Companies List

Jo Dinius

2022-07-10

If you value your furniture or home don't use this company. They must have used an software to give all the good reviews. I was going to leave all the damage rest but when I looked at my extra leaf that they placed in my ground level today I was livid. The home they were moving my stuff out got damaged and said "we didn't do it, no way" well the banister was new and absolutely no damage. The furniture had been moved there prior to the new custom handrail they damaged. There were huge gouges out of it. There is not a piece of furniture that does not have damage. Most of it we can put some polish on it but my extra table leaf was brand new. We used the packing and moving service. They will blame always blame the customer for the damage. They never brought the leaf up with the other one and they knew they had done it and put it where were would not see it right away. This was a brand new Bernhard Solid Wood Formal table. They damaged the table a well and told them they had but would turn the table another direction to conceal it, but they damaged both ends of the table. The end table tops look like this as well. Had I know all the damage I would NEVER have tipped them. I was hungry, hot and tired. Never figure to find this much damage. If you value your belongings, don't use these folks. Read More

Harald Stone

2022-04-10

I was hoping for a quality short move from Land O Lakes to my storage unit in Spring Hill in advance of closing on my new home on April 12. My move was scheduled for April 1. Should have known that was a foreboding. The movers came in and immediately began taking things apart and putting them on the truck. They took great pains to point out a little chip on one of the inserts on my dining table. I acknowledged that and at that point thought, hmmmm. Later in the morning we discovered a horrible scratch in our family wood floor right in front of a heavy entertainment center which I had seen them getting ready with wrap and a blanket. When I pointed it out they began going all over the house looking for other scratches and taking pictures which they sent to the owner. I cannot share the high praise for this guy who did not have the decency to speak to my by phone or offer to come and check out the problem in person. The workers busted their tails but with a lack of careful consideration. My "ex" had a professional mover load her belongings to go to Tennessee. They automatically put down protection for the floor from the front door to every room in the house. I paid the moving charges but wish I had held back a few hundred dollars. It has been five days and he has yet to send someone home to see it in person. The best he can do is a guy coming on April 16 to "fix" it. I showed to the new owner and told him he could keep the several thousand in escrow since my "ex" staying the house for several days after we closed the sale. I am under the impression that movers have liability insurance for such damages. This owner has never responded to my questioning if he is covered. So I say, homeowner beware if you hire this company. They certainly do not live up to the advertising of their "reputation". Maybe with me being on the other side of the bay, it is too inconvenient for him to show up. I am not fiinished with him financially until this is settled. There are other alternative things I can do. Read More

Harald Stone

2022-04-10

I was hoping for a quality short move from Land O Lakes to my storage unit in Spring Hill in advance of closing on my new home on April 12. My move was scheduled for April 1. Should have known that was a foreboding. The movers came in and immediately began taking things apart and putting them on the truck. They took great pains to point out a little chip on one of the inserts on my dining table. I acknowledged that and at that point thought, hmmmm. Later in the morning we discovered a horrible scratch in our family wood floor right in front of a heavy entertainment center which I had seen them getting ready with wrap and a blanket. When I pointed it out they began going all over the house looking for other scratches and taking pictures which they sent to the owner. I cannot share the high praise for this guy who did not have the decency to speak to my by phone or offer to come and check out the problem in person. The workers busted their tails but with a lack of careful consideration. My "ex" had a professional mover load her belongings to go to Tennessee. They automatically put down protection for the floor from the front door to every room in the house. I paid the moving charges but wish I had held back a few hundred dollars. It has been five days and he has yet to send someone home to see it in person. The best he can do is a guy coming on April 16 to "fix" it. I showed to the new owner and told him he could keep the several thousand in escrow since my "ex" staying the house for several days after we closed the sale. I am under the impression that movers have liability insurance for such damages. This owner has never responded to my questioning if he is covered. So I say, homeowner beware if you hire this company. They certainly do not live up to the advertising of their "reputation". Maybe with me being on the other side of the bay, it is too inconvenient for him to show up. I am not fiinished with him financially until this is settled. There are other alternative things I can do. Read More

Harald Stone

2022-04-10

I was hoping for a quality short move from Land O Lakes to my storage unit in Spring Hill in advance of closing on my new home on April 12. My move was scheduled for April 1. Should have known that was a foreboding. The movers came in and immediately began taking things apart and putting them on the truck. They took great pains to point out a little chip on one of the inserts on my dining table. I acknowledged that and at that point thought, hmmmm. Later in the morning we discovered a horrible scratch in our family wood floor right in front of a heavy entertainment center which I had seen them getting ready with wrap and a blanket. When I pointed it out they began going all over the house looking for other scratches and taking pictures which they sent to the owner. I cannot share the high praise for this guy who did not have the decency to speak to my by phone or offer to come and check out the problem in person. The workers busted their tails but with a lack of careful consideration. My "ex" had a professional mover load her belongings to go to Tennessee. They automatically put down protection for the floor from the front door to every room in the house. I paid the moving charges but wish I had held back a few hundred dollars. It has been five days and he has yet to send someone home to see it in person. The best he can do is a guy coming on April 16 to "fix" it. I showed to the new owner and told him he could keep the several thousand in escrow since my "ex" staying the house for several days after we closed the sale. I am under the impression that movers have liability insurance for such damages. This owner has never responded to my questioning if he is covered. So I say, homeowner beware if you hire this company. They certainly do not live up to the advertising of their "reputation". Maybe with me being on the other side of the bay, it is too inconvenient for him to show up. I am not fiinished with him financially until this is settled. There are other alternative things I can do. Read More

Harald Stone

2022-04-10

I was hoping for a quality short move from Land O Lakes to my storage unit in Spring Hill in advance of closing on my new home on April 12. My move was scheduled for April 1. Should have known that was a foreboding. The movers came in and immediately began taking things apart and putting them on the truck. They took great pains to point out a little chip on one of the inserts on my dining table. I acknowledged that and at that point thought, hmmmm. Later in the morning we discovered a horrible scratch in our family wood floor right in front of a heavy entertainment center which I had seen them getting ready with wrap and a blanket. When I pointed it out they began going all over the house looking for other scratches and taking pictures which they sent to the owner. I cannot share the high praise for this guy who did not have the decency to speak to my by phone or offer to come and check out the problem in person. The workers busted their tails but with a lack of careful consideration. My "ex" had a professional mover load her belongings to go to Tennessee. They automatically put down protection for the floor from the front door to every room in the house. I paid the moving charges but wish I had held back a few hundred dollars. It has been five days and he has yet to send someone home to see it in person. The best he can do is a guy coming on April 16 to "fix" it. I showed to the new owner and told him he could keep the several thousand in escrow since my "ex" staying the house for several days after we closed the sale. I am under the impression that movers have liability insurance for such damages. This owner has never responded to my questioning if he is covered. So I say, homeowner beware if you hire this company. They certainly do not live up to the advertising of their "reputation". Maybe with me being on the other side of the bay, it is too inconvenient for him to show up. I am not fiinished with him financially until this is settled. There are other alternative things I can do. Read More

Ted Ballard

2022-02-03

Big Mistake is more like it! I fully expect some dings when moving and I didn't press on any of those however one of my armoires was deeply scratched and gouged on top where a furniture pad was not protecting it. I had over 10 furniture pads unused when they were done so it was not due to not having one available. They also took pictures of any existing damage so its surprising that they will not take responsibility. I did not see the pack in at the storage but I moved it out and saw the damage. I took pictures showing the pads on the sides but not the top. They told me I should have taken pictures while it was in the storage unit and basically accused me of trying to commit insurance fraud when I asked them to take care of the damage. Really this is customer service. Big Mans moving is a big mistake. Many other much better options to choose from so beware. There were other issues as well but I'll limit this to the most egregious issue. Read More

Ted Ballard

2022-02-03

Big Mistake is more like it! I fully expect some dings when moving and I didn't press on any of those however one of my armoires was deeply scratched and gouged on top where a furniture pad was not protecting it. I had over 10 furniture pads unused when they were done so it was not due to not having one available. They also took pictures of any existing damage so its surprising that they will not take responsibility. I did not see the pack in at the storage but I moved it out and saw the damage. I took pictures showing the pads on the sides but not the top. They told me I should have taken pictures while it was in the storage unit and basically accused me of trying to commit insurance fraud when I asked them to take care of the damage. Really this is customer service. Big Mans moving is a big mistake. Many other much better options to choose from so beware. There were other issues as well but I'll limit this to the most egregious issue. Read More

Ted Ballard

2022-02-03

Big Mistake is more like it! I fully expect some dings when moving and I didn't press on any of those however one of my armoires was deeply scratched and gouged on top where a furniture pad was not protecting it. I had over 10 furniture pads unused when they were done so it was not due to not having one available. They also took pictures of any existing damage so its surprising that they will not take responsibility. I did not see the pack in at the storage but I moved it out and saw the damage. I took pictures showing the pads on the sides but not the top. They told me I should have taken pictures while it was in the storage unit and basically accused me of trying to commit insurance fraud when I asked them to take care of the damage. Really this is customer service. Big Mans moving is a big mistake. Many other much better options to choose from so beware. There were other issues as well but I'll limit this to the most egregious issue. Read More

Holly Peterson

2021-12-28

Let me start off by saying that the gentlemen who were the movers both times were great. They were friendly and professional. After several days of searching I decided to go with Big Man’s moving. It was a unique situation where I needed to move out of my apartment and into a friends place until my apartment was ready 2 months later. Knowing I wanted to use the same company for both moves, I asked if I could receive a discount for the second trip and they said yes. When I called to schedule the second move, they offered me $20 off which I felt was a bit ridiculous for the amount I spent with them twice. Considering I let the management know of a couple issues I had prior. Long story short, I felt like I over paid and was disappointed with management. After the second move, I had some items in a fragile marked box, that were shattered and I never heard from the company after I sent pictures and informed them. Disappointed because of the good reviews and the best of the bay award, but I will not use them again. Read More

Holly Peterson

2021-12-28

Let me start off by saying that the gentlemen who were the movers both times were great. They were friendly and professional. After several days of searching I decided to go with Big Man’s moving. It was a unique situation where I needed to move out of my apartment and into a friends place until my apartment was ready 2 months later. Knowing I wanted to use the same company for both moves, I asked if I could receive a discount for the second trip and they said yes. When I called to schedule the second move, they offered me $20 off which I felt was a bit ridiculous for the amount I spent with them twice. Considering I let the management know of a couple issues I had prior. Long story short, I felt like I over paid and was disappointed with management. After the second move, I had some items in a fragile marked box, that were shattered and I never heard from the company after I sent pictures and informed them. Disappointed because of the good reviews and the best of the bay award, but I will not use them again. Read More

Holly Peterson

2021-12-28

Let me start off by saying that the gentlemen who were the movers both times were great. They were friendly and professional. After several days of searching I decided to go with Big Man’s moving. It was a unique situation where I needed to move out of my apartment and into a friends place until my apartment was ready 2 months later. Knowing I wanted to use the same company for both moves, I asked if I could receive a discount for the second trip and they said yes. When I called to schedule the second move, they offered me $20 off which I felt was a bit ridiculous for the amount I spent with them twice. Considering I let the management know of a couple issues I had prior. Long story short, I felt like I over paid and was disappointed with management. After the second move, I had some items in a fragile marked box, that were shattered and I never heard from the company after I sent pictures and informed them. Disappointed because of the good reviews and the best of the bay award, but I will not use them again. Read More

Kristy A.

Tampa, FL

2021-12-27

The owners wife posted on Facebook advertising their company and services. We consulted them via a comment on Facebook and later they inboxed me to fill out a comment card on their website. I obliged. Got a return e-mail later that evening requesting for me to fill out an inventory checklist. The next day got a phone call from them to consult with me about moving. I was asked for another over the phone inventory and photos via text message. After that, followed up with an e-mail. Originally I asked for an ALL IN QUOTE. Service for Moving and packing in total. I did not receive that... Here's what happened: I had to provide two different consultations with multiple people who did not communicate the conversations, text messages and emails I had with other members of this company. They urged me to reserve my moving and packing days by putting down deposits; TWO different deposits: One for a moving quote and the other for a packing Service quote. So, one quote deposit cost me $150 and the other $350!!! Here's what went wrong: I'm a military veteran and have moved around the world most of my adult life to include utilizing civilian moving companies in the past. There was too much miscommunication! One guy texts me for hours providing me different information and quotes not listed in the prior emails form the company. This happened for both quotes. Additionally, the tie breaker on the deal was they wanted different rates for time needed to move (there was NO exact number). THEY DO NOT DO IN HOME QUOTES LIKE OTHER LARGE MOVING COMPANIES SUCH AS COLEMAN AND ALLIED WORLDWIDE. You as a customer have to do all the work then foot the deposits. When I told them I wanted to hold off on additional deposits because I wanted to get quotes and proposals from other companies they simply told me it's best to cancel my move until I was ready or sure because I was blocking their other appointments. They make you feel very pressured into paying deposits to book a move... This is the worst part of it all: After I canceled my move due to going with a more professional company they kept $50 of my deposit money!!! SO I PAID THEM TO DO WORK FOR THEM FOR A PROPER PROPOSAL AND THEY STILL KEPT PART OF MY DEPOSITS! In the future I WILL Not hire them. I deeply regret this because I love to support fellow veteran business owners. Although everyone at this company I conversed and corresponded with was gracefully kind they just aren't organized in communication and have no true structure when quoting the scope of work for a move. Read More

Kristy A.

Tampa, FL

2021-12-27

The owners wife posted on Facebook advertising their company and services. We consulted them via a comment on Facebook and later they inboxed me to fill out a comment card on their website. I obliged. Got a return e-mail later that evening requesting for me to fill out an inventory checklist. The next day got a phone call from them to consult with me about moving. I was asked for another over the phone inventory and photos via text message. After that, followed up with an e-mail. Originally I asked for an ALL IN QUOTE. Service for Moving and packing in total. I did not receive that... Here's what happened: I had to provide two different consultations with multiple people who did not communicate the conversations, text messages and emails I had with other members of this company. They urged me to reserve my moving and packing days by putting down deposits; TWO different deposits: One for a moving quote and the other for a packing Service quote. So, one quote deposit cost me $150 and the other $350!!! Here's what went wrong: I'm a military veteran and have moved around the world most of my adult life to include utilizing civilian moving companies in the past. There was too much miscommunication! One guy texts me for hours providing me different information and quotes not listed in the prior emails form the company. This happened for both quotes. Additionally, the tie breaker on the deal was they wanted different rates for time needed to move (there was NO exact number). THEY DO NOT DO IN HOME QUOTES LIKE OTHER LARGE MOVING COMPANIES SUCH AS COLEMAN AND ALLIED WORLDWIDE. You as a customer have to do all the work then foot the deposits. When I told them I wanted to hold off on additional deposits because I wanted to get quotes and proposals from other companies they simply told me it's best to cancel my move until I was ready or sure because I was blocking their other appointments. They make you feel very pressured into paying deposits to book a move... This is the worst part of it all: After I canceled my move due to going with a more professional company they kept $50 of my deposit money!!! SO I PAID THEM TO DO WORK FOR THEM FOR A PROPER PROPOSAL AND THEY STILL KEPT PART OF MY DEPOSITS! In the future I WILL Not hire them. I deeply regret this because I love to support fellow veteran business owners. Although everyone at this company I conversed and corresponded with was gracefully kind they just aren't organized in communication and have no true structure when quoting the scope of work for a move. Read More

Gennaro Follano

2021-08-24

Destroyed 2 dressers(3 drawers), and lost a piece of my daughter's bed rendering it impossible to assemble. I initially thought the damage was much less extensive than it was so I accepted a discount for their service. Upon further inspection the one dresser had two drawers broken to the point that they wouldn't close and another that was smashed to pieces. They lost a piece of the footboard of my daughter's bed making it impossible to assemble. After informing them of what went wrong and sending extensive documentation in the form of pictures they insisted that I find receipts for the damaged furniture (how many receipts from ten years ago do you have? And if so could you find them?). They were alternately rude and dismissive, seemingly insistent that I had somehow done something wrong,if they damage your stuff you are on your own. Now I'm essentially looking at buying an entire new bedroom set because the one I am left with is destroyed. They offered to send out a "furniture expert" to fix it but that will do nothing for the fact that I have to entirely replace a bedframe, also will mean allowing a person to spend several hours working in my home during a pandemic which is also less than ideal. And I'm still stuck paying them, apparently. I would urge using a lot of caution before using this company. You may be fine if their crew is having a good day. You may very much regret it also. Edit: 2 days after moving day they found the bed leg. And won't return it for another two days because it isn't convenient for them. I guess it's more convenient for my daughter to sleep on a mattress on the floor. Edit 2: They finally saw fit to return the piece of the footboard after I posted this. Decided to take them up on their attempts at repair because they were going to stiff me on replacement. Owner insinuated that because I tipped his employees (because I'm not a monster) that I somehow absolved him of wrongdoing. Edit 3: 2 weeks after last contact, 3 since the move. Still no drawers. They say it's out of their control. Gonna chalk this up to buyer beware. Don't screw up and hire these people. Simply the most ridiculous customer service experience of my life as a consumer. Read More

Gennaro Follano

2021-08-24

Destroyed 2 dressers(3 drawers), and lost a piece of my daughter's bed rendering it impossible to assemble. I initially thought the damage was much less extensive than it was so I accepted a discount for their service. Upon further inspection the one dresser had two drawers broken to the point that they wouldn't close and another that was smashed to pieces. They lost a piece of the footboard of my daughter's bed making it impossible to assemble. After informing them of what went wrong and sending extensive documentation in the form of pictures they insisted that I find receipts for the damaged furniture (how many receipts from ten years ago do you have? And if so could you find them?). They were alternately rude and dismissive, seemingly insistent that I had somehow done something wrong,if they damage your stuff you are on your own. Now I'm essentially looking at buying an entire new bedroom set because the one I am left with is destroyed. They offered to send out a "furniture expert" to fix it but that will do nothing for the fact that I have to entirely replace a bedframe, also will mean allowing a person to spend several hours working in my home during a pandemic which is also less than ideal. And I'm still stuck paying them, apparently. I would urge using a lot of caution before using this company. You may be fine if their crew is having a good day. You may very much regret it also. Edit: 2 days after moving day they found the bed leg. And won't return it for another two days because it isn't convenient for them. I guess it's more convenient for my daughter to sleep on a mattress on the floor. Edit 2: They finally saw fit to return the piece of the footboard after I posted this. Decided to take them up on their attempts at repair because they were going to stiff me on replacement. Owner insinuated that because I tipped his employees (because I'm not a monster) that I somehow absolved him of wrongdoing. Edit 3: 2 weeks after last contact, 3 since the move. Still no drawers. They say it's out of their control. Gonna chalk this up to buyer beware. Don't screw up and hire these people. Simply the most ridiculous customer service experience of my life as a consumer. Read More

Megan Callihan

2021-08-19

This is the mover!!! I priced quite a few before going with Big Mans - I was a little nervous about using a local company v a chain. I shouldn’t have been - this company is amazing. The quote process was easy (they used my Zillow listing to create an inventory list), they text so it’s simple and fast to communicate. They email over a pretty clear quote and have no problems answering any and all questions. Then they have fabulous prep videos to ensure your move goes smoothly. The day of the move? Awesome. The team we got was fabulous. Jorge, Red and Chad did a wonderful job carefully moving our items and making it look effortless - they’re incredibly strong (and also they seem to really enjoy working with each other - they were so positive and funny throughout the move). I can’t emphasize this enough - choose this company. They are worth every penny! We’ll be using them (and specifically requesting the awesome team we got) for our next move. Read More

Tanja T.

St Petersburg, FL

2021-02-04

Horrible moving experience!!! This company underestimated the job from the beginning. The crew stated on the first day that the job would easily be completed in the two days allotted. After the first day I went room by room with all that was left with the crew and they were still confident that they would be completed the following day by mid afternoon. Well they didn't come close and when I went back to the house in the evening there were items left behind in every room, many closets and several very heavy items that I had no choice but to scramble to find another moving company to finish the job the next morning so that we could close on our house in time. Nobody seemed to care especially the owner that they had left me in such a horrible predicament and upon unpacking items that they had packed and looking at the furniture we kept noticing more and more damage. My husband who used to move Ethan Allen furniture physically helped and gave tips as much as he could with all the chaos. I sent the owner a text message in regards to filing a claim to compensate for the damage but they never responded. I've never seen such a horrible display of customer service and negligence. We ended up paying more than twice the original quote for a job that was never completed. Read More

Tanja T.

St Petersburg, FL

2021-02-04

Horrible moving experience!!! This company underestimated the job from the beginning. The crew stated on the first day that the job would easily be completed in the two days allotted. After the first day I went room by room with all that was left with the crew and they were still confident that they would be completed the following day by mid afternoon. Well they didn't come close and when I went back to the house in the evening there were items left behind in every room, many closets and several very heavy items that I had no choice but to scramble to find another moving company to finish the job the next morning so that we could close on our house in time. Nobody seemed to care especially the owner that they had left me in such a horrible predicament and upon unpacking items that they had packed and looking at the furniture we kept noticing more and more damage. My husband who used to move Ethan Allen furniture physically helped and gave tips as much as he could with all the chaos. I sent the owner a text message in regards to filing a claim to compensate for the damage but they never responded. I've never seen such a horrible display of customer service and negligence. We ended up paying more than twice the original quote for a job that was never completed. Read More

Tanja T.

St Petersburg, FL

2021-02-04

Horrible moving experience!!! This company underestimated the job from the beginning. The crew stated on the first day that the job would easily be completed in the two days allotted. After the first day I went room by room with all that was left with the crew and they were still confident that they would be completed the following day by mid afternoon. Well they didn't come close and when I went back to the house in the evening there were items left behind in every room, many closets and several very heavy items that I had no choice but to scramble to find another moving company to finish the job the next morning so that we could close on our house in time. Nobody seemed to care especially the owner that they had left me in such a horrible predicament and upon unpacking items that they had packed and looking at the furniture we kept noticing more and more damage. My husband who used to move Ethan Allen furniture physically helped and gave tips as much as he could with all the chaos. I sent the owner a text message in regards to filing a claim to compensate for the damage but they never responded. I've never seen such a horrible display of customer service and negligence. We ended up paying more than twice the original quote for a job that was never completed. Read More

Tanja T.

St Petersburg, FL

2021-02-04

Horrible moving experience!!! This company underestimated the job from the beginning. The crew stated on the first day that the job would easily be completed in the two days allotted. After the first day I went room by room with all that was left with the crew and they were still confident that they would be completed the following day by mid afternoon. Well they didn't come close and when I went back to the house in the evening there were items left behind in every room, many closets and several very heavy items that I had no choice but to scramble to find another moving company to finish the job the next morning so that we could close on our house in time. Nobody seemed to care especially the owner that they had left me in such a horrible predicament and upon unpacking items that they had packed and looking at the furniture we kept noticing more and more damage. My husband who used to move Ethan Allen furniture physically helped and gave tips as much as he could with all the chaos. I sent the owner a text message in regards to filing a claim to compensate for the damage but they never responded. I've never seen such a horrible display of customer service and negligence. We ended up paying more than twice the original quote for a job that was never completed. Read More

Kristen A.

St. Petersburg, FL

2019-10-29

Unfortunately I would not recommend this company. We hired them to pack and move our household. They were willing to negotiate the price and they did make an additional stop for us. So they tried to accommodate our needs. However the 5 or 6 man crew was not well trained on packing. They moved furniture cabinets without looking in the drawers - breaking glass in two of the big pieces when they turned them upside down. They broke our shoe rack, our Shark iRobot, and our dog gate. All valued at over $500. All they want to say is that they didn't charge us what they should have because of the agreed upon negotiated price. It was sloppy packing. Oh, and no joke, they forgot to pack the master closet, under the sink in the master bedroom, the guest closet, the linen closet, and the kitchen stove drawer. Every time they said they were done with a room I walked it and found a closet they forgot. Do not use this company to pack for you! They had the opportunity to earn my recommendation and they did not do so. Read More

Kristen A.

St. Petersburg, FL

2019-10-29

Unfortunately I would not recommend this company. We hired them to pack and move our household. They were willing to negotiate the price and they did make an additional stop for us. So they tried to accommodate our needs. However the 5 or 6 man crew was not well trained on packing. They moved furniture cabinets without looking in the drawers - breaking glass in two of the big pieces when they turned them upside down. They broke our shoe rack, our Shark iRobot, and our dog gate. All valued at over $500. All they want to say is that they didn't charge us what they should have because of the agreed upon negotiated price. It was sloppy packing. Oh, and no joke, they forgot to pack the master closet, under the sink in the master bedroom, the guest closet, the linen closet, and the kitchen stove drawer. Every time they said they were done with a room I walked it and found a closet they forgot. Do not use this company to pack for you! They had the opportunity to earn my recommendation and they did not do so. Read More

Julie P.

Carlsbad, CA

2019-07-14

This review is long overdue but needed as I would warn people to look elsewhere for a reputable moving company. We have moved cross country multiple times for work opportunities and this by far is the worst company we have used. The wife & husband duo is great at the beginning but after the consultation you never hear/see the wife again & the husband is highly disorganized. They do a great job selling, but it goes downhill fast. Our pick up and pack ran well over time scheduled, they did not check the home before completion, forgot to pack the garage and did not wrap key pieces on furniture. On arrival at destination, one of their movers fell badly and sprained his knee, we watched this happen. He needed to see a doctor but was told to keep working. His knee swelled up and he was literally crying during the move. There was no organization to this move and we quickly noticed how much damage had been done to our furniture. Scratched furniture, smashed flat screen TV, and broken appliances. It gets worse, by noon time we realized they were not going to complete the move by days end to catch their flight home. In order to finish the move at out own costs we had to get another set of movers to get us situated and moved into storage. The very worse part of this issue was the owners shocking, aloof and constant rude responses for owning anything. EXCUSES and NO CUSTOMER SERVICE. Support local businesses but not this one. Please see pictures of proof as owner will NOT make right or own this, instead we expect a snarky BS response. Read More

Julie P.

Carlsbad, CA

2019-07-14

This review is long overdue but needed as I would warn people to look elsewhere for a reputable moving company. We have moved cross country multiple times for work opportunities and this by far is the worst company we have used. The wife & husband duo is great at the beginning but after the consultation you never hear/see the wife again & the husband is highly disorganized. They do a great job selling, but it goes downhill fast. Our pick up and pack ran well over time scheduled, they did not check the home before completion, forgot to pack the garage and did not wrap key pieces on furniture. On arrival at destination, one of their movers fell badly and sprained his knee, we watched this happen. He needed to see a doctor but was told to keep working. His knee swelled up and he was literally crying during the move. There was no organization to this move and we quickly noticed how much damage had been done to our furniture. Scratched furniture, smashed flat screen TV, and broken appliances. It gets worse, by noon time we realized they were not going to complete the move by days end to catch their flight home. In order to finish the move at out own costs we had to get another set of movers to get us situated and moved into storage. The very worse part of this issue was the owners shocking, aloof and constant rude responses for owning anything. EXCUSES and NO CUSTOMER SERVICE. Support local businesses but not this one. Please see pictures of proof as owner will NOT make right or own this, instead we expect a snarky BS response. Read More

Julie P.

Carlsbad, CA

2019-07-14

This review is long overdue but needed as I would warn people to look elsewhere for a reputable moving company. We have moved cross country multiple times for work opportunities and this by far is the worst company we have used. The wife & husband duo is great at the beginning but after the consultation you never hear/see the wife again & the husband is highly disorganized. They do a great job selling, but it goes downhill fast. Our pick up and pack ran well over time scheduled, they did not check the home before completion, forgot to pack the garage and did not wrap key pieces on furniture. On arrival at destination, one of their movers fell badly and sprained his knee, we watched this happen. He needed to see a doctor but was told to keep working. His knee swelled up and he was literally crying during the move. There was no organization to this move and we quickly noticed how much damage had been done to our furniture. Scratched furniture, smashed flat screen TV, and broken appliances. It gets worse, by noon time we realized they were not going to complete the move by days end to catch their flight home. In order to finish the move at out own costs we had to get another set of movers to get us situated and moved into storage. The very worse part of this issue was the owners shocking, aloof and constant rude responses for owning anything. EXCUSES and NO CUSTOMER SERVICE. Support local businesses but not this one. Please see pictures of proof as owner will NOT make right or own this, instead we expect a snarky BS response. Read More

Julie P.

Carlsbad, CA

2019-07-14

This review is long overdue but needed as I would warn people to look elsewhere for a reputable moving company. We have moved cross country multiple times for work opportunities and this by far is the worst company we have used. The wife & husband duo is great at the beginning but after the consultation you never hear/see the wife again & the husband is highly disorganized. They do a great job selling, but it goes downhill fast. Our pick up and pack ran well over time scheduled, they did not check the home before completion, forgot to pack the garage and did not wrap key pieces on furniture. On arrival at destination, one of their movers fell badly and sprained his knee, we watched this happen. He needed to see a doctor but was told to keep working. His knee swelled up and he was literally crying during the move. There was no organization to this move and we quickly noticed how much damage had been done to our furniture. Scratched furniture, smashed flat screen TV, and broken appliances. It gets worse, by noon time we realized they were not going to complete the move by days end to catch their flight home. In order to finish the move at out own costs we had to get another set of movers to get us situated and moved into storage. The very worse part of this issue was the owners shocking, aloof and constant rude responses for owning anything. EXCUSES and NO CUSTOMER SERVICE. Support local businesses but not this one. Please see pictures of proof as owner will NOT make right or own this, instead we expect a snarky BS response. Read More

Nicole N.

Tampa, FL

2017-12-10

We used Big Man's Moving Company on Monday and are SO INCREDIBLY GLAD we did! When you envision the way that your move should go, this is the company to hire to fulfill or exceed your expectations. In the past four years, we have completed no less than 8 moves between our household and my grandmother's. Each time has been more stressful than the time before, with either damage to "stuff" or property, movers not showing up, or unfriendly/disinterested movers on phone calls or smoke breaks, to slow and careless packing/moving and the list goes on.. We were very nervous about who to hire for my grandmother's most recent move, but based on reviews and discussions, we chose to hire Big Man'e Moving Company. The moved us this week and it was the VERY BEST moving experience. Ever. For starters, they were on time with the amount of movers and supplies they promised. They worked so hard, diligently, and compassionately all day. It was sort of unbelievable, honestly. Each of the movers treated our belongings as if they were there own when packing, padding, wrapping, and moving. We've slowly been unpacking for almost a week and we haven't found one thing broken or damaged. They also appeared to genuinely care about where my grandmother wanted each piece of furniture placed and moved anything for her with a smile. When a room or area would fill up with boxes to the point that it might impede her ability to get around, they would see the issue and anticipate the problem by asking if they could start placing in another area. These guys had more than just strong bodies, they put thought and effort into what they were doing, anticipating our needs before we had to ask. This is not what you get with "other movers" who will box and stack until there is no way to enter/exit, move around, or even fix the problem. It sounds corny, but they were a pleasure to work with and have in our home. So much so that my grandmother invited them back whenever they are in the area. I cannot stress enough about how hard they hussled, all with a smile and a gracious, positive attitude. This is something that sounds trivial, but having had experiences with other "not so friendly" movers, I can tell you that their positive attitude makes a BIG difference in this line of work. Lastly, they came in UNDER our anticipated budget. No kidding. We HIGHLY recommend this company. Thank you to Josh, Charles, Mark and John for everything you did for us. We sure do appreciate you Read More

Nicole N.

Tampa, FL

2017-12-10

We used Big Man's Moving Company on Monday and are SO INCREDIBLY GLAD we did! When you envision the way that your move should go, this is the company to hire to fulfill or exceed your expectations. In the past four years, we have completed no less than 8 moves between our household and my grandmother's. Each time has been more stressful than the time before, with either damage to "stuff" or property, movers not showing up, or unfriendly/disinterested movers on phone calls or smoke breaks, to slow and careless packing/moving and the list goes on.. We were very nervous about who to hire for my grandmother's most recent move, but based on reviews and discussions, we chose to hire Big Man'e Moving Company. The moved us this week and it was the VERY BEST moving experience. Ever. For starters, they were on time with the amount of movers and supplies they promised. They worked so hard, diligently, and compassionately all day. It was sort of unbelievable, honestly. Each of the movers treated our belongings as if they were there own when packing, padding, wrapping, and moving. We've slowly been unpacking for almost a week and we haven't found one thing broken or damaged. They also appeared to genuinely care about where my grandmother wanted each piece of furniture placed and moved anything for her with a smile. When a room or area would fill up with boxes to the point that it might impede her ability to get around, they would see the issue and anticipate the problem by asking if they could start placing in another area. These guys had more than just strong bodies, they put thought and effort into what they were doing, anticipating our needs before we had to ask. This is not what you get with "other movers" who will box and stack until there is no way to enter/exit, move around, or even fix the problem. It sounds corny, but they were a pleasure to work with and have in our home. So much so that my grandmother invited them back whenever they are in the area. I cannot stress enough about how hard they hussled, all with a smile and a gracious, positive attitude. This is something that sounds trivial, but having had experiences with other "not so friendly" movers, I can tell you that their positive attitude makes a BIG difference in this line of work. Lastly, they came in UNDER our anticipated budget. No kidding. We HIGHLY recommend this company. Thank you to Josh, Charles, Mark and John for everything you did for us. We sure do appreciate you Read More

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