Companies List

Clay M.

FL, FL

2024-01-29

Bison Relocation provided exceptional service when assisting my elderly mother's move to Florida. Their professionalism, care, and attention to detail were evident throughout the entire process. Not only did they ensure my mother's comfort and safety, but they also offered reasonable rates with no hidden charges, which was greatly appreciated. The relocation itself was seamless, with the team handling belongings with care and ensuring everything was set up according to my mother's preferences upon arrival. Thanks to Bison Relocation, my mother is now happily settled in her new home in Florida. I highly recommend Bison Relocation to anyone in need of reliable and trustworthy moving services. Their commitment to customer satisfaction truly shines through in every aspect of their work. Read More

Clay M.

FL, FL

2024-01-29

Bison Relocation provided exceptional service when assisting my elderly mother's move to Florida. Their professionalism, care, and attention to detail were evident throughout the entire process. Not only did they ensure my mother's comfort and safety, but they also offered reasonable rates with no hidden charges, which was greatly appreciated. The relocation itself was seamless, with the team handling belongings with care and ensuring everything was set up according to my mother's preferences upon arrival. Thanks to Bison Relocation, my mother is now happily settled in her new home in Florida. I highly recommend Bison Relocation to anyone in need of reliable and trustworthy moving services. Their commitment to customer satisfaction truly shines through in every aspect of their work. Read More

Nica R.

San Francisco, CA

2024-01-20

I cannot say enough horrible things about our experience with Bison Relocation. We reached out after seeing an ad on Facebook. The initial quote was given after we went over everything in the house to be moved. We added a few things to the estimate a few days before moving day and the estimate was adequately adjusted. We were told that the crew would disassemble all furniture, TV's etc and wrap and load and would then unload and reassemble at our new home. I On moving day 6 guys showed up, one clearly in charge and 5 other workers. They began to disassemble and wrap everything. One worker had his music blaring on his phone while he sang along. Several of the workers only spoke Spanish, they had no clue that I also speak Spanish and they 'joked' and made disparaging remarks about my husband as they packed up our house (my husband does not speak Spanish and I did not tell him what they were saying until they were gone because I didn't need him confronting them). After everything was moved out of the house and onto the driveway the guy in charge came in and asked us to step outside. Half of our stuff was on the truck, many things still remained to be loaded, all of which were on our inventory list. He told us that we had reached our limit and anything further loaded on the truck would cost extra. Of course we needed all of our stuff, washer/dryer etc so we did the only thing we could do and told him to load it. After they finished loading he informed us that we owed an EXTRA $3,000 for going over our estimated space. Again, every single thing they hauled was on our inventory list prior to moving day. They know they have you by the short hairs because you need you stuff and have not made any arrangements for a Uhaul or other form of transport because we hired them to move all of our stuff. He then told us they would be leaving that same day, delivery was marked ASAP, it would be hauled in the truck they loaded it on and no other customers would have stuff on that truck. Fast forward to the day he said it would arrive, we called the moving company since we hadn't heard anything and were advised it would be another 5-6 days before our stuff arrived. We waited a couple days and called again, dispatch had the driver call us directly to answer our question of arrival date, he said he was in New Mexico and wouldn't arrive for 3-4 more days. He also informed us he was in an 18 wheeler (our stuff was originally loaded onto a 32' truck and we were told that's what it would stay and what it would be delivered in). Another lie. The driver told us it didn't look like we could handle a semi delivery to our home without blocking the road (not many people can if you live in a neighborhood) however we had no idea the delivery would be in a semi. The driver told us that if he couldn't pull up to the house it would be an additional $1000 for them to rent a smaller truck, move our things to that truck and deliver it. We told them we would not be paying any additional money, he would have to block the road and unload at our driveway. When he finally arrived he VERY begrudgingly blocked the road and unloaded along with 3 other guys. There had been an add placed on Craigslist giving our address looking for help to unload and those were the helpers that arrived. They brought things inside and assembled some things but the driver refused to reassemble several items even though we were told the price included reassembly at the new home. All the knobs on our washer AND dryer were broken off and both machines unusable. Our roll top desk was caved in and would no longer roll open. They stripped the screws on our bed frame during disassembly, every box I have unpacked so far has had something broken in it. Too many things broken to list here. The driver spoke to everyone very aggressively and made snide comments about the helpers and the State we live in. He had me write down the things I had seen that were broken and was discouraging me from marking all of the items that were broken saying that I have a better chance of my claim being processed if I only put the most important items down. He said that the people that packed up our home were just 'telling us what we wanted to hear' when asked why they weren't reassembling all items as agreed. He refused to take away the cardboard and plastic the company had used to wrap our furniture. There are just so many things I could go on and on. If you value your items and your money DO NOT USE THIS COMPANY. They are clearly running a racket and out to grab money from families who are in a tough spot knowing they need all of their stuff hauled and unable to make other arrangements on moving day. Read More

Nica R.

San Francisco, CA

2024-01-20

I cannot say enough horrible things about our experience with Bison Relocation. We reached out after seeing an ad on Facebook. The initial quote was given after we went over everything in the house to be moved. We added a few things to the estimate a few days before moving day and the estimate was adequately adjusted. We were told that the crew would disassemble all furniture, TV's etc and wrap and load and would then unload and reassemble at our new home. I On moving day 6 guys showed up, one clearly in charge and 5 other workers. They began to disassemble and wrap everything. One worker had his music blaring on his phone while he sang along. Several of the workers only spoke Spanish, they had no clue that I also speak Spanish and they 'joked' and made disparaging remarks about my husband as they packed up our house (my husband does not speak Spanish and I did not tell him what they were saying until they were gone because I didn't need him confronting them). After everything was moved out of the house and onto the driveway the guy in charge came in and asked us to step outside. Half of our stuff was on the truck, many things still remained to be loaded, all of which were on our inventory list. He told us that we had reached our limit and anything further loaded on the truck would cost extra. Of course we needed all of our stuff, washer/dryer etc so we did the only thing we could do and told him to load it. After they finished loading he informed us that we owed an EXTRA $3,000 for going over our estimated space. Again, every single thing they hauled was on our inventory list prior to moving day. They know they have you by the short hairs because you need you stuff and have not made any arrangements for a Uhaul or other form of transport because we hired them to move all of our stuff. He then told us they would be leaving that same day, delivery was marked ASAP, it would be hauled in the truck they loaded it on and no other customers would have stuff on that truck. Fast forward to the day he said it would arrive, we called the moving company since we hadn't heard anything and were advised it would be another 5-6 days before our stuff arrived. We waited a couple days and called again, dispatch had the driver call us directly to answer our question of arrival date, he said he was in New Mexico and wouldn't arrive for 3-4 more days. He also informed us he was in an 18 wheeler (our stuff was originally loaded onto a 32' truck and we were told that's what it would stay and what it would be delivered in). Another lie. The driver told us it didn't look like we could handle a semi delivery to our home without blocking the road (not many people can if you live in a neighborhood) however we had no idea the delivery would be in a semi. The driver told us that if he couldn't pull up to the house it would be an additional $1000 for them to rent a smaller truck, move our things to that truck and deliver it. We told them we would not be paying any additional money, he would have to block the road and unload at our driveway. When he finally arrived he VERY begrudgingly blocked the road and unloaded along with 3 other guys. There had been an add placed on Craigslist giving our address looking for help to unload and those were the helpers that arrived. They brought things inside and assembled some things but the driver refused to reassemble several items even though we were told the price included reassembly at the new home. All the knobs on our washer AND dryer were broken off and both machines unusable. Our roll top desk was caved in and would no longer roll open. They stripped the screws on our bed frame during disassembly, every box I have unpacked so far has had something broken in it. Too many things broken to list here. The driver spoke to everyone very aggressively and made snide comments about the helpers and the State we live in. He had me write down the things I had seen that were broken and was discouraging me from marking all of the items that were broken saying that I have a better chance of my claim being processed if I only put the most important items down. He said that the people that packed up our home were just 'telling us what we wanted to hear' when asked why they weren't reassembling all items as agreed. He refused to take away the cardboard and plastic the company had used to wrap our furniture. There are just so many things I could go on and on. If you value your items and your money DO NOT USE THIS COMPANY. They are clearly running a racket and out to grab money from families who are in a tough spot knowing they need all of their stuff hauled and unable to make other arrangements on moving day. Read More

Nica R.

San Francisco, CA

2024-01-20

I cannot say enough horrible things about our experience with Bison Relocation. We reached out after seeing an ad on Facebook. The initial quote was given after we went over everything in the house to be moved. We added a few things to the estimate a few days before moving day and the estimate was adequately adjusted. We were told that the crew would disassemble all furniture, TV's etc and wrap and load and would then unload and reassemble at our new home. I On moving day 6 guys showed up, one clearly in charge and 5 other workers. They began to disassemble and wrap everything. One worker had his music blaring on his phone while he sang along. Several of the workers only spoke Spanish, they had no clue that I also speak Spanish and they 'joked' and made disparaging remarks about my husband as they packed up our house (my husband does not speak Spanish and I did not tell him what they were saying until they were gone because I didn't need him confronting them). After everything was moved out of the house and onto the driveway the guy in charge came in and asked us to step outside. Half of our stuff was on the truck, many things still remained to be loaded, all of which were on our inventory list. He told us that we had reached our limit and anything further loaded on the truck would cost extra. Of course we needed all of our stuff, washer/dryer etc so we did the only thing we could do and told him to load it. After they finished loading he informed us that we owed an EXTRA $3,000 for going over our estimated space. Again, every single thing they hauled was on our inventory list prior to moving day. They know they have you by the short hairs because you need you stuff and have not made any arrangements for a Uhaul or other form of transport because we hired them to move all of our stuff. He then told us they would be leaving that same day, delivery was marked ASAP, it would be hauled in the truck they loaded it on and no other customers would have stuff on that truck. Fast forward to the day he said it would arrive, we called the moving company since we hadn't heard anything and were advised it would be another 5-6 days before our stuff arrived. We waited a couple days and called again, dispatch had the driver call us directly to answer our question of arrival date, he said he was in New Mexico and wouldn't arrive for 3-4 more days. He also informed us he was in an 18 wheeler (our stuff was originally loaded onto a 32' truck and we were told that's what it would stay and what it would be delivered in). Another lie. The driver told us it didn't look like we could handle a semi delivery to our home without blocking the road (not many people can if you live in a neighborhood) however we had no idea the delivery would be in a semi. The driver told us that if he couldn't pull up to the house it would be an additional $1000 for them to rent a smaller truck, move our things to that truck and deliver it. We told them we would not be paying any additional money, he would have to block the road and unload at our driveway. When he finally arrived he VERY begrudgingly blocked the road and unloaded along with 3 other guys. There had been an add placed on Craigslist giving our address looking for help to unload and those were the helpers that arrived. They brought things inside and assembled some things but the driver refused to reassemble several items even though we were told the price included reassembly at the new home. All the knobs on our washer AND dryer were broken off and both machines unusable. Our roll top desk was caved in and would no longer roll open. They stripped the screws on our bed frame during disassembly, every box I have unpacked so far has had something broken in it. Too many things broken to list here. The driver spoke to everyone very aggressively and made snide comments about the helpers and the State we live in. He had me write down the things I had seen that were broken and was discouraging me from marking all of the items that were broken saying that I have a better chance of my claim being processed if I only put the most important items down. He said that the people that packed up our home were just 'telling us what we wanted to hear' when asked why they weren't reassembling all items as agreed. He refused to take away the cardboard and plastic the company had used to wrap our furniture. There are just so many things I could go on and on. If you value your items and your money DO NOT USE THIS COMPANY. They are clearly running a racket and out to grab money from families who are in a tough spot knowing they need all of their stuff hauled and unable to make other arrangements on moving day. Read More

Nica R.

San Francisco, CA

2024-01-20

I cannot say enough horrible things about our experience with Bison Relocation. We reached out after seeing an ad on Facebook. The initial quote was given after we went over everything in the house to be moved. We added a few things to the estimate a few days before moving day and the estimate was adequately adjusted. We were told that the crew would disassemble all furniture, TV's etc and wrap and load and would then unload and reassemble at our new home. I On moving day 6 guys showed up, one clearly in charge and 5 other workers. They began to disassemble and wrap everything. One worker had his music blaring on his phone while he sang along. Several of the workers only spoke Spanish, they had no clue that I also speak Spanish and they 'joked' and made disparaging remarks about my husband as they packed up our house (my husband does not speak Spanish and I did not tell him what they were saying until they were gone because I didn't need him confronting them). After everything was moved out of the house and onto the driveway the guy in charge came in and asked us to step outside. Half of our stuff was on the truck, many things still remained to be loaded, all of which were on our inventory list. He told us that we had reached our limit and anything further loaded on the truck would cost extra. Of course we needed all of our stuff, washer/dryer etc so we did the only thing we could do and told him to load it. After they finished loading he informed us that we owed an EXTRA $3,000 for going over our estimated space. Again, every single thing they hauled was on our inventory list prior to moving day. They know they have you by the short hairs because you need you stuff and have not made any arrangements for a Uhaul or other form of transport because we hired them to move all of our stuff. He then told us they would be leaving that same day, delivery was marked ASAP, it would be hauled in the truck they loaded it on and no other customers would have stuff on that truck. Fast forward to the day he said it would arrive, we called the moving company since we hadn't heard anything and were advised it would be another 5-6 days before our stuff arrived. We waited a couple days and called again, dispatch had the driver call us directly to answer our question of arrival date, he said he was in New Mexico and wouldn't arrive for 3-4 more days. He also informed us he was in an 18 wheeler (our stuff was originally loaded onto a 32' truck and we were told that's what it would stay and what it would be delivered in). Another lie. The driver told us it didn't look like we could handle a semi delivery to our home without blocking the road (not many people can if you live in a neighborhood) however we had no idea the delivery would be in a semi. The driver told us that if he couldn't pull up to the house it would be an additional $1000 for them to rent a smaller truck, move our things to that truck and deliver it. We told them we would not be paying any additional money, he would have to block the road and unload at our driveway. When he finally arrived he VERY begrudgingly blocked the road and unloaded along with 3 other guys. There had been an add placed on Craigslist giving our address looking for help to unload and those were the helpers that arrived. They brought things inside and assembled some things but the driver refused to reassemble several items even though we were told the price included reassembly at the new home. All the knobs on our washer AND dryer were broken off and both machines unusable. Our roll top desk was caved in and would no longer roll open. They stripped the screws on our bed frame during disassembly, every box I have unpacked so far has had something broken in it. Too many things broken to list here. The driver spoke to everyone very aggressively and made snide comments about the helpers and the State we live in. He had me write down the things I had seen that were broken and was discouraging me from marking all of the items that were broken saying that I have a better chance of my claim being processed if I only put the most important items down. He said that the people that packed up our home were just 'telling us what we wanted to hear' when asked why they weren't reassembling all items as agreed. He refused to take away the cardboard and plastic the company had used to wrap our furniture. There are just so many things I could go on and on. If you value your items and your money DO NOT USE THIS COMPANY. They are clearly running a racket and out to grab money from families who are in a tough spot knowing they need all of their stuff hauled and unable to make other arrangements on moving day. Read More

Rosa L.

AZ, AZ

2023-11-02

Book anyone else. They seem great when you talk to them. The day before we were supposed to get a call of what day our things would be picked up, the driver calls and asks to pick up an early (ok fine) 5 dudes show up & even though they require you to be as detailed as possible give count of your items and send pictures of odd items. Once 90% of your things are loaded the price magically increases bc even though they give you the square footage you items are (plus they include measurements of boxes etc) they claim your items take up more space (keep in my the square footage they claim changed like 3 times) Then they strong arm you in to having to pay or leave your things (which when you're moving across the country you don't have a choice) We put a tracker in our items to be able to know when our things should be arriving as it was a cross country move. (Thankfully we did) Our items were picked up from AZ & moved to CA when it should have gone to the east coast. They claimed the items where never in CA (they were) see the picture attached We attempted to reach out to figure out the pricing issue the following morning once they were open of course you can't get ahold of anyone, thankfully my bank had flagged the charge (after they took my items) which is the only way we were able to get ahold of someone from bison, the accounting person called to ask to authorize the charge in which I said I would once I could discuss the increase in pricing that shouldn't of been. The person who called me back started the conversation by saying they were returning my items and canceling the move as "I had requested in a email he got from his end" which wasn't the case I stated I would call my bank to approve the charge once we could talk about the pricing increase and being strong armed. (This is where it got sketchier) he told us he was canceling our order and retuning our things (then later asked for a wire transfer or Zelle to continue the move which okay that doesn't sound like a scam) They then gave us other pricing and different square footage, then told us to find other movers that our items would be retuned that day, then within minutes they said it would be returned in 2 days & then later told it would be returned by end of the week they claimed our items were already in NM (they were in Van Nuy CA) the following day our items moved and passed through AZ of course they didn't bring out items they contained to move headed east. There is so much more that happened until we ended up having to pay the over priced cost to get our things that of course came damaged, our $200 office chair is broken, stand up desk broken and doesn't rise, damaged a tv that was in a tv box and wrapped, boxes were caved in, our tv stand is damaged along with other small items. (Which by the way their "very professional" movers loaded the truck, we should of known) If it happens to you, and you don't receive your items, you can file a FMCSA complaint (goes to DOT) 21 days after the date your contract shows your items should be delivered. As well you can find any company info you'd need on the CA Secretary of State or the DOT as it's public information. From some of the other reviews both on google and yelp this is apparently a common thing for Bison Relocation. Read More

Denise I.

Santa Rosa, CA

2023-10-29

Can't recommend a more reliable moving services in California other thanBison Relocation! They made our relocation a breeze and took care of our furnitures as if it were their own. Moving in itself is already taxing process to think of and what more with the sentimental stuff you want handled with care in the moving process. Such is the handling of our piano. They demonstrated exceptional care, ensuring it arrived in perfect condition. What sets Bison Relocation apart from others is their unwavering professionalism. The team arrived on time and was incredibly efficient. This level of dedication and respect for our belongings was impressive. Customer service was another highlight. Their staff was attentive, responsive, and consistently went the extra mile to address our needs. From the initial inquiry to the final delivery, they were a pleasure to work with. I chose Bison Relocation based on their stellar reputation, and they exceeded my expectations. While some may consider their pricing slightly higher, the quality of service is unmatched. If you're looking for a moving company in California that offers a seamless, reliable, and stress-free experience, Bison Relocation is the clear choice. Read More

David C.

Encino, Los Angeles, CA

2023-07-26

I had moved back from Reno to California. I was a little hesitant, you always here the horror stories of moving. Moving is always a stressful time. When Hunter and his crew showed up, I was at a little ease. I did not understand the logistics of moving. Hunter was very comforting. He walked me through the process and made me very comfortable as his crew got to work. I was really pleased the way they were handling my items, I had a baby grand piano that has been in my family for a long time. I watched how they handle it and packed it. These guys were awesome. They worked all day with no complaints. They all had positive attitudes when it came to the end of the move, my volume was a little bit more. I do understand it's not an exact science but Ben the Dispatch was very respectful and helpful at the end of the day. I was more pleased with the way they protected my values. I will recommend this company to my family and friends. Read More

David C.

Encino, Los Angeles, CA

2023-07-26

I had moved back from Reno to California. I was a little hesitant, you always here the horror stories of moving. Moving is always a stressful time. When Hunter and his crew showed up, I was at a little ease. I did not understand the logistics of moving. Hunter was very comforting. He walked me through the process and made me very comfortable as his crew got to work. I was really pleased the way they were handling my items, I had a baby grand piano that has been in my family for a long time. I watched how they handle it and packed it. These guys were awesome. They worked all day with no complaints. They all had positive attitudes when it came to the end of the move, my volume was a little bit more. I do understand it's not an exact science but Ben the Dispatch was very respectful and helpful at the end of the day. I was more pleased with the way they protected my values. I will recommend this company to my family and friends. Read More

David C.

Encino, Los Angeles, CA

2023-07-26

I had moved back from Reno to California. I was a little hesitant, you always here the horror stories of moving. Moving is always a stressful time. When Hunter and his crew showed up, I was at a little ease. I did not understand the logistics of moving. Hunter was very comforting. He walked me through the process and made me very comfortable as his crew got to work. I was really pleased the way they were handling my items, I had a baby grand piano that has been in my family for a long time. I watched how they handle it and packed it. These guys were awesome. They worked all day with no complaints. They all had positive attitudes when it came to the end of the move, my volume was a little bit more. I do understand it's not an exact science but Ben the Dispatch was very respectful and helpful at the end of the day. I was more pleased with the way they protected my values. I will recommend this company to my family and friends. Read More

Terri L.

San Francisco, CA

2023-01-28

Worst Nightmare! This company presents itself as professional, takes your deposit, and once they have your furniture demands a much higher price! I had communicated thoroughly and clearly. Sent pictures of all items. Counted boxes, gave the final count and got a final price from Erika. Today the movers (5 men) arrived at my house, loaded everything into their truck that already had someone else's items in the back, and called me. They said that instead of my move costing the original $2967, or the updated $3604, it was going to be over $6000. "Will" with his extremely strong Hispanic accent, wanted me to ok this or he was going to unload my stuff back into the house. With it being the end of the month they may have thought that I was under pressure to move out right away. Nope. I had already agreed to pay the month of February rent, so I told them to unload it. Id rather find new movers who have integrity and do what they say they're going to do, and don't try to hold their clients personal items hostage. They didn't put my belongings back into the house, but left them out in my garage to the rats and exposure to weather. Read More

Terri L.

San Francisco, CA

2023-01-28

Worst Nightmare! This company presents itself as professional, takes your deposit, and once they have your furniture demands a much higher price! I had communicated thoroughly and clearly. Sent pictures of all items. Counted boxes, gave the final count and got a final price from Erika. Today the movers (5 men) arrived at my house, loaded everything into their truck that already had someone else's items in the back, and called me. They said that instead of my move costing the original $2967, or the updated $3604, it was going to be over $6000. "Will" with his extremely strong Hispanic accent, wanted me to ok this or he was going to unload my stuff back into the house. With it being the end of the month they may have thought that I was under pressure to move out right away. Nope. I had already agreed to pay the month of February rent, so I told them to unload it. Id rather find new movers who have integrity and do what they say they're going to do, and don't try to hold their clients personal items hostage. They didn't put my belongings back into the house, but left them out in my garage to the rats and exposure to weather. Read More

Terri L.

San Francisco, CA

2023-01-28

Worst Nightmare! This company presents itself as professional, takes your deposit, and once they have your furniture demands a much higher price! I had communicated thoroughly and clearly. Sent pictures of all items. Counted boxes, gave the final count and got a final price from Erika. Today the movers (5 men) arrived at my house, loaded everything into their truck that already had someone else's items in the back, and called me. They said that instead of my move costing the original $2967, or the updated $3604, it was going to be over $6000. "Will" with his extremely strong Hispanic accent, wanted me to ok this or he was going to unload my stuff back into the house. With it being the end of the month they may have thought that I was under pressure to move out right away. Nope. I had already agreed to pay the month of February rent, so I told them to unload it. Id rather find new movers who have integrity and do what they say they're going to do, and don't try to hold their clients personal items hostage. They didn't put my belongings back into the house, but left them out in my garage to the rats and exposure to weather. Read More

Terri L.

San Francisco, CA

2023-01-28

Worst Nightmare! This company presents itself as professional, takes your deposit, and once they have your furniture demands a much higher price! I had communicated thoroughly and clearly. Sent pictures of all items. Counted boxes, gave the final count and got a final price from Erika. Today the movers (5 men) arrived at my house, loaded everything into their truck that already had someone else's items in the back, and called me. They said that instead of my move costing the original $2967, or the updated $3604, it was going to be over $6000. "Will" with his extremely strong Hispanic accent, wanted me to ok this or he was going to unload my stuff back into the house. With it being the end of the month they may have thought that I was under pressure to move out right away. Nope. I had already agreed to pay the month of February rent, so I told them to unload it. Id rather find new movers who have integrity and do what they say they're going to do, and don't try to hold their clients personal items hostage. They didn't put my belongings back into the house, but left them out in my garage to the rats and exposure to weather. Read More

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