Collins Brothers Moving Corporation
Reviews 222 | Images 3
2.54
620 5th Ave, Larchmont, NY 10538
Moving Services:Local Movers, Long Distance Movers, International Moving Companies, Auto Transport Services
Years In Business: 36
Collins Brothers Moving Corporation Moving Stories
MJ K.
Manhattan, NY
2021-10-04
Terrible company.
Rude movers and sloppy.
Spoke extremely disrespectfully when asked to follow the rules. Even started filming the resident asking.
Refuse to follow building rules including wearing a mask and closing the front door.
No one should hire this company. Read More
Jenny J.
Brooklyn, NY
2019-08-11
I relocated from NYC to Seattle and Collins Brothers was selected by my company to help me move (but I would pay for this move over the course of 2 years). This was by far the worst experience I've ever had with movers, and I've been moving every single year since 2009.
- During the packing, I bought lunch for the guys. It took 2 weeks for my belongings to arrive in Seattle. When checking my inventory upon arrival, I noticed a large box that was not there before. Opened it up and it was leftover Indian food and packaging that was rancid and moldy, along with beverage bottles and other types of trash. This was weighed and shipped in a "tightly secured vault" with all my belongings.
- Told me to keep all clothing in my dresser for my mover; then, on day of move, removed all items from my dresser without letting me know until I asked what some of these extra boxes were.
- Did not lay down any floor protection for the move and badly scratched up my hard wood floors in both living room and bedroom with their trollies. When I showed these scratches to the driver, he vehemently expressed disbelief and talked down to me until I emailed his management with photos with the trollies lining up perfectly with the scratch marks.
- Claimed my 600 SF one bedroom apartment had contents that weighed nearly 5000 pounds in weight (they could not show me proof). These are the furnitures I own: 1 queen bed, 1 mattress, 2 dressers, 1 3x2 desk, 1 3x5 bookshelf, 1 3-seater couch, 1 laundry basket, 1 mirror, 3 pole lamps. The heaviest thing here by far is the queen bed, which according to the website weighs 180 pounds when packed. You be the judge if the total, even with clothing and packaging material, could possibly out to 5000 pounds.
- Unpacking a 3x2 box upon arrival, I realized its contents were: 3 bowls, 4 plates, my silverware... and about 50 pounds of packaging paper. Most boxes I opened had an absurd amount of packaging paper.
- I don't know how they charged me for things like "dish boxes" and "mirror box". The little tableware I had were wrapped in paper (no padding or bubblewrap) and thrown into a giant box. The "mirror box" was a torn-apart cardboard box reconstructed, also without padding or blanket wrapping.
- On the inventory list, they described my belongings as pretty much garbage, to cover their own asses for poor packing practices. They wrote that my sofa was "badly torn, with holes", the face of my dressers were "badly scratched up". Both were in pristine condition, even upon arrival.
Collins Brothers charges for weight and for packaging material used so it's not a surprise they're gauging customers by grossly misrepresenting the weight and adding on unnecessary packaging material to your shipment. Not to mention your shipment may arrive with pest infested garbage and rancid food.
There's more but maybe this little preview will have demonstrated the atrocity. Read More
Jenny J.
Brooklyn, NY
2019-08-11
I relocated from NYC to Seattle and Collins Brothers was selected by my company to help me move (but I would pay for this move over the course of 2 years). This was by far the worst experience I've ever had with movers, and I've been moving every single year since 2009.
- During the packing, I bought lunch for the guys. It took 2 weeks for my belongings to arrive in Seattle. When checking my inventory upon arrival, I noticed a large box that was not there before. Opened it up and it was leftover Indian food and packaging that was rancid and moldy, along with beverage bottles and other types of trash. This was weighed and shipped in a "tightly secured vault" with all my belongings.
- Told me to keep all clothing in my dresser for my mover; then, on day of move, removed all items from my dresser without letting me know until I asked what some of these extra boxes were.
- Did not lay down any floor protection for the move and badly scratched up my hard wood floors in both living room and bedroom with their trollies. When I showed these scratches to the driver, he vehemently expressed disbelief and talked down to me until I emailed his management with photos with the trollies lining up perfectly with the scratch marks.
- Claimed my 600 SF one bedroom apartment had contents that weighed nearly 5000 pounds in weight (they could not show me proof). These are the furnitures I own: 1 queen bed, 1 mattress, 2 dressers, 1 3x2 desk, 1 3x5 bookshelf, 1 3-seater couch, 1 laundry basket, 1 mirror, 3 pole lamps. The heaviest thing here by far is the queen bed, which according to the website weighs 180 pounds when packed. You be the judge if the total, even with clothing and packaging material, could possibly out to 5000 pounds.
- Unpacking a 3x2 box upon arrival, I realized its contents were: 3 bowls, 4 plates, my silverware... and about 50 pounds of packaging paper. Most boxes I opened had an absurd amount of packaging paper.
- I don't know how they charged me for things like "dish boxes" and "mirror box". The little tableware I had were wrapped in paper (no padding or bubblewrap) and thrown into a giant box. The "mirror box" was a torn-apart cardboard box reconstructed, also without padding or blanket wrapping.
- On the inventory list, they described my belongings as pretty much garbage, to cover their own asses for poor packing practices. They wrote that my sofa was "badly torn, with holes", the face of my dressers were "badly scratched up". Both were in pristine condition, even upon arrival.
Collins Brothers charges for weight and for packaging material used so it's not a surprise they're gauging customers by grossly misrepresenting the weight and adding on unnecessary packaging material to your shipment. Not to mention your shipment may arrive with pest infested garbage and rancid food.
There's more but maybe this little preview will have demonstrated the atrocity. Read More