All My Sons Moving & Storage San Antonio
Reviews 3535 | Images 352
4.65
10026 IH 35 North ste 2a, San Antonio, TX 78233, USA
Moving Services:Local Movers, Long Distance Movers, Auto Transport Services, Office Movers, Commercial Relocation
All My Sons Moving & Storage San Antonio Moving Stories
Erin Vincent
2024-01-05
Tyler and his crew; and Ron (crew member) was very helpful with our requests. Their teamwork made our move from San Antonio to Lewisville Texas- fast and efficient service. Polite, paid attention to detail, made sure we communicated with the move. Very polite, and helpful. This was our second experience with ALL MY SONS, we were very pleased with the communication and all aspects of the moving process and service. Read More
Erin Vincent
2024-01-05
Tyler and his crew; and Ron (crew member) was very helpful with our requests. Their teamwork made our move from San Antonio to Lewisville Texas- fast and efficient service. Polite, paid attention to detail, made sure we communicated with the move. Very polite, and helpful. This was our second experience with ALL MY SONS, we were very pleased with the communication and all aspects of the moving process and service. Read More
Erin Vincent
2024-01-05
Tyler and his crew; and Ron (crew member) was very helpful with our requests. Their teamwork made our move from San Antonio to Lewisville Texas- fast and efficient service. Polite, paid attention to detail, made sure we communicated with the move. Very polite, and helpful. This was our second experience with ALL MY SONS, we were very pleased with the communication and all aspects of the moving process and service. Read More
Jessica Gabriella
2024-01-04
Nathan & Demeric were very helpful in the moving process. They arrived on time, were professional and were able to get everything done quickly. Read More
Josue Medina
2023-12-30
Harley Trudeau, Rick and Jayden were great with everything. Efficient on how to do the move and communicated on how they were going to proceed with moving our stuff. They were punctual and safe with your belongings. Read More
Alan
2023-12-28
Movers drive recklessly, cut me off almost causing an accident and caused another near accident driving fast and switching lanes carelessly. I would take my money elsewhere or risk my things being broken with the many fast tight turns and disregard I saw today from the below truck. Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Glennda G
2023-12-25
First let me say, due to the unspecified possible charges and our budget, we had decided not to go w/this company. However, we were called and led to believe they wanted to work with us and took off a worker to lessen the price. Fast forward to the move, the main guy was friendly and gave info, asked what needed to be moved, etc. I again specified that my main reason for needing the professional movers was due to my expensive, heavy bedroom set that has an adjustable base. )pay attention to this part) The other two guys worked the whole time while the main guy chatted w/us, directed the other two, and took smoke breaks. They spend the majority of the time wrapping unnecessary things in plastic that I said didn’t need to be. Stuff was loaded that was not a part of items I mentioned during the walk thru. (This ate up a lot of the time for these hourly charges) I look into the back of the truck at one point and see my $6,000 bedroom set (headboard on its side and dresser just in there and these of all things was not wrapped at all!) on its side! I ask the main guy, why is my expensive furniture set just thrown in there unwrapped when then blanketed and plastic wrapped all kinds of random things in my house and this was the one the said needed to be handled with care? He apologized and put a blanket under it yet no wrapping while piling things on top of it! My large carpet, which needed to be put back under my bed was not loaded or brought. They now get to my BRAND NEW HOUSE and start unloading rather recklessly. All the care loading and not much for my things or my house taking them out. Luckily I had my cameras installed prior to moving in and rewinded to watch them bump into and crack the wood pillar right in front of my door! They dinged, scratched and marked up my walls. Including my front door sides and top. They broke my bookshelf and tore up my new bed set which is now wiggly, split, dinged and pieces are missing in multiple parts. While on the phone with the figure giving guy who had attitude when asked about the $1600 plus price tag and start times. I told him about the damage and he did nothing about that. However, wanted to talk in Spanish to the main guy about me. FYI…married a Hispanic man and I’ve been speaking Spanish for over 20yrs. It’s rude to do especially when you both had been speaking English the whole time. I am the most upset about the lack of care with my bedroom set and the damage to my house that I worked hard to get brand new! It is made of real wood and was pricey even while on sale and now it looks horrible all around! I messaged the main guy and of course no response, I called the company and no answer. Then, I text and I got a generic apology and was given the claims number to contact. That was just for my set and not the base or mattress which they had on the floor. Pictures included. I’d like to give zero stars for the day but, I can’t! Read More
Angelie Martinez
2023-12-24
Harley Trudeau and his crew where the best movers I’ve ever used very respectful and protected all my furniture Read More
Srn 3
2023-12-22
Harley Trudeau, Hector and D did a fantastic job of removing my furniture and all my things to my new apartment. They were fast efficient. They even were kind enough to move my simple cans of foods into a box’s so that I didn’t have to carry it down to the car. Super friendly, professional and nice group of guys. Price was exactly where I anticipated the cost to be. I will only be calling All My Sons Moving & Storage for future work. Read More
Srn 3
2023-12-22
Harley Trudeau, Hector and D did a fantastic job of removing my furniture and all my things to my new apartment. They were fast efficient. They even were kind enough to move my simple cans of foods into a box’s so that I didn’t have to carry it down to the car. Super friendly, professional and nice group of guys. Price was exactly where I anticipated the cost to be. I will only be calling All My Sons Moving & Storage for future work. Read More
Srn 3
2023-12-22
Harley Trudeau, Hector and D did a fantastic job of removing my furniture and all my things to my new apartment. They were fast efficient. They even were kind enough to move my simple cans of foods into a box’s so that I didn’t have to carry it down to the car. Super friendly, professional and nice group of guys. Price was exactly where I anticipated the cost to be. I will only be calling All My Sons Moving & Storage for future work. Read More
Srn 3
2023-12-22
Harley Trudeau, Hector and D did a fantastic job of removing my furniture and all my things to my new apartment. They were fast efficient. They even were kind enough to move my simple cans of foods into a box’s so that I didn’t have to carry it down to the car. Super friendly, professional and nice group of guys. Price was exactly where I anticipated the cost to be. I will only be calling All My Sons Moving & Storage for future work. Read More
Jerone' A.
Downtown, San Antonio, TX
2023-12-22
Please do not let the 4 star review ranking fool you into choosing this as your moving company. I was charged $900+ just to have a few big items moved to another location 15 minutes away.
This was my first time using a moving company. I am 8 months pregnant, and were able to move my small to semi big items by myself, but the bigger items were impossible for me to handle ( fridge, washer/dryer, TV/stand, dresser, mattress, table and chairs, heat press, chest fridge).
I originally put down $100 to lock in my rate of $139/ hr . A day before the move I received a call from Chris Tiner to discuss specifics and pricing. During our conversation I was misinformed, and misled although I asked clear and specific questions. I was told that at $153/hr I could get a 3 man crew instead of 2, I agreed thinking this would cut down on moving time ( I was wrong. They ended up charging me @$157/hr the day of because without my consent they on there own decided to add a 4th person. Even with this 4th person I still went over an hour which is ridiculous because I had less than 15 items being moved, so please don't let them up sale you, and add more movers thinking that this will help you save money. They will do everything in their power to ensure that you don't stay under the allotted 2 hours. When they arrived I told them what would be taken ( I consolidated the items I could push to one area to make it quick and easy), and they still managed to wrap an entire large sofa chair with shrink wrap and tape ( which I am sure I was charged for), that was not advised beforehand would be taken. I had to unwrap the chair myself so more of my time wouldn't be used fixing their mistake. They also have you sign pages worth of consent forms while they are on your time instead of sending prior, so that the worker you are paying for can actually work. I spent over 10 minutes of MY allotted two hour time signing paperwork with one of the movers ( so much for the additional hired hands).
I was advised by Chris that included in the hourly rate was a 3 man crew, a two hour move allotment, and also 1 hours worth of travel time ( 30 minutes to their warehouse and 30 minutes back). I was also advised that there would be a flat rate fuel charge of $50, 17% of the bill will cover the cost of fuel, and that IF I WANTED packing materials, I would advise the workers and that would increase my balance. When I received my invoice after the move, I soon realized that I had been bamboozled. The $157/hr is just for labor ( $471- labor charge for 3 hrs), and they also charged the same amount for travel ( $157-travel charge). And it turns out packing materials are mandatory and not optional as discussed. I was charged $166 for packing material that I did not want. I know that moving items w/o proper material can be a liability for the company, but he was not upfront and told me they were optional. Had Chris been upfront and advised this was mandatory, I could have made the option to take their business or leave it. When I called him to discuss the travel cost and packing material, he was very rude and spoke over me. He took no responsibility for his misinformation, and the only thing I was refunded on was $56 from the fuel misquote, and also the difference from the hourly rate for the extra crew member that they charged me for w/o my consent ($16). I will never do business w/ them again and don't recommend anyone else, because $900 to move the few large items listed above is robbery. This is my first and last time employing a moving company.The best advice that I can give is get you a U-Haul and move your own stuff please. Read More
Brock Mckiver
2023-12-20
Very professional and worked at an efficient pace. Would definitely hire them again. Read More
savanna bustos
2023-12-19
They were very friendly and did an amazing job. They were very fast and on top of everything. They had everything we needed to make it a quick move! Read More
Cullen Donmoyer
2023-12-18
Great guys, super fast, reliable and easy to work with. Would recommend to anyone moving🤠 Read More
Brittany Porier
2023-12-16
Harley Trudeau and Rick were so effectively and nice when helping us move. We really appreciated their help! Would definitely recommend to anyone :) Read More
Austin Davis
2023-12-15
Harley Trudeau, Rick and Courtney. Their service was speedy and professional. We’ll use them again for our next move! Read More
Charles Mullinax
2023-12-15
Harley Trudeau, Courtney, Rick . They were on time, pleasant and friendly. Would definitely use them again. Read More
Lorena S.
TX, TX
2023-12-14
The level of unprofessionalism is insane. He sent me two staff that wouldn't stop bickering, spent an hour just to "game plan" the move ( not peeping the items to be moved) their truck battery broke down I had to give them a jump with car and was told they stopped the clock for it on the invoice it shows from 9:15 to 4:30pm crazy part is it was a couch a shoe rack a tv and 3 boxes only 2 filled with my kitchen stuff one only had 2 items in it .. these people charged me 1089.00 for just that that move should not have been so time consuming and if you did the time math he said they stopped the clock for an hour I was told on the phone I was charged for 8 when I called after trying to reach anyone at the office several times they changed up and told me it was only for 6 and they charged my other card 100 . This was such an unbelievable experience how in your right mind do you charge someone rent for such a small move a 1 bedroom move cost 600 avg and that's including a a full house not 1couch and small items these people are unethical and will take advantage of you do not book with them Read More
Lorena S.
TX, TX
2023-12-14
The level of unprofessionalism is insane. He sent me two staff that wouldn't stop bickering, spent an hour just to "game plan" the move ( not peeping the items to be moved) their truck battery broke down I had to give them a jump with car and was told they stopped the clock for it on the invoice it shows from 9:15 to 4:30pm crazy part is it was a couch a shoe rack a tv and 3 boxes only 2 filled with my kitchen stuff one only had 2 items in it .. these people charged me 1089.00 for just that that move should not have been so time consuming and if you did the time math he said they stopped the clock for an hour I was told on the phone I was charged for 8 when I called after trying to reach anyone at the office several times they changed up and told me it was only for 6 and they charged my other card 100 . This was such an unbelievable experience how in your right mind do you charge someone rent for such a small move a 1 bedroom move cost 600 avg and that's including a a full house not 1couch and small items these people are unethical and will take advantage of you do not book with them Read More
Lorena S.
TX, TX
2023-12-14
The level of unprofessionalism is insane. He sent me two staff that wouldn't stop bickering, spent an hour just to "game plan" the move ( not peeping the items to be moved) their truck battery broke down I had to give them a jump with car and was told they stopped the clock for it on the invoice it shows from 9:15 to 4:30pm crazy part is it was a couch a shoe rack a tv and 3 boxes only 2 filled with my kitchen stuff one only had 2 items in it .. these people charged me 1089.00 for just that that move should not have been so time consuming and if you did the time math he said they stopped the clock for an hour I was told on the phone I was charged for 8 when I called after trying to reach anyone at the office several times they changed up and told me it was only for 6 and they charged my other card 100 . This was such an unbelievable experience how in your right mind do you charge someone rent for such a small move a 1 bedroom move cost 600 avg and that's including a a full house not 1couch and small items these people are unethical and will take advantage of you do not book with them Read More
Lorena S.
TX, TX
2023-12-14
The level of unprofessionalism is insane. He sent me two staff that wouldn't stop bickering, spent an hour just to "game plan" the move ( not peeping the items to be moved) their truck battery broke down I had to give them a jump with car and was told they stopped the clock for it on the invoice it shows from 9:15 to 4:30pm crazy part is it was a couch a shoe rack a tv and 3 boxes only 2 filled with my kitchen stuff one only had 2 items in it .. these people charged me 1089.00 for just that that move should not have been so time consuming and if you did the time math he said they stopped the clock for an hour I was told on the phone I was charged for 8 when I called after trying to reach anyone at the office several times they changed up and told me it was only for 6 and they charged my other card 100 . This was such an unbelievable experience how in your right mind do you charge someone rent for such a small move a 1 bedroom move cost 600 avg and that's including a a full house not 1couch and small items these people are unethical and will take advantage of you do not book with them Read More
Shelby Rodriguez
2023-12-12
I called All my Sons Moving because I had one extremely heavy and bulky piece of furniture that I absolutely could not move to my new home. Not only did they come in on the same day but they did such a wonderful job. The movers were professional and very efficient with their time. I highly recommend this company. 5 plus ⭐️ Read More
Richard Edwards
2023-12-08
David Escamilla
2023-12-07
Had a great experience with all my sons. The two guys were really efficient. Used only the necessary equipment. In less than 40 minutes they disassembled my bed, moved 5 boxes, tv and stand, 2 stools, bookshelf plus 2 chairs from a 3 story apartment. Drove from South San Antonio all the way to Seguin and still unloaded everything nicely to my room. Read More
David Escamilla
2023-12-07
Had a great experience with all my sons. The two guys were really efficient. Used only the necessary equipment. In less than 40 minutes they disassembled my bed, moved 5 boxes, tv and stand, 2 stools, bookshelf plus 2 chairs from a 3 story apartment. Drove from South San Antonio all the way to Seguin and still unloaded everything nicely to my room. Read More
Laura Sanders
2023-11-27
Harley Trudeau with his team of 3 Rs were amazing. I can't say enough great things about Harley, Rick and Ralph. Rick can stack more things in a truck or storage unit than you would think possible. Ralph could wrap and move everything so handily. Harley took great care with boxing each piece of my artwork, and in-between carried things out to the truck, overseeing it all. The only one they had to patiently instruct was the new guy, Robert. Robert worked for another moving company but that company never wrapped anything. Made me thankful I went with All My Sons.
Today, Stephen, Rick, Joe, and Courtney brought everything back! They went about and beyond. They reassembled the kitchen and dining tables, couches, beds, and TV with stand. They even helped me by placing my headboard and footboard under my bed for storage - I don't use it. They put my glass table top back, which I was forever grateful for. Joe is a real hustler. Stephen had all his tools and figured out how to put everything back together. Rick can stack and direct traffic! Courtney is so sweet and helpful. They even dusted cobwebs and dust bunnies off the bottom of furniture before bringing it in the house. Extra care!
The team even came in below my quoted bid saving me $350. I will definitely use them next time. Read More
Laura Sanders
2023-11-27
Harley Trudeau with his team of 3 Rs were amazing. I can't say enough great things about Harley, Rick and Ralph. Rick can stack more things in a truck or storage unit than you would think possible. Ralph could wrap and move everything so handily. Harley took great care with boxing each piece of my artwork, and in-between carried things out to the truck, overseeing it all. The only one they had to patiently instruct was the new guy, Robert. Robert worked for another moving company but that company never wrapped anything. Made me thankful I went with All My Sons.
Today, Stephen, Rick, Joe, and Courtney brought everything back! They went about and beyond. They reassembled the kitchen and dining tables, couches, beds, and TV with stand. They even helped me by placing my headboard and footboard under my bed for storage - I don't use it. They put my glass table top back, which I was forever grateful for. Joe is a real hustler. Stephen had all his tools and figured out how to put everything back together. Rick can stack and direct traffic! Courtney is so sweet and helpful. They even dusted cobwebs and dust bunnies off the bottom of furniture before bringing it in the house. Extra care!
The team even came in below my quoted bid saving me $350. I will definitely use them next time. Read More
Laura Sanders
2023-11-27
Harley Trudeau with his team of 3 Rs were amazing. I can't say enough great things about Harley, Rick and Ralph. Rick can stack more things in a truck or storage unit than you would think possible. Ralph could wrap and move everything so handily. Harley took great care with boxing each piece of my artwork, and in-between carried things out to the truck, overseeing it all. The only one they had to patiently instruct was the new guy, Robert. Robert worked for another moving company but that company never wrapped anything. Made me thankful I went with All My Sons.
Today, Stephen, Rick, Joe, and Courtney brought everything back! They went about and beyond. They reassembled the kitchen and dining tables, couches, beds, and TV with stand. They even helped me by placing my headboard and footboard under my bed for storage - I don't use it. They put my glass table top back, which I was forever grateful for. Joe is a real hustler. Stephen had all his tools and figured out how to put everything back together. Rick can stack and direct traffic! Courtney is so sweet and helpful. They even dusted cobwebs and dust bunnies off the bottom of furniture before bringing it in the house. Extra care!
The team even came in below my quoted bid saving me $350. I will definitely use them next time. Read More
Laura Sanders
2023-11-27
Harley Trudeau with his team of 3 Rs were amazing. I can't say enough great things about Harley, Rick and Ralph. Rick can stack more things in a truck or storage unit than you would think possible. Ralph could wrap and move everything so handily. Harley took great care with boxing each piece of my artwork, and in-between carried things out to the truck, overseeing it all. The only one they had to patiently instruct was the new guy, Robert. Robert worked for another moving company but that company never wrapped anything. Made me thankful I went with All My Sons.
Today, Stephen, Rick, Joe, and Courtney brought everything back! They went about and beyond. They reassembled the kitchen and dining tables, couches, beds, and TV with stand. They even helped me by placing my headboard and footboard under my bed for storage - I don't use it. They put my glass table top back, which I was forever grateful for. Joe is a real hustler. Stephen had all his tools and figured out how to put everything back together. Rick can stack and direct traffic! Courtney is so sweet and helpful. They even dusted cobwebs and dust bunnies off the bottom of furniture before bringing it in the house. Extra care!
The team even came in below my quoted bid saving me $350. I will definitely use them next time. Read More
Laura Sanders
2023-11-27
Harley Trudeau with his team of 3 Rs were amazing. I can't say enough great things about Harley, Rick and Ralph. Rick can stack more things in a truck or storage unit than you would think possible. Ralph could wrap and move everything so handily. Harley took great care with boxing each piece of my artwork, and in-between carried things out to the truck, overseeing it all. The only one they had to patiently instruct was the new guy, Robert. Robert worked for another moving company but that company never wrapped anything. Made me thankful I went with All My Sons.
Today, Stephen, Rick, Joe, and Courtney brought everything back! They went about and beyond. They reassembled the kitchen and dining tables, couches, beds, and TV with stand. They even helped me by placing my headboard and footboard under my bed for storage - I don't use it. They put my glass table top back, which I was forever grateful for. Joe is a real hustler. Stephen had all his tools and figured out how to put everything back together. Rick can stack and direct traffic! Courtney is so sweet and helpful. They even dusted cobwebs and dust bunnies off the bottom of furniture before bringing it in the house. Extra care!
The team even came in below my quoted bid saving me $350. I will definitely use them next time. Read More
Laura Sanders
2023-11-27
Harley Trudeau with his team of 3 Rs were amazing. I can't say enough great things about Harley, Rick and Ralph. Rick can stack more things in a truck or storage unit than you would think possible. Ralph could wrap and move everything so handily. Harley took great care with boxing each piece of my artwork, and in-between carried things out to the truck, overseeing it all. The only one they had to patiently instruct was the new guy, Robert. Robert worked for another moving company but that company never wrapped anything. Made me thankful I went with All My Sons.
Today, Stephen, Rick, Joe, and Courtney brought everything back! They went about and beyond. They reassembled the kitchen and dining tables, couches, beds, and TV with stand. They even helped me by placing my headboard and footboard under my bed for storage - I don't use it. They put my glass table top back, which I was forever grateful for. Joe is a real hustler. Stephen had all his tools and figured out how to put everything back together. Rick can stack and direct traffic! Courtney is so sweet and helpful. They even dusted cobwebs and dust bunnies off the bottom of furniture before bringing it in the house. Extra care!
The team even came in below my quoted bid saving me $350. I will definitely use them next time. Read More
Laura Sanders
2023-11-27
Harley Trudeau with his team of 3 Rs were amazing. I can't say enough great things about Harley, Rick and Ralph. Rick can stack more things in a truck or storage unit than you would think possible. Ralph could wrap and move everything so handily. Harley took great care with boxing each piece of my artwork, and in-between carried things out to the truck, overseeing it all. The only one they had to patiently instruct was the new guy, Robert. Robert worked for another moving company but that company never wrapped anything. Made me thankful I went with All My Sons.
Today, Stephen, Rick, Joe, and Courtney brought everything back! They went about and beyond. They reassembled the kitchen and dining tables, couches, beds, and TV with stand. They even helped me by placing my headboard and footboard under my bed for storage - I don't use it. They put my glass table top back, which I was forever grateful for. Joe is a real hustler. Stephen had all his tools and figured out how to put everything back together. Rick can stack and direct traffic! Courtney is so sweet and helpful. They even dusted cobwebs and dust bunnies off the bottom of furniture before bringing it in the house. Extra care!
The team even came in below my quoted bid saving me $350. I will definitely use them next time. Read More
Laura Sanders
2023-11-27
Harley Trudeau with his team of 3 Rs were amazing. I can't say enough great things about Harley, Rick and Ralph. Rick can stack more things in a truck or storage unit than you would think possible. Ralph could wrap and move everything so handily. Harley took great care with boxing each piece of my artwork, and in-between carried things out to the truck, overseeing it all. The only one they had to patiently instruct was the new guy, Robert. Robert worked for another moving company but that company never wrapped anything. Made me thankful I went with All My Sons.
Today, Stephen, Rick, Joe, and Courtney brought everything back! They went about and beyond. They reassembled the kitchen and dining tables, couches, beds, and TV with stand. They even helped me by placing my headboard and footboard under my bed for storage - I don't use it. They put my glass table top back, which I was forever grateful for. Joe is a real hustler. Stephen had all his tools and figured out how to put everything back together. Rick can stack and direct traffic! Courtney is so sweet and helpful. They even dusted cobwebs and dust bunnies off the bottom of furniture before bringing it in the house. Extra care!
The team even came in below my quoted bid saving me $350. I will definitely use them next time. Read More
Laura Sanders
2023-11-27
Harley Trudeau with his team of 3 Rs were amazing. I can't say enough great things about Harley, Rick and Ralph. Rick can stack more things in a truck or storage unit than you would think possible. Ralph could wrap and move everything so handily. Harley took great care with boxing each piece of my artwork, and in-between carried things out to the truck, overseeing it all. The only one they had to patiently instruct was the new guy, Robert. Robert worked for another moving company but that company never wrapped anything. Made me thankful I went with All My Sons.
Today, Stephen, Rick, Joe, and Courtney brought everything back! They went about and beyond. They reassembled the kitchen and dining tables, couches, beds, and TV with stand. They even helped me by placing my headboard and footboard under my bed for storage - I don't use it. They put my glass table top back, which I was forever grateful for. Joe is a real hustler. Stephen had all his tools and figured out how to put everything back together. Rick can stack and direct traffic! Courtney is so sweet and helpful. They even dusted cobwebs and dust bunnies off the bottom of furniture before bringing it in the house. Extra care!
The team even came in below my quoted bid saving me $350. I will definitely use them next time. Read More
Deborah Dixon
2023-11-18
Harley Trudeau, Rick, Ariel, and Brandon Jackson were great to work with. They were on time and very professional. We didn’t have any issues or delays and worth every penny 🤣 Read More
454th District Court
2023-11-10
Curtis, Ethan and Ariel were efficient and incredible!! They are a great team!! Read More
Jose Luis Aguilar
2023-11-07
Miss Miah and her crew Alex and Tim very awesome crew she had really responsible and quick with the job Thank you guys for your great job Read More
Lindsey Stephens
2023-10-21
I am sharing this in hopes of helping someone in the future. Please read before booking with All My Sons. I have moved a total of 9 times, and have used numerous moving companies, and have even opted to move without a moving company before (would not make that mistake again). This time, I knew I definitely needed help as I was downsizing from a large storage, into a small one bedroom apartment. All My Sons seemed like the promising helpers.
On the phone, the representative booking me quoted me for 2-3 hours of work for a job like this one, at $139 an hour, for minimum of two hours, and travel & gas. Having moved multiple times, this all seemed pretty standard.
Moving day arrived, and the two movers showed up 2 hours early, which was a bit of an inconvenience for me as I hadn’t even picked up my apartment keys yet. However, they got right to work. I, myself, even loaded up dollies and moved everything MYSELF that was not going to my one bedroom apartment (my choice, to help cut costs) So, essentially, these men only moved the amount of furniture for the small apartment.
After a 6 MINUTE drive up the street to my apartment from the storage, located in central San Antonio, the movers unloaded my things, where I found a lot of my larger items of furniture damaged even after I paid to have them wrap those items. Of course, never having had issues before, I did not opt to buy their *very* expensive insurance.
No big deal. It’s just stuff. It’s fine.
The workers clocked out at 4.25 hours. Then, I received the BILL (see photo) and just about PASSED OUT.
In all of my years of moving…. I have never paid $900 for a small move. Ever.
Check out the itemized charges, where I was charged $124 in fuel and $139 for travel time. Apparently, I agreed to an hour of travel time… fine, I’ll give them that. But $124 in fuel???? For a 6 minute drive ??? I am located in central SA, you did not drive THAT far to get to me. Apparently, according to Marvin, a supervisor I spoke to over the phone, told me I also agreed to a 17% charge of the total cost for fuel. I know very well that I did not agree to that. Well, apparently, I agreed to it when the mover gave me his iPad to sign DURING the stressful move and did not explain anything. Thought it was really weird that I did not sign anything prior to the move, but DURING the move. I literally had to set boxes down to sign this man’s iPad. Sweaty, in a hurry. Tell me how this is right? This company is robbing people.
Furthermore, I was dime and nickeled for TAPE and a mattress bag???? My mattresses were already bagged, as I had them sitting in storage. These men did not give me a mattress bag??? And THEY decided to tape everything, I did not ask them to!
Marvin was especially no help, as he spoke over me during our phone call and even resorted to yelling to drown me out and get his point across. But, he did eventually take $50 off the fuel cost and made sure to tell me it was “out of his own pocket.” Very rude, very disrespectful over the phone and overall, unprofessional.
Please take my experience as you wish, but my advice is to look elsewhere for HONEST moving companies with integrity and who have care for their customers, their customers items, and keeping customers returning. Such a shame. Read More
Lindsey Stephens
2023-10-21
I am sharing this in hopes of helping someone in the future. Please read before booking with All My Sons. I have moved a total of 9 times, and have used numerous moving companies, and have even opted to move without a moving company before (would not make that mistake again). This time, I knew I definitely needed help as I was downsizing from a large storage, into a small one bedroom apartment. All My Sons seemed like the promising helpers.
On the phone, the representative booking me quoted me for 2-3 hours of work for a job like this one, at $139 an hour, for minimum of two hours, and travel & gas. Having moved multiple times, this all seemed pretty standard.
Moving day arrived, and the two movers showed up 2 hours early, which was a bit of an inconvenience for me as I hadn’t even picked up my apartment keys yet. However, they got right to work. I, myself, even loaded up dollies and moved everything MYSELF that was not going to my one bedroom apartment (my choice, to help cut costs) So, essentially, these men only moved the amount of furniture for the small apartment.
After a 6 MINUTE drive up the street to my apartment from the storage, located in central San Antonio, the movers unloaded my things, where I found a lot of my larger items of furniture damaged even after I paid to have them wrap those items. Of course, never having had issues before, I did not opt to buy their *very* expensive insurance.
No big deal. It’s just stuff. It’s fine.
The workers clocked out at 4.25 hours. Then, I received the BILL (see photo) and just about PASSED OUT.
In all of my years of moving…. I have never paid $900 for a small move. Ever.
Check out the itemized charges, where I was charged $124 in fuel and $139 for travel time. Apparently, I agreed to an hour of travel time… fine, I’ll give them that. But $124 in fuel???? For a 6 minute drive ??? I am located in central SA, you did not drive THAT far to get to me. Apparently, according to Marvin, a supervisor I spoke to over the phone, told me I also agreed to a 17% charge of the total cost for fuel. I know very well that I did not agree to that. Well, apparently, I agreed to it when the mover gave me his iPad to sign DURING the stressful move and did not explain anything. Thought it was really weird that I did not sign anything prior to the move, but DURING the move. I literally had to set boxes down to sign this man’s iPad. Sweaty, in a hurry. Tell me how this is right? This company is robbing people.
Furthermore, I was dime and nickeled for TAPE and a mattress bag???? My mattresses were already bagged, as I had them sitting in storage. These men did not give me a mattress bag??? And THEY decided to tape everything, I did not ask them to!
Marvin was especially no help, as he spoke over me during our phone call and even resorted to yelling to drown me out and get his point across. But, he did eventually take $50 off the fuel cost and made sure to tell me it was “out of his own pocket.” Very rude, very disrespectful over the phone and overall, unprofessional.
Please take my experience as you wish, but my advice is to look elsewhere for HONEST moving companies with integrity and who have care for their customers, their customers items, and keeping customers returning. Such a shame. Read More
Teddy Morrison
2023-10-16
All My Sons were fabulous movers. Tyler and Courtney moved all of our big and small pieces safely and professionally. We felt like all of our things were in very safe hands. This is our second time using All My Sons and I would definitely use them again! Read More
Shaun Sirotiak
2023-10-16
Chris McCrory
2023-10-14
Curtis Ron and Courtney worked hard and helped us move all our stuff. Super friendly and helped us reinstall our smart bread and navigate tight spaces with large items. Read More
Kori Reininger
2023-10-13
Great experience with these movers! They moved quickly, efficiently and were very helpful. Read More
David Edwards
2023-10-08
Had an excellent moving experience. Our movers, Maia and Day, were easy to work with. They were patient, accommodating, professional and friendly. They were efficient in wrapping items, padding doorways and were respectfully careful when moving items out of the former residence and into the new one. Really happy with their work! Read More
Amalia Cruz
2023-10-04
Harley Trudeau and Ron Williams were one of the best people I’ve ever had move my stuff. They were super friendly and funny. 10/10 recommend Read More
daphney wyatt
2023-10-04
Harley Trudeau and Ron were great! They were quick and careful. Also placed my things in my new home nicely. Very seamless process. Read More
Vaughn Tate
2023-10-01
Your team, led by Jared, did a great job! As a professional team, they worked tirelessly, as well as, wisely. One of the team members mounted our U.S. Flag on the porch. That impressed me; so, I thanked him. I thank All My Sons For coming out, on a Sunday, to complete our move. I, also, would like to thank the team for, after the move, reassembling our China cabinet. Again, coming out, on a Sunday, to complete our move, was impressive. Many thanks!
Vaughn Tate Read More
Vaughn Tate
2023-10-01
Your team, led by Jared, did a great job! As a professional team, they worked tirelessly, as well as, wisely. One of the team members mounted our U.S. Flag on the porch. That impressed me; so, I thanked him. I thank All My Sons For coming out, on a Sunday, to complete our move. I, also, would like to thank the team for, after the move, reassembling our China cabinet. Again, coming out, on a Sunday, to complete our move, was impressive. Many thanks!
Vaughn Tate Read More
Megan Jones
2023-09-29
Thank you to Stephen and his crew for helping me with my move. They were on time, professional, and efficient. Read More
Megan Jones
2023-09-29
Thank you to Stephen and his crew for helping me with my move. They were on time, professional, and efficient. Read More
Zachary McIrvin
2023-09-22
Harley Trudeau, Gus, Tasiana were incredibly easy to work with. They were professional, proficient and I couldn’t be more pleased. I will only be using All My Sons from now on based off this crew. A company should take pride in how their employees represent the company and they were top notch. Read More
Sarah Tabor
2023-09-21
jacqueline brittin
2023-09-15
Miah, hector and Kevin were polite, professional, fast valued my experience,provided great quality service ,definitely would recommend!!! Read More
Kiki Singleton
2023-09-13
Thank you to my moving team for helping me and my family move. Miah and D did an amazing job. Definitely will recommend to anyone needed good movers. 👍🏻 Read More
Vicki Nelms
2023-09-13
Miah and Sidaedrian were awesome. Took great care of my items and me. Highly recommend. Read More
Bradley C
2023-09-11
Harley and Gus were on time and very professional. They quickly assessed the apartment and developed a load plan. They wrapped the furniture and loaded the uhaul within an hour.
I highly recommend All My Son’s for your moving needs. Read More
Yevette Calderon
2023-09-10
This team was amazing, friendly and hard working.
No one likes to move , and they made it so easy . Definitely using them again.Thanks Miah Garcia Read More
George Legakis
2023-09-03
Attentive to keeping up with the customer. Prompt appearance and Very Good Service. Marco Arredondo and his crew worked NON- STOP for 10.25 hours, very efficiently, cooperative and courteously.
I have used many moving companies in my life, this is by far the best in all aspects. I Highly recommend them and gladly give them the highest rating there is. These are the people they make the company behind them shine because they simply do what they’re supposed to do and then they take the extra step to make sure the client is fully satisfied. Read More
George Legakis
2023-09-03
Attentive to keeping up with the customer. Prompt appearance and Very Good Service. Marco Arredondo and his crew worked NON- STOP for 10.25 hours, very efficiently, cooperative and courteously.
I have used many moving companies in my life, this is by far the best in all aspects. I Highly recommend them and gladly give them the highest rating there is. These are the people they make the company behind them shine because they simply do what they’re supposed to do and then they take the extra step to make sure the client is fully satisfied. Read More
George Legakis
2023-09-03
Attentive to keeping up with the customer. Prompt appearance and Very Good Service. Marco Arredondo and his crew worked NON- STOP for 10.25 hours, very efficiently, cooperative and courteously.
I have used many moving companies in my life, this is by far the best in all aspects. I Highly recommend them and gladly give them the highest rating there is. These are the people they make the company behind them shine because they simply do what they’re supposed to do and then they take the extra step to make sure the client is fully satisfied. Read More
angelica sterling
2023-08-31
Kevon and his partner that came today to move me were very kind and we’re concerned about my concerns especially making sure that they handled my furniture the way I expected them to. Great guys and hard workers! Read More
Kathy B.
Spring, TX
2023-08-24
I wish I could give them less than one star, but that isn't possible. I hired them to move me a short distance and, in the process, had two rings stolen. One of the rings was my wedding ring given to me by my late husband. I called their customer care center today and was told that the case would be reopened if they got any information from the police. They do not care one bit what happens to you or your belongings. DO NOT USE THESE THIEVES! Below is a picture of what was taken from me. Read More
E. R.
2023-08-20
10/23/2023: Harley Trudeau, Rick, and Jaruis did a fantastic job packing up 2 bedrooms, living room, and what Rick so graciously called “craft room” (a.k.a. my teacher office catch all room lol). They did an impressive job of furniture/box tetris with 1/2 my house moved into our dining room!
8/20/2023: Isaac Aldana and his crew were punctual, personable, and professional. They did a great job packing and moving my bedroom and dining room! (Pic) Read More
Chad Vinson
2023-08-19
Curtis and Ron with All My Sons Moving were amazing! We had them move stuff for us before and requested them to move our house when it was time to move. They always take very good care of our stuff and make sure to take care of our houses while moving things through. They are the nicest guys, very friendly and polite. They bring all the equipment to make the move run smooth and efficiently. They also easily tackle the heaviest of furniture too. We will request them if we ever move again and highly recommend them to others! Read More
Anahi Espitia
2023-08-15
Harley Trudeau and Angel were awesome! They worked really fast and were very organized with their work. Kinda expensive tho lol Read More
Linda Hicks
2023-08-14
Harley Trudeau, Travis and Amanda the beauty did a awesome job !!!! Will call all my sons for the next move !!!! Thanks guys !! Best movers ever!! Read More
Landon O'Neal
2023-08-13
Harley Trudeau, Angel, and Gus did an awesome job, 10/10 would hire again. Read More
Todd P.
SoMa, San Francisco, CA
2023-08-01
It's a shame you can't give a company less than one star.
I hired All My Sons to move me and my girlfriend out of our small, 3rd floor apartment into a house we are leasing.
They destroyed our television. It wouldn't even power on.
They broke the frame of our loveseat. It still works, but one end is pushed in now.
They lost our glass tops to our end tables, rendering them unusable.
They dragged most of our furniture down the stairs, leading to multiple scrapes and gouges.
We have a storage bedframe that is no longer square. The drawers won't slide into it properly anymore.
They ripped the fabric of our couch and loveseat.
And there's more.
When we filed a claim (in which I estimated a conservate settlement amount of $3000) they offered us $453. That would barely cover the cost of the television.
It's clear to me that All My Sons doesn't care about taking care your stuff while moving it. What's unclear is if they actually read our claim to come up with such a ridiculous settlement offer.
I honestly don't know what's worse. They either read my claim and thought that amount would suffice for everything I told them about. Or they didn't even bother to read the claim, which tells me how much they actually care.
Not only will I never use All My Sons again, you can be sure everyone I know will hear my opinion on All My Sons.
Never again, All My Sons. Never. Read More
Todd P.
SoMa, San Francisco, CA
2023-08-01
It's a shame you can't give a company less than one star.
I hired All My Sons to move me and my girlfriend out of our small, 3rd floor apartment into a house we are leasing.
They destroyed our television. It wouldn't even power on.
They broke the frame of our loveseat. It still works, but one end is pushed in now.
They lost our glass tops to our end tables, rendering them unusable.
They dragged most of our furniture down the stairs, leading to multiple scrapes and gouges.
We have a storage bedframe that is no longer square. The drawers won't slide into it properly anymore.
They ripped the fabric of our couch and loveseat.
And there's more.
When we filed a claim (in which I estimated a conservate settlement amount of $3000) they offered us $453. That would barely cover the cost of the television.
It's clear to me that All My Sons doesn't care about taking care your stuff while moving it. What's unclear is if they actually read our claim to come up with such a ridiculous settlement offer.
I honestly don't know what's worse. They either read my claim and thought that amount would suffice for everything I told them about. Or they didn't even bother to read the claim, which tells me how much they actually care.
Not only will I never use All My Sons again, you can be sure everyone I know will hear my opinion on All My Sons.
Never again, All My Sons. Never. Read More
Todd P.
SoMa, San Francisco, CA
2023-08-01
It's a shame you can't give a company less than one star.
I hired All My Sons to move me and my girlfriend out of our small, 3rd floor apartment into a house we are leasing.
They destroyed our television. It wouldn't even power on.
They broke the frame of our loveseat. It still works, but one end is pushed in now.
They lost our glass tops to our end tables, rendering them unusable.
They dragged most of our furniture down the stairs, leading to multiple scrapes and gouges.
We have a storage bedframe that is no longer square. The drawers won't slide into it properly anymore.
They ripped the fabric of our couch and loveseat.
And there's more.
When we filed a claim (in which I estimated a conservate settlement amount of $3000) they offered us $453. That would barely cover the cost of the television.
It's clear to me that All My Sons doesn't care about taking care your stuff while moving it. What's unclear is if they actually read our claim to come up with such a ridiculous settlement offer.
I honestly don't know what's worse. They either read my claim and thought that amount would suffice for everything I told them about. Or they didn't even bother to read the claim, which tells me how much they actually care.
Not only will I never use All My Sons again, you can be sure everyone I know will hear my opinion on All My Sons.
Never again, All My Sons. Never. Read More
emre s
2023-07-08
My experience with All My Sons Moving Company was an absolute nightmare. Not only did they break my 65" Samsung Smart TV and refuse proper compensation, but they also displayed extreme unprofessionalism and rudeness throughout the entire process.
They literally charged me close to $100 for the packaging material they used on TV which won’t even worth $5.00 .
What made the situation even worse was their unprofessional and rude behavior. The movers displayed a complete lack of respect and seemed disinterested in providing quality service. Their demeanor was dismissive and unhelpful, which only added to my frustration. The icing on the cake was their refusal to compensate me properly for the damages they caused. Their actions and lack of accountability demonstrate a complete disregard for customer satisfaction.
I strongly discourage anyone from using All My Sons Moving Company. Their unprofessionalism, carelessness, and rude behavior have left me deeply disappointed. Save yourself the trouble and find a reputable moving company that values professionalism, customer service, and respects your belongings Read More
Travis Page
2023-07-07
Harley Trudeau, Gus, Ethan and Moses were great, very professional and could not have asked for a smoother process. Highly recommend and will use them again! Read More
Chuck Keyworth
2023-06-14
Joshua Haynes and his coworkers were quick, pleasant to do business with, and there was very minimal damage to one wall in my new house. It’s nothing a quick swipe of touch up paint wouldn’t fix. The price of my move was a bit higher than expected, but that was due to delay with our title company. If you get Joshua and his crew you can rest easy; they’ll do a great job for you. They practically recreated the rooms in the new house from the old one; granted we were in a moving and not a living setup at the time. I would hire them again in a heartbeat. Read More
Chuck Keyworth
2023-06-14
Joshua Haynes and his coworkers were quick, pleasant to do business with, and there was very minimal damage to one wall in my new house. It’s nothing a quick swipe of touch up paint wouldn’t fix. The price of my move was a bit higher than expected, but that was due to delay with our title company. If you get Joshua and his crew you can rest easy; they’ll do a great job for you. They practically recreated the rooms in the new house from the old one; granted we were in a moving and not a living setup at the time. I would hire them again in a heartbeat. Read More
Chuck Keyworth
2023-06-14
Joshua Haynes and his coworkers were quick, pleasant to do business with, and there was very minimal damage to one wall in my new house. It’s nothing a quick swipe of touch up paint wouldn’t fix. The price of my move was a bit higher than expected, but that was due to delay with our title company. If you get Joshua and his crew you can rest easy; they’ll do a great job for you. They practically recreated the rooms in the new house from the old one; granted we were in a moving and not a living setup at the time. I would hire them again in a heartbeat. Read More
Chuck Keyworth
2023-06-14
Joshua Haynes and his coworkers were quick, pleasant to do business with, and there was very minimal damage to one wall in my new house. It’s nothing a quick swipe of touch up paint wouldn’t fix. The price of my move was a bit higher than expected, but that was due to delay with our title company. If you get Joshua and his crew you can rest easy; they’ll do a great job for you. They practically recreated the rooms in the new house from the old one; granted we were in a moving and not a living setup at the time. I would hire them again in a heartbeat. Read More
Chuck Keyworth
2023-06-14
Joshua Haynes and his coworkers were quick, pleasant to do business with, and there was very minimal damage to one wall in my new house. It’s nothing a quick swipe of touch up paint wouldn’t fix. The price of my move was a bit higher than expected, but that was due to delay with our title company. If you get Joshua and his crew you can rest easy; they’ll do a great job for you. They practically recreated the rooms in the new house from the old one; granted we were in a moving and not a living setup at the time. I would hire them again in a heartbeat. Read More
Gabriel Garza
2023-06-10
Harley Trudeau and Gus were a great help! They made my move fast and easy and we’re very efficient, I can’t thank them enough! Read More
Noah Brittain
2023-06-01
Harley Trudeau, Rick and Gus were fun and make it a nice easy move and worked with us with furniture we didn’t have quoted in Read More
n623ya
2023-06-01
I am disappointed with the inconvenience this company caused. My mother and I booked way in advance to be moved May 27th. We were supposed to be moved Saturday morning and when we called the person that spoke to us had a defensive tone stating he called and left numerous voicemails to confirm and since we “didn’t” pick up they canceled.
The kicker is we confirmed the night prior via text message sent to us by the company. The text also offered the different protection plans. I tried telling him we never got voicemails from him and he then mentioned there were transcripts. His tone was still abrasive so I ended the call because I needed to calm down.
I called back and turns out he was dialing the wrong number the whole time. I asked for the transcripts of these “voicemails” and he said it would have to be court ordered. He went on to say that there were multiple ppl in the account but gave no explanation of why he was calling the wrong number when it was obvious that my correct number was on file and that’s how I got the text from the company. I forwarded it to him and he really didn’t give me answers.
The reason I’m giving 2 stars rather than 1 was was because my money was refunded right away and the guy did try to help but I never got an apology about his tone or the fact he was calling the wrong number. He sort of blamed it who ever else was in the account.
All my sons caused a major inconvenience and really provided no real explanation of why my number was changed even though I got a text message to my correct number the day before to confirm. I just started a new job and had to take a day without pay to move on a Tuesday. We planned to move on a weekend to avoid them. They did offer a discount which was not worth the inconvenience they caused. We needed up using Movers of San Antonio for $115/hr and had great service from beginning to end.
Next time if a customer is calm and telling you they never received a voicemail, instead of talking over them and getting defensive, check the number. Because of this mishap I can’t trust this company or recommend them to anyone else. Read More
Ariel Noland
2023-05-29
Harley Trudeau, Angel and Will were awesome! They were super professional and helpful. Great guys! Read More
Kelly S
2023-05-29
I highly recommend using All My Son's! My grandpa recently passed away and I needed to move my grandparent's furniture and delicate items to a different state. These items were important to me and my family and so I wanted to find a company I could trust. All My Son's was definitely that company! They were able to accommodate pick up and delivery around my short travel timeline. At every step of the way Morganlee Williams and his team, including Jamal handled my items with great care and expertise. It was a monster packing job, but they got everything done quickly and and with great attention to detail, including packing pictures, fragile figures and a large china set. Everyone was so nice and communicative especially if questions came up. Delivery was very quick and exactly on time. Morganlee and Jamal were masters at unloading everything so that it all fit in the final storage unit. They went above and beyond to help make sure some items were in the front for easy access. Thank you so much for taking such excellent care of my Grandma and Grandpa's things! I will definitely use All My Son's again! Read More
ken heatherley
2023-05-27
Harley Trudeau and his crew were very professional and went above and beyond to make sure everything went smoothly. They re the best I have worked with. Read More
Scott Kaley
2023-05-27
Great to work with! Harley Trudeau and his team were quick and professional. I would highly recommend! Read More
Kendra K
2023-05-20
Great service! Jose & Edward were awesome & very friendly! Will use service again. Read More
Allison Palacios
2023-05-18
I should have written this a long time ago but I was waiting to sue before writing this. If I could give this company negative stars I would. They were highly unprofessional and had zero respect for myself (as the customer) and my property. They were 7 hours late (supposed to be there at 8am showed up around 3pm after I called multiple times), they damaged my furniture beyond repair (see pics of destroyed dresser, dented washer and dryer, broken office chair because they snapped it in half and wrapped it for transport), took valuables they weren’t supposed to because I was going to transport them so they didn’t get broken and they were clearly not packed up (see snowglobe pictures), those were my collection from travels around the world and gifts from family and friends that cannot be replaced, they broke the staircase in our house, they took 6 hours to move a 1 bedroom apartment when it should’ve taken 3 hours tops. I was quoted $600 total for the move and then charged $1200 half way through the move, after they broke my furniture mind you. If I didn’t pay it they were going to hold the rest of my stuff hostage till I did. I was lucky my parents could pay it for me because I was only 23 at the time and budgeted for what I was quoted, not for it to be double that! ABSOLUTELY DO NOT HIRE THESE GUYS UNLESS YOU WANT YOUR FURNITURE RUINED AND YOUR BANK ACCOUNT DRAINED!!!!! I HAVE NOT RECEIVED A DIME BACK FROM THEM. They’re refusing to pay for the damages they caused! Read More
Allison Palacios
2023-05-18
I should have written this a long time ago but I was waiting to sue before writing this. If I could give this company negative stars I would. They were highly unprofessional and had zero respect for myself (as the customer) and my property. They were 7 hours late (supposed to be there at 8am showed up around 3pm after I called multiple times), they damaged my furniture beyond repair (see pics of destroyed dresser, dented washer and dryer, broken office chair because they snapped it in half and wrapped it for transport), took valuables they weren’t supposed to because I was going to transport them so they didn’t get broken and they were clearly not packed up (see snowglobe pictures), those were my collection from travels around the world and gifts from family and friends that cannot be replaced, they broke the staircase in our house, they took 6 hours to move a 1 bedroom apartment when it should’ve taken 3 hours tops. I was quoted $600 total for the move and then charged $1200 half way through the move, after they broke my furniture mind you. If I didn’t pay it they were going to hold the rest of my stuff hostage till I did. I was lucky my parents could pay it for me because I was only 23 at the time and budgeted for what I was quoted, not for it to be double that! ABSOLUTELY DO NOT HIRE THESE GUYS UNLESS YOU WANT YOUR FURNITURE RUINED AND YOUR BANK ACCOUNT DRAINED!!!!! I HAVE NOT RECEIVED A DIME BACK FROM THEM. They’re refusing to pay for the damages they caused! Read More
Allison Palacios
2023-05-18
I should have written this a long time ago but I was waiting to sue before writing this. If I could give this company negative stars I would. They were highly unprofessional and had zero respect for myself (as the customer) and my property. They were 7 hours late (supposed to be there at 8am showed up around 3pm after I called multiple times), they damaged my furniture beyond repair (see pics of destroyed dresser, dented washer and dryer, broken office chair because they snapped it in half and wrapped it for transport), took valuables they weren’t supposed to because I was going to transport them so they didn’t get broken and they were clearly not packed up (see snowglobe pictures), those were my collection from travels around the world and gifts from family and friends that cannot be replaced, they broke the staircase in our house, they took 6 hours to move a 1 bedroom apartment when it should’ve taken 3 hours tops. I was quoted $600 total for the move and then charged $1200 half way through the move, after they broke my furniture mind you. If I didn’t pay it they were going to hold the rest of my stuff hostage till I did. I was lucky my parents could pay it for me because I was only 23 at the time and budgeted for what I was quoted, not for it to be double that! ABSOLUTELY DO NOT HIRE THESE GUYS UNLESS YOU WANT YOUR FURNITURE RUINED AND YOUR BANK ACCOUNT DRAINED!!!!! I HAVE NOT RECEIVED A DIME BACK FROM THEM. They’re refusing to pay for the damages they caused! Read More
Allison Palacios
2023-05-18
I should have written this a long time ago but I was waiting to sue before writing this. If I could give this company negative stars I would. They were highly unprofessional and had zero respect for myself (as the customer) and my property. They were 7 hours late (supposed to be there at 8am showed up around 3pm after I called multiple times), they damaged my furniture beyond repair (see pics of destroyed dresser, dented washer and dryer, broken office chair because they snapped it in half and wrapped it for transport), took valuables they weren’t supposed to because I was going to transport them so they didn’t get broken and they were clearly not packed up (see snowglobe pictures), those were my collection from travels around the world and gifts from family and friends that cannot be replaced, they broke the staircase in our house, they took 6 hours to move a 1 bedroom apartment when it should’ve taken 3 hours tops. I was quoted $600 total for the move and then charged $1200 half way through the move, after they broke my furniture mind you. If I didn’t pay it they were going to hold the rest of my stuff hostage till I did. I was lucky my parents could pay it for me because I was only 23 at the time and budgeted for what I was quoted, not for it to be double that! ABSOLUTELY DO NOT HIRE THESE GUYS UNLESS YOU WANT YOUR FURNITURE RUINED AND YOUR BANK ACCOUNT DRAINED!!!!! I HAVE NOT RECEIVED A DIME BACK FROM THEM. They’re refusing to pay for the damages they caused! Read More
Allison Palacios
2023-05-18
I should have written this a long time ago but I was waiting to sue before writing this. If I could give this company negative stars I would. They were highly unprofessional and had zero respect for myself (as the customer) and my property. They were 7 hours late (supposed to be there at 8am showed up around 3pm after I called multiple times), they damaged my furniture beyond repair (see pics of destroyed dresser, dented washer and dryer, broken office chair because they snapped it in half and wrapped it for transport), took valuables they weren’t supposed to because I was going to transport them so they didn’t get broken and they were clearly not packed up (see snowglobe pictures), those were my collection from travels around the world and gifts from family and friends that cannot be replaced, they broke the staircase in our house, they took 6 hours to move a 1 bedroom apartment when it should’ve taken 3 hours tops. I was quoted $600 total for the move and then charged $1200 half way through the move, after they broke my furniture mind you. If I didn’t pay it they were going to hold the rest of my stuff hostage till I did. I was lucky my parents could pay it for me because I was only 23 at the time and budgeted for what I was quoted, not for it to be double that! ABSOLUTELY DO NOT HIRE THESE GUYS UNLESS YOU WANT YOUR FURNITURE RUINED AND YOUR BANK ACCOUNT DRAINED!!!!! I HAVE NOT RECEIVED A DIME BACK FROM THEM. They’re refusing to pay for the damages they caused! Read More
Allison Palacios
2023-05-18
I should have written this a long time ago but I was waiting to sue before writing this. If I could give this company negative stars I would. They were highly unprofessional and had zero respect for myself (as the customer) and my property. They were 7 hours late (supposed to be there at 8am showed up around 3pm after I called multiple times), they damaged my furniture beyond repair (see pics of destroyed dresser, dented washer and dryer, broken office chair because they snapped it in half and wrapped it for transport), took valuables they weren’t supposed to because I was going to transport them so they didn’t get broken and they were clearly not packed up (see snowglobe pictures), those were my collection from travels around the world and gifts from family and friends that cannot be replaced, they broke the staircase in our house, they took 6 hours to move a 1 bedroom apartment when it should’ve taken 3 hours tops. I was quoted $600 total for the move and then charged $1200 half way through the move, after they broke my furniture mind you. If I didn’t pay it they were going to hold the rest of my stuff hostage till I did. I was lucky my parents could pay it for me because I was only 23 at the time and budgeted for what I was quoted, not for it to be double that! ABSOLUTELY DO NOT HIRE THESE GUYS UNLESS YOU WANT YOUR FURNITURE RUINED AND YOUR BANK ACCOUNT DRAINED!!!!! I HAVE NOT RECEIVED A DIME BACK FROM THEM. They’re refusing to pay for the damages they caused! Read More
Allison Palacios
2023-05-18
I should have written this a long time ago but I was waiting to sue before writing this. If I could give this company negative stars I would. They were highly unprofessional and had zero respect for myself (as the customer) and my property. They were 7 hours late (supposed to be there at 8am showed up around 3pm after I called multiple times), they damaged my furniture beyond repair (see pics of destroyed dresser, dented washer and dryer, broken office chair because they snapped it in half and wrapped it for transport), took valuables they weren’t supposed to because I was going to transport them so they didn’t get broken and they were clearly not packed up (see snowglobe pictures), those were my collection from travels around the world and gifts from family and friends that cannot be replaced, they broke the staircase in our house, they took 6 hours to move a 1 bedroom apartment when it should’ve taken 3 hours tops. I was quoted $600 total for the move and then charged $1200 half way through the move, after they broke my furniture mind you. If I didn’t pay it they were going to hold the rest of my stuff hostage till I did. I was lucky my parents could pay it for me because I was only 23 at the time and budgeted for what I was quoted, not for it to be double that! ABSOLUTELY DO NOT HIRE THESE GUYS UNLESS YOU WANT YOUR FURNITURE RUINED AND YOUR BANK ACCOUNT DRAINED!!!!! I HAVE NOT RECEIVED A DIME BACK FROM THEM. They’re refusing to pay for the damages they caused! Read More
Allison Palacios
2023-05-18
I should have written this a long time ago but I was waiting to sue before writing this. If I could give this company negative stars I would. They were highly unprofessional and had zero respect for myself (as the customer) and my property. They were 7 hours late (supposed to be there at 8am showed up around 3pm after I called multiple times), they damaged my furniture beyond repair (see pics of destroyed dresser, dented washer and dryer, broken office chair because they snapped it in half and wrapped it for transport), took valuables they weren’t supposed to because I was going to transport them so they didn’t get broken and they were clearly not packed up (see snowglobe pictures), those were my collection from travels around the world and gifts from family and friends that cannot be replaced, they broke the staircase in our house, they took 6 hours to move a 1 bedroom apartment when it should’ve taken 3 hours tops. I was quoted $600 total for the move and then charged $1200 half way through the move, after they broke my furniture mind you. If I didn’t pay it they were going to hold the rest of my stuff hostage till I did. I was lucky my parents could pay it for me because I was only 23 at the time and budgeted for what I was quoted, not for it to be double that! ABSOLUTELY DO NOT HIRE THESE GUYS UNLESS YOU WANT YOUR FURNITURE RUINED AND YOUR BANK ACCOUNT DRAINED!!!!! I HAVE NOT RECEIVED A DIME BACK FROM THEM. They’re refusing to pay for the damages they caused! Read More
Allison Palacios
2023-05-18
I should have written this a long time ago but I was waiting to sue before writing this. If I could give this company negative stars I would. They were highly unprofessional and had zero respect for myself (as the customer) and my property. They were 7 hours late (supposed to be there at 8am showed up around 3pm after I called multiple times), they damaged my furniture beyond repair (see pics of destroyed dresser, dented washer and dryer, broken office chair because they snapped it in half and wrapped it for transport), took valuables they weren’t supposed to because I was going to transport them so they didn’t get broken and they were clearly not packed up (see snowglobe pictures), those were my collection from travels around the world and gifts from family and friends that cannot be replaced, they broke the staircase in our house, they took 6 hours to move a 1 bedroom apartment when it should’ve taken 3 hours tops. I was quoted $600 total for the move and then charged $1200 half way through the move, after they broke my furniture mind you. If I didn’t pay it they were going to hold the rest of my stuff hostage till I did. I was lucky my parents could pay it for me because I was only 23 at the time and budgeted for what I was quoted, not for it to be double that! ABSOLUTELY DO NOT HIRE THESE GUYS UNLESS YOU WANT YOUR FURNITURE RUINED AND YOUR BANK ACCOUNT DRAINED!!!!! I HAVE NOT RECEIVED A DIME BACK FROM THEM. They’re refusing to pay for the damages they caused! Read More
Allison Palacios
2023-05-18
I should have written this a long time ago but I was waiting to sue before writing this. If I could give this company negative stars I would. They were highly unprofessional and had zero respect for myself (as the customer) and my property. They were 7 hours late (supposed to be there at 8am showed up around 3pm after I called multiple times), they damaged my furniture beyond repair (see pics of destroyed dresser, dented washer and dryer, broken office chair because they snapped it in half and wrapped it for transport), took valuables they weren’t supposed to because I was going to transport them so they didn’t get broken and they were clearly not packed up (see snowglobe pictures), those were my collection from travels around the world and gifts from family and friends that cannot be replaced, they broke the staircase in our house, they took 6 hours to move a 1 bedroom apartment when it should’ve taken 3 hours tops. I was quoted $600 total for the move and then charged $1200 half way through the move, after they broke my furniture mind you. If I didn’t pay it they were going to hold the rest of my stuff hostage till I did. I was lucky my parents could pay it for me because I was only 23 at the time and budgeted for what I was quoted, not for it to be double that! ABSOLUTELY DO NOT HIRE THESE GUYS UNLESS YOU WANT YOUR FURNITURE RUINED AND YOUR BANK ACCOUNT DRAINED!!!!! I HAVE NOT RECEIVED A DIME BACK FROM THEM. They’re refusing to pay for the damages they caused! Read More
Alli P.
San Antonio, TX
2023-05-17
I should have written this a long time ago but I was waiting to sue before writing this. If I could give this company negative stars I would. They were highly unprofessional and had zero respect for myself (as the customer) and my property. They were 7 hours late (supposed to be there at 8am showed up around 3pm after I called multiple times), they damaged my furniture beyond repair (see pics of destroyed dresser, dented washer and dryer, broken office chair because they snapped it in half and wrapped it for transport), took valuables they weren't supposed to because I was going to transport them so they didn't get broken and they were clearly not packed up (see snowglobe pictures), those were my collection from travels around the world and gifts from family and friends that cannot be replaced, they broke the staircase in our house, they took 6 hours to move a 1 bedroom apartment when it should've taken 3 hours tops. I was quoted $600 total for the move and then charged $1200 half way through the move, after they broke my furniture mind you. If I didn't pay it they were going to hold the rest of my stuff hostage till I did. I was lucky my parents could pay it for me because I was only 23 at the time and budgeted for what I was quoted, not for it to be double that! ABSOLUTELY DO NOT HIRE THESE GUYS UNLESS YOU WANT YOUR FURNITURE RUINED AND YOUR BANK ACCOUNT DRAINED!!!!! I HAVE NOT RECEIVED A DIME BACK FROM THEM. They're refusing to pay for the damages they caused! Read More
Alli P.
San Antonio, TX
2023-05-17
I should have written this a long time ago but I was waiting to sue before writing this. If I could give this company negative stars I would. They were highly unprofessional and had zero respect for myself (as the customer) and my property. They were 7 hours late (supposed to be there at 8am showed up around 3pm after I called multiple times), they damaged my furniture beyond repair (see pics of destroyed dresser, dented washer and dryer, broken office chair because they snapped it in half and wrapped it for transport), took valuables they weren't supposed to because I was going to transport them so they didn't get broken and they were clearly not packed up (see snowglobe pictures), those were my collection from travels around the world and gifts from family and friends that cannot be replaced, they broke the staircase in our house, they took 6 hours to move a 1 bedroom apartment when it should've taken 3 hours tops. I was quoted $600 total for the move and then charged $1200 half way through the move, after they broke my furniture mind you. If I didn't pay it they were going to hold the rest of my stuff hostage till I did. I was lucky my parents could pay it for me because I was only 23 at the time and budgeted for what I was quoted, not for it to be double that! ABSOLUTELY DO NOT HIRE THESE GUYS UNLESS YOU WANT YOUR FURNITURE RUINED AND YOUR BANK ACCOUNT DRAINED!!!!! I HAVE NOT RECEIVED A DIME BACK FROM THEM. They're refusing to pay for the damages they caused! Read More
Richard Rapstine
2023-05-08
Jeremiah Simmons and Jayden Phillips were remarkable. I have never enjoyed a moving experience until these two guys showed up to my door step. They were fast and careful all while providing excellent customer service. I would definitely hire them again and recommend them to all of my friends! Read More
Deanna Servin
2023-05-07
Amazing crew strong professional god sent took off all the stress of us. They know what they are doing. They are by far the best. Will use again and recommend to everyone. 5,000.00 sq ft. We needed them! Read More
Marquis King
2023-05-05
I wanted to send a special thanks and my high appreciation to Jose’s team that helped me move this Thursday! The team worked really hard in wrapping / packing making sure everything was secured tightly. We had a pretty big house and I was surprised at how swift the team cleared out the place! They are some great people that really know what they are doing! I recently moved with all my sons and I was more than satisfied after the job was completed, thank you to Jose and his team of spirited workers! Read More
Dennis Dees
2023-05-03
Harley Trudeau, Gus and Devin, were a great team to be around. Great vibes, great customer service. Will definetely be using this specific crew for any future moves. 10/10 recommend Read More
Natalie Matta
2023-05-02
I’ve had many experiences of moving but never used a moving company until today. Such a great experience with Kiara, Bernardo, and Michael. They were efficient, responsive, and moved all of my belongings with such great care. I will highly recommend All My Sons to anyone needing these services. This group was amazing and we shared many laughs/ stories along the way which took away my stress of moving. Thank you all! Read More
Natalie Matta
2023-05-02
I’ve had many experiences of moving but never used a moving company until today. Such a great experience with Kiara, Bernardo, and Michael. They were efficient, responsive, and moved all of my belongings with such great care. I will highly recommend All My Sons to anyone needing these services. This group was amazing and we shared many laughs/ stories along the way which took away my stress of moving. Thank you all! Read More
Jeff Pace
2023-04-28
Top notch service. Arlene was great at leading the team. Curtis, Ron and Kales did everything we asked with willingness and a great attitude. Read More
Taunya MzComebackKitty Ford
2023-04-23
Absolutely amazing team. Thank you for your support and professionalism Read More
Mark Rogers
2023-04-23
This was the worst experience that we have ever had with all of the relocations that we have had. First off, the crew turned up late by 1hr. We were informed by salesman that they were more expensive than others, but quality was above and beyond all others..We elected to opt for this. We were told all crew of 5 would be full time experienced employees. When they eventually did show up, yes, 5 showed up, and only one was experienced, the other 4 were clearly not. Within 5 minutes, I heard one of them ask how do we wrap plants? The photos attached show our new leather sofa wrapped/ protected prior to storage,!!!! we had to be with them every minute of the move day as they could not follow simple instructions on what was going/ not going…They left numerous items in the original location after numerous reminders to pack. They showed up with not enough packing supplies. Not enough box’s, tape, even after we reduced items to be packed from the original plan. We even supplied tape ourselves. We were told that they will pack our large LED flatscreen TV’s with substantial packing- this was a joke as the simply cut up cardboard box’s and covered external with folded cardboard and tape. We are expecting the worst when we come to unpack these high dollar items!!! Recommend not to use this company, expensive, non professional and absolutely no customer support. Once they took our money, they washed their hands on us. They told us they would follow up with us to make things right, well, we are still waiting!!! . Don’t waste your money on this expensive company, better going with the lower cost option for better service.. Read More
Mark Rogers
2023-04-23
This was the worst experience that we have ever had with all of the relocations that we have had. First off, the crew turned up late by 1hr. We were informed by salesman that they were more expensive than others, but quality was above and beyond all others..We elected to opt for this. We were told all crew of 5 would be full time experienced employees. When they eventually did show up, yes, 5 showed up, and only one was experienced, the other 4 were clearly not. Within 5 minutes, I heard one of them ask how do we wrap plants? The photos attached show our new leather sofa wrapped/ protected prior to storage,!!!! we had to be with them every minute of the move day as they could not follow simple instructions on what was going/ not going…They left numerous items in the original location after numerous reminders to pack. They showed up with not enough packing supplies. Not enough box’s, tape, even after we reduced items to be packed from the original plan. We even supplied tape ourselves. We were told that they will pack our large LED flatscreen TV’s with substantial packing- this was a joke as the simply cut up cardboard box’s and covered external with folded cardboard and tape. We are expecting the worst when we come to unpack these high dollar items!!! Recommend not to use this company, expensive, non professional and absolutely no customer support. Once they took our money, they washed their hands on us. They told us they would follow up with us to make things right, well, we are still waiting!!! . Don’t waste your money on this expensive company, better going with the lower cost option for better service.. Read More
Mark Rogers
2023-04-23
This was the worst experience that we have ever had with all of the relocations that we have had. First off, the crew turned up late by 1hr. We were informed by salesman that they were more expensive than others, but quality was above and beyond all others..We elected to opt for this. We were told all crew of 5 would be full time experienced employees. When they eventually did show up, yes, 5 showed up, and only one was experienced, the other 4 were clearly not. Within 5 minutes, I heard one of them ask how do we wrap plants? The photos attached show our new leather sofa wrapped/ protected prior to storage,!!!! we had to be with them every minute of the move day as they could not follow simple instructions on what was going/ not going…They left numerous items in the original location after numerous reminders to pack. They showed up with not enough packing supplies. Not enough box’s, tape, even after we reduced items to be packed from the original plan. We even supplied tape ourselves. We were told that they will pack our large LED flatscreen TV’s with substantial packing- this was a joke as the simply cut up cardboard box’s and covered external with folded cardboard and tape. We are expecting the worst when we come to unpack these high dollar items!!! Recommend not to use this company, expensive, non professional and absolutely no customer support. Once they took our money, they washed their hands on us. They told us they would follow up with us to make things right, well, we are still waiting!!! . Don’t waste your money on this expensive company, better going with the lower cost option for better service.. Read More
Mark Rogers
2023-04-23
This was the worst experience that we have ever had with all of the relocations that we have had. First off, the crew turned up late by 1hr. We were informed by salesman that they were more expensive than others, but quality was above and beyond all others..We elected to opt for this. We were told all crew of 5 would be full time experienced employees. When they eventually did show up, yes, 5 showed up, and only one was experienced, the other 4 were clearly not. Within 5 minutes, I heard one of them ask how do we wrap plants? The photos attached show our new leather sofa wrapped/ protected prior to storage,!!!! we had to be with them every minute of the move day as they could not follow simple instructions on what was going/ not going…They left numerous items in the original location after numerous reminders to pack. They showed up with not enough packing supplies. Not enough box’s, tape, even after we reduced items to be packed from the original plan. We even supplied tape ourselves. We were told that they will pack our large LED flatscreen TV’s with substantial packing- this was a joke as the simply cut up cardboard box’s and covered external with folded cardboard and tape. We are expecting the worst when we come to unpack these high dollar items!!! Recommend not to use this company, expensive, non professional and absolutely no customer support. Once they took our money, they washed their hands on us. They told us they would follow up with us to make things right, well, we are still waiting!!! . Don’t waste your money on this expensive company, better going with the lower cost option for better service.. Read More
Mark Rogers
2023-04-23
This was the worst experience that we have ever had with all of the relocations that we have had. First off, the crew turned up late by 1hr. We were informed by salesman that they were more expensive than others, but quality was above and beyond all others..We elected to opt for this. We were told all crew of 5 would be full time experienced employees. When they eventually did show up, yes, 5 showed up, and only one was experienced, the other 4 were clearly not. Within 5 minutes, I heard one of them ask how do we wrap plants? The photos attached show our new leather sofa wrapped/ protected prior to storage,!!!! we had to be with them every minute of the move day as they could not follow simple instructions on what was going/ not going…They left numerous items in the original location after numerous reminders to pack. They showed up with not enough packing supplies. Not enough box’s, tape, even after we reduced items to be packed from the original plan. We even supplied tape ourselves. We were told that they will pack our large LED flatscreen TV’s with substantial packing- this was a joke as the simply cut up cardboard box’s and covered external with folded cardboard and tape. We are expecting the worst when we come to unpack these high dollar items!!! Recommend not to use this company, expensive, non professional and absolutely no customer support. Once they took our money, they washed their hands on us. They told us they would follow up with us to make things right, well, we are still waiting!!! . Don’t waste your money on this expensive company, better going with the lower cost option for better service.. Read More
Mark Rogers
2023-04-23
This was the worst experience that we have ever had with all of the relocations that we have had. First off, the crew turned up late by 1hr. We were informed by salesman that they were more expensive than others, but quality was above and beyond all others..We elected to opt for this. We were told all crew of 5 would be full time experienced employees. When they eventually did show up, yes, 5 showed up, and only one was experienced, the other 4 were clearly not. Within 5 minutes, I heard one of them ask how do we wrap plants? The photos attached show our new leather sofa wrapped/ protected prior to storage,!!!! we had to be with them every minute of the move day as they could not follow simple instructions on what was going/ not going…They left numerous items in the original location after numerous reminders to pack. They showed up with not enough packing supplies. Not enough box’s, tape, even after we reduced items to be packed from the original plan. We even supplied tape ourselves. We were told that they will pack our large LED flatscreen TV’s with substantial packing- this was a joke as the simply cut up cardboard box’s and covered external with folded cardboard and tape. We are expecting the worst when we come to unpack these high dollar items!!! Recommend not to use this company, expensive, non professional and absolutely no customer support. Once they took our money, they washed their hands on us. They told us they would follow up with us to make things right, well, we are still waiting!!! . Don’t waste your money on this expensive company, better going with the lower cost option for better service.. Read More
Mark Rogers
2023-04-23
This was the worst experience that we have ever had with all of the relocations that we have had. First off, the crew turned up late by 1hr. We were informed by salesman that they were more expensive than others, but quality was above and beyond all others..We elected to opt for this. We were told all crew of 5 would be full time experienced employees. When they eventually did show up, yes, 5 showed up, and only one was experienced, the other 4 were clearly not. Within 5 minutes, I heard one of them ask how do we wrap plants? The photos attached show our new leather sofa wrapped/ protected prior to storage,!!!! we had to be with them every minute of the move day as they could not follow simple instructions on what was going/ not going…They left numerous items in the original location after numerous reminders to pack. They showed up with not enough packing supplies. Not enough box’s, tape, even after we reduced items to be packed from the original plan. We even supplied tape ourselves. We were told that they will pack our large LED flatscreen TV’s with substantial packing- this was a joke as the simply cut up cardboard box’s and covered external with folded cardboard and tape. We are expecting the worst when we come to unpack these high dollar items!!! Recommend not to use this company, expensive, non professional and absolutely no customer support. Once they took our money, they washed their hands on us. They told us they would follow up with us to make things right, well, we are still waiting!!! . Don’t waste your money on this expensive company, better going with the lower cost option for better service.. Read More
Tangela De Jesus
2023-04-14
Poor service talking the whole time, poor service don’t waste your time, I’m crying 😢 right now! The are the worst, took advantage of me as a female. I was quote 139.00/Hr they charge you for their gas/ travel time/ tape that I didn’t ask for/ labor 700.00 they kept my deposit. No stars Read More
Tangela De Jesus
2023-04-14
Poor service talking the whole time, poor service don’t waste your time, I’m crying 😢 right now! The are the worst, took advantage of me as a female. I was quote 139.00/Hr they charge you for their gas/ travel time/ tape that I didn’t ask for/ labor 700.00 they kept my deposit. No stars Read More
Tangela De Jesus
2023-04-14
Poor service talking the whole time, poor service don’t waste your time, I’m crying 😢 right now! The are the worst, took advantage of me as a female. I was quote 139.00/Hr they charge you for their gas/ travel time/ tape that I didn’t ask for/ labor 700.00 they kept my deposit. No stars Read More
christina romero
2023-03-16
Harley Trudeau and Devin were truly amazing!! Very efficient and fast!! Great service! Read More
Karen Dobson
2023-03-13
Wonderful moving experience! From the estimate to unloading in storage! I have moved multiple times in my life and appreciate a professional, customer service-focused business. The Breast Cancer Pink truck & crew were amazing! Highly recommend! Read More
Luis Valdez
2023-03-11
The move was very easy thanks to Alex Aguinaga.
Harley Trudeau ,Angel and Ethan we great for our second time using All my Sons. Read More
Crystal CRD
2023-03-04
Morgan Lee Williams and his crew were exceptional! By far the best moving crew I have experienced and I work with a lot of movers on a daily.
Would highly recommend and request this crew!! Read More
Xavier guilbe
2023-02-25
Harley Trudeau and Gus were absolutely amazing quick and efficient absolute monsters Read More
Xavier guilbe
2023-02-25
Harley Trudeau and Gus were absolutely amazing quick and efficient absolute monsters Read More
Andrew
2023-02-25
HarleyTrudeau and Gus were respectful and completed the job in timely manner. #prettyinpink Read More
Janay Simpkins
2023-02-22
This was the most unprofessional, dragged move i have ever encountered. Firstly, we got a call at 10:30am saying they will be with us in about an hour, they did not show until 3:15PM!!! In that time we could’ve just moved ourself, and when they arrived, they were in a Penske truck. I must add that upon their arrival, we brought down items to make the move smoother (bed frame, table, chairs, and little miscellaneous items). Of course this company is by the hour, the issue is it took 2 movers 1.5 hours to move all of a mattress, bed frame, couch that was super light and broke off into 4 pieces, a small dining table and 2 dressers. All the rest of the items in the house were moved by my family. On top of that we asked if we could leave the drawers in the dresser filled and they said yes. Upon arrival of the movers, they made us remove all of the items, and we loaded the drawers ourself into the truck. The whole time they were there, it was like they were milking the time which of course irritated myself and my family. Once at the new apartment, luckily we had an elevator to relieve them a bit but they were leaving the items by the elevator so my family and i had to move it. Overall, this was a HORRIBLE moving experience. I am still waiting to hear from customer care team but it’s looking like I’ll have to reach out AGAIN. Read More
Janay Simpkins
2023-02-22
This was the most unprofessional, dragged move i have ever encountered. Firstly, we got a call at 10:30am saying they will be with us in about an hour, they did not show until 3:15PM!!! In that time we could’ve just moved ourself, and when they arrived, they were in a Penske truck. I must add that upon their arrival, we brought down items to make the move smoother (bed frame, table, chairs, and little miscellaneous items). Of course this company is by the hour, the issue is it took 2 movers 1.5 hours to move all of a mattress, bed frame, couch that was super light and broke off into 4 pieces, a small dining table and 2 dressers. All the rest of the items in the house were moved by my family. On top of that we asked if we could leave the drawers in the dresser filled and they said yes. Upon arrival of the movers, they made us remove all of the items, and we loaded the drawers ourself into the truck. The whole time they were there, it was like they were milking the time which of course irritated myself and my family. Once at the new apartment, luckily we had an elevator to relieve them a bit but they were leaving the items by the elevator so my family and i had to move it. Overall, this was a HORRIBLE moving experience. I am still waiting to hear from customer care team but it’s looking like I’ll have to reach out AGAIN. Read More
Janay Simpkins
2023-02-22
This was the most unprofessional, dragged move i have ever encountered. Firstly, we got a call at 10:30am saying they will be with us in about an hour, they did not show until 3:15PM!!! In that time we could’ve just moved ourself, and when they arrived, they were in a Penske truck. I must add that upon their arrival, we brought down items to make the move smoother (bed frame, table, chairs, and little miscellaneous items). Of course this company is by the hour, the issue is it took 2 movers 1.5 hours to move all of a mattress, bed frame, couch that was super light and broke off into 4 pieces, a small dining table and 2 dressers. All the rest of the items in the house were moved by my family. On top of that we asked if we could leave the drawers in the dresser filled and they said yes. Upon arrival of the movers, they made us remove all of the items, and we loaded the drawers ourself into the truck. The whole time they were there, it was like they were milking the time which of course irritated myself and my family. Once at the new apartment, luckily we had an elevator to relieve them a bit but they were leaving the items by the elevator so my family and i had to move it. Overall, this was a HORRIBLE moving experience. I am still waiting to hear from customer care team but it’s looking like I’ll have to reach out AGAIN. Read More
Janay Simpkins
2023-02-22
This was the most unprofessional, dragged move i have ever encountered. Firstly, we got a call at 10:30am saying they will be with us in about an hour, they did not show until 3:15PM!!! In that time we could’ve just moved ourself, and when they arrived, they were in a Penske truck. I must add that upon their arrival, we brought down items to make the move smoother (bed frame, table, chairs, and little miscellaneous items). Of course this company is by the hour, the issue is it took 2 movers 1.5 hours to move all of a mattress, bed frame, couch that was super light and broke off into 4 pieces, a small dining table and 2 dressers. All the rest of the items in the house were moved by my family. On top of that we asked if we could leave the drawers in the dresser filled and they said yes. Upon arrival of the movers, they made us remove all of the items, and we loaded the drawers ourself into the truck. The whole time they were there, it was like they were milking the time which of course irritated myself and my family. Once at the new apartment, luckily we had an elevator to relieve them a bit but they were leaving the items by the elevator so my family and i had to move it. Overall, this was a HORRIBLE moving experience. I am still waiting to hear from customer care team but it’s looking like I’ll have to reach out AGAIN. Read More
Janaysia S.
Northwest Side, San Antonio, TX
2023-02-21
This was the most unprofessional, dragged move i have ever encountered. Firstly, we got a call at 10:30am saying they will be with us in about an hour, they did not show until 3:15PM!!! In that time we could've just moved ourself, and when they arrived, they were in a Penske truck. I must add that upon their arrival, we brought down items to make the move smoother (bed frame, table, chairs, and little miscellaneous items). Of course this company is by the hour, the issue is it took 2 movers 1.5 hours to move all of a mattress, bed frame, couch that was super light and broke off into 4 pieces, a small dining table and 2 dressers. All the rest of the items in the house were moved by my family. On top of that we asked if we could leave the drawers in the dresser filled and they said yes. Upon arrival of the movers, they made us remove all of the items, and we loaded the drawers ourself into the truck. The whole time they were there, it was like they were milking the time which of course irritated myself and my family. Once at the new apartment, luckily we had an elevator to relieve them a bit but they were leaving the items by the elevator so my family and i had to move it. Overall, this was a HORRIBLE moving experience. I am still waiting to hear from customer care team but it's looking like I'll have to reach out AGAIN. Read More
Janaysia S.
Northwest Side, San Antonio, TX
2023-02-21
This was the most unprofessional, dragged move i have ever encountered. Firstly, we got a call at 10:30am saying they will be with us in about an hour, they did not show until 3:15PM!!! In that time we could've just moved ourself, and when they arrived, they were in a Penske truck. I must add that upon their arrival, we brought down items to make the move smoother (bed frame, table, chairs, and little miscellaneous items). Of course this company is by the hour, the issue is it took 2 movers 1.5 hours to move all of a mattress, bed frame, couch that was super light and broke off into 4 pieces, a small dining table and 2 dressers. All the rest of the items in the house were moved by my family. On top of that we asked if we could leave the drawers in the dresser filled and they said yes. Upon arrival of the movers, they made us remove all of the items, and we loaded the drawers ourself into the truck. The whole time they were there, it was like they were milking the time which of course irritated myself and my family. Once at the new apartment, luckily we had an elevator to relieve them a bit but they were leaving the items by the elevator so my family and i had to move it. Overall, this was a HORRIBLE moving experience. I am still waiting to hear from customer care team but it's looking like I'll have to reach out AGAIN. Read More
Janaysia S.
Northwest Side, San Antonio, TX
2023-02-21
This was the most unprofessional, dragged move i have ever encountered. Firstly, we got a call at 10:30am saying they will be with us in about an hour, they did not show until 3:15PM!!! In that time we could've just moved ourself, and when they arrived, they were in a Penske truck. I must add that upon their arrival, we brought down items to make the move smoother (bed frame, table, chairs, and little miscellaneous items). Of course this company is by the hour, the issue is it took 2 movers 1.5 hours to move all of a mattress, bed frame, couch that was super light and broke off into 4 pieces, a small dining table and 2 dressers. All the rest of the items in the house were moved by my family. On top of that we asked if we could leave the drawers in the dresser filled and they said yes. Upon arrival of the movers, they made us remove all of the items, and we loaded the drawers ourself into the truck. The whole time they were there, it was like they were milking the time which of course irritated myself and my family. Once at the new apartment, luckily we had an elevator to relieve them a bit but they were leaving the items by the elevator so my family and i had to move it. Overall, this was a HORRIBLE moving experience. I am still waiting to hear from customer care team but it's looking like I'll have to reach out AGAIN. Read More
Janaysia S.
Northwest Side, San Antonio, TX
2023-02-21
This was the most unprofessional, dragged move i have ever encountered. Firstly, we got a call at 10:30am saying they will be with us in about an hour, they did not show until 3:15PM!!! In that time we could've just moved ourself, and when they arrived, they were in a Penske truck. I must add that upon their arrival, we brought down items to make the move smoother (bed frame, table, chairs, and little miscellaneous items). Of course this company is by the hour, the issue is it took 2 movers 1.5 hours to move all of a mattress, bed frame, couch that was super light and broke off into 4 pieces, a small dining table and 2 dressers. All the rest of the items in the house were moved by my family. On top of that we asked if we could leave the drawers in the dresser filled and they said yes. Upon arrival of the movers, they made us remove all of the items, and we loaded the drawers ourself into the truck. The whole time they were there, it was like they were milking the time which of course irritated myself and my family. Once at the new apartment, luckily we had an elevator to relieve them a bit but they were leaving the items by the elevator so my family and i had to move it. Overall, this was a HORRIBLE moving experience. I am still waiting to hear from customer care team but it's looking like I'll have to reach out AGAIN. Read More
Veronica Sulin
2023-02-19
I have used this company before. They are amazing. They have excellent customer service. Always in communication is there are any changes. They are so careful with the furniture. Their rates are really good. This is a company that I trust to get the job done. Keep up the good job. Arline and Angel brought the furniture today. I appreciate how much they care. They did an excellent job. They are an asset to the company. Read More
RTrev3
2023-02-12
Harley Trudeau , Gus , Devin , and Austin were great, from arrival to deliver to departure and everything in between! Chris Tiner, the Estimator, was very informative and made the whole process easier. We highly recommend All My Sons for any and all your moving needs!! Read More
Sue Carter
2023-01-25
José Martinez and Hector Cardina did an excellent job, moving my furniture and other items. They worked quickly and carefully and were very professional and conscientious and made sure everything was done right. They were very reassuring and instill confidence that the job would be done right. They also went above and beyond when Jose arranged my garage, so there would be room to store all the furniture. I will definitely ask for Jose and Hector, when again, I will need to move furniture. Read More
Gilberto Bernal
2023-01-24
Very professional and respectful. Marco Arredondo and his team handle all my possessions with care, and worked hard to make sure everything was tip top before they left. Thank you Mr. Arredondo and team. Read More
Gilberto Bernal
2023-01-24
Very professional and respectful. Marco Arredondo and his team handle all my possessions with care, and worked hard to make sure everything was tip top before they left. Thank you Mr. Arredondo and team. Read More
Gilberto Bernal
2023-01-24
Very professional and respectful. Marco Arredondo and his team handle all my possessions with care, and worked hard to make sure everything was tip top before they left. Thank you Mr. Arredondo and team. Read More
Gilberto Bernal
2023-01-24
Very professional and respectful. Marco Arredondo and his team handle all my possessions with care, and worked hard to make sure everything was tip top before they left. Thank you Mr. Arredondo and team. Read More
Bianca Garcia
2023-01-10
Genuinely, this has been the best moving experience I’ve ever had!! Mr. Harley Trudeau, Devin, and Augustine, moved my family and myself from the outskirts of west texas into a two story house in San Antonio. They handled everything with such care and reliability. The team even dissembled and reassembled our electric bed frames, sofa recliners, and all appliances that we were having major difficulty with. They did this all with good humor and finesse. We don’t think we could have had a better team than Harley, Devin, and Augustine, and I will be highly recommending them to my friends and family well into the foreseeable future! Affordable, efficient, and effective ⭐️ Read More
Bianca Garcia
2023-01-10
Genuinely, this has been the best moving experience I’ve ever had!! Mr. Harley Trudeau, Devin, and Augustine, moved my family and myself from the outskirts of west texas into a two story house in San Antonio. They handled everything with such care and reliability. The team even dissembled and reassembled our electric bed frames, sofa recliners, and all appliances that we were having major difficulty with. They did this all with good humor and finesse. We don’t think we could have had a better team than Harley, Devin, and Augustine, and I will be highly recommending them to my friends and family well into the foreseeable future! Affordable, efficient, and effective ⭐️ Read More
Bianca Garcia
2023-01-10
Genuinely, this has been the best moving experience I’ve ever had!! Mr. Harley Trudeau, Devin, and Augustine, moved my family and myself from the outskirts of west texas into a two story house in San Antonio. They handled everything with such care and reliability. The team even dissembled and reassembled our electric bed frames, sofa recliners, and all appliances that we were having major difficulty with. They did this all with good humor and finesse. We don’t think we could have had a better team than Harley, Devin, and Augustine, and I will be highly recommending them to my friends and family well into the foreseeable future! Affordable, efficient, and effective ⭐️ Read More
Tony McFann
2023-01-07
The Two man crew we have were awesome will have them back in the near future Read More
Tony McFann
2023-01-07
The Two man crew we have were awesome will have them back in the near future Read More
Tony McFann
2023-01-07
The Two man crew we have were awesome will have them back in the near future Read More
Ashley Cantu
2023-01-02
All my sons was over all a great moving service. Our first portion of the move into storage wasn’t great at all but Greg the owner made it a point to send us a great second crew for the move into the house which made a huge difference. Thank you for everything guys! Harley Trudeau, Gus, Hunter, Jared, Kiara Read More
Samantha McCubbins
2022-12-31
Harley Trudeau, Gus, Devin, and Hunter came on new years eve. They were awesome, super fast and professional. They asked what everything should go, wrapped everything safely, and I felt very comfortable with this group. Thank you! Read More
Alex Varela
2022-12-30
Harley Trudeau, devin and Gus were the best thing that happened on this move. They came in and knew exactly what to do and took over, super fast, super focused, very reliable. Please, anyone if you need help moving to your next new home I would recommend this specific crew any day of the week. Thank you so much Alton Lenz for dispatching this crew to save the day!!! Read More
Luis Hernandez
2022-12-29
Great job guys !
Gus, Devin, & Harley Trudeau
Very consistent and so helpful respectful and hardworking ! Read More
Doc Autrisim
2022-11-17
Harley Trudeau , Augustine, Devine showed up promptly and worked hard, then fellas put their steps in today. Read More
Homegoods#786 Closter
2022-11-17
We are extremely pleased with the service of three amazing workers, such as Harley Harley, Trudeau,, Trudeau, Devon, and gus. your company should commend these men for their outstanding performance today for customer service. Customer service is the root of all business and we will definitely get them back and we will definitely ask for these three young men. They are an asset to your company. Read More
Carlos Canales
2022-11-15
Harley, Trudeau, Devon and Gus were quick. Respectful of the property and communicated clearly through the proceed. I will hire them again and highly recommend. Read More
Robert D
2022-11-10
About $200 more than I was quoted, But JOSH & JORDAN B we’re awesome. Very professional, kind and courteous. Worked in a timely fashion, they worked their tails off! Very thankful that these are the guys they sent! They get an A ++++ from me! Thank you guys Read More
Jane Murphy
2022-11-10
Super fast and amazing! Harley, trudeau Devon and Gus. They got here promptly and worked carefully Read More
Hayley Wobser
2022-11-08
Harley Trudeau, Devin and Gus did an amazing job. The job took 11 hours and they worked the entire time. We will defiantly use this team again. Read More
Annie Ruzicka
2022-11-06
Harley Trudeau, devin and Gus were great with moving and communicating on where to put my belongings. These guys were very professional and cool. Will definitely be using them for future moves. Read More
Brett Freede
2022-11-05
Harley Trudeau and Devin. Very professional and took care of everything carefully. Read More
Jerome M
2022-11-04
Harley Trudeau and devin was amazing with shipping and delivery my good Read More
Stacy Ervin
2022-11-02
Harley, Trudeau, Devon Gus and the crews!
These guys were excellent, they were on efficient, on time, handle our home with care. Read More
Anthony Ervin
2022-11-02
Harley Trudeau and crew were awesome! Prompt, courteous and especially efficient! Moved 20-25 times in my lifetime and this is by far the best crew I’ve ever worked with! Highly recommend this company and crew! Read More
Tom Norvell
2022-11-01
The crew that I renamed All My sons AND Daughters did a great job. They worked hard and efficiently and got all our stuff in our new home. Very grateful! Read More
Tom Norvell
2022-11-01
The crew that I renamed All My sons AND Daughters did a great job. They worked hard and efficiently and got all our stuff in our new home. Very grateful! Read More
Tom Norvell
2022-11-01
The crew that I renamed All My sons AND Daughters did a great job. They worked hard and efficiently and got all our stuff in our new home. Very grateful! Read More
Josh
2022-10-27
I feel I need to post a review about my experience as it was the worst experience of my 17 year Air Force career and 7 moves. I scheduled with AMSMS because of their Google Reviews (I didnt see their yelp review prior). When I scheduled with them, their rep assured me based on my info that it should only take 2 hours (I figured $500 tops for a 15 foot uhaul). I paid a moving company $300 to load my truck up prior to arriving here. That was $300 and I didnt lift a finger.
It took all my sons from 4:41pm to 8pm when they were forced to stop. I had a 3 guy crew but they might as well have sent 1 guy as the other two were practically worthless. The team lead was great and professional the whole time. He moved with a sense of urgency. The second guy didnt hardly do anything the first two hours and mostly followed the team lead around waiting to be tasked. The third guy was absolutely worthless. The second he arrived he asked me for an iPhone charger as his phone was dead. It was probably dead because he spends all day on it, nonstop. I even have video of him standing around in the truck playing on it.
This crew was so slow that I had to pitch and help. They didnt follow hardly any directions and put my stuff in pretty much any space they could find. Now I have boxes pilled up scattered all over my apartment in no order. It took me almost a week to find my lamps for my living room…
I got charged $750 ($800 with tip) for a 15 foot uhaul to be unloaded.. My apartment is a third story apartment however, this crew went as slowly as possible throughout the visit.
I called the company to complain thinking id get a few hundred bucks for the terrible experience. I got $100. Unacceptable. Read More
Noelle E
2022-10-27
BEST MOVE EVER! These guys are amazing. Do yourself a favor and ask for Josh, Jordan and Elijah for your next move. They were fast, efficient and made our move from Colorado to Texas pain free! Read More
Nancy Schmitz
2022-10-12
Harley Trudeau, Devin & Gus,
Thank you to these 3, they provided outstanding service, taking care of my household goods. These 3 were able to get the job done in minimal time. They also provided me instances of furniture that had been damaged before the took over this move. Awesome job. Read More
Andrew J. Kovach
2022-10-08
Harley, Devin, and Gus were awesome! Got to my apartment early which saved some time and we got 100% hustle from them the entire time. Even took furniture apart and put it back together! 10/10 will call them again for any future moves. Read More
Nemo Me Impune Lacessit
2022-10-06
Stay away from this company! You will regret it once they damage your furniture, lose parts to your furniture, waste time on their phone, eat lunch on your dime and make comments to each other about slowing down to up the price....then they do no give you the claims packet when you ask for it in person. You request it online with a link they send you and THEY STILL DONT SEND YOU THE PACKET! You've been warned ⚠️ Read More
Nemo Me Impune Lacessit
2022-10-06
Stay away from this company! You will regret it once they damage your furniture, lose parts to your furniture, waste time on their phone, eat lunch on your dime and make comments to each other about slowing down to up the price....then they do no give you the claims packet when you ask for it in person. You request it online with a link they send you and THEY STILL DONT SEND YOU THE PACKET! You've been warned ⚠️ Read More
Nemo Me Impune Lacessit
2022-10-06
Stay away from this company! You will regret it once they damage your furniture, lose parts to your furniture, waste time on their phone, eat lunch on your dime and make comments to each other about slowing down to up the price....then they do no give you the claims packet when you ask for it in person. You request it online with a link they send you and THEY STILL DONT SEND YOU THE PACKET! You've been warned ⚠️ Read More
Nemo Me Impune Lacessit
2022-10-06
Stay away from this company! You will regret it once they damage your furniture, lose parts to your furniture, waste time on their phone, eat lunch on your dime and make comments to each other about slowing down to up the price....then they do no give you the claims packet when you ask for it in person. You request it online with a link they send you and THEY STILL DONT SEND YOU THE PACKET! You've been warned ⚠️ Read More
Nemo Me Impune Lacessit
2022-10-06
Stay away from this company! You will regret it once they damage your furniture, lose parts to your furniture, waste time on their phone, eat lunch on your dime and make comments to each other about slowing down to up the price....then they do no give you the claims packet when you ask for it in person. You request it online with a link they send you and THEY STILL DONT SEND YOU THE PACKET! You've been warned ⚠️ Read More
Nemo Me Impune Lacessit
2022-10-06
Stay away from this company! You will regret it once they damage your furniture, lose parts to your furniture, waste time on their phone, eat lunch on your dime and make comments to each other about slowing down to up the price....then they do no give you the claims packet when you ask for it in person. You request it online with a link they send you and THEY STILL DONT SEND YOU THE PACKET! You've been warned ⚠️ Read More
Buford T J.
San Antonio, TX
2022-10-05
Stay away from this company! You will regret it once they damage your furniture, lose parts to your furniture, waste time on their phone, eat lunch on your dime and make comments to each other about slowing down to up the price....then they do no give you the claims packet when you ask for it in person. You request it online with a link they send you and THEY STILL DONT SEND YOU THE PACKET! You've been warned Read More
Buford T J.
San Antonio, TX
2022-10-05
Stay away from this company! You will regret it once they damage your furniture, lose parts to your furniture, waste time on their phone, eat lunch on your dime and make comments to each other about slowing down to up the price....then they do no give you the claims packet when you ask for it in person. You request it online with a link they send you and THEY STILL DONT SEND YOU THE PACKET! You've been warned Read More
Buford T J.
San Antonio, TX
2022-10-05
Stay away from this company! You will regret it once they damage your furniture, lose parts to your furniture, waste time on their phone, eat lunch on your dime and make comments to each other about slowing down to up the price....then they do no give you the claims packet when you ask for it in person. You request it online with a link they send you and THEY STILL DONT SEND YOU THE PACKET! You've been warned Read More
Buford T J.
San Antonio, TX
2022-10-05
Stay away from this company! You will regret it once they damage your furniture, lose parts to your furniture, waste time on their phone, eat lunch on your dime and make comments to each other about slowing down to up the price....then they do no give you the claims packet when you ask for it in person. You request it online with a link they send you and THEY STILL DONT SEND YOU THE PACKET! You've been warned Read More
Jasman Johnson
2022-10-03
Harley and Jordan were great. Very professional and got the job quickly and efficiently! Could not have asked for better! Will definitely use again! Read More
Nick Lozano
2022-09-29
Harley, Morgan, and Devin are awesome guys! Worked professionally and grate to get along with. Highly recommend! 👌🏼 Read More
Linda Cooper
2022-09-28
Harley and Devon did a terrific job on our move. We are very pleased with their timeliness, attitudes, and efficiency. We can definitely recommend them!! Read More
Abby McGrew
2022-09-24
Harley and Fernando with All My Sons did such an amazing job with our move! I cannot recommend them enough for any of your moving needs. Read More
Ashley Green
2022-09-23
Harley, David & Augustine were awesome! They arrived on time, worked hard to move all items as fast as they could and remained extremely professional for the entire move. They were very careful with all of our furniture and we really appreciate their work! We will definitely be using All My Sons for any future moves! Read More
DawnStar Gaming
2022-09-20
Harley and Devon did an amazing job with our moving, very respectful and hard working, if I had to recommend anyone one or any company to move your stuff, it’s them!! Read More
Vanessa Chavez
2022-09-18
Harley and crew did a fantastic job! They were extremely friendly and cautious with my belongings! I will use this company again…the last company I used was terrible, so thank you All My Sons! ❤️ Read More
Amanda Arredondo
2022-09-17
Harley Trudeau & Devin did great today! I am single mom and I needed tones of help. I couldn’t have done it without them so kind and polite. Great team! Read More
Ashley Gladstone
2022-09-16
Harley and crew did amazing with moving are heavy furniture!!! So amazing would recommend them to everyone Read More
Jahzeel Aguilar
2022-09-08
Harley and Devin are two hard working individuals. They dedicated the time and effort needs to complete the job in one day and on a single trip Read More
Julia Sanders
2022-09-03
Harley and crew- these guys were very professional and gave excellent services!! They did awesome thanks so much!!! Read More
Erika Wilson
2022-09-02
Harley and crew were fantastic! They were extremely efficient, professional and were great with our kids and dog. They helped set up all of our furniture. We would recommend them to others. Read More
Chrystal Cuellar
2022-09-01
Very professional and made my last minute move smooth. Harley was very helpful!Thank you for your service! Read More
Myranda George
2022-08-29
Harley, Jared, Mason did a super great job, were super quick and efficient! Read More
Diane Adams
2022-08-29
Harley, Jared and Mason are very polite young men. That is all I can say at this point. So far we have found broken furniture and a broken 55in TV and some collectable s. I have tried to reach the co and only get a recording Don't use this company. Read More
Stacie Johnson
2022-08-28
Harley & Devon were a joy to work with
They were efficient & friendly. Read More
Tiffany Gorski
2022-08-27
Harley Devin and Angel were the most hard working guys ever. The were so polite and kind. Would recommend them to everyone. Read More
Jordan Gooch
2022-08-26
Great job to Harley and crew!!! Got our big move done in a good amount of time and we’re very professional! Would recommend! Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Carl Cassler
2022-08-25
Edit2: All My Sons Admitted fault and agreed to pay a settlement amount on October 31st 2022. It is now January 2023 and I still have not received a check from them. Do not do business with them.
lol at their response more than a year later.
I am extremely disappointed with the service I received during a move on 23 and 24 August, 2022.
I thought I was going to have a stress-free experience by paying the higher price with All My Sons. This was not the case.
To start, the truck arrived an hour later than the driver said they would during a phone call when they were leaving their office. No calls were given to inform me of an updated arrival time and no apologies or explanation was given when the crew arrived.
The crew that worked the load and unload was unprofessional. They did not even have their own markers to write on the boxes and only labeled a few of them with a marker I provided. Most boxes are unmarked. The crew did not take care with making sure all items were loaded onto the truck. I had to point out multiple items that were waiting to be put on the truck and even brought out more items from the house after they put locks on the doors of the truck. Everything from the house was going, so I do not understand the confusion.
The crew also made loud jokes of a sexual nature multiple times and used profane language. Completely unprofessional.
Care was not taken with my property. A single employee would lift items that were too heavy for them to control and often bump them against the walls, ground, or drop them. Many of my items were damaged during the move. The crew did not seem to care that they caused damage, claiming that only minor damage occurred or they outright hid the obvious damage and would not tell me when they broke things.
One of the movers DUMPED AN OIL DRAIN PAN FULL OF OIL into one box full of items. I did not tell him to move it, it was obvious that it had liquid in it, and the worker did not immediately tell me about the issue and did not offer to clean up the mess. This ruined multiple items, stained the garage floor, and was extremely frustrating to witness. I had to clean up the mess he made. Zero care was given and he only minimized the situation stating "it was only a little oil" as the box had oil actively leaking out of it.
Items were also loaded onto the truck without care. Boxes marked "fragile" were crushed" when other boxes with delicate items such as musical instruments were thrown around. The packing materials that I paid for were simply not properly used. Fragile items were packed with a single layer of paper around them and left to rattle around a mostly empty box.
During delivery, the crew was in a rush to get all of the items off the truck and even ran while carrying my things. We told them to not run and were ignored. Damage to items was pointed out, including a destroyed dresser. The crew did not give instructions about how to file a claim or apologize.
I asked for assistance during delivery to mount a TV on a mount. I was told they could not do this although I was told during the quote and packing (where they took the TV off the mount) that they could. The crew seemed to be making excuses so they could leave as soon as possible.
This was a military move where I requested weight tickets during the quote, when I confirmed the appointment, and when the driver first contacted me on the day of the move. The driver did not provide weight tickets on the day of delivery.
I would not recommend All My Sons to anyone after this experience. This was a horrible and frustrating experience.
Update: I called the day asking the move asking for the weight tickets. I was told I would have them sent to me by the end of the day. That did not happen. Still waiting.
No one from their customer support team has reached out to me. They took my money and ran. Read More
Meagan Padilla
2022-08-21
The worst experience I have ever had! I was told when we scheduled the move that the movers were highly trained and I would not have any issues. I was quoted $1,500-$2,000 and I was told with what we had it would not take no more than 8 hours. I was very detailed on what we had and how big our house was. Moving day 3 guys show up and at first it was going smooth, then they started slowing down, and taking smoke breaks (A LOT of smoke breaks), it took 7 hours to load up the truck. It took them 1 hour and 15 minutes to get to my new house when it is a 26 minute drive. They said they stopped for lunch which apparently I still pay while they are on break. The driver then told me he was sorry for the delay but the other 2 movers are new and he is having to train them and it is slowing them down! I called the office and complained because again I am getting charged by the hour. They told me if they finished by 10pm my bill would be $3,100! I got upset so they sent 2 more guys to help. By 10pm they charged me $4,100! 13 hours total, they broke multiple items in my home plus ripped out some dry wall in our newly purchased house AND they refused to put any of our furniture together due to how late it was and the remainder of items in the truck were stuffed in the garage. The guy I hired off of facebook did a better job in my last move. I hired All My Sons because I was told they were professional and knew what they were doing. When I spoke to a manager they apologized and said whoever scheduled our move messed it up but he clearly had everything I initially said in his system. These people are crooks!!! What should have been a happy time after buying our house turned into a nightmare and cost us way more than we thought. DO NOT USE THEM!
Update: we filed a claim and we were offered $355 for the damages which included. Hole in my wall, 55" TV, shelf, and a lamp Read More
Meagan Padilla
2022-08-21
The worst experience I have ever had! I was told when we scheduled the move that the movers were highly trained and I would not have any issues. I was quoted $1,500-$2,000 and I was told with what we had it would not take no more than 8 hours. I was very detailed on what we had and how big our house was. Moving day 3 guys show up and at first it was going smooth, then they started slowing down, and taking smoke breaks (A LOT of smoke breaks), it took 7 hours to load up the truck. It took them 1 hour and 15 minutes to get to my new house when it is a 26 minute drive. They said they stopped for lunch which apparently I still pay while they are on break. The driver then told me he was sorry for the delay but the other 2 movers are new and he is having to train them and it is slowing them down! I called the office and complained because again I am getting charged by the hour. They told me if they finished by 10pm my bill would be $3,100! I got upset so they sent 2 more guys to help. By 10pm they charged me $4,100! 13 hours total, they broke multiple items in my home plus ripped out some dry wall in our newly purchased house AND they refused to put any of our furniture together due to how late it was and the remainder of items in the truck were stuffed in the garage. The guy I hired off of facebook did a better job in my last move. I hired All My Sons because I was told they were professional and knew what they were doing. When I spoke to a manager they apologized and said whoever scheduled our move messed it up but he clearly had everything I initially said in his system. These people are crooks!!! What should have been a happy time after buying our house turned into a nightmare and cost us way more than we thought. DO NOT USE THEM!
Update: we filed a claim and we were offered $355 for the damages which included. Hole in my wall, 55" TV, shelf, and a lamp Read More
Meagan Padilla
2022-08-21
The worst experience I have ever had! I was told when we scheduled the move that the movers were highly trained and I would not have any issues. I was quoted $1,500-$2,000 and I was told with what we had it would not take no more than 8 hours. I was very detailed on what we had and how big our house was. Moving day 3 guys show up and at first it was going smooth, then they started slowing down, and taking smoke breaks (A LOT of smoke breaks), it took 7 hours to load up the truck. It took them 1 hour and 15 minutes to get to my new house when it is a 26 minute drive. They said they stopped for lunch which apparently I still pay while they are on break. The driver then told me he was sorry for the delay but the other 2 movers are new and he is having to train them and it is slowing them down! I called the office and complained because again I am getting charged by the hour. They told me if they finished by 10pm my bill would be $3,100! I got upset so they sent 2 more guys to help. By 10pm they charged me $4,100! 13 hours total, they broke multiple items in my home plus ripped out some dry wall in our newly purchased house AND they refused to put any of our furniture together due to how late it was and the remainder of items in the truck were stuffed in the garage. The guy I hired off of facebook did a better job in my last move. I hired All My Sons because I was told they were professional and knew what they were doing. When I spoke to a manager they apologized and said whoever scheduled our move messed it up but he clearly had everything I initially said in his system. These people are crooks!!! What should have been a happy time after buying our house turned into a nightmare and cost us way more than we thought. DO NOT USE THEM!
Update: we filed a claim and we were offered $355 for the damages which included. Hole in my wall, 55" TV, shelf, and a lamp Read More
Alex Valdes
2022-08-19
Harley and crew were great, they work fast and taking care of details with no harm to any furniture. Everything is very well packed, I’m very pleased with their services and will hire them again for any moving job. Highly recommended. Read More
Tammy Ross
2022-08-13
Harley and Crew-Thank you so much for the amazing job. Best moving to date. I will it definitely be contacting you again in 18 months. Read More
Joseph Pizzimenti
2022-08-12
Harley and Devin were professional and timely for my Hawaii move….. packed truck twice. Amazing, thanks guys for busting it out!
Mahalo sand Aloha Read More
Kevin Caputo
2022-08-12
Alex and his crew were great appreciate the work definitely recommend there outstanding work Read More
Steven Kelley
2022-08-08
Employees were polite, courteous, and hard working. I had zero problems with this experience and the price was about what I expected to pay. I would absolutely use this crew again on any future need. Read More
William Smith
2022-08-08
Harley and Devin were great! Showed up on time and worked hard until finished. Highly recommend them. Read More
Katie H.
San Antonio, TX
2022-08-07
I booked a date in advance for a full pack and move to our barn/storage. I'm not going to go into detail about how underprepared they were or that they had the date wrong when I called to confirm. 5 people came to pack our 4100 sq ft house. 3 of them worked hard. One used one of my phone cables to charge his phone and check it every 5 minutes. Took snack breaks. Sat on my furniture to pack. Maybe 2 of them kinda labeled the boxes. I've had to throw stuff out bc they put food items in boxes sideways and jars broke. Ruined my container store pantry baskets. Oil in a box upside down. Paintings not wrapped in anything. Furniture damaged/scratched and broken. I filed a claim for an end table they broke while packing. Mid July. Heard NOTHING. We are now going through boxes and organizing all our stuff in our barn. I'm just getting more and more mad. We've used packers/movers 4 other times and NEVER had this much stuff ruined/broke. And we haven't even unwrapped some of the nice furniture. The face fell of a drawer on my grandmothers chest of drawers. I just had a buffet piece of hers painted and they didn't fully wrap any of these pieces and put them all on the concrete floor on their sides so it's totally scratched up. Irreplaceable. We might as well have thrown $5k in the trash can. And then the asking (pressuring) us to tip was very uncomfortable. No one will care about your things like you do but this is absolutely unacceptable. I'm still hunting for my crock pot lid bc things are randomly put in unlabeled boxes. I've had to open every single box to look for things (while we temporarily live in our barndo). I keep a running list of items I can't find. Read More
Katie H.
San Antonio, TX
2022-08-07
I booked a date in advance for a full pack and move to our barn/storage. I'm not going to go into detail about how underprepared they were or that they had the date wrong when I called to confirm. 5 people came to pack our 4100 sq ft house. 3 of them worked hard. One used one of my phone cables to charge his phone and check it every 5 minutes. Took snack breaks. Sat on my furniture to pack. Maybe 2 of them kinda labeled the boxes. I've had to throw stuff out bc they put food items in boxes sideways and jars broke. Ruined my container store pantry baskets. Oil in a box upside down. Paintings not wrapped in anything. Furniture damaged/scratched and broken. I filed a claim for an end table they broke while packing. Mid July. Heard NOTHING. We are now going through boxes and organizing all our stuff in our barn. I'm just getting more and more mad. We've used packers/movers 4 other times and NEVER had this much stuff ruined/broke. And we haven't even unwrapped some of the nice furniture. The face fell of a drawer on my grandmothers chest of drawers. I just had a buffet piece of hers painted and they didn't fully wrap any of these pieces and put them all on the concrete floor on their sides so it's totally scratched up. Irreplaceable. We might as well have thrown $5k in the trash can. And then the asking (pressuring) us to tip was very uncomfortable. No one will care about your things like you do but this is absolutely unacceptable. I'm still hunting for my crock pot lid bc things are randomly put in unlabeled boxes. I've had to open every single box to look for things (while we temporarily live in our barndo). I keep a running list of items I can't find. Read More
Katie H.
San Antonio, TX
2022-08-07
I booked a date in advance for a full pack and move to our barn/storage. I'm not going to go into detail about how underprepared they were or that they had the date wrong when I called to confirm. 5 people came to pack our 4100 sq ft house. 3 of them worked hard. One used one of my phone cables to charge his phone and check it every 5 minutes. Took snack breaks. Sat on my furniture to pack. Maybe 2 of them kinda labeled the boxes. I've had to throw stuff out bc they put food items in boxes sideways and jars broke. Ruined my container store pantry baskets. Oil in a box upside down. Paintings not wrapped in anything. Furniture damaged/scratched and broken. I filed a claim for an end table they broke while packing. Mid July. Heard NOTHING. We are now going through boxes and organizing all our stuff in our barn. I'm just getting more and more mad. We've used packers/movers 4 other times and NEVER had this much stuff ruined/broke. And we haven't even unwrapped some of the nice furniture. The face fell of a drawer on my grandmothers chest of drawers. I just had a buffet piece of hers painted and they didn't fully wrap any of these pieces and put them all on the concrete floor on their sides so it's totally scratched up. Irreplaceable. We might as well have thrown $5k in the trash can. And then the asking (pressuring) us to tip was very uncomfortable. No one will care about your things like you do but this is absolutely unacceptable. I'm still hunting for my crock pot lid bc things are randomly put in unlabeled boxes. I've had to open every single box to look for things (while we temporarily live in our barndo). I keep a running list of items I can't find. Read More
Katie H.
San Antonio, TX
2022-08-07
I booked a date in advance for a full pack and move to our barn/storage. I'm not going to go into detail about how underprepared they were or that they had the date wrong when I called to confirm. 5 people came to pack our 4100 sq ft house. 3 of them worked hard. One used one of my phone cables to charge his phone and check it every 5 minutes. Took snack breaks. Sat on my furniture to pack. Maybe 2 of them kinda labeled the boxes. I've had to throw stuff out bc they put food items in boxes sideways and jars broke. Ruined my container store pantry baskets. Oil in a box upside down. Paintings not wrapped in anything. Furniture damaged/scratched and broken. I filed a claim for an end table they broke while packing. Mid July. Heard NOTHING. We are now going through boxes and organizing all our stuff in our barn. I'm just getting more and more mad. We've used packers/movers 4 other times and NEVER had this much stuff ruined/broke. And we haven't even unwrapped some of the nice furniture. The face fell of a drawer on my grandmothers chest of drawers. I just had a buffet piece of hers painted and they didn't fully wrap any of these pieces and put them all on the concrete floor on their sides so it's totally scratched up. Irreplaceable. We might as well have thrown $5k in the trash can. And then the asking (pressuring) us to tip was very uncomfortable. No one will care about your things like you do but this is absolutely unacceptable. I'm still hunting for my crock pot lid bc things are randomly put in unlabeled boxes. I've had to open every single box to look for things (while we temporarily live in our barndo). I keep a running list of items I can't find. Read More
firedragon art
2022-08-03
Moving made simple! Thanks to Celeste, Hector, and Isaac. Highly recommend All My Sons Moving! This was a second move! Read More
epifanio corral
2022-07-26
I hired the company with the understanding that it was a 2 hour minimum. Upon arrival the team lead first words were I feel drunk from the night before mind you he was the one driving. Okay, so I what could I do then? They were there already and I was desperate to move because I had no other help! Prior to to arrival I already had all the items they were gonna move in from of the door ready for them. The 3 guys proceeded to put my 2 couches in the truck without wrapping them and apparently sliding them on there sides because that’s the only thing I can think of and stain my white couch black. I was not aware of this until later during the day when I was rearranging my apartment when I saw the black marks. I was charged $740.60 for about 40 minutes worth of work to still have my stuff damaged. Upon calling to complain about the damage Employee and representative David Cantù has the nerve to only offer me $100 just for one couch when 2of them were damaged. Why it my bad for not keeping an eye on the guys that were moving my furniture yes! But was i wrong to believe that I had hired professionals and that I didn’t need to hover over them as they were doing a job that they supposedly do on a regular basis. Now I have to go through there claims department and which in itself is another damn hassle. In a nut shell please take it from me and rethink this coming! Read More
epifanio corral
2022-07-26
I hired the company with the understanding that it was a 2 hour minimum. Upon arrival the team lead first words were I feel drunk from the night before mind you he was the one driving. Okay, so I what could I do then? They were there already and I was desperate to move because I had no other help! Prior to to arrival I already had all the items they were gonna move in from of the door ready for them. The 3 guys proceeded to put my 2 couches in the truck without wrapping them and apparently sliding them on there sides because that’s the only thing I can think of and stain my white couch black. I was not aware of this until later during the day when I was rearranging my apartment when I saw the black marks. I was charged $740.60 for about 40 minutes worth of work to still have my stuff damaged. Upon calling to complain about the damage Employee and representative David Cantù has the nerve to only offer me $100 just for one couch when 2of them were damaged. Why it my bad for not keeping an eye on the guys that were moving my furniture yes! But was i wrong to believe that I had hired professionals and that I didn’t need to hover over them as they were doing a job that they supposedly do on a regular basis. Now I have to go through there claims department and which in itself is another damn hassle. In a nut shell please take it from me and rethink this coming! Read More
epifanio corral
2022-07-26
I hired the company with the understanding that it was a 2 hour minimum. Upon arrival the team lead first words were I feel drunk from the night before mind you he was the one driving. Okay, so I what could I do then? They were there already and I was desperate to move because I had no other help! Prior to to arrival I already had all the items they were gonna move in from of the door ready for them. The 3 guys proceeded to put my 2 couches in the truck without wrapping them and apparently sliding them on there sides because that’s the only thing I can think of and stain my white couch black. I was not aware of this until later during the day when I was rearranging my apartment when I saw the black marks. I was charged $740.60 for about 40 minutes worth of work to still have my stuff damaged. Upon calling to complain about the damage Employee and representative David Cantù has the nerve to only offer me $100 just for one couch when 2of them were damaged. Why it my bad for not keeping an eye on the guys that were moving my furniture yes! But was i wrong to believe that I had hired professionals and that I didn’t need to hover over them as they were doing a job that they supposedly do on a regular basis. Now I have to go through there claims department and which in itself is another damn hassle. In a nut shell please take it from me and rethink this coming! Read More
Lydia Coutlee
2022-07-23
These guys did an amazing job! 5 stars. They worked really hard and we’re great to work with. Read More
Josh chesney
2022-07-22
Harley and crew were great. Padded and protected all my things. Would use again. Read More
Lyn Bailey
2022-07-14
Harley and his crew did an amazing job with our move. They were attentive to our needs, flexiable with our locations, and FAST! We will definitely use them again! Read More
Sandra Ibarra
2022-07-02
Fast and very helpful!
These guys did amazing! We absolutely appreciated them!
Thank you Harley, Jay, Devon and Mark!
May God Bless you all Always! Read More
Glenda Thompson
2022-06-18
Worst moving experience ever. The movers broke the leg off of one of my in-laws’ dresser. They annoyed the management staff of the apartment complex by blocking the elevator rendering it useless to other residents. When they piled boxes and lamps in the elevator, two lamps fell over and got bent. The movers just laughed about it. In addition to ruining several pieces of furniture, they blared offensive music at top volume even after being asked to turn the volume down. I was extremely disappointed and would never recommend them to anyone. Read More
Glenda Thompson
2022-06-18
Worst moving experience ever. The movers broke the leg off of one of my in-laws’ dresser. They annoyed the management staff of the apartment complex by blocking the elevator rendering it useless to other residents. When they piled boxes and lamps in the elevator, two lamps fell over and got bent. The movers just laughed about it. In addition to ruining several pieces of furniture, they blared offensive music at top volume even after being asked to turn the volume down. I was extremely disappointed and would never recommend them to anyone. Read More
Shonee Cunningham
2022-06-15
Harley, Andrew, & the crew did a great job today even in the heat! We have a lot of big heavy pieces & they moved it with a great attitudes. Highly recommended. Read More
Briana Thornhill
2022-06-09
This was the smoothest experience I’ve ever had moving. Alex and his crew did a great job packing and moving me from my 2 bedroom apartment into my new home. This service is definitely worth the investment! Read More
Justin Weiner
2022-05-31
Harley and his crew are amazing! Hardworking,efficient and friendly. Thank you. Read More
Rachel Barr
2022-05-31
Harley, Devin, and Jared were a great crew. They moved fast and were super friendly! They made everything easy and painless. Read More
M R
2022-05-30
Harley , Jared and Celeste were amazing! Quick professional and friendly! Highly recommend! Read More
Belen Vara
2022-05-30
Amazing, efficient and friendly crew. Handled all my stuff with care . Super fast move, and a great company would highly recommend!!!!!!!!!!!!!! Read More
eric woodley
2022-05-29
They came in fast, and moved everything I wanted fast. Best time I have ever had with a moving company. Read More
Russell Moore
2022-05-28
We called on the Friday before Memorial day and Alexander Turner and his crew were there bright and early Saturday morning. Fast, professional and friendly. I'd definitely recommend!
Russell Moore Read More
Chris Davis
2022-05-23
Overall amazing experience with this company, it was my first time hiring movers and I went with what I found to be the best while shopping online. Greg came out to estimate within 48 hours and was very knowledgeable and thorough and gave me a quote on site. Victor was the lead of my designated crew and him and his crew members did an outstanding job, I would definitely recommend this company and this crew lead and his crew hands down. If I have to go through the moving process again I hope to have this company and both of these fine gentlemen back In my corner for the assist! Well done guys! Read More
Chris Davis
2022-05-23
Overall amazing experience with this company, it was my first time hiring movers and I went with what I found to be the best while shopping online. Greg came out to estimate within 48 hours and was very knowledgeable and thorough and gave me a quote on site. Victor was the lead of my designated crew and him and his crew members did an outstanding job, I would definitely recommend this company and this crew lead and his crew hands down. If I have to go through the moving process again I hope to have this company and both of these fine gentlemen back In my corner for the assist! Well done guys! Read More
Chris Davis
2022-05-23
Overall amazing experience with this company, it was my first time hiring movers and I went with what I found to be the best while shopping online. Greg came out to estimate within 48 hours and was very knowledgeable and thorough and gave me a quote on site. Victor was the lead of my designated crew and him and his crew members did an outstanding job, I would definitely recommend this company and this crew lead and his crew hands down. If I have to go through the moving process again I hope to have this company and both of these fine gentlemen back In my corner for the assist! Well done guys! Read More
Chris Davis
2022-05-23
Overall amazing experience with this company, it was my first time hiring movers and I went with what I found to be the best while shopping online. Greg came out to estimate within 48 hours and was very knowledgeable and thorough and gave me a quote on site. Victor was the lead of my designated crew and him and his crew members did an outstanding job, I would definitely recommend this company and this crew lead and his crew hands down. If I have to go through the moving process again I hope to have this company and both of these fine gentlemen back In my corner for the assist! Well done guys! Read More
Kristen Weron
2022-05-18
Harley, Devin, & Celeste were the dream team in my move! They made the whole process quick and painless. Since we are doing our move in sections, I will be requesting this exact team again. Thanks guys! Read More
Ironman Starks
2022-05-05
Harley, Micah and Devin did an awesome job today. I recommend this team to anybody. Read More
Janet Porras
2022-05-01
Justin, Eddie and Dalton did a great job with moving and unloading us! They made record time getting to our new home and getting us in! We highly recommend this company! Read More
J Miller
2022-04-30
Movers Micah and Harley were fast, efficient and super friendly on the move! Nothing broken at all and would definitely use them again. 👍🏻 Read More
Arnold Moreno
2022-04-29
I couldn't ask for a fast, professional, friendly move! All My Sons is top-rated in my books and I'll recommend them to everyone I know. All of my items were moved with care like it was their stuff. I truly appreciate their hard work and effort to make this move easy and not nerve wracking! Thank you so much Harley, Micah, and Zari!! You guys are AWESOME!! Thanks Harley Trudeau! Read More
Nickisha Odidika
2022-04-29
Harley... Micah and Zari we're excellent great workers great customer service very friendly I would definitely recommend them to anyone!!! Read More
Trish B
2022-04-28
Harley and his team were awesome. They were professional and respectful of our things. Through easy communication they were able to move our home quickly. Read More
heather baker
2022-04-27
Harley, joe, and Matthew were a god send! We move a lot for work and have some very big heavy pieces.. this is the first time the experience wasn’t a nightmare. Moving is never fun but these guys were quick, careful, and professional.. would use them again in a heart beat Read More
Jamie Carson
2022-04-27
Our moving team Harley, Micah, and Ayden were exceptional. They took great care of all of our furniture and were extremely efficient. I would definitely recommend their team to anyone who needs to move. Read More
Jeremy Goodwin
2022-03-31
Hands down the best moving experience I’ve ever had - and my elevator was down 5th floor building! Victor was the name of the lead and man the crew was awesome!
I was moving from Marble Falls to downtown San Antonio in a high rise so it required extra planning with reserving a freight elevator and following extra guidelines - they did it all perfectly.
They helped me wrap some things I didn’t have boxes for and made sure it all got done and dang they worked fast. Anyway, I really recommend them! I had to reschedule one time and they got me in no problem. Nice office staff, laid back and easy to work with. Was just a $100 deposit to reserve and overall better price than all the other companies I contacted.
I could say more…and this is a REAL review by a REAL customer! Read More
Jeremy Goodwin
2022-03-31
Hands down the best moving experience I’ve ever had - and my elevator was down 5th floor building! Victor was the name of the lead and man the crew was awesome!
I was moving from Marble Falls to downtown San Antonio in a high rise so it required extra planning with reserving a freight elevator and following extra guidelines - they did it all perfectly.
They helped me wrap some things I didn’t have boxes for and made sure it all got done and dang they worked fast. Anyway, I really recommend them! I had to reschedule one time and they got me in no problem. Nice office staff, laid back and easy to work with. Was just a $100 deposit to reserve and overall better price than all the other companies I contacted.
I could say more…and this is a REAL review by a REAL customer! Read More
Jeremy Goodwin
2022-03-31
Hands down the best moving experience I’ve ever had - and my elevator was down 5th floor building! Victor was the name of the lead and man the crew was awesome!
I was moving from Marble Falls to downtown San Antonio in a high rise so it required extra planning with reserving a freight elevator and following extra guidelines - they did it all perfectly.
They helped me wrap some things I didn’t have boxes for and made sure it all got done and dang they worked fast. Anyway, I really recommend them! I had to reschedule one time and they got me in no problem. Nice office staff, laid back and easy to work with. Was just a $100 deposit to reserve and overall better price than all the other companies I contacted.
I could say more…and this is a REAL review by a REAL customer! Read More
Dawn Langham
2021-11-16
Sweet, helpful, careful young men. Tyler, Jared and Chad. Thanks a bunch. Read More
Dawn Langham
2021-11-16
Sweet, helpful, careful young men. Tyler, Jared and Chad. Thanks a bunch. Read More
Janelle Morales
2021-09-06
Will never recommend! Company has many hidden fees and had constant changing. The crew was nice but made many damages to our brand new home. We opted for movers over relatives to have someone take care of our belongings and watch the walls but they did worse. They were unprepared, broke drawers, a door and left many knicks in our walls. Still weeks later unable to file a claim although I’ve emailed and called numerous times. I just get rerouted and never get helped. Do not waste your time, energy or money on this company. Although their fees sound good it was more of a headache in the long run. They did partial move and we still had more work to do. Read reviews and do not go with this company. Especially if it’s an entire house move. (3bd/2ba) *attached are just some of the photos I plan on submitting once I get the claims packet I’ve been told has been sent to be via email and mail* Read More
Janelle Morales
2021-09-06
Will never recommend! Company has many hidden fees and had constant changing. The crew was nice but made many damages to our brand new home. We opted for movers over relatives to have someone take care of our belongings and watch the walls but they did worse. They were unprepared, broke drawers, a door and left many knicks in our walls. Still weeks later unable to file a claim although I’ve emailed and called numerous times. I just get rerouted and never get helped. Do not waste your time, energy or money on this company. Although their fees sound good it was more of a headache in the long run. They did partial move and we still had more work to do. Read reviews and do not go with this company. Especially if it’s an entire house move. (3bd/2ba) *attached are just some of the photos I plan on submitting once I get the claims packet I’ve been told has been sent to be via email and mail* Read More
Angela Bringas
2021-08-23
Tyler and crew were awesome. Couldn't have done it without them. Greatly appreciated 🙏 Read More
Joseph Yantz
2021-08-17
Tyler and Nathan’s crew did an excellent job moving our family into our new home Read More
breanna below
2021-07-21
Lied about pricing. Quoted me $139/hr on the initial call by someone named Andrea. Then I was confirmed by email someone named Nick for the same amount, who on the phone confirmed date and time. I was then changed $280/hr after the move. When we called because of the gross over charge, they told us it had been confirmed for that price. They are liars and sneaky. Would never utilize them again, and will make sure my friends and family are warned as well. Read More
Son Yong Owens
2021-07-12
The guys are very nasty mannered, did terrible job stacking in storage unit, resulting very most of boxes and other items falling down to floor. When complained to the company, they refused to make it right, saying their will be another cost. They grossly over charged on boxes and material. I had moved a few times in last 10+ years, this has been the most terrible job and service I ever received.
I would not recommend this company to anyone at all.
Buyers be warned!! Read More
Son Yong Owens
2021-07-12
The guys are very nasty mannered, did terrible job stacking in storage unit, resulting very most of boxes and other items falling down to floor. When complained to the company, they refused to make it right, saying their will be another cost. They grossly over charged on boxes and material. I had moved a few times in last 10+ years, this has been the most terrible job and service I ever received.
I would not recommend this company to anyone at all.
Buyers be warned!! Read More
Jacqueline J.
San Antonio, TX
2021-07-11
All My Sons was Almost Perfect....
This would have been a phenomenal experience if my washing machine had been properly connected. The movers were courteous and on time and were very polite. The rain did not hamper their efforts in getting my belongings to the truck quickly and dry. The crew under Cruz were a great team, moved quickly and were utmost professionals. I'd like to thank Nalia, Aaron, Manny, Simeon, Cruz and Raul for getting me into my new home.
The reason this is not a perfect 5 is the fact that my new rental flooded. Cruz did not place the washing machine drainage hose into the wall which caused gallons of water to stream onto my floor after I started a load of laundry. The water flowed into the garage and 90% of my belongings got wet. I had to work for hours to go through wet boxes and I had nowhere to place the items. I called the company to express my concerns. While they were nice enough to call another crew to investigate, they stated that the movers should not have connected it in the first place. I didn't agree as the first thing I asked Cruz when he came in was if they disconnect an appliance will they reconnect it, to which he replied yes. I also believe if you take apart furniture, you should put it back together and the crew worked well in putting all my furniture together, so I assumed the appliances would be the same.
Cruz was a wonderful leader of his crew and kept everyone on task, but the water flooding into the garage and house soured my day. With pouring rain and no broom/mop in sight I had to use my good towels to try and stop the water from reaching further into my home. I waited two days to complete this review as that's how long it took me to clean up and move all the damaged boxes...
A simple mistake that severely ruined my experience. While I would recommend this company, that appliance I'll learn how to hook up myself . Read More
Jacqueline J.
San Antonio, TX
2021-07-11
All My Sons was Almost Perfect....
This would have been a phenomenal experience if my washing machine had been properly connected. The movers were courteous and on time and were very polite. The rain did not hamper their efforts in getting my belongings to the truck quickly and dry. The crew under Cruz were a great team, moved quickly and were utmost professionals. I'd like to thank Nalia, Aaron, Manny, Simeon, Cruz and Raul for getting me into my new home.
The reason this is not a perfect 5 is the fact that my new rental flooded. Cruz did not place the washing machine drainage hose into the wall which caused gallons of water to stream onto my floor after I started a load of laundry. The water flowed into the garage and 90% of my belongings got wet. I had to work for hours to go through wet boxes and I had nowhere to place the items. I called the company to express my concerns. While they were nice enough to call another crew to investigate, they stated that the movers should not have connected it in the first place. I didn't agree as the first thing I asked Cruz when he came in was if they disconnect an appliance will they reconnect it, to which he replied yes. I also believe if you take apart furniture, you should put it back together and the crew worked well in putting all my furniture together, so I assumed the appliances would be the same.
Cruz was a wonderful leader of his crew and kept everyone on task, but the water flooding into the garage and house soured my day. With pouring rain and no broom/mop in sight I had to use my good towels to try and stop the water from reaching further into my home. I waited two days to complete this review as that's how long it took me to clean up and move all the damaged boxes...
A simple mistake that severely ruined my experience. While I would recommend this company, that appliance I'll learn how to hook up myself . Read More
Natalie Zapata
2021-06-14
Tyler and his crew were a pleasure to work with. They hustled to get the job done so I wouldn’t have to pay for additional time. They were extremely thoughtful about my belongings and took great care of all my valuables. Thanks guys! Read More
Marilyn Sisson
2021-06-14
Tyler Puckett and his crew were fast, efficient and very friendly. Read More
Shelby Mininger
2021-06-03
Great quick service Nathan, Corey and Kameron! Perfect for my small move loading my Uhaul. Read More
Holly McClellan
2021-05-04
Harley Trudeau, Rick, Courtney, and Gus were awesome on our move today. They were professional, quick, and I had ZERO damage to any of my items. I highly recommend All my Sons and this crew of fabulous people! Thank you again for helping make this move run so smoothly! Read More
Brittney Gilsdorf
2021-04-18
They did an amazing job and were extremely fast and efficient - Kameron, Cory, and Nathan are 3 that I highly recommend!!! Read More
andrea galvan
2021-01-12
Harley Trudeau, Morgan, and Devin did an amazing job moving and taking care of our personal belongings. I highly recommend all my sons moving . Thank you guys so much. Read More
Kara D.
San Antonio, TX
2020-12-18
I decided to use this moving company because I had a few large and heavy pieces. I was literally moving 1.5 miles down the road. The guys doing the moving we're very nice and professional, however I had 10 pieces to move a very short distance. I was quoted roughly $479 for the move.
It took much longer than I anticipated and my sons and I all helped moving the furniture into the new apartment. The total bill was $832!!!
When I complained, I was out on the phone with manager Matt Champion, who was very rude, he raised his voice to me and would not stop speaking in order to listen to my complaint. He insisted that I "owed" him that money and he would collect. When I asked " how?" He said I was quoted correctly and would not even listen or budge on this price.
I told him I could have easily moved this stuff myself, he simply told me I needed to pay in full!
Do not trust this company! The manager is awful and rude! So many other hardworking movers!
To be quoted half the price and billed double is ridiculous.
I am sorry I ever contacted this company. Read More
Kara D.
San Antonio, TX
2020-12-18
I decided to use this moving company because I had a few large and heavy pieces. I was literally moving 1.5 miles down the road. The guys doing the moving we're very nice and professional, however I had 10 pieces to move a very short distance. I was quoted roughly $479 for the move.
It took much longer than I anticipated and my sons and I all helped moving the furniture into the new apartment. The total bill was $832!!!
When I complained, I was out on the phone with manager Matt Champion, who was very rude, he raised his voice to me and would not stop speaking in order to listen to my complaint. He insisted that I "owed" him that money and he would collect. When I asked " how?" He said I was quoted correctly and would not even listen or budge on this price.
I told him I could have easily moved this stuff myself, he simply told me I needed to pay in full!
Do not trust this company! The manager is awful and rude! So many other hardworking movers!
To be quoted half the price and billed double is ridiculous.
I am sorry I ever contacted this company. Read More
Kara D.
San Antonio, TX
2020-12-18
I decided to use this moving company because I had a few large and heavy pieces. I was literally moving 1.5 miles down the road. The guys doing the moving we're very nice and professional, however I had 10 pieces to move a very short distance. I was quoted roughly $479 for the move.
It took much longer than I anticipated and my sons and I all helped moving the furniture into the new apartment. The total bill was $832!!!
When I complained, I was out on the phone with manager Matt Champion, who was very rude, he raised his voice to me and would not stop speaking in order to listen to my complaint. He insisted that I "owed" him that money and he would collect. When I asked " how?" He said I was quoted correctly and would not even listen or budge on this price.
I told him I could have easily moved this stuff myself, he simply told me I needed to pay in full!
Do not trust this company! The manager is awful and rude! So many other hardworking movers!
To be quoted half the price and billed double is ridiculous.
I am sorry I ever contacted this company. Read More
Scott Y.
San Antonio, TX
2020-12-08
One star is too generous. We hired this company and was told to it would be a $149 for one hour travel time and $149 per hour for 3 men and a truck with a 2 hour minimum. We expected to pay about $500. After they finished, it came out to close $1500. They took 5 hours to pack a small kitchen and everything else was already packed. Don't use this company, I feel ripped off. Read More
Larry “MR TOABAL” Mcgarity
2020-10-09
Tyler and his crew where very professional. They made my move as easy as possible. Great set of guys. Value was perfect. We honestly where not ready but that wasn't a problem. They gave us some time and came back later the same day and knocked it out. This is my first time having professionals move me and im definitely calling back for my next move! Read More
Rose Zee
2020-09-27
My soon to be ex neighbor used My Two Sons to move her out. They were joking around the minute they parked. Very unprofessional. They even dropped one of her boxes and everything fell out. They two movers shoved everything back in hastily, and joked and complained the entire time. The person they moved is an older woman, so I feel bad for the disregard her property was being treated. Will NEVER use this company! Read More
Rose Zee
2020-09-27
My soon to be ex neighbor used My Two Sons to move her out. They were joking around the minute they parked. Very unprofessional. They even dropped one of her boxes and everything fell out. They two movers shoved everything back in hastily, and joked and complained the entire time. The person they moved is an older woman, so I feel bad for the disregard her property was being treated. Will NEVER use this company! Read More
Rafael Moreno
2020-09-21
Movers were nice but my TV was shattered. Just moved literally 15 miles. Due to the contract you sign with them they will not replace it so buyer beware. It cost me $600 for 3 hours of work and $100 down plus a $600 TV. That equals $1300 out of pocket. Next time I am recruiting family, it's cheaper and they will probably buy me a TV as a gift anyway. Read More
Camela E.
San Antonio, TX
2019-07-09
I have used your company twice in the past and used to recommend them. However, yesterday's move was especially bad so I will highlight a few moments. You sent me three movers. I thought that would make things faster but they worked much slower than previously. In the beginning, I caught one mover just sitting in the truck.
Then they didn't wrap my table and it got scratched. I also have a damage on the corner of my new dresser. Honestly, the men seemed untrained. They had no customer service skills and one man was on his phone most of the day. We were supposed to make a stop... it took them 65 mins to get to a place that took me 20 minutes to get to. They actually went to a different address, even though I reminded them 4 times. I waited 45 mins...
Then, when we started moving into my apartment, Two of the men complained the whole time. They said things like "this is torture. I don't get paid enough for this"
Later, the men would disappear for long periods of time in the truck. This move cost twice as much as my last move. I had 3 movers instead of 2. I don't have more stuff. It was a 3rd story instead of 2nd so a little increase was expected. However, they ran the clock up by doing nothing.
When I asked them to move boxes to designated rooms, they either ignored me or said "we are just trying to get the stuff up the stairs"
Then at the end. They left while I was in the other room. They left the door open and didn't say goodbye. No words. Nothing. Read More
Laura Loya
2019-04-19
The front office were professional and courteous, however there were all of these hidden fees not disclosed until after the move. I was quoted $109 that included travel, fuel, and tools used. It was not told to me about a 2hr minimum until the paperwork was sent out the day before which was too late for me to cancel the move. Normally the additional fuel and travel would be fine BUT we did not leave the complex or the building. It was from the 3rd floor to the 1st floor in the same building! We did not use the truck, only tools used were the dolly (once) and some wrap on one item. We also did not use the full 2 hrs that I was charged. A total of $355 for a quick move. I am honestly upset but the only reason there is a star rating is because of the movers Coryn and David. They were AWESOME! They worked hard, communicated, had great personalities, and very professional. I honestly wish they had their own moving company. Thanks so much to the movers! Made the experience tolerable. Read More
Danielle Calderone
2018-12-26
Lack of information and communication. Informed we had multiple stops within a move and I guess the dispatcher didnt inform the movers of that. They were not properly prepared for moving my house. Broke the handles off of our fridge and electrical wires. Scuffed the floor of my new home. Not pleased. Read More
Danielle Calderone
2018-12-26
Lack of information and communication. Informed we had multiple stops within a move and I guess the dispatcher didnt inform the movers of that. They were not properly prepared for moving my house. Broke the handles off of our fridge and electrical wires. Scuffed the floor of my new home. Not pleased. Read More
Danielle Calderone
2018-12-26
Lack of information and communication. Informed we had multiple stops within a move and I guess the dispatcher didnt inform the movers of that. They were not properly prepared for moving my house. Broke the handles off of our fridge and electrical wires. Scuffed the floor of my new home. Not pleased. Read More