1ST CLASS MOVING STORAGE INC
Reviews 326 | Images 9
4.70
2149 Viscount Row, Orlando, FL 32809
Moving Services:Local Movers, Long Distance Movers, Office Movers, Commercial Relocation
1ST CLASS MOVING STORAGE INC Moving Stories
Sally Yasenka
2023-02-22
Moving men were excellent! Fast & extremely careful. I recommend them to all my clients. Read More
Caroline Hughes
2022-02-09
I would not recommend this company at all!
We have used 1st class several times previously and have recommended them to friends who have used them too.
This time they couldn’t disassemble a solid oak bed frame as they stated they did not have all their tools, they took it outside and said they would manage, and told me all was okay.
Once the move was complete they accepted a cash tip and left. When I started making the bed I found they had literally balanced the frame together, it was completely broken!
I contacted the office, they sent someone to repair the break, which is okay but still clearly visible.
The following day I received an email telling me one of this latest crew remembered it being broken before, this is a complete lie, it was not broken before, and had it been broken previously it was their crew that would’ve done so, furthermore had this been the case, 2 of the crews neglected to tell me!
Things get broken, be up front, don’t hide it and accept a tip, and don’t be insulting and lie in a follow up email and make it worse!!! Read More
Caroline Hughes
2022-02-09
I would not recommend this company at all!
We have used 1st class several times previously and have recommended them to friends who have used them too.
This time they couldn’t disassemble a solid oak bed frame as they stated they did not have all their tools, they took it outside and said they would manage, and told me all was okay.
Once the move was complete they accepted a cash tip and left. When I started making the bed I found they had literally balanced the frame together, it was completely broken!
I contacted the office, they sent someone to repair the break, which is okay but still clearly visible.
The following day I received an email telling me one of this latest crew remembered it being broken before, this is a complete lie, it was not broken before, and had it been broken previously it was their crew that would’ve done so, furthermore had this been the case, 2 of the crews neglected to tell me!
Things get broken, be up front, don’t hide it and accept a tip, and don’t be insulting and lie in a follow up email and make it worse!!! Read More
Mary K.
2017-01-31
The crew arrived on time, and packing appeared to be going well. Our items had to be stored for 30 days until our Ohio home was ready. After items were delivered and when unpacking, I found several items damaged or completely destroyed. I submitted a claim for three broken lamps and a broken chair leg. Many of our wooden furniture pieces were scratched or had gouges. Several family heirloom pieces were damaged. We have moved several times and have never had this type of damage. Before this move, I have never had to make a claim of any sort with a mover. All I have received are excuses and more excuses. I supplied photos of the lamps showing the damage.....and described with photos other damage. I would never recommend this mover.... Read More
Mary K.
2017-01-31
The crew arrived on time, and packing appeared to be going well. Our items had to be stored for 30 days until our Ohio home was ready. After items were delivered and when unpacking, I found several items damaged or completely destroyed. I submitted a claim for three broken lamps and a broken chair leg. Many of our wooden furniture pieces were scratched or had gouges. Several family heirloom pieces were damaged. We have moved several times and have never had this type of damage. Before this move, I have never had to make a claim of any sort with a mover. All I have received are excuses and more excuses. I supplied photos of the lamps showing the damage.....and described with photos other damage. I would never recommend this mover.... Read More
Mary K.
2017-01-31
The crew arrived on time, and packing appeared to be going well. Our items had to be stored for 30 days until our Ohio home was ready. After items were delivered and when unpacking, I found several items damaged or completely destroyed. I submitted a claim for three broken lamps and a broken chair leg. Many of our wooden furniture pieces were scratched or had gouges. Several family heirloom pieces were damaged. We have moved several times and have never had this type of damage. Before this move, I have never had to make a claim of any sort with a mover. All I have received are excuses and more excuses. I supplied photos of the lamps showing the damage.....and described with photos other damage. I would never recommend this mover.... Read More
Mary K.
2017-01-31
The crew arrived on time, and packing appeared to be going well. Our items had to be stored for 30 days until our Ohio home was ready. After items were delivered and when unpacking, I found several items damaged or completely destroyed. I submitted a claim for three broken lamps and a broken chair leg. Many of our wooden furniture pieces were scratched or had gouges. Several family heirloom pieces were damaged. We have moved several times and have never had this type of damage. Before this move, I have never had to make a claim of any sort with a mover. All I have received are excuses and more excuses. I supplied photos of the lamps showing the damage.....and described with photos other damage. I would never recommend this mover.... Read More
Mary K.
2017-01-31
The crew arrived on time, and packing appeared to be going well. Our items had to be stored for 30 days until our Ohio home was ready. After items were delivered and when unpacking, I found several items damaged or completely destroyed. I submitted a claim for three broken lamps and a broken chair leg. Many of our wooden furniture pieces were scratched or had gouges. Several family heirloom pieces were damaged. We have moved several times and have never had this type of damage. Before this move, I have never had to make a claim of any sort with a mover. All I have received are excuses and more excuses. I supplied photos of the lamps showing the damage.....and described with photos other damage. I would never recommend this mover.... Read More