AmeriSafe Moving Services
Reviews 1542 | Images 170
3.11
2500 Quantum Lakes Dr ste 105, Boynton Beach, FL 33426, USA
Moving Services:Moving Brokers
Years In Business: 6
AmeriSafe Moving Services Moving Stories
Jackie Jockheck
2023-11-03
Never trust this company- they will scam you and you will pay double by the time you are done. Poor communication- sent two different groups of movers to our home. One started packing and then had to unpack when AmeriSafe called them to go back to Vegas(they drove all night). No one answers the phone on your moving day. They get your money and they disappear. I called customer service when I had concerns the day b4 the move as I was contacted 2 times with different times of arrival- I was told to ignore them.
The second crew showed up with Walmart bags - the 2 men(yes, amerisafe thought it was wise to only send 2) who just flew into the states, hired unqualified movers to pack our valuables (hardly wrapping our furniture) took over 10 hours and when it was delivered, broken and damaged. Nothing we can do but try to warn others. They asked me to contact them after posting this. But why didn’t they reach out to me to resolve? Lazy. Read More
Jackie Jockheck
2023-11-03
Never trust this company- they will scam you and you will pay double by the time you are done. Poor communication- sent two different groups of movers to our home. One started packing and then had to unpack when AmeriSafe called them to go back to Vegas(they drove all night). No one answers the phone on your moving day. They get your money and they disappear. I called customer service when I had concerns the day b4 the move as I was contacted 2 times with different times of arrival- I was told to ignore them.
The second crew showed up with Walmart bags - the 2 men(yes, amerisafe thought it was wise to only send 2) who just flew into the states, hired unqualified movers to pack our valuables (hardly wrapping our furniture) took over 10 hours and when it was delivered, broken and damaged. Nothing we can do but try to warn others. They asked me to contact them after posting this. But why didn’t they reach out to me to resolve? Lazy. Read More
Jackie Jockheck
2023-11-03
Never trust this company- they will scam you and you will pay double by the time you are done. Poor communication- sent two different groups of movers to our home. One started packing and then had to unpack when AmeriSafe called them to go back to Vegas(they drove all night). No one answers the phone on your moving day. They get your money and they disappear. I called customer service when I had concerns the day b4 the move as I was contacted 2 times with different times of arrival- I was told to ignore them.
The second crew showed up with Walmart bags - the 2 men(yes, amerisafe thought it was wise to only send 2) who just flew into the states, hired unqualified movers to pack our valuables (hardly wrapping our furniture) took over 10 hours and when it was delivered, broken and damaged. Nothing we can do but try to warn others. They asked me to contact them after posting this. But why didn’t they reach out to me to resolve? Lazy. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Wendy Pelegrino
2023-10-22
I have moved 9 times and have never had such a horrible experience in my life! This company mis-represented itself, selectively chose the parts of the “binding agreement” they want to be applicable, lied about delivery dates (promised within 3days from agreed upon chosen date, actually delivered 19 days after pick up), transferred all of my stuff to a warehouse and at least one other truck that I know of, broke several items, you WILL be UP CHARGED at every turn (extra stairs, extra boxes, extra time, extra space, parking restrictions, etc). I was charged over $2,300.00++ MORE than estimate even though I sent pictures and reviewed information with several “quality control” people. I recommend that you DO NOT USE this company who verbally boasts a 5 star rating. They do not do the actual move, but hire “trusted” contractors who then charge and do whatever they want - regardless of “binding estimate.” Again, “binding estimate” means only honoring the parts AmeriSafe and “trusted contractors” choose to honor. Hire a moving company who moves your stuff from point A to point B without transferring or putting in a warehouse until they feel they are ready to bring your stuff! DO NOT sign any documents on a tablet as there are many many pages and a lot of fine print which you would most likely not read it all. They strategically make you sign pages of documents before they do anything. You cannot cancel if you don’t like the forced terms once the movers are there. You will lose your huge deposit! You can cancel 24 hours before the movers arrive, but they do not start changing additional prices until they actually arrive. Based upon my experience, DO NOT even consider using this moving contractor. This one goes by several names so be very cautious. Read More
Jennifer Jones
2023-10-07
Amerisafe moving services or National Moving Service, whichever their name is provided me a quote that seemed too good to be true, and yes, that should have been my first warning. Brandon did a great job pulling me in to signing a contract with him during our initial phone call. In the end, I paid close to $2000 over the original “estimate”. My mattresses were delivered soaking wet…not just damp, saturated wet! I was never told that my stuff would go from my home to a loading dock to sit and wait for pick up. I was told it would take 1-3 days for delivery and it took 7. The square footage that Brandon quoted me was only enough to cover 2 bedrooms so more than half my stuff didn’t come with me and I still ended up paying close to $2000 over the original estimate. My movers were Russian and I have nothing against giving people the opportunity to work and live here, but they spoke very very little English. In fact, the delivery guy spoke no English and we had to use his phone to communicate through a translation app. This made an already stressful situation even worse. Let me not forget to mention one hidden fee after another. And the best/worst part of all this is the absolute HORRIBLE customer service. I have text and emailed Brandon and even called him numerous times with no response. When I finally threatened a poor review, he finally called me back and acted like he was sooo sorry for what happened. He asked me to text him pics of the paper work for which I did. That was 2 weeks ago and he has not responded to any further texts or emails from me. If you are planning to move, I highly suggest you do not use this company!! It has been a complete nightmare!
12/2/23: Amerisafe responds to this review and asks me to call them because they have “high standards” what an absolute joke. I have talked to two people and emailed my bill of lading so she could review it and get back to me. That was over 3 weeks ago and I have heard not a word from anyone. Please, if you are planning to move and you are reading this, do not use this company. Save yourself the trouble that will surely follow. This has been the worst case of customer service I have ever experienced. You suck Amerisafe. Read More
Jennifer Jones
2023-10-07
Amerisafe moving services or National Moving Service, whichever their name is provided me a quote that seemed too good to be true, and yes, that should have been my first warning. Brandon did a great job pulling me in to signing a contract with him during our initial phone call. In the end, I paid close to $2000 over the original “estimate”. My mattresses were delivered soaking wet…not just damp, saturated wet! I was never told that my stuff would go from my home to a loading dock to sit and wait for pick up. I was told it would take 1-3 days for delivery and it took 7. The square footage that Brandon quoted me was only enough to cover 2 bedrooms so more than half my stuff didn’t come with me and I still ended up paying close to $2000 over the original estimate. My movers were Russian and I have nothing against giving people the opportunity to work and live here, but they spoke very very little English. In fact, the delivery guy spoke no English and we had to use his phone to communicate through a translation app. This made an already stressful situation even worse. Let me not forget to mention one hidden fee after another. And the best/worst part of all this is the absolute HORRIBLE customer service. I have text and emailed Brandon and even called him numerous times with no response. When I finally threatened a poor review, he finally called me back and acted like he was sooo sorry for what happened. He asked me to text him pics of the paper work for which I did. That was 2 weeks ago and he has not responded to any further texts or emails from me. If you are planning to move, I highly suggest you do not use this company!! It has been a complete nightmare!
12/2/23: Amerisafe responds to this review and asks me to call them because they have “high standards” what an absolute joke. I have talked to two people and emailed my bill of lading so she could review it and get back to me. That was over 3 weeks ago and I have heard not a word from anyone. Please, if you are planning to move and you are reading this, do not use this company. Save yourself the trouble that will surely follow. This has been the worst case of customer service I have ever experienced. You suck Amerisafe. Read More
Jennifer Jones
2023-10-07
Amerisafe moving services or National Moving Service, whichever their name is provided me a quote that seemed too good to be true, and yes, that should have been my first warning. Brandon did a great job pulling me in to signing a contract with him during our initial phone call. In the end, I paid close to $2000 over the original “estimate”. My mattresses were delivered soaking wet…not just damp, saturated wet! I was never told that my stuff would go from my home to a loading dock to sit and wait for pick up. I was told it would take 1-3 days for delivery and it took 7. The square footage that Brandon quoted me was only enough to cover 2 bedrooms so more than half my stuff didn’t come with me and I still ended up paying close to $2000 over the original estimate. My movers were Russian and I have nothing against giving people the opportunity to work and live here, but they spoke very very little English. In fact, the delivery guy spoke no English and we had to use his phone to communicate through a translation app. This made an already stressful situation even worse. Let me not forget to mention one hidden fee after another. And the best/worst part of all this is the absolute HORRIBLE customer service. I have text and emailed Brandon and even called him numerous times with no response. When I finally threatened a poor review, he finally called me back and acted like he was sooo sorry for what happened. He asked me to text him pics of the paper work for which I did. That was 2 weeks ago and he has not responded to any further texts or emails from me. If you are planning to move, I highly suggest you do not use this company!! It has been a complete nightmare!
12/2/23: Amerisafe responds to this review and asks me to call them because they have “high standards” what an absolute joke. I have talked to two people and emailed my bill of lading so she could review it and get back to me. That was over 3 weeks ago and I have heard not a word from anyone. Please, if you are planning to move and you are reading this, do not use this company. Save yourself the trouble that will surely follow. This has been the worst case of customer service I have ever experienced. You suck Amerisafe. Read More
Jennifer Jones
2023-10-07
Amerisafe moving services or National Moving Service, whichever their name is provided me a quote that seemed too good to be true, and yes, that should have been my first warning. Brandon did a great job pulling me in to signing a contract with him during our initial phone call. In the end, I paid close to $2000 over the original “estimate”. My mattresses were delivered soaking wet…not just damp, saturated wet! I was never told that my stuff would go from my home to a loading dock to sit and wait for pick up. I was told it would take 1-3 days for delivery and it took 7. The square footage that Brandon quoted me was only enough to cover 2 bedrooms so more than half my stuff didn’t come with me and I still ended up paying close to $2000 over the original estimate. My movers were Russian and I have nothing against giving people the opportunity to work and live here, but they spoke very very little English. In fact, the delivery guy spoke no English and we had to use his phone to communicate through a translation app. This made an already stressful situation even worse. Let me not forget to mention one hidden fee after another. And the best/worst part of all this is the absolute HORRIBLE customer service. I have text and emailed Brandon and even called him numerous times with no response. When I finally threatened a poor review, he finally called me back and acted like he was sooo sorry for what happened. He asked me to text him pics of the paper work for which I did. That was 2 weeks ago and he has not responded to any further texts or emails from me. If you are planning to move, I highly suggest you do not use this company!! It has been a complete nightmare!
12/2/23: Amerisafe responds to this review and asks me to call them because they have “high standards” what an absolute joke. I have talked to two people and emailed my bill of lading so she could review it and get back to me. That was over 3 weeks ago and I have heard not a word from anyone. Please, if you are planning to move and you are reading this, do not use this company. Save yourself the trouble that will surely follow. This has been the worst case of customer service I have ever experienced. You suck Amerisafe. Read More
Alexey Gut
2023-09-06
I hired this company to move my house from OR to TX. Hayk’s transportation was the company assigned to us. Garri and his team helped me with my move. They helped me to finish packing, wrapped all my furniture. My move went very smoothly. Most important for me was the delivery timing since i had to start my new work in TX. I was told that delivery can take up to 30days but after talking to Monch (owner) and explaining my situation, he did exception for me and sent the truck straight to TX. Took 3 days instead of 30. Highly recommended! Thank you Read More
Alexey Gut
2023-09-06
I hired this company to move my house from OR to TX. Hayk’s transportation was the company assigned to us. Garri and his team helped me with my move. They helped me to finish packing, wrapped all my furniture. My move went very smoothly. Most important for me was the delivery timing since i had to start my new work in TX. I was told that delivery can take up to 30days but after talking to Monch (owner) and explaining my situation, he did exception for me and sent the truck straight to TX. Took 3 days instead of 30. Highly recommended! Thank you Read More
Daniel Williams
2023-09-06
I am not one to write reviews, but this was the worst experience. Posting to help others stay away from National Moving Company (Amerisafe Moving Services).
We recently moved from one state to another and decided to contract through a broker. I worked with Brandon Wilson from their sales team. At the time, he seemed super helpful and easy to contact. As soon as the movers came, this all changed. I was never able to get ahold of Brandon again despite his promises of “Not being a hard guy to reach by phone”. Brandon baited and tricked us into using their services. He promised a cost effective estimate and a reasonable delivery window. Brandon promised our goods would be delivered within 4 days and that this timeframe even had extra wiggle room just in case. Our goods took 30 days to arrive. Brandon and their team knew full well about the true delivery window. One person I spoke with even said “We work with Arena Van Lines a lot and it's always at least 21 business days”. I was promised the movers would reach out 4 days before with information and that I was getting a quality company. The movers never called in advance. In addition, the day of the movers were supposed to call me with a 30 minute heads up of when they would arrive, but instead they showed up 2.5 hrs late and without any call. Upon the arrival of the movers, they demanded an extra $3000 more than what Brandon had quoted me even though the estimate had all our items in it. National Moving and Brandon specifically underestimate the size of our objects to make the move seem cheaper. When speaking to other representatives from the company, specifically their supervisor, Jewel Williams, they were unhelpful, rude and always gave a different story. They didn’t take my complaints seriously and talked down to me. At one point, I was told “Don't talk to us until 21 days have passed because we won't do anything until then”. National Moving just auctions off your move to the lowest bidder, regardless of their capability. The company we were stuck with then had no capability to deliver our goods in the desired time frame and National Moving made no attempts to help.
If you learn anything from my mistakes, it is that National Moving is not to be trusted and you should steer clear.
Edit*** After posting this review, National Moving called me and bullied me trying to change my review. They tried to argue and make me feel crazy about what had happened. Read More
Daniel Williams
2023-09-06
I am not one to write reviews, but this was the worst experience. Posting to help others stay away from National Moving Company (Amerisafe Moving Services).
We recently moved from one state to another and decided to contract through a broker. I worked with Brandon Wilson from their sales team. At the time, he seemed super helpful and easy to contact. As soon as the movers came, this all changed. I was never able to get ahold of Brandon again despite his promises of “Not being a hard guy to reach by phone”. Brandon baited and tricked us into using their services. He promised a cost effective estimate and a reasonable delivery window. Brandon promised our goods would be delivered within 4 days and that this timeframe even had extra wiggle room just in case. Our goods took 30 days to arrive. Brandon and their team knew full well about the true delivery window. One person I spoke with even said “We work with Arena Van Lines a lot and it's always at least 21 business days”. I was promised the movers would reach out 4 days before with information and that I was getting a quality company. The movers never called in advance. In addition, the day of the movers were supposed to call me with a 30 minute heads up of when they would arrive, but instead they showed up 2.5 hrs late and without any call. Upon the arrival of the movers, they demanded an extra $3000 more than what Brandon had quoted me even though the estimate had all our items in it. National Moving and Brandon specifically underestimate the size of our objects to make the move seem cheaper. When speaking to other representatives from the company, specifically their supervisor, Jewel Williams, they were unhelpful, rude and always gave a different story. They didn’t take my complaints seriously and talked down to me. At one point, I was told “Don't talk to us until 21 days have passed because we won't do anything until then”. National Moving just auctions off your move to the lowest bidder, regardless of their capability. The company we were stuck with then had no capability to deliver our goods in the desired time frame and National Moving made no attempts to help.
If you learn anything from my mistakes, it is that National Moving is not to be trusted and you should steer clear.
Edit*** After posting this review, National Moving called me and bullied me trying to change my review. They tried to argue and make me feel crazy about what had happened. Read More
Daniel Williams
2023-09-06
I am not one to write reviews, but this was the worst experience. Posting to help others stay away from National Moving Company (Amerisafe Moving Services).
We recently moved from one state to another and decided to contract through a broker. I worked with Brandon Wilson from their sales team. At the time, he seemed super helpful and easy to contact. As soon as the movers came, this all changed. I was never able to get ahold of Brandon again despite his promises of “Not being a hard guy to reach by phone”. Brandon baited and tricked us into using their services. He promised a cost effective estimate and a reasonable delivery window. Brandon promised our goods would be delivered within 4 days and that this timeframe even had extra wiggle room just in case. Our goods took 30 days to arrive. Brandon and their team knew full well about the true delivery window. One person I spoke with even said “We work with Arena Van Lines a lot and it's always at least 21 business days”. I was promised the movers would reach out 4 days before with information and that I was getting a quality company. The movers never called in advance. In addition, the day of the movers were supposed to call me with a 30 minute heads up of when they would arrive, but instead they showed up 2.5 hrs late and without any call. Upon the arrival of the movers, they demanded an extra $3000 more than what Brandon had quoted me even though the estimate had all our items in it. National Moving and Brandon specifically underestimate the size of our objects to make the move seem cheaper. When speaking to other representatives from the company, specifically their supervisor, Jewel Williams, they were unhelpful, rude and always gave a different story. They didn’t take my complaints seriously and talked down to me. At one point, I was told “Don't talk to us until 21 days have passed because we won't do anything until then”. National Moving just auctions off your move to the lowest bidder, regardless of their capability. The company we were stuck with then had no capability to deliver our goods in the desired time frame and National Moving made no attempts to help.
If you learn anything from my mistakes, it is that National Moving is not to be trusted and you should steer clear.
Edit*** After posting this review, National Moving called me and bullied me trying to change my review. They tried to argue and make me feel crazy about what had happened. Read More
Melody Atkinson
2023-09-05
***UPDATE*** half of our belongings are broken and arrived soaking wet. We were told they would arrive at 4pm and they arrived at 10pm and did not finish loading our things until midnight. The men that arrived told me they do not work for Amerisafe or IMovers but that they are random men from Craigslist. They damaged not only the our things they moved but they damaged my apartment by banging things around. PLEASE AVOID THIS COMPANY AT ALL CODTS. An absolute nightmare.
This is a scam. You will be lowballed, they will take a large deposit and then the movers will arrive and give you an extremely large quote. You will need to sign because you need to move and they will pressure you until you have no choice. Then you will get no straight answer from any of the companies they work with. They used to go by National Moving Services. Now I am going to have to wait two weeks for my things AND have to pay double the amount. Good luck getting anyone to respond to your calls and if they do they will be rude and unhelpful. Please vet your movers and do not fall for this scam. Read More
Melody Atkinson
2023-09-05
***UPDATE*** half of our belongings are broken and arrived soaking wet. We were told they would arrive at 4pm and they arrived at 10pm and did not finish loading our things until midnight. The men that arrived told me they do not work for Amerisafe or IMovers but that they are random men from Craigslist. They damaged not only the our things they moved but they damaged my apartment by banging things around. PLEASE AVOID THIS COMPANY AT ALL CODTS. An absolute nightmare.
This is a scam. You will be lowballed, they will take a large deposit and then the movers will arrive and give you an extremely large quote. You will need to sign because you need to move and they will pressure you until you have no choice. Then you will get no straight answer from any of the companies they work with. They used to go by National Moving Services. Now I am going to have to wait two weeks for my things AND have to pay double the amount. Good luck getting anyone to respond to your calls and if they do they will be rude and unhelpful. Please vet your movers and do not fall for this scam. Read More
Melody Atkinson
2023-09-05
***UPDATE*** half of our belongings are broken and arrived soaking wet. We were told they would arrive at 4pm and they arrived at 10pm and did not finish loading our things until midnight. The men that arrived told me they do not work for Amerisafe or IMovers but that they are random men from Craigslist. They damaged not only the our things they moved but they damaged my apartment by banging things around. PLEASE AVOID THIS COMPANY AT ALL CODTS. An absolute nightmare.
This is a scam. You will be lowballed, they will take a large deposit and then the movers will arrive and give you an extremely large quote. You will need to sign because you need to move and they will pressure you until you have no choice. Then you will get no straight answer from any of the companies they work with. They used to go by National Moving Services. Now I am going to have to wait two weeks for my things AND have to pay double the amount. Good luck getting anyone to respond to your calls and if they do they will be rude and unhelpful. Please vet your movers and do not fall for this scam. Read More
Melody Atkinson
2023-09-05
***UPDATE*** half of our belongings are broken and arrived soaking wet. We were told they would arrive at 4pm and they arrived at 10pm and did not finish loading our things until midnight. The men that arrived told me they do not work for Amerisafe or IMovers but that they are random men from Craigslist. They damaged not only the our things they moved but they damaged my apartment by banging things around. PLEASE AVOID THIS COMPANY AT ALL CODTS. An absolute nightmare.
This is a scam. You will be lowballed, they will take a large deposit and then the movers will arrive and give you an extremely large quote. You will need to sign because you need to move and they will pressure you until you have no choice. Then you will get no straight answer from any of the companies they work with. They used to go by National Moving Services. Now I am going to have to wait two weeks for my things AND have to pay double the amount. Good luck getting anyone to respond to your calls and if they do they will be rude and unhelpful. Please vet your movers and do not fall for this scam. Read More
Melody Atkinson
2023-09-05
***UPDATE*** half of our belongings are broken and arrived soaking wet. We were told they would arrive at 4pm and they arrived at 10pm and did not finish loading our things until midnight. The men that arrived told me they do not work for Amerisafe or IMovers but that they are random men from Craigslist. They damaged not only the our things they moved but they damaged my apartment by banging things around. PLEASE AVOID THIS COMPANY AT ALL CODTS. An absolute nightmare.
This is a scam. You will be lowballed, they will take a large deposit and then the movers will arrive and give you an extremely large quote. You will need to sign because you need to move and they will pressure you until you have no choice. Then you will get no straight answer from any of the companies they work with. They used to go by National Moving Services. Now I am going to have to wait two weeks for my things AND have to pay double the amount. Good luck getting anyone to respond to your calls and if they do they will be rude and unhelpful. Please vet your movers and do not fall for this scam. Read More
Melody Atkinson
2023-09-05
***UPDATE*** half of our belongings are broken and arrived soaking wet. We were told they would arrive at 4pm and they arrived at 10pm and did not finish loading our things until midnight. The men that arrived told me they do not work for Amerisafe or IMovers but that they are random men from Craigslist. They damaged not only the our things they moved but they damaged my apartment by banging things around. PLEASE AVOID THIS COMPANY AT ALL CODTS. An absolute nightmare.
This is a scam. You will be lowballed, they will take a large deposit and then the movers will arrive and give you an extremely large quote. You will need to sign because you need to move and they will pressure you until you have no choice. Then you will get no straight answer from any of the companies they work with. They used to go by National Moving Services. Now I am going to have to wait two weeks for my things AND have to pay double the amount. Good luck getting anyone to respond to your calls and if they do they will be rude and unhelpful. Please vet your movers and do not fall for this scam. Read More
Melody Atkinson
2023-09-05
***UPDATE*** half of our belongings are broken and arrived soaking wet. We were told they would arrive at 4pm and they arrived at 10pm and did not finish loading our things until midnight. The men that arrived told me they do not work for Amerisafe or IMovers but that they are random men from Craigslist. They damaged not only the our things they moved but they damaged my apartment by banging things around. PLEASE AVOID THIS COMPANY AT ALL CODTS. An absolute nightmare.
This is a scam. You will be lowballed, they will take a large deposit and then the movers will arrive and give you an extremely large quote. You will need to sign because you need to move and they will pressure you until you have no choice. Then you will get no straight answer from any of the companies they work with. They used to go by National Moving Services. Now I am going to have to wait two weeks for my things AND have to pay double the amount. Good luck getting anyone to respond to your calls and if they do they will be rude and unhelpful. Please vet your movers and do not fall for this scam. Read More
Melody Atkinson
2023-09-05
***UPDATE*** half of our belongings are broken and arrived soaking wet. We were told they would arrive at 4pm and they arrived at 10pm and did not finish loading our things until midnight. The men that arrived told me they do not work for Amerisafe or IMovers but that they are random men from Craigslist. They damaged not only the our things they moved but they damaged my apartment by banging things around. PLEASE AVOID THIS COMPANY AT ALL CODTS. An absolute nightmare.
This is a scam. You will be lowballed, they will take a large deposit and then the movers will arrive and give you an extremely large quote. You will need to sign because you need to move and they will pressure you until you have no choice. Then you will get no straight answer from any of the companies they work with. They used to go by National Moving Services. Now I am going to have to wait two weeks for my things AND have to pay double the amount. Good luck getting anyone to respond to your calls and if they do they will be rude and unhelpful. Please vet your movers and do not fall for this scam. Read More
Melody Atkinson
2023-09-05
***UPDATE*** half of our belongings are broken and arrived soaking wet. We were told they would arrive at 4pm and they arrived at 10pm and did not finish loading our things until midnight. The men that arrived told me they do not work for Amerisafe or IMovers but that they are random men from Craigslist. They damaged not only the our things they moved but they damaged my apartment by banging things around. PLEASE AVOID THIS COMPANY AT ALL CODTS. An absolute nightmare.
This is a scam. You will be lowballed, they will take a large deposit and then the movers will arrive and give you an extremely large quote. You will need to sign because you need to move and they will pressure you until you have no choice. Then you will get no straight answer from any of the companies they work with. They used to go by National Moving Services. Now I am going to have to wait two weeks for my things AND have to pay double the amount. Good luck getting anyone to respond to your calls and if they do they will be rude and unhelpful. Please vet your movers and do not fall for this scam. Read More
Melody Atkinson
2023-09-05
***UPDATE*** half of our belongings are broken and arrived soaking wet. We were told they would arrive at 4pm and they arrived at 10pm and did not finish loading our things until midnight. The men that arrived told me they do not work for Amerisafe or IMovers but that they are random men from Craigslist. They damaged not only the our things they moved but they damaged my apartment by banging things around. PLEASE AVOID THIS COMPANY AT ALL CODTS. An absolute nightmare.
This is a scam. You will be lowballed, they will take a large deposit and then the movers will arrive and give you an extremely large quote. You will need to sign because you need to move and they will pressure you until you have no choice. Then you will get no straight answer from any of the companies they work with. They used to go by National Moving Services. Now I am going to have to wait two weeks for my things AND have to pay double the amount. Good luck getting anyone to respond to your calls and if they do they will be rude and unhelpful. Please vet your movers and do not fall for this scam. Read More
Melody Atkinson
2023-09-05
***UPDATE*** half of our belongings are broken and arrived soaking wet. We were told they would arrive at 4pm and they arrived at 10pm and did not finish loading our things until midnight. The men that arrived told me they do not work for Amerisafe or IMovers but that they are random men from Craigslist. They damaged not only the our things they moved but they damaged my apartment by banging things around. PLEASE AVOID THIS COMPANY AT ALL CODTS. An absolute nightmare.
This is a scam. You will be lowballed, they will take a large deposit and then the movers will arrive and give you an extremely large quote. You will need to sign because you need to move and they will pressure you until you have no choice. Then you will get no straight answer from any of the companies they work with. They used to go by National Moving Services. Now I am going to have to wait two weeks for my things AND have to pay double the amount. Good luck getting anyone to respond to your calls and if they do they will be rude and unhelpful. Please vet your movers and do not fall for this scam. Read More
Melody Atkinson
2023-09-05
***UPDATE*** half of our belongings are broken and arrived soaking wet. We were told they would arrive at 4pm and they arrived at 10pm and did not finish loading our things until midnight. The men that arrived told me they do not work for Amerisafe or IMovers but that they are random men from Craigslist. They damaged not only the our things they moved but they damaged my apartment by banging things around. PLEASE AVOID THIS COMPANY AT ALL CODTS. An absolute nightmare.
This is a scam. You will be lowballed, they will take a large deposit and then the movers will arrive and give you an extremely large quote. You will need to sign because you need to move and they will pressure you until you have no choice. Then you will get no straight answer from any of the companies they work with. They used to go by National Moving Services. Now I am going to have to wait two weeks for my things AND have to pay double the amount. Good luck getting anyone to respond to your calls and if they do they will be rude and unhelpful. Please vet your movers and do not fall for this scam. Read More
Melody Atkinson
2023-09-05
***UPDATE*** half of our belongings are broken and arrived soaking wet. We were told they would arrive at 4pm and they arrived at 10pm and did not finish loading our things until midnight. The men that arrived told me they do not work for Amerisafe or IMovers but that they are random men from Craigslist. They damaged not only the our things they moved but they damaged my apartment by banging things around. PLEASE AVOID THIS COMPANY AT ALL CODTS. An absolute nightmare.
This is a scam. You will be lowballed, they will take a large deposit and then the movers will arrive and give you an extremely large quote. You will need to sign because you need to move and they will pressure you until you have no choice. Then you will get no straight answer from any of the companies they work with. They used to go by National Moving Services. Now I am going to have to wait two weeks for my things AND have to pay double the amount. Good luck getting anyone to respond to your calls and if they do they will be rude and unhelpful. Please vet your movers and do not fall for this scam. Read More
Oliver Karam
2023-09-03
Our moving saga began when we signed a contract with National Moving Services. To our surprise, we later discovered that they share the same website as AmeriSafe Moving Service. However, the real shock came when, without our knowledge or consent, they outsourced our move to Source 1 Movers, a company with a notably low rating.
I am deeply unsatisfied with the services we subsequently received. From the beginning, we were charged for a plethora of boxes, many of which were shockingly under-filled. In one egregious example, expensive wardrobe boxes contained only a single sofa cushion. This is not the level of care and professionalism we were promised or paid for.
The ordeal was exacerbated when Source 1 Movers arrived with three trucks, each containing a mix of our belongings and those of others. It was evident that there was a significant lack of organization as they struggled to identify what was ours versus items from other households. This chaotic approach resulted in the loss of several of our items, including a cooler, adding to our growing list of grievances.
Their lack of regard for our possessions didn't stop there. Carelessness during the move led to considerable paint damage in our staircases and hallways. A meager compensation offer of $175 for "touch-ups" felt almost insulting when juxtaposed against the actual repair costs of $675. Our attempts to communicate with the owner, seeking some form of redress, were met with silence.
To compound the issues, their time management was deplorable. Despite assurances that it would take only 5 hours to offload our belongings, they worked well into the night, not finishing until 11 pm.
In conclusion, our experience with National Moving Services/AmeriSafe Moving Service, and especially with Source 1 Movers, was nothing short of a nightmare. From initial deception, haphazard packing, property damage, lost items, to gross misestimation of time, this move was a masterclass in how not to treat customers. I strongly urge potential clients to think twice before engaging with these companies. Do your research, demand transparency, and consider more reputable alternatives for your moving needs. Read More
Oliver Karam
2023-09-03
Our moving saga began when we signed a contract with National Moving Services. To our surprise, we later discovered that they share the same website as AmeriSafe Moving Service. However, the real shock came when, without our knowledge or consent, they outsourced our move to Source 1 Movers, a company with a notably low rating.
I am deeply unsatisfied with the services we subsequently received. From the beginning, we were charged for a plethora of boxes, many of which were shockingly under-filled. In one egregious example, expensive wardrobe boxes contained only a single sofa cushion. This is not the level of care and professionalism we were promised or paid for.
The ordeal was exacerbated when Source 1 Movers arrived with three trucks, each containing a mix of our belongings and those of others. It was evident that there was a significant lack of organization as they struggled to identify what was ours versus items from other households. This chaotic approach resulted in the loss of several of our items, including a cooler, adding to our growing list of grievances.
Their lack of regard for our possessions didn't stop there. Carelessness during the move led to considerable paint damage in our staircases and hallways. A meager compensation offer of $175 for "touch-ups" felt almost insulting when juxtaposed against the actual repair costs of $675. Our attempts to communicate with the owner, seeking some form of redress, were met with silence.
To compound the issues, their time management was deplorable. Despite assurances that it would take only 5 hours to offload our belongings, they worked well into the night, not finishing until 11 pm.
In conclusion, our experience with National Moving Services/AmeriSafe Moving Service, and especially with Source 1 Movers, was nothing short of a nightmare. From initial deception, haphazard packing, property damage, lost items, to gross misestimation of time, this move was a masterclass in how not to treat customers. I strongly urge potential clients to think twice before engaging with these companies. Do your research, demand transparency, and consider more reputable alternatives for your moving needs. Read More
Oliver Karam
2023-09-03
Our moving saga began when we signed a contract with National Moving Services. To our surprise, we later discovered that they share the same website as AmeriSafe Moving Service. However, the real shock came when, without our knowledge or consent, they outsourced our move to Source 1 Movers, a company with a notably low rating.
I am deeply unsatisfied with the services we subsequently received. From the beginning, we were charged for a plethora of boxes, many of which were shockingly under-filled. In one egregious example, expensive wardrobe boxes contained only a single sofa cushion. This is not the level of care and professionalism we were promised or paid for.
The ordeal was exacerbated when Source 1 Movers arrived with three trucks, each containing a mix of our belongings and those of others. It was evident that there was a significant lack of organization as they struggled to identify what was ours versus items from other households. This chaotic approach resulted in the loss of several of our items, including a cooler, adding to our growing list of grievances.
Their lack of regard for our possessions didn't stop there. Carelessness during the move led to considerable paint damage in our staircases and hallways. A meager compensation offer of $175 for "touch-ups" felt almost insulting when juxtaposed against the actual repair costs of $675. Our attempts to communicate with the owner, seeking some form of redress, were met with silence.
To compound the issues, their time management was deplorable. Despite assurances that it would take only 5 hours to offload our belongings, they worked well into the night, not finishing until 11 pm.
In conclusion, our experience with National Moving Services/AmeriSafe Moving Service, and especially with Source 1 Movers, was nothing short of a nightmare. From initial deception, haphazard packing, property damage, lost items, to gross misestimation of time, this move was a masterclass in how not to treat customers. I strongly urge potential clients to think twice before engaging with these companies. Do your research, demand transparency, and consider more reputable alternatives for your moving needs. Read More
Oliver Karam
2023-09-03
Our moving saga began when we signed a contract with National Moving Services. To our surprise, we later discovered that they share the same website as AmeriSafe Moving Service. However, the real shock came when, without our knowledge or consent, they outsourced our move to Source 1 Movers, a company with a notably low rating.
I am deeply unsatisfied with the services we subsequently received. From the beginning, we were charged for a plethora of boxes, many of which were shockingly under-filled. In one egregious example, expensive wardrobe boxes contained only a single sofa cushion. This is not the level of care and professionalism we were promised or paid for.
The ordeal was exacerbated when Source 1 Movers arrived with three trucks, each containing a mix of our belongings and those of others. It was evident that there was a significant lack of organization as they struggled to identify what was ours versus items from other households. This chaotic approach resulted in the loss of several of our items, including a cooler, adding to our growing list of grievances.
Their lack of regard for our possessions didn't stop there. Carelessness during the move led to considerable paint damage in our staircases and hallways. A meager compensation offer of $175 for "touch-ups" felt almost insulting when juxtaposed against the actual repair costs of $675. Our attempts to communicate with the owner, seeking some form of redress, were met with silence.
To compound the issues, their time management was deplorable. Despite assurances that it would take only 5 hours to offload our belongings, they worked well into the night, not finishing until 11 pm.
In conclusion, our experience with National Moving Services/AmeriSafe Moving Service, and especially with Source 1 Movers, was nothing short of a nightmare. From initial deception, haphazard packing, property damage, lost items, to gross misestimation of time, this move was a masterclass in how not to treat customers. I strongly urge potential clients to think twice before engaging with these companies. Do your research, demand transparency, and consider more reputable alternatives for your moving needs. Read More
Oliver Karam
2023-09-03
Our moving saga began when we signed a contract with National Moving Services. To our surprise, we later discovered that they share the same website as AmeriSafe Moving Service. However, the real shock came when, without our knowledge or consent, they outsourced our move to Source 1 Movers, a company with a notably low rating.
I am deeply unsatisfied with the services we subsequently received. From the beginning, we were charged for a plethora of boxes, many of which were shockingly under-filled. In one egregious example, expensive wardrobe boxes contained only a single sofa cushion. This is not the level of care and professionalism we were promised or paid for.
The ordeal was exacerbated when Source 1 Movers arrived with three trucks, each containing a mix of our belongings and those of others. It was evident that there was a significant lack of organization as they struggled to identify what was ours versus items from other households. This chaotic approach resulted in the loss of several of our items, including a cooler, adding to our growing list of grievances.
Their lack of regard for our possessions didn't stop there. Carelessness during the move led to considerable paint damage in our staircases and hallways. A meager compensation offer of $175 for "touch-ups" felt almost insulting when juxtaposed against the actual repair costs of $675. Our attempts to communicate with the owner, seeking some form of redress, were met with silence.
To compound the issues, their time management was deplorable. Despite assurances that it would take only 5 hours to offload our belongings, they worked well into the night, not finishing until 11 pm.
In conclusion, our experience with National Moving Services/AmeriSafe Moving Service, and especially with Source 1 Movers, was nothing short of a nightmare. From initial deception, haphazard packing, property damage, lost items, to gross misestimation of time, this move was a masterclass in how not to treat customers. I strongly urge potential clients to think twice before engaging with these companies. Do your research, demand transparency, and consider more reputable alternatives for your moving needs. Read More
Oliver Karam
2023-09-03
Our moving saga began when we signed a contract with National Moving Services. To our surprise, we later discovered that they share the same website as AmeriSafe Moving Service. However, the real shock came when, without our knowledge or consent, they outsourced our move to Source 1 Movers, a company with a notably low rating.
I am deeply unsatisfied with the services we subsequently received. From the beginning, we were charged for a plethora of boxes, many of which were shockingly under-filled. In one egregious example, expensive wardrobe boxes contained only a single sofa cushion. This is not the level of care and professionalism we were promised or paid for.
The ordeal was exacerbated when Source 1 Movers arrived with three trucks, each containing a mix of our belongings and those of others. It was evident that there was a significant lack of organization as they struggled to identify what was ours versus items from other households. This chaotic approach resulted in the loss of several of our items, including a cooler, adding to our growing list of grievances.
Their lack of regard for our possessions didn't stop there. Carelessness during the move led to considerable paint damage in our staircases and hallways. A meager compensation offer of $175 for "touch-ups" felt almost insulting when juxtaposed against the actual repair costs of $675. Our attempts to communicate with the owner, seeking some form of redress, were met with silence.
To compound the issues, their time management was deplorable. Despite assurances that it would take only 5 hours to offload our belongings, they worked well into the night, not finishing until 11 pm.
In conclusion, our experience with National Moving Services/AmeriSafe Moving Service, and especially with Source 1 Movers, was nothing short of a nightmare. From initial deception, haphazard packing, property damage, lost items, to gross misestimation of time, this move was a masterclass in how not to treat customers. I strongly urge potential clients to think twice before engaging with these companies. Do your research, demand transparency, and consider more reputable alternatives for your moving needs. Read More
Oliver Karam
2023-09-03
Our moving saga began when we signed a contract with National Moving Services. To our surprise, we later discovered that they share the same website as AmeriSafe Moving Service. However, the real shock came when, without our knowledge or consent, they outsourced our move to Source 1 Movers, a company with a notably low rating.
I am deeply unsatisfied with the services we subsequently received. From the beginning, we were charged for a plethora of boxes, many of which were shockingly under-filled. In one egregious example, expensive wardrobe boxes contained only a single sofa cushion. This is not the level of care and professionalism we were promised or paid for.
The ordeal was exacerbated when Source 1 Movers arrived with three trucks, each containing a mix of our belongings and those of others. It was evident that there was a significant lack of organization as they struggled to identify what was ours versus items from other households. This chaotic approach resulted in the loss of several of our items, including a cooler, adding to our growing list of grievances.
Their lack of regard for our possessions didn't stop there. Carelessness during the move led to considerable paint damage in our staircases and hallways. A meager compensation offer of $175 for "touch-ups" felt almost insulting when juxtaposed against the actual repair costs of $675. Our attempts to communicate with the owner, seeking some form of redress, were met with silence.
To compound the issues, their time management was deplorable. Despite assurances that it would take only 5 hours to offload our belongings, they worked well into the night, not finishing until 11 pm.
In conclusion, our experience with National Moving Services/AmeriSafe Moving Service, and especially with Source 1 Movers, was nothing short of a nightmare. From initial deception, haphazard packing, property damage, lost items, to gross misestimation of time, this move was a masterclass in how not to treat customers. I strongly urge potential clients to think twice before engaging with these companies. Do your research, demand transparency, and consider more reputable alternatives for your moving needs. Read More
Oliver Karam
2023-09-03
Our moving saga began when we signed a contract with National Moving Services. To our surprise, we later discovered that they share the same website as AmeriSafe Moving Service. However, the real shock came when, without our knowledge or consent, they outsourced our move to Source 1 Movers, a company with a notably low rating.
I am deeply unsatisfied with the services we subsequently received. From the beginning, we were charged for a plethora of boxes, many of which were shockingly under-filled. In one egregious example, expensive wardrobe boxes contained only a single sofa cushion. This is not the level of care and professionalism we were promised or paid for.
The ordeal was exacerbated when Source 1 Movers arrived with three trucks, each containing a mix of our belongings and those of others. It was evident that there was a significant lack of organization as they struggled to identify what was ours versus items from other households. This chaotic approach resulted in the loss of several of our items, including a cooler, adding to our growing list of grievances.
Their lack of regard for our possessions didn't stop there. Carelessness during the move led to considerable paint damage in our staircases and hallways. A meager compensation offer of $175 for "touch-ups" felt almost insulting when juxtaposed against the actual repair costs of $675. Our attempts to communicate with the owner, seeking some form of redress, were met with silence.
To compound the issues, their time management was deplorable. Despite assurances that it would take only 5 hours to offload our belongings, they worked well into the night, not finishing until 11 pm.
In conclusion, our experience with National Moving Services/AmeriSafe Moving Service, and especially with Source 1 Movers, was nothing short of a nightmare. From initial deception, haphazard packing, property damage, lost items, to gross misestimation of time, this move was a masterclass in how not to treat customers. I strongly urge potential clients to think twice before engaging with these companies. Do your research, demand transparency, and consider more reputable alternatives for your moving needs. Read More
Jennifer Rich
2023-08-19
This brokerage is a joke. Got a quote and told them the dates I needed to set up my move for. Couldn’t get anyone to call me back then to set up my move. Someone finally called me and left me a message to and said my move was set for a date that was outside of the dates requested. Tried to cancel move at that time when they then called me back that the move would take place on date requested. No one then called me to give me time of scheduled move. Finally the day of move at 12:01pm someone called to tell me that movers would be there between 12-4. When movers finally showed up they quoted me more than double my estimate. They said too that they were having to pack some of my things (which I’m not even sure what that was) I was told they would have blankets and wraps for my furniture which they had none of. The guy sat on the truck there was nothing being labeled or inventoried. I call this broker back to cancel the service… this all seemed like a big scam. They said I would have to pay 30% since some things had been packed. Paid the guy through zelle as requested and he would not allow my things to be unpacked. He refused to pay the guys he hired to move the stuff for him in the truck. I was told that there was not even going to be enough space in the truck for my items. I was informed that the guys that were loading were told to not worry about there not being enough room. The cops were called and the guy refused to allow the few items that had been loaded to be unloaded. This guy was very shady and would not recommend him Sanad Moving LLC (unmarked truck) or this company for anyone at all. Be very aware! No one ever explained any hidden cost and that if I wanted my items by a specific date it would be an extra $1000. I was told when given my quote for the move that the only thing that would change my cost was if I had a baby elephant or a piano that I had not told them about! Read More
Jennifer Rich
2023-08-19
This brokerage is a joke. Got a quote and told them the dates I needed to set up my move for. Couldn’t get anyone to call me back then to set up my move. Someone finally called me and left me a message to and said my move was set for a date that was outside of the dates requested. Tried to cancel move at that time when they then called me back that the move would take place on date requested. No one then called me to give me time of scheduled move. Finally the day of move at 12:01pm someone called to tell me that movers would be there between 12-4. When movers finally showed up they quoted me more than double my estimate. They said too that they were having to pack some of my things (which I’m not even sure what that was) I was told they would have blankets and wraps for my furniture which they had none of. The guy sat on the truck there was nothing being labeled or inventoried. I call this broker back to cancel the service… this all seemed like a big scam. They said I would have to pay 30% since some things had been packed. Paid the guy through zelle as requested and he would not allow my things to be unpacked. He refused to pay the guys he hired to move the stuff for him in the truck. I was told that there was not even going to be enough space in the truck for my items. I was informed that the guys that were loading were told to not worry about there not being enough room. The cops were called and the guy refused to allow the few items that had been loaded to be unloaded. This guy was very shady and would not recommend him Sanad Moving LLC (unmarked truck) or this company for anyone at all. Be very aware! No one ever explained any hidden cost and that if I wanted my items by a specific date it would be an extra $1000. I was told when given my quote for the move that the only thing that would change my cost was if I had a baby elephant or a piano that I had not told them about! Read More
Jennifer Rich
2023-08-19
This brokerage is a joke. Got a quote and told them the dates I needed to set up my move for. Couldn’t get anyone to call me back then to set up my move. Someone finally called me and left me a message to and said my move was set for a date that was outside of the dates requested. Tried to cancel move at that time when they then called me back that the move would take place on date requested. No one then called me to give me time of scheduled move. Finally the day of move at 12:01pm someone called to tell me that movers would be there between 12-4. When movers finally showed up they quoted me more than double my estimate. They said too that they were having to pack some of my things (which I’m not even sure what that was) I was told they would have blankets and wraps for my furniture which they had none of. The guy sat on the truck there was nothing being labeled or inventoried. I call this broker back to cancel the service… this all seemed like a big scam. They said I would have to pay 30% since some things had been packed. Paid the guy through zelle as requested and he would not allow my things to be unpacked. He refused to pay the guys he hired to move the stuff for him in the truck. I was told that there was not even going to be enough space in the truck for my items. I was informed that the guys that were loading were told to not worry about there not being enough room. The cops were called and the guy refused to allow the few items that had been loaded to be unloaded. This guy was very shady and would not recommend him Sanad Moving LLC (unmarked truck) or this company for anyone at all. Be very aware! No one ever explained any hidden cost and that if I wanted my items by a specific date it would be an extra $1000. I was told when given my quote for the move that the only thing that would change my cost was if I had a baby elephant or a piano that I had not told them about! Read More
Michal SM
2023-08-15
This was the most ridiculous business we've had the displeasure of working with. They charged $1400+ for non-existent customer service to orchestrate the worst move ever. No one answers the phone. You'll never talk to the broker you signed with. They send random who-knows to pick up your things and expects YOU to call THEM if what the random movers charge is different from what the original quote was. When you try to get resolution or answers be prepared to be talked-over and hung up on and "That's your problem, it's not our fault you didn't read your contract". It took 2+ weeks for household goods to be moved from one state to another (which the tv had water dripping from it and other items damaged!), but will schmooze you to get your contract as though it should only be a "few days". Why, as a customer, am I calling Vanguard to find my things when I paid for a broker?? It's scam. Had to fork over an additional $1700+ for them to unload the items. Their name changed from National Moving Services to AmeriSafe Moving Services. Both companies are shady and will gladly take full advantage of you in the end - and especially if you're elderly and trusting. RUN from these people! Read the reviews. You've been warned. Read More
Michal SM
2023-08-15
This was the most ridiculous business we've had the displeasure of working with. They charged $1400+ for non-existent customer service to orchestrate the worst move ever. No one answers the phone. You'll never talk to the broker you signed with. They send random who-knows to pick up your things and expects YOU to call THEM if what the random movers charge is different from what the original quote was. When you try to get resolution or answers be prepared to be talked-over and hung up on and "That's your problem, it's not our fault you didn't read your contract". It took 2+ weeks for household goods to be moved from one state to another (which the tv had water dripping from it and other items damaged!), but will schmooze you to get your contract as though it should only be a "few days". Why, as a customer, am I calling Vanguard to find my things when I paid for a broker?? It's scam. Had to fork over an additional $1700+ for them to unload the items. Their name changed from National Moving Services to AmeriSafe Moving Services. Both companies are shady and will gladly take full advantage of you in the end - and especially if you're elderly and trusting. RUN from these people! Read the reviews. You've been warned. Read More
Michal SM
2023-08-15
This was the most ridiculous business we've had the displeasure of working with. They charged $1400+ for non-existent customer service to orchestrate the worst move ever. No one answers the phone. You'll never talk to the broker you signed with. They send random who-knows to pick up your things and expects YOU to call THEM if what the random movers charge is different from what the original quote was. When you try to get resolution or answers be prepared to be talked-over and hung up on and "That's your problem, it's not our fault you didn't read your contract". It took 2+ weeks for household goods to be moved from one state to another (which the tv had water dripping from it and other items damaged!), but will schmooze you to get your contract as though it should only be a "few days". Why, as a customer, am I calling Vanguard to find my things when I paid for a broker?? It's scam. Had to fork over an additional $1700+ for them to unload the items. Their name changed from National Moving Services to AmeriSafe Moving Services. Both companies are shady and will gladly take full advantage of you in the end - and especially if you're elderly and trusting. RUN from these people! Read the reviews. You've been warned. Read More
Michal SM
2023-08-15
This was the most ridiculous business we've had the displeasure of working with. They charged $1400+ for non-existent customer service to orchestrate the worst move ever. No one answers the phone. You'll never talk to the broker you signed with. They send random who-knows to pick up your things and expects YOU to call THEM if what the random movers charge is different from what the original quote was. When you try to get resolution or answers be prepared to be talked-over and hung up on and "That's your problem, it's not our fault you didn't read your contract". It took 2+ weeks for household goods to be moved from one state to another (which the tv had water dripping from it and other items damaged!), but will schmooze you to get your contract as though it should only be a "few days". Why, as a customer, am I calling Vanguard to find my things when I paid for a broker?? It's scam. Had to fork over an additional $1700+ for them to unload the items. Their name changed from National Moving Services to AmeriSafe Moving Services. Both companies are shady and will gladly take full advantage of you in the end - and especially if you're elderly and trusting. RUN from these people! Read the reviews. You've been warned. Read More
Michal SM
2023-08-15
This was the most ridiculous business we've had the displeasure of working with. They charged $1400+ for non-existent customer service to orchestrate the worst move ever. No one answers the phone. You'll never talk to the broker you signed with. They send random who-knows to pick up your things and expects YOU to call THEM if what the random movers charge is different from what the original quote was. When you try to get resolution or answers be prepared to be talked-over and hung up on and "That's your problem, it's not our fault you didn't read your contract". It took 2+ weeks for household goods to be moved from one state to another (which the tv had water dripping from it and other items damaged!), but will schmooze you to get your contract as though it should only be a "few days". Why, as a customer, am I calling Vanguard to find my things when I paid for a broker?? It's scam. Had to fork over an additional $1700+ for them to unload the items. Their name changed from National Moving Services to AmeriSafe Moving Services. Both companies are shady and will gladly take full advantage of you in the end - and especially if you're elderly and trusting. RUN from these people! Read the reviews. You've been warned. Read More
Rosanna Mason
2023-07-19
My mother used this company and from day one it has been HELL. They tell you what you want to hear and pressure you into signing. I get the tactics, but at least follow through. She was moving across the country and was told they would help her pack her house. When the movers arrived, 2 days late, they told her they were only there to ship, not pack.
After weeks of waiting to hear when all of her personal belongings would be delivered she was told they were still waiting on a truck and didn't have anyone available to deliver yet. Hours later she received a call that they would be there the next day. It takes longer than that to drive across the country. A blatant lie. BEST PART coming up. Her belongings arrive and look like they have been in the bottom of a ship traveling across the ocean. Oh, and she is missing boxes. All of her china is broken, David Winter cottages damaged and the priceless beanie babies she and my sister collected have just disappeared.
The moving company, as well as the trucking company, Top Quality Moving, are a complete scam. I'm sure my mother will continue to get the run around from them with no resolve. Years of collections and memories are either gone or destroyed. I hope that if nothing else, all we get in return is someone to read this and be saved from the HELL we have been through. Read More
Rosanna Mason
2023-07-19
My mother used this company and from day one it has been HELL. They tell you what you want to hear and pressure you into signing. I get the tactics, but at least follow through. She was moving across the country and was told they would help her pack her house. When the movers arrived, 2 days late, they told her they were only there to ship, not pack.
After weeks of waiting to hear when all of her personal belongings would be delivered she was told they were still waiting on a truck and didn't have anyone available to deliver yet. Hours later she received a call that they would be there the next day. It takes longer than that to drive across the country. A blatant lie. BEST PART coming up. Her belongings arrive and look like they have been in the bottom of a ship traveling across the ocean. Oh, and she is missing boxes. All of her china is broken, David Winter cottages damaged and the priceless beanie babies she and my sister collected have just disappeared.
The moving company, as well as the trucking company, Top Quality Moving, are a complete scam. I'm sure my mother will continue to get the run around from them with no resolve. Years of collections and memories are either gone or destroyed. I hope that if nothing else, all we get in return is someone to read this and be saved from the HELL we have been through. Read More
Rosanna Mason
2023-07-19
My mother used this company and from day one it has been HELL. They tell you what you want to hear and pressure you into signing. I get the tactics, but at least follow through. She was moving across the country and was told they would help her pack her house. When the movers arrived, 2 days late, they told her they were only there to ship, not pack.
After weeks of waiting to hear when all of her personal belongings would be delivered she was told they were still waiting on a truck and didn't have anyone available to deliver yet. Hours later she received a call that they would be there the next day. It takes longer than that to drive across the country. A blatant lie. BEST PART coming up. Her belongings arrive and look like they have been in the bottom of a ship traveling across the ocean. Oh, and she is missing boxes. All of her china is broken, David Winter cottages damaged and the priceless beanie babies she and my sister collected have just disappeared.
The moving company, as well as the trucking company, Top Quality Moving, are a complete scam. I'm sure my mother will continue to get the run around from them with no resolve. Years of collections and memories are either gone or destroyed. I hope that if nothing else, all we get in return is someone to read this and be saved from the HELL we have been through. Read More
S Jewell
2023-06-27
National Moving Services Inc Del Ray Beach Fl sent a unprofressional man,child Michael K who did nothing other than belittle his team verbally the team beoke lamp shades , antique china,cabinet bevalles glass door that,i vad a,custom crate that,was to be used & wasnt. Thwy,brought 1 boz truck for a 3/2 1750sq dt home & left half the house at old address unless i paid another $4500! Robert took my initial order request so i was quite specific of sq ft & rooms...they showed up with a box truck that i had filled as they couldnt pack /stack boxes the other box rruck was containing materials & i could only have 1/4 use,of,it which is apparently a washer& dryer.
The packing materials where mostly mine BUT inspead of covering table tops tjey used my wool sweaters & their tape!! Left my house with their trash strewn about tje,floor of my home i was leaving as well as outside on my lawn insread of taking it with them. Any windows,they opened tjey didnt close when they left & in general unprofressional. I am the customer -The ONLY good thing was a profressional office contact (Kim) who did what she could from her office. In general i oaid 12k + for broken, extremely unprofressional Run the,other way! Read More
S Jewell
2023-06-27
National Moving Services Inc Del Ray Beach Fl sent a unprofressional man,child Michael K who did nothing other than belittle his team verbally the team beoke lamp shades , antique china,cabinet bevalles glass door that,i vad a,custom crate that,was to be used & wasnt. Thwy,brought 1 boz truck for a 3/2 1750sq dt home & left half the house at old address unless i paid another $4500! Robert took my initial order request so i was quite specific of sq ft & rooms...they showed up with a box truck that i had filled as they couldnt pack /stack boxes the other box rruck was containing materials & i could only have 1/4 use,of,it which is apparently a washer& dryer.
The packing materials where mostly mine BUT inspead of covering table tops tjey used my wool sweaters & their tape!! Left my house with their trash strewn about tje,floor of my home i was leaving as well as outside on my lawn insread of taking it with them. Any windows,they opened tjey didnt close when they left & in general unprofressional. I am the customer -The ONLY good thing was a profressional office contact (Kim) who did what she could from her office. In general i oaid 12k + for broken, extremely unprofressional Run the,other way! Read More
Ronnie Grant
2023-04-05
I used this company a while ago, I would highly recommend that you please stay away. Everything the broker said was a lie. I traveled from Louisiana to Virginia and they said a week. It was over a month before I got my stuff and half of it was either broken or missing. To make matters worse the mover tried to pay me off saying well I can give you some money back. Again stay away unless you want to use your insurance company. When trying to call nationwide on the issue they wanted nothing to do with it. Again stay away but if you got stuff to spare go for it. Read More
Ronnie Grant
2023-04-05
I used this company a while ago, I would highly recommend that you please stay away. Everything the broker said was a lie. I traveled from Louisiana to Virginia and they said a week. It was over a month before I got my stuff and half of it was either broken or missing. To make matters worse the mover tried to pay me off saying well I can give you some money back. Again stay away unless you want to use your insurance company. When trying to call nationwide on the issue they wanted nothing to do with it. Again stay away but if you got stuff to spare go for it. Read More
Ronnie Grant
2023-04-05
I used this company a while ago, I would highly recommend that you please stay away. Everything the broker said was a lie. I traveled from Louisiana to Virginia and they said a week. It was over a month before I got my stuff and half of it was either broken or missing. To make matters worse the mover tried to pay me off saying well I can give you some money back. Again stay away unless you want to use your insurance company. When trying to call nationwide on the issue they wanted nothing to do with it. Again stay away but if you got stuff to spare go for it. Read More
Ronnie Grant
2023-04-05
I used this company a while ago, I would highly recommend that you please stay away. Everything the broker said was a lie. I traveled from Louisiana to Virginia and they said a week. It was over a month before I got my stuff and half of it was either broken or missing. To make matters worse the mover tried to pay me off saying well I can give you some money back. Again stay away unless you want to use your insurance company. When trying to call nationwide on the issue they wanted nothing to do with it. Again stay away but if you got stuff to spare go for it. Read More
Ronnie Grant
2023-04-05
I used this company a while ago, I would highly recommend that you please stay away. Everything the broker said was a lie. I traveled from Louisiana to Virginia and they said a week. It was over a month before I got my stuff and half of it was either broken or missing. To make matters worse the mover tried to pay me off saying well I can give you some money back. Again stay away unless you want to use your insurance company. When trying to call nationwide on the issue they wanted nothing to do with it. Again stay away but if you got stuff to spare go for it. Read More
Ramona Duff
2023-02-08
DO NOT RECOMMEND. Even if it seems like you're getting a good deal (which is misleading, when it actually becomes time to pay), AVOID these movers and find another team. They apparently are only brokers and not an actual moving company themselves . For us it was Cobra Van Lines. I was not told this in the beginning but once Cobra came to load up our things in Libertyville that’s where the miscommunication began. They were a day late and as we needed to vacate our home we were in a bind and HAD to pay the extra money to move. I contacted Ben Grayson who I was communicating with at nationwide who assured me that he would have his manager “look into it”. I then questioned him whether I should communicate with him or with Cobra and he again assured me that he would handle things. Nonetheless, we had to pay the extra $8,000 over our initial quote and communication from Nationwide ended. We were in Cobras hands now.
For our move from Chicago to Austin, this company managed to lose half of a crib that we had raised our two boys in, and had saved it for our first grandchild who had just been born. From a sentimental perspective, this was devastating to my husband and I. In retrospect, based on conversations we had with them after they picked up our belongings from our old home, it seems like they managed to lose the crib pieces almost immediately. They also managed to lose my husband's 6’ ladder, and break several other items in transit.
“Anderson“, the driver who delivered our goods took pictures of everything that was broken and assured us that he would forward them to his manager. Also, “Anderson” arrived at our home in Texas at 3:30 pm to unload a 5 bedroom house of goods with only one other helper. My husband and I were also recruited to unload, as it was getting dark and late in the evening. “Anderson” and his helper were efficient with unloading (several items were left unpacked in the garage as they were going on to our son’s house, so we didn’t realize then that half the crib was missing until several weeks later), but we didn’t pay close to $20,000 to have to unload our belongings!! Texts to “Anderson” went unanswered and no reply was ever received from Cobra after listing all the things that were either missing or broken. Items broken that had pictures taken and itemized on the moving form included: the above mentioned missing 6’ ladder, a charcoal grill table and base, rocking chair, kitchen chair, bed frame, bedroom armoire, among other things not recorded because we were too busy helping to unload!!
NO apology or form of compensation was offered. Do yourself a favor and don't repeat our mistake trusting this incompetent team! Read More
Ramona Duff
2023-02-08
DO NOT RECOMMEND. Even if it seems like you're getting a good deal (which is misleading, when it actually becomes time to pay), AVOID these movers and find another team. They apparently are only brokers and not an actual moving company themselves . For us it was Cobra Van Lines. I was not told this in the beginning but once Cobra came to load up our things in Libertyville that’s where the miscommunication began. They were a day late and as we needed to vacate our home we were in a bind and HAD to pay the extra money to move. I contacted Ben Grayson who I was communicating with at nationwide who assured me that he would have his manager “look into it”. I then questioned him whether I should communicate with him or with Cobra and he again assured me that he would handle things. Nonetheless, we had to pay the extra $8,000 over our initial quote and communication from Nationwide ended. We were in Cobras hands now.
For our move from Chicago to Austin, this company managed to lose half of a crib that we had raised our two boys in, and had saved it for our first grandchild who had just been born. From a sentimental perspective, this was devastating to my husband and I. In retrospect, based on conversations we had with them after they picked up our belongings from our old home, it seems like they managed to lose the crib pieces almost immediately. They also managed to lose my husband's 6’ ladder, and break several other items in transit.
“Anderson“, the driver who delivered our goods took pictures of everything that was broken and assured us that he would forward them to his manager. Also, “Anderson” arrived at our home in Texas at 3:30 pm to unload a 5 bedroom house of goods with only one other helper. My husband and I were also recruited to unload, as it was getting dark and late in the evening. “Anderson” and his helper were efficient with unloading (several items were left unpacked in the garage as they were going on to our son’s house, so we didn’t realize then that half the crib was missing until several weeks later), but we didn’t pay close to $20,000 to have to unload our belongings!! Texts to “Anderson” went unanswered and no reply was ever received from Cobra after listing all the things that were either missing or broken. Items broken that had pictures taken and itemized on the moving form included: the above mentioned missing 6’ ladder, a charcoal grill table and base, rocking chair, kitchen chair, bed frame, bedroom armoire, among other things not recorded because we were too busy helping to unload!!
NO apology or form of compensation was offered. Do yourself a favor and don't repeat our mistake trusting this incompetent team! Read More
Ramona Duff
2023-02-08
DO NOT RECOMMEND. Even if it seems like you're getting a good deal (which is misleading, when it actually becomes time to pay), AVOID these movers and find another team. They apparently are only brokers and not an actual moving company themselves . For us it was Cobra Van Lines. I was not told this in the beginning but once Cobra came to load up our things in Libertyville that’s where the miscommunication began. They were a day late and as we needed to vacate our home we were in a bind and HAD to pay the extra money to move. I contacted Ben Grayson who I was communicating with at nationwide who assured me that he would have his manager “look into it”. I then questioned him whether I should communicate with him or with Cobra and he again assured me that he would handle things. Nonetheless, we had to pay the extra $8,000 over our initial quote and communication from Nationwide ended. We were in Cobras hands now.
For our move from Chicago to Austin, this company managed to lose half of a crib that we had raised our two boys in, and had saved it for our first grandchild who had just been born. From a sentimental perspective, this was devastating to my husband and I. In retrospect, based on conversations we had with them after they picked up our belongings from our old home, it seems like they managed to lose the crib pieces almost immediately. They also managed to lose my husband's 6’ ladder, and break several other items in transit.
“Anderson“, the driver who delivered our goods took pictures of everything that was broken and assured us that he would forward them to his manager. Also, “Anderson” arrived at our home in Texas at 3:30 pm to unload a 5 bedroom house of goods with only one other helper. My husband and I were also recruited to unload, as it was getting dark and late in the evening. “Anderson” and his helper were efficient with unloading (several items were left unpacked in the garage as they were going on to our son’s house, so we didn’t realize then that half the crib was missing until several weeks later), but we didn’t pay close to $20,000 to have to unload our belongings!! Texts to “Anderson” went unanswered and no reply was ever received from Cobra after listing all the things that were either missing or broken. Items broken that had pictures taken and itemized on the moving form included: the above mentioned missing 6’ ladder, a charcoal grill table and base, rocking chair, kitchen chair, bed frame, bedroom armoire, among other things not recorded because we were too busy helping to unload!!
NO apology or form of compensation was offered. Do yourself a favor and don't repeat our mistake trusting this incompetent team! Read More
Ramona Duff
2023-02-08
DO NOT RECOMMEND. Even if it seems like you're getting a good deal (which is misleading, when it actually becomes time to pay), AVOID these movers and find another team. They apparently are only brokers and not an actual moving company themselves . For us it was Cobra Van Lines. I was not told this in the beginning but once Cobra came to load up our things in Libertyville that’s where the miscommunication began. They were a day late and as we needed to vacate our home we were in a bind and HAD to pay the extra money to move. I contacted Ben Grayson who I was communicating with at nationwide who assured me that he would have his manager “look into it”. I then questioned him whether I should communicate with him or with Cobra and he again assured me that he would handle things. Nonetheless, we had to pay the extra $8,000 over our initial quote and communication from Nationwide ended. We were in Cobras hands now.
For our move from Chicago to Austin, this company managed to lose half of a crib that we had raised our two boys in, and had saved it for our first grandchild who had just been born. From a sentimental perspective, this was devastating to my husband and I. In retrospect, based on conversations we had with them after they picked up our belongings from our old home, it seems like they managed to lose the crib pieces almost immediately. They also managed to lose my husband's 6’ ladder, and break several other items in transit.
“Anderson“, the driver who delivered our goods took pictures of everything that was broken and assured us that he would forward them to his manager. Also, “Anderson” arrived at our home in Texas at 3:30 pm to unload a 5 bedroom house of goods with only one other helper. My husband and I were also recruited to unload, as it was getting dark and late in the evening. “Anderson” and his helper were efficient with unloading (several items were left unpacked in the garage as they were going on to our son’s house, so we didn’t realize then that half the crib was missing until several weeks later), but we didn’t pay close to $20,000 to have to unload our belongings!! Texts to “Anderson” went unanswered and no reply was ever received from Cobra after listing all the things that were either missing or broken. Items broken that had pictures taken and itemized on the moving form included: the above mentioned missing 6’ ladder, a charcoal grill table and base, rocking chair, kitchen chair, bed frame, bedroom armoire, among other things not recorded because we were too busy helping to unload!!
NO apology or form of compensation was offered. Do yourself a favor and don't repeat our mistake trusting this incompetent team! Read More
Ramona Duff
2023-02-08
DO NOT RECOMMEND. Even if it seems like you're getting a good deal (which is misleading, when it actually becomes time to pay), AVOID these movers and find another team. They apparently are only brokers and not an actual moving company themselves . For us it was Cobra Van Lines. I was not told this in the beginning but once Cobra came to load up our things in Libertyville that’s where the miscommunication began. They were a day late and as we needed to vacate our home we were in a bind and HAD to pay the extra money to move. I contacted Ben Grayson who I was communicating with at nationwide who assured me that he would have his manager “look into it”. I then questioned him whether I should communicate with him or with Cobra and he again assured me that he would handle things. Nonetheless, we had to pay the extra $8,000 over our initial quote and communication from Nationwide ended. We were in Cobras hands now.
For our move from Chicago to Austin, this company managed to lose half of a crib that we had raised our two boys in, and had saved it for our first grandchild who had just been born. From a sentimental perspective, this was devastating to my husband and I. In retrospect, based on conversations we had with them after they picked up our belongings from our old home, it seems like they managed to lose the crib pieces almost immediately. They also managed to lose my husband's 6’ ladder, and break several other items in transit.
“Anderson“, the driver who delivered our goods took pictures of everything that was broken and assured us that he would forward them to his manager. Also, “Anderson” arrived at our home in Texas at 3:30 pm to unload a 5 bedroom house of goods with only one other helper. My husband and I were also recruited to unload, as it was getting dark and late in the evening. “Anderson” and his helper were efficient with unloading (several items were left unpacked in the garage as they were going on to our son’s house, so we didn’t realize then that half the crib was missing until several weeks later), but we didn’t pay close to $20,000 to have to unload our belongings!! Texts to “Anderson” went unanswered and no reply was ever received from Cobra after listing all the things that were either missing or broken. Items broken that had pictures taken and itemized on the moving form included: the above mentioned missing 6’ ladder, a charcoal grill table and base, rocking chair, kitchen chair, bed frame, bedroom armoire, among other things not recorded because we were too busy helping to unload!!
NO apology or form of compensation was offered. Do yourself a favor and don't repeat our mistake trusting this incompetent team! Read More
Brittany Cowan
2023-01-22
Would love to give -5 stars, but unfortunately that’s not an option. All around a horrible experience. Started with the estimates being inaccurate. First estimate was $1700 so that’s why I chose the company, but ended up costing me over $6000. Movers didn’t show up when they were supposed to, slept when they were supposed to be moving my stuff out, damaged almost every piece of furniture they took, and then ended up not taking all the stuff they were supposed to because “the truck was full”. They then didn’t bring the stuff when they were supposed to, damaged my new home, and left 2 boxes on the truck after they left. Tried to call Nationwide just to talk to someone and let them know how bad this experience was, but no one even bothered to call me back. Don’t waste your time or your money. Go with someone that actually looks at your stuff before giving you an estimate because their estimates and movers are just a joke. The pics are just some of the nightmare. Read More
Brittany Cowan
2023-01-22
Would love to give -5 stars, but unfortunately that’s not an option. All around a horrible experience. Started with the estimates being inaccurate. First estimate was $1700 so that’s why I chose the company, but ended up costing me over $6000. Movers didn’t show up when they were supposed to, slept when they were supposed to be moving my stuff out, damaged almost every piece of furniture they took, and then ended up not taking all the stuff they were supposed to because “the truck was full”. They then didn’t bring the stuff when they were supposed to, damaged my new home, and left 2 boxes on the truck after they left. Tried to call Nationwide just to talk to someone and let them know how bad this experience was, but no one even bothered to call me back. Don’t waste your time or your money. Go with someone that actually looks at your stuff before giving you an estimate because their estimates and movers are just a joke. The pics are just some of the nightmare. Read More
Brittany Cowan
2023-01-22
Would love to give -5 stars, but unfortunately that’s not an option. All around a horrible experience. Started with the estimates being inaccurate. First estimate was $1700 so that’s why I chose the company, but ended up costing me over $6000. Movers didn’t show up when they were supposed to, slept when they were supposed to be moving my stuff out, damaged almost every piece of furniture they took, and then ended up not taking all the stuff they were supposed to because “the truck was full”. They then didn’t bring the stuff when they were supposed to, damaged my new home, and left 2 boxes on the truck after they left. Tried to call Nationwide just to talk to someone and let them know how bad this experience was, but no one even bothered to call me back. Don’t waste your time or your money. Go with someone that actually looks at your stuff before giving you an estimate because their estimates and movers are just a joke. The pics are just some of the nightmare. Read More
Brittany Cowan
2023-01-22
Would love to give -5 stars, but unfortunately that’s not an option. All around a horrible experience. Started with the estimates being inaccurate. First estimate was $1700 so that’s why I chose the company, but ended up costing me over $6000. Movers didn’t show up when they were supposed to, slept when they were supposed to be moving my stuff out, damaged almost every piece of furniture they took, and then ended up not taking all the stuff they were supposed to because “the truck was full”. They then didn’t bring the stuff when they were supposed to, damaged my new home, and left 2 boxes on the truck after they left. Tried to call Nationwide just to talk to someone and let them know how bad this experience was, but no one even bothered to call me back. Don’t waste your time or your money. Go with someone that actually looks at your stuff before giving you an estimate because their estimates and movers are just a joke. The pics are just some of the nightmare. Read More
Jonathan Sosis
2022-12-23
SCAM. DO NOT USE. They’re buying positive reviews on here. This company lies to get your business. THEY ARE A BROKER, NOT A MOVING COMPANY. They give you a low price, then find the moving company that will move you for the cheapest so they make the most profit. Then you’re at the moving companies mercy who will add additional charges. My move was $1,200 more than their quote. I called to get only $400 of it back because of a ridiculous charge from the mover and now have a recorded conversation one of their employees Stephen Reagle losing his mind after I refused to send him the text exchange with his sales person (for legal reasons). He started crying and saying I’m a “dumb liberal.” 🙄 It’s the worst most bizarre company I’ve ever unfortunately dealt with. The moving company also just left it in the hallway. STAY AWAY. Read More
Jonathan Sosis
2022-12-23
SCAM. DO NOT USE. They’re buying positive reviews on here. This company lies to get your business. THEY ARE A BROKER, NOT A MOVING COMPANY. They give you a low price, then find the moving company that will move you for the cheapest so they make the most profit. Then you’re at the moving companies mercy who will add additional charges. My move was $1,200 more than their quote. I called to get only $400 of it back because of a ridiculous charge from the mover and now have a recorded conversation one of their employees Stephen Reagle losing his mind after I refused to send him the text exchange with his sales person (for legal reasons). He started crying and saying I’m a “dumb liberal.” 🙄 It’s the worst most bizarre company I’ve ever unfortunately dealt with. The moving company also just left it in the hallway. STAY AWAY. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Loretta Guyett
2022-10-29
My husband called Nationwide to get a moving company to move us from NH to Florida. They brokered it out to ABC Movers from Hawthorne NJ DOT #3763970. We were given a quote of $8k but when they showed up to pick up the furniture, it became $11k. They said they'd give us a discount and make it $10k when we complained about the price difference. The inventory copy they gave us was mostly illegible. Which gave us a problem with our claim for damages because they required specific info from it but we couldn't read it. They picked it up on July 10 and it was delivered on July 27. Most of the wood furniture items and mattresses were badly damaged. They delivered after 10pm and by the time they were finished it was almost midnight so they were unwilling to unpack it. When we unpacked it the next morning, we were shocked to see legs broken off furniture, gouged wood on our bedroom set, my husband's metal work bench bent, mattresses stained badly despite being covered in plastic zip up bags, corners broken off table tops and more. When we called Nationwide, they wanted nothing to do with it and referred us to ABC Movers, who made it very difficult to even file a claim, and after 3 months, offered us $101. The value of the damaged items was $4000. We disputed it and now will have to wait another 60 days for a response. It would have been better and cheaper to go with PODS and our furniture would have been intact. Read More
Greg Brennan
2022-09-07
DO NOT USE THIS COMPANY!!!! Read your contract- they are only a 3rd party vendor that has ZERO responsibility for your belongings. I should know- I used them to move me from LA to DC-initial quote from Alec (complete Fraud) was 11k- when they showed up it was 22k!!! Sorry is what they said. Their software computes the cubic feet and I just had more stuff than the estimate provided for. Movers broke over 50 items of mine and lost over $35,000 of belongings. Having them investigated by District Attorney’s office. STAY AWAY!!!!! Pics are only of some of the 75-100 items they broke. PLEASE DO NOT USE THEM. They are just a middle-man with no liability in a state that is corrupt. Read More
Greg Brennan
2022-09-07
DO NOT USE THIS COMPANY!!!! Read your contract- they are only a 3rd party vendor that has ZERO responsibility for your belongings. I should know- I used them to move me from LA to DC-initial quote from Alec (complete Fraud) was 11k- when they showed up it was 22k!!! Sorry is what they said. Their software computes the cubic feet and I just had more stuff than the estimate provided for. Movers broke over 50 items of mine and lost over $35,000 of belongings. Having them investigated by District Attorney’s office. STAY AWAY!!!!! Pics are only of some of the 75-100 items they broke. PLEASE DO NOT USE THEM. They are just a middle-man with no liability in a state that is corrupt. Read More
Greg Brennan
2022-09-07
DO NOT USE THIS COMPANY!!!! Read your contract- they are only a 3rd party vendor that has ZERO responsibility for your belongings. I should know- I used them to move me from LA to DC-initial quote from Alec (complete Fraud) was 11k- when they showed up it was 22k!!! Sorry is what they said. Their software computes the cubic feet and I just had more stuff than the estimate provided for. Movers broke over 50 items of mine and lost over $35,000 of belongings. Having them investigated by District Attorney’s office. STAY AWAY!!!!! Pics are only of some of the 75-100 items they broke. PLEASE DO NOT USE THEM. They are just a middle-man with no liability in a state that is corrupt. Read More
Greg Brennan
2022-09-07
DO NOT USE THIS COMPANY!!!! Read your contract- they are only a 3rd party vendor that has ZERO responsibility for your belongings. I should know- I used them to move me from LA to DC-initial quote from Alec (complete Fraud) was 11k- when they showed up it was 22k!!! Sorry is what they said. Their software computes the cubic feet and I just had more stuff than the estimate provided for. Movers broke over 50 items of mine and lost over $35,000 of belongings. Having them investigated by District Attorney’s office. STAY AWAY!!!!! Pics are only of some of the 75-100 items they broke. PLEASE DO NOT USE THEM. They are just a middle-man with no liability in a state that is corrupt. Read More
Greg Brennan
2022-09-07
DO NOT USE THIS COMPANY!!!! Read your contract- they are only a 3rd party vendor that has ZERO responsibility for your belongings. I should know- I used them to move me from LA to DC-initial quote from Alec (complete Fraud) was 11k- when they showed up it was 22k!!! Sorry is what they said. Their software computes the cubic feet and I just had more stuff than the estimate provided for. Movers broke over 50 items of mine and lost over $35,000 of belongings. Having them investigated by District Attorney’s office. STAY AWAY!!!!! Pics are only of some of the 75-100 items they broke. PLEASE DO NOT USE THEM. They are just a middle-man with no liability in a state that is corrupt. Read More
Greg Brennan
2022-09-07
DO NOT USE THIS COMPANY!!!! Read your contract- they are only a 3rd party vendor that has ZERO responsibility for your belongings. I should know- I used them to move me from LA to DC-initial quote from Alec (complete Fraud) was 11k- when they showed up it was 22k!!! Sorry is what they said. Their software computes the cubic feet and I just had more stuff than the estimate provided for. Movers broke over 50 items of mine and lost over $35,000 of belongings. Having them investigated by District Attorney’s office. STAY AWAY!!!!! Pics are only of some of the 75-100 items they broke. PLEASE DO NOT USE THEM. They are just a middle-man with no liability in a state that is corrupt. Read More
Anthony Amey
2022-09-05
Damaged items, late delivery, hidden fees (of course), no responses when contacted. Delivery guys were okay. But…how does a refrigerator get packed where entire shelves and drawers are now missing? Read More
Anthony Amey
2022-09-05
Damaged items, late delivery, hidden fees (of course), no responses when contacted. Delivery guys were okay. But…how does a refrigerator get packed where entire shelves and drawers are now missing? Read More
Amy Hopstad
2022-09-02
I have had a horrible experience with Nationwide. What was once estimated as a $14,000 move (6 bedroom house < 300 miles away) has now turned into a $31,000 move. At our new house, the furniture was left in our garage. Not taken to it respective rooms and not reassembled. Several large pieces of furniture are destroyed, including an antique china hutch I inherited from my mom after her death. No monetary amount can replace that. To make matters worse, no one will call me back from Nationwide or the company that was contracted to do the move. The “supervisor” threatened me that if I disputed credit card charges, I would no longer be able to claim insurance damages. And she guaranteed that I would never see a penny back from what I have already paid. My husband is currently back at our old house loading up what was left behind because a small truck was sent that was clearly not adequate for a 6 bedroom house. We have moved from Hawaii - across the Pacific Ocean - for less than this!! The quality was terrible, the communication has been terrible and I don’t want to see anybody else have this bad of an experience. Moving is stressful enough!! Read More
Amy Hopstad
2022-09-02
I have had a horrible experience with Nationwide. What was once estimated as a $14,000 move (6 bedroom house < 300 miles away) has now turned into a $31,000 move. At our new house, the furniture was left in our garage. Not taken to it respective rooms and not reassembled. Several large pieces of furniture are destroyed, including an antique china hutch I inherited from my mom after her death. No monetary amount can replace that. To make matters worse, no one will call me back from Nationwide or the company that was contracted to do the move. The “supervisor” threatened me that if I disputed credit card charges, I would no longer be able to claim insurance damages. And she guaranteed that I would never see a penny back from what I have already paid. My husband is currently back at our old house loading up what was left behind because a small truck was sent that was clearly not adequate for a 6 bedroom house. We have moved from Hawaii - across the Pacific Ocean - for less than this!! The quality was terrible, the communication has been terrible and I don’t want to see anybody else have this bad of an experience. Moving is stressful enough!! Read More
Amy Hopstad
2022-09-02
I have had a horrible experience with Nationwide. What was once estimated as a $14,000 move (6 bedroom house < 300 miles away) has now turned into a $31,000 move. At our new house, the furniture was left in our garage. Not taken to it respective rooms and not reassembled. Several large pieces of furniture are destroyed, including an antique china hutch I inherited from my mom after her death. No monetary amount can replace that. To make matters worse, no one will call me back from Nationwide or the company that was contracted to do the move. The “supervisor” threatened me that if I disputed credit card charges, I would no longer be able to claim insurance damages. And she guaranteed that I would never see a penny back from what I have already paid. My husband is currently back at our old house loading up what was left behind because a small truck was sent that was clearly not adequate for a 6 bedroom house. We have moved from Hawaii - across the Pacific Ocean - for less than this!! The quality was terrible, the communication has been terrible and I don’t want to see anybody else have this bad of an experience. Moving is stressful enough!! Read More
Amy Hopstad
2022-09-02
I have had a horrible experience with Nationwide. What was once estimated as a $14,000 move (6 bedroom house < 300 miles away) has now turned into a $31,000 move. At our new house, the furniture was left in our garage. Not taken to it respective rooms and not reassembled. Several large pieces of furniture are destroyed, including an antique china hutch I inherited from my mom after her death. No monetary amount can replace that. To make matters worse, no one will call me back from Nationwide or the company that was contracted to do the move. The “supervisor” threatened me that if I disputed credit card charges, I would no longer be able to claim insurance damages. And she guaranteed that I would never see a penny back from what I have already paid. My husband is currently back at our old house loading up what was left behind because a small truck was sent that was clearly not adequate for a 6 bedroom house. We have moved from Hawaii - across the Pacific Ocean - for less than this!! The quality was terrible, the communication has been terrible and I don’t want to see anybody else have this bad of an experience. Moving is stressful enough!! Read More
Dustin Smith
2022-07-23
I was severely under bid for my move. I was quoted about half of what I paid. They get you by making you pay the deposit upfront and then the deposit is nonrefundable. So, I paid $3000, the day of the move comes along and I get quoted double what the original estimate was. I can’t cancel at that point because I would basically be forfeiting $3000. On the website I was told that the estimated delivery time would be between 2-14 days, my stuff was picked up on May 30 and finally delivered on July 22. Not really 2 to 14 days. On top of this, this company is a broker. They sold my move to a company called cobra van lines. The day of the delivery, the driver was extremely confrontational and was standing in my front yard screaming at me. My request was: please open the door so that I can visually see my motorcycles. I was standing there with $5200 worth of money orders requesting this. He kept telling me that he’s not going to unload until he was paid. Again, unloading was not my request. Finally after some negotiations from my wife, he opened the doors. The back doors, everything fell down onto the floor of a 5 foot area that was completely empty and completely destroyed my stuff. The side door is where my motorcycles were. They were underneath dressers, bookshelves, and several heavy boxes. I went through a very long process of understanding why I needed to pay double cost for my motorcycles because nothing could be stacked on top of them. Well, everything was stacked on top of them. Needless to say there is countless items that are absolutely destroyed beyond repair, including dishes, bookshelves, dressers, TV stands, and we still are going through boxes.
During the process of waiting for my stuff to be delivered to me, I was in contact with nationwide quite often. I was very confused on how my bill doubled to move my stuff. I originally told them that I had a 10 x 20 storage unit that was full and two motorcycles. When you Google 18 x 20 storage unit at public storage it gives you an exact measurement. Not an estimate but exact number. So, did the storage unit swell up a little bit on the day of the move?
After several contacts with nationwide they began to become unresponsive. My wife and I were both in contact with multiple managers who just basically quit responding to us and became ghosts. They did not want to hear about our concerns with billing whatsoever.
I truly believe that I am not the only one with this same exact story and I hope that some lawyer reads this and wants to build a class action lawsuit against this company. They are operating unfairly and literally stealing peoples money. Read More
Dustin Smith
2022-07-23
I was severely under bid for my move. I was quoted about half of what I paid. They get you by making you pay the deposit upfront and then the deposit is nonrefundable. So, I paid $3000, the day of the move comes along and I get quoted double what the original estimate was. I can’t cancel at that point because I would basically be forfeiting $3000. On the website I was told that the estimated delivery time would be between 2-14 days, my stuff was picked up on May 30 and finally delivered on July 22. Not really 2 to 14 days. On top of this, this company is a broker. They sold my move to a company called cobra van lines. The day of the delivery, the driver was extremely confrontational and was standing in my front yard screaming at me. My request was: please open the door so that I can visually see my motorcycles. I was standing there with $5200 worth of money orders requesting this. He kept telling me that he’s not going to unload until he was paid. Again, unloading was not my request. Finally after some negotiations from my wife, he opened the doors. The back doors, everything fell down onto the floor of a 5 foot area that was completely empty and completely destroyed my stuff. The side door is where my motorcycles were. They were underneath dressers, bookshelves, and several heavy boxes. I went through a very long process of understanding why I needed to pay double cost for my motorcycles because nothing could be stacked on top of them. Well, everything was stacked on top of them. Needless to say there is countless items that are absolutely destroyed beyond repair, including dishes, bookshelves, dressers, TV stands, and we still are going through boxes.
During the process of waiting for my stuff to be delivered to me, I was in contact with nationwide quite often. I was very confused on how my bill doubled to move my stuff. I originally told them that I had a 10 x 20 storage unit that was full and two motorcycles. When you Google 18 x 20 storage unit at public storage it gives you an exact measurement. Not an estimate but exact number. So, did the storage unit swell up a little bit on the day of the move?
After several contacts with nationwide they began to become unresponsive. My wife and I were both in contact with multiple managers who just basically quit responding to us and became ghosts. They did not want to hear about our concerns with billing whatsoever.
I truly believe that I am not the only one with this same exact story and I hope that some lawyer reads this and wants to build a class action lawsuit against this company. They are operating unfairly and literally stealing peoples money. Read More
Dustin Smith
2022-07-23
I was severely under bid for my move. I was quoted about half of what I paid. They get you by making you pay the deposit upfront and then the deposit is nonrefundable. So, I paid $3000, the day of the move comes along and I get quoted double what the original estimate was. I can’t cancel at that point because I would basically be forfeiting $3000. On the website I was told that the estimated delivery time would be between 2-14 days, my stuff was picked up on May 30 and finally delivered on July 22. Not really 2 to 14 days. On top of this, this company is a broker. They sold my move to a company called cobra van lines. The day of the delivery, the driver was extremely confrontational and was standing in my front yard screaming at me. My request was: please open the door so that I can visually see my motorcycles. I was standing there with $5200 worth of money orders requesting this. He kept telling me that he’s not going to unload until he was paid. Again, unloading was not my request. Finally after some negotiations from my wife, he opened the doors. The back doors, everything fell down onto the floor of a 5 foot area that was completely empty and completely destroyed my stuff. The side door is where my motorcycles were. They were underneath dressers, bookshelves, and several heavy boxes. I went through a very long process of understanding why I needed to pay double cost for my motorcycles because nothing could be stacked on top of them. Well, everything was stacked on top of them. Needless to say there is countless items that are absolutely destroyed beyond repair, including dishes, bookshelves, dressers, TV stands, and we still are going through boxes.
During the process of waiting for my stuff to be delivered to me, I was in contact with nationwide quite often. I was very confused on how my bill doubled to move my stuff. I originally told them that I had a 10 x 20 storage unit that was full and two motorcycles. When you Google 18 x 20 storage unit at public storage it gives you an exact measurement. Not an estimate but exact number. So, did the storage unit swell up a little bit on the day of the move?
After several contacts with nationwide they began to become unresponsive. My wife and I were both in contact with multiple managers who just basically quit responding to us and became ghosts. They did not want to hear about our concerns with billing whatsoever.
I truly believe that I am not the only one with this same exact story and I hope that some lawyer reads this and wants to build a class action lawsuit against this company. They are operating unfairly and literally stealing peoples money. Read More
Dustin Smith
2022-07-23
I was severely under bid for my move. I was quoted about half of what I paid. They get you by making you pay the deposit upfront and then the deposit is nonrefundable. So, I paid $3000, the day of the move comes along and I get quoted double what the original estimate was. I can’t cancel at that point because I would basically be forfeiting $3000. On the website I was told that the estimated delivery time would be between 2-14 days, my stuff was picked up on May 30 and finally delivered on July 22. Not really 2 to 14 days. On top of this, this company is a broker. They sold my move to a company called cobra van lines. The day of the delivery, the driver was extremely confrontational and was standing in my front yard screaming at me. My request was: please open the door so that I can visually see my motorcycles. I was standing there with $5200 worth of money orders requesting this. He kept telling me that he’s not going to unload until he was paid. Again, unloading was not my request. Finally after some negotiations from my wife, he opened the doors. The back doors, everything fell down onto the floor of a 5 foot area that was completely empty and completely destroyed my stuff. The side door is where my motorcycles were. They were underneath dressers, bookshelves, and several heavy boxes. I went through a very long process of understanding why I needed to pay double cost for my motorcycles because nothing could be stacked on top of them. Well, everything was stacked on top of them. Needless to say there is countless items that are absolutely destroyed beyond repair, including dishes, bookshelves, dressers, TV stands, and we still are going through boxes.
During the process of waiting for my stuff to be delivered to me, I was in contact with nationwide quite often. I was very confused on how my bill doubled to move my stuff. I originally told them that I had a 10 x 20 storage unit that was full and two motorcycles. When you Google 18 x 20 storage unit at public storage it gives you an exact measurement. Not an estimate but exact number. So, did the storage unit swell up a little bit on the day of the move?
After several contacts with nationwide they began to become unresponsive. My wife and I were both in contact with multiple managers who just basically quit responding to us and became ghosts. They did not want to hear about our concerns with billing whatsoever.
I truly believe that I am not the only one with this same exact story and I hope that some lawyer reads this and wants to build a class action lawsuit against this company. They are operating unfairly and literally stealing peoples money. Read More
Dustin Smith
2022-07-23
I was severely under bid for my move. I was quoted about half of what I paid. They get you by making you pay the deposit upfront and then the deposit is nonrefundable. So, I paid $3000, the day of the move comes along and I get quoted double what the original estimate was. I can’t cancel at that point because I would basically be forfeiting $3000. On the website I was told that the estimated delivery time would be between 2-14 days, my stuff was picked up on May 30 and finally delivered on July 22. Not really 2 to 14 days. On top of this, this company is a broker. They sold my move to a company called cobra van lines. The day of the delivery, the driver was extremely confrontational and was standing in my front yard screaming at me. My request was: please open the door so that I can visually see my motorcycles. I was standing there with $5200 worth of money orders requesting this. He kept telling me that he’s not going to unload until he was paid. Again, unloading was not my request. Finally after some negotiations from my wife, he opened the doors. The back doors, everything fell down onto the floor of a 5 foot area that was completely empty and completely destroyed my stuff. The side door is where my motorcycles were. They were underneath dressers, bookshelves, and several heavy boxes. I went through a very long process of understanding why I needed to pay double cost for my motorcycles because nothing could be stacked on top of them. Well, everything was stacked on top of them. Needless to say there is countless items that are absolutely destroyed beyond repair, including dishes, bookshelves, dressers, TV stands, and we still are going through boxes.
During the process of waiting for my stuff to be delivered to me, I was in contact with nationwide quite often. I was very confused on how my bill doubled to move my stuff. I originally told them that I had a 10 x 20 storage unit that was full and two motorcycles. When you Google 18 x 20 storage unit at public storage it gives you an exact measurement. Not an estimate but exact number. So, did the storage unit swell up a little bit on the day of the move?
After several contacts with nationwide they began to become unresponsive. My wife and I were both in contact with multiple managers who just basically quit responding to us and became ghosts. They did not want to hear about our concerns with billing whatsoever.
I truly believe that I am not the only one with this same exact story and I hope that some lawyer reads this and wants to build a class action lawsuit against this company. They are operating unfairly and literally stealing peoples money. Read More
Dustin Smith
2022-07-23
I was severely under bid for my move. I was quoted about half of what I paid. They get you by making you pay the deposit upfront and then the deposit is nonrefundable. So, I paid $3000, the day of the move comes along and I get quoted double what the original estimate was. I can’t cancel at that point because I would basically be forfeiting $3000. On the website I was told that the estimated delivery time would be between 2-14 days, my stuff was picked up on May 30 and finally delivered on July 22. Not really 2 to 14 days. On top of this, this company is a broker. They sold my move to a company called cobra van lines. The day of the delivery, the driver was extremely confrontational and was standing in my front yard screaming at me. My request was: please open the door so that I can visually see my motorcycles. I was standing there with $5200 worth of money orders requesting this. He kept telling me that he’s not going to unload until he was paid. Again, unloading was not my request. Finally after some negotiations from my wife, he opened the doors. The back doors, everything fell down onto the floor of a 5 foot area that was completely empty and completely destroyed my stuff. The side door is where my motorcycles were. They were underneath dressers, bookshelves, and several heavy boxes. I went through a very long process of understanding why I needed to pay double cost for my motorcycles because nothing could be stacked on top of them. Well, everything was stacked on top of them. Needless to say there is countless items that are absolutely destroyed beyond repair, including dishes, bookshelves, dressers, TV stands, and we still are going through boxes.
During the process of waiting for my stuff to be delivered to me, I was in contact with nationwide quite often. I was very confused on how my bill doubled to move my stuff. I originally told them that I had a 10 x 20 storage unit that was full and two motorcycles. When you Google 18 x 20 storage unit at public storage it gives you an exact measurement. Not an estimate but exact number. So, did the storage unit swell up a little bit on the day of the move?
After several contacts with nationwide they began to become unresponsive. My wife and I were both in contact with multiple managers who just basically quit responding to us and became ghosts. They did not want to hear about our concerns with billing whatsoever.
I truly believe that I am not the only one with this same exact story and I hope that some lawyer reads this and wants to build a class action lawsuit against this company. They are operating unfairly and literally stealing peoples money. Read More
Kelli Emkes
2022-07-13
Do not do business wjth this company! besides just point blank not showing up on the date they were supposed to, they came 3 hours late on the new date they gave. they brought a small uhaul for a 5200 sq ft home. They had to take multiple trips to the storage unit to make more room and couldn’t even finish the job until the next morning. They brought our things 6 days later, but 30% of our stuff was gone! 6 TV’s, nice chairs, 3 beds, valuable frames… not there. the driver called and he was told there was another storage unit they put somw of our belongings in that they didn’t originally tell him about. They FORGOT about it! Oh, and we already paid in full because the driver told us he had all of our things and wouldnt give us any of it before payment.
its now been 8 days since then and we finally got told by their customer service rep that our stuff is still in the storage unit and they have no idea when it will be delivered.
We paid in FULL! As of now, they are holding our stuff hostage and won’t provide us with any refund. We are filing a complaint on both nationwide and movers & packers (the company they hired to move us)
Picture of what is in the storage unit they forgot about. Read More
Stacey Madrigal
2022-07-11
All I can say is: RUNNNNNN!!! WORST experience of our LIVES!!! They loaded up only 80% of the originally agreed upon load from our home on 5/26/22. We moved from CA to TX with about a week’s worth of clothing and other necessary living items. To make a VERY LONG story short, after a week of not hearing anything and multiple calls and email exchanges with EXTREMELY RUDE staff, we finally discovered that our entire life worth of personal items, furniture and memories were locked up in some 3rd party warehouse in Las Vegas. We asked when we would be receiving our items as we were quoted 10-14 days. They had no idea. Their answer was always the same: we’ll call you when we get a driver. We gave up and finally decided to buy air mattresses for the entire family due to this unexpected stupidity and negligence on Nationwide’s part. Our delivery FINALLY arrived on JUNE 30th!! A full 36 days after the original pick up! Original quote: $3400 Total payment: $7200. (For only 75-80% of the originally agreed upon load). Broken items: our brand new 80” TV, Keurig coffee machine, multiple picture frames, our entertainment system was broke in two pieces (bottom board completely broken from the rest of the piece) just to name a few. Missing item: Our massive King headboard for the master bedroom!! At the original pick up in CA, my husband tipped the 2 movers $100. The guy looked down at the hundred dollar bill and said, “Wow…we’re usually tipped much better than this.” We are beyond FLOORED and DISGUSTED with the absolute disgraceful, DESPICABLE, and grossly UNPROFESSIONAL treatment by Nationwide. Their “excellent” customer service claims are a COMPLETE JOKE. They will land you in the poor house and sleeping on the ground of your new home for months if you take a chance on them. Life is hard enough… save yourself some preventable grief and KEEP SCROLLING PAST Nationwide Moving advertisements!! I would trust convicted felons looking for some extra cash over this company ANY DAY. Read More
Kristianna Reed
2022-06-13
As for long distance movers, I will always suggest nationwide moving services. Long distance moves are hard and stressful normally. Nationwide moving services made everything so much easier for my family. If I ever have to move again, I am calling them first. Everyone was professional and responsive when I had questions. Read More
Jasmine Holdren
2022-06-10
Excellent value and appreciate they took care of all the moving for me! Was nervous about using a long distance movers but they put my worries at ease and allowed me to relax while they took care of the move. As a mom it's always nice to be able to give others some of the to do list and these guys did an excellent job. Read More
Liz Fink
2022-06-10
These long distance movers were great! Everything went fairly smoothly with my move, and I can’t really complain about anything. There were a few scuffs on things but that’s to be expected with any move. They wrapped up my furniture and delivered in one piece. Read More
Stanley Bullard Jr
2022-06-08
The experience for Nationwide moving service was very thorough. There was just no wasted time, and everything was carried out very smoothly. Each and every worker carried themselves in the highest professional manner and they helped me more than I had imagined. From gathering all of my items, to moving them, and finally to placing them in the moving truck was easily done with no issues at all. I would strongly suggest anyone else who is moving to use this moving service to help them move. Read More
Christie Jackson
2022-06-07
These are the best long distance movers I have ever had the pleasure of using. I have recently moved from Connecticut to Texas and wanted to take all of my things. They were easy to book and everyone was very helpful. All of my possessions got there intact with no damage. Read More
Kitty Brown
2022-06-02
Nationwide Moving Services was a life saver for a stressed out girl. Not only have I never moved across state lines before to start an intensive master’s program, but I was also moving alone! A lot of reviews bash the customer service representatives, but the one I dealt with was so personal and professional. She helped calm my nerves and gave me some tips on how to make my long distance move a little easier. The movers themselves arrived on time and were quick with packing up their truck. I’ll be sad to leave behind my beautiful condo, but I’m off to bigger and better things. Thank you Nationwide!! Read More
Tyler Hughey
2022-03-18
Don’t go with this company. They will quote you something that seems good, but show up and just from looking ask for thousands of more. They will damage your property in the move and not care one bit. I had a box that had fragile written on all the sides and twice on the top and got the box completely smashed and everything inside destroyed. They do not care about you or your property and will add costs to the move before they get there to after they leave. Read More
Sandy Cambria
2022-02-05
If I could give no stars I would. This company is a scam. Charged my account $ 640.00 for services I did not use, forged my signature via a click e sign, and refuses to talk with me. I am 71 on a fixed income. They have messed my account up and caused much grief for me. Be aware, not a moving company. They take you by any means possible. Read More
Carl Smith-Knapp
2022-02-03
Contracted with this company in September of 2021 to move us across country. They are a clearing house broker for low bid removers. They contracted with some shifty people. Damaged significant amount of personal property, lost boxes and furniture and refused to acknowledge and take responsibility. Nefarious operation! Read More
Carl Smith-Knapp
2022-02-03
Contracted with this company in September of 2021 to move us across country. They are a clearing house broker for low bid removers. They contracted with some shifty people. Damaged significant amount of personal property, lost boxes and furniture and refused to acknowledge and take responsibility. Nefarious operation! Read More
Carl Smith-Knapp
2022-02-03
Contracted with this company in September of 2021 to move us across country. They are a clearing house broker for low bid removers. They contracted with some shifty people. Damaged significant amount of personal property, lost boxes and furniture and refused to acknowledge and take responsibility. Nefarious operation! Read More
Carl Smith-Knapp
2022-02-03
Contracted with this company in September of 2021 to move us across country. They are a clearing house broker for low bid removers. They contracted with some shifty people. Damaged significant amount of personal property, lost boxes and furniture and refused to acknowledge and take responsibility. Nefarious operation! Read More
Carl Smith-Knapp
2022-02-03
Contracted with this company in September of 2021 to move us across country. They are a clearing house broker for low bid removers. They contracted with some shifty people. Damaged significant amount of personal property, lost boxes and furniture and refused to acknowledge and take responsibility. Nefarious operation! Read More
Carl Smith-Knapp
2022-02-03
Contracted with this company in September of 2021 to move us across country. They are a clearing house broker for low bid removers. They contracted with some shifty people. Damaged significant amount of personal property, lost boxes and furniture and refused to acknowledge and take responsibility. Nefarious operation! Read More
Carl Smith-Knapp
2022-02-03
Contracted with this company in September of 2021 to move us across country. They are a clearing house broker for low bid removers. They contracted with some shifty people. Damaged significant amount of personal property, lost boxes and furniture and refused to acknowledge and take responsibility. Nefarious operation! Read More
Carl Smith-Knapp
2022-02-03
Contracted with this company in September of 2021 to move us across country. They are a clearing house broker for low bid removers. They contracted with some shifty people. Damaged significant amount of personal property, lost boxes and furniture and refused to acknowledge and take responsibility. Nefarious operation! Read More
Carl Smith-Knapp
2022-02-03
Contracted with this company in September of 2021 to move us across country. They are a clearing house broker for low bid removers. They contracted with some shifty people. Damaged significant amount of personal property, lost boxes and furniture and refused to acknowledge and take responsibility. Nefarious operation! Read More
Carl Smith-Knapp
2022-02-03
Contracted with this company in September of 2021 to move us across country. They are a clearing house broker for low bid removers. They contracted with some shifty people. Damaged significant amount of personal property, lost boxes and furniture and refused to acknowledge and take responsibility. Nefarious operation! Read More
Carl Smith-Knapp
2022-02-03
Contracted with this company in September of 2021 to move us across country. They are a clearing house broker for low bid removers. They contracted with some shifty people. Damaged significant amount of personal property, lost boxes and furniture and refused to acknowledge and take responsibility. Nefarious operation! Read More
Ben Z
2021-12-22
This is a terrible company. Never do business with them. Initially, when I described my items to the salesman Hamilton, he sounded very nice. He sent me a quote based on what I told him. The quote was $2,100 for 350 cubic feet. It was a Binding Estimate. It sounded like a contract, but it actually was an estimate. When the mover came a week later with a 20' moving van and it was already more than half full. The moving guy looked at my stuff and said our stuff was about 600 cubic feet and we have to pay over $3,600 plus moving materials. I went to his van and measured the space it was about 400 cubic feet space at most. When i asked him to write his estimate of 600 cubic feet space on the contract, he refused. Finally he said he would do it all in for $3,500, and he would not take credit card, only check or cash. And he said we have to pay cash or money order at delivery. Today, the same guy came over and demanded I pay him cash or money order before he even opened his van. I told him to set up all the furniture before I would pay him, he said no way. So I went to the bank and got the cash for him. However, after I handed over to him the cash, he dropped the big pieces of furniture in our living room and only small furniture in the rooms they were supposed to be and took off. Now, all the big furniture sitting in our living room with their wrapping materials. I tried to call Nationwide about the situation, they would not answer my phone call anymore. Read More
Ben Z
2021-12-22
This is a terrible company. Never do business with them. Initially, when I described my items to the salesman Hamilton, he sounded very nice. He sent me a quote based on what I told him. The quote was $2,100 for 350 cubic feet. It was a Binding Estimate. It sounded like a contract, but it actually was an estimate. When the mover came a week later with a 20' moving van and it was already more than half full. The moving guy looked at my stuff and said our stuff was about 600 cubic feet and we have to pay over $3,600 plus moving materials. I went to his van and measured the space it was about 400 cubic feet space at most. When i asked him to write his estimate of 600 cubic feet space on the contract, he refused. Finally he said he would do it all in for $3,500, and he would not take credit card, only check or cash. And he said we have to pay cash or money order at delivery. Today, the same guy came over and demanded I pay him cash or money order before he even opened his van. I told him to set up all the furniture before I would pay him, he said no way. So I went to the bank and got the cash for him. However, after I handed over to him the cash, he dropped the big pieces of furniture in our living room and only small furniture in the rooms they were supposed to be and took off. Now, all the big furniture sitting in our living room with their wrapping materials. I tried to call Nationwide about the situation, they would not answer my phone call anymore. Read More
Ben Z
2021-12-22
This is a terrible company. Never do business with them. Initially, when I described my items to the salesman Hamilton, he sounded very nice. He sent me a quote based on what I told him. The quote was $2,100 for 350 cubic feet. It was a Binding Estimate. It sounded like a contract, but it actually was an estimate. When the mover came a week later with a 20' moving van and it was already more than half full. The moving guy looked at my stuff and said our stuff was about 600 cubic feet and we have to pay over $3,600 plus moving materials. I went to his van and measured the space it was about 400 cubic feet space at most. When i asked him to write his estimate of 600 cubic feet space on the contract, he refused. Finally he said he would do it all in for $3,500, and he would not take credit card, only check or cash. And he said we have to pay cash or money order at delivery. Today, the same guy came over and demanded I pay him cash or money order before he even opened his van. I told him to set up all the furniture before I would pay him, he said no way. So I went to the bank and got the cash for him. However, after I handed over to him the cash, he dropped the big pieces of furniture in our living room and only small furniture in the rooms they were supposed to be and took off. Now, all the big furniture sitting in our living room with their wrapping materials. I tried to call Nationwide about the situation, they would not answer my phone call anymore. Read More
K!LL PRESS!ON
2021-10-22
According to my personal experience with this moving company, it was a pleasant experience. The staff seemed so trustworthy and polite that it made the whole process a breeze with a highly affordable price that anyone can afford. I encourage anyone reading this to check out their services if they ever need help moving storage in a quick and efficient manner. Thank you long distance movers for your convenience. Read More
Alex Marie
2021-10-12
This moving company has been a true lifesaver during my big move across country! I was skeptical at first to try a new company, but they have been nothing but professional and timely. All my belongings were moved carefully and nothing was damaged or lost along the way. These long distance movers were attentive and made sure I had all my moving needs and expectations met, and I will definitely use them in the future if I ever need to move again. Read More
Bobby Deutschmann
2021-10-01
SCAM. Save yourself the time, hassle, and money, and move yourself or move on. Seriously, these guys are just brokers posing as a full-service mover. They provide low quotes and deals, but then pass you off to another moving company such as S&M Relo as they did in my case. Worst decision ever to book with them. I even requested cancellation after realizing that S&M Relo would be taking over the move, but the manager at Nationwide assured me that their "agents" do this type of move all the time, and that he would personally oversee my account. It was all lies from the get-go. S&M Relo showed up and said more space was needed on the truck, which was true. So I paid an extra $1,000. The funny part is S&M Relo's manager told me that brokers like Nationwide typically provide quotes that are inaccurate because they do not account for how the items stack up in the truck. We all know this can either be attributed to inexperience (bad for a company), or done on purpose to lure in unsuspecting customers (even worse for a company). Something tells me it's the latter. To make matters worse, the company Nationwide contracted for my move, S&M Relo, delivered my things much later than promised over the phone. Not only that, many things were damaged and a few items missing entirely. This is not the sign of a quality mover in either case. I will attach some photos as proof of my experience. Read More
Bobby Deutschmann
2021-10-01
SCAM. Save yourself the time, hassle, and money, and move yourself or move on. Seriously, these guys are just brokers posing as a full-service mover. They provide low quotes and deals, but then pass you off to another moving company such as S&M Relo as they did in my case. Worst decision ever to book with them. I even requested cancellation after realizing that S&M Relo would be taking over the move, but the manager at Nationwide assured me that their "agents" do this type of move all the time, and that he would personally oversee my account. It was all lies from the get-go. S&M Relo showed up and said more space was needed on the truck, which was true. So I paid an extra $1,000. The funny part is S&M Relo's manager told me that brokers like Nationwide typically provide quotes that are inaccurate because they do not account for how the items stack up in the truck. We all know this can either be attributed to inexperience (bad for a company), or done on purpose to lure in unsuspecting customers (even worse for a company). Something tells me it's the latter. To make matters worse, the company Nationwide contracted for my move, S&M Relo, delivered my things much later than promised over the phone. Not only that, many things were damaged and a few items missing entirely. This is not the sign of a quality mover in either case. I will attach some photos as proof of my experience. Read More
Bobby Deutschmann
2021-10-01
SCAM. Save yourself the time, hassle, and money, and move yourself or move on. Seriously, these guys are just brokers posing as a full-service mover. They provide low quotes and deals, but then pass you off to another moving company such as S&M Relo as they did in my case. Worst decision ever to book with them. I even requested cancellation after realizing that S&M Relo would be taking over the move, but the manager at Nationwide assured me that their "agents" do this type of move all the time, and that he would personally oversee my account. It was all lies from the get-go. S&M Relo showed up and said more space was needed on the truck, which was true. So I paid an extra $1,000. The funny part is S&M Relo's manager told me that brokers like Nationwide typically provide quotes that are inaccurate because they do not account for how the items stack up in the truck. We all know this can either be attributed to inexperience (bad for a company), or done on purpose to lure in unsuspecting customers (even worse for a company). Something tells me it's the latter. To make matters worse, the company Nationwide contracted for my move, S&M Relo, delivered my things much later than promised over the phone. Not only that, many things were damaged and a few items missing entirely. This is not the sign of a quality mover in either case. I will attach some photos as proof of my experience. Read More
Bobby Deutschmann
2021-10-01
SCAM. Save yourself the time, hassle, and money, and move yourself or move on. Seriously, these guys are just brokers posing as a full-service mover. They provide low quotes and deals, but then pass you off to another moving company such as S&M Relo as they did in my case. Worst decision ever to book with them. I even requested cancellation after realizing that S&M Relo would be taking over the move, but the manager at Nationwide assured me that their "agents" do this type of move all the time, and that he would personally oversee my account. It was all lies from the get-go. S&M Relo showed up and said more space was needed on the truck, which was true. So I paid an extra $1,000. The funny part is S&M Relo's manager told me that brokers like Nationwide typically provide quotes that are inaccurate because they do not account for how the items stack up in the truck. We all know this can either be attributed to inexperience (bad for a company), or done on purpose to lure in unsuspecting customers (even worse for a company). Something tells me it's the latter. To make matters worse, the company Nationwide contracted for my move, S&M Relo, delivered my things much later than promised over the phone. Not only that, many things were damaged and a few items missing entirely. This is not the sign of a quality mover in either case. I will attach some photos as proof of my experience. Read More
Bobby Deutschmann
2021-10-01
SCAM. Save yourself the time, hassle, and money, and move yourself or move on. Seriously, these guys are just brokers posing as a full-service mover. They provide low quotes and deals, but then pass you off to another moving company such as S&M Relo as they did in my case. Worst decision ever to book with them. I even requested cancellation after realizing that S&M Relo would be taking over the move, but the manager at Nationwide assured me that their "agents" do this type of move all the time, and that he would personally oversee my account. It was all lies from the get-go. S&M Relo showed up and said more space was needed on the truck, which was true. So I paid an extra $1,000. The funny part is S&M Relo's manager told me that brokers like Nationwide typically provide quotes that are inaccurate because they do not account for how the items stack up in the truck. We all know this can either be attributed to inexperience (bad for a company), or done on purpose to lure in unsuspecting customers (even worse for a company). Something tells me it's the latter. To make matters worse, the company Nationwide contracted for my move, S&M Relo, delivered my things much later than promised over the phone. Not only that, many things were damaged and a few items missing entirely. This is not the sign of a quality mover in either case. I will attach some photos as proof of my experience. Read More
Bobby Deutschmann
2021-10-01
SCAM. Save yourself the time, hassle, and money, and move yourself or move on. Seriously, these guys are just brokers posing as a full-service mover. They provide low quotes and deals, but then pass you off to another moving company such as S&M Relo as they did in my case. Worst decision ever to book with them. I even requested cancellation after realizing that S&M Relo would be taking over the move, but the manager at Nationwide assured me that their "agents" do this type of move all the time, and that he would personally oversee my account. It was all lies from the get-go. S&M Relo showed up and said more space was needed on the truck, which was true. So I paid an extra $1,000. The funny part is S&M Relo's manager told me that brokers like Nationwide typically provide quotes that are inaccurate because they do not account for how the items stack up in the truck. We all know this can either be attributed to inexperience (bad for a company), or done on purpose to lure in unsuspecting customers (even worse for a company). Something tells me it's the latter. To make matters worse, the company Nationwide contracted for my move, S&M Relo, delivered my things much later than promised over the phone. Not only that, many things were damaged and a few items missing entirely. This is not the sign of a quality mover in either case. I will attach some photos as proof of my experience. Read More
Bobby Deutschmann
2021-10-01
SCAM. Save yourself the time, hassle, and money, and move yourself or move on. Seriously, these guys are just brokers posing as a full-service mover. They provide low quotes and deals, but then pass you off to another moving company such as S&M Relo as they did in my case. Worst decision ever to book with them. I even requested cancellation after realizing that S&M Relo would be taking over the move, but the manager at Nationwide assured me that their "agents" do this type of move all the time, and that he would personally oversee my account. It was all lies from the get-go. S&M Relo showed up and said more space was needed on the truck, which was true. So I paid an extra $1,000. The funny part is S&M Relo's manager told me that brokers like Nationwide typically provide quotes that are inaccurate because they do not account for how the items stack up in the truck. We all know this can either be attributed to inexperience (bad for a company), or done on purpose to lure in unsuspecting customers (even worse for a company). Something tells me it's the latter. To make matters worse, the company Nationwide contracted for my move, S&M Relo, delivered my things much later than promised over the phone. Not only that, many things were damaged and a few items missing entirely. This is not the sign of a quality mover in either case. I will attach some photos as proof of my experience. Read More
Bobby Deutschmann
2021-10-01
SCAM. Save yourself the time, hassle, and money, and move yourself or move on. Seriously, these guys are just brokers posing as a full-service mover. They provide low quotes and deals, but then pass you off to another moving company such as S&M Relo as they did in my case. Worst decision ever to book with them. I even requested cancellation after realizing that S&M Relo would be taking over the move, but the manager at Nationwide assured me that their "agents" do this type of move all the time, and that he would personally oversee my account. It was all lies from the get-go. S&M Relo showed up and said more space was needed on the truck, which was true. So I paid an extra $1,000. The funny part is S&M Relo's manager told me that brokers like Nationwide typically provide quotes that are inaccurate because they do not account for how the items stack up in the truck. We all know this can either be attributed to inexperience (bad for a company), or done on purpose to lure in unsuspecting customers (even worse for a company). Something tells me it's the latter. To make matters worse, the company Nationwide contracted for my move, S&M Relo, delivered my things much later than promised over the phone. Not only that, many things were damaged and a few items missing entirely. This is not the sign of a quality mover in either case. I will attach some photos as proof of my experience. Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More
Angie Sims
2021-06-30
UPDATE: I submitted a damage/missing items claim with their provided insurance over 120 days ago and I still have not received payment and no one has responded to my emails asking for updates. This whole operation is a scam.
This is the worst moving company I’ve ever dealt with. Please read the 1 star reviews and avoid this company. We moved out of state. I saw nationwide had 4.7 stars so I called them. John Valeo was a great salesman. I fell for it and then had the exact same experience as the people who rated them a 1. I had no idea they were a broker. John never told me that. Another company showed up to load our stuff. I was so confused. We also were charged way more money by the end of it. Nationwide and the actual moving company they send have different prices and policies. Coach USA moving and storage is who nationwide hired to take our stuff to a warehouse. They showed up completely high and smelled horrible. Our stuff sat at a warehouse for over a month. Finally just received our items this last week and they’ve badly damaged my piano, our couches were dirty, my mattress (that was wrapped in a zippered plastic cover for protection) ended up filthy, and our boxes are in really rough shape. Heavy boxes were on top of my fragile items. Stuff has leaked on them. I’ve only opened one box and already have broken items. The headboard I refinished for my daughter is missing. I have a couple things of somebody else’s. Nationwide may not have moved us but they are responsible for hiring these guys. The lack of care and respect for our things is despicable. I’ve included photos so you can see how bad it is. The last photo is how it looked before they moved it. It took a lot of time and money for me to pack all of that. And now I’ve got a mess to deal with. And I have to file claims to fix and replace damaged items. Also, be warned, John Valeo gave me his personal cell number, said he would be with us every step of the way and if we ever needed anything to just call him. After nationwide gets their cut they don’t care. When I call his cell it goes straight to a general voicemail box. This company should be put out of business. They made a stressful situation even more stressful. Please do not use this company!! Read More