescue!! We moved from a small apartment building on the third floor. Narrow hallways, small doors, bad parking (for the truck) and NO ELEVATORS. Our movers were WEST and JUSTIN. They did an amazing job!! We couldnt be happier! They got to our apartment and began working. The boxes where brought down first, then the bedroom and then our living room. Everything was completely covered and wrapped up to avoid any damage. The move was pretty easy. Our couches on the other hand was a task. They managed to move the two huge, heavy and bluky couches from the third floor to the truck without any problems. Thank Goodness!!! Arriving at the new apartments was a quick and easy hour. They were already familiar with the place so they knew exactly where to go. They brought in our things, removed the covers and shrink wrap and helped place everything where its suppose to go. I am 100% happy with our movers! Ask for JUSTIN and WEST!!! I've already told several people about them and will certainly use them again!! I've added some pictures for them to show the awsome job! Thanks guys!!! Read More

Michaela G.

Chino, CA

2014-01-16

The thought of moving was stressful enough. Then the thought of people trying to move our huge reclinable couhes was a whole other level of stress. COSTA MESA MOVING COMPANY to the rescue!! We moved from a small apartment building on the third floor. Narrow hallways, small doors, bad parking (for the truck) and NO ELEVATORS. Our movers were WEST and JUSTIN. They did an amazing job!! We couldnt be happier! They got to our apartment and began working. The boxes where brought down first, then the bedroom and then our living room. Everything was completely covered and wrapped up to avoid any damage. The move was pretty easy. Our couches on the other hand was a task. They managed to move the two huge, heavy and bluky couches from the third floor to the truck without any problems. Thank Goodness!!! Arriving at the new apartments was a quick and easy hour. They were already familiar with the place so they knew exactly where to go. They brought in our things, removed the covers and shrink wrap and helped place everything where its suppose to go. I am 100% happy with our movers! Ask for JUSTIN and WEST!!! I've already told several people about them and will certainly use them again!! I've added some pictures for them to show the awsome job! Thanks guys!!! Read More

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