Community Van Lines
Reviews 49 | Images 9
3.61
433 Silver Beach Ave Suite 102,Daytona Beach,FL 32118
Moving Services:Local Movers, Long Distance Movers
Community Van Lines Moving Stories
Joseph I.
2023-08-24
Absolutely the worst move experience I have ever had. Probably the second worst experience of my life to be honest. Any nightmare move scenario you can imagine happened on my move. This company will greatly under quote you, then wait until you are loaded and charge you double. $6500 quote, then $12,500 afterwards. They will tell you whatever you want to hear to lock you in. I told Ashlie many times a 25 ft truck was too small, and my belongings would fill every inch of this truck and to quote it as such. She quoted 13 feet of truck space for a 3-bedroom home, what a joke. They will hold your goods hostage if you refuse to pay. Also, I had to leave a lot behind in my storage unit. Truck too small as I stated many times. Ashlie promised my goods would be delivered to my new home on the date I requested, or within a day of my requested date. No, it was delivered 10 days later, and at 11:45 pm, finished at 2:45 am. They tell you after you are loaded, it can be up to 21 business days after your requested delivery date. Who wants to wait a month for their goods to be delivered? They hire local help off Craigslist for the move in. I'd say only one guy knew what he was doing. The driver barely pitched in to help. There wasn't a piece of antique furniture that wasn't scratched up or broken. Boxes and totes smashed in. Truck pack was unprofessional and just thrown in. They advertise BBB on their website. They weren't on the BBB until a week ago and it is one negative review. There will be two after mine. I'm filing a complaint with the BBB, and any other place I can. Stay away and don't believe the fake reviews on here. Read More
Alan Hsieh
2023-08-20
I am utterly appalled by the abysmal service provided by this moving company. From start to finish, the entire experience was nothing short of a nightmare. They managed to turn what should have been a simple relocation into a chaotic disaster that left me frustrated, furious, and utterly disappointed.
Of note, I am a real reviewer with hundreds of reviews. All those 5 star reviews are fake accounts. Look at them. They have 1-3 reviews of the same companies. This company then tries to delete the negative reviews and are successful sometimes so keep posting negative reviews.
First and foremost, their complete lack of professionalism was evident from the moment they arrived. Instead of one team of movers, we were subjected to a revolving door of different individuals who clearly had no idea how to handle furniture and belongings properly. It was like they had picked up random people off the street and handed them our valuable possessions to be manhandled and mishandled without any care whatsoever.
To say that they were reckless would be an understatement. They managed to break not just one, but several pieces of our furniture, leaving them in irreparable condition. Boxes that were labeled as fragile were treated as if they were indestructible, resulting in shattered glassware and damaged electronics. It's as if they had a personal vendetta against our belongings. We had several thousand dollars worth of damages.
But the lies and deceit they attempted to perpetrate are perhaps the most infuriating part of the entire ordeal. Despite having GPS tracking on our belongings, they had the audacity to claim that our items were en route and would arrive at a certain time, only for us to discover that they were nowhere near our location. It was a blatant attempt to mislead us and buy themselves more time to cover up their incompetence.
Communication? Nonexistent. Accountability? A foreign concept to them. It was a constant battle to get any kind of information from their side, and when we did manage to get someone on the phone, they were dismissive and unhelpful. It was as if they had already given up on providing even a semblance of customer service.
In the end, our experience with this moving company was an absolute disaster that left us not only with broken belongings and lost time but also a profound sense of regret for ever entrusting them with our move. If you value your sanity, your possessions, and your overall well-being, I implore you to steer clear of this company at all costs. They are a prime example of everything that can go wrong when a business lacks integrity, professionalism, and basic competence. We've reported them to the BBB and police. Read More
Alan Hsieh
2023-08-20
I am utterly appalled by the abysmal service provided by this moving company. From start to finish, the entire experience was nothing short of a nightmare. They managed to turn what should have been a simple relocation into a chaotic disaster that left me frustrated, furious, and utterly disappointed.
Of note, I am a real reviewer with hundreds of reviews. All those 5 star reviews are fake accounts. Look at them. They have 1-3 reviews of the same companies. This company then tries to delete the negative reviews and are successful sometimes so keep posting negative reviews.
First and foremost, their complete lack of professionalism was evident from the moment they arrived. Instead of one team of movers, we were subjected to a revolving door of different individuals who clearly had no idea how to handle furniture and belongings properly. It was like they had picked up random people off the street and handed them our valuable possessions to be manhandled and mishandled without any care whatsoever.
To say that they were reckless would be an understatement. They managed to break not just one, but several pieces of our furniture, leaving them in irreparable condition. Boxes that were labeled as fragile were treated as if they were indestructible, resulting in shattered glassware and damaged electronics. It's as if they had a personal vendetta against our belongings. We had several thousand dollars worth of damages.
But the lies and deceit they attempted to perpetrate are perhaps the most infuriating part of the entire ordeal. Despite having GPS tracking on our belongings, they had the audacity to claim that our items were en route and would arrive at a certain time, only for us to discover that they were nowhere near our location. It was a blatant attempt to mislead us and buy themselves more time to cover up their incompetence.
Communication? Nonexistent. Accountability? A foreign concept to them. It was a constant battle to get any kind of information from their side, and when we did manage to get someone on the phone, they were dismissive and unhelpful. It was as if they had already given up on providing even a semblance of customer service.
In the end, our experience with this moving company was an absolute disaster that left us not only with broken belongings and lost time but also a profound sense of regret for ever entrusting them with our move. If you value your sanity, your possessions, and your overall well-being, I implore you to steer clear of this company at all costs. They are a prime example of everything that can go wrong when a business lacks integrity, professionalism, and basic competence. We've reported them to the BBB and police. Read More
Alan Hsieh
2023-08-20
I am utterly appalled by the abysmal service provided by this moving company. From start to finish, the entire experience was nothing short of a nightmare. They managed to turn what should have been a simple relocation into a chaotic disaster that left me frustrated, furious, and utterly disappointed.
Of note, I am a real reviewer with hundreds of reviews. All those 5 star reviews are fake accounts. Look at them. They have 1-3 reviews of the same companies. This company then tries to delete the negative reviews and are successful sometimes so keep posting negative reviews.
First and foremost, their complete lack of professionalism was evident from the moment they arrived. Instead of one team of movers, we were subjected to a revolving door of different individuals who clearly had no idea how to handle furniture and belongings properly. It was like they had picked up random people off the street and handed them our valuable possessions to be manhandled and mishandled without any care whatsoever.
To say that they were reckless would be an understatement. They managed to break not just one, but several pieces of our furniture, leaving them in irreparable condition. Boxes that were labeled as fragile were treated as if they were indestructible, resulting in shattered glassware and damaged electronics. It's as if they had a personal vendetta against our belongings. We had several thousand dollars worth of damages.
But the lies and deceit they attempted to perpetrate are perhaps the most infuriating part of the entire ordeal. Despite having GPS tracking on our belongings, they had the audacity to claim that our items were en route and would arrive at a certain time, only for us to discover that they were nowhere near our location. It was a blatant attempt to mislead us and buy themselves more time to cover up their incompetence.
Communication? Nonexistent. Accountability? A foreign concept to them. It was a constant battle to get any kind of information from their side, and when we did manage to get someone on the phone, they were dismissive and unhelpful. It was as if they had already given up on providing even a semblance of customer service.
In the end, our experience with this moving company was an absolute disaster that left us not only with broken belongings and lost time but also a profound sense of regret for ever entrusting them with our move. If you value your sanity, your possessions, and your overall well-being, I implore you to steer clear of this company at all costs. They are a prime example of everything that can go wrong when a business lacks integrity, professionalism, and basic competence. We've reported them to the BBB and police. Read More
Alan Hsieh
2023-08-20
I am utterly appalled by the abysmal service provided by this moving company. From start to finish, the entire experience was nothing short of a nightmare. They managed to turn what should have been a simple relocation into a chaotic disaster that left me frustrated, furious, and utterly disappointed.
Of note, I am a real reviewer with hundreds of reviews. All those 5 star reviews are fake accounts. Look at them. They have 1-3 reviews of the same companies. This company then tries to delete the negative reviews and are successful sometimes so keep posting negative reviews.
First and foremost, their complete lack of professionalism was evident from the moment they arrived. Instead of one team of movers, we were subjected to a revolving door of different individuals who clearly had no idea how to handle furniture and belongings properly. It was like they had picked up random people off the street and handed them our valuable possessions to be manhandled and mishandled without any care whatsoever.
To say that they were reckless would be an understatement. They managed to break not just one, but several pieces of our furniture, leaving them in irreparable condition. Boxes that were labeled as fragile were treated as if they were indestructible, resulting in shattered glassware and damaged electronics. It's as if they had a personal vendetta against our belongings. We had several thousand dollars worth of damages.
But the lies and deceit they attempted to perpetrate are perhaps the most infuriating part of the entire ordeal. Despite having GPS tracking on our belongings, they had the audacity to claim that our items were en route and would arrive at a certain time, only for us to discover that they were nowhere near our location. It was a blatant attempt to mislead us and buy themselves more time to cover up their incompetence.
Communication? Nonexistent. Accountability? A foreign concept to them. It was a constant battle to get any kind of information from their side, and when we did manage to get someone on the phone, they were dismissive and unhelpful. It was as if they had already given up on providing even a semblance of customer service.
In the end, our experience with this moving company was an absolute disaster that left us not only with broken belongings and lost time but also a profound sense of regret for ever entrusting them with our move. If you value your sanity, your possessions, and your overall well-being, I implore you to steer clear of this company at all costs. They are a prime example of everything that can go wrong when a business lacks integrity, professionalism, and basic competence. We've reported them to the BBB and police. Read More
Alan Hsieh
2023-08-20
I am utterly appalled by the abysmal service provided by this moving company. From start to finish, the entire experience was nothing short of a nightmare. They managed to turn what should have been a simple relocation into a chaotic disaster that left me frustrated, furious, and utterly disappointed.
Of note, I am a real reviewer with hundreds of reviews. All those 5 star reviews are fake accounts. Look at them. They have 1-3 reviews of the same companies. This company then tries to delete the negative reviews and are successful sometimes so keep posting negative reviews.
First and foremost, their complete lack of professionalism was evident from the moment they arrived. Instead of one team of movers, we were subjected to a revolving door of different individuals who clearly had no idea how to handle furniture and belongings properly. It was like they had picked up random people off the street and handed them our valuable possessions to be manhandled and mishandled without any care whatsoever.
To say that they were reckless would be an understatement. They managed to break not just one, but several pieces of our furniture, leaving them in irreparable condition. Boxes that were labeled as fragile were treated as if they were indestructible, resulting in shattered glassware and damaged electronics. It's as if they had a personal vendetta against our belongings. We had several thousand dollars worth of damages.
But the lies and deceit they attempted to perpetrate are perhaps the most infuriating part of the entire ordeal. Despite having GPS tracking on our belongings, they had the audacity to claim that our items were en route and would arrive at a certain time, only for us to discover that they were nowhere near our location. It was a blatant attempt to mislead us and buy themselves more time to cover up their incompetence.
Communication? Nonexistent. Accountability? A foreign concept to them. It was a constant battle to get any kind of information from their side, and when we did manage to get someone on the phone, they were dismissive and unhelpful. It was as if they had already given up on providing even a semblance of customer service.
In the end, our experience with this moving company was an absolute disaster that left us not only with broken belongings and lost time but also a profound sense of regret for ever entrusting them with our move. If you value your sanity, your possessions, and your overall well-being, I implore you to steer clear of this company at all costs. They are a prime example of everything that can go wrong when a business lacks integrity, professionalism, and basic competence. We've reported them to the BBB and police. Read More
Alan Hsieh
2023-08-20
I am utterly appalled by the abysmal service provided by this moving company. From start to finish, the entire experience was nothing short of a nightmare. They managed to turn what should have been a simple relocation into a chaotic disaster that left me frustrated, furious, and utterly disappointed.
Of note, I am a real reviewer with hundreds of reviews. All those 5 star reviews are fake accounts. Look at them. They have 1-3 reviews of the same companies. This company then tries to delete the negative reviews and are successful sometimes so keep posting negative reviews.
First and foremost, their complete lack of professionalism was evident from the moment they arrived. Instead of one team of movers, we were subjected to a revolving door of different individuals who clearly had no idea how to handle furniture and belongings properly. It was like they had picked up random people off the street and handed them our valuable possessions to be manhandled and mishandled without any care whatsoever.
To say that they were reckless would be an understatement. They managed to break not just one, but several pieces of our furniture, leaving them in irreparable condition. Boxes that were labeled as fragile were treated as if they were indestructible, resulting in shattered glassware and damaged electronics. It's as if they had a personal vendetta against our belongings. We had several thousand dollars worth of damages.
But the lies and deceit they attempted to perpetrate are perhaps the most infuriating part of the entire ordeal. Despite having GPS tracking on our belongings, they had the audacity to claim that our items were en route and would arrive at a certain time, only for us to discover that they were nowhere near our location. It was a blatant attempt to mislead us and buy themselves more time to cover up their incompetence.
Communication? Nonexistent. Accountability? A foreign concept to them. It was a constant battle to get any kind of information from their side, and when we did manage to get someone on the phone, they were dismissive and unhelpful. It was as if they had already given up on providing even a semblance of customer service.
In the end, our experience with this moving company was an absolute disaster that left us not only with broken belongings and lost time but also a profound sense of regret for ever entrusting them with our move. If you value your sanity, your possessions, and your overall well-being, I implore you to steer clear of this company at all costs. They are a prime example of everything that can go wrong when a business lacks integrity, professionalism, and basic competence. We've reported them to the BBB and police. Read More
Dru F.
2022-11-21
The guys that came to the house were fantastic. The job was huge. My house had been flooded and there were things to be packed and things to be thrown away. Tim Lee, did a great job in running the job and sorting things out. Read More
Dru F.
2022-11-21
The guys that came to the house were fantastic. The job was huge. My house had been flooded and there were things to be packed and things to be thrown away. Tim Lee, did a great job in running the job and sorting things out. Read More