Companies List

Broderick Alley

2023-07-12

Be very careful about using this company. 1. They told me that the move would be handled by their employees and their trucks. They even sent me a fancy email showing me this. They told me to watch out for other moving companies as they are brokers and just have anyone show up to do the move. Well, that is what happened with 24/7, they brokered out my move to another company. The move was not handled by their employees or their trucks. 2. The quote for the move always changed. I provided a list up front and received a quote. That list turned out to be a little lite in inventory. They conducted a video walk-through 2 days before the truck was to show up. Off of this walk-through, our quote went up. Ok, that is on me. However, when the truck showed up my quote went up again. Being billed for every cubic foot you take up, you would think you would get paperwork showing how much you are taking up. Not the case. Was never given a breakdown of the cubic feet we used. 3. When asking for a quote from all moving companies, I told them that the delivery address was a downtown location with limited space. I provided the address for them to research what they would need to be able to deliver to this address. With less than a 24-hour notice of delivery, I was told I either had to pay 1300 for a shuttle service or reserve half a city block. Thankfully my city was easy to deal with. But even after getting a half block of parking they still tried to force me to pay for the shuttle service. Thankfully the contracted driver did not mind being on the street. This company talks about being better than all the other small moving companies, but they are the same. They are ok to give you a low quote to get you in the pipeline and then just gouge you for more money. Lesson learned many of the big nationally known moving companies would not quote me without a video walkthrough to start the process. What I ended up paying, I could have gone through a nationally known company and gotten more benefits and probably an easier move. The workers that did move me were great. They were friendly and attentive. The workers that did the work wrapped everything carefully and packed everything great. Read More

Broderick Alley

2023-07-12

Be very careful about using this company. 1. They told me that the move would be handled by their employees and their trucks. They even sent me a fancy email showing me this. They told me to watch out for other moving companies as they are brokers and just have anyone show up to do the move. Well, that is what happened with 24/7, they brokered out my move to another company. The move was not handled by their employees or their trucks. 2. The quote for the move always changed. I provided a list up front and received a quote. That list turned out to be a little lite in inventory. They conducted a video walk-through 2 days before the truck was to show up. Off of this walk-through, our quote went up. Ok, that is on me. However, when the truck showed up my quote went up again. Being billed for every cubic foot you take up, you would think you would get paperwork showing how much you are taking up. Not the case. Was never given a breakdown of the cubic feet we used. 3. When asking for a quote from all moving companies, I told them that the delivery address was a downtown location with limited space. I provided the address for them to research what they would need to be able to deliver to this address. With less than a 24-hour notice of delivery, I was told I either had to pay 1300 for a shuttle service or reserve half a city block. Thankfully my city was easy to deal with. But even after getting a half block of parking they still tried to force me to pay for the shuttle service. Thankfully the contracted driver did not mind being on the street. This company talks about being better than all the other small moving companies, but they are the same. They are ok to give you a low quote to get you in the pipeline and then just gouge you for more money. Lesson learned many of the big nationally known moving companies would not quote me without a video walkthrough to start the process. What I ended up paying, I could have gone through a nationally known company and gotten more benefits and probably an easier move. The workers that did move me were great. They were friendly and attentive. The workers that did the work wrapped everything carefully and packed everything great. Read More

Shelah M.

Hollywood, FL

2023-01-04

I really hate that I have to leave a review like this but I don't want someone else to have the experience I had with this company. At the beginning it was great, they have a very good sales team, my guy was Jason. He was kind and accommodating and assured me that they were hood take care of everything from the "ceilings to the floors" which really sold me. Jason's job is to get you hooked, he's good at it. It was all downhill after that. Passive aggressive, nice nasty employees took over from there. The sales team is just that, they sell you a package and get you to sign on, and I have a feeling they *intentionally* quote you a very low estimate so you'll sign on, with the understanding that they will nickel and dime you to death at the end. I am not exaggerating -- they charged my for every single picture frame, curtain rod, pillow, etc. Our final estimate was more than *TWICE* the initial estimate. We paid for them to pack and unpack our things. To be honest, this company should just do moving because packing and unpacking is not a service they are good at. They literally threw my things in boxes. There were numerous broken items, things were lost, and I spent days trying to reorganize and find my things because they were carelessly thrown in random boxes. Just to give you an example, they packed my mop, but not the bucket. My broom, but not the dustpan. When they "unpacked" at my new home they just threw everything around in order to get the job done as quickly as possible. The highlight was finding my bras stuffed in a bathroom drawer with my iron. I think the movers are overworked, underpaid, and it shows in the work they do. In addition to all this, about a month after the move they called me about told me that a filing cabinet of ours was left in the truck (how?) and was also damaged. That filing cabinet held our family's important documents. They mailed me the documents without the cabinet and didn't even offer to replace it. In the end I had to hire another company to finish the move because they left things behind and overall made my move such a huge hassle. Read More

Shelah M.

Hollywood, FL

2023-01-04

I really hate that I have to leave a review like this but I don't want someone else to have the experience I had with this company. At the beginning it was great, they have a very good sales team, my guy was Jason. He was kind and accommodating and assured me that they were hood take care of everything from the "ceilings to the floors" which really sold me. Jason's job is to get you hooked, he's good at it. It was all downhill after that. Passive aggressive, nice nasty employees took over from there. The sales team is just that, they sell you a package and get you to sign on, and I have a feeling they *intentionally* quote you a very low estimate so you'll sign on, with the understanding that they will nickel and dime you to death at the end. I am not exaggerating -- they charged my for every single picture frame, curtain rod, pillow, etc. Our final estimate was more than *TWICE* the initial estimate. We paid for them to pack and unpack our things. To be honest, this company should just do moving because packing and unpacking is not a service they are good at. They literally threw my things in boxes. There were numerous broken items, things were lost, and I spent days trying to reorganize and find my things because they were carelessly thrown in random boxes. Just to give you an example, they packed my mop, but not the bucket. My broom, but not the dustpan. When they "unpacked" at my new home they just threw everything around in order to get the job done as quickly as possible. The highlight was finding my bras stuffed in a bathroom drawer with my iron. I think the movers are overworked, underpaid, and it shows in the work they do. In addition to all this, about a month after the move they called me about told me that a filing cabinet of ours was left in the truck (how?) and was also damaged. That filing cabinet held our family's important documents. They mailed me the documents without the cabinet and didn't even offer to replace it. In the end I had to hire another company to finish the move because they left things behind and overall made my move such a huge hassle. Read More

Shelah M.

Hollywood, FL

2023-01-04

I really hate that I have to leave a review like this but I don't want someone else to have the experience I had with this company. At the beginning it was great, they have a very good sales team, my guy was Jason. He was kind and accommodating and assured me that they were hood take care of everything from the "ceilings to the floors" which really sold me. Jason's job is to get you hooked, he's good at it. It was all downhill after that. Passive aggressive, nice nasty employees took over from there. The sales team is just that, they sell you a package and get you to sign on, and I have a feeling they *intentionally* quote you a very low estimate so you'll sign on, with the understanding that they will nickel and dime you to death at the end. I am not exaggerating -- they charged my for every single picture frame, curtain rod, pillow, etc. Our final estimate was more than *TWICE* the initial estimate. We paid for them to pack and unpack our things. To be honest, this company should just do moving because packing and unpacking is not a service they are good at. They literally threw my things in boxes. There were numerous broken items, things were lost, and I spent days trying to reorganize and find my things because they were carelessly thrown in random boxes. Just to give you an example, they packed my mop, but not the bucket. My broom, but not the dustpan. When they "unpacked" at my new home they just threw everything around in order to get the job done as quickly as possible. The highlight was finding my bras stuffed in a bathroom drawer with my iron. I think the movers are overworked, underpaid, and it shows in the work they do. In addition to all this, about a month after the move they called me about told me that a filing cabinet of ours was left in the truck (how?) and was also damaged. That filing cabinet held our family's important documents. They mailed me the documents without the cabinet and didn't even offer to replace it. In the end I had to hire another company to finish the move because they left things behind and overall made my move such a huge hassle. Read More

Robin Snitofsky

2022-08-23

When my sister passed away suddenly I had to have a company pack her belongings and put them in storage. I then needed to find a moving company that would move her belongings from New Jersey to Houston Texas. I got in touch with several moving companies but 24/7 Logistics was the one that continued to contact me and let me know whenever I was ready that they would be able to help me out. As I wasn’t able to supervise this delivery, I depended on 24/7 to be able to take my sister‘s belongings from storage and move it. Everything was packed very nicely when I received it 5 days later. The company would have had it to me 3 days sooner but I wouldn’t have been able to receive it. Anytime I had a question about anything as simple as payment, Chris, my go to person would have an answer for me immediately. When you are that far away in distance you’ve got to be able to trust the company that moves your things. It was very comforting to know that 24/7 had my back on this. When the moving van finally came five days later as promised, they also had helpers arriving that live in Houston to help unload my sister’s possessions. They placed everything exactly where I needed them to place it. What more can a person ask for? The price was very reasonable considering the cost of gasoline these days. I recommend 24/7 Logistics as the company you should choose especially when making a long distance move. Read More

Zach Manring

2022-07-06

Absolutely terrible company, they will low ball their estimate to hook you and days before moving day they sent someone else to update the estimate.. in our case it went from $3800 - $9800. After back and forth we got them down to one truck! It was a Penske truck, not even their own. Also the workers take up space in the truck as well with their equipment. Don't let them fool you that truck is only 1750 cubic feet. They also will charge you for everything! Tape.. wrapping.. extra steps.. etc! I will say they did pickup and deliver in a timely manner however their payment process is outrageous!! First 20% on credit, second 60% via Zelle, if your zelle can handle it.. and the last payment HAS to be USPS money orders. Can't be any other money order or certified check, I found out the hard way! All and all this whole process was a nightmare and felt very scammish! I would find someone else if I was you! Read More

Mary W.

Bakersfield, CA

2022-05-25

Started talking with Johnny, great experience. The first move crew was excellent! We were moving cross country and knew we would have to store our items while our new home was built. No problem! They offered to store our items in a climate controlled warehouse for $700/mo. We were to receive our items 7-10 days after we notified them we were ready. Due to COVID constraints, our home that was to take 6 months to build turned into 14 months:( I sent Oscar an email stating I would love to have me stuff delivered 3/9, no response, so I sent another on 3/15, he responded he was working on it. It was finally delivered 4/12. I was happy to have my stuff but getting nervous when I seen how the truck was loaded and started seeing the boxes coming off:( The truck looked like people just tossed our items in, fragile boxes first (so they were on the bottom). The driver was totally useless, he shoved papers in my face and said sign these, then disappeared into his sleeper not to be seen until late when it was apparent the two men unloading were not going to get it unloaded. The men unloaded told me there were supposed to be 4, but for some reason there were only 2. I soon realized that the truck contained other peoples items, and they seemed to be scattered about, we tried to check the boxes as they came in to ensure that they were all ours. When the driver appeared again, he told me he was unloaded and leaving. I stopped him, I knew I was missing my mother's antique sewing machine and 1 piece to my 3 piece entertainment center. He informed me I needed to file a claim, crawled in his truck and left. As he was rolling out, he added that he would call if he found my items. I also pointed out that there were bunches of boxes missing, again I was told file a claim. I called Elizabeth who has always been more than helpful and her response was file a claim:( As I looked at my crushed fragile boxes I was beginning to stress. Two things I got after my mothers death, her salt and pepper shaker collection and the sewing machine. This is getting long and I apologize, I am so frustrated! I started filing the claim with the 3rd party insurance company (CSI), a beginning computer person could never complete the online claim. They want links to the items that are lost, weights, and replacement cost. I called them seeking some kind of support. I got nothing, was told to search the web...for a 1956 Kenmore sewing machine that my mother sewed my baby clothes with and taught me to sew?? That is priceless to me. One piece of a black walnut entertainment center that I purchased in 1983, the first piece of 'nice' furniture I ever bought? They broke many of mom's salt and pepper shakers, lost 2 boxes of the spun glass I collect, lost the box with 6 grandfather clock weights for my two grandfather clocks and one box of salt and pepper shakers. These items are priceless and not replaceable! I wound up with 3 items that are not mine, I reached out to 24/7 to try to get them to the proper people and got no response. I have moved cross country twice in the past and never had an issue! I really don't want money because the items are not replaceable, I want my things that I trusted them with!!! One other thing, don't believe climate controlled. Everything was filthy and covered with dust, one box had something spilled on it and the box literally fell apart, I am afraid to use the crockpot that was in it cause I can't get the stuff off. Lets not forget the extra $75 the driver charged me because he refused to park in the drive way so it was more than 75' from the truck to the house. All in all, I am still reeling from my losses and the apparent disregard of both 24/7 and the insurance company. Read More

Mary W.

Bakersfield, CA

2022-05-25

Started talking with Johnny, great experience. The first move crew was excellent! We were moving cross country and knew we would have to store our items while our new home was built. No problem! They offered to store our items in a climate controlled warehouse for $700/mo. We were to receive our items 7-10 days after we notified them we were ready. Due to COVID constraints, our home that was to take 6 months to build turned into 14 months:( I sent Oscar an email stating I would love to have me stuff delivered 3/9, no response, so I sent another on 3/15, he responded he was working on it. It was finally delivered 4/12. I was happy to have my stuff but getting nervous when I seen how the truck was loaded and started seeing the boxes coming off:( The truck looked like people just tossed our items in, fragile boxes first (so they were on the bottom). The driver was totally useless, he shoved papers in my face and said sign these, then disappeared into his sleeper not to be seen until late when it was apparent the two men unloading were not going to get it unloaded. The men unloaded told me there were supposed to be 4, but for some reason there were only 2. I soon realized that the truck contained other peoples items, and they seemed to be scattered about, we tried to check the boxes as they came in to ensure that they were all ours. When the driver appeared again, he told me he was unloaded and leaving. I stopped him, I knew I was missing my mother's antique sewing machine and 1 piece to my 3 piece entertainment center. He informed me I needed to file a claim, crawled in his truck and left. As he was rolling out, he added that he would call if he found my items. I also pointed out that there were bunches of boxes missing, again I was told file a claim. I called Elizabeth who has always been more than helpful and her response was file a claim:( As I looked at my crushed fragile boxes I was beginning to stress. Two things I got after my mothers death, her salt and pepper shaker collection and the sewing machine. This is getting long and I apologize, I am so frustrated! I started filing the claim with the 3rd party insurance company (CSI), a beginning computer person could never complete the online claim. They want links to the items that are lost, weights, and replacement cost. I called them seeking some kind of support. I got nothing, was told to search the web...for a 1956 Kenmore sewing machine that my mother sewed my baby clothes with and taught me to sew?? That is priceless to me. One piece of a black walnut entertainment center that I purchased in 1983, the first piece of 'nice' furniture I ever bought? They broke many of mom's salt and pepper shakers, lost 2 boxes of the spun glass I collect, lost the box with 6 grandfather clock weights for my two grandfather clocks and one box of salt and pepper shakers. These items are priceless and not replaceable! I wound up with 3 items that are not mine, I reached out to 24/7 to try to get them to the proper people and got no response. I have moved cross country twice in the past and never had an issue! I really don't want money because the items are not replaceable, I want my things that I trusted them with!!! One other thing, don't believe climate controlled. Everything was filthy and covered with dust, one box had something spilled on it and the box literally fell apart, I am afraid to use the crockpot that was in it cause I can't get the stuff off. Lets not forget the extra $75 the driver charged me because he refused to park in the drive way so it was more than 75' from the truck to the house. All in all, I am still reeling from my losses and the apparent disregard of both 24/7 and the insurance company. Read More

Mary W.

Bakersfield, CA

2022-05-25

Started talking with Johnny, great experience. The first move crew was excellent! We were moving cross country and knew we would have to store our items while our new home was built. No problem! They offered to store our items in a climate controlled warehouse for $700/mo. We were to receive our items 7-10 days after we notified them we were ready. Due to COVID constraints, our home that was to take 6 months to build turned into 14 months:( I sent Oscar an email stating I would love to have me stuff delivered 3/9, no response, so I sent another on 3/15, he responded he was working on it. It was finally delivered 4/12. I was happy to have my stuff but getting nervous when I seen how the truck was loaded and started seeing the boxes coming off:( The truck looked like people just tossed our items in, fragile boxes first (so they were on the bottom). The driver was totally useless, he shoved papers in my face and said sign these, then disappeared into his sleeper not to be seen until late when it was apparent the two men unloading were not going to get it unloaded. The men unloaded told me there were supposed to be 4, but for some reason there were only 2. I soon realized that the truck contained other peoples items, and they seemed to be scattered about, we tried to check the boxes as they came in to ensure that they were all ours. When the driver appeared again, he told me he was unloaded and leaving. I stopped him, I knew I was missing my mother's antique sewing machine and 1 piece to my 3 piece entertainment center. He informed me I needed to file a claim, crawled in his truck and left. As he was rolling out, he added that he would call if he found my items. I also pointed out that there were bunches of boxes missing, again I was told file a claim. I called Elizabeth who has always been more than helpful and her response was file a claim:( As I looked at my crushed fragile boxes I was beginning to stress. Two things I got after my mothers death, her salt and pepper shaker collection and the sewing machine. This is getting long and I apologize, I am so frustrated! I started filing the claim with the 3rd party insurance company (CSI), a beginning computer person could never complete the online claim. They want links to the items that are lost, weights, and replacement cost. I called them seeking some kind of support. I got nothing, was told to search the web...for a 1956 Kenmore sewing machine that my mother sewed my baby clothes with and taught me to sew?? That is priceless to me. One piece of a black walnut entertainment center that I purchased in 1983, the first piece of 'nice' furniture I ever bought? They broke many of mom's salt and pepper shakers, lost 2 boxes of the spun glass I collect, lost the box with 6 grandfather clock weights for my two grandfather clocks and one box of salt and pepper shakers. These items are priceless and not replaceable! I wound up with 3 items that are not mine, I reached out to 24/7 to try to get them to the proper people and got no response. I have moved cross country twice in the past and never had an issue! I really don't want money because the items are not replaceable, I want my things that I trusted them with!!! One other thing, don't believe climate controlled. Everything was filthy and covered with dust, one box had something spilled on it and the box literally fell apart, I am afraid to use the crockpot that was in it cause I can't get the stuff off. Lets not forget the extra $75 the driver charged me because he refused to park in the drive way so it was more than 75' from the truck to the house. All in all, I am still reeling from my losses and the apparent disregard of both 24/7 and the insurance company. Read More

Mary W.

Bakersfield, CA

2022-05-25

Started talking with Johnny, great experience. The first move crew was excellent! We were moving cross country and knew we would have to store our items while our new home was built. No problem! They offered to store our items in a climate controlled warehouse for $700/mo. We were to receive our items 7-10 days after we notified them we were ready. Due to COVID constraints, our home that was to take 6 months to build turned into 14 months:( I sent Oscar an email stating I would love to have me stuff delivered 3/9, no response, so I sent another on 3/15, he responded he was working on it. It was finally delivered 4/12. I was happy to have my stuff but getting nervous when I seen how the truck was loaded and started seeing the boxes coming off:( The truck looked like people just tossed our items in, fragile boxes first (so they were on the bottom). The driver was totally useless, he shoved papers in my face and said sign these, then disappeared into his sleeper not to be seen until late when it was apparent the two men unloading were not going to get it unloaded. The men unloaded told me there were supposed to be 4, but for some reason there were only 2. I soon realized that the truck contained other peoples items, and they seemed to be scattered about, we tried to check the boxes as they came in to ensure that they were all ours. When the driver appeared again, he told me he was unloaded and leaving. I stopped him, I knew I was missing my mother's antique sewing machine and 1 piece to my 3 piece entertainment center. He informed me I needed to file a claim, crawled in his truck and left. As he was rolling out, he added that he would call if he found my items. I also pointed out that there were bunches of boxes missing, again I was told file a claim. I called Elizabeth who has always been more than helpful and her response was file a claim:( As I looked at my crushed fragile boxes I was beginning to stress. Two things I got after my mothers death, her salt and pepper shaker collection and the sewing machine. This is getting long and I apologize, I am so frustrated! I started filing the claim with the 3rd party insurance company (CSI), a beginning computer person could never complete the online claim. They want links to the items that are lost, weights, and replacement cost. I called them seeking some kind of support. I got nothing, was told to search the web...for a 1956 Kenmore sewing machine that my mother sewed my baby clothes with and taught me to sew?? That is priceless to me. One piece of a black walnut entertainment center that I purchased in 1983, the first piece of 'nice' furniture I ever bought? They broke many of mom's salt and pepper shakers, lost 2 boxes of the spun glass I collect, lost the box with 6 grandfather clock weights for my two grandfather clocks and one box of salt and pepper shakers. These items are priceless and not replaceable! I wound up with 3 items that are not mine, I reached out to 24/7 to try to get them to the proper people and got no response. I have moved cross country twice in the past and never had an issue! I really don't want money because the items are not replaceable, I want my things that I trusted them with!!! One other thing, don't believe climate controlled. Everything was filthy and covered with dust, one box had something spilled on it and the box literally fell apart, I am afraid to use the crockpot that was in it cause I can't get the stuff off. Lets not forget the extra $75 the driver charged me because he refused to park in the drive way so it was more than 75' from the truck to the house. All in all, I am still reeling from my losses and the apparent disregard of both 24/7 and the insurance company. Read More

Hope IsEternal

2021-10-02

When you first call, Jason is the sweetest person boasting how this company focuses on "integrity" and "honesty". Ha! That is until they hook you. Then, you can call till the cows come home and he will ignore you. They promise their movers will always be employed by their own and their logo will always be on their trucks. That's a lie. They had ONE man in a truck with no logo on it to move all of our things into our new home because the other worker who he waited for in his truck for an hour finally came (with a bad attitude) and the two started fighting in front of us. The 2nd worker left him stranded. If it not for my son and husband, it would have been impossible. Charles Miller promised us compensation, but that never happened. Besides breaking our $2500 Samsung TV, our $1500 Kamado Joe grill and losing our $1500 oriental runner. We got $180 from their insurance. I would advise anyone to consider going with anyone but them. There are so many more upsetting instances that occurred that I could write two pages here but this this company has worn me out which was their intent all along. Read More

Hope IsEternal

2021-10-02

When you first call, Jason is the sweetest person boasting how this company focuses on "integrity" and "honesty". Ha! That is until they hook you. Then, you can call till the cows come home and he will ignore you. They promise their movers will always be employed by their own and their logo will always be on their trucks. That's a lie. They had ONE man in a truck with no logo on it to move all of our things into our new home because the other worker who he waited for in his truck for an hour finally came (with a bad attitude) and the two started fighting in front of us. The 2nd worker left him stranded. If it not for my son and husband, it would have been impossible. Charles Miller promised us compensation, but that never happened. Besides breaking our $2500 Samsung TV, our $1500 Kamado Joe grill and losing our $1500 oriental runner. We got $180 from their insurance. I would advise anyone to consider going with anyone but them. There are so many more upsetting instances that occurred that I could write two pages here but this this company has worn me out which was their intent all along. Read More

Hope IsEternal

2021-10-02

When you first call, Jason is the sweetest person boasting how this company focuses on "integrity" and "honesty". Ha! That is until they hook you. Then, you can call till the cows come home and he will ignore you. They promise their movers will always be employed by their own and their logo will always be on their trucks. That's a lie. They had ONE man in a truck with no logo on it to move all of our things into our new home because the other worker who he waited for in his truck for an hour finally came (with a bad attitude) and the two started fighting in front of us. The 2nd worker left him stranded. If it not for my son and husband, it would have been impossible. Charles Miller promised us compensation, but that never happened. Besides breaking our $2500 Samsung TV, our $1500 Kamado Joe grill and losing our $1500 oriental runner. We got $180 from their insurance. I would advise anyone to consider going with anyone but them. There are so many more upsetting instances that occurred that I could write two pages here but this this company has worn me out which was their intent all along. Read More

Allison D.

Jackson, NJ

2021-09-27

These are my damaged boxes from 24/7 logistics. Literally the only stressful part of my move was dealing with this company. They said they were "in house" BBB rated company. They contracted movers for my pickup. Did not provide me with Bill of Lading upon pick up. I have a damaged TV and a damaged wall unit. I can't wait tonsee what makes it out of these boxes in one piece. The drivers who were contracted to deliver my stuff were told to drop it and go so I had to build my bed and put my mattress on myself, which is why I hired movers in the first place. This is after they charged us an extra $750 for shuttle fee because the driver couldn't get into my complex. He could have. Contracted delivery drivers said Serge, 24/7 driver was alone and clearly had no intention of completing delivery. I've been talked over, yelled at, told I was either wrong or lying about what was picked up, number of stairs etc. I've been told to sit down in my own home by pick up driver. Hung up on by Serge who was supposed to be my delivery driver. Complete nightmare. I'm certain this company is like 5 people working out of a garage. They probably "restructure" every 6 months to avoid damages. Definitely contacting an attorney. They grossly underestimated the amount of time I have on my hands. Read More

Allison D.

Jackson, NJ

2021-09-27

These are my damaged boxes from 24/7 logistics. Literally the only stressful part of my move was dealing with this company. They said they were "in house" BBB rated company. They contracted movers for my pickup. Did not provide me with Bill of Lading upon pick up. I have a damaged TV and a damaged wall unit. I can't wait tonsee what makes it out of these boxes in one piece. The drivers who were contracted to deliver my stuff were told to drop it and go so I had to build my bed and put my mattress on myself, which is why I hired movers in the first place. This is after they charged us an extra $750 for shuttle fee because the driver couldn't get into my complex. He could have. Contracted delivery drivers said Serge, 24/7 driver was alone and clearly had no intention of completing delivery. I've been talked over, yelled at, told I was either wrong or lying about what was picked up, number of stairs etc. I've been told to sit down in my own home by pick up driver. Hung up on by Serge who was supposed to be my delivery driver. Complete nightmare. I'm certain this company is like 5 people working out of a garage. They probably "restructure" every 6 months to avoid damages. Definitely contacting an attorney. They grossly underestimated the amount of time I have on my hands. Read More

Allison D.

Jackson, NJ

2021-09-27

These are my damaged boxes from 24/7 logistics. Literally the only stressful part of my move was dealing with this company. They said they were "in house" BBB rated company. They contracted movers for my pickup. Did not provide me with Bill of Lading upon pick up. I have a damaged TV and a damaged wall unit. I can't wait tonsee what makes it out of these boxes in one piece. The drivers who were contracted to deliver my stuff were told to drop it and go so I had to build my bed and put my mattress on myself, which is why I hired movers in the first place. This is after they charged us an extra $750 for shuttle fee because the driver couldn't get into my complex. He could have. Contracted delivery drivers said Serge, 24/7 driver was alone and clearly had no intention of completing delivery. I've been talked over, yelled at, told I was either wrong or lying about what was picked up, number of stairs etc. I've been told to sit down in my own home by pick up driver. Hung up on by Serge who was supposed to be my delivery driver. Complete nightmare. I'm certain this company is like 5 people working out of a garage. They probably "restructure" every 6 months to avoid damages. Definitely contacting an attorney. They grossly underestimated the amount of time I have on my hands. Read More

Allison D.

Jackson, NJ

2021-09-27

These are my damaged boxes from 24/7 logistics. Literally the only stressful part of my move was dealing with this company. They said they were "in house" BBB rated company. They contracted movers for my pickup. Did not provide me with Bill of Lading upon pick up. I have a damaged TV and a damaged wall unit. I can't wait tonsee what makes it out of these boxes in one piece. The drivers who were contracted to deliver my stuff were told to drop it and go so I had to build my bed and put my mattress on myself, which is why I hired movers in the first place. This is after they charged us an extra $750 for shuttle fee because the driver couldn't get into my complex. He could have. Contracted delivery drivers said Serge, 24/7 driver was alone and clearly had no intention of completing delivery. I've been talked over, yelled at, told I was either wrong or lying about what was picked up, number of stairs etc. I've been told to sit down in my own home by pick up driver. Hung up on by Serge who was supposed to be my delivery driver. Complete nightmare. I'm certain this company is like 5 people working out of a garage. They probably "restructure" every 6 months to avoid damages. Definitely contacting an attorney. They grossly underestimated the amount of time I have on my hands. Read More

Mani K.

West Sacramento, CA

2021-09-06

COMPLETE CLOWNS! If i wanted Barnum Bailey Circus to move my belongings and have some of it never arrive or bust up a bunch of it, then I would have gone there. These guys are LIARS and Unprofessional all the way around. They lie by telling you a quote that's below the competition and act like they are doing you a favor. Then the day before your move they change the quote and say its just for cushion in case you need the extra space. I got rid of all kinds of furniture and still paid almost $5K more than originally quoted? Oh and then they tell you 7-10 days you will have your stuff at the new place but then 6+ weeks later you will be calling them asking where your stuff is and then they will LIE TO YOU and say its being scheduled and on its way... Oh wait there is more... Then they LIE AGAIN and say the truck broke down but it NEVER HAPPENED.. .Another LIE! Caught them in the lie by the driver who said he never broke down? Just another lie from their staff that make up crap to buy time. Once an attorney gets involved, they stop calling but then realize they better get your stuff to you so they CRAM it all in a box truck and BREAK it all... These clowns took a very expensive NEW MATTRESS and stuck it on their liftgate and drove it half way across country in rain and heat and RUINED IT.. but wait, the morons take a soaking wet and listeria molded wet mattress that was only a few months old before they took it and actually place it in my bedroom on the new adjustable platform???? WTF??? Seriously NO ETHICS HERE! To top it off, every box labeled FRAGILE was crushed to half its size and many broken unreplaceable items. Oh wait there is more... Brand new Weber Gas Grill arrives with broken wheel, accessories, parts missing and dented all to hell and as opposed to just rolling it up on the truck, they had to have lifted it and placed it upside down and then dropped it a few times to get the dents and damage they did to mine. Doesn't work anymore! CLOWNS! Oh wait... Very expensive Wrought Iron patio set... BROKEN! How can you do that to a sturdy set like that? Well, if you are FUCKING CLOWN COMPANY and you FORCE shit in your truck because you can't keep your promise and GREEDY trying to maximize profits but forced to show up with my stuff, it pisses them off so they DGAF! Warped metal, gouges, you name it... These CLOWNS will not only LIE, CHEAT, OVERCHARGE, AND DELAY your stuff from delivery... Wait for it... They LOSE SHIT TOO! There was other peoples BROKEN FURNITURE in my load.. it was stuffed with only my furniture and they still managed to get others missing items in there but LOST MY SHIT! Several expensive items on the list missing??? How is that possible with their very itemized sticker system? its easy... You don't want to move it properly or as charged and when forced to do what you hired them to do, the only explanation is they decided not to deliver it all? Seriously, these CLOWNS are criminal and if my claims are not successful... DONT USE THESE CROOKS!!! you will REGRET IT! This is a company of Canadian Nationals who use their Florida office as a front but very elusive. Trust me, Ive done my research and there is a reason they hide from public but don't worry... I know where they are and who they are.. They screwed the WRONG GUY this time! Chris Drake, Sam, and the entire staff there lie about it all... One of the best CON jobs I have seen and they keep getting away with it. NOT FOR LONG! Sleep Well Scumbags, your day is coming soon! Read More

Mani K.

West Sacramento, CA

2021-09-06

COMPLETE CLOWNS! If i wanted Barnum Bailey Circus to move my belongings and have some of it never arrive or bust up a bunch of it, then I would have gone there. These guys are LIARS and Unprofessional all the way around. They lie by telling you a quote that's below the competition and act like they are doing you a favor. Then the day before your move they change the quote and say its just for cushion in case you need the extra space. I got rid of all kinds of furniture and still paid almost $5K more than originally quoted? Oh and then they tell you 7-10 days you will have your stuff at the new place but then 6+ weeks later you will be calling them asking where your stuff is and then they will LIE TO YOU and say its being scheduled and on its way... Oh wait there is more... Then they LIE AGAIN and say the truck broke down but it NEVER HAPPENED.. .Another LIE! Caught them in the lie by the driver who said he never broke down? Just another lie from their staff that make up crap to buy time. Once an attorney gets involved, they stop calling but then realize they better get your stuff to you so they CRAM it all in a box truck and BREAK it all... These clowns took a very expensive NEW MATTRESS and stuck it on their liftgate and drove it half way across country in rain and heat and RUINED IT.. but wait, the morons take a soaking wet and listeria molded wet mattress that was only a few months old before they took it and actually place it in my bedroom on the new adjustable platform???? WTF??? Seriously NO ETHICS HERE! To top it off, every box labeled FRAGILE was crushed to half its size and many broken unreplaceable items. Oh wait there is more... Brand new Weber Gas Grill arrives with broken wheel, accessories, parts missing and dented all to hell and as opposed to just rolling it up on the truck, they had to have lifted it and placed it upside down and then dropped it a few times to get the dents and damage they did to mine. Doesn't work anymore! CLOWNS! Oh wait... Very expensive Wrought Iron patio set... BROKEN! How can you do that to a sturdy set like that? Well, if you are FUCKING CLOWN COMPANY and you FORCE shit in your truck because you can't keep your promise and GREEDY trying to maximize profits but forced to show up with my stuff, it pisses them off so they DGAF! Warped metal, gouges, you name it... These CLOWNS will not only LIE, CHEAT, OVERCHARGE, AND DELAY your stuff from delivery... Wait for it... They LOSE SHIT TOO! There was other peoples BROKEN FURNITURE in my load.. it was stuffed with only my furniture and they still managed to get others missing items in there but LOST MY SHIT! Several expensive items on the list missing??? How is that possible with their very itemized sticker system? its easy... You don't want to move it properly or as charged and when forced to do what you hired them to do, the only explanation is they decided not to deliver it all? Seriously, these CLOWNS are criminal and if my claims are not successful... DONT USE THESE CROOKS!!! you will REGRET IT! This is a company of Canadian Nationals who use their Florida office as a front but very elusive. Trust me, Ive done my research and there is a reason they hide from public but don't worry... I know where they are and who they are.. They screwed the WRONG GUY this time! Chris Drake, Sam, and the entire staff there lie about it all... One of the best CON jobs I have seen and they keep getting away with it. NOT FOR LONG! Sleep Well Scumbags, your day is coming soon! Read More

Mani K.

West Sacramento, CA

2021-09-06

COMPLETE CLOWNS! If i wanted Barnum Bailey Circus to move my belongings and have some of it never arrive or bust up a bunch of it, then I would have gone there. These guys are LIARS and Unprofessional all the way around. They lie by telling you a quote that's below the competition and act like they are doing you a favor. Then the day before your move they change the quote and say its just for cushion in case you need the extra space. I got rid of all kinds of furniture and still paid almost $5K more than originally quoted? Oh and then they tell you 7-10 days you will have your stuff at the new place but then 6+ weeks later you will be calling them asking where your stuff is and then they will LIE TO YOU and say its being scheduled and on its way... Oh wait there is more... Then they LIE AGAIN and say the truck broke down but it NEVER HAPPENED.. .Another LIE! Caught them in the lie by the driver who said he never broke down? Just another lie from their staff that make up crap to buy time. Once an attorney gets involved, they stop calling but then realize they better get your stuff to you so they CRAM it all in a box truck and BREAK it all... These clowns took a very expensive NEW MATTRESS and stuck it on their liftgate and drove it half way across country in rain and heat and RUINED IT.. but wait, the morons take a soaking wet and listeria molded wet mattress that was only a few months old before they took it and actually place it in my bedroom on the new adjustable platform???? WTF??? Seriously NO ETHICS HERE! To top it off, every box labeled FRAGILE was crushed to half its size and many broken unreplaceable items. Oh wait there is more... Brand new Weber Gas Grill arrives with broken wheel, accessories, parts missing and dented all to hell and as opposed to just rolling it up on the truck, they had to have lifted it and placed it upside down and then dropped it a few times to get the dents and damage they did to mine. Doesn't work anymore! CLOWNS! Oh wait... Very expensive Wrought Iron patio set... BROKEN! How can you do that to a sturdy set like that? Well, if you are FUCKING CLOWN COMPANY and you FORCE shit in your truck because you can't keep your promise and GREEDY trying to maximize profits but forced to show up with my stuff, it pisses them off so they DGAF! Warped metal, gouges, you name it... These CLOWNS will not only LIE, CHEAT, OVERCHARGE, AND DELAY your stuff from delivery... Wait for it... They LOSE SHIT TOO! There was other peoples BROKEN FURNITURE in my load.. it was stuffed with only my furniture and they still managed to get others missing items in there but LOST MY SHIT! Several expensive items on the list missing??? How is that possible with their very itemized sticker system? its easy... You don't want to move it properly or as charged and when forced to do what you hired them to do, the only explanation is they decided not to deliver it all? Seriously, these CLOWNS are criminal and if my claims are not successful... DONT USE THESE CROOKS!!! you will REGRET IT! This is a company of Canadian Nationals who use their Florida office as a front but very elusive. Trust me, Ive done my research and there is a reason they hide from public but don't worry... I know where they are and who they are.. They screwed the WRONG GUY this time! Chris Drake, Sam, and the entire staff there lie about it all... One of the best CON jobs I have seen and they keep getting away with it. NOT FOR LONG! Sleep Well Scumbags, your day is coming soon! Read More

Mani K.

West Sacramento, CA

2021-09-06

COMPLETE CLOWNS! If i wanted Barnum Bailey Circus to move my belongings and have some of it never arrive or bust up a bunch of it, then I would have gone there. These guys are LIARS and Unprofessional all the way around. They lie by telling you a quote that's below the competition and act like they are doing you a favor. Then the day before your move they change the quote and say its just for cushion in case you need the extra space. I got rid of all kinds of furniture and still paid almost $5K more than originally quoted? Oh and then they tell you 7-10 days you will have your stuff at the new place but then 6+ weeks later you will be calling them asking where your stuff is and then they will LIE TO YOU and say its being scheduled and on its way... Oh wait there is more... Then they LIE AGAIN and say the truck broke down but it NEVER HAPPENED.. .Another LIE! Caught them in the lie by the driver who said he never broke down? Just another lie from their staff that make up crap to buy time. Once an attorney gets involved, they stop calling but then realize they better get your stuff to you so they CRAM it all in a box truck and BREAK it all... These clowns took a very expensive NEW MATTRESS and stuck it on their liftgate and drove it half way across country in rain and heat and RUINED IT.. but wait, the morons take a soaking wet and listeria molded wet mattress that was only a few months old before they took it and actually place it in my bedroom on the new adjustable platform???? WTF??? Seriously NO ETHICS HERE! To top it off, every box labeled FRAGILE was crushed to half its size and many broken unreplaceable items. Oh wait there is more... Brand new Weber Gas Grill arrives with broken wheel, accessories, parts missing and dented all to hell and as opposed to just rolling it up on the truck, they had to have lifted it and placed it upside down and then dropped it a few times to get the dents and damage they did to mine. Doesn't work anymore! CLOWNS! Oh wait... Very expensive Wrought Iron patio set... BROKEN! How can you do that to a sturdy set like that? Well, if you are FUCKING CLOWN COMPANY and you FORCE shit in your truck because you can't keep your promise and GREEDY trying to maximize profits but forced to show up with my stuff, it pisses them off so they DGAF! Warped metal, gouges, you name it... These CLOWNS will not only LIE, CHEAT, OVERCHARGE, AND DELAY your stuff from delivery... Wait for it... They LOSE SHIT TOO! There was other peoples BROKEN FURNITURE in my load.. it was stuffed with only my furniture and they still managed to get others missing items in there but LOST MY SHIT! Several expensive items on the list missing??? How is that possible with their very itemized sticker system? its easy... You don't want to move it properly or as charged and when forced to do what you hired them to do, the only explanation is they decided not to deliver it all? Seriously, these CLOWNS are criminal and if my claims are not successful... DONT USE THESE CROOKS!!! you will REGRET IT! This is a company of Canadian Nationals who use their Florida office as a front but very elusive. Trust me, Ive done my research and there is a reason they hide from public but don't worry... I know where they are and who they are.. They screwed the WRONG GUY this time! Chris Drake, Sam, and the entire staff there lie about it all... One of the best CON jobs I have seen and they keep getting away with it. NOT FOR LONG! Sleep Well Scumbags, your day is coming soon! Read More

Melinda H.

Portage, MI

2021-07-30

I really wish Google would allow for 0 to Negative stars to be given for reviews because this moving company was the WORST, and we were active duty Military for 20 years and did 9 moves. So trust me I know what I am talk about in THE WORST company. They promise to come on the specific dates you ask for, our were 12 July 2021 thru 13 July 2021. They didn't come on the 12 has stated in he contract and told me they were professionals and would get full pack and load all done on the 13 of July. TAKE SCREEN SHOT OF YOUR CONTRACT, They will alter it without you knowing. The movers showed up after 0930 on 13 July 2021 and didn't leave until AFTER midnight. They use volume instead of weight to calculate the cost of your move. No matter what your estimate was, they will pack it such that they get more out of you. The packing was the worst I have EVER seen, EVERYTHING was packed in wardrobe boxes which created more mass. Then they transfer you shipment to another truck so ALL of your stuff is moved to another truck and everything get RUINED, please see all picture attached. The office will NEVER give you an update on your delivery because they are CLUELESS. Our driver called us the day before delivery and said he will be there at 0800, after calling the driver NUMEROUS times he finally called us back and stated he over slept and would be there in an hour. Driver didn't show up until 1345 (1:45PM). Furniture broken, glass lamp globes broken, boxes crushed, picture glass broken.... I could go on but I will let the pictures do the talking. I will be filing a claim, along with a laws suit against this company. Read More

Melinda H.

Portage, MI

2021-07-30

I really wish Google would allow for 0 to Negative stars to be given for reviews because this moving company was the WORST, and we were active duty Military for 20 years and did 9 moves. So trust me I know what I am talk about in THE WORST company. They promise to come on the specific dates you ask for, our were 12 July 2021 thru 13 July 2021. They didn't come on the 12 has stated in he contract and told me they were professionals and would get full pack and load all done on the 13 of July. TAKE SCREEN SHOT OF YOUR CONTRACT, They will alter it without you knowing. The movers showed up after 0930 on 13 July 2021 and didn't leave until AFTER midnight. They use volume instead of weight to calculate the cost of your move. No matter what your estimate was, they will pack it such that they get more out of you. The packing was the worst I have EVER seen, EVERYTHING was packed in wardrobe boxes which created more mass. Then they transfer you shipment to another truck so ALL of your stuff is moved to another truck and everything get RUINED, please see all picture attached. The office will NEVER give you an update on your delivery because they are CLUELESS. Our driver called us the day before delivery and said he will be there at 0800, after calling the driver NUMEROUS times he finally called us back and stated he over slept and would be there in an hour. Driver didn't show up until 1345 (1:45PM). Furniture broken, glass lamp globes broken, boxes crushed, picture glass broken.... I could go on but I will let the pictures do the talking. I will be filing a claim, along with a laws suit against this company. Read More

Melinda H.

Portage, MI

2021-07-30

I really wish Google would allow for 0 to Negative stars to be given for reviews because this moving company was the WORST, and we were active duty Military for 20 years and did 9 moves. So trust me I know what I am talk about in THE WORST company. They promise to come on the specific dates you ask for, our were 12 July 2021 thru 13 July 2021. They didn't come on the 12 has stated in he contract and told me they were professionals and would get full pack and load all done on the 13 of July. TAKE SCREEN SHOT OF YOUR CONTRACT, They will alter it without you knowing. The movers showed up after 0930 on 13 July 2021 and didn't leave until AFTER midnight. They use volume instead of weight to calculate the cost of your move. No matter what your estimate was, they will pack it such that they get more out of you. The packing was the worst I have EVER seen, EVERYTHING was packed in wardrobe boxes which created more mass. Then they transfer you shipment to another truck so ALL of your stuff is moved to another truck and everything get RUINED, please see all picture attached. The office will NEVER give you an update on your delivery because they are CLUELESS. Our driver called us the day before delivery and said he will be there at 0800, after calling the driver NUMEROUS times he finally called us back and stated he over slept and would be there in an hour. Driver didn't show up until 1345 (1:45PM). Furniture broken, glass lamp globes broken, boxes crushed, picture glass broken.... I could go on but I will let the pictures do the talking. I will be filing a claim, along with a laws suit against this company. Read More

Melinda H.

Portage, MI

2021-07-30

I really wish Google would allow for 0 to Negative stars to be given for reviews because this moving company was the WORST, and we were active duty Military for 20 years and did 9 moves. So trust me I know what I am talk about in THE WORST company. They promise to come on the specific dates you ask for, our were 12 July 2021 thru 13 July 2021. They didn't come on the 12 has stated in he contract and told me they were professionals and would get full pack and load all done on the 13 of July. TAKE SCREEN SHOT OF YOUR CONTRACT, They will alter it without you knowing. The movers showed up after 0930 on 13 July 2021 and didn't leave until AFTER midnight. They use volume instead of weight to calculate the cost of your move. No matter what your estimate was, they will pack it such that they get more out of you. The packing was the worst I have EVER seen, EVERYTHING was packed in wardrobe boxes which created more mass. Then they transfer you shipment to another truck so ALL of your stuff is moved to another truck and everything get RUINED, please see all picture attached. The office will NEVER give you an update on your delivery because they are CLUELESS. Our driver called us the day before delivery and said he will be there at 0800, after calling the driver NUMEROUS times he finally called us back and stated he over slept and would be there in an hour. Driver didn't show up until 1345 (1:45PM). Furniture broken, glass lamp globes broken, boxes crushed, picture glass broken.... I could go on but I will let the pictures do the talking. I will be filing a claim, along with a laws suit against this company. Read More

Janice D.

Redwood City, CA

2021-07-23

I moved for the first time in 38yrs-was nervous about moving and having furniture/lost or damaged and the cost. Well don't sign until you read the contract because they don't tell you everything upfront ( like you can choose a drop off date but they can take 5-21 days from the delivery date) and they took all 21 days plus plan on 4-5000$ more because it's done over the phone and it all should be measured by someone who comes out-so there is no suprises. They tell you a lower cost so you sign right away. My furniture not only came damaged but it never arrived. Exspensive furniture was damaged . See the picture of the broken floor lamp snapped in half .Lost we're Video tapes of 30 yrs ,the pumps for my expensive sleep number beds, box of suits,yearbooks, moving dolly, a 57 Chevy garden cement plant container(how do you lose that) I've been sleeping on an arrow bed since June 16th the original drop off date and my mattress and safe are supposedly coming in a few days (it's July 23 now). Don't bother marking boxes fragile as you can see from all the smashed boxes. I wrapped dishes in bubble wrap and paper and they still were broken. All the material things can be replaced but I'm in tears over the lost video tapes . Don't go by BBB ratings or people in the company promising to watch over yourbut the Yelp reviews I should have listened to. Read More

Janice D.

Redwood City, CA

2021-07-23

I moved for the first time in 38yrs-was nervous about moving and having furniture/lost or damaged and the cost. Well don't sign until you read the contract because they don't tell you everything upfront ( like you can choose a drop off date but they can take 5-21 days from the delivery date) and they took all 21 days plus plan on 4-5000$ more because it's done over the phone and it all should be measured by someone who comes out-so there is no suprises. They tell you a lower cost so you sign right away. My furniture not only came damaged but it never arrived. Exspensive furniture was damaged . See the picture of the broken floor lamp snapped in half .Lost we're Video tapes of 30 yrs ,the pumps for my expensive sleep number beds, box of suits,yearbooks, moving dolly, a 57 Chevy garden cement plant container(how do you lose that) I've been sleeping on an arrow bed since June 16th the original drop off date and my mattress and safe are supposedly coming in a few days (it's July 23 now). Don't bother marking boxes fragile as you can see from all the smashed boxes. I wrapped dishes in bubble wrap and paper and they still were broken. All the material things can be replaced but I'm in tears over the lost video tapes . Don't go by BBB ratings or people in the company promising to watch over yourbut the Yelp reviews I should have listened to. Read More

Janice D.

Redwood City, CA

2021-07-23

I moved for the first time in 38yrs-was nervous about moving and having furniture/lost or damaged and the cost. Well don't sign until you read the contract because they don't tell you everything upfront ( like you can choose a drop off date but they can take 5-21 days from the delivery date) and they took all 21 days plus plan on 4-5000$ more because it's done over the phone and it all should be measured by someone who comes out-so there is no suprises. They tell you a lower cost so you sign right away. My furniture not only came damaged but it never arrived. Exspensive furniture was damaged . See the picture of the broken floor lamp snapped in half .Lost we're Video tapes of 30 yrs ,the pumps for my expensive sleep number beds, box of suits,yearbooks, moving dolly, a 57 Chevy garden cement plant container(how do you lose that) I've been sleeping on an arrow bed since June 16th the original drop off date and my mattress and safe are supposedly coming in a few days (it's July 23 now). Don't bother marking boxes fragile as you can see from all the smashed boxes. I wrapped dishes in bubble wrap and paper and they still were broken. All the material things can be replaced but I'm in tears over the lost video tapes . Don't go by BBB ratings or people in the company promising to watch over yourbut the Yelp reviews I should have listened to. Read More

Janice D.

Redwood City, CA

2021-07-23

I moved for the first time in 38yrs-was nervous about moving and having furniture/lost or damaged and the cost. Well don't sign until you read the contract because they don't tell you everything upfront ( like you can choose a drop off date but they can take 5-21 days from the delivery date) and they took all 21 days plus plan on 4-5000$ more because it's done over the phone and it all should be measured by someone who comes out-so there is no suprises. They tell you a lower cost so you sign right away. My furniture not only came damaged but it never arrived. Exspensive furniture was damaged . See the picture of the broken floor lamp snapped in half .Lost we're Video tapes of 30 yrs ,the pumps for my expensive sleep number beds, box of suits,yearbooks, moving dolly, a 57 Chevy garden cement plant container(how do you lose that) I've been sleeping on an arrow bed since June 16th the original drop off date and my mattress and safe are supposedly coming in a few days (it's July 23 now). Don't bother marking boxes fragile as you can see from all the smashed boxes. I wrapped dishes in bubble wrap and paper and they still were broken. All the material things can be replaced but I'm in tears over the lost video tapes . Don't go by BBB ratings or people in the company promising to watch over yourbut the Yelp reviews I should have listened to. Read More

Lynn N.

San Diego, CA

2021-07-22

MISSING/STOLEN GUNS These guys are charming and accessible until they have your stuff and then things changed. I hired this company because my fiance was deployed during the move and I could not move by myself. I was told after they picked things up that it would arrive in 2 weeks. It took 3 weeks and when I called twice for updates, they said my belongings were in a warehouse and they did not have a route or know when it would be moved. When they got here and unpacked, here was some of the damage - leg ripped off vanity table - BBQ grill legs bent to a point that the grill could not be stood up and was laid on it side - Antique piano stored on its side with chips and wood worn down with multiple scratches, missing leg casters and wheels fallen off (we paid $250 extra for them to ship this item) - Both mattresses were packed with mattress bags which I purchased with the plastic in tatters and mattresses stained, voiding our warranties - Laundry caddy bent beyond recognition and arrived in 5 pieces - Multiple crushed boxes - Mounted deer head with box labeled "FRAGILE, THIS SIDE UP" laid on its side with stuff on top. Worst of all we were missing 2 out of our 4 gun cases so there are a total of 4 lost guns, 2 of which are completely irreplacable (commemorative gun from deployment, childhood shotgun). THEY DO NOT TELL YOU THEY TRANSFER YOUR ITEMS WHICH EXPONENTIALLY INCREASES THE RISK OF DAMAGE. Our items were picked up in a truck, then unloaded in a warehouse while they built the route, loaded back in a truck, and transferred to another truck which did the cross country drive. All the guys which were so responsive before they picked up my stuff are now suddenly not answering texts or calls. DO NOT USE THIS COMPANY. Read More

Lynn N.

San Diego, CA

2021-07-22

MISSING/STOLEN GUNS These guys are charming and accessible until they have your stuff and then things changed. I hired this company because my fiance was deployed during the move and I could not move by myself. I was told after they picked things up that it would arrive in 2 weeks. It took 3 weeks and when I called twice for updates, they said my belongings were in a warehouse and they did not have a route or know when it would be moved. When they got here and unpacked, here was some of the damage - leg ripped off vanity table - BBQ grill legs bent to a point that the grill could not be stood up and was laid on it side - Antique piano stored on its side with chips and wood worn down with multiple scratches, missing leg casters and wheels fallen off (we paid $250 extra for them to ship this item) - Both mattresses were packed with mattress bags which I purchased with the plastic in tatters and mattresses stained, voiding our warranties - Laundry caddy bent beyond recognition and arrived in 5 pieces - Multiple crushed boxes - Mounted deer head with box labeled "FRAGILE, THIS SIDE UP" laid on its side with stuff on top. Worst of all we were missing 2 out of our 4 gun cases so there are a total of 4 lost guns, 2 of which are completely irreplacable (commemorative gun from deployment, childhood shotgun). THEY DO NOT TELL YOU THEY TRANSFER YOUR ITEMS WHICH EXPONENTIALLY INCREASES THE RISK OF DAMAGE. Our items were picked up in a truck, then unloaded in a warehouse while they built the route, loaded back in a truck, and transferred to another truck which did the cross country drive. All the guys which were so responsive before they picked up my stuff are now suddenly not answering texts or calls. DO NOT USE THIS COMPANY. Read More

Lynn N.

San Diego, CA

2021-07-22

MISSING/STOLEN GUNS These guys are charming and accessible until they have your stuff and then things changed. I hired this company because my fiance was deployed during the move and I could not move by myself. I was told after they picked things up that it would arrive in 2 weeks. It took 3 weeks and when I called twice for updates, they said my belongings were in a warehouse and they did not have a route or know when it would be moved. When they got here and unpacked, here was some of the damage - leg ripped off vanity table - BBQ grill legs bent to a point that the grill could not be stood up and was laid on it side - Antique piano stored on its side with chips and wood worn down with multiple scratches, missing leg casters and wheels fallen off (we paid $250 extra for them to ship this item) - Both mattresses were packed with mattress bags which I purchased with the plastic in tatters and mattresses stained, voiding our warranties - Laundry caddy bent beyond recognition and arrived in 5 pieces - Multiple crushed boxes - Mounted deer head with box labeled "FRAGILE, THIS SIDE UP" laid on its side with stuff on top. Worst of all we were missing 2 out of our 4 gun cases so there are a total of 4 lost guns, 2 of which are completely irreplacable (commemorative gun from deployment, childhood shotgun). THEY DO NOT TELL YOU THEY TRANSFER YOUR ITEMS WHICH EXPONENTIALLY INCREASES THE RISK OF DAMAGE. Our items were picked up in a truck, then unloaded in a warehouse while they built the route, loaded back in a truck, and transferred to another truck which did the cross country drive. All the guys which were so responsive before they picked up my stuff are now suddenly not answering texts or calls. DO NOT USE THIS COMPANY. Read More

Lynn N.

San Diego, CA

2021-07-22

MISSING/STOLEN GUNS These guys are charming and accessible until they have your stuff and then things changed. I hired this company because my fiance was deployed during the move and I could not move by myself. I was told after they picked things up that it would arrive in 2 weeks. It took 3 weeks and when I called twice for updates, they said my belongings were in a warehouse and they did not have a route or know when it would be moved. When they got here and unpacked, here was some of the damage - leg ripped off vanity table - BBQ grill legs bent to a point that the grill could not be stood up and was laid on it side - Antique piano stored on its side with chips and wood worn down with multiple scratches, missing leg casters and wheels fallen off (we paid $250 extra for them to ship this item) - Both mattresses were packed with mattress bags which I purchased with the plastic in tatters and mattresses stained, voiding our warranties - Laundry caddy bent beyond recognition and arrived in 5 pieces - Multiple crushed boxes - Mounted deer head with box labeled "FRAGILE, THIS SIDE UP" laid on its side with stuff on top. Worst of all we were missing 2 out of our 4 gun cases so there are a total of 4 lost guns, 2 of which are completely irreplacable (commemorative gun from deployment, childhood shotgun). THEY DO NOT TELL YOU THEY TRANSFER YOUR ITEMS WHICH EXPONENTIALLY INCREASES THE RISK OF DAMAGE. Our items were picked up in a truck, then unloaded in a warehouse while they built the route, loaded back in a truck, and transferred to another truck which did the cross country drive. All the guys which were so responsive before they picked up my stuff are now suddenly not answering texts or calls. DO NOT USE THIS COMPANY. Read More

Monique Frederick

2021-04-19

I would not re-hire this company. From the minute the gentleman arrived at my NJ home, he started adding hundreds of dollars in costs. 2 large paintings I asked be included as packing and the chair of the mirror vanity were added as $200 in extra costs for "packaging", these were already supposed to be included as per my initial discussion for my estimate. Let's also start with the fact that no one ever called me to update my documents days prior to the move as I had requested multiple times, which I should have suspected was due the poor service. I even called back twice for them to review and I was told I was fine. Once at my home, they wanted to charge me $4 per roll of tape, which was also already supposed to be part of my move. I was called "cheap" for declining to pay for tape. I started wondering if I also had to pay for the wheels of the truck they were driving but it gets better. They also broke the headboard of my $2,000 bed because they failed to fully take it apart as needed. They also messed up a handle of my railing and left it there, which I later glued back together. I ended up doing a lot of work myself once they were there to avoid incurring unnecessary costs, which could have been very easily avoided if they had better guys providing the estimates and advising you on how to best prepare for the move. The gentlemen who did the drop off were a lot better and were nice enough to at least attempt to fix my headboard, and while it no longer looks new and there are still chipped parts, it is now usable. I ended up paying $1,200 over the initial estimate because the patio furniture which was already supposed to be included in my estimate, did not fit. They provide you with less space and packaging etc than you actually need on purpose so that you end up paying a lot more in the end. If you use them, which I suggest you dont, make sure to request 200-300 cubic feet more than suggested/provided and make sure to read every line in the estimate. The guys got to my home around 9:30am and left at 8pm for a total of 1,200 cubic feet worth of stuff. The drop off in FL was a lot smoother and faster (different guys) but I still would not rehire. Also, be ready for a 60 cent per pound policy on your messed up furniture. Other costs to be aware of $75 per 7 flights of stairs (can easily avoid if you carry boxes to one floor yourself), $75 elevator fee, $100 packaging 2 paintings, $750 for an additional 200 cubic feet. I am giving 2 stars for at least not leaving my headboard in shattered pieces and for having a smooth drop off. Read More

Marilyn E.

San Francisco, CA

2020-11-09

Not a headache free move- total cost is almost twice what they quoted me- I did have more boxes than planned, but they keep adding fees- like an elevator fee to put my stuff in storage. After 2 weeks with no communication about my delivery they want me to meet them with $1300 cash at 9 PM and the storage unit with 4 hours notice. Not to mention on pick up the guy wanted me to meet him at the empty house at 10 pm because he left his ID- oh and the guys yelling " f@#$ you" at eachother . I've moved before - this is the WORST and I still dont even have my belongings- Update day 2 - they have moved half my stuff off the truck and are holding the rest hostage for an additional $125- my sister had to get MORE money and they wont continue to work until she gets back Read More

Marilyn E.

San Francisco, CA

2020-11-09

Not a headache free move- total cost is almost twice what they quoted me- I did have more boxes than planned, but they keep adding fees- like an elevator fee to put my stuff in storage. After 2 weeks with no communication about my delivery they want me to meet them with $1300 cash at 9 PM and the storage unit with 4 hours notice. Not to mention on pick up the guy wanted me to meet him at the empty house at 10 pm because he left his ID- oh and the guys yelling " f@#$ you" at eachother . I've moved before - this is the WORST and I still dont even have my belongings- Update day 2 - they have moved half my stuff off the truck and are holding the rest hostage for an additional $125- my sister had to get MORE money and they wont continue to work until she gets back Read More

PK Keefe

2020-09-01

We contracted 24/7 Logistics Services, LLC of Hollywood Florida to move our household goods from Michigan to Maryland. 24/7 Logistics Services, LLC intentionally loaded our household goods on their delivery truck in an unprofessional and destructive manner. Over 2/3 of our furniture items were damaged to a great extent. The level of negligence and incompetence displayed during the loading and delivery of our possessions is truly astonishing. We have extensive photographic evidence of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC also has this evidence as their delivery driver also took photographs of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC has not responded to any of our numerous contact attempts. Read More

PK Keefe

2020-09-01

We contracted 24/7 Logistics Services, LLC of Hollywood Florida to move our household goods from Michigan to Maryland. 24/7 Logistics Services, LLC intentionally loaded our household goods on their delivery truck in an unprofessional and destructive manner. Over 2/3 of our furniture items were damaged to a great extent. The level of negligence and incompetence displayed during the loading and delivery of our possessions is truly astonishing. We have extensive photographic evidence of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC also has this evidence as their delivery driver also took photographs of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC has not responded to any of our numerous contact attempts. Read More

PK Keefe

2020-09-01

We contracted 24/7 Logistics Services, LLC of Hollywood Florida to move our household goods from Michigan to Maryland. 24/7 Logistics Services, LLC intentionally loaded our household goods on their delivery truck in an unprofessional and destructive manner. Over 2/3 of our furniture items were damaged to a great extent. The level of negligence and incompetence displayed during the loading and delivery of our possessions is truly astonishing. We have extensive photographic evidence of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC also has this evidence as their delivery driver also took photographs of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC has not responded to any of our numerous contact attempts. Read More

PK Keefe

2020-09-01

We contracted 24/7 Logistics Services, LLC of Hollywood Florida to move our household goods from Michigan to Maryland. 24/7 Logistics Services, LLC intentionally loaded our household goods on their delivery truck in an unprofessional and destructive manner. Over 2/3 of our furniture items were damaged to a great extent. The level of negligence and incompetence displayed during the loading and delivery of our possessions is truly astonishing. We have extensive photographic evidence of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC also has this evidence as their delivery driver also took photographs of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC has not responded to any of our numerous contact attempts. Read More

PK Keefe

2020-09-01

We contracted 24/7 Logistics Services, LLC of Hollywood Florida to move our household goods from Michigan to Maryland. 24/7 Logistics Services, LLC intentionally loaded our household goods on their delivery truck in an unprofessional and destructive manner. Over 2/3 of our furniture items were damaged to a great extent. The level of negligence and incompetence displayed during the loading and delivery of our possessions is truly astonishing. We have extensive photographic evidence of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC also has this evidence as their delivery driver also took photographs of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC has not responded to any of our numerous contact attempts. Read More

PK Keefe

2020-09-01

We contracted 24/7 Logistics Services, LLC of Hollywood Florida to move our household goods from Michigan to Maryland. 24/7 Logistics Services, LLC intentionally loaded our household goods on their delivery truck in an unprofessional and destructive manner. Over 2/3 of our furniture items were damaged to a great extent. The level of negligence and incompetence displayed during the loading and delivery of our possessions is truly astonishing. We have extensive photographic evidence of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC also has this evidence as their delivery driver also took photographs of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC has not responded to any of our numerous contact attempts. Read More

PK Keefe

2020-09-01

We contracted 24/7 Logistics Services, LLC of Hollywood Florida to move our household goods from Michigan to Maryland. 24/7 Logistics Services, LLC intentionally loaded our household goods on their delivery truck in an unprofessional and destructive manner. Over 2/3 of our furniture items were damaged to a great extent. The level of negligence and incompetence displayed during the loading and delivery of our possessions is truly astonishing. We have extensive photographic evidence of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC also has this evidence as their delivery driver also took photographs of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC has not responded to any of our numerous contact attempts. Read More

PK Keefe

2020-09-01

We contracted 24/7 Logistics Services, LLC of Hollywood Florida to move our household goods from Michigan to Maryland. 24/7 Logistics Services, LLC intentionally loaded our household goods on their delivery truck in an unprofessional and destructive manner. Over 2/3 of our furniture items were damaged to a great extent. The level of negligence and incompetence displayed during the loading and delivery of our possessions is truly astonishing. We have extensive photographic evidence of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC also has this evidence as their delivery driver also took photographs of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC has not responded to any of our numerous contact attempts. Read More

PK Keefe

2020-09-01

We contracted 24/7 Logistics Services, LLC of Hollywood Florida to move our household goods from Michigan to Maryland. 24/7 Logistics Services, LLC intentionally loaded our household goods on their delivery truck in an unprofessional and destructive manner. Over 2/3 of our furniture items were damaged to a great extent. The level of negligence and incompetence displayed during the loading and delivery of our possessions is truly astonishing. We have extensive photographic evidence of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC also has this evidence as their delivery driver also took photographs of the disgraceful loading state of our delivery truck and the extensive damage to our possessions. 24/7 Logistics Services, LLC has not responded to any of our numerous contact attempts. Read More

Diane K.

Lancaster, OH

2020-08-03

We recently completed a short distance move (196 miles) and got this company as a suggestion when we used some "find a mover" website, the name of which I cannot remember. 24/7 Logistics will sure work hard to get your business, but once their job is completed (and even the day of the move), they really could care less about your satisfaction, their timeliness, or anything broken during your move. We were initially told we would be informed 72 hours in advance of when exactly a moving crew would be showing up. This turned out to be completely incorrect, as we were given 48 hours notice, and then questioned multiple times by their "customer service" person on whether or not we could move up our departure - first to two days before - which I agreed to. She then called back to ask if we could change the move to the next day; I assured her this was impossible, as we were not fully packed yet and my partner was trying to minimize the time needed to be taken off from work. They complied with this but were clearly not thrilled. I got the distinct impression that they felt we should be accommodating THEM and not the other way around. On the day of the move, the four person crew arrived (as we later found out, only two of the men were actual employees of the company - and they had driven from Chicago to get to us in Lexington, KY) and the other two men were local subcontractors that 24/7 Logistics had apparently recruited since we were a "larger" move for a 3-bedroom house. We had been given an initial quote of approximately $4,000 to move our entire 3-bedroom, 2-bath, one-car garage house. We were charged $4567.15 total, and then I tipped each of the four movers between $80 and $100 apiece, pushing our money out of pocket close to $5k. There was a huge fight between the two local contractors and the two employees of 24/7 on my front lawn at the origin site, where the local guys claimed that they were being ripped off by 24/7 and were not being paid what they were promised. As a result, the two local guys refused to go to our destination site and left the two actual employees to unload our entire truck on our arrival in Ohio. I should also mention that once we got to the square footage previously allotted in the truck (even though we were the ONLY move scheduled for the truck and it was NOT filled, they would not move the remainder of our belongings without charging us an additional almost $1000 for the "extra" square feet. I refused this ridiculous charge and we therefore had to make two additional trips back later in the week (400 miles round trip each time) to move the rest of our stuff - once renting a small Uhaul to do this - incurring even more cost to our pocketbooks and our frayed nerves. To their credit, the two actual employees of the company who stayed with us the entire move were some of the nicest, hardest working young men I've ever seen. The earned their tips and then some for their sheer energy, labor, and demeanor. However, as it was clear they were trying to get this move completed in the shortest possible amount of time, our things were not exactly packed/wrapped properly. We suffered two broken antiques (a copper washtub in excellent condition that they managed to put a hole clear through the lid, and another a custom-made stained glass piece that was placed in a box with other art and not in any way wrapped. The glass is broken in four places and we will have to pay for a custom stained glass artist to repair it), as well as miscellaneous other broken and mishandled items. We submitted a claim for the broken items, valued at well over $700, and I just received our offer on the claim - for a whopping $56. I was NOT in any way advised that we were opting to be reimbursed at 60 cents per pound for any damage, which is the stupidest way to assess damage I've ever heard of - simply told where to initial on the bill of lading. I should mention that it's somehow also taken the claims company that 24/7 Logistics contracted with, called CSI, over TWO MONTHS to analyze our claim for what has now amounted to less than a tenth of what our items or worth or what it will take to repair or replace them. See below for examples of the shoddy work this company does for a "short term" move and $5,000 of our hard earned money. Please do yourself a favor and RUN from 24/7 Logistics. Read More

Diane K.

Lancaster, OH

2020-08-03

We recently completed a short distance move (196 miles) and got this company as a suggestion when we used some "find a mover" website, the name of which I cannot remember. 24/7 Logistics will sure work hard to get your business, but once their job is completed (and even the day of the move), they really could care less about your satisfaction, their timeliness, or anything broken during your move. We were initially told we would be informed 72 hours in advance of when exactly a moving crew would be showing up. This turned out to be completely incorrect, as we were given 48 hours notice, and then questioned multiple times by their "customer service" person on whether or not we could move up our departure - first to two days before - which I agreed to. She then called back to ask if we could change the move to the next day; I assured her this was impossible, as we were not fully packed yet and my partner was trying to minimize the time needed to be taken off from work. They complied with this but were clearly not thrilled. I got the distinct impression that they felt we should be accommodating THEM and not the other way around. On the day of the move, the four person crew arrived (as we later found out, only two of the men were actual employees of the company - and they had driven from Chicago to get to us in Lexington, KY) and the other two men were local subcontractors that 24/7 Logistics had apparently recruited since we were a "larger" move for a 3-bedroom house. We had been given an initial quote of approximately $4,000 to move our entire 3-bedroom, 2-bath, one-car garage house. We were charged $4567.15 total, and then I tipped each of the four movers between $80 and $100 apiece, pushing our money out of pocket close to $5k. There was a huge fight between the two local contractors and the two employees of 24/7 on my front lawn at the origin site, where the local guys claimed that they were being ripped off by 24/7 and were not being paid what they were promised. As a result, the two local guys refused to go to our destination site and left the two actual employees to unload our entire truck on our arrival in Ohio. I should also mention that once we got to the square footage previously allotted in the truck (even though we were the ONLY move scheduled for the truck and it was NOT filled, they would not move the remainder of our belongings without charging us an additional almost $1000 for the "extra" square feet. I refused this ridiculous charge and we therefore had to make two additional trips back later in the week (400 miles round trip each time) to move the rest of our stuff - once renting a small Uhaul to do this - incurring even more cost to our pocketbooks and our frayed nerves. To their credit, the two actual employees of the company who stayed with us the entire move were some of the nicest, hardest working young men I've ever seen. The earned their tips and then some for their sheer energy, labor, and demeanor. However, as it was clear they were trying to get this move completed in the shortest possible amount of time, our things were not exactly packed/wrapped properly. We suffered two broken antiques (a copper washtub in excellent condition that they managed to put a hole clear through the lid, and another a custom-made stained glass piece that was placed in a box with other art and not in any way wrapped. The glass is broken in four places and we will have to pay for a custom stained glass artist to repair it), as well as miscellaneous other broken and mishandled items. We submitted a claim for the broken items, valued at well over $700, and I just received our offer on the claim - for a whopping $56. I was NOT in any way advised that we were opting to be reimbursed at 60 cents per pound for any damage, which is the stupidest way to assess damage I've ever heard of - simply told where to initial on the bill of lading. I should mention that it's somehow also taken the claims company that 24/7 Logistics contracted with, called CSI, over TWO MONTHS to analyze our claim for what has now amounted to less than a tenth of what our items or worth or what it will take to repair or replace them. See below for examples of the shoddy work this company does for a "short term" move and $5,000 of our hard earned money. Please do yourself a favor and RUN from 24/7 Logistics. Read More

Diane K.

Lancaster, OH

2020-08-03

We recently completed a short distance move (196 miles) and got this company as a suggestion when we used some "find a mover" website, the name of which I cannot remember. 24/7 Logistics will sure work hard to get your business, but once their job is completed (and even the day of the move), they really could care less about your satisfaction, their timeliness, or anything broken during your move. We were initially told we would be informed 72 hours in advance of when exactly a moving crew would be showing up. This turned out to be completely incorrect, as we were given 48 hours notice, and then questioned multiple times by their "customer service" person on whether or not we could move up our departure - first to two days before - which I agreed to. She then called back to ask if we could change the move to the next day; I assured her this was impossible, as we were not fully packed yet and my partner was trying to minimize the time needed to be taken off from work. They complied with this but were clearly not thrilled. I got the distinct impression that they felt we should be accommodating THEM and not the other way around. On the day of the move, the four person crew arrived (as we later found out, only two of the men were actual employees of the company - and they had driven from Chicago to get to us in Lexington, KY) and the other two men were local subcontractors that 24/7 Logistics had apparently recruited since we were a "larger" move for a 3-bedroom house. We had been given an initial quote of approximately $4,000 to move our entire 3-bedroom, 2-bath, one-car garage house. We were charged $4567.15 total, and then I tipped each of the four movers between $80 and $100 apiece, pushing our money out of pocket close to $5k. There was a huge fight between the two local contractors and the two employees of 24/7 on my front lawn at the origin site, where the local guys claimed that they were being ripped off by 24/7 and were not being paid what they were promised. As a result, the two local guys refused to go to our destination site and left the two actual employees to unload our entire truck on our arrival in Ohio. I should also mention that once we got to the square footage previously allotted in the truck (even though we were the ONLY move scheduled for the truck and it was NOT filled, they would not move the remainder of our belongings without charging us an additional almost $1000 for the "extra" square feet. I refused this ridiculous charge and we therefore had to make two additional trips back later in the week (400 miles round trip each time) to move the rest of our stuff - once renting a small Uhaul to do this - incurring even more cost to our pocketbooks and our frayed nerves. To their credit, the two actual employees of the company who stayed with us the entire move were some of the nicest, hardest working young men I've ever seen. The earned their tips and then some for their sheer energy, labor, and demeanor. However, as it was clear they were trying to get this move completed in the shortest possible amount of time, our things were not exactly packed/wrapped properly. We suffered two broken antiques (a copper washtub in excellent condition that they managed to put a hole clear through the lid, and another a custom-made stained glass piece that was placed in a box with other art and not in any way wrapped. The glass is broken in four places and we will have to pay for a custom stained glass artist to repair it), as well as miscellaneous other broken and mishandled items. We submitted a claim for the broken items, valued at well over $700, and I just received our offer on the claim - for a whopping $56. I was NOT in any way advised that we were opting to be reimbursed at 60 cents per pound for any damage, which is the stupidest way to assess damage I've ever heard of - simply told where to initial on the bill of lading. I should mention that it's somehow also taken the claims company that 24/7 Logistics contracted with, called CSI, over TWO MONTHS to analyze our claim for what has now amounted to less than a tenth of what our items or worth or what it will take to repair or replace them. See below for examples of the shoddy work this company does for a "short term" move and $5,000 of our hard earned money. Please do yourself a favor and RUN from 24/7 Logistics. Read More

Diane K.

Lancaster, OH

2020-08-03

We recently completed a short distance move (196 miles) and got this company as a suggestion when we used some "find a mover" website, the name of which I cannot remember. 24/7 Logistics will sure work hard to get your business, but once their job is completed (and even the day of the move), they really could care less about your satisfaction, their timeliness, or anything broken during your move. We were initially told we would be informed 72 hours in advance of when exactly a moving crew would be showing up. This turned out to be completely incorrect, as we were given 48 hours notice, and then questioned multiple times by their "customer service" person on whether or not we could move up our departure - first to two days before - which I agreed to. She then called back to ask if we could change the move to the next day; I assured her this was impossible, as we were not fully packed yet and my partner was trying to minimize the time needed to be taken off from work. They complied with this but were clearly not thrilled. I got the distinct impression that they felt we should be accommodating THEM and not the other way around. On the day of the move, the four person crew arrived (as we later found out, only two of the men were actual employees of the company - and they had driven from Chicago to get to us in Lexington, KY) and the other two men were local subcontractors that 24/7 Logistics had apparently recruited since we were a "larger" move for a 3-bedroom house. We had been given an initial quote of approximately $4,000 to move our entire 3-bedroom, 2-bath, one-car garage house. We were charged $4567.15 total, and then I tipped each of the four movers between $80 and $100 apiece, pushing our money out of pocket close to $5k. There was a huge fight between the two local contractors and the two employees of 24/7 on my front lawn at the origin site, where the local guys claimed that they were being ripped off by 24/7 and were not being paid what they were promised. As a result, the two local guys refused to go to our destination site and left the two actual employees to unload our entire truck on our arrival in Ohio. I should also mention that once we got to the square footage previously allotted in the truck (even though we were the ONLY move scheduled for the truck and it was NOT filled, they would not move the remainder of our belongings without charging us an additional almost $1000 for the "extra" square feet. I refused this ridiculous charge and we therefore had to make two additional trips back later in the week (400 miles round trip each time) to move the rest of our stuff - once renting a small Uhaul to do this - incurring even more cost to our pocketbooks and our frayed nerves. To their credit, the two actual employees of the company who stayed with us the entire move were some of the nicest, hardest working young men I've ever seen. The earned their tips and then some for their sheer energy, labor, and demeanor. However, as it was clear they were trying to get this move completed in the shortest possible amount of time, our things were not exactly packed/wrapped properly. We suffered two broken antiques (a copper washtub in excellent condition that they managed to put a hole clear through the lid, and another a custom-made stained glass piece that was placed in a box with other art and not in any way wrapped. The glass is broken in four places and we will have to pay for a custom stained glass artist to repair it), as well as miscellaneous other broken and mishandled items. We submitted a claim for the broken items, valued at well over $700, and I just received our offer on the claim - for a whopping $56. I was NOT in any way advised that we were opting to be reimbursed at 60 cents per pound for any damage, which is the stupidest way to assess damage I've ever heard of - simply told where to initial on the bill of lading. I should mention that it's somehow also taken the claims company that 24/7 Logistics contracted with, called CSI, over TWO MONTHS to analyze our claim for what has now amounted to less than a tenth of what our items or worth or what it will take to repair or replace them. See below for examples of the shoddy work this company does for a "short term" move and $5,000 of our hard earned money. Please do yourself a favor and RUN from 24/7 Logistics. Read More

Danny S.

Oak Park, CA

2020-03-26

Short version: take your money elsewhere. I was swindled out of an additional ~1000$, they lost sentimental items of mine, and lost my final weight ticket (I'm in the Army). They refused to use a highly frequented road. Left blood on my couch and floor. Etc Attached are photos of 18 wheelers in front of my building and on the roads they said they couldn't fit and would need to charge me more to change trucks. ALSO I see they are trying to discredit reviews from others by saying they didn't do business with them. My real name is Daniel Steele and I would gladly provide email proof of our business interactions. ---- The full details as follows: I am an active duty military member who was moving his family to N.C. To preface, I have moved to the heart of San Francisco and Los Angeles. So I have experienced some hectic moving environments. Moving my family to the south with spacious streets, far less dense populations, and larger rooms -- I figured this would be my easiest move ever. Sadly, this was my worst moving experience yet. After reading many reviews, I had a general trust for 24/7. I expected to spend a little extra when they came to pick up my stuff and put it on the truck. They asked for an additional ~400$. I didn't really sweat it at the time. I expected it from reviews. But then they got to N.C. and let me know id now be paying an additional 550$. Bringing my total move up to ~4K dollars. Why this fee? Well the First Women I spoke to (Ann from Leo United the company 24/7 partners with) said it wasn't safe for the truck to come down the road by my home. They needed to rent a smaller one to drive into the complex. I stated that I'd seen several trucks use that road or simply drive into the complex. In fact, my apartment complex Explicitly told me to use it. So, I wished to inquire further. She didn't even entertain the idea and threatened to change my delivery date if I didn't comply now. I was shocked with the hostility... so I asked to speak to a manager and she blatantly said "no." Never, in all my years, have I even asked to speak to a manager and then I receive that reply? She stuttered and realized that wasn't a good reply after I repeated "no..?" back to her and she then said, "they actually aren't available." Later that evening Elizabeth from 24/7 called back on her behalf. She was/is great. I can't complain about her; she's clearly a lovely woman. She then claimed that instead it is now just illegal for them to use this road and I realized there was no winning and they have my personal goods. Plus, this nicer tone made it a slightly easier pill to swallow. So, I knew I was going to take the financial hit if I ever wanted to see my couch again... (550$ is a significant portion of my paycheck though). In the end: - the truck drivers lost some of my items. Most importantly a cooler that my wife got me for Christmas that I had yet to get to use. - because I signed not realizing I was missing items such as the cooler, Insurance said they can't help me. - they Lost my weight ticket. (Those of you in the service know how detrimental that is in a Didi/PPM -- despite them claiming they do military moves all the time) - Failed to put together some of the furniture they disassembled. - One of them also clearly cut his hand. Because he Left blood on my floor and on my couch. (I wish I had gotten photos before cleaning) I was going to just keep moving forward and let bygones be bygones. I waited several months to hear back from the insurance. As I waited, I watched dozens of moving company use this road. Thus, I couldn't keep quiet. I feel swindled. Why does every other company feel fine using this road? But I have to pay an additional 550$? Cheers. Read More

Danny S.

Oak Park, CA

2020-03-26

Short version: take your money elsewhere. I was swindled out of an additional ~1000$, they lost sentimental items of mine, and lost my final weight ticket (I'm in the Army). They refused to use a highly frequented road. Left blood on my couch and floor. Etc Attached are photos of 18 wheelers in front of my building and on the roads they said they couldn't fit and would need to charge me more to change trucks. ALSO I see they are trying to discredit reviews from others by saying they didn't do business with them. My real name is Daniel Steele and I would gladly provide email proof of our business interactions. ---- The full details as follows: I am an active duty military member who was moving his family to N.C. To preface, I have moved to the heart of San Francisco and Los Angeles. So I have experienced some hectic moving environments. Moving my family to the south with spacious streets, far less dense populations, and larger rooms -- I figured this would be my easiest move ever. Sadly, this was my worst moving experience yet. After reading many reviews, I had a general trust for 24/7. I expected to spend a little extra when they came to pick up my stuff and put it on the truck. They asked for an additional ~400$. I didn't really sweat it at the time. I expected it from reviews. But then they got to N.C. and let me know id now be paying an additional 550$. Bringing my total move up to ~4K dollars. Why this fee? Well the First Women I spoke to (Ann from Leo United the company 24/7 partners with) said it wasn't safe for the truck to come down the road by my home. They needed to rent a smaller one to drive into the complex. I stated that I'd seen several trucks use that road or simply drive into the complex. In fact, my apartment complex Explicitly told me to use it. So, I wished to inquire further. She didn't even entertain the idea and threatened to change my delivery date if I didn't comply now. I was shocked with the hostility... so I asked to speak to a manager and she blatantly said "no." Never, in all my years, have I even asked to speak to a manager and then I receive that reply? She stuttered and realized that wasn't a good reply after I repeated "no..?" back to her and she then said, "they actually aren't available." Later that evening Elizabeth from 24/7 called back on her behalf. She was/is great. I can't complain about her; she's clearly a lovely woman. She then claimed that instead it is now just illegal for them to use this road and I realized there was no winning and they have my personal goods. Plus, this nicer tone made it a slightly easier pill to swallow. So, I knew I was going to take the financial hit if I ever wanted to see my couch again... (550$ is a significant portion of my paycheck though). In the end: - the truck drivers lost some of my items. Most importantly a cooler that my wife got me for Christmas that I had yet to get to use. - because I signed not realizing I was missing items such as the cooler, Insurance said they can't help me. - they Lost my weight ticket. (Those of you in the service know how detrimental that is in a Didi/PPM -- despite them claiming they do military moves all the time) - Failed to put together some of the furniture they disassembled. - One of them also clearly cut his hand. Because he Left blood on my floor and on my couch. (I wish I had gotten photos before cleaning) I was going to just keep moving forward and let bygones be bygones. I waited several months to hear back from the insurance. As I waited, I watched dozens of moving company use this road. Thus, I couldn't keep quiet. I feel swindled. Why does every other company feel fine using this road? But I have to pay an additional 550$? Cheers. Read More

Danny S.

Oak Park, CA

2020-03-26

Short version: take your money elsewhere. I was swindled out of an additional ~1000$, they lost sentimental items of mine, and lost my final weight ticket (I'm in the Army). They refused to use a highly frequented road. Left blood on my couch and floor. Etc Attached are photos of 18 wheelers in front of my building and on the roads they said they couldn't fit and would need to charge me more to change trucks. ALSO I see they are trying to discredit reviews from others by saying they didn't do business with them. My real name is Daniel Steele and I would gladly provide email proof of our business interactions. ---- The full details as follows: I am an active duty military member who was moving his family to N.C. To preface, I have moved to the heart of San Francisco and Los Angeles. So I have experienced some hectic moving environments. Moving my family to the south with spacious streets, far less dense populations, and larger rooms -- I figured this would be my easiest move ever. Sadly, this was my worst moving experience yet. After reading many reviews, I had a general trust for 24/7. I expected to spend a little extra when they came to pick up my stuff and put it on the truck. They asked for an additional ~400$. I didn't really sweat it at the time. I expected it from reviews. But then they got to N.C. and let me know id now be paying an additional 550$. Bringing my total move up to ~4K dollars. Why this fee? Well the First Women I spoke to (Ann from Leo United the company 24/7 partners with) said it wasn't safe for the truck to come down the road by my home. They needed to rent a smaller one to drive into the complex. I stated that I'd seen several trucks use that road or simply drive into the complex. In fact, my apartment complex Explicitly told me to use it. So, I wished to inquire further. She didn't even entertain the idea and threatened to change my delivery date if I didn't comply now. I was shocked with the hostility... so I asked to speak to a manager and she blatantly said "no." Never, in all my years, have I even asked to speak to a manager and then I receive that reply? She stuttered and realized that wasn't a good reply after I repeated "no..?" back to her and she then said, "they actually aren't available." Later that evening Elizabeth from 24/7 called back on her behalf. She was/is great. I can't complain about her; she's clearly a lovely woman. She then claimed that instead it is now just illegal for them to use this road and I realized there was no winning and they have my personal goods. Plus, this nicer tone made it a slightly easier pill to swallow. So, I knew I was going to take the financial hit if I ever wanted to see my couch again... (550$ is a significant portion of my paycheck though). In the end: - the truck drivers lost some of my items. Most importantly a cooler that my wife got me for Christmas that I had yet to get to use. - because I signed not realizing I was missing items such as the cooler, Insurance said they can't help me. - they Lost my weight ticket. (Those of you in the service know how detrimental that is in a Didi/PPM -- despite them claiming they do military moves all the time) - Failed to put together some of the furniture they disassembled. - One of them also clearly cut his hand. Because he Left blood on my floor and on my couch. (I wish I had gotten photos before cleaning) I was going to just keep moving forward and let bygones be bygones. I waited several months to hear back from the insurance. As I waited, I watched dozens of moving company use this road. Thus, I couldn't keep quiet. I feel swindled. Why does every other company feel fine using this road? But I have to pay an additional 550$? Cheers. Read More

Danny S.

Oak Park, CA

2020-03-26

Short version: take your money elsewhere. I was swindled out of an additional ~1000$, they lost sentimental items of mine, and lost my final weight ticket (I'm in the Army). They refused to use a highly frequented road. Left blood on my couch and floor. Etc Attached are photos of 18 wheelers in front of my building and on the roads they said they couldn't fit and would need to charge me more to change trucks. ALSO I see they are trying to discredit reviews from others by saying they didn't do business with them. My real name is Daniel Steele and I would gladly provide email proof of our business interactions. ---- The full details as follows: I am an active duty military member who was moving his family to N.C. To preface, I have moved to the heart of San Francisco and Los Angeles. So I have experienced some hectic moving environments. Moving my family to the south with spacious streets, far less dense populations, and larger rooms -- I figured this would be my easiest move ever. Sadly, this was my worst moving experience yet. After reading many reviews, I had a general trust for 24/7. I expected to spend a little extra when they came to pick up my stuff and put it on the truck. They asked for an additional ~400$. I didn't really sweat it at the time. I expected it from reviews. But then they got to N.C. and let me know id now be paying an additional 550$. Bringing my total move up to ~4K dollars. Why this fee? Well the First Women I spoke to (Ann from Leo United the company 24/7 partners with) said it wasn't safe for the truck to come down the road by my home. They needed to rent a smaller one to drive into the complex. I stated that I'd seen several trucks use that road or simply drive into the complex. In fact, my apartment complex Explicitly told me to use it. So, I wished to inquire further. She didn't even entertain the idea and threatened to change my delivery date if I didn't comply now. I was shocked with the hostility... so I asked to speak to a manager and she blatantly said "no." Never, in all my years, have I even asked to speak to a manager and then I receive that reply? She stuttered and realized that wasn't a good reply after I repeated "no..?" back to her and she then said, "they actually aren't available." Later that evening Elizabeth from 24/7 called back on her behalf. She was/is great. I can't complain about her; she's clearly a lovely woman. She then claimed that instead it is now just illegal for them to use this road and I realized there was no winning and they have my personal goods. Plus, this nicer tone made it a slightly easier pill to swallow. So, I knew I was going to take the financial hit if I ever wanted to see my couch again... (550$ is a significant portion of my paycheck though). In the end: - the truck drivers lost some of my items. Most importantly a cooler that my wife got me for Christmas that I had yet to get to use. - because I signed not realizing I was missing items such as the cooler, Insurance said they can't help me. - they Lost my weight ticket. (Those of you in the service know how detrimental that is in a Didi/PPM -- despite them claiming they do military moves all the time) - Failed to put together some of the furniture they disassembled. - One of them also clearly cut his hand. Because he Left blood on my floor and on my couch. (I wish I had gotten photos before cleaning) I was going to just keep moving forward and let bygones be bygones. I waited several months to hear back from the insurance. As I waited, I watched dozens of moving company use this road. Thus, I couldn't keep quiet. I feel swindled. Why does every other company feel fine using this road? But I have to pay an additional 550$? Cheers. Read More

Chris K.

Los Angeles, CA

2019-07-18

Warning! Do not use these people. They have only been in business a year, and destroyed most of my things. I have moved five times, and of course there are always little problems, but this company is by far the worst I have had. They left my stuff in a warehouse, where it was left in water and damaged. All my electronics are ruined, hundreds of dollars in books, and worst of all... my 4000 dollar tempurpedic mattress has mold damage. It was bad from the start, they showed up two days late, and did not have enough protective blankets for my furniture because a previous move took priority (a bigger house/more money). Despite starting five hours late, they came back the next morning and still didnt bring more blankets! Needless to say, everything they didn't protect, was ruined. Oh and they lost the hardware to reassemble my kitchen table. When it was delivered, it wasn't even a 24/7 crew, despite me asking five or six times if they would have full custody of my goods. Liars and frauds. Customer service was nice, otherwise it would be zero stars... but who cares when your stuff is ruined. Read More

Chris K.

Los Angeles, CA

2019-07-18

Warning! Do not use these people. They have only been in business a year, and destroyed most of my things. I have moved five times, and of course there are always little problems, but this company is by far the worst I have had. They left my stuff in a warehouse, where it was left in water and damaged. All my electronics are ruined, hundreds of dollars in books, and worst of all... my 4000 dollar tempurpedic mattress has mold damage. It was bad from the start, they showed up two days late, and did not have enough protective blankets for my furniture because a previous move took priority (a bigger house/more money). Despite starting five hours late, they came back the next morning and still didnt bring more blankets! Needless to say, everything they didn't protect, was ruined. Oh and they lost the hardware to reassemble my kitchen table. When it was delivered, it wasn't even a 24/7 crew, despite me asking five or six times if they would have full custody of my goods. Liars and frauds. Customer service was nice, otherwise it would be zero stars... but who cares when your stuff is ruined. Read More

Chris K.

Los Angeles, CA

2019-07-18

Warning! Do not use these people. They have only been in business a year, and destroyed most of my things. I have moved five times, and of course there are always little problems, but this company is by far the worst I have had. They left my stuff in a warehouse, where it was left in water and damaged. All my electronics are ruined, hundreds of dollars in books, and worst of all... my 4000 dollar tempurpedic mattress has mold damage. It was bad from the start, they showed up two days late, and did not have enough protective blankets for my furniture because a previous move took priority (a bigger house/more money). Despite starting five hours late, they came back the next morning and still didnt bring more blankets! Needless to say, everything they didn't protect, was ruined. Oh and they lost the hardware to reassemble my kitchen table. When it was delivered, it wasn't even a 24/7 crew, despite me asking five or six times if they would have full custody of my goods. Liars and frauds. Customer service was nice, otherwise it would be zero stars... but who cares when your stuff is ruined. Read More

Chris K.

Los Angeles, CA

2019-07-18

Warning! Do not use these people. They have only been in business a year, and destroyed most of my things. I have moved five times, and of course there are always little problems, but this company is by far the worst I have had. They left my stuff in a warehouse, where it was left in water and damaged. All my electronics are ruined, hundreds of dollars in books, and worst of all... my 4000 dollar tempurpedic mattress has mold damage. It was bad from the start, they showed up two days late, and did not have enough protective blankets for my furniture because a previous move took priority (a bigger house/more money). Despite starting five hours late, they came back the next morning and still didnt bring more blankets! Needless to say, everything they didn't protect, was ruined. Oh and they lost the hardware to reassemble my kitchen table. When it was delivered, it wasn't even a 24/7 crew, despite me asking five or six times if they would have full custody of my goods. Liars and frauds. Customer service was nice, otherwise it would be zero stars... but who cares when your stuff is ruined. Read More

Pipchenko A.

Hallandale Beach, FL

2019-06-09

Great company. Loved everything about them! My sales rep gave me an honest quote and my price went up only in packing materials which was worth every $ spent. The movers who came to pack my belongings were very friendly and worked extremely hard. Never seen anything like that before, and I moved like 5 times already. To deliver my stuff to Arizona didn't take long either. On the other end a semi driver was a little grumpy but all I cared is my stuff being delivered in one piece and put together, which he did. Very grateful to 24/7 Logistic Services and will recommend them to anyone who needs a help and peace of mind. Read More

Pipchenko A.

Hallandale Beach, FL

2019-06-09

Great company. Loved everything about them! My sales rep gave me an honest quote and my price went up only in packing materials which was worth every $ spent. The movers who came to pack my belongings were very friendly and worked extremely hard. Never seen anything like that before, and I moved like 5 times already. To deliver my stuff to Arizona didn't take long either. On the other end a semi driver was a little grumpy but all I cared is my stuff being delivered in one piece and put together, which he did. Very grateful to 24/7 Logistic Services and will recommend them to anyone who needs a help and peace of mind. Read More

Z. Jones

2019-06-08

BEWARE OF FEES! Edward called me to sell the services of 24/7 Logistics. He was very convincing, he even sent me the company's BBB rating. But what really convinced me to go with their services is the price match the company offers. Edward asked me for my address. I gave him my address and apt number, which indicated I lived on the 5th floor. So he asked if my building had an elevator. I informed him that my current building and the building I'm moving to has an elevator. Then Edward and I went room by room on the phone so that he can take the inventory of what I needed moved. Edward stayed on the phone with me until I received the estimate and paid the required upfront amount. My estimate did included an "elevator on pickup" fee which was not a problem. The only thing I didn't like at this point was that I had to pay a huge fee in order to pay by credit card online. But I was more comfortable paying online than giving out my credit card number over the phone. PRO: The movers were on time, worked expeditiously and were careful when taking apart my furniture which is why I gave 2 stars. CON: AFTER the movers put all my furniture onto the truck I was informed about a "long walk" fee Edward "forgot" to include in my original estimate. I was taken aback but I didn't get irate. Fast forward: I called to find out which day my furniture was going to be delivered, I spoke to a representative from the company, I believe her name is Elizabeth. She informed me of my balance, which was the same amount on the invoice that the movers who picked up my furniture left me. She instructed me to have a cashiers check or money order at the time of delivery and gave me my delivery date, which ended up being rescheduled. During the rescheduling she gave the balance due AGAIN. DAY OF DELIVERY: When the moving truck arrived one of the movers presented a bill to me with TWO extra fees; an "elevator pick up" fee and "long walk" fee. I became irritated at that point. I showed him my invoice and informed him that Elizabeth confirmed the balance TWICE. He informed me that the fees were left out of the invoice and that they cannot deliver my furniture if I don't pay the fees. I called Elizabeth to straighten out this mess. She told me the same thing the mover stated and wasn't even apologetic that THEY 'forgot' to add the fees. She went as far as asking me why I didn't know the fees were not added like I'm in the moving business and was suppose to know about all the fees their company charges. And to top it all off my furniture was damaged and my box spring was dirty, even though I brought a protective cover from home depot and covered it. I would never use this company again nor recommend them to anyone. I get an estimate is just that and would expect a different amount if I neglected to give the company the correct amount of furniture. But the fees that THEY forgot was not my fault and should have been waived since THEY forgot them and the misquote was not on my part, especially since I already had the money order. Read More

Z. Jones

2019-06-08

BEWARE OF FEES! Edward called me to sell the services of 24/7 Logistics. He was very convincing, he even sent me the company's BBB rating. But what really convinced me to go with their services is the price match the company offers. Edward asked me for my address. I gave him my address and apt number, which indicated I lived on the 5th floor. So he asked if my building had an elevator. I informed him that my current building and the building I'm moving to has an elevator. Then Edward and I went room by room on the phone so that he can take the inventory of what I needed moved. Edward stayed on the phone with me until I received the estimate and paid the required upfront amount. My estimate did included an "elevator on pickup" fee which was not a problem. The only thing I didn't like at this point was that I had to pay a huge fee in order to pay by credit card online. But I was more comfortable paying online than giving out my credit card number over the phone. PRO: The movers were on time, worked expeditiously and were careful when taking apart my furniture which is why I gave 2 stars. CON: AFTER the movers put all my furniture onto the truck I was informed about a "long walk" fee Edward "forgot" to include in my original estimate. I was taken aback but I didn't get irate. Fast forward: I called to find out which day my furniture was going to be delivered, I spoke to a representative from the company, I believe her name is Elizabeth. She informed me of my balance, which was the same amount on the invoice that the movers who picked up my furniture left me. She instructed me to have a cashiers check or money order at the time of delivery and gave me my delivery date, which ended up being rescheduled. During the rescheduling she gave the balance due AGAIN. DAY OF DELIVERY: When the moving truck arrived one of the movers presented a bill to me with TWO extra fees; an "elevator pick up" fee and "long walk" fee. I became irritated at that point. I showed him my invoice and informed him that Elizabeth confirmed the balance TWICE. He informed me that the fees were left out of the invoice and that they cannot deliver my furniture if I don't pay the fees. I called Elizabeth to straighten out this mess. She told me the same thing the mover stated and wasn't even apologetic that THEY 'forgot' to add the fees. She went as far as asking me why I didn't know the fees were not added like I'm in the moving business and was suppose to know about all the fees their company charges. And to top it all off my furniture was damaged and my box spring was dirty, even though I brought a protective cover from home depot and covered it. I would never use this company again nor recommend them to anyone. I get an estimate is just that and would expect a different amount if I neglected to give the company the correct amount of furniture. But the fees that THEY forgot was not my fault and should have been waived since THEY forgot them and the misquote was not on my part, especially since I already had the money order. Read More

Z. Jones

2019-06-08

BEWARE OF FEES! Edward called me to sell the services of 24/7 Logistics. He was very convincing, he even sent me the company's BBB rating. But what really convinced me to go with their services is the price match the company offers. Edward asked me for my address. I gave him my address and apt number, which indicated I lived on the 5th floor. So he asked if my building had an elevator. I informed him that my current building and the building I'm moving to has an elevator. Then Edward and I went room by room on the phone so that he can take the inventory of what I needed moved. Edward stayed on the phone with me until I received the estimate and paid the required upfront amount. My estimate did included an "elevator on pickup" fee which was not a problem. The only thing I didn't like at this point was that I had to pay a huge fee in order to pay by credit card online. But I was more comfortable paying online than giving out my credit card number over the phone. PRO: The movers were on time, worked expeditiously and were careful when taking apart my furniture which is why I gave 2 stars. CON: AFTER the movers put all my furniture onto the truck I was informed about a "long walk" fee Edward "forgot" to include in my original estimate. I was taken aback but I didn't get irate. Fast forward: I called to find out which day my furniture was going to be delivered, I spoke to a representative from the company, I believe her name is Elizabeth. She informed me of my balance, which was the same amount on the invoice that the movers who picked up my furniture left me. She instructed me to have a cashiers check or money order at the time of delivery and gave me my delivery date, which ended up being rescheduled. During the rescheduling she gave the balance due AGAIN. DAY OF DELIVERY: When the moving truck arrived one of the movers presented a bill to me with TWO extra fees; an "elevator pick up" fee and "long walk" fee. I became irritated at that point. I showed him my invoice and informed him that Elizabeth confirmed the balance TWICE. He informed me that the fees were left out of the invoice and that they cannot deliver my furniture if I don't pay the fees. I called Elizabeth to straighten out this mess. She told me the same thing the mover stated and wasn't even apologetic that THEY 'forgot' to add the fees. She went as far as asking me why I didn't know the fees were not added like I'm in the moving business and was suppose to know about all the fees their company charges. And to top it all off my furniture was damaged and my box spring was dirty, even though I brought a protective cover from home depot and covered it. I would never use this company again nor recommend them to anyone. I get an estimate is just that and would expect a different amount if I neglected to give the company the correct amount of furniture. But the fees that THEY forgot was not my fault and should have been waived since THEY forgot them and the misquote was not on my part, especially since I already had the money order. Read More

Z. Jones

2019-06-08

BEWARE OF FEES! Edward called me to sell the services of 24/7 Logistics. He was very convincing, he even sent me the company's BBB rating. But what really convinced me to go with their services is the price match the company offers. Edward asked me for my address. I gave him my address and apt number, which indicated I lived on the 5th floor. So he asked if my building had an elevator. I informed him that my current building and the building I'm moving to has an elevator. Then Edward and I went room by room on the phone so that he can take the inventory of what I needed moved. Edward stayed on the phone with me until I received the estimate and paid the required upfront amount. My estimate did included an "elevator on pickup" fee which was not a problem. The only thing I didn't like at this point was that I had to pay a huge fee in order to pay by credit card online. But I was more comfortable paying online than giving out my credit card number over the phone. PRO: The movers were on time, worked expeditiously and were careful when taking apart my furniture which is why I gave 2 stars. CON: AFTER the movers put all my furniture onto the truck I was informed about a "long walk" fee Edward "forgot" to include in my original estimate. I was taken aback but I didn't get irate. Fast forward: I called to find out which day my furniture was going to be delivered, I spoke to a representative from the company, I believe her name is Elizabeth. She informed me of my balance, which was the same amount on the invoice that the movers who picked up my furniture left me. She instructed me to have a cashiers check or money order at the time of delivery and gave me my delivery date, which ended up being rescheduled. During the rescheduling she gave the balance due AGAIN. DAY OF DELIVERY: When the moving truck arrived one of the movers presented a bill to me with TWO extra fees; an "elevator pick up" fee and "long walk" fee. I became irritated at that point. I showed him my invoice and informed him that Elizabeth confirmed the balance TWICE. He informed me that the fees were left out of the invoice and that they cannot deliver my furniture if I don't pay the fees. I called Elizabeth to straighten out this mess. She told me the same thing the mover stated and wasn't even apologetic that THEY 'forgot' to add the fees. She went as far as asking me why I didn't know the fees were not added like I'm in the moving business and was suppose to know about all the fees their company charges. And to top it all off my furniture was damaged and my box spring was dirty, even though I brought a protective cover from home depot and covered it. I would never use this company again nor recommend them to anyone. I get an estimate is just that and would expect a different amount if I neglected to give the company the correct amount of furniture. But the fees that THEY forgot was not my fault and should have been waived since THEY forgot them and the misquote was not on my part, especially since I already had the money order. Read More

Z. Jones

2019-06-08

BEWARE OF FEES! Edward called me to sell the services of 24/7 Logistics. He was very convincing, he even sent me the company's BBB rating. But what really convinced me to go with their services is the price match the company offers. Edward asked me for my address. I gave him my address and apt number, which indicated I lived on the 5th floor. So he asked if my building had an elevator. I informed him that my current building and the building I'm moving to has an elevator. Then Edward and I went room by room on the phone so that he can take the inventory of what I needed moved. Edward stayed on the phone with me until I received the estimate and paid the required upfront amount. My estimate did included an "elevator on pickup" fee which was not a problem. The only thing I didn't like at this point was that I had to pay a huge fee in order to pay by credit card online. But I was more comfortable paying online than giving out my credit card number over the phone. PRO: The movers were on time, worked expeditiously and were careful when taking apart my furniture which is why I gave 2 stars. CON: AFTER the movers put all my furniture onto the truck I was informed about a "long walk" fee Edward "forgot" to include in my original estimate. I was taken aback but I didn't get irate. Fast forward: I called to find out which day my furniture was going to be delivered, I spoke to a representative from the company, I believe her name is Elizabeth. She informed me of my balance, which was the same amount on the invoice that the movers who picked up my furniture left me. She instructed me to have a cashiers check or money order at the time of delivery and gave me my delivery date, which ended up being rescheduled. During the rescheduling she gave the balance due AGAIN. DAY OF DELIVERY: When the moving truck arrived one of the movers presented a bill to me with TWO extra fees; an "elevator pick up" fee and "long walk" fee. I became irritated at that point. I showed him my invoice and informed him that Elizabeth confirmed the balance TWICE. He informed me that the fees were left out of the invoice and that they cannot deliver my furniture if I don't pay the fees. I called Elizabeth to straighten out this mess. She told me the same thing the mover stated and wasn't even apologetic that THEY 'forgot' to add the fees. She went as far as asking me why I didn't know the fees were not added like I'm in the moving business and was suppose to know about all the fees their company charges. And to top it all off my furniture was damaged and my box spring was dirty, even though I brought a protective cover from home depot and covered it. I would never use this company again nor recommend them to anyone. I get an estimate is just that and would expect a different amount if I neglected to give the company the correct amount of furniture. But the fees that THEY forgot was not my fault and should have been waived since THEY forgot them and the misquote was not on my part, especially since I already had the money order. Read More

Z. Jones

2019-06-08

BEWARE OF FEES! Edward called me to sell the services of 24/7 Logistics. He was very convincing, he even sent me the company's BBB rating. But what really convinced me to go with their services is the price match the company offers. Edward asked me for my address. I gave him my address and apt number, which indicated I lived on the 5th floor. So he asked if my building had an elevator. I informed him that my current building and the building I'm moving to has an elevator. Then Edward and I went room by room on the phone so that he can take the inventory of what I needed moved. Edward stayed on the phone with me until I received the estimate and paid the required upfront amount. My estimate did included an "elevator on pickup" fee which was not a problem. The only thing I didn't like at this point was that I had to pay a huge fee in order to pay by credit card online. But I was more comfortable paying online than giving out my credit card number over the phone. PRO: The movers were on time, worked expeditiously and were careful when taking apart my furniture which is why I gave 2 stars. CON: AFTER the movers put all my furniture onto the truck I was informed about a "long walk" fee Edward "forgot" to include in my original estimate. I was taken aback but I didn't get irate. Fast forward: I called to find out which day my furniture was going to be delivered, I spoke to a representative from the company, I believe her name is Elizabeth. She informed me of my balance, which was the same amount on the invoice that the movers who picked up my furniture left me. She instructed me to have a cashiers check or money order at the time of delivery and gave me my delivery date, which ended up being rescheduled. During the rescheduling she gave the balance due AGAIN. DAY OF DELIVERY: When the moving truck arrived one of the movers presented a bill to me with TWO extra fees; an "elevator pick up" fee and "long walk" fee. I became irritated at that point. I showed him my invoice and informed him that Elizabeth confirmed the balance TWICE. He informed me that the fees were left out of the invoice and that they cannot deliver my furniture if I don't pay the fees. I called Elizabeth to straighten out this mess. She told me the same thing the mover stated and wasn't even apologetic that THEY 'forgot' to add the fees. She went as far as asking me why I didn't know the fees were not added like I'm in the moving business and was suppose to know about all the fees their company charges. And to top it all off my furniture was damaged and my box spring was dirty, even though I brought a protective cover from home depot and covered it. I would never use this company again nor recommend them to anyone. I get an estimate is just that and would expect a different amount if I neglected to give the company the correct amount of furniture. But the fees that THEY forgot was not my fault and should have been waived since THEY forgot them and the misquote was not on my part, especially since I already had the money order. Read More

Z. Jones

2019-06-08

BEWARE OF FEES! Edward called me to sell the services of 24/7 Logistics. He was very convincing, he even sent me the company's BBB rating. But what really convinced me to go with their services is the price match the company offers. Edward asked me for my address. I gave him my address and apt number, which indicated I lived on the 5th floor. So he asked if my building had an elevator. I informed him that my current building and the building I'm moving to has an elevator. Then Edward and I went room by room on the phone so that he can take the inventory of what I needed moved. Edward stayed on the phone with me until I received the estimate and paid the required upfront amount. My estimate did included an "elevator on pickup" fee which was not a problem. The only thing I didn't like at this point was that I had to pay a huge fee in order to pay by credit card online. But I was more comfortable paying online than giving out my credit card number over the phone. PRO: The movers were on time, worked expeditiously and were careful when taking apart my furniture which is why I gave 2 stars. CON: AFTER the movers put all my furniture onto the truck I was informed about a "long walk" fee Edward "forgot" to include in my original estimate. I was taken aback but I didn't get irate. Fast forward: I called to find out which day my furniture was going to be delivered, I spoke to a representative from the company, I believe her name is Elizabeth. She informed me of my balance, which was the same amount on the invoice that the movers who picked up my furniture left me. She instructed me to have a cashiers check or money order at the time of delivery and gave me my delivery date, which ended up being rescheduled. During the rescheduling she gave the balance due AGAIN. DAY OF DELIVERY: When the moving truck arrived one of the movers presented a bill to me with TWO extra fees; an "elevator pick up" fee and "long walk" fee. I became irritated at that point. I showed him my invoice and informed him that Elizabeth confirmed the balance TWICE. He informed me that the fees were left out of the invoice and that they cannot deliver my furniture if I don't pay the fees. I called Elizabeth to straighten out this mess. She told me the same thing the mover stated and wasn't even apologetic that THEY 'forgot' to add the fees. She went as far as asking me why I didn't know the fees were not added like I'm in the moving business and was suppose to know about all the fees their company charges. And to top it all off my furniture was damaged and my box spring was dirty, even though I brought a protective cover from home depot and covered it. I would never use this company again nor recommend them to anyone. I get an estimate is just that and would expect a different amount if I neglected to give the company the correct amount of furniture. But the fees that THEY forgot was not my fault and should have been waived since THEY forgot them and the misquote was not on my part, especially since I already had the money order. Read More

Z. Jones

2019-06-08

BEWARE OF FEES! Edward called me to sell the services of 24/7 Logistics. He was very convincing, he even sent me the company's BBB rating. But what really convinced me to go with their services is the price match the company offers. Edward asked me for my address. I gave him my address and apt number, which indicated I lived on the 5th floor. So he asked if my building had an elevator. I informed him that my current building and the building I'm moving to has an elevator. Then Edward and I went room by room on the phone so that he can take the inventory of what I needed moved. Edward stayed on the phone with me until I received the estimate and paid the required upfront amount. My estimate did included an "elevator on pickup" fee which was not a problem. The only thing I didn't like at this point was that I had to pay a huge fee in order to pay by credit card online. But I was more comfortable paying online than giving out my credit card number over the phone. PRO: The movers were on time, worked expeditiously and were careful when taking apart my furniture which is why I gave 2 stars. CON: AFTER the movers put all my furniture onto the truck I was informed about a "long walk" fee Edward "forgot" to include in my original estimate. I was taken aback but I didn't get irate. Fast forward: I called to find out which day my furniture was going to be delivered, I spoke to a representative from the company, I believe her name is Elizabeth. She informed me of my balance, which was the same amount on the invoice that the movers who picked up my furniture left me. She instructed me to have a cashiers check or money order at the time of delivery and gave me my delivery date, which ended up being rescheduled. During the rescheduling she gave the balance due AGAIN. DAY OF DELIVERY: When the moving truck arrived one of the movers presented a bill to me with TWO extra fees; an "elevator pick up" fee and "long walk" fee. I became irritated at that point. I showed him my invoice and informed him that Elizabeth confirmed the balance TWICE. He informed me that the fees were left out of the invoice and that they cannot deliver my furniture if I don't pay the fees. I called Elizabeth to straighten out this mess. She told me the same thing the mover stated and wasn't even apologetic that THEY 'forgot' to add the fees. She went as far as asking me why I didn't know the fees were not added like I'm in the moving business and was suppose to know about all the fees their company charges. And to top it all off my furniture was damaged and my box spring was dirty, even though I brought a protective cover from home depot and covered it. I would never use this company again nor recommend them to anyone. I get an estimate is just that and would expect a different amount if I neglected to give the company the correct amount of furniture. But the fees that THEY forgot was not my fault and should have been waived since THEY forgot them and the misquote was not on my part, especially since I already had the money order. Read More

Z. Jones

2019-06-08

BEWARE OF FEES! Edward called me to sell the services of 24/7 Logistics. He was very convincing, he even sent me the company's BBB rating. But what really convinced me to go with their services is the price match the company offers. Edward asked me for my address. I gave him my address and apt number, which indicated I lived on the 5th floor. So he asked if my building had an elevator. I informed him that my current building and the building I'm moving to has an elevator. Then Edward and I went room by room on the phone so that he can take the inventory of what I needed moved. Edward stayed on the phone with me until I received the estimate and paid the required upfront amount. My estimate did included an "elevator on pickup" fee which was not a problem. The only thing I didn't like at this point was that I had to pay a huge fee in order to pay by credit card online. But I was more comfortable paying online than giving out my credit card number over the phone. PRO: The movers were on time, worked expeditiously and were careful when taking apart my furniture which is why I gave 2 stars. CON: AFTER the movers put all my furniture onto the truck I was informed about a "long walk" fee Edward "forgot" to include in my original estimate. I was taken aback but I didn't get irate. Fast forward: I called to find out which day my furniture was going to be delivered, I spoke to a representative from the company, I believe her name is Elizabeth. She informed me of my balance, which was the same amount on the invoice that the movers who picked up my furniture left me. She instructed me to have a cashiers check or money order at the time of delivery and gave me my delivery date, which ended up being rescheduled. During the rescheduling she gave the balance due AGAIN. DAY OF DELIVERY: When the moving truck arrived one of the movers presented a bill to me with TWO extra fees; an "elevator pick up" fee and "long walk" fee. I became irritated at that point. I showed him my invoice and informed him that Elizabeth confirmed the balance TWICE. He informed me that the fees were left out of the invoice and that they cannot deliver my furniture if I don't pay the fees. I called Elizabeth to straighten out this mess. She told me the same thing the mover stated and wasn't even apologetic that THEY 'forgot' to add the fees. She went as far as asking me why I didn't know the fees were not added like I'm in the moving business and was suppose to know about all the fees their company charges. And to top it all off my furniture was damaged and my box spring was dirty, even though I brought a protective cover from home depot and covered it. I would never use this company again nor recommend them to anyone. I get an estimate is just that and would expect a different amount if I neglected to give the company the correct amount of furniture. But the fees that THEY forgot was not my fault and should have been waived since THEY forgot them and the misquote was not on my part, especially since I already had the money order. Read More

Daniel G.

Central LA, Los Angeles, CA

2019-04-20

I had to move in California from Washington in a really short time period because of work circumstances. Therefore , I was looking for a moving company in a last moment . It was very difficult to find someone available, but finally I found Logistic 24/7 services. Their office clearly explained all features and conditions of interstate moving, and on the next day I met Sergei and his team at my house. These guys professionally did their work. They packed all my heavy and antique furniture that I was worrying about. Moreover , they did their work fantastically fast so I had a plenty of time to prepare myself for traveling in Los Angeles. I highly recommend this company if you looking for a professional services and fair prices. Read More

Ruth L.

Cape Coral, FL

2019-03-13

This company was paid to pick up, wrap and deliver all items from my condo in Virginia Beach. Delivery on Thanksgiving Day, no alternative unless wishing to pay $400.00 more. Packing? was atrocious, thrown in cartons with a piece of paper. Lots of items missing!!!!! Never ever use this company, a complete rip off, try speaking to someone on the phone who is not offensive, confrontational or cooperative. The pits, should not even get one star Zero 10. Bill of lading after 2 weeks waiting for my 5 drawer dresser!! only said large or small cartons. 2 Bedroom lamps, 2 Porcelain oriental faces $175.00 each, tons of clothing, shoes, cowboy boots, too numerous to mention, needless to say have spent lots of money re buying stuff missing!! Minus 10! Read More

Ruth L.

Cape Coral, FL

2019-03-13

This company was paid to pick up, wrap and deliver all items from my condo in Virginia Beach. Delivery on Thanksgiving Day, no alternative unless wishing to pay $400.00 more. Packing? was atrocious, thrown in cartons with a piece of paper. Lots of items missing!!!!! Never ever use this company, a complete rip off, try speaking to someone on the phone who is not offensive, confrontational or cooperative. The pits, should not even get one star Zero 10. Bill of lading after 2 weeks waiting for my 5 drawer dresser!! only said large or small cartons. 2 Bedroom lamps, 2 Porcelain oriental faces $175.00 each, tons of clothing, shoes, cowboy boots, too numerous to mention, needless to say have spent lots of money re buying stuff missing!! Minus 10! Read More

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