Companies List

Mitra Nejat-Bina

doesn't recommend

City Moving Inc

2021-05-10

Extremely disorganized and careless company. From pickup to delivery, it took over a month to get my items. When I called to check the status, I was informed my delivery date was not secured because the individual I spoke to who would have entered the information in was no longer working there. Had I not called back, I would have incurred penalties for additional storage fees. No one thought to call or follow up or contact me in any way. Once my items finally arrived, it was an absolute disaster. My dining room set, a family heirloom that had survived over a century, was destroyed. The driver Brad Biedenbach, without informing me, had attempted to glue back damaged furniture and additionally attempted to hide the fact that several other pieces of furniture were damaged. Numerous boxes missing. The driver attempted to steal my sons guitar and memorabilia. Overall, shady company and a heartbreaking experience. They refuse to adequately compensate my loss in damages and missing items. If I had purchased their insurance (which would have doubled the cost of my move) I believe I would still be in this position. Do not do business with this company. Read More

Mitra Nejat-Bina

doesn't recommend

City Moving Inc

2021-05-10

Extremely disorganized and careless company. From pickup to delivery, it took over a month to get my items. When I called to check the status, I was informed my delivery date was not secured because the individual I spoke to who would have entered the information in was no longer working there. Had I not called back, I would have incurred penalties for additional storage fees. No one thought to call or follow up or contact me in any way. Once my items finally arrived, it was an absolute disaster. My dining room set, a family heirloom that had survived over a century, was destroyed. The driver Brad Biedenbach, without informing me, had attempted to glue back damaged furniture and additionally attempted to hide the fact that several other pieces of furniture were damaged. Numerous boxes missing. The driver attempted to steal my sons guitar and memorabilia. Overall, shady company and a heartbreaking experience. They refuse to adequately compensate my loss in damages and missing items. If I had purchased their insurance (which would have doubled the cost of my move) I believe I would still be in this position. Do not do business with this company. Read More

Mitra Nejat-Bina

doesn't recommend

City Moving Inc

2021-05-10

Extremely disorganized and careless company. From pickup to delivery, it took over a month to get my items. When I called to check the status, I was informed my delivery date was not secured because the individual I spoke to who would have entered the information in was no longer working there. Had I not called back, I would have incurred penalties for additional storage fees. No one thought to call or follow up or contact me in any way. Once my items finally arrived, it was an absolute disaster. My dining room set, a family heirloom that had survived over a century, was destroyed. The driver Brad Biedenbach, without informing me, had attempted to glue back damaged furniture and additionally attempted to hide the fact that several other pieces of furniture were damaged. Numerous boxes missing. The driver attempted to steal my sons guitar and memorabilia. Overall, shady company and a heartbreaking experience. They refuse to adequately compensate my loss in damages and missing items. If I had purchased their insurance (which would have doubled the cost of my move) I believe I would still be in this position. Do not do business with this company. Read More

Mitra Nejat-Bina

doesn't recommend

City Moving Inc

2021-05-10

Extremely disorganized and careless company. From pickup to delivery, it took over a month to get my items. When I called to check the status, I was informed my delivery date was not secured because the individual I spoke to who would have entered the information in was no longer working there. Had I not called back, I would have incurred penalties for additional storage fees. No one thought to call or follow up or contact me in any way. Once my items finally arrived, it was an absolute disaster. My dining room set, a family heirloom that had survived over a century, was destroyed. The driver Brad Biedenbach, without informing me, had attempted to glue back damaged furniture and additionally attempted to hide the fact that several other pieces of furniture were damaged. Numerous boxes missing. The driver attempted to steal my sons guitar and memorabilia. Overall, shady company and a heartbreaking experience. They refuse to adequately compensate my loss in damages and missing items. If I had purchased their insurance (which would have doubled the cost of my move) I believe I would still be in this position. Do not do business with this company. Read More

Jay Ell Sea

doesn't recommend

City Moving Inc

2019-06-06

the customer service here has been subpar and I'm talking - 20 at least my delivery was supposed to be here on the 1st it's now the 6th I've complained and called every single day and the manager of the local facility still doesn't know my name I raise my voice at him out of frustration and he tells me that I'm threatening him rattled off some crazy number like a psychotic and then hangs up the phone I'm sorry I thought it was speaking with a corporation and not a 4 year old this is unbelievable I record all of my phone calls and I'm posting them to YouTube as soon as they are available I will put links here with this comment for all of you to hear how they treat their customers there is no compassion there is no intelligence the manager can't tell me where my things are or when they will be delivered he cannot make a delivery time that works for us he doesn't care that we have injured family members that need to be at doctors appointments he flat-out needs to be ejected from his position his name is Oren he works here in Honolulu with Malia has lead dispatcher both of them will tell you lies both of them will make sure to talk down to you and over you and if you respond by matching their tone pace and volume well then you're just threatening their lives by raising your voice this company is an absolute joke I cannot wait for you to hear the phone calls that I have had with them over the last few days unrealistic I am about to file with the local police department for theft of my of my goods Read More

City Moving Inc

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City Moving Inc

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