ARTHUR WERNER MOVING & STORAGE, INC.
Reviews 196 | Images 3
4.51
802 East 140th Street,Bronx
Moving Services:Local Movers, Long Distance Movers, International Moving Companies
ARTHUR WERNER MOVING & STORAGE, INC. Moving Stories
Dennis H.
2018-03-21
They turned a highly stressful event as much as possible into a pleasant experience. They did not expect a deposit when the picked up our belongings. Only payment was made after everything was unloaded off their truck. They provided at no additional cost all the packaging paper, boxes, tape and blankets. They scheduled two days to pack but they adjusted their schedule adding a half day to accommodate our request to spend an extra night in our CT beds before departing for FL. The packing reschedule allow my wife and me along with our Black Lab/Border Collie dog Lucky to sleep in our own beds and avoid the hassle and expense of finding a dog friendly motel for an extra night. They scheduled their 1,000 mile trip to coincide with our drive south schedule. They departed CT and arrived at our new home in FL right on schedule. Unloading went as smoothly as could be expected considering we moved aver 300 boxes from a 2,500 sq ft, 10 room, 2 car garage with a 2,500 full size basement full of furniture, electronics, tools, laundry equipment, garden equipment, etc., into a 9 room, 3 car garage, hose with no basement. They easily handled the heavy items including a 3'x3'x4' 500 pound safe and a 3' circular 4' high kiln. shipping damage was very limited. A freezer chest and clothes dryer were slightly dented. One heavy decorative flower pot was broken. Minor items considering the scope of the job. We did not file a damage claim. There was a discrepancy in the billed amount vs. the not to exceed estimate quotation. We were dealing with the owner, Moti, did the original quotations and readily saw the billing discrepancy. He promptly issued a refund check. Read More
Dennis H.
2018-03-21
They turned a highly stressful event as much as possible into a pleasant experience. They did not expect a deposit when the picked up our belongings. Only payment was made after everything was unloaded off their truck. They provided at no additional cost all the packaging paper, boxes, tape and blankets. They scheduled two days to pack but they adjusted their schedule adding a half day to accommodate our request to spend an extra night in our CT beds before departing for FL. The packing reschedule allow my wife and me along with our Black Lab/Border Collie dog Lucky to sleep in our own beds and avoid the hassle and expense of finding a dog friendly motel for an extra night. They scheduled their 1,000 mile trip to coincide with our drive south schedule. They departed CT and arrived at our new home in FL right on schedule. Unloading went as smoothly as could be expected considering we moved aver 300 boxes from a 2,500 sq ft, 10 room, 2 car garage with a 2,500 full size basement full of furniture, electronics, tools, laundry equipment, garden equipment, etc., into a 9 room, 3 car garage, hose with no basement. They easily handled the heavy items including a 3'x3'x4' 500 pound safe and a 3' circular 4' high kiln. shipping damage was very limited. A freezer chest and clothes dryer were slightly dented. One heavy decorative flower pot was broken. Minor items considering the scope of the job. We did not file a damage claim. There was a discrepancy in the billed amount vs. the not to exceed estimate quotation. We were dealing with the owner, Moti, did the original quotations and readily saw the billing discrepancy. He promptly issued a refund check. Read More
Albert Y.
LONG ISLAND CITY, NY
2013-11-15
I would give them 4.5 stars, but that's not an option in the ratings.
I used this company 5 times in the past 6 mos...my wife and I each moved from our apartments, we moved out of our apartment and into storage (which they offer at a great deal), and then finally again to our new place.
These guys are professional movers. Their job is to pick something up, wrap the bejesus out of it with a roll of tape (even if it's just a tea cup mind you), and then load it up, unload and unwrap. They move quickly, they don't talk, and they just execute the job. That's why they're called movers.
Now for the finer details: are they gently with the boxes? As with all movers, this is a hit or miss. They don't drop boxes, but they do assume you packaged them carefully. Your extremely fragile items I would leave for you to move yourself - doesn't take a genius to figure that one out. They handled my LCD TV no problem, wrapping it in blanket and cardboard to protect screen. When they disassembled my bed and moved the long posts, they were careful not to bang into walls. They were considerate with our lamps as well.
Another reviewer mentioned they tracked dirt into her apartment. Give these guys a break - they are there to move and then move FAST. They not gonna wipe their feet every time they enter your place. You're SOL if it rains and you live in a cattle ranch with any mover!!!
Garnett was my point man when it cAme to scheduling with them. Professional, explained everything in detail including charges and breakdown (by hour and minimum). Let's be honest here...we all tend to underestimate the move when we tell them what we actually have. They are on a right schedule and need to coordinate with other moves for the day. So be honest with how much garbage you want them to lug around. You're not saving yourself a dime when you not honest.
Garnett went above and beyond for me when I needed to get my stuff out of their storage and into my new place (with two days notice)!!! I will always appreciate that and I can say everything was inventoried properly and returned without a problem!!!! Can't complain about that.
I must comment that there was this one mover, a large guy who literally looked like Stelio Kontos from the cartoon American Dad. He must have been 6'6" or something. Real pleasant guy,very friendly and nice. He needed to use the bathroom so I let him - must have splashed urine all over the place. The residue smelled strong of uric acid/nitrogen by-products. Would really lead me to believe this guy needs to get his kidneys checked out...unless he's snacking on plant fertilizer between moves!
You need a mover? These guys will get the job done....and they're reasonably priced!! They need to make a living too - give them a break cheapo!!! Read More