Companies List

Local B.

Houston, TX

2023-09-03

Nightmare! Lucas talked to me on the phone and lied, was rude, disrespectful and arrogant. I told him what I had and he didn't send a big enough truck, so I have to hire another mover to go finish the job. He added another $1000 to my bill, had a fraud hold put on my credit card and told the workers to take my things back to the office. He lied repeatedly, before, during and after. The workers were in agreement and seemed stuck in the middle. As commiserating as they were, they damaged a lot of my furniture, my old house and my new house. None of the boxes marked fragile or glass were handled appropriately. Nothing was sorted to the designated rooms. My sleep number bed was nearly destroyed, my recliner left in pieces as was my sectional sofa, my dresser was left wrapped in a blanket and they ran out of time to do it because Lucas threatened them to get back to the office by 5:30. Lucas had the nerve to call me on my phone and attempted to tell me off, like I had ever raised my voice or cussed at him, but when he said, "Who do you think you are?" I told him goodbye and he called me back to tell me that I couldn't talk to him that way! I hung up again. I won't put up with an employee of mine raising his voice to me or taking that tone and that's what Lucas forgot. He was my employee and I was paying him. And he said he was one of the owners! I can't list everything here, like how scratched up and dented my refrigerator is, but there's more. I checked a different website that says 4.5 stars out of 5. Must have been faked. Read More

Local B.

Houston, TX

2023-09-03

Nightmare! Lucas talked to me on the phone and lied, was rude, disrespectful and arrogant. I told him what I had and he didn't send a big enough truck, so I have to hire another mover to go finish the job. He added another $1000 to my bill, had a fraud hold put on my credit card and told the workers to take my things back to the office. He lied repeatedly, before, during and after. The workers were in agreement and seemed stuck in the middle. As commiserating as they were, they damaged a lot of my furniture, my old house and my new house. None of the boxes marked fragile or glass were handled appropriately. Nothing was sorted to the designated rooms. My sleep number bed was nearly destroyed, my recliner left in pieces as was my sectional sofa, my dresser was left wrapped in a blanket and they ran out of time to do it because Lucas threatened them to get back to the office by 5:30. Lucas had the nerve to call me on my phone and attempted to tell me off, like I had ever raised my voice or cussed at him, but when he said, "Who do you think you are?" I told him goodbye and he called me back to tell me that I couldn't talk to him that way! I hung up again. I won't put up with an employee of mine raising his voice to me or taking that tone and that's what Lucas forgot. He was my employee and I was paying him. And he said he was one of the owners! I can't list everything here, like how scratched up and dented my refrigerator is, but there's more. I checked a different website that says 4.5 stars out of 5. Must have been faked. Read More

Local B.

Houston, TX

2023-09-03

Nightmare! Lucas talked to me on the phone and lied, was rude, disrespectful and arrogant. I told him what I had and he didn't send a big enough truck, so I have to hire another mover to go finish the job. He added another $1000 to my bill, had a fraud hold put on my credit card and told the workers to take my things back to the office. He lied repeatedly, before, during and after. The workers were in agreement and seemed stuck in the middle. As commiserating as they were, they damaged a lot of my furniture, my old house and my new house. None of the boxes marked fragile or glass were handled appropriately. Nothing was sorted to the designated rooms. My sleep number bed was nearly destroyed, my recliner left in pieces as was my sectional sofa, my dresser was left wrapped in a blanket and they ran out of time to do it because Lucas threatened them to get back to the office by 5:30. Lucas had the nerve to call me on my phone and attempted to tell me off, like I had ever raised my voice or cussed at him, but when he said, "Who do you think you are?" I told him goodbye and he called me back to tell me that I couldn't talk to him that way! I hung up again. I won't put up with an employee of mine raising his voice to me or taking that tone and that's what Lucas forgot. He was my employee and I was paying him. And he said he was one of the owners! I can't list everything here, like how scratched up and dented my refrigerator is, but there's more. I checked a different website that says 4.5 stars out of 5. Must have been faked. Read More

Local B.

Houston, TX

2023-09-03

Nightmare! Lucas talked to me on the phone and lied, was rude, disrespectful and arrogant. I told him what I had and he didn't send a big enough truck, so I have to hire another mover to go finish the job. He added another $1000 to my bill, had a fraud hold put on my credit card and told the workers to take my things back to the office. He lied repeatedly, before, during and after. The workers were in agreement and seemed stuck in the middle. As commiserating as they were, they damaged a lot of my furniture, my old house and my new house. None of the boxes marked fragile or glass were handled appropriately. Nothing was sorted to the designated rooms. My sleep number bed was nearly destroyed, my recliner left in pieces as was my sectional sofa, my dresser was left wrapped in a blanket and they ran out of time to do it because Lucas threatened them to get back to the office by 5:30. Lucas had the nerve to call me on my phone and attempted to tell me off, like I had ever raised my voice or cussed at him, but when he said, "Who do you think you are?" I told him goodbye and he called me back to tell me that I couldn't talk to him that way! I hung up again. I won't put up with an employee of mine raising his voice to me or taking that tone and that's what Lucas forgot. He was my employee and I was paying him. And he said he was one of the owners! I can't list everything here, like how scratched up and dented my refrigerator is, but there's more. I checked a different website that says 4.5 stars out of 5. Must have been faked. Read More

Laura Love Sweets

2023-08-03

Due to their neglect, they broke the legs off of the table I inherited from my grandmother. I haven't been able to use my dining room for 6 weeks because they left it upside down on my floor, and they refuse to cover the cost of getting it fixed. Today, they said they would prefer I take legal action. Completely untrustworthy and heartless. I've never dealt with such a bad moving company EDIT: In response to their comment on this, because I do not see a way to respond to the comment: Every word that they just wrote to me is a blantant lie. They have made it clear through their actions that customers and customer satisfaction are very bottom priority to them. They clearly do not care how hard they have made my life and they do not feel I deserve any care at all. First, they screwed up. Then they made ME spend hours of my time trying to find someone to agree to fix it and get an estimate for them. Then they spent weeks avoiding the problem. Then they declined to even compensate fixing the broken furniture, not to mention all the problems afterward. It really doesn't get any more obvious that THIS is a company to avoid 100%. Read More

Samantha Sweezy

2023-06-24

We were doing a local move - from one end of Georgetown to the other. I have several pieces of antique furniture I inherited from my mom and was most concerned about those pieces. All My Sons was awesome about calming my nerves from the very beginning with my on-site quote from Amy. She reassured me that she would make sure her best guys were on the job and would make sure to pack it safely and securely. On the day of my move, the guys showed up in a bright pink truck (loved it!) and we quickly went over what all was to be moved. When we got to the antique china cabinet, I emphasized my concerns and Jorge was very reassuring and said it would be the last item on the truck so that it could be the first item off (something Amy had already suggested as well). All 3 of the movers were professional, very hard workers, and would interact with my husband and I as we were loading small items into our car. We appreciated the conversation and the laughs throughout the hot Texas summer day from Isaiah, Mike, and Jorge. As the truck started to get more and more full, Jorge approached me and advised that it would be a really tight fit to get the china cabinet in there and we talked about the option of doing a second trip. I fully supported his suggestion (after all, they are the pros) and I’m so glad I did. Sure, it took a bit longer than originally planned - but knowing that the team had enough experience to know when to make the judgement call for what was best for my belongings made me feel so much at ease with making sure all of my items arrived in one piece. I highly recommend All My Sons and will definitely be using them in the future (but hopefully not any time soon because let’s face it, moving sucks!). Read More

Samantha Sweezy

2023-06-24

We were doing a local move - from one end of Georgetown to the other. I have several pieces of antique furniture I inherited from my mom and was most concerned about those pieces. All My Sons was awesome about calming my nerves from the very beginning with my on-site quote from Amy. She reassured me that she would make sure her best guys were on the job and would make sure to pack it safely and securely. On the day of my move, the guys showed up in a bright pink truck (loved it!) and we quickly went over what all was to be moved. When we got to the antique china cabinet, I emphasized my concerns and Jorge was very reassuring and said it would be the last item on the truck so that it could be the first item off (something Amy had already suggested as well). All 3 of the movers were professional, very hard workers, and would interact with my husband and I as we were loading small items into our car. We appreciated the conversation and the laughs throughout the hot Texas summer day from Isaiah, Mike, and Jorge. As the truck started to get more and more full, Jorge approached me and advised that it would be a really tight fit to get the china cabinet in there and we talked about the option of doing a second trip. I fully supported his suggestion (after all, they are the pros) and I’m so glad I did. Sure, it took a bit longer than originally planned - but knowing that the team had enough experience to know when to make the judgement call for what was best for my belongings made me feel so much at ease with making sure all of my items arrived in one piece. I highly recommend All My Sons and will definitely be using them in the future (but hopefully not any time soon because let’s face it, moving sucks!). Read More

Anwar Garza (anwaRARW)

2023-04-29

I’ll start off by saying, I’m usually not one to complain about services, but this is not cool. After setting up my computer and tv & stand I found 3 of screens were damaged in the move. My living room tv screen now has a black dot on bottom of it and it won’t go away. Both of my gaming monitor screen were scratched cause did not bubble wrap them at all. To be honest for the amount that I was charged for materials and labor I figured they’d be careful enough to bubble wrap something. Specially with the fact that I had just purchased a roll of it the night before and left in the open. Not worth it considering that all 3 of damaged screen together worth around $1,600. I also find it weird that the don’t seem to care much to address any negative review but I guess they care more about boasting their business than keeping clients happy, that’s sad. Read More

Anwar Garza (anwaRARW)

2023-04-29

I’ll start off by saying, I’m usually not one to complain about services, but this is not cool. After setting up my computer and tv & stand I found 3 of screens were damaged in the move. My living room tv screen now has a black dot on bottom of it and it won’t go away. Both of my gaming monitor screen were scratched cause did not bubble wrap them at all. To be honest for the amount that I was charged for materials and labor I figured they’d be careful enough to bubble wrap something. Specially with the fact that I had just purchased a roll of it the night before and left in the open. Not worth it considering that all 3 of damaged screen together worth around $1,600. I also find it weird that the don’t seem to care much to address any negative review but I guess they care more about boasting their business than keeping clients happy, that’s sad. Read More

Anwar Garza (anwaRARW)

2023-04-29

I’ll start off by saying, I’m usually not one to complain about services, but this is not cool. After setting up my computer and tv & stand I found 3 of screens were damaged in the move. My living room tv screen now has a black dot on bottom of it and it won’t go away. Both of my gaming monitor screen were scratched cause did not bubble wrap them at all. To be honest for the amount that I was charged for materials and labor I figured they’d be careful enough to bubble wrap something. Specially with the fact that I had just purchased a roll of it the night before and left in the open. Not worth it considering that all 3 of damaged screen together worth around $1,600. I also find it weird that the don’t seem to care much to address any negative review but I guess they care more about boasting their business than keeping clients happy, that’s sad. Read More

Guy K.

Cedar Park, TX

2023-04-19

Beware of this company. They did not know how to move at all. They did not use any kind of teamwork or moving techniques. They used a dolly for every single piece of furniture and tried to move it individually without teamwork. They damaged Thousands of dollars worth of furniture. When I filed the claim, they offered me $150 dollars. Due to the fact they didn't know what they were doing, they took 3 hours too long due to inefficiency, and so 3 hours turned into 6 and I was grossly overcharged. These guys are horrible, the worst I have ever seen, and I have seen many. Not only were the movers bad, they had no common sense either. They ruined almost every piece of furniture they touched. Thanks again for the $150 offer for your damages. Read More

Guy K.

Cedar Park, TX

2023-04-19

Beware of this company. They did not know how to move at all. They did not use any kind of teamwork or moving techniques. They used a dolly for every single piece of furniture and tried to move it individually without teamwork. They damaged Thousands of dollars worth of furniture. When I filed the claim, they offered me $150 dollars. Due to the fact they didn't know what they were doing, they took 3 hours too long due to inefficiency, and so 3 hours turned into 6 and I was grossly overcharged. These guys are horrible, the worst I have ever seen, and I have seen many. Not only were the movers bad, they had no common sense either. They ruined almost every piece of furniture they touched. Thanks again for the $150 offer for your damages. Read More

Guy K.

Cedar Park, TX

2023-04-19

Beware of this company. They did not know how to move at all. They did not use any kind of teamwork or moving techniques. They used a dolly for every single piece of furniture and tried to move it individually without teamwork. They damaged Thousands of dollars worth of furniture. When I filed the claim, they offered me $150 dollars. Due to the fact they didn't know what they were doing, they took 3 hours too long due to inefficiency, and so 3 hours turned into 6 and I was grossly overcharged. These guys are horrible, the worst I have ever seen, and I have seen many. Not only were the movers bad, they had no common sense either. They ruined almost every piece of furniture they touched. Thanks again for the $150 offer for your damages. Read More

Guy K.

Cedar Park, TX

2023-04-19

Beware of this company. They did not know how to move at all. They did not use any kind of teamwork or moving techniques. They used a dolly for every single piece of furniture and tried to move it individually without teamwork. They damaged Thousands of dollars worth of furniture. When I filed the claim, they offered me $150 dollars. Due to the fact they didn't know what they were doing, they took 3 hours too long due to inefficiency, and so 3 hours turned into 6 and I was grossly overcharged. These guys are horrible, the worst I have ever seen, and I have seen many. Not only were the movers bad, they had no common sense either. They ruined almost every piece of furniture they touched. Thanks again for the $150 offer for your damages. Read More

Lyndsey C.

Austin, TX

2023-03-21

I was referred to this company by a complete moron to say the least. I had three men show up and quote me a price that I told them I would be able to pay them for a one bedroom, small apartment. All three of them showed up much earlier than they told me which was fine, I already had everything packed up, they literally just had to move it. They all wreaked of marijuana, and then when they moved all of my belongings, they decided to tack on another $700 and when I asked to speak to their boss about it, he told me that I "clearly didn't understand the service of movers." Tony yes, I'm talking about you. They also broke my furniture which I've had for a while and didn't even try to fix it nor replace it nor even offer to take money off of for doing so. Then they didn't even finish putting my furniture together. Also decided to take a 20 minute detour and told me I wasn't going to get charged, but now that I'm looking at my bill I was charged for yall's 20 minute little smoke session. Next time you get stoned before a job, try and mask the smell and maybe move much quicker instead of basically taking money from someone and lying. Do not work with this company ever. Not to mention I even had to provide my own tools for them to do anything. The worst moving company I've ever used. Read More

Lyndsey C.

Austin, TX

2023-03-21

I was referred to this company by a complete moron to say the least. I had three men show up and quote me a price that I told them I would be able to pay them for a one bedroom, small apartment. All three of them showed up much earlier than they told me which was fine, I already had everything packed up, they literally just had to move it. They all wreaked of marijuana, and then when they moved all of my belongings, they decided to tack on another $700 and when I asked to speak to their boss about it, he told me that I "clearly didn't understand the service of movers." Tony yes, I'm talking about you. They also broke my furniture which I've had for a while and didn't even try to fix it nor replace it nor even offer to take money off of for doing so. Then they didn't even finish putting my furniture together. Also decided to take a 20 minute detour and told me I wasn't going to get charged, but now that I'm looking at my bill I was charged for yall's 20 minute little smoke session. Next time you get stoned before a job, try and mask the smell and maybe move much quicker instead of basically taking money from someone and lying. Do not work with this company ever. Not to mention I even had to provide my own tools for them to do anything. The worst moving company I've ever used. Read More

Juan Smith

2023-02-03

Beware this company practices predatory business practices. I have been a victim and more details and photos are to come stay tuned. This is how my $3,200 wall bed was taken out. Unprofessional and negligent. Make sure you get everything they agree to in writing. They are notorious for using the bait and switch technique. Also, 20% of my personal property, which was purchased within the last couple years were mysteriously lost and the rest of my belongings were significantly damaged. They won’t return calls or emails. Once they get their money you are on your own. If you decide to use them and end up in a similar situation, I invite you to take the time to provide a legitimate review. Based on my experience, I don’t think half the reviews on there are from actual customers. ONLY THEN WILL WE BRING CHANGE. Read More

Juan Smith

2023-02-03

Beware this company practices predatory business practices. I have been a victim and more details and photos are to come stay tuned. This is how my $3,200 wall bed was taken out. Unprofessional and negligent. Make sure you get everything they agree to in writing. They are notorious for using the bait and switch technique. Also, 20% of my personal property, which was purchased within the last couple years were mysteriously lost and the rest of my belongings were significantly damaged. They won’t return calls or emails. Once they get their money you are on your own. If you decide to use them and end up in a similar situation, I invite you to take the time to provide a legitimate review. Based on my experience, I don’t think half the reviews on there are from actual customers. ONLY THEN WILL WE BRING CHANGE. Read More

Taylor W.

Downtown, Austin, TX

2023-01-04

DNU! From the beginning, it was a rocky move. I would give zero stars, but that's unavailable. 1. The day prior to the move, I was called and asked if I could move the date back a day. I agreed to do so and was told I would received a $50 discount for my flexibility. This was not on the final statement. 2. They smoked in my "smoke free" apartment complex. 3. When we got to the new apartment, they left their card reader at my old apartment. They asked me to go back while they unloaded the truck, so I did. 4. When I arrived at the old apartment for the reader, I get a call saying they are done. I didn't realize this would be a problem until the boss (Gerardo I believe) called me. His tone was extremely condescending and he said "you are still on the clock". I am not sure why the clock was running when I was doing THEM a favor. 5. When I arrived back to the new apartment, the men had kept my dresser hostage on the truck until I paid. 6. I was overcharged by almost $300! They didn't stop the clock when I was done, but rather when I arrived back from running THEIR errand. 7. I still had 3 trips to do after they finished. Not to mention, I had done 3 trips myself the prior day. I am not sure why more could not have been accomplished in the time I paid for. I was charged $850 for moving a 1 bedroom apartment! Absolutely absurd on the pricing. Do not trust their quote. 8. When I go to turn my TV on that night, I noticed it was completed broken! I checked my smaller one, and that was also broken! Just the cherry on top. 9. I have called them 3 times about being over charged, and I was told I would hear back by EOD. I have yet to hear a peep. 10. The claims department got back to me and will only be reimbursing me $150 TOTAL for both my $600 TV that is less than 2 years old and my $250 TV. Please do NOT use All My Sons unless you are willing to trash your TV, pay over $300 from the estimate, and also be your own mover. Absolute SCAM! Read More

Taylor W.

Downtown, Austin, TX

2023-01-04

DNU! From the beginning, it was a rocky move. I would give zero stars, but that's unavailable. 1. The day prior to the move, I was called and asked if I could move the date back a day. I agreed to do so and was told I would received a $50 discount for my flexibility. This was not on the final statement. 2. They smoked in my "smoke free" apartment complex. 3. When we got to the new apartment, they left their card reader at my old apartment. They asked me to go back while they unloaded the truck, so I did. 4. When I arrived at the old apartment for the reader, I get a call saying they are done. I didn't realize this would be a problem until the boss (Gerardo I believe) called me. His tone was extremely condescending and he said "you are still on the clock". I am not sure why the clock was running when I was doing THEM a favor. 5. When I arrived back to the new apartment, the men had kept my dresser hostage on the truck until I paid. 6. I was overcharged by almost $300! They didn't stop the clock when I was done, but rather when I arrived back from running THEIR errand. 7. I still had 3 trips to do after they finished. Not to mention, I had done 3 trips myself the prior day. I am not sure why more could not have been accomplished in the time I paid for. I was charged $850 for moving a 1 bedroom apartment! Absolutely absurd on the pricing. Do not trust their quote. 8. When I go to turn my TV on that night, I noticed it was completed broken! I checked my smaller one, and that was also broken! Just the cherry on top. 9. I have called them 3 times about being over charged, and I was told I would hear back by EOD. I have yet to hear a peep. 10. The claims department got back to me and will only be reimbursing me $150 TOTAL for both my $600 TV that is less than 2 years old and my $250 TV. Please do NOT use All My Sons unless you are willing to trash your TV, pay over $300 from the estimate, and also be your own mover. Absolute SCAM! Read More

Leah

2022-12-04

I’ve moved 6 different times around the Austin area and this is by far the worst moving company I’ve ever used. They sent me two movers. One of them was working and doing what he was supposed to while the other one was pretty much doing nothing the entire move. I felt like the second guy was intentionally taking a long time to increase my bill. One of the chairs to my table set was damaged. Unfortunately I didn’t notice it till after the 48 hour period. They probably dropped it. They also scratched the wall in my brand new apartment. The one mover tried to leave before he was finished putting back together all my furniture. I had to run after the truck and ask him to reconnect the mirror back to my dresser. He got out of the truck and came back in and reconnected the mirror, but then left all the moving blankets, tape, trash, etc that they used to move my larger items all over the floor. I also noticed he had moved my personal items in my dresser, instead of asking me to move them. Will definitely not be using there services again. I’m extremely disappointed. Read More

Mace Fontenot

2022-12-04

We moved from our apartment in Pflugerville/North Austin to a new place in South Austin. Had to book last minute (the day before the move) because my scheduled movers cancelled last minute. Spoke with a very friendly moving coordinator, who quoted me $189/hour and went over a variety of services they provide like wrapping furniture and moving dressers with stuff in the drawers. Was pricier than my previous movers, but I needed it booked asap so I went with it. Day of the move, everything’s going great. Three men come and we show them what all is getting moved and what they can leave behind for us to move ourselves. They begin and after some time, we go to meet them at our new place. We show them in and they start unpacking everything. They did a fantastic job, or so I thought, and were very friendly. Payment time comes and overall the move took 3-3.5 hours, so I’m expecting maybe $600-800 based on the quote I was given. I should preface that I received no emails or invoice from All My Sons. My payment total was $1067… for 3 hours. I understand that moving is a laborious task and the men absolutely deserved their pay, but the price was so steep for how short the move actually was - in my opinion. Whatever, we paid the fee. The guys left, and we began to unpack all our stuff. It’s been 2 days since we moved in and I’ve since gotten to unpack some of the items that the movers shoved into some of their wardrobe boxes. So far I’ve found that they managed to snap a metal lamp in half, break the frame of a large mirror, and totally destroyed my guitar stand by shoving it into a box that didn’t have room. I understand that it saves time to put things like that into a box and move all of it at once but they didn’t wrap any of it and I find it truly impressive that they snapped my lamp literally in half. Total loss so far is roughly over $100. I don’t intend to pursue a refund, but I figured it would be best to share my experience. All in all, I think the crew is very friendly and helpful but does cut corners when able to get away with it. Price is quite high and I would definitely require an invoice and outline of all the fees charged beforehand. Read More

Mace Fontenot

2022-12-04

We moved from our apartment in Pflugerville/North Austin to a new place in South Austin. Had to book last minute (the day before the move) because my scheduled movers cancelled last minute. Spoke with a very friendly moving coordinator, who quoted me $189/hour and went over a variety of services they provide like wrapping furniture and moving dressers with stuff in the drawers. Was pricier than my previous movers, but I needed it booked asap so I went with it. Day of the move, everything’s going great. Three men come and we show them what all is getting moved and what they can leave behind for us to move ourselves. They begin and after some time, we go to meet them at our new place. We show them in and they start unpacking everything. They did a fantastic job, or so I thought, and were very friendly. Payment time comes and overall the move took 3-3.5 hours, so I’m expecting maybe $600-800 based on the quote I was given. I should preface that I received no emails or invoice from All My Sons. My payment total was $1067… for 3 hours. I understand that moving is a laborious task and the men absolutely deserved their pay, but the price was so steep for how short the move actually was - in my opinion. Whatever, we paid the fee. The guys left, and we began to unpack all our stuff. It’s been 2 days since we moved in and I’ve since gotten to unpack some of the items that the movers shoved into some of their wardrobe boxes. So far I’ve found that they managed to snap a metal lamp in half, break the frame of a large mirror, and totally destroyed my guitar stand by shoving it into a box that didn’t have room. I understand that it saves time to put things like that into a box and move all of it at once but they didn’t wrap any of it and I find it truly impressive that they snapped my lamp literally in half. Total loss so far is roughly over $100. I don’t intend to pursue a refund, but I figured it would be best to share my experience. All in all, I think the crew is very friendly and helpful but does cut corners when able to get away with it. Price is quite high and I would definitely require an invoice and outline of all the fees charged beforehand. Read More

Mace Fontenot

2022-12-04

We moved from our apartment in Pflugerville/North Austin to a new place in South Austin. Had to book last minute (the day before the move) because my scheduled movers cancelled last minute. Spoke with a very friendly moving coordinator, who quoted me $189/hour and went over a variety of services they provide like wrapping furniture and moving dressers with stuff in the drawers. Was pricier than my previous movers, but I needed it booked asap so I went with it. Day of the move, everything’s going great. Three men come and we show them what all is getting moved and what they can leave behind for us to move ourselves. They begin and after some time, we go to meet them at our new place. We show them in and they start unpacking everything. They did a fantastic job, or so I thought, and were very friendly. Payment time comes and overall the move took 3-3.5 hours, so I’m expecting maybe $600-800 based on the quote I was given. I should preface that I received no emails or invoice from All My Sons. My payment total was $1067… for 3 hours. I understand that moving is a laborious task and the men absolutely deserved their pay, but the price was so steep for how short the move actually was - in my opinion. Whatever, we paid the fee. The guys left, and we began to unpack all our stuff. It’s been 2 days since we moved in and I’ve since gotten to unpack some of the items that the movers shoved into some of their wardrobe boxes. So far I’ve found that they managed to snap a metal lamp in half, break the frame of a large mirror, and totally destroyed my guitar stand by shoving it into a box that didn’t have room. I understand that it saves time to put things like that into a box and move all of it at once but they didn’t wrap any of it and I find it truly impressive that they snapped my lamp literally in half. Total loss so far is roughly over $100. I don’t intend to pursue a refund, but I figured it would be best to share my experience. All in all, I think the crew is very friendly and helpful but does cut corners when able to get away with it. Price is quite high and I would definitely require an invoice and outline of all the fees charged beforehand. Read More

David Grant

2022-10-11

Used this company to relocate me. Once I received my furniture my bedroom dresser mirror was shattered. I did my claim as told. Was told by the movers that they would send someone out to repair or just replace. Never happened. I paid over $250 for this dresser mirror and they only paid me $50. So when I called that’s when she wants to read me the the fine print of what they are liable for under Texas Law but of course never mentioned before hand of hiring them. She stated the $50 check was out of good faith and it could have been $18. I would never use them again and if you have items in your home you care about DO NOT USE ALL MY SONS if you don’t care about your items being broken defiantly use them cause they will break your stuff and will not replace it. My advice is to ask them about full replacement if you do decide to take that route. What truly upset me is that the female I spoke with act like she didn’t even care no apology she just was like I was lucky to even get the $50 and it’s settled and over with. STAY AWAY use different moving company and ask questions. Read More

George C.

Orlando, FL

2022-09-07

I was charged double what was quoted. They showed up an hour late, after I called them. When I called for the quote, I was told that they would want to come in and work as fast as possible so that they could move another house, they had no intention of that. They stood around talking a lot and it wasn't during their break. They worked slow. After their 15 minute break, at least one of them came inside smelling like alcohol. They didn't wrap up our $5000 Peloton treadmill and scratched it up bad. Scratched the walls and didn't say anything. Damaged my wooden nightstand. Put 2 dents in our stainless steel refrigerator. They didn't place all the furniture where it was supposed to go. They took a few things apart then handed me a bag of screws after I asked about it. They didn't bother to put anything back together. And worst of all, I caught one of them in my closet after he was told everything that was needed to move was in the room not the closets. Then at our delivery location, my wife caught the same one going through my work backpack. When I told their supervisor, he said if I didn't have it on camera, I can't prove he stole anything and it's just hearsay. As I told him, I never accused anyone of stealing, only going through personal belongings. The supervisor was not helpful nor apologetic. The company's reviews are misleading and do not represent the real reviews on Yelp. If I'd known that the reviews on their website were not legitimate, I definitely would have went with another company. Almost every review on Yelp has reported the same issues. Read More

George C.

Orlando, FL

2022-09-07

I was charged double what was quoted. They showed up an hour late, after I called them. When I called for the quote, I was told that they would want to come in and work as fast as possible so that they could move another house, they had no intention of that. They stood around talking a lot and it wasn't during their break. They worked slow. After their 15 minute break, at least one of them came inside smelling like alcohol. They didn't wrap up our $5000 Peloton treadmill and scratched it up bad. Scratched the walls and didn't say anything. Damaged my wooden nightstand. Put 2 dents in our stainless steel refrigerator. They didn't place all the furniture where it was supposed to go. They took a few things apart then handed me a bag of screws after I asked about it. They didn't bother to put anything back together. And worst of all, I caught one of them in my closet after he was told everything that was needed to move was in the room not the closets. Then at our delivery location, my wife caught the same one going through my work backpack. When I told their supervisor, he said if I didn't have it on camera, I can't prove he stole anything and it's just hearsay. As I told him, I never accused anyone of stealing, only going through personal belongings. The supervisor was not helpful nor apologetic. The company's reviews are misleading and do not represent the real reviews on Yelp. If I'd known that the reviews on their website were not legitimate, I definitely would have went with another company. Almost every review on Yelp has reported the same issues. Read More

George C.

Orlando, FL

2022-09-07

I was charged double what was quoted. They showed up an hour late, after I called them. When I called for the quote, I was told that they would want to come in and work as fast as possible so that they could move another house, they had no intention of that. They stood around talking a lot and it wasn't during their break. They worked slow. After their 15 minute break, at least one of them came inside smelling like alcohol. They didn't wrap up our $5000 Peloton treadmill and scratched it up bad. Scratched the walls and didn't say anything. Damaged my wooden nightstand. Put 2 dents in our stainless steel refrigerator. They didn't place all the furniture where it was supposed to go. They took a few things apart then handed me a bag of screws after I asked about it. They didn't bother to put anything back together. And worst of all, I caught one of them in my closet after he was told everything that was needed to move was in the room not the closets. Then at our delivery location, my wife caught the same one going through my work backpack. When I told their supervisor, he said if I didn't have it on camera, I can't prove he stole anything and it's just hearsay. As I told him, I never accused anyone of stealing, only going through personal belongings. The supervisor was not helpful nor apologetic. The company's reviews are misleading and do not represent the real reviews on Yelp. If I'd known that the reviews on their website were not legitimate, I definitely would have went with another company. Almost every review on Yelp has reported the same issues. Read More

George C.

Orlando, FL

2022-09-07

I was charged double what was quoted. They showed up an hour late, after I called them. When I called for the quote, I was told that they would want to come in and work as fast as possible so that they could move another house, they had no intention of that. They stood around talking a lot and it wasn't during their break. They worked slow. After their 15 minute break, at least one of them came inside smelling like alcohol. They didn't wrap up our $5000 Peloton treadmill and scratched it up bad. Scratched the walls and didn't say anything. Damaged my wooden nightstand. Put 2 dents in our stainless steel refrigerator. They didn't place all the furniture where it was supposed to go. They took a few things apart then handed me a bag of screws after I asked about it. They didn't bother to put anything back together. And worst of all, I caught one of them in my closet after he was told everything that was needed to move was in the room not the closets. Then at our delivery location, my wife caught the same one going through my work backpack. When I told their supervisor, he said if I didn't have it on camera, I can't prove he stole anything and it's just hearsay. As I told him, I never accused anyone of stealing, only going through personal belongings. The supervisor was not helpful nor apologetic. The company's reviews are misleading and do not represent the real reviews on Yelp. If I'd known that the reviews on their website were not legitimate, I definitely would have went with another company. Almost every review on Yelp has reported the same issues. Read More

Craig

2022-07-20

There’s the saying fast, cheap or good value pick two. In my case I overpaid, had my appliances and property damaged in both places in addition with have adversarial movers. The only nicety we had is they had an open schedule when other places did not. That should’ve been a red flag… now my fridge is dented. Entryway at my new house had to be repaired. Countless repairs on the interior of the house and we are missing items. I don’t think the missing items were stolen as they were rugs and kitchen Tupperware and other odds and ends I simply guess they were lost. Boxes were packed haphazardly (paid them to pack) I’ll give them the benefit of the doubt on that and that is wasn’t the easiest communicating with a few of them. The ones I could talk to were nice, they helped put together and connect the washer and dryer and fridge I think because they felt bad denting them. It was a very hot day but at the end of the day paying 5500$ for an in town move of a 4 bedroom house was a high price to pay in addition the the cost it will be to repair the sheet rock, appliances, and door ways. We also lost the deposit at our old house :( See example of their packing… also nothing was labeled. Read More

Jeremy

2022-03-04

Does this happen to anyone else? Spoke with Jeff about a quote. Sounds professional and well rehearsed in the process to serve me. Provided me my “final quote” of $750 for 4 hours. “We included a flat rate for travel time of 1 hour.” I asked are there any other fees? “No, $750 is the total fee.”. Great! Then he requests a $100 deposit, to hold my quote, and my email. Just in case, I ask, do you charge a gas fee? “Ah, yes that is **10%**of your total which is $75. Which makes your total bill about $825.” Oh, why didn’t you mention that with the total bill amount of $750 before? You sound very experienced. “Oh, sorry, it just popped up on the screen.” Right. Perhaps there are hidden fees from staff as well? They did the same thing to my partner. #hiddenfees I’d recommend finding someone with more transparency and less petty hidden fee tactics to sneak up after your move. Ps: there *written* “quote” is a vague overview with new additional fees. If you click on fuel charge it is now ***12%*** which they can certainly hold you to - because it’s in writing. Also, if you click on it it says they charge for travel time. It is not a flat rate! (Which he said it was on the phone). They have my addresses but for some reason can’t just tell me the total bill for the time slot? Sigh. Read More

Jeremy

2022-03-04

Does this happen to anyone else? Spoke with Jeff about a quote. Sounds professional and well rehearsed in the process to serve me. Provided me my “final quote” of $750 for 4 hours. “We included a flat rate for travel time of 1 hour.” I asked are there any other fees? “No, $750 is the total fee.”. Great! Then he requests a $100 deposit, to hold my quote, and my email. Just in case, I ask, do you charge a gas fee? “Ah, yes that is **10%**of your total which is $75. Which makes your total bill about $825.” Oh, why didn’t you mention that with the total bill amount of $750 before? You sound very experienced. “Oh, sorry, it just popped up on the screen.” Right. Perhaps there are hidden fees from staff as well? They did the same thing to my partner. #hiddenfees I’d recommend finding someone with more transparency and less petty hidden fee tactics to sneak up after your move. Ps: there *written* “quote” is a vague overview with new additional fees. If you click on fuel charge it is now ***12%*** which they can certainly hold you to - because it’s in writing. Also, if you click on it it says they charge for travel time. It is not a flat rate! (Which he said it was on the phone). They have my addresses but for some reason can’t just tell me the total bill for the time slot? Sigh. Read More

Sajin Thomas

2022-01-29

Moving is one of the most stressful events that we try to avoid and plan it only very few times in life. Imagine having a service that is totally unprofessional, that lacks ethics doing your move. Long story short, we did our move from Seattle to Austin and luck would have it. All My Sons Moving was chosen by our moving company as the local delivery team. On the day of the move, the team arrived in the morning(though 1 hr late). To start with they didn't have any floor padding or any protector to move in stuff(seriously?) and this is from a company who states they are Professional. And the next blocker, before moving in any boxes or items, they asked me to sign a paper, and the document had the wording "All items have been delivered in Good Condition". This document was asked to be signed before even moving any boxes outside of the truck, which was totally surprising. "Brian" from All My Son's moving, gave me a call and threatened that they would take the items back if I didn't sign the paper, that the items had been delivered in good condition. I told Brian politely that it doesn't make any sense, how can I sign on a paper that the items have been delivered in Good Condition if the items are sitting on their truck and not yet delivered. Thanks to the original Moving company(Mini Moves), the representative from Mini Moves who was truly professional stepped and insisted Brian and All My Sons moving that they cannot force customer to sign document that the delivery is completed before delivering the item. Finally, the items got delivered. Overall, one of the most stressful mornings I had due to the lack of professionalism, never again with All My Sons moving. Pros: - Communication was prompt Cons: - Totally Unprofessional: - Lacking Ethics: - Stressful experience, to say the least - Does not care for your floors or house - No floor pads or protectors are carried by the team. Buy your own floor protectors if you want to still go ahead with All My Son's Moving. Read More

Fiona Spalding-O'Neal

2021-03-12

Working with All My Son’s Moving & Storage was a seamless process. Brian took care of us as though he was moving a family member by carefully coordinating our move from start to finish! The Zoom Meeting with Amy to assess our needs was perfect, she even gave suggestions that I hadn’t yet thought of. The follow up calls to confirm dates & times, as well as setting expectations and helping is to prepare for the movers was so helpful. Movers arrived on time and were so careful of all of our breakables or heirlooms. Greg, Edgar, & Jerry were phenomenal and moved us quickly & efficiently! If you are looking for movers who are professional & efficient, who take the stress of moving down 10 notches, All My Son’s is for you!! Thank you for treating our belongings as if they were your own! Read More

Samantha B.

Houston, TX

2020-08-07

DO NOT USE THIS F'ING COMPANY. I beg you to let their business fall into disarray. So we booked these people a couple weeks ago everything was fine we were supposed to pay around $450 for two guys to show up. This morning they call and say "we had a cancellation and are trying to get a place for these guys. Would y'all want three movers? We will discount their rate to $30/hr instead of $60" Since we only have furniture we said "no we are good with two" literally the guy hangs up on us for not wanting 3 ppl to come. They show up, LOW AND BEHOLD THERE ARE THREE GUYS WE ARE NOW PAYING FOR. While this is annoying, what's most annoying is that our bill came out to $675 for three FULL PRICE MOVERS. They also shattered and ruined my great grandmother curio cabinet which is irreplaceable. I now have to file a "claim" and wait around for this situation to be corrected. I am livid. Read More

Kerri A.

Austin, TX

2020-04-23

Do NOT go with "all my sons." We did our research and hired them based on the reviews. We tipped them well and did what we could to be good clients. It was the Worst mistake ever. We hired All My Sons for a full pack and move. They broke antiques, scratched our vintage pinball machine, my wedding dress was bunched it into a ball and packed with shoes. That's not even all of it. They did so much damage. They even packed stuff we told them not to pack like actual bags of garbage with rotting food, liquids that spilled, and fireworks. They took our dogs food dish, with food still in it and packed it. It was disgusting. I've moved over 13x in my life, Ive moved from California to NY and then from NY to south Florida, I expect a few mishaps. A broken dish or a scratch, But this? Every box we open is a disappointment. Be careful with who you go with and whatever you do, don't use All My Sons. Read More

Kerri A.

Austin, TX

2020-04-23

Do NOT go with "all my sons." We did our research and hired them based on the reviews. We tipped them well and did what we could to be good clients. It was the Worst mistake ever. We hired All My Sons for a full pack and move. They broke antiques, scratched our vintage pinball machine, my wedding dress was bunched it into a ball and packed with shoes. That's not even all of it. They did so much damage. They even packed stuff we told them not to pack like actual bags of garbage with rotting food, liquids that spilled, and fireworks. They took our dogs food dish, with food still in it and packed it. It was disgusting. I've moved over 13x in my life, Ive moved from California to NY and then from NY to south Florida, I expect a few mishaps. A broken dish or a scratch, But this? Every box we open is a disappointment. Be careful with who you go with and whatever you do, don't use All My Sons. Read More

Jayd N.

Austin, TX

2020-02-21

Seriously the worst, if you want to get a "quote" online for pricing don't even consider their website or put any personal contact information in. I was shopping around for movers and checking prices, made this mistake with all my sons moving. They're calling me EVERY SINGLE DAY sometimes twice a day, and if you ignore the call they call right back like 2 or 3 times !! They will not leave me alone after I've already stated I am not interested in their services. I had to literally block their number, than they're calling from a different number I had to block as well. Seriously LEAVE ME ALONE!! Will definitely not even consider using your company. It is completely ridiculous. Read More

Tom R.

Austin, TX

2018-09-10

I'm sad I had to give this company one star. Got a quote for 2 men and 3 men. Was told that 3 men would take less time. Took the same amount of time. I had items already packed in my own boxes. The movers unpacked those things and put them in their own boxes, which meant I paid for that time and the materials. I would periodically go into the house to see how the packing was going; It seemed that the movers had completed packing a room (i.e. the kitchen), but there were still unpacked items which I brough to the attention of the movers. They said they would pack them, so I went back outside and then 45 mins came back and they were still there, unpacked. I brought those items to the movers' attention a second time and they were still there when everything was loaded up. Given the late time of day, I didn't say anything. I had to go back and get the things out of the house myself. Guy comes up to me after they pack up my house and says, "just wanted to let you know we take cash tips." I just turned and got in my car. In moving my elliptical, two of the movers hit the glass shield over the ceiling fan light (photos attached), breaking it completely. One of the movers told me that their supervisor would be out after the weekend to replace it. They gave me his contact information. Well I call and apparently I need to file a claim. Ugh. I file a claim. Week passes. Apparently they didn't get it because their system doesn't accept large emails (photos). The customer rep told me today that they don't send people to replace things. They just offer monetary compensation. If I knew that ai would have had them deduct it from the move in the first place. I requested that they reimburse me for time lost repacking things unnecessarily, the materials they charged me for, and the time. Update... 2 weeks later, and 3 attempts of emailing different people and 2 supervisors later nothing has been done in terms of reimbursement. I finally gave up. They just keep transferring me, telling me to talk to or email someone else. Just stay away. It's like fighting city hall or the IRS. Read More

Tom R.

Austin, TX

2018-09-10

I'm sad I had to give this company one star. Got a quote for 2 men and 3 men. Was told that 3 men would take less time. Took the same amount of time. I had items already packed in my own boxes. The movers unpacked those things and put them in their own boxes, which meant I paid for that time and the materials. I would periodically go into the house to see how the packing was going; It seemed that the movers had completed packing a room (i.e. the kitchen), but there were still unpacked items which I brough to the attention of the movers. They said they would pack them, so I went back outside and then 45 mins came back and they were still there, unpacked. I brought those items to the movers' attention a second time and they were still there when everything was loaded up. Given the late time of day, I didn't say anything. I had to go back and get the things out of the house myself. Guy comes up to me after they pack up my house and says, "just wanted to let you know we take cash tips." I just turned and got in my car. In moving my elliptical, two of the movers hit the glass shield over the ceiling fan light (photos attached), breaking it completely. One of the movers told me that their supervisor would be out after the weekend to replace it. They gave me his contact information. Well I call and apparently I need to file a claim. Ugh. I file a claim. Week passes. Apparently they didn't get it because their system doesn't accept large emails (photos). The customer rep told me today that they don't send people to replace things. They just offer monetary compensation. If I knew that ai would have had them deduct it from the move in the first place. I requested that they reimburse me for time lost repacking things unnecessarily, the materials they charged me for, and the time. Update... 2 weeks later, and 3 attempts of emailing different people and 2 supervisors later nothing has been done in terms of reimbursement. I finally gave up. They just keep transferring me, telling me to talk to or email someone else. Just stay away. It's like fighting city hall or the IRS. Read More

Tom R.

Austin, TX

2018-09-10

I'm sad I had to give this company one star. Got a quote for 2 men and 3 men. Was told that 3 men would take less time. Took the same amount of time. I had items already packed in my own boxes. The movers unpacked those things and put them in their own boxes, which meant I paid for that time and the materials. I would periodically go into the house to see how the packing was going; It seemed that the movers had completed packing a room (i.e. the kitchen), but there were still unpacked items which I brough to the attention of the movers. They said they would pack them, so I went back outside and then 45 mins came back and they were still there, unpacked. I brought those items to the movers' attention a second time and they were still there when everything was loaded up. Given the late time of day, I didn't say anything. I had to go back and get the things out of the house myself. Guy comes up to me after they pack up my house and says, "just wanted to let you know we take cash tips." I just turned and got in my car. In moving my elliptical, two of the movers hit the glass shield over the ceiling fan light (photos attached), breaking it completely. One of the movers told me that their supervisor would be out after the weekend to replace it. They gave me his contact information. Well I call and apparently I need to file a claim. Ugh. I file a claim. Week passes. Apparently they didn't get it because their system doesn't accept large emails (photos). The customer rep told me today that they don't send people to replace things. They just offer monetary compensation. If I knew that ai would have had them deduct it from the move in the first place. I requested that they reimburse me for time lost repacking things unnecessarily, the materials they charged me for, and the time. Update... 2 weeks later, and 3 attempts of emailing different people and 2 supervisors later nothing has been done in terms of reimbursement. I finally gave up. They just keep transferring me, telling me to talk to or email someone else. Just stay away. It's like fighting city hall or the IRS. Read More

Tom R.

Austin, TX

2018-09-10

I'm sad I had to give this company one star. Got a quote for 2 men and 3 men. Was told that 3 men would take less time. Took the same amount of time. I had items already packed in my own boxes. The movers unpacked those things and put them in their own boxes, which meant I paid for that time and the materials. I would periodically go into the house to see how the packing was going; It seemed that the movers had completed packing a room (i.e. the kitchen), but there were still unpacked items which I brough to the attention of the movers. They said they would pack them, so I went back outside and then 45 mins came back and they were still there, unpacked. I brought those items to the movers' attention a second time and they were still there when everything was loaded up. Given the late time of day, I didn't say anything. I had to go back and get the things out of the house myself. Guy comes up to me after they pack up my house and says, "just wanted to let you know we take cash tips." I just turned and got in my car. In moving my elliptical, two of the movers hit the glass shield over the ceiling fan light (photos attached), breaking it completely. One of the movers told me that their supervisor would be out after the weekend to replace it. They gave me his contact information. Well I call and apparently I need to file a claim. Ugh. I file a claim. Week passes. Apparently they didn't get it because their system doesn't accept large emails (photos). The customer rep told me today that they don't send people to replace things. They just offer monetary compensation. If I knew that ai would have had them deduct it from the move in the first place. I requested that they reimburse me for time lost repacking things unnecessarily, the materials they charged me for, and the time. Update... 2 weeks later, and 3 attempts of emailing different people and 2 supervisors later nothing has been done in terms of reimbursement. I finally gave up. They just keep transferring me, telling me to talk to or email someone else. Just stay away. It's like fighting city hall or the IRS. Read More

Andrea C.

Pflugerville, TX

2017-10-10

The worst move ever! They didn't show up until 7pm and my window was 1-4! Not only did they damage my walls in my new house that I just got painted they broke my bed frame when putting it back together and didn't mention it! Dropped my dresser which now has damage to the drawer and scratched my nightstand and chest! Wow I usually use two men and a truck but they were booked. Not to mention the customer care team still has yet to get back to me after emailing the office manager pictures and along with three followup emails. Thank you so much for over charging me being 3 hours late and breaking my stuff I will never use your company again. Read More

Andrea C.

Pflugerville, TX

2017-10-10

The worst move ever! They didn't show up until 7pm and my window was 1-4! Not only did they damage my walls in my new house that I just got painted they broke my bed frame when putting it back together and didn't mention it! Dropped my dresser which now has damage to the drawer and scratched my nightstand and chest! Wow I usually use two men and a truck but they were booked. Not to mention the customer care team still has yet to get back to me after emailing the office manager pictures and along with three followup emails. Thank you so much for over charging me being 3 hours late and breaking my stuff I will never use your company again. Read More

Andrea C.

Pflugerville, TX

2017-10-10

The worst move ever! They didn't show up until 7pm and my window was 1-4! Not only did they damage my walls in my new house that I just got painted they broke my bed frame when putting it back together and didn't mention it! Dropped my dresser which now has damage to the drawer and scratched my nightstand and chest! Wow I usually use two men and a truck but they were booked. Not to mention the customer care team still has yet to get back to me after emailing the office manager pictures and along with three followup emails. Thank you so much for over charging me being 3 hours late and breaking my stuff I will never use your company again. Read More

Andrea C.

Pflugerville, TX

2017-10-10

The worst move ever! They didn't show up until 7pm and my window was 1-4! Not only did they damage my walls in my new house that I just got painted they broke my bed frame when putting it back together and didn't mention it! Dropped my dresser which now has damage to the drawer and scratched my nightstand and chest! Wow I usually use two men and a truck but they were booked. Not to mention the customer care team still has yet to get back to me after emailing the office manager pictures and along with three followup emails. Thank you so much for over charging me being 3 hours late and breaking my stuff I will never use your company again. Read More

Hera Z.

Austin, TX

2017-09-19

-*-*-*-*-*-Update-*-*-*-*-*-*- Pamela has LITERALLY harassed me since the first time we spoke. I'm guessing the company saw this review and encouraged Pam to call 4 times in a span of 8 days. What a shame. I sent a request Monday night online for a quote and received a call at 8:16am on Tuesday morning. Initially, I was like cool, they are on top of their game. I had the "pleasure" of speaking with Pamela Reed. Actually, let me rephrase that, I had the "pleasure" of listening to Pamela Reed. Pamela is flying through what seemed to be a scripted dialogue, telling me about how the company was founded, that they will help me pack, guarantees satisfaction, etc. Again, it is 8:16am on a Tuesday morning and I am waiting for my coffee to cool down. Worried about missing any information, I grab a pen and whatever paper and am jotting down bits and pieces of what she is saying. When she finally takes a second to inhale, I cut her off and ask her to wait and repeat some of the prices. She quickly responds with "don't worry about writing it down, I'll email it to you". Great. Then what is the point of this call? She then asks me typical questions- where are you living now, what zip code are you moving to, etc. I am currently living in a one bedroom apartment on the second floor and am moving 1.8 miles to a two story town home. I was told that this would be a minimum of a 4-5 hour job. I'm baffled. Are you sending me snails? As anyone could imagine (except Pamela, I guess), a 600 sq ft apartment does not have much stuff to move. Especially when we will have all of our belongings packed and ready to go by the door. The quote Pamela sent estimated 3.6 hours to move out of our apartment. She also tells me that they only send movers out during two windows: 8:00AM-9:30AM or 12:00PM-4:00PM. Again, when she inhaled, I took the opportunity to ask her to repeat the afternoon time because I was in disbelief that you would give me a 4 hour window of when the movers will show up. But Pamela reassured me that they would give me a call 30 minutes ahead of time to let me know they were on their way. I'm not going to twiddle my thumbs for 3 hours, waiting for a call. At this point, I'm not even listening because there is no way we are hiring this company. At the very end, she is like "well, I have you down for Wednesday afternoon". I was like please do not pencil us in, because we are still reaching out to other companies and trying to find what works for us. She literally argues with me and basically tells me that I am in their books on Wednesday afternoon. This is the first time I have come across a company willing to waste my time, their time, their mover's time and their resources to force a customer into a sale. No thanks, Pam. Read More

Hera Z.

Austin, TX

2017-09-19

-*-*-*-*-*-Update-*-*-*-*-*-*- Pamela has LITERALLY harassed me since the first time we spoke. I'm guessing the company saw this review and encouraged Pam to call 4 times in a span of 8 days. What a shame. I sent a request Monday night online for a quote and received a call at 8:16am on Tuesday morning. Initially, I was like cool, they are on top of their game. I had the "pleasure" of speaking with Pamela Reed. Actually, let me rephrase that, I had the "pleasure" of listening to Pamela Reed. Pamela is flying through what seemed to be a scripted dialogue, telling me about how the company was founded, that they will help me pack, guarantees satisfaction, etc. Again, it is 8:16am on a Tuesday morning and I am waiting for my coffee to cool down. Worried about missing any information, I grab a pen and whatever paper and am jotting down bits and pieces of what she is saying. When she finally takes a second to inhale, I cut her off and ask her to wait and repeat some of the prices. She quickly responds with "don't worry about writing it down, I'll email it to you". Great. Then what is the point of this call? She then asks me typical questions- where are you living now, what zip code are you moving to, etc. I am currently living in a one bedroom apartment on the second floor and am moving 1.8 miles to a two story town home. I was told that this would be a minimum of a 4-5 hour job. I'm baffled. Are you sending me snails? As anyone could imagine (except Pamela, I guess), a 600 sq ft apartment does not have much stuff to move. Especially when we will have all of our belongings packed and ready to go by the door. The quote Pamela sent estimated 3.6 hours to move out of our apartment. She also tells me that they only send movers out during two windows: 8:00AM-9:30AM or 12:00PM-4:00PM. Again, when she inhaled, I took the opportunity to ask her to repeat the afternoon time because I was in disbelief that you would give me a 4 hour window of when the movers will show up. But Pamela reassured me that they would give me a call 30 minutes ahead of time to let me know they were on their way. I'm not going to twiddle my thumbs for 3 hours, waiting for a call. At this point, I'm not even listening because there is no way we are hiring this company. At the very end, she is like "well, I have you down for Wednesday afternoon". I was like please do not pencil us in, because we are still reaching out to other companies and trying to find what works for us. She literally argues with me and basically tells me that I am in their books on Wednesday afternoon. This is the first time I have come across a company willing to waste my time, their time, their mover's time and their resources to force a customer into a sale. No thanks, Pam. Read More

Hera Z.

Austin, TX

2017-09-19

-*-*-*-*-*-Update-*-*-*-*-*-*- Pamela has LITERALLY harassed me since the first time we spoke. I'm guessing the company saw this review and encouraged Pam to call 4 times in a span of 8 days. What a shame. I sent a request Monday night online for a quote and received a call at 8:16am on Tuesday morning. Initially, I was like cool, they are on top of their game. I had the "pleasure" of speaking with Pamela Reed. Actually, let me rephrase that, I had the "pleasure" of listening to Pamela Reed. Pamela is flying through what seemed to be a scripted dialogue, telling me about how the company was founded, that they will help me pack, guarantees satisfaction, etc. Again, it is 8:16am on a Tuesday morning and I am waiting for my coffee to cool down. Worried about missing any information, I grab a pen and whatever paper and am jotting down bits and pieces of what she is saying. When she finally takes a second to inhale, I cut her off and ask her to wait and repeat some of the prices. She quickly responds with "don't worry about writing it down, I'll email it to you". Great. Then what is the point of this call? She then asks me typical questions- where are you living now, what zip code are you moving to, etc. I am currently living in a one bedroom apartment on the second floor and am moving 1.8 miles to a two story town home. I was told that this would be a minimum of a 4-5 hour job. I'm baffled. Are you sending me snails? As anyone could imagine (except Pamela, I guess), a 600 sq ft apartment does not have much stuff to move. Especially when we will have all of our belongings packed and ready to go by the door. The quote Pamela sent estimated 3.6 hours to move out of our apartment. She also tells me that they only send movers out during two windows: 8:00AM-9:30AM or 12:00PM-4:00PM. Again, when she inhaled, I took the opportunity to ask her to repeat the afternoon time because I was in disbelief that you would give me a 4 hour window of when the movers will show up. But Pamela reassured me that they would give me a call 30 minutes ahead of time to let me know they were on their way. I'm not going to twiddle my thumbs for 3 hours, waiting for a call. At this point, I'm not even listening because there is no way we are hiring this company. At the very end, she is like "well, I have you down for Wednesday afternoon". I was like please do not pencil us in, because we are still reaching out to other companies and trying to find what works for us. She literally argues with me and basically tells me that I am in their books on Wednesday afternoon. This is the first time I have come across a company willing to waste my time, their time, their mover's time and their resources to force a customer into a sale. No thanks, Pam. Read More

Hera Z.

Austin, TX

2017-09-19

-*-*-*-*-*-Update-*-*-*-*-*-*- Pamela has LITERALLY harassed me since the first time we spoke. I'm guessing the company saw this review and encouraged Pam to call 4 times in a span of 8 days. What a shame. I sent a request Monday night online for a quote and received a call at 8:16am on Tuesday morning. Initially, I was like cool, they are on top of their game. I had the "pleasure" of speaking with Pamela Reed. Actually, let me rephrase that, I had the "pleasure" of listening to Pamela Reed. Pamela is flying through what seemed to be a scripted dialogue, telling me about how the company was founded, that they will help me pack, guarantees satisfaction, etc. Again, it is 8:16am on a Tuesday morning and I am waiting for my coffee to cool down. Worried about missing any information, I grab a pen and whatever paper and am jotting down bits and pieces of what she is saying. When she finally takes a second to inhale, I cut her off and ask her to wait and repeat some of the prices. She quickly responds with "don't worry about writing it down, I'll email it to you". Great. Then what is the point of this call? She then asks me typical questions- where are you living now, what zip code are you moving to, etc. I am currently living in a one bedroom apartment on the second floor and am moving 1.8 miles to a two story town home. I was told that this would be a minimum of a 4-5 hour job. I'm baffled. Are you sending me snails? As anyone could imagine (except Pamela, I guess), a 600 sq ft apartment does not have much stuff to move. Especially when we will have all of our belongings packed and ready to go by the door. The quote Pamela sent estimated 3.6 hours to move out of our apartment. She also tells me that they only send movers out during two windows: 8:00AM-9:30AM or 12:00PM-4:00PM. Again, when she inhaled, I took the opportunity to ask her to repeat the afternoon time because I was in disbelief that you would give me a 4 hour window of when the movers will show up. But Pamela reassured me that they would give me a call 30 minutes ahead of time to let me know they were on their way. I'm not going to twiddle my thumbs for 3 hours, waiting for a call. At this point, I'm not even listening because there is no way we are hiring this company. At the very end, she is like "well, I have you down for Wednesday afternoon". I was like please do not pencil us in, because we are still reaching out to other companies and trying to find what works for us. She literally argues with me and basically tells me that I am in their books on Wednesday afternoon. This is the first time I have come across a company willing to waste my time, their time, their mover's time and their resources to force a customer into a sale. No thanks, Pam. Read More

Jake P.

Waco, TX

2017-07-12

Let me just inform you about the unmatched service and family atmosphere that All My Sons Moving Company has provided during my move. I was quoted four hours for a one bedroom 755 square foot apartment. I thought this was a little of a stretch since Little Guys moved me from Dallas to Waco and Waco to Austin in five hours. I agreed to this because I was in a time crunch and knew there was no way it would take that long. I provided a parking area that left a very small walk to get from the apartment to the truck, and an elevator so no stairs were involved. During the move, the two men began taping and wrapping all items, even ones that were in Rubbermaid 18 Gallon totes. I had to step out to go get the key to the new house and unscrewed 7 of the 9 screws on my door, and asked the guys to get the last two. I had told them that we couldn't get the couch in with the door on from the move in date a year ago. When I went to go get the guys water and gatorades, I returned and found my door completely damaged, and half the apartment hadn't been moved. I realized this company is one that doesn't care for their customers and only exists to make busy work, such as mats and taping for no reason. With all this protection for my furniture, I still am responsible for a metal door and now have a broken table as well. For a one bedroom apartment, 3.5 mile move, this company attempted to charge me 950 dollars, 25 dollars more than Little Guys previous two moves. They were aggressive and made me feel uncomfortable the entire move. The supervisor was even more belligerent and I would strongly suggest avoiding business with this company. Seven hours later, I'm out a La Frontera Square Door, a table, 650 dollars, but I have a ton of brown tape on all my stuff, so that's nice. Read More

Rebecca P.

Austin, TX

2017-04-26

I should have paid more attention to the other negative reviews before hiring these people. I have moved multiple times over the past 10 years, and never have I experienced such terrible movers! To start, I was quoted that the move would take 5 hours, and it took 6.5 due to one of the two movers being completely lazy and hiding behind the truck smoking while the other other mover did the brunt of the work. Completely unacceptable when you're paying by the hour! We have moved the same amount of furniture several times, and it has never taken this long with any other company. A couple of times I approached this worker and asked for his help while he was standing around just watching the other worker, and he would roll his eyes and get back to work. This was the more experienced (supposedly) of the two and he seemed to think his job was to just stand around and "supervise" the job being done. The biggest issue is that our stainless steel refrigerator was damaged in the move, and the movers tried to claim that they did not cause the damage, even though I pointed out to them that the refrigerator was in perfect condition prior to loading and they verified that verbally. I never thought I would need them to sign a statement verifying the condition of each item before loading it! There is a 5-inch gash on the front of the refrigerator, towards the top, that could have only come from something slamming up against it on the moving truck. All in all, we paid $215 more than we should due to the movers going over by 1.5 hours due to one of the two workers not actually working for a good majority of the day, plus we're looking at paying $450 to have the refrigerator door repaired due to the movers not protecting it properly on the truck. The sales people at AMS Movers were very pleasant. Don't let that fool you! The actual people doing the move are terribly irresponsible! Read More

Beth K.

2014-09-16

The service went poorly. One of the movers was very rude and would not do what I hired them to do entirely. I asked about getting the boxes packed up and moved down stairs and organized. They refused to do that for us. I had spoken with their boss beforehand about doing that. We were on a time restraint. We had all of the materials for the move and only needed them to pack up and for labor. They ended up charging us for their materials. They did not mark the boxes properly or secure the fragile items. Several large, heavy boxes were opened and fragile crystal & china were not even wrapped, & were thrown in with metal items, although we provided bubble wrap, packing paper,or kraft paper, as well as smaller boxes for fragile items.We have many broken, damaged items and we would like compensation. The owner called to see how the crew was doing but I was alone and standing next to the movers so I was afraid to tell him what they did. Read More

Beth K.

2014-09-16

The service went poorly. One of the movers was very rude and would not do what I hired them to do entirely. I asked about getting the boxes packed up and moved down stairs and organized. They refused to do that for us. I had spoken with their boss beforehand about doing that. We were on a time restraint. We had all of the materials for the move and only needed them to pack up and for labor. They ended up charging us for their materials. They did not mark the boxes properly or secure the fragile items. Several large, heavy boxes were opened and fragile crystal & china were not even wrapped, & were thrown in with metal items, although we provided bubble wrap, packing paper,or kraft paper, as well as smaller boxes for fragile items.We have many broken, damaged items and we would like compensation. The owner called to see how the crew was doing but I was alone and standing next to the movers so I was afraid to tell him what they did. Read More

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